PACE Opens DoorsPeople � Jobs � Progress

2 0 0 9 - 1 0 A n n u a l R e p o r t

PACE – the Pacific Asian Consortium in Employment – began34 years ago to help Asian Pacific Islanders (API) in Americaachieve economic self-sufficiency. Today, the nonprofitorganization serves a clientele representative of the ethnicand cultural richness of the Greater Los Angeles area, withthe same mission.

PACE helps empower low-income people gain theknowledge and skills needed for economic self-sufficiency, become a positive part of the communityand realize their American dreams.

724,319 Clients / 34 Years

Almost fourdecades ago, ayoung collegestudent became acommunityorganizer to fightfor equality intraining andemployment

opportunities for API youth. Soon, LosAngeles Mayor Tom Bradley challengedhim to broaden his effort by building acoalition of Asian communityorganizations.

Within five years, the Pacific AsianConsortium in Employment was born,with Mayor Bradley and the Los AngelesCity Council providing landmark jobtraining funds. Today, Kerry Doi stilladvocates for the underserved as hecontinues to lead PACE as its Presidentand Chief Executive Officer.

More than 724,319 men, women, children and familieshave come to PACE, over the past 34 years, seeking aguiding hand to get a good job, start their own business,improve their financial skills, assure their children’s successand create a better quality of life for themselves and theircommunities.

They are welcomed to PACE with the expertise,encouragement and support of a staff that reflects themulticultural diversity of its clientele, possesses the abilityto speak more than forty languages, and has the personalexperience of challenge and adversity that oftenaccompanies dislocation and struggle.

PACE enters its 35th year of service to the Greater Los AngelesArea responding to an unprecedented need for its workforcedevelopment, business and entrepreneur assistance,education and environmental sustainability programs.

Thousands of inspired, committed and hard-working menand women come to the PACE Business DevelopmentCenter (BDC) every year for counseling and education torealize their dream of business ownership. Small businessentrepreneurs – the backbone of America’s economy –begin with hope and an idea, then evolve to proud,productive contributors to society.

The PACE BDC is a vibrant, creative force with financialprograms available to help businesses, individuals andfamilies. Since its inception in 1993, BDC leaders andcounselors have worked with 18,875 entrepreneurs andhelped 10,162 businesses start or expand, creating orretaining 15,372 jobs. Last year, these businesses generated$323 million in revenues to local government.

The U.S. Small Business Administration, the White House,United Way of Greater Los Angeles, the City of Los Angelesand the Los Angeles Area Chamber of Commercerecognized the PACE BDC in 2009 for its innovationand effectiveness.

Despite his hardwork anddetermination, ShinKyu Chan’s first twobusinesses failed.Then, he enrolled inthe Korean LanguageBusiness Start-UpWorkshop put on by

the PACE BDC. He learned about micro-enterprises, earned matching funds throughthe PACE/United Way IndividualDevelopment Account Program and, a yearlater, opened KC Swimming Pool Service. Hehas 70 clients, “I’m satisfied. It’s the rightsize for me.”

18,875 Entrepreneurs / 10,162 Businesses / 15,372 Jobs$323 Million in Revenues to Local Government

An academicbackground inchemistry, service inthe religious order ofSaint Vincent De Pauland work with theelderly and sickinspired RosemaryCabañas to create a

line of lotions and creams to soothe andcomfort those dealing with healthchallenges. Her own challenge was how toestablish her business, Rose of Mary Nature’sGift, and sell her products. She found theanswers at the PACE BDC where shegraduated from the Entrepreneurial TrainingProgram. Rosemary now has over 500clients; her next goal is to open a retail store.

PACE’s Workforce Development case managers utilize anarray of programs to meet the needs of job seekersstruggling to cope with the recession and record-breakingunemployment.

With individual assessment surveys, one-on-one counselingand continuing support, PACE's professional staff has helpedmore than 125,000 clients take important steps back to self-sufficiency. The 1,800 workers assisted by PACE have earnedmore than $35,776,540.

At the Westlake WorkSource Center, job seekers accesstechnology and communications tools; veterans and seniorsreceive customized services; and representatives ofgovernment agencies provide counseling on welfare-to-work opportunities and unemployment benefits.

PACE is a pioneer in building a skilled Green Jobsworkforce for weatherization and installation ofphotovoltaic and solar thermal systems. Job trainingprograms are available on-site and in collaboration withlocal community and technical colleges.

Additional PACE Workforce Development programs includeESL (English as a Second Language) classes, now in their 26thyear; and an annual Asian Career and Entrepreneurial Fair.

125,000 Job-Seekers Assisted / Trained

Amina Aullybux andher family came to theU.S. from Mauritiusthrough theDepartment of State'sDiversity ImmigrantVisa Program.“I was thinking of mydaughter’s opportunityfor education,” she

said. A one-time teacher, she appreciatedworking with counselors at the PACEWorkSource Center. “Even when I havedifficulty on the computer sometimes, there isalways someone here to assist me.”

Marathon Nhimworked steadily for thepast few years, but thenthe recession hit and hewas laid off. A friendrecommended he callPACE and his casemanager suggestedMarathon consider

training in installing photovoltaic solar systems.Now, he’s one of PACE BGreenLA’s serviceconsultants and works with owners to maketheir homes more sustainable and save on theirenergy bills. “This is just the beginning, solar isgoing to be really big and we’re on the righttrack,” he says.

PACE provided placements for221 low-income workerstransitioning from welfare to workin 2009 through the SubsidizedTransitional Employment Program(STEP). Nearly 700 men andwomen have transitioned topermanent jobs through thePACE program since 2004.

In Los Angeles, more than 58 percent of low-incomefamilies are “housing burdened,” spending up to half theirfamily income on rent. The scarcity of safe, affordablehousing, particularly in the Los Angeles urban core,contributes to health problems, impairs childhooddevelopment and keeps thousands of families frompursuing security and a better future for their families.For PACE Housing, a family’s home is the foundation toimproving the quality of life for the entire community.

PACE Housing has developed 190 residential units in fourprojects: PACE Villas, Central City Apartments, GrandviewNine and Pico-Gramercy. Residents of PACE’s affordablehousing pay an average of 26 percent of market rental ratesand are encouraged to take advantage of all PACE services,such as Early Childhood Education, business and jobdevelopment, work opportunities and financial literacy.

190 Affordable Housing Units4 Projects / 9 Locations

$3,074,617 Housing Dollars SavedAuscencia Martinez lives with her familyat PACE Grandview Nine apartments.Her 3-year-old son attends the PACE EarlyChildhood Education (ECE) program locatedon the ground floor of the complex.Employed as a maintenance worker for thebuiding, she has taken advantage of ECE’s ESLand nutrition classes. Living at GrandviewNine “is a very good experience,” Auscenciasaid. “It’s a peaceful building where theneighbors get along and work together.”PACE's Pico Gramercy

development enables forty-nine families to live in safe,affordable apartments in theLos Angeles urban core.

California Department of Community Services & Development

Hawthorne City-South Bay Workforce Investment Board

Los Angeles City Community Development Department

• Los Angeles Business Assistance Program• WorkSource Centers

Los Angeles City Housing Department

Los Angeles County Community Development Commission

Los Angeles County Office of Education

Los Angeles County Workforce Development

U.S. Department of Agriculture

U.S. Department of Energy

U.S. Department of Health and Human Services, ACF-OCS

• Office of Community Services

• Office of Refugee Resettlement

• Head Start Bureau

U.S. Department of Labor

U.S. Department of Housing and Urban Development

U.S. Small Business Administration

Amharic

Arabic

Armenian

Bengali

Bikol

Burmese

Cambodian

Cantonese

Chou-Chon

Cubuano

Croatian

Davaoeño

Farsi

French

Hausa

Hindi

Igo

Ilokano

Japanese

Kapampangan

Khmer

Korean

Lingala

Mandarin

Pampango

Pangasinense

Portuguese

Punjabi

Pushto

Russian

Serbian

Shanghainese

Spanish

Swahili

Tagalog

Taiwanese

Tai Shan

Teochew

Urdu

Vietnamese

Visayan

Waray

Yoruba

Zapoteco

Asian Pacific Community Fund

Association for Enterprise Opportunity

Bank of America

Bank of the West

California Community Foundation

Chinatrust Bank (USA)

Citibank

City National Bank

Comerica Bank

General Mills Foundation

Hanmi Bank

HSBC

Los Angeles Universal Preschool (LAUP)

Northern Trust

S. Mark Taper Foundation

Southern California Edison

Southern California Gas Company

Southwest Airlines

U.S. Bank

Union Bank

United Way of Greater Los Angeles

Wachovia Bank

Weingart Foundation

Wells Fargo Bank

Western Growers Charitable Foundation

PACE FUNDERS 2009-10

Private Sources Government Sources

REVENUE AND EXPENSES PACE’S MULTI-LINGUAL STAFF ETHNIC MAKE-UP OF PACE CLIENTELE (2009-10)

Thousands of people, representing the rich multicultural fabricof the Greater Los Angeles area, come through PACE’s doorsevery year seeking self-empowerment. They succeed in theirendeavor with the help of a caring staff of professionals, manyof whom have similar histories, and are able to speak withthem in their native tongues. In addition to English, thelanguages and dialects spoken by PACE staff include:

Support and Revenue

Government Grants and Contracts $22,028,382

Other Grants and Contracts 2,867,910

Contributions 5,166

Interest Income 35,293

Other Income 230,607

Total Support and Revenue $25,167,358

Expences

Program Expense:

Early Childhood Education $14,968,729

Employment and Training 1,247,868

Business and Economic Development 1,241,069

Community Development 5,691,2124

Total Program Expenses $23,148,880

Support Services

General Administration $430,446

Total Expenses $23,579,326

Kerry N. Doi, President and Chief Executive OfficerYusa Chang, Vice-President and Chief Operating Officer

1055 Wilshire Boulevard, Suite 1475Los Angeles, CA 90017

A non-profit communitydevelopment organization

serving the GreaterLos Angeles region.

Board of DirectorsWarren Chang, ChairSandra Sakamoto, Vice-Chair and TreasurerJon M. Mayeda, SecretaryNeil Yoneji, Board MemberVolunteer Sources

Deloitte

Loyola Marymount University

PricewaterhouseCoopers

University of Southern California

PACE Head Start began 30 years ago. Today, PACE EarlyChildhood Education (ECE) emphasizes the well-being ofthe whole family, incorporating nutrition, medical anddental support and parent education and leadership in itsmission to assure its students enter kindergarten “learningready” and on an equal footing with children from moreaffluent families.

The 1,629 children at PACE’s 25 school sites in the SouthBay, Greater Los Angeles, East Los Angeles and San GabrielValley ECE centers absorb the basics of reading and math,learn about the world around them, gain social skills andare exposed to positive role models through the on-goingextra-curricular activities and efforts of parents and staff.

Nearly every PACE ECE parent volunteers to support thechildren’s activities and enrich their educationalexperiences, chalking up a total of 114,812 volunteer hoursin 2009-10. Many participate in the regional PolicyCommittee and county-wide Executive Council, working toempower and educate parents to become advocates fortheir families and the community.

1,629 Children / 25 School Sites1,336 Parent Volunteers / 114,812 Volunteer Hours

Mireya Navarrete deValentin’s 5-year-olddaughter is in hersecond year at thePACE ECE schoolwhere Mireyavolunteers as acrossing guard andserves as a member of

the school’s local policy committee. She likesthe PACE program because “It doesn’t justfocus on the child learning to read and write.It lets parents know about resources in thecommunity to help support families. That’simportant, especially in this time of such aneconomic crisis,” she says.

Ray Wong works thenight shift just so hecan be availableduring the day forhis family. His twochildren, both ofwhom have specialneeds, are studentsat PACE’s Alhambra

site where Ray helps in the classroom andplays an active role in the kids’ IndividualEducation Plans. He won the Father of theYear Runner-Up Award in 2009-10 andfeels the program has been a majorcontributor to the improvement of hissons’ speech development. “The teachersare really friendly and very good withkids,” he said.

Jose Zambrano decided to become an active participant atPACE ECE’s Hope Memorial site, where he watched hisdaughter grow and learn. He joined the school's parentcommittee, was elected to the regional Policy Committeeand then the county-wide Executive Committee. He nowchairs the Los Angeles County Office of Educatiton PolicyCouncil and will represent the county at the NationalFatherhood Conference. “People don't realize howimportant it is to start being involved at this stage, momsand dads both. As parents, we're in this together.”

PACE helps low-income individuals and families move towardfinancial security, providing increased opportunities andexpanded Financial Education and Asset Building programs.The economic recession has added to the growing demandfor classes, workshops and one-on-one consultations aspeople struggle to meet their families' financial challenges.

The 3,702 low-income individuals and families who havetaken advantage of PACE's Financial Literacy and AssetBuilding programs have gained $5.5 million in newincome, opened 1,731 Individual Development Accounts(IDAs) and realized $2,057,328 in matched savings for newbusinesses, education or home ownership.

PACE's VITA (Volunteer Income Tax Assistance Service)Program makes it possible for low-income individuals andfamilies to have their annual income tax returns prepared,free of charge, by volunteers from the private sector, manyof whom work for Fortune 500 financial and accountingfirms. Overall, VITA volunteers have prepared tax returnsfor 1,971 clients, helping them to receive $3,444,894 in taxcredits, refunds and savings on tax preparation services.

3,702 Families / $5.5 Million in New Income1,731 / $2,057,328 Savings Programs

1,971 Tax Returns / $3,444,894 in Tax Benefits

For several yearsnow, Joyce Chen,an associate at thedowntown LosAngeles office ofDeloitte, hasvolunteered in thePACE VITA program.Taxes “make most

folks frustrated and stressed out wheneverthey even think of them. But when I get totell so many people, ‘Hey, you're going toget money back!’ you should see theirsurprise and excitement.”

Andres Diaz wasfinishing his degreeat Cal Poly Pomonalast year when herealized that, notonly did he need tofile his tax return, hecouldn’t afford toget it done

professionally. Fortunately, a friend toldhim about the free tax aid at PACE. “I’mreally struggling with finances. I’mworking, paying off student loans and nowI’m trying to help my parents, who bothwere laid off recently. So every little bithelps and the refund I hope to get this yearwith PACE’s help matters a lot.”

Sustainability and protecting the environment have been onPACE's agenda for over thirty years. PACE Energy andEnvironmental Services (EES) provides energy conservation,environmental education and outreach and support withutility bills to low-income individuals and familiesthroughout the Greater Los Angeles area.

PACE EES’s low-income clients have realized personal savingsin excess of $2 billion as a result of home weatherization,inspections and energy assessments; the installation of low-flow shower heads, compact fluorescent light bulbs, waterrestrictors and other energy savings devices; and energyefficient heating and cooling systems and appliances.

Through the PACE Energy Savings Project (ESP), acollaboration with Southern California Gas Company,underserved communities receive multi-lingual outreachand energy-saving information. EES also provides no-costenergy efficiency services and assistance to income-qualified individuals and families through its partnershipwith utility companies - Southern California Edison andSoCalGas - and Federal and State governments.

BGreenLA, PACE's Green Jobs for a Green Economysubsidiary, assists homeowners and businesses convert tosustainable, alternative energy sources by designing andinstalling photovoltaic and solar thermal systems.

477,984 Clients /$2,272,850,660 in Energy Savings

“I didn’t want to askfor help,” said RonaldFreeman. Hisemployer, Circuit City,had closed down,and Ron lost his jobas one of the chainstore’s managers.When he got notice

that his utilities were about to be shut off, hecame to PACE EES where he received helppaying his bill and also enrolled in theWeatherization Program so his future energyexpenses will be significantly lower. “It was ablessing,” he said.

Guadalupe Porcayo, asingle mother withthree young children,often struggledfinancially. Then shelost her job as acertified nursingassistant. When shecouldn’t pay her bill,

she was threatened with the loss of bothwater and power. PACE EES helped her avoidthe cut-off and Guadalupe’s future bills willbe lower due to the Weatherization Program’sservices that weatherstripped her doors andwindows and replaced an old gas stove.

PACE Opens Doorsto the Future

PACE’s Handyworker Program assists qualified seniors anddisabled residents by providing minor home repairs that helpmake their homes safer and energy efficient.

The repairs and modifications are made to improve or correct healthand safety concerns in the home and contribute to maintainingaging homes in the community. PACE’s Handyworker Programserves the South and Central areas of Los Angeles.

4,678 Housing Units Rehabilitated6,384 Seniors / Disabled Residents

Martin and Regine Jaffee havebeen in their home for 58 years.After thirty years, Martin retired.“I’m a teacher trainer byprofession. A high schoolteacher, junior college teacher, acollege teacher,” he said. Regineworked in a local Jewish schoolfor 27 years. “Our children allwent to the neighborhoodschools. We are part of thecommunity, we’ve been here along time,” she said. PACEHandyworkers painted theirwindows and steps, replacedtheir garage door and installedlocks and smoke alarms.

1055 Wilshire Boulevard, Suite 1475Los Angeles, CA 90017