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THE PARTS AUTHORITY EST. 1973MEMA PRESENTATIONSEPTEMBER 22, 2016PRESENTED BY RANDY BULLER, PRESIDENT/CEO
Converted to our 1st computer system Customer ‘bat phones’ direct to our
sales counter Separate foreign store- mainly VW, and
British Picking up and Receiving daily stock
orders from WD’s Bought at Jobber less 10 on most lines Parts Authority has 2 locations only
Change is in the air! Bought most lines directly Dawn of "eordering” Import parts became mainstream for domestic market Japanese parts invasion Parts Authority is now 4 locations
Computerized and experimenting with all kinds of new technology, which was restrained by loadstar- triad-activant- epicor
Customer connectivity was shaky as auto repair shops were late adopters of computers and the internet at best-ex. No emails
Parts proliferation in full swing with generic brands coming front and center
Import parts continue to climb Parts Authority is now 8 locations
Switched from proprietary closed system to IBM relational database open platform system. The switch allowed us to adapt to the ever changing needs of the business on our own terms.
Technology roadblocks are scarce and and we are able to create our tagline: “The answer is Yes!”
Our most versatile & flexible tool: the first original homegrown Parts Authority intranet
Customers are still not embracing technology, but octogenarians are!
We are now 10 locations and hypergrowth is on the horizon
Performing our own acquisition computer changeovers
Self-developed, self-owned homegrown software in conjunction with our ERP system
Ability to integrate with all customers
Parts Authority becomes the go toguy if you want out
We are now 20 locations
Huge tech dept as manual tasks become automated.
Dispatch, Skype, fax, email, our own cataloging, etc.
Parts proliferation is a feature now.
Evil dual line situations are working for us with multiple avenues of distribution besides our bread and butter hot shot delivery business to our installers
Jobbers, fleets, import specialists, national accounts, internet fulfillment, etc.
We are now 85 locations across6 states and still growing!
PARTS AUTHORITY ACQUISITION HISTORY
20074 Stores
•Queens, NYAustin Automotive
20092 Stores
•DC, MDSouthern Distributors
20103 Stores
•DC, MDEarl’s Auto Parts
•MDBrakes, Etc.
20114 Stores
•MDOlympic Auto Parts
20124 Stores
•AZPro Parts Scottsdale
201322 Stores
•NJMr. Bargain
•NY, NJ, LIWoodbury
•AZBAP
•LISwift
201410 Stores
•LICastle Auto PartsParts World
•GAJohnson Industries
20151 Store
•LIOntime
201613 Stores
•Yonkers, NYMiele Auto Parts
•CaliforniaMetro Auto Parts
Parts Authority has grown primarily through
acquisitions over the last 10 years.
Additionally, Parts Authority has grown by
opening greenfield stores to expand coverage in all
of our regions.
PARTS AUTHORITY GROWTH HISTORY
PARTS AUTHORITY LOCATIONS TODAYNew York New Jersey Washington DC
Maryland Arizona Georgia
California
“The Jordan Company is a private equity firm that specializes in buying and building companies, most often in partnership with
the existing owners and management teams of those companies. Our transactions provide liquidity for owners, raise
capital for corporate growth and create significant equity opportunities for key management. We are long-term investors
who seek to build value over time.”
• The quote above is directly from Jordan’s website.• The deal was consummated on June 30th of this year.• Allowed company to continue to grow at accelerated rate with more
resources while retaining all management and current employees.
Each statement needs to signed off by statement preparer Each statement needs to be signed off by statement supervisor
(this means you are sure at that time or you ask randy until you are sure on procedure)
If there is a pricing issue ( which is common) then pricing is notified immediately and resolution must occur. Please note that “pricing has been fixed” on statement
Make sure that short forms are filled out!!! Whether dollars or units All credits and rebates ( especially large ones must be scrutinized) Any large credits should be placed at top of statement All dating should come through the same way—same template (
see Sammy)
Make sure you get non computerized statements in excel with po’s!!!!
Scrutinize changeovers!!!! Make sure to see blitz when having run tapes to jibe with po’s Dealer parts put into stock is a no no ( sometimes) Put notes on the statements to indicate that you solved a
problem like a defectgoing back to a rebuilder
Please try to indicate which vendors are doing a good job or poor job on their billing
Receive all Monthly Invoices and Monthly statements and manually figure out which invoices need to be paid that month. We have approx. 50 diff terms.
Manually key all invoices into the computer system Physically match every invoice and every detail line to a
receiving Document Manually double check Invoice dollar
and total amount are the same. Do this for 5 invoices or a thousand
invoices Process Payment
We were left with a choice. We either had to hire more and more people to deal with the mountains of paper or use technology to ease the pain.
We chose corcentric as a 3rd party middleware to electronically process our orders going to our suppliers and the invoices coming back to us from our suppliers.
Some Vendors are fully integrated and all Invoices go through EDI … Red indicates they were posted with no reject code (“00”). There are many
rejection codes. In this case code “32” indicates an invoice outside the pay period. Other codes indicate outside the tolerance, pieces not matching, etc.Below is a sample of a fully integrated Vendor after the invoices are matched.
The screenshot below shows a match at the invoice level.289 pieces billed, 286 pieces received, $6,247.89 billed, $6,387.35
received. Pieces and dollars are within tolerance. Pricing still needs to be reviewed, but bill will be processed automatically.
The screenshot below shows a match at the part detail level.97 pieces billed, 96 pieces received, $284.00 billed, $ 284.00 received.
Pieces and dollars are within tolerance. Pieces are off by 1, dollars match perfectly and this invoice will be processed automatically.
General Ledger allocation to proper accounts for DropShip or Internet Orders. The basic difference is freight charges.
EDI Invoices posted in the General Ledger have a source code of ED. We are posting approximately 1/2 of all of our A/P invoices through EDI
automatically.
Custom in house report developed to run after stock orders are posted in GL.
Report compares our cost per PO from the vendor to the cost in our ERP system.If prices differ our pricing team is notified to evaluate and correct.
Custom in house report we developed to compare our cost from Vendor to sale price on customer we drop shipped to in order to ensure
we made the correct margin or worse did not sell at a loss.
Establishing connectivity between Suppliers and Corcentric. PA has to act as liaison between Suppliers, Corcentric, and our ERP developers.
Coordinating our buyers to order through corcentric. Working with our ERP Developers to fine tune the functionality with
respect to allocation to ledger accounts, closing of PO’s, and variance tolerances.
Branch setup and Supplier setup for every branch seems easy but 80 suppliers setup for 85 branches results in a table of 6800 records and certain lines require multiple records for different parts of the lines further increasing the number of records that needs to be maintained
Parts data needs to be “scrubbed” before sending orders. Special characters need to be removed. Not like the old days when you fax or call in an order and the person who receives it at the supplier keys it in.
Pros Cons3 fully conveyered, state of the art warehouses and 10 2-step locations on the west Coast
Business was down 70% and would be a challenge to get back.
Will Give us CA presence and enhance our fulfillment presence.
30% of the business we did not want back.
Strong relationship with jobbers and installers forged over 60 years
Key Employees and nervous employees had already started to leave.
Bankruptcy enables us to get in at an appealing price point
Doing business in California is always a challenge
PA had vast experience in all 3 channels that Metro services: 2-step, 3-step, internet fulfillment
Affforded PA an opportunity to expand in another major city (CA has over 25 mil cars)
March 15th took over Metro.
April 1st complete changeover to all PA computer systems
13 mil inventory put back in system from March 15th to current
Extremely pleased with transition of former Metro personnel. They are auto parts experts and we are very excited about the future.
All 3 channels (2-step, 3-step, internet fulfillment growing steadily and are on target with management expectations.
Brick and Mortar Locations need to carry more selections and more inventory as customers are exposed to more brands.
Efficient handling of product
Efficient warehousing and transportation logistics a must
Continued investment in technology as consumers are going to want options from their local vendors that they get from their online vendors Discounts for no returns
Volume discounts
Shipping options
1=Excellent 2=Good3=Average 4=Fair 5=Poor
2016 Average
2016 Best
2016 Worst
2015Vendor
2016 Vendor
Ease of doing business 2.49 1.50 3.25 1.75 1.63Performance 2.70 1.43 3.71 1.86 2.00Technology ease 2.72 1.25 4.50 2.25 2.00PA growth 2.82 1.00 4.00 1.75 1.50Internet growth 3.13 1.80 4.20 1.80 2.00Internet fulfillment partnership 2.81 1.75 4.75 2.00 2.00Overall Score 2.78 1.45 4.07 1.90 1.85
Statements that are easy to read and understand are easy to pay.
Used to have 1 store, 1 statement now that we have 90 stores we still want 1 statement.
Bill the product the way it is shipped. Instead of multiple packing slips to 1 bill we prefer 1 packing slip to 1 bill.
Piece counts on every invoice would save a lot of time
Programs and deals unintentionally seem to obfuscate rather than streamline the bill paying process, while also undermining the ability for distributors to accurately charge the correct price for your products.
Some Vendors do a poor job of communicating Price changes. This can hold up Invoices and entire Statements
Compare Vendor A vs Vendor B for same product – Water pumpsSimilar quality, similar manpower
Price Sheet ChangeCost Flow down 4.76%Sales Forecast Flow up 5.44%
Vendor A vs Vendor A2 different prices to 2 different customers. 1 gets 2% overall on every single Part #.
Nightmare Scenario of epic proportions.
Vendor A sells to Customer A and Customer B at an overall 2% but every part # is priced differently
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