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Patient Flow – Long Term Care Barriers & Opportunities
Lori Lamont, Executive Director PCH Program
Long Term Care Association of Manitoba
October 8, 2008
What you will learn?
• Long Term Care continuum • Client/resident profiles• Barriers and opportunities• Using Resident data to inform
change
Long Term Care Strategy
• 2006 – Manitoba Health approval of the WRHA Long Term Care Strategy and Provincial announcement regarding the Aging in Place Policy
• Long Term Care Strategy is a 5 Year Business Plan that:
Creates affordable community living with support options
Improves quality of PCH environments (reduce multi-bedded spaces)
Supports the Aging in Place policy
The Case for Change
• Too many multi-bedded spaces personal care home spaces (about 30 % of Winnipeg’s PCH capacity) Causes multiple moves for seniors Family / Resident preferences Infection control issues Patient Safety: Resident to Resident aggression issues
• Need to increase the range of options About 30 % of individuals paneled in Hospital and 50%
paneled in community are level 2s – there may be other options for some of these individuals
Manitoba has the highest rate of institutionalization (people age 75+ in 24 nursing home facilities ) and the most comprehensive Home Care Program in Canada
Supply and Demand
Winnipeg Population Projections, Ages 75 to 84 and 85+
0
1000020000
3000040000
50000
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
Year
Thou
sand
s of
Peo
ple
75 to 84
85+
WRHA Projected Population Aged 75 and Older
30000
35000
40000
45000
50000
55000
60000
1998 2000 2005 2010 2015 2020 2025
1.2
% o
f Pop
. >75
Adm
itted
to N
ursin
g H
ome
WRHA Projected Population Aged 85 and Older
10000
11000
12000
13000
14000
15000
16000
1998 2000 2005 2010 2015 2020 20254.
3 %
of P
op. >
85
Adm
itted
to N
ursin
g H
ome
Enhanced Supportive Living Continuum
Support Services to Seniors
Home Care
Independent Living
Supports to Seniors in
Group Living
Expanded Supportive
HousingSpecialized
SupportsPersonal
Care Home
Supports for Seniors in Group Living
• Enhanced support services provided to individuals living in existing community congregate settings.
• Services will depend on identified needs • Target population: Seniors who do
not require 24 hour support and supervision.
• Cost: Resident is responsible for rent
Supportive Housing
• Housing with supports based on eligibility criteria
• Target Population: Individuals who require 24 hour support and supervision and additional supports in order to live in a group, congregate setting
• Cost: Resident is responsible for rent and service package and WRHA funds care component (per diem funding) and professional home care services
Specialized Supports
• Provision of enhanced specialized supports in specifically designated locations or through funding of individualized service plans.
• Target Population: Individuals with complex health and personal care needs requiring special supports to live in the community.
• Cost: Resident pays for rent and service package. WRHA funds the care component.
Personal Care Homes
Who are we and what is our future?
Who are we?
Beacon Hill Lodge Bethania Mennonite PCH
Calvary Place Charleswood Care Centre
Concordia Place Convalescent Home Deer Lodge Centre Donwood Manor
Fred Douglas Lodge Foyer Valade Golden Door Geriatric Centre
Golden Links Lodge
Golden West Centennial Lodge
Heritage Lodge Holy Family Home Kildonan PCH
Lions Manor Personal Care Centre
Luther Home Maples PCH Meadowood Manor
Middlechurch Home Misercordia Health Centre
Oakview Place Park Manor
Parkview Place Pembina Place Poseidon Care Centre River East
Riverview Health Centre River Park Gardens St. Amant Centre St. Joseph’s Residence
St. Norbert Saul & Claribel Simkin Centre
Taché Centre Tuxedo Villa
Vista Park Lodge West Park Manor
Regional Program Team
• Executive Director• Pharmacy Manager• 2 Clinical Nurse Specialist• Program Educator• Infection Prevention and Control Manager• RAI Coordinator• Safety Coordinator (shared with DLC)
Regional Services
• Speech Language Pathology• Respiratory Therapy• Clinical Nutrition• Quality Improvement• Community Therapy Services
Who do we work with – System Partners
• Geriatric Mental Health • Acute Care – Emergency Program• Palliative Care• Home Care – Access and IV Therapy• Community groups
PCH Services PCH Standards & Regulations
•24 hour nursing•Personal care•Physician services•Medication•Basic supplies•Recreation•Limited rehab service•Accommodation services
•Gov’t Regulation• 26 Standards •Reviewed q2years•Licensed annually•PPCO•Critical Incidents•Complaints•Unscheduled reviews
Who lives in PCH
Male = 27.9%Female = 72.1
0
5
10
15
20
25
30
35
Age
<75
75 to 84
85 to 89
>90
Diagnosis
0
5
10
15
20
25
30
35
40
45
50
DementiaHypertensionArthritisCardiacCVADiabetesCHFHypothyroid
0%
20%
40%
60%
80%
100%
6 (Total dependence) 0.5 0.1 0.0 13.2
5 1.3 0.5 0.2 17.8
4 2.7 2.0 0.8 8.2
3 6.5 4.9 8.5 26.9
2 15.1 15.9 12.8 18.3
1 8.2 7.3 13.5 6.2
0 (Independent) 65.6 69.4 64.3 9.5
PrivateDwelling
AssistedLiving
SupportiveHousing
PCHResident
Physical Functioning: ADL Self-Performance Hierarchy Scale
Centre on Aging Study
0.0
20.0
40.0
60.0
80.0
100.0
5 (Incontinent) 4.8 4.1 5.3 34.3 1.9 1.1 2.5 25.8
4 11.0 12.9 12.5 19.0 2.6 2.4 4.3 10.5
3 9.1 10.2 8.0 9.0 2.7 3.0 2.7 7.6
2 11.3 13.1 16.3 12.2 5.3 5.4 5.5 13.7
1 2.2 2.2 0.5 0.0 1.5 1.0 0.5 0.0
0 (Continent) 61.4 57.3 57.5 25.5 85.9 87.1 84.6 42.5
PrivateDwelling
AssistedLiving
SupportiveHousing
PCHResident
PrivateDwelling
AssistedLiving
SupportiveHousing
PCHResident
Bladder Bowel
Continence
Centre on Aging Study
0%
20%
40%
60%
80%
100%
6 (very severe impairment) 0.5 0.1 0.0 12.0
5 3.2 1.3 7.3 15.9
4 1.2 0.6 2.5 5.3
3 18.9 21.7 47.7 28.5
2 11.5 14.1 18.9 11.8
1 14.8 18.2 11.6 14.0
0 (intact) 49.9 44.0 12.0 12.5
PrivateDwelling
AssistedLiving
SupportiveHousing
PCH
Cognition: Cognitive Performance Scale
Centre on Aging Study
Dementia
• 12.5 % are cognitively intact• 25.8 % have mild cognitive
impairment• 33.8 % are moderately impaired• 27.9 % are severely impaired
0
5
10
15
20
25
30
%
Private Dwelling 2.28 2.13 0.42 0.94 4.52
Assisted Living 2.62 1.18 0.25 3.65 3.63
Supportive Housing 7.48 3.32 1.33 0.63 8.47
PCH 15.44 14.22 8.84 13.33 24.9
Wandering Verbal AbusePhysical Abuse
Socially Inappropriate
Resists Care
Behaviours by Care Setting
Centre on Aging Study
% of residents
65.8
23.9
10.2
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
0 1 to 3 4+
Aggressive Behaviour Scale Score
Aggressive Behaviour Scale – PCH Residents
Centre on Aging Study
Challenging Behaviours
34% of Residents have some aggressive behaviors in PCH
• What to do when this aggression creates high risk to other residents and staff?
Case Example - Lori
• 45 year old woman with acquired brain injury
• Physically, verbally and sexually aggressive behaviours
• PCH to PCH to Behavior Treatment Unit to St. Amant
• Took over 5 years to find the right spot
Case Example - Joe
• 72 year old with mild dementia, history of ETOH, and anti-social behavior
• Unpredictable physical aggression toward staff and other residents
• Trips to ER following aggressive incidents• Geriatric psychiatry, Service Coordination involved• 24 hour security guard for nearly 2 years• Possible transfer to Selkirk Mental Health Centre• Died suddenly at PCH
Challenges to flow – Hospital Use
Overnight Hospital Admissions in Last 90 Days
None = 92.81
= 6.6
2+ = 0.6
ER Visits in the Last 90 Days
5.5% of residents
Long Waiting Lists
• 107 people waiting in hospitals• 294 people waiting at home
• No significant change in wait list for past 18 months
Wait List Management
• Wait list based on panel date – fair and equitable process?
• How to match residents with behaviours to sites that may have capacity to manage?
• How to balance case-mix within PCH with system needs?
Private Dwelling Supported Living
RAI-HC Indicator
Live Alone
With Spouse
With Others
Assisted Living
Supportive Housing
Age Age 75+ Age 75+
Gender Female
Education < Grade 8
< High school
High school
ADL Decline
Any Any Any Any
Bladder Incontinence
Any Any Any Any
IADL Great difficulty
Great difficulty
Cognition Any decline
Any decline Any decline Any decline
Behaviour Problem present
Problem present
Problem present
Caregiver Distress
Any present
Any present
Any present
MAPLe Mild score +
Mild score +
Moderate + High +
Factors Associated with Move to PCH
Centre on Aging Study
System Initiatives
• Move of Long Term Care Access Centre to PCH Program
• Use of RAI-HC measures in panel• Why are “independent” people in
PCH• Address Care Giver Burden in
community
PCH New Initiatives
• Nurse Practitioner in PCH• Early results show decreased
acute care and ER use• Reduced medication use
• PIECES Education• Education and a tool kit for front-
line professionals to assess and manage challenging behaviours
Staffing
• Manitoba Health increased staffing to 3.6 hours per resident day
• Standardize staff model and mix across all sites
• Highest staffing levels in the country• Implemented over next 3 years• Increases coming to Allied Health
staffing
Long Term Care Strategy
• Ensure people are placed in most appropriate alternative
• Create more private PCH accommodation
• Specialized options for some complex cases
Questions