PARENT POLICY DOCUMENT

Dear Parent, We thank you for registering your child at Sunshine, which is India’s 1

st Preschool and Daycare

Chain since 2004 and now we have 21 branches across the twin cities. Sunshine has been promoted by the SatNav Group whose promoters also have business interests in Information Technology (IT) and Aviation. We are keen to provide the best care to each child in our institutions. Please help us to do this by following certain norms listed in this Parent policy guidelines document. We request you to read and clearly understand these guidelines prior to your child attending the daycare/preschool. We aim to make the admission policy and financial procedures straightforward and clear to avoid confusion and to keep the level of fees nominal, while ensuring that our focus remains on providing quality care. ENROLLMENT A completed and signed enrollment form to be submitted at the respective centers and send us a confirmation mail after seeing these guidelines. Parents are requested to inform the Admin Manager at the school in writing if any changes to be done on the enrollment form e.g. change in address, contact number.

The operating hours of the daycare & preschool are: Daycare: 8:00 a.m. to 8.00 p.m.

Preschool: 9:00 a.m. to 12:00 p.m. Preschool works from Monday to Friday. All Saturdays, Sundays, all important festivals, public holidays and during vacation school is closed (refer to Annexure - I). Daycare works from Monday to Saturday. All Sundays are closed. Daycare will be closed only on public holidays only (refer to Annexure – II). There is no reduction in the fees for these periods of closure. Pick up of children after the agreed closing time continuously more than 3days will incur additional charges of Rs.175/-per day. This amount is collected for the additional employment and administration costs incurred. We do understand that on rare occasions it is not possible to pick up children on time due to unavoidable circumstances. On these occasions, we request you to inform our Admin Manager as soon as possible so that alternative arrangements can been made to keep your child for the extra time. PARKING FACILITIES We don’t have adequate parking space at our centers. So we request you to cooperate with us while pick up and drop of your kid to avoid the traffic jam or inconvenience to all parents.

PARENT POLICY DOCUMENT

FEES Parents need to enroll or block their seat in advance to avoid the disappointment we have in place the policy “First Come First Served”. All fees are payable in advance. Late fee of Rs.500 will be charged towards administration charges to the parents after sending a reminder mail or circular to the parent if the fee is not paid with the stipulated time given. Details are given below..

Rs.300/- will be charged for bounce cheques. Even after sending a reminder mails or circulars if the parent fails to make the payment the management has the right to cancel your child’s admission and the same can be offered to a child who is in the waiting list.

You can pay the fee through cheque or DD drawn in favour of M/s. SatNav Preschools Pvt. Ltd., Hyderabad or deposit cash directly into our bank accounts at ICICI Bank or Syndicate Bank near your house. Fee once paid is not refundable either for school or daycare, irrespective of the reasons for withdrawal. No cash is acceptable at any center and parents giving it on personal understanding with staff will do so on their own risk. CURRICULUM & MANAGEMENT Sunshine’s curriculum is age appropriate and caters to the Holistic development of the child. Sunshine has its own corporate team to train the teachers with latest teaching techniques, designs and updates curriculum for children with the theme to “discover- and- learn” and monitors the progress of the Staff, Students and the center overall on a fortnightly basis. PHOTOGRAPHS We need 4 passport size photographs of child who is joining for school and 2 sets of parent’s photos stamp size at the time of admission.

We need 2 sets of parent’s photos for ID card purpose.

Childs 6 photos for various activities done through out the year.

Photo copy of the birth certificate of the child.

Please submit all the above mentioned things along with the admission form.

For daycare children we need 4 stamp size photos.

School-Term fee details Dates to be paid by

Admission fee At the time of joining

I-term 5th June

II - term 5th of September

III - term 5th of December

PARENT POLICY DOCUMENT

DAILY SCHEDULE FOR THE SCHOOL CHILDREN

Time Activity Details

8:45 to 9:00 Welcoming the children and free play

Children arrive and greet the staff and their friends. They play at the different learning stations. The facilitator assists and accompanies them.

9.00 to 9.15 Prayer Assembling for the prayer & Physical exercise

9.15 to 9.20 Settling in the respective classes

Children remove their footwear and settle down in their classes.

9:20 to 10:30 Curriculum activities Curriculum activities will be implemented.

10.30 to 10.50 Clean up and Snack time

Children have their snack in their respective classes.

10.50 to 11.50 Rotational Activity Blocks, Chart, Learning, Music, Art & Craft & Physical development activities. Daily 3 activities compulsory.

11.50 to 12.00 Circle Time Sharing of general knowledge.

12:00 noon Pack up Prayer Thank you God, National Anthem

PARENT POLICY DOCUMENT

DAILY SCHEDULE FOR THE DAYCARE CHILDREN

Time Activity Details

8:00 to 9:00 Free play, Feeding, Sleeping activities

9:00 to 9:15 Attending assembly along with school children

9:15 to 9:30 Shlokas for daycare children

9:30 to 9:40 Yoga for daycare children for 10min

9:40 to 9:50 Meditation for daycare children for 10min

9:50 to 10:05 Indoor games like blocks, puzzles, beads etc.

10:05 to 10:30 Fresh-up for snacks

10:30 to 11:00 Snack time

11:00 to 11:15 Story time

11:15 to 11:30 Rhymes session

11:30 to 11:45 Creative activity for morning daycare children

11:45 to 12:00 Clean up activity by children

12:00 to 12:15 Free play, Music / Dance

12:15 to 12:30 Fresh-up for Lunch

12:30 to 1:00 Lunch

1:00 to 3:00 Settling on the beds & nap time

3:00 to 4:00 Changing dresses, clean up activities

4:00 to 4:30 Evening snacks

4:30 to 5:00 Elder children will do their homework and small children Slokha chanting.

5:00 to 5:30 Different activities according to the age group like, Art & Craft, Reasoning and analytical thinking, problem solving skills.

5:30 to 6:30 Out door play (daily one different organized play)

6:30 to 6:40 Fresh-up

6:40 to 7:30 Audio / Video visual, Indoor games etc.

PARENT POLICY DOCUMENT

FOOD AND FEEDING We encourage parents to send food from home for morning snack and lunch however evening snack is provided by centre at 4.00 pm. As a matter of fact we provide lunch to the children if the strength is above 10, on request of parent with a nominal cost of Rs.1500 per month. The timing and menu for lunch: Evening snack is given as complimentary to all daycare children who are there at the centre at 4.00 pm. A variety of nutritious snacks are given like:

1ST WEEK 2ND WEEK 3RD WEEK 4TH WEEK 5TH WEEK

MONDAY Suji Upma Semiya Upma Poha Upma Sago Upma

Broken Wheat Upma

TUESDAY Carrot Idli & Sambhar

Dosa & Tomato Chutney

Jeera Idli & Roasted Dal Chutney

Rawa Dosa with Tomato Sauce

Veg Idli & Groundnut Chutney

WEDNESDAY Alu Paratha & Sauce

Palak Paratha & Sauce

Chapati & Veg Curry

Chapati & Dal Fry

Beetroot Paratha & Sauce

THURSDAY

Broken Wheat Halwa Carrot Halwa

Sweet Pongal (Jaggrey)

Sweet Pongal (Sugar) Suji Halwa

FRIDAY Khichdi Jeera Rice Veg Pulao Coconut Pulao Lemon Rice

SATURDAY Bread & Jam Bread & Jam Bread & Jam. Bread & Jam Bread & Jam

For infants under the age of 1, it is advised to send home food only. However at school Milk & instant food will be prepared fresh at the time of feeding. Parents are advised to provide child specific diet details, if any in written form.

PARENT POLICY DOCUMENT

RECOMMENDED DIETARY ALLOWANCES FOR ENERGY AND PROTEIN FOR CHILDREN.

Generally, preschoolers need about 1,000 to 1,400 calories per day. For this age group, roughly five or six mini-meals throughout the day are preferable to keep their energy up.

Vegetables 1 cup (50 grams)

Fruits 1 cup (50 grams)

Grains 3 ounces (84 grams)

Meats & Beans 2 to 3 ounces ( 56 -84 grams)

Dairy 2 cups ( 100 ml)

Oils 3 teaspoons

Fats & Sweets Limit as much as possible

SAFETY & SECURITY In order to protect your children throughout the day we have a very strict security procedure that prevents unauthorised access to the school. Please assist staff in implementing this policy by closing and securing any doors or gates behind you. It is compulsory to show the Child pick up card when you are collecting the child from the center because we have instructed our school staff not to handover your child to anyone other than those mentioned on Child pick up card. Your child’s safety is our greatest concern. Our system for managing security also includes:

The use of a visitor’s book including the name of the visitor, the purpose of the visit and details of arrival and departure times;

Arrival and departure procedures for staff, children, parents and any visitors which incorporate identity checks

Cooperate with our security in checking of your belongings as a security process to avoid unavoidable circumstances.

Written permission from parents is required when you are sending a stranger to pick up the child from the center.

SICKNESS & MEDICATION The school & daycare staff works very hard to curb the spread of illness and infections. To help us, please do not bring your child to school/daycare if he/she is unwell. If your child becomes unwell during the day, we will inform you the situation and if necessary ask you to collect your child and request you to make necessary arrangement as early as possible. During the recovery stage if your child needs any medication please inform our Admin Manager and fill the Medical Procedure form at the center. They will explain to the teachers or Daycare in-charges about the medication policy, comprehensive procedures and make arrangements for the administration of medicines to the children.

PARENT POLICY DOCUMENT

If your child is unable to attend the daycare/preschool for any reason, please inform our Admin Manager in advance. HANDLING INJURIES A child who gets hurt at school will be examined by a staff member. If an open cut is found the staff member will do the first-aid. If a bump is found, we will put an ice pack on it to stop the swelling. Our staff will inform you about the injury & the first aid given to the kid. Our staff is trained to give the first aid treatment by professionals. In case of emergencies the staff is advised to inform you and immediately rush the child to the nearest hospital for first aid or necessary treatment. USAGE OF DIAPERS Child below the age of 2 years do not have proper bladder muscles development hence cannot hold urine for long time. Toilet training will be planned cooperatively between the child's teacher and parents so that there will be a consistency between school and home. As a part of maintaining hygiene for your child and for his immediate environment we have reviewed various best practices in the industry worldwide and decided to insist on diapers for children below 2 years of age which also results in

1. More comfort for the child 2. Track on retention capacity 3. Messy free and hygienic environment

Diapers will be checked for wetness every two hours, and changed every time a diaper is soiled. Children who can express their desire to go to the rest room will be taken there irrespective of whether the diaper is soiled or not. Parents must furnish their own supply of diapers and diaper wipes. Lotions and powders cannot be applied unless the parent provides specific written instructions on a "Medical Authorization Form". PTA MEETINGS There will be regular parent teacher meeting term wise & in between if the parents want to meet the concerned teacher, they can meet on any Saturday to know about the child’s progress. The exact date of the meet will be informed as and when it is scheduled.

PARENT POLICY DOCUMENT

OTHER EVENTS/CELEBRATIONS AT SUNSHINE

S.No Month Date Event/Celebrations Invitees

June POP All parents

14-Jun-

13

Father’s Day All parents

July POP All parents

1st – 7th

of July

2013

Vanamahotsav-Green day

August

PTM School parents

8-Aug-13 Friendship Day

8-Aug-13 Ramzan celebrations

14-Aug-

13

Independence day

celebrations

19-Aug-13

Rakhi celebrations

17-Aug-

13

Krishnastami celebrations

September

5-Sep-13 Teacher’s day

6-Sep-13 Grand parents day Grand parents

6-Sep-13 Ganesh Chaturdhi

celebrations

On the basis of

re opening

day

100 Day Celebrations All parents

October

4-Oct-13 Dasara Celebrations

26-Oct-

13

PTM Parents

PARENT POLICY DOCUMENT

November

1-Nov-13 Diwali celebrations

13-Nov-

13

Childrens Day celebrations

16-Nov-13

Metric mela Parents, grand

parents,

neighbours

December

14-Dec-

13

Open house Parents

23-Dec-13

Christmas celebrations

January

10-Jan-14

Sankranthi celebrations

24-Jan-

14

Republic day-sports day Parents

February

Annual day Parents,

grand parents,

neighbours

March

14-Mar-14

Holi

28-03-14 PTM-report cards Parents

PARENT POLICY DOCUMENT

OTHER GUIDELINES

Send your child to school before the prayer starts.

Dress your child in comfortable cottons, pin a handkerchief to your child’s dress

Canvas shoes must be worn by children at all times

Your child should carry his/her identity card daily

Nails to be trimmed regularly, hair to be groomed properly

Don’t send the child in costly, silk, polyester or uncomfortable attire

Try not to change your nominees who pick up your child, frequently

Avoid sending spicy or fast foods as part of your child’s meal.

Don’t send personal toys unless otherwise asked for specific reason.

Don’t send personal ayahs or staff to school

Don’t send valuable items like Gold chains, bangles etc. with your child. The school is not responsible for loss or damage.

Never send your child when he/she is sick.

Children with contagious diseases are not permitted in the school or daycare.

Never tip ayahs/security as this does not ensure any special treatment and is strongly discouraged.

Give prior information to admin about your child’s birthday and try to celebrate it as simple as possible. We don’t encourage any return gifts.

On behalf of your child’s name you can donate library books to the school. DISCIPLINE POLICY Our staff will have an ongoing communication between home and school/daycare centre regarding all aspects of the care of the child. They will document any history of recurring discipline problems and subsequent formal parent conferences in the child’s record.

If at any time, a child is found behaving in an unacceptable manner like hitting, shaking, pinching or biting, or behaving in any manner that produces physical discomfort to other children in our care, the child will be placed in a time out. Time out as a behaviour correction measure is used only to enable the child to regain control. DATA PROTECTION We update the details of the children and their parents who take admission into school or daycare to keep you up to date about our newsletter, initiatives etc. We keep data until it is no longer relevant; for most information this is one year after your child has left the day nursery. We do not transfer your information to third parties unless we either have your consent or are legally obliged to do so. CHILD VS ADULT RATIO

Sl. No Class Teachers Care Givers

1 Day care 1:6 for toddlers 1: 6 for toddlers

2 Play group 1:10 1:10

3 Nursery 1:12 1:12

4 LKG & UKG 1: 15 1:15

PARENT POLICY DOCUMENT

PARENTS’ COMPLAINT PROCEDURES

Any Parent or Guardian, who has any concern or grievance, should bring it to the notice of the Manager. If it is not solved at the centre level, than they can bring it to the notice of corporate team.

All parents can reach the manager during working hours.

Only if you believe that your complaint is not resolved by these procedures do we request you to escalate the matter to the Corporate team at SatNav Preschool Head Office 203, Lake Shore Towers, Raj Bhavan Road, Somajiguda, Hyderabad – 500 082. Ph. No. 6461 9733 or email to us sunshine@satnavpreschools.com For more details you can visit our site www.satnavpreschools.com ANNEXURE – I Holiday list for the Academic Year 2013-2014

School Holiday List

Holiday Date Week Day

Bonalu 14-Jul-13 Sunday

Ramzan 9-Aug-13 Friday

Independence Day 15-Aug-13 Thursday

Vara Lakshmi Pooja 16-Aug-13 Friday

Rakhi Poornima 20-Aug-13 Tuesday

Krishnashtami 28-Aug-13 Wednesday

Ganesh Chaturdhi 9-Sep-13 Monday

Ganesh Nimajjanam 18-Sep-13 Wednesday

Gandhi Jayanthi 2-Oct-13 Wednesday

Vijaya Dashami 14-Oct-13 Monday

Bakrid 16-Oct-13 Wednesday

Autumn Break 5-Oct-13 to 17-Oct- 2013

Deepavali 2-Nov-13 Monday

Childrens Day & Moharrum 14-Nov-13 Thursday

Christmas 25-Dec-13 Wednesday

Winter Break 24-dec-2013 TO 2-Jan-2014

Bhogi 13-Jan-14 Monday

Sankranthi 14-Jan-14 Tuesday

Kanuma 15-Jan-14 Wednesday

Republic Day 26-Jan-14 Sunday

Maha Shivarathri 28-Jan-14 Friday

Holi 17-Mar-14 Monday

Ugadi 31-Mar-14 Monday

Sri Rama Navami 8-Apr-14 Tuesday

PARENT POLICY DOCUMENT

ANNEXURE – II Holiday list for Day care, Staff and Corporate for 2013- 14

Holiday Date Week Day

Ramzan 9th August Friday

Independence Day 15 th August Thursday

Ganesh Pooja 09 th September Monday

Gandhi Jayanthi 02 nd October Wednesday

Vijaya Dasami 14 th October Monday

Deepavali 2nd

November Monday

Christmas 25 th December Tuesday

New Year 1st January Wednesday

Sankranthi 14th January Tuesday

Republic Day 26th January Sunday

Holi 17th March Monday

Ugadi 31st March Monday

The Holiday’s list is reviewed as per State Government Lists, a total of 12 Holidays are given.

In view of unforeseen circumstances our Day care will work from 9am-6pm, which we have already implemented during the recent Bandhs.

INITIATIVES THAT ARE IN PLACE FOR THIS ACADEMIC YEAR:

We have introduced value added services - like yoga, library and take away activities.

Yoga classes will be conducted by our teachers who will be trained every week.

Library facility is open on every Friday. The parents can come and pick up the books and will return them back without any damages on Monday.

Take away activities are the activities done according to the themes and will be sent along with the activity sheets in the folder on every Friday.

The initiatives like Abacus, Western Dance and Month End Letter, Weekly Theme updates and SMS alerts will continue for this year also.

We will communicate all the information and circulars to the parents only through mails or SMS in this academic year also. Parents who are not comfortable with email are requested to keep track of their SMS for important communication.

PARENT POLICY DOCUMENT

******************************************************************* I, parent of child, _______________________ agree to policies and terms of SatNav Preschools Pvt., Ltd., Name of the Mother: _________________ Signature of the Mother Name of the Father: _________________ Signature of the Father Date: ******************************************************************* PERMISSION TO USE PHOTOGRAPHS Photographs taken in our sunshine center on various occasions may be used to promote or advertise Sunshine preschools. This could be across a range of media including magazines, posters, CD ROMs, exhibition stands and websites etc. Sunshine will not allow any other company or individual to use these images without our prior permission and will take all reasonable steps to prevent unlawful use of the images. Sunshine will own the copyright of any images, prints, negatives, or film produced by the center. Signature:……………………………………………………… PERMISSION FOR FIELD TRIPS To assist children to develop in all aspects of life it is important to give children the opportunity to experience the wider community and the environment beyond the centre. For this purpose, your child may occasionally be taken out for a walk or field trip beyond the centre premises. You will be informed of external field trips in advance prior to the event where possible and permission forms must be completed and returned to our staff. Your child’s security is our main concern. I do/do not give permission for my child to be taken out of the center for walks/field trips.

Signature: ………………………………………………………...