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Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA and MNA 1

Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

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Page 1: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Pam Dickerson, PhD, RN-BC, FAAN, FAAN

Director of Continuing Education, Montana Nurses Association

How To Facilitate A Webinar!

Jointly Provided byONA and MNA

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Page 2: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Outcome

Presenters will be effective in facilitating webinars to help learners achieve desired outcomes.

Outcome statement: 100% of participants will identify one strategy that will help them facilitate webinars to help learners achieve desired outcomes.

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Page 3: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Disclosures Requirements for successful completion: Participate in

the entire webinar, complete and submit evaluation data

Conflict of interest (COI): There is no COI for any planner or presenter involved with this activity.

Provider Statements: Ohio Nurses Association is accredited as a provider of continuing

nursing education by the American Nurse Credentialing Center’s Commission on Accreditation.

Montana Nurses Association is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

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Page 4: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

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Please Have Available

A pen and piece of paper OR

The “notes” pad of your smart device OR

A word doc where you can jot notes as you listen

Page 5: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Getting to Know You

Have you participated in a webinar as a learner?

1. Yes

2. No

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Page 6: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Participating in a Webinar

What do you like best?

1. Easy access and no travel time

2. Ability to focus on content without distractions of the setting

3. Ability to listen and also do other things

4. None of these

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Page 7: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Participating in a Webinar

What do you like least?1. Boring to just listen to content

2. Hard to keep focused

3. Technological issues

4. Other

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Page 8: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Have You Facilitated a Webinar?

1. Yes

2. No

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Page 9: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Common Thoughts: Facilitating

I can do it in my jammies!

I’m not sure how to pace the content

I can’t get feedback from my learners

It’s quicker and easier than teaching a “real” class

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Page 10: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Write it Down

What is your biggest concern / fear / source of anxiety about facilitating a webinar?

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Page 11: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Tips

Reflect on what works for you

Keep you eye on the outcome

Consider the importance of learner engagement

Leverage the technology

Remember that the focus is the education, not the modality!

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Page 12: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides Select a font and type size that are easy to

read. Typically, titles should be 36-40, and content items should be no less than 24-28.

This is 40This is 26 This is 18

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Page 13: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

Avoid “busy” slides – if you need to tell people “you probably can’t see this”, you probably shouldn’t use the slide

Hint:Maximum 6 itemsMaximum 6 words per item

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Page 14: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides Avoid colors that are hard to see when

projected or printedBackground colorWord color

This is hard to see

This is better14

Page 15: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

Use bullet points for key issues

Focus on themes, embellish with your comments

Don’t read slides!! (If there’s not much there, you can’t!)

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Page 16: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

Are you redundant?

Can the learner get all the content by reading the slides?

What does your sharing add?

Story-telling is powerful!

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Page 17: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

Include plenty of “white space” on your slides

Content is easier to see

Learners stay focused

Choose appropriate pictures

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Page 18: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

Respect copyright laws!

Don’t use copyrighted pictures, diagrams, charts, or other materials without written permission

Maintain written permission in the activity file

OK to use quotes with attribution

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Page 19: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Write It Down

What one strategy will you use to develop your slides in a way that helps you effectively facilitate a webinar?

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Page 20: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

Some animation and transitions are ok

You can make learners sea-sick if you’re not careful

Too much movement distracts from the content

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Page 21: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

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Page 22: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

Flying images can be distracting – or can make a point

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Page 23: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

Transitions between slides can be smooth – or choppy

Typically, less is better

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Page 24: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Like this…

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Page 25: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Or this…

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Page 26: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Or even this..

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Page 27: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Something to Think About

Developing slides for a webinar is the same as developing slides for a “live” presentation.

1. Yes

2. No

3. Why are you asking this question?

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Page 28: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Delivering Your Message

Prepare as if it were “real”

Picture yourself “in front” of the audience

Consider practicing in front of a mirror

Pace yourself comfortably

Don’t read!

Give yourself time to breathe – and think

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Page 29: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

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Getting Learners Involved

Insert frequent reflection questions. Tell the learner at the beginning of the session that you will be doing this.

What do you think is the most important attribute of a good leader?1. Listening

2. Directing

3. Setting goals

4. Providing information

Page 30: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Getting Learners Involved

After asking the question – STOP!

Give the learner time to think.

Silence is VERY HARD on a webinar – but it’s important!

How long?

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Page 31: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

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Getting Learners Involved

Use the chat box

Plan a dialogue rather than a monologue

Consider twitter

Other options

Page 32: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Write It Down

What is one way you plan to use to actively engage learners in the webinar experience?

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Page 33: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Developing Content Slides

Check with an experienced colleague if you need help

Content

Formatting

Delivering

Other

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Page 34: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Getting Learners Involved

Consider flipped classroom experience with pre-work

Have them complete relevant assignments during your session

Suggest having a pen / paper handy

Will participants will have a copy of your slides?

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Page 35: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Completing Your Preparation

Practice!

Time yourself – content should be 45-50 minutes

The biggest tendency is to go too fast

Think and act like you’re having a conversation

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Page 36: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

References and Resources

Books, articles, web sites

Preferably within past 3-4 years unless classics

Can be smaller font than content slides

Can use 2-3 slides for this

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Page 37: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

All Done!

Outcome

Participants will be effective in facilitating webinars to help learners achieve desired outcomes.

Are you???

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Page 38: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

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Area of Focus

About the Same

Somewhat better

Lots better

Developing Slides

1 2 3

Sharing Content

1 2 3

Engaging Learners

1 2 3

Rate Yourself

Maximum Score: 9Your Score:

Page 39: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Share Your Results

Was Your Final Score:

1. 0 - 4

2. 5 – 7

3. 8 - 9

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Page 40: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Reference

McGowan, B. (2015). The rise and stall of elearning. Journal of Continuing Education in Nursing 46(7), pgs. 292-294.

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Page 41: Pam Dickerson, PhD, RN-BC, FAAN, FAAN Director of Continuing Education, Montana Nurses Association How To Facilitate A Webinar! Jointly Provided by ONA

Thank You For Your Participation

For follow-up or additional questions, please contact:

Pam Dickerson, PhD, RN-BC, FAAN

Director of Continuing Education,

Montana Nurses Association

[email protected]

406-465-912641