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SerbiaSmart Solution
Sheikh Rashid Hall
StandSR-K30
Vlajkoviceva 3/V11000 Belgrade, SerbiaP: +381 11 3398 550F: +381 11 3398 814
Resavska 13-1511000 Belgrade, SerbiaP: +381 11 3300 910F: +381 11 3230 949
E: [email protected] GITEX 2014
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ABOUT SERBIA
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GENERAL DATA
INVESTING IN SERBIA
2D SOFT
TELEGROUP
IRITEL
IBIS INSTRUmENTS
ChAmBER OF COmmERCE AND INDUSTRy OF SERBIA
SERBIA INVESTmENT AND ExPORT PROmOTION AGENCy
USEFUL ADDRESSES
CONTENT
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Location:Southeastern Europe, central part of the Western BalkansGeographic coordinates:44 00 N and 21 00 ETerritory: 88,361 square kilometersPopulation: 7.2 million (the data for AP Kosovo and Metohia excluded)Borders with: Hungary, Romania, Bulgaria, Macedonia, Albania, Montenegro, Bosnia and Herzegovina and CroatiaCapital city: Belgrade, circa 1.6 million inhabitantsCities above 100,000: Novi Sad, Niš, Kragujevac, Priština, SuboticaState organization: Parliamentary RepublicOfficial language: SerbianNational currency: RSD – Serbian DinarTime zone: GMT+1
ABOUT SERBIA GENERAL DATA
PAN-EUROPEAN CORRIDORS
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ADVANTAGES OF INVESTING IN SERBIA• Favorable geographic position, owing to which any shipment can reach any location in Europe within 24 hours
• Highly educated and competitively priced labor force• Free trade agreements with the EU, CEFTA and EFTA countries, Russian Federation, Belarus, Kazakhstan and Turkey providing for access to to nearly billion consumers
• Stable financial system• In January 2014 Serbia commenced the EU accession talks • Simple procedures for a company start–up and registration• Simple procedures for foreign trade transactions and foreign investments• Possibility of duty free export of about 4,650 products to US
FAVORABLE TAX REGIME• Tax rate on personal income of 10%• Corporate profit tax rate of 15%• VAT rate: 20%
• general - 20%• special - 10%
ICT SECTORSerbia’s ICT sector is partnering with the leading technological companies across the world in order to provide first class solutions to domestic and international clients. Serbian ICT companies range from software engineering businesses and telecommunications providers to world-class system integrators and fast-growing social application developers.
TRENDS IN THE SERBIAN ICT INDUSTRyKey Technology Trends
• Embedded Systems• Biometry• Digital Management (DRM)• Utility Computing• Service Oriented Architectures (SOA)
Other Trends• Increasing importance of OSS on the Serbian market• Web 2.0 technologies (Ajax, Wikis, Weblogs, etc.) & social computing; social software• Frameworks for IT service management (ITIL, ISO 20000, MOF)• Software as a Service (SaaS): particularly for CRM; Web Oriented architecture (WOA)• Service oriented architecture (SOA)
INVESTING IN SERBIA
33%Software
25%IT Channels
16%IT services
13% PC hardware
9%Converged industry
4%Other
STRUCTURE OF ICT COmPANIES IN SERBIA
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MAIN ACTIVITIES AND PRODUCTION PROGRAM2D Soft is a software development company, founded in 2002 in Novi Sad. The company specializes in development and implementation of hospitality solutions, and their main products today are Restaurant Management Software - Garson, Hotel Management Software - Hotelier and Helix Wellness - a Wellness/SPA Centre Management Solution. At the local market, 2D Soft offers complete solutions which include hardware, training and customer support and their solutions are currently being used by around 1,000 companies. Company’s products are also sold at the international market in cooperation with value added reseller partners.
OBJECTIVESLooking for potential reseller partners:
• Hardware vendors working with related sectors (hospitality, hotels, wellness)• System integrator companies offering complete solutions, hardware and software• Software vendors looking to expand their offer
2D SOFT TELEGROUP
Cara Dušana 7,21000 Novi Sad, SerbiaP: +381 21 2155 830
Svetozara Miletića 9a11000 Belgrade, Serbia
P: +381 11 3081 981F: +381 11 3081 991
www.telegroup-ltd.com
MAIN ACTIVITIES AND PRODUCTION PROGRAMTeleGroup is one of the leading ICT solution providers in East European market. Established in UK in 1992 it now successfully operates in broader EMEA market through several subsidiaries with HQ in Belgrade, Serbia.The company provides turn-key design and implementation services for various ICT solutions, development of business software applications, digital media, video and multiscreen solutions, as well as the integration of IT and telecommunications infrastructure. TeleGroup’s portfolio of value-added professional services includes 24x7 Technical Support, Cloud computing (IaaS, PaaS, SaaS), Managed services & Outsourcing and Project Management.TeleGroup’s technology focus at GITEX 2014 is:
• IPTV& OTT video solutions, multiscreen platforms and applications• Integrated Hospitality Solutions:
• Satellite communications and WiFi connectivity• Unified Communications• IPTV & Digital Signage• Video conferencing systems• Smart room & Hotel Management Systems…
• Management of Agricultural land-holding and production processes software based on GIS technology • Data and Network Security Solutions
OBJECTIVES• To present TeleGroup’s Software for Management of Agricultural processes• To establish contacts with Investors in agricultural area• To establish contacts with UAE Enterprise & Hospitality sectors• To establish a cooperation with global vendors in UAE
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MAIN ACTIVITIES AND PRODUCTION PROGRAMIRITEL was founded in 1967. Today, it is a well-established company highly ranked as a major player on the Serbian telecommunications market. IRITEL’s main business activities are: research, development, design, manufacturing, engineering, consulting, maintenance and technical and customer training. The company is designing, engineering and manufacturing systems in the following areas of telecommunications and electronics:
• Digital transmission • Digital switching • Digital radio communications • Power electronics
The most important IRITEL products are:• Optical multiservice transmission systems - OTP10G OTN/DWDM 10Gbit/s optical transport platform for up to 800Gbit/s, NG-SDH STM-16/4/1 2.5 Gbit/s optical transmission systems with packet Gigabit and fast Ethernet interfaces and PDH E1, E3 interfaces, WDM/CWDM/OADM wavelength division multiplexing passive optical systems
• Access systems - flexible multiplexers with various subscriber interfaces, interface converters, special encryption equipment, Ethernet over TDM, TDM over IP, managed Ethernet switches
• Radio communications - cellular jammers• Power electronics - uninterruptible power supplies, remote monitoring and control of power electronics devices
IRITEL has a Certificated Management System: ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007.
OBJECTIVES• Continued cooperation with old business partners• Cooperation with new business partners• Expanding our market abroad
MAIN ACTIVITIES AND PRODUCTION PROGRAMIbis Instruments is one of the leading system integrators in the region in the area of operations and business support (OSS / BSS). We offer a wide range of solutions based on leading software products of major software vendors. Our solutions are designed for Telco industry, but also used by other industries in which IT is the core business support (utilities, public and enterprise).We are offering a full set of consulting and implementation services for the following solutions:
OBJECTIVES• Face-to-face meetings with leads and potential customers• Face-to-face meetings with potential local partners• Meetings and discussions with exhibitor companies• Presenting products and services to visitors; expanding contact network
IRITEL IBIS INSTRUmENTS
Batajnički put 2311080 Belgrade, SerbiaP: +381 11 3073 515F: +381 65 3073 434
Tošin bunar 27211070 Belgrade, Serbia
P: +381 11 7152 200F: +381 11 7152 201
• Consolidated Monitoring of ICT environment (Fault, Performance Management)
• Telco/IT Service Level Monitoring, SLA Management
• Configuration Management• IP (IP/MPLS) Network Management• IT Monitoring• End Point Management
• Mobile Device Management• Service Desk – IT Process Automatization• CMDB• IT Asset Management• ESB• Business Process Management• CRM• WorkForce Management
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SERBIA INVESTMENT AND EXPORT PROMOTION AGENCy (SIEPA)
SIEPA was established more than a decade ago and entrusted with the mission to support foreign companies seeking to set up or expand their presence in Serbia and Serbian companies doing business abroad. Today, a staff of nearly 50 multilingual employees handles projects from and to all over the world. We provide professional services to companies interested in setting up business operations in Serbia, focusing on all relevant issues in their decision making process. Our staff is ready to offer information on the general investment environment as well as targeted legal and industry-specific advisory services. Our network of contacts provides links to all levels of government as well as private service providers. We have created products such as Suppliers Database and Locations Database, available on our web site at no charge, to provide quick and up-to-date information to our clients.By administering the financial incentives program offered by the government, we have supported opening of more than 40 thousand new jobs since the launch of the program in 2006. At the same time, we have technically and financially supported thousands of Serbian companies in increasing their competiveness at global markets. SIEPA’s work is widely recognized, with World Bank’s MIGA ranking SIEPA among the top five IPAs of developing and countries in transition topping the list of our international acknowledgements. The list of our clients includes Fiat, Panasonic, Magna, Continental, Bosch, Benetton, Geox and many other global and regional industry leaders.We invite you to contact our expert staff which is ready to assist you in developing your business in Serbia. Working with us is simple, easy, and still costs nothing.
PKS SIEPA
Vlajkovićeva 3/V11000 Belgrade, Serbia
P: +381 11 3398 550F: +381 11 3398 814
Resavska 13-1511000 Belgrade, SerbiaP: +381 11 3300 910F: +381 11 3230 949
CHAMBER OF COMMERCE AND INDUSTRy OF SERBIA
Chamber of Commerce and Industry of Serbia is an independent, modern and responsible non-budgetary institution, a national association of all Serbian businesspeople, which serves the best interests of its members and the Serbian economy, owing to its tradition, experience and knowledge. Our key commitment is to make Serbia visible as a market economy country, with investment opportunities, open borders, and ready to join the European trends in a competitive way. A century and a half of the Serbian chamber system tradition and the developed chamber network, Representative Offices abroad, are the guarantor of efficient implementation of the support mechanisms for the economy and businesspeople in their activities. We have been and will remain your responsible partner and support to your business through:
• Representing interests of our members before the governmental bodies and institutions • Exercising public powers by issuing various documents• Upgrading international economic cooperation • Promoting the economy in the country and abroad• Disseminating business information to our members • Consultancy services• Business education• Fostering good business practice and business ethics • Work of Courts and Arbitration hosted by CCIS
RELIABLE PARTNER
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Government of the Republic of Serbiawww.srbija.gov.rs
Ministry of Foreign Affairs of the Republic of Serbiawww.mfa.gov.rs
Ministry of Foreign and Internal Trade and Telecommunicationswww.mtt.gov.rs
National Bank of Serbiawww.nbs.rs
Statistical Office of the Republic of Serbiawebrzs.stat.gov.rs
eGovernment Portal – Republic of Serbiawww.euprava.gov.rs
Intellectual Property Officewww.zis.gov.rs
Republic Agency for Electronic Communicationswww.ratel.rs
Vojvodina ICT Clusterwww.vojvodinaictcluster.org
SBRA - Serbian Business Registers Agencywww.apr.gov.rs
Customs Administrationwww.upravacarina.rs
Belgrade Fairwww.sajam.co.rs
Novi Sad Fairwww.sajam.net
USEFUL ADDRESSES
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SerbiaSmart Solution
Sheikh Rashid Hall
StandSR-K30
Vlajkoviceva 3/V11000 Belgrade, SerbiaP: +381 11 3398 550F: +381 11 3398 814
Resavska 13-1511000 Belgrade, SerbiaP: +381 11 3300 910F: +381 11 3230 949
