Owner’s ManualEdition 34 | Fall 2015

Eligibility:AneligibleGreaterIowaCreditUnionDebitCardcardholderwhomakes20ormorePINorsignature-basedpurchasetransactionsusinghis/herGreaterIowapersonalcheckingaccountdebitcard(“eligiblecard”)automaticallyreceivesoneSweepstakesentrypermonthduringtheSweepstakesperiod.Cashadvances,cashtransac-tionsandATMtransactionsarenoteligible.Refund/returntransactionsarealsoexcludedfromeligibleentries.EntrywillbedeemedsubmittedbytheprimarypersoninwhosenametheeligiblecardusedtoentertheSweepstakeswasissued.Tobedeemedeligible,alleligibletransactionsmusthaveanaccountpostingdatethatispriortotheendoftheSweepstakesperiod.

YoumayentertheSweepstakeswithoutpurchaseviaU.S.Mail.Mail-inentriesmustbepostmarkedbythelastdayofeachmonthduringtheSweepstakesperiodandreceivedwithinoneweekofpostmarkdate.Toenterbymail,hand-printyourcompletename,postalmailingaddress,city,state,ZIPcodeandprimaryphonenumber(includ-ingareacode)alongwithyouremailaddressandmailyourentryto:GreaterIowaCreditUnion,Attn:Marketing-SpendWithCareSweepstakes,P.O.Box665,Ames,IA50010.

NOPURCHASENECESSARYTOENTERORWIN.ApurchaseorGreaterIowaCreditUniontransactionwillnotincreaseyourchancesofwinning.

Eligible non-profit organizations:ThemonthlywinneroftheSweepstakeswillbeabletochoseanon-

profitor501(c)(3)organizationthatislocatedwithinthestateofIowa.Thechosenorganizationwillberequiredtoprovidetax

statusdocumentationbeforeanypaymentisissued.Toseeifyourfavoriteorganizationqualifies,gototheSpendwithCarepageonourwebsiteatwww.greateriowacu.org.

Useyourdebitcardatleast20timesinamonthandyou’llbeautomaticallyenteredtowin$250foryouand$250togivetoyourfavoritenon-profitorganization.Onewinnerpermonth;campaignrunsbetweenAugust1,2015toDecember31,2015.

What if you could win $250 for you and $250 for your favorite non-profit?How it works:Use your debit card at least 20 times in a month (either PIN or signature-based) and you’ll be automatically entered to win $250 for you and $250 to give to your favorite non-profit organization.

Therewillbeonewinnerselectedeachmonthfromtheeligibleentries;eligibilitywillresetatthebeginningofeachmonthduringtheSweepstakesperiod.CampaignwillrunfromAugust1,2015toDecember31,2015.

Some restrictions apply. Go to www.greateriowacu.org for full terms and conditions.

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Save $5 on each ticket to Beauty & the Beast

It’s the perfect time to go to The Pumpkin Ranch

GreaterIowaCreditUnioncreditcardholderscannowutilizeApplePayTM.UseApplePaywithiPhone6topayinstoreswithoutswipingyourcardsandinappswithoutenteringpaymentandcontactinformation.JustpaywithasingletouchofyourfingerusingTouchID.Currently,ApplePayisonlyavailableforusewithGreaterIowa’screditcards. WithApplePay,insteadofusingyouractualcreditcardnumberswhenyouaddyourcard,auniqueDeviceAccountNumberisassigned,encryptedandsecurelystored.Andwhenyoumakeapurchase,theDeviceAccountNumberalongsideatransaction-specificdy-namicsecuritycodeisusedtoprocessyourpayment.SoyouractualcardnumbersareneversharedbyApplewithmerchantsortransmittedwithpayment. ApplePayisavailableinmerchantappsandathundredsofthousandsofstoresandres-taurants-andmoreinthenearfuture.ApplePaycanbeusedoniPhone®6,iPhone®6Plus,AppleWatchTM,iPad®Air2andiPadminiTM3.

Add a card to your iPhone or iPad: 1.OnyouriPhone,taptheplusiconnexttoApplePayintheupper-rightcorner.On youriPad,tapAddCard. 2.Usethecameratocapturetheinformationonyourcreditcard.Thenfillinany additionalinformationneeded,includingthecardsecuritycode. 3.TapNext.Yourinformationwillbeverifiedanddecideifyoucanaddyourcardto ApplePay.YoucanverifyyourcardanytimeafteryouaddittoPassbook.Justreturn toPassbookandfollowthesteps. 4.Afteryourcardisverified,tapNext.ThenyoucanstartusingApplePay.

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay, Touch ID, and Apple Watch are trademarks of Apple Inc.

GreaterIowaCreditUnionmemberscansave$5onbothadultandyouthticketsforBeauty & the BeastBroadway

MusicalatStephensAuditoriuminAmesonNovember5. Ticketprices,whichalreadyreflectsthediscount,are$23foryouthtickets(18&un-der)andadultticketsrangefrom$34to$60.NOTE:DiscountedticketswillbeofferedthroughOctober9andsubjecttoavailability. Toqualifyforthediscount,memberswillneedtoeitherdownloadandprinttheticketformorpickoneupatabranch.Ticketscanonlybepurchasedviamailorin-personattheIowaStateCenterTicketOffice.TheIowaStateCenterTicketOfficeislocatedonthenorthsideofStephensAu-ditoriumandopenMondaythroughFridayfrom10a.m.to4p.m.ToindicateGreaterIowamembership,pleaseincludethelastfourdigitsofyourmemberI.D.numberontheform.

AnyGreaterIowamembercanreceive4freegeneraladmissionticketstothePumpkinRanchinWinterset.Ticketsareavailableatthefollowingbranches:Westown/WestDesMoines,EastDesMoinesandIndianolaandwhilesupplieslast.Limit4ticketsperhousehold.MustshowGreaterIowamembershipcard. ThePumpkinRanchislocatedat2425HiattAppleRoadinWinterset.TheyareopentothepublicFridays,SaturdaysandSundaysfromSeptember18throughOcto-ber25.Activitiesincludea9acrecornmaze,ajumppillow,hayrackridestothepumpkinpatch,ziplinesandtoddlertownplayground.www.thepumpkinranch.com

Member Benefits

Above: Greater Iowa board members Linda Ashby, Don Tebben and Kevin Stow take the Oath of Office at the 2015 Annual Meeting.

Creditunionvolunteersareoneex-ampleofwhatsetscreditunionsapartfromfor-profitfinancialinstitutions.Volunteerselectedbytheirfellowcreditunionmem-bersmakeupourboardofdirectors.Theboard,workingwithseniormanagement,isresponsibleforsettingcreditunionpolicies,objectivesandlong-termgoals.Ifyouwouldliketohelpthecreditunionbysharingyour

Help lead your credit union by serving on our Board of Directors

ideas,knowledgeandskills,weinviteyoutoapplyforoneofourthreeopenboardposi-tions. Anidealcandidatewillpossessthefol-lowingqualities: •Afamiliaritywithcreditunion productsandservices. •Aninterestineconomicsand socialconditionsaffecting membersandthecreditunion. •Acommitmenttoattendscheduled meetingsandeducationalprograms offeredbythecreditunion.

Ifyouareinterestedinrunningforelec-tion,pleasesubmitaDeclarationofCandi-dacyexplainingwhyyouwanttobecomeacreditunionvolunteerandhowthecreditunioncouldbenefitfromyourinvolvementbyJanuary15,2016.Electionswillbeheldduringthecreditunion’sannualmeetingonApril9,2016. ToobtainDeclarationofCandi-dacyform,stopinatanybranchlocations,gotowww.greateriowacu.org,orcall1.800.296.9064.

Get ready to leave your wallet at home

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Choosing a beneficiary for retirement benefits can affect distribution process

Three students honored with 2015 Project Future Scholarships

Taylor Suntken, pictured with Greater Iowa Business Development Specialist Linda Gibbs, is currently a freshman at DMACC in Ankeny. She is enrolled in the RN program and hopes to eventually earn a bachelors degree in nursing. Her hometown is Ames, Iowa.

ProjectFutureisascholarshipofferedbyGreaterIowa,whichawardsthree,$1,000scholarshipseachyeartoamemberoranimmedi-atefamilymember.Thisscholarshipisnamedinmemoryof RoxannHarmon,aformerGreaterIowabranchmanager,whowascommit-tedtothecreditunionmovement.Thisyear,threestudentswereawardedthescholarship.

Dan Moeller, pictured with Indianola Branch Manager Amber Carpenter (right) and Business Development Specialist Linda Gibbs (left), is cur-rently a sophomore at Marquette University in Mil-waukee. He is double majoring in Economics and Mathematics. His hometown is Indianola, Iowa.

Mica Magtoto, pictured with Greater Iowa Business Development Specialist Linda Gibbs, is currently a sophomore at Iowa State University. She is triple majoring in Nutrition, International Agriculture and Public Relations. Her hometown is Ames, Iowa.

Selectingbeneficiariesforretirementbenefitsisdifferentfromchoosingbeneficiariesforotherassetssuchaslifeinsurance.Withretirementbenefits,youneedtoknowtheimpactofincometaxandestatetaxlawsinordertoselecttherightbeneficiaries.Althoughtaxesshouldn’tbethesoledeterminingfactorinnamingyourbeneficiaries,ignoringtheimpactoftaxescouldleadyoutomakeanincorrectchoice. Inaddition,ifyou’remarried,beneficiarydesignationsmayaffectthesizeofminimumrequireddistributionstoyoufromyourIRAsandretirementplanswhileyou’realive.

Paying income tax on most retirement distributions Mostinheritedassetssuchasbankaccounts,stocks,andrealestatepasstoyourbeneficiarieswithoutincometaxbeingdue.How-ever,that’snotusuallythecasewith401(k)plansandIRAs. Beneficiariespayordinaryincometaxondistributionsfrompretax401(k)accountsandtraditionalIRAs.WithRothIRAsandRoth401(k)accounts,however,yourbeneficiariescanreceivethebenefitsfreefromincometaxifallofthetaxrequirementsaremet.Thatmeansyouneedtoconsidertheimpactofincometaxeswhendesignatingbeneficiariesforyour401(k)andIRAassets.

Naming or changing beneficiaries WhenyouopenupanIRAorbeginparticipatingina401(k),youaregivenaformtocompleteinordertonameyourbeneficiaries.Changesaremadeinthesameway--youcompleteanewbeneficiarydesignationform.Awillortrustdoesnotoverrideyourbeneficiarydesignationform.However,spousesmayhavespecialrightsunderfederalorstatelaw.

*Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advi-sor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.

This article was reprinted with permission from Broadridge/Forefield ©2015.

It’sagoodideatoreviewyourbeneficiarydesignationformatleasteverytwotothreeyears.Also,besuretoupdateyourformtoreflectchangesinfinancialcircumstances.Beneficiarydesignationsareimportantestateplanningdocu-ments.Seeklegaladviceasneeded.

Designating primary and secondary beneficiaries Whenitcomestobeneficiarydesignationforms,youwanttoavoidgaps.Ifyoudon’thaveanamedbeneficiarywhosurvivesyou,yourestatemayendupasthebeneficiary,whichisnotalwaysthebestresult. Yourprimarybeneficiaryisyourfirstchoicetoreceiveretire-mentbenefits.Youcannamemorethanonepersonorentityasyourprimarybeneficiary.Ifyourprimarybeneficiarydoesn’tsurviveyouordecidestodeclinethebenefits(thetaxtermforthisisadisclaimer),thenyoursecondary/contingentbeneficiariesreceivethebenefits.

TheCFS*financialprofessionalshereatGreaterIowacanhelpprovideaclearscopeforyourplanningandwillworkcloselywithyoutoclarifyyourretirementgoalsandprovideongoingadviceinpursuitofthosegoals.ContactCurtisMaloneatcmalone@greateriowacu.orgor1.800.296.9064tosetupanappointment.

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Studentsandtheirfamilieshaveplentyof optionstoconsiderwhenitcomestopayingforcollegetuition.Fromscholarshipstograntstoloans,fillingthegapcanbeaconfusingproposition.Beforedecidingwhatoptionsarerightforyou,thereareafewimportanttipstokeepinmind.

Start with free money. Whilescholarshipsandgrantsarefreemoneyanddon’tneedtoberepaid,bothfederalandprivateloansaredebtthatstudentswillneedtorepay.GreaterIowaencouragesourmemberstoborrowresponsibly,onlytakingontheamountof debtyoureallyneed.We’vepartneredwithSallieMaetoofferourmembersaccesstotheirScholar-shipSearchtool,withmorethan3millionscholarshipoptionsworth$18billion,basedonresidency,personalinterests,grades,andmore.WhenyouregistertouseScholarshipSearchbySallieMae,youcanalsoenteramonthly$1,000sweepstakes.

Carefully consider how much money you need. Keepinmindthatcollegecostsincludemorethantuition–youmayneedtoincludefundsforhousing,food,schoolsupplies,trans-portation,acomputer,andmore.Onceyouhavethetotalcostfortheupcomingyear,subtractanyscholarshipsorgrantmoneyyou’vereceived,aswellasanysavingsyouoryourfamilyplanstocontributetowardyoureducation.

Set a budget. It’simportantforstudentstoborrowonlywhattheyneedtofundtheireducation,notnecessarilyalifestyle.Insomecases,theloanamountofferedtoyoumightexceedtheamountof moneyyoureallyneedtocoveryourexpenses.Tokeepyourdebtlow,determineyourbudgetandonlyborrowwhatyouneedtoliveon.Alsoexploreoptionslikeworkstudyprogramsthroughyourschoolorotherjobopportuni-tiesthatcanhelpdefraycollegecosts. If afterconsideringyoursavings,scholarships,andgrants,youstillcomeupshort,aprivatestudentloancanhelptofillthegap.GreaterIowahaspartneredwithSallieMaetoofferourmemberstheSmartOptionStudentLoan.Withcompetitivevariableandfixedinterestrates,choiceof repaymentoptions,andnooriginationfeesorprepay-mentpenalties,theSmartOptionStudentLoanisaresponsiblewaytofundyoureducation. Formoreinformationortoapply,visitwww.greateriowacu.orgorcall1.800.296.9064.

TheCityofAmeshasinformedusofupcomingroadconstructionthatwillaffectmemberswhouseourLincolnWayBranch.

Where:N.2ndStreet-theroaddirectlynorthofthebranchwillbeclosedforseveralweeks.

When:Asoftimeofpublication,wehavenotbeengivenaspecificstartdate,onlythatitwillbethisfall.Wewillpostmoredetailsaboutdateswhentheybecomeavailable.

What this means to you:Duringtheconstruction,theonlyentranceandexittotheLincolnWaybranchwillbethesouthsidedrivewayattachedtothewestboundlanesofLincolnWay.

Allofourservices,includingthedrive-upandlobbyhours,willNOTbeaffectedbytheroadclosure.Thankyouforyourpatienceduringthistime!

OnOctober15,2015,creditunionmem-bersaroundtheworldwillcelebrateInterna-tionalCreditUnionDay®,anannualeventtocommemoratethecreditunionmovement’simpactandachieve-ments.Inhonorofthisspecialday,GreaterIowaCreditUnioninvitesitsmembersandtheentirecommunitytoenjoyrefreshmentsatallsevenofourbranches. Creditunionsarenot-for-profitfinancialcooperativesthatprovideaneffectiveandviablealternativetofor-profitfinan-cialinstitutionsforover217millionmembersin105countriesworldwide.Worldwide,57,000creditunionsexisttoservetheirmembers,providingasafeplacetosavemoneyandaccessafford-ableloans. GreaterIowaCreditUnionwasoriginallycharteredinJune1932inAmesastheBuildingandGroundsCreditUnion;itsfirstmemberswereemployeesofIowaStateCollege(nowIowaStateUniversity).TodayGreaterIowahas31,000members,andassetsizeofmorethan$351millianandsevenbranchlocationsthroughoutcentralandwesternIowa. Since1948,InternationalCreditUnionDayhasbeencel-ebratedannuallyonthethirdThursdayofOctober.Eachyear,theinternationaleventaffordstheopportunitytoremembercreditunions’proudhistoryandpromoteawarenessofandsupportforthecredituniondifference.

College scholarships, grants and loans - what do they cover?

Greater Iowa Credit Union is not the creditor for these loans and is compensated for the referral of Smart Option Student Loan customers. This information is for borrowers attending degree-granting institutions only. Credit criteria and eligibility requirements apply.

Help us celebrate International Credit Union Day on October 15

Join us at any of our branches on Thursday, October 15 to celebrate International Credit Union Day.

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Theupgradedonlinebank-ingprovidesuserswithunifiedexperience,sothelookandfeelofyouronlinebankingisconsistentonallofyourdevices-desktop,mobileortablet.Newmobilefeaturesinclude:billpay,exter-nalaccounttransferset-up,addaccountrequest,MyFinances+,e-Statements,addresschange,accountandsecuritypreferences.Youwillalsobeabletoenrolldirectlythroughthemobileapp. Foryourdesktop,allthat’srequiredisthatyouaccessouronlinebankingandloginusingyourexistingcredentials(loginIDandpassword).Youwillthenbepromptedbyanopt-inscreenthatwillaskifyou’rereadytoupgradetothenewexperience.Select“UpgradeNow”tostartenjoyingthenewexperienceonyourdesktop! YouwillautomaticallybeupgradedtothenewexperienceonyourmobiledevicewhenyouupgradeyourGreaterIowaonlinemobileapp.Youwillneedtoupgradeyourexistingappwhenitisavailableintheappstoreorwhenpromptedtodoso.Upgradingthemobileappwillnotupgradeyourdesktopexperience.Youwillhavetoupgradeinordertoaccessyouraccountsonthemobileapp.

A sweeter online banking experience is hereWith Greater Iowa’s commitment to security, our online banking access and mobile application was upgraded in September 2015. The upgrades are designed to make using our online services as easy as possible as well as provide additional functionality that was not previously available.

With a consistent look and feel across devices, banking anytime, anywhere has never been simpler. For additional information and an interactive user guide, please go to www.greateriowacu.org.

AllofyouraccounthistoryandeStatementsarecarriedovertothenewexperience.Wehaveenhancedtheoveralllookandfeelofaccounthistory,aswellassearching/filteringfunctionality,butyourdatahasn’tchanged. TheonlybrowserrequirementisthatyourbrowsermustbeHTML5compatible.Werecom-mendupdatingyourbrowsertothelatestversionavailable—notjusttoensurecompatibilitywiththenewonlinebankingexperience,butalsotoensurethatyouronlinebankingisassecureaspossible.Browsersunderthefollowingrequirementswillnotprovidefunctionality:InternetExplorer(Version11andbelow),

Firefox(Version24andbelow),Chrome(Version30andbelow)andSafari(Version6andbelow). Withaconsistentlookandfeelacrossdevices,bankinganytime,anywherehasneverbeensimpler.Foradditionalinformationandaninteractiveuserguide,gotoourwebsiteatwww.greateriowacu.org.Branchstaffisalsoavailabletoassistmemberswiththeupgradeorenrollinginonlineforthefirsttimeorcallourcontactcenterat1.800.296.9064.

Learn about the benefits of Greater Checking

*3.04% Annual Percentage Yield (APY) paid on balances up to $20,000 with 0.15% APY paid on all amounts above $20,000 each cycle requirements are met. If requirements not met, 0.01% APY earned on total balance. APY subject to change; accurate as of 09/01/2015. Requirements: open and maintain a share (membership) account of $5, have at least 20 debit card purchases as well as one direct deposit of at least $100 or one bill pay transaction posted within one business calendar month and enrollment in eStatements. ATM transactions, withdraw-als and internal transfers do not qualify member for bonus rate. Available to personal accounts, must be age 18 or older; limit one account per tax ID number per household. Usage fees of up to $10 per month assessed for using out-of-network/non-Privileged StatusTM ATMs will be refunded by the 5th day of following month on accounts meeting the requirements. Fees could reduce earnings. Online services available on mobile devices may have applicable wireless carrier charges. See Greater Iowa Credit Union for full account details.

WeareexcitedtoannouncetheadditionofGreaterCheckingtoouroptionsofcheckingaccounts.GreaterCheckingpaysahighrateofdividends;ifaccountrequirementsaremet,arateof3.04%AnnualPercentageYield(APY)willbeearnedonbalancesupto$20,000. Additionalbenefitsinclude: •Nominimumdailybalance •Nomonthlyservicefee •NosurchargefeeatPrivilegedStatusTMATMs •Refundofnon-creditunionATMchargesupto$10/month

Eligibilityrequirementsareeasy-justuseyourdebitcardforatleast20ofyourpurchases,useeStatementsandhaveadirectdepositatleast$100ormakeonepaymentthroughbillpaypermonth.Theminimumtoopenthisaccountis$50.Requirementsmustbemet,aswellasrequiredtransactionsbepostedandsettledduringthemonthqualificationcycletoreceivethehighdividendrateandotherbenefits. WeanticipateGreaterCheckingwillbeavailableinmid-October;watchourwebsitefordetails.Memberservicerepresentativescanassistwithopeninganewaccountortransitioninganexistingaccount.

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The Owner’s Manual is published quar-terly by the marketing department at Greater Iowa Credit Union. It is designed to communicate news about all facets of Greater Iowa Credit Union to its members.

Scott Zahnle .................... President/CEOBetsy Knoblock Grabinski ............. EditorJohn Kenjar ............................. Publisher

Please send all comments to: Greater Iowa Credit Union P.O. Box 665, Ames, IA 50010 marketing@greateriowacu.org

Above: Greater Iowa staff participated in the United Way of Story County Day of Caring. They spent the day making blankets for Project Linus, a non-profit organization that provides homemade blankets to children in need.

Above left: Indianola branch manager Amber Carpenter smiles with Mighty Maddy (Maddy Snow) at her Mighty Maddy 5k Run in Indianola. Greater Iowa was a platinum sponsor for this event. Maddy was diagnosed with cancer in 2014 and all proceeds from the run went to her care.

Above right: For the second year, Greater Iowa was proud to be a sponsor of the National Balloon Classic in Indianola. Special thanks to Greater Iowa member Laura Butz for capturing this photo of our balloon.

Ames Farmer’s Market ISU Student Orientation

Greater Iowa Credit Union out in the community