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PAUL D RICHMOND (501) 607-0297 [email protected] https://www.linkedin.com/in/paul-richmond-498659b4 SENIOR SYSTEMS ANALYST An innovative problem solver with 25 years experience in Client Server, Database and Mainframe application development and support in the Telecommunications Industry and the Federal Government. Expert with numerous operating systems, programming languages and database management systems. Consistently exceeds expectations while providing quality customer service. Hands on experience with all stages of application development, including requirements definition, functional / technical design, coding, UAT / System testing, and application support. Expert at data mining to provide key analytic to corporate customers. Ability to work on multiple projects against aggressive deadlines. Areas of Expertise Unix (Solaris, HP-UX) Perl, C, Korn Shell, C Shell, Born Shell Oracle DBMS PL/SQL Informatica Microsoft Office Suite MS Access MS Project Requirements Analysis Functional / Technical Design Application Development UAT, CAT, System Testing Areas of Proficiency C C++ XML, HTML Java COBOL JCL MVS / ISPF SQL Server Project Management Resource Management EXPERIENCE VERIZON WIRELESS, IT Marketing & Reporting Systems, Little Rock, AR 2009 – Present Consulting System Engineer Assigned to the Executive Information Systems group. Task with developing, implementing and maintaining applications capable of the

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Page 1: Paul Richmond resume 2015

PAUL D RICHMOND(501) 607-0297

[email protected]://www.linkedin.com/in/paul-richmond-498659b4

SENIOR SYSTEMS ANALYSTAn innovative problem solver with 25 years experience in Client Server, Database and Mainframe application development and support in the Telecommunications Industry and the Federal Government. Expert with numerous operating systems, programming languages and database management systems. Consistently exceeds expectations while providing quality customer service.

Hands on experience with all stages of application development, including requirements definition, functional / technical design, coding, UAT / System testing, and application support. Expert at data mining to provide key analytic to corporate customers. Ability to work on multiple projects against aggressive deadlines.

Areas of Expertise Unix (Solaris, HP-UX) Perl, C, Korn Shell, C Shell, Born Shell Oracle DBMS PL/SQL Informatica Microsoft Office Suite

MS Access MS Project Requirements Analysis Functional / Technical Design Application Development UAT, CAT, System Testing

Areas of Proficiency C C++ XML, HTML Java COBOL

JCL MVS / ISPF SQL Server Project Management Resource Management

EXPERIENCEVERIZON WIRELESS, IT Marketing & Reporting Systems, Little Rock, AR 2009 – PresentConsulting System Engineer Assigned to the Executive Information Systems group. Task with developing, implementing and maintaining applications capable of the capture, codification, and transfer of VZW Enterprise Data Warehouse corporate metrics to the EIS dashboards.

Working knowledge of multiple development methodologies including Agile, SDLC, and Prototyping.

Strong knowledge of corporate business analytics. Perform data mining operations to discover relationships among everything from

pricing, promotions and demographics to how the economy, risk, competition and social media are affecting their business models, revenues, operations and customer relationships.

Page 2: Paul Richmond resume 2015

PAUL D RICHMOND (501) 607-0297 [email protected] Page 2

Applied Skills

Oracle 11G, SQL, PL/SQL, Unix, Perl, Korn Shell, Pro C, CA Workload Automation, Cybermation CFI, Microsoft Office, Project

ALLTEL COMMUNICATIONS INC., Information Management, Little Rock, AR

Senior System Analyst, Data Warehouse, 2005 – 2009Tasked with designing, developing, testing, and implementing Data Warehousing applications. These applications operated across a customer base of approximately 11.6 million, providing data for In house marketing, campaign management, research, and reporting.

Solid understanding of Data Warehousing and ETL development and testing. Utilizes Order of Magnitude, Functional and Technical designs. Completed UTA test plans, Production Staging Implementation and Production

Installation.

Applied SkillsInformatica, Oracle 10G, SQL, Unix, Perl, Korn Shell, C, Microsoft Access, Excel, Visio, Project, Word, XML, HTML

Senior Client Server / Database Analyst, 2001 – 2005Data Warehouse Production Support, testing: batch loads, error/rejected records processing, Evaluation and implementation of SCD and process dependencies.

Executed and monitored production batch processing. Provided help desk ticket resolution of production run errors. Completed performance tuning.

Applied SkillsOracle database 9i/10G, HP UNIX, SQL, Informatica, Perl, Korn Shell, C, Microsoft Access, Excel, Visio, Word, XML, HTML

ADDITIONAL RELEVANT EXPERIENCE

ALLTEL INFORMATION SERVICES, Little Rock AR IT Senior Client Server Programmer/Analyst, Client Server Programmer/Developer IV SR System Specialist

US TREASURY, ACS Site Support, Nashville, TNProgrammer Analyst Developed Mainframe application software to compare U.S Treasury legacy information against individual state Employment Security Division records identifying discrepancies.Programmer Analyst

Informix Database Administration and Application development using C, C-shell Bourne Shell. Developed applications to analyze customer information to produce prioritized case listings. Redesigned COMMENTS system from dBASE III+ to dBASE IV, allowing the windowing of

Page 3: Paul Richmond resume 2015

PAUL D RICHMOND (501) 607-0297 [email protected] Page 3

user Input screens, resulting in increased efficiency, also enabled multiple indexing of data files increasing system performance. Upgraded the Automated Run Scheduler and Tape Management System from Clipper 87 to Clipper 5.2, allowing multiple indexing of data files. This resulted in a portable PC based stand-alone application, saving additional software cost. Developed the Automated Correspondence Tracking System allowing management to track the status of assigned projects, increasing project management by 35%

EDUCATION

Bachelor of ScienceBachelor of Professional Studies (Information Technology) anticipated completion December 2016. Arkansas Tech University, Russellville, AR.

Office Automation Specialist Training, 2132 class/lab hour US Treasury – Little Rock, AR Emphasis: MS-DOS, dBASE, Lotus, WordPerfect, Enable, Unix system administration, C-shell, Bourn Shell, Informix, C, Systems Analysis and Design

Oracle Educational Series, 6 monthsOracle Corporation - Bethesda, MD

Emphasis: Oracle Database Administration, Oracle technical support