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Enterprise Agreement Capabilities
Subscription
Desktop
(Common)
• For desktop enterprise products and services
only.
• Flex up and down annually.
• Provides access to new capability.
• Delivers a simplified licensing approach.
• Keep current perpetual licenses owned today
by government. (Office 2013 and Windows 8.1)
• Supports “as a Service” IT strategy.
• Improves ability to manage aggregate usage
fluctuations.
• Maintain perpetual licensing model for server
and non enterprise products.
• Predicable infrastructure base with less
fluctuation.
• Continued access to latest versions.
• Leverage software assurance use rights for
license mobility and virtualisation.
• Implement software assurance benefits for
deployment and modernisation.
Enterprise Agreement
Perpetual Server
and Additional
Product
Commitment Focus
Active Directory
Office 365 ProPlus Click-to-Run
Common Desktop capability across
government
Office 365 is your complete office in the cloud
Business-
class Email
HD Video
Conferencing
File
Sharing
Plus
Anywhere
Access
Simple IT
Managemen
t
Financially-
backed SLA
Technical
Support
Office Desktop Apps
Office Web Apps
Office Mobile
Enterprise Social Network
Discussions, Polls, Events ● ●
Groups for Team Collaboration ● ●
Basic External Networks ● ●
Enterprise-Ready Security ● ●
File Sharing, Versioning ● ●
Desktop and Mobile Application ● ●
API Access for Custom Apps ● ●
Group Admin Controls
Group Admin Controls ● ●
Group Privacy ● ●
Group Content Moderation ● ●
Enterprise Admin Controls
Custom Branding and Usage Policy ●
User and App Management ●
Single Sign-On ●
Manage and Delete Content ●
Network Announcements ●
Monitor Keywords ●
Export data for eDiscovery ●
Enterprise Integrations
Active Directory Sync ●
Universal Search Across Systems ●
Provision Employees without Email ●
Support and Services
Yammer Success Center ● ●
Customer Success Program ●
Support Services ●
Pricing $0 $3
Yammer Features
• Your nominated technical contact
• Receives advance notice of updates, fixes, and future releases
• Will be contacted in the coming weeks to get your tenant created
• Your space in Office 365 for delivering services and storing data
• Online portal for your department or agency
• Where you manage your users and allocate licenses from the whole of government pool
Here you can decide to help improve Office for iPad by sending some diagnostic information to Microsoft.
Administrators can manage which users are licensed to run Office through the Office 365 Administration Portal
User
Microsoft Account Ex: [email protected]
User
Organisational Account Ex: [email protected]
Microsoft Account Organisational Account
Microsoft and Digital Government Services
Active Directory
Office 365 ProPlus Click-to-Run
Common Desktop capability across
government
Cloud Vantage Services Approach A flexible suite of professional services delivered by an integrated team of experts
Managed
Lifecycle Cloud expertise to align people,
technology and processes.
Managed
Deployment A proven deployment methodology for
transitioning to Office 365 quickly and
smoothly.
Managed
Support*
A specialized Office 365 support team
provides assistance, incident resolution and
proactive services.
Service Lifecycle Management
A Services Delivery Executive (SDE) to support a
smooth cloud transition and accelerate value.
Cloud Strategy & Planning
Workshops focused on cloud strategy,
datacenter optimization, and productivity.
User Adoption Acceleration
Workshops focused on accelerating adoption
through recommended tools and practices.
Service Enablement (FastTrack Deploy)
Core deployment services to get you up and running on Office 365 quickly.
Service Enhancement
Enable requirements such as AD FS, multi-forest,
hybrid coexistence, and environment remediation.
Migration Services
Migrate your data from your on premise
mail systems to Office 365.
Service Delivery Management
Dedicated service and support management and Office 365 update guidance.
Resolution Services
24/7 assistance and escalation for urgent issues
with direct access to top technical experts.
Education & Process Improvement
Workshops focused on administration and configuration and operational management.
Service Lifecycle Management
Cloud Strategy and Planning
User Adoption Planning and Practices
Cloud expertise to align people, technology, and processes M
an
ag
ed
Life
cycle
Social Activation
Core Service Enablement
Messaging Enablement
Office Pro Plus Enablement
SharePoint Online Enablement
Lync Online Enablement
Yammer Enablement
Enhanced Deployment
Deployment services to get you up and running on Office 365 Service quickly
Enhanced deployment and migration services for your unique environment
Ma
na
ge
d
De
plo
ym
en
t
FastTrack Deployment
Cloud Identity Optimization AD FS Configuration
Hybrid Coexistence Configuration Forefront Identity Manager (FIM)
Connector Configuration
Customer Environment Remediation
Mailbox Migration to Office 365 Service
Cloud Vantage Services for Office 365
40
A specialized Office 365 support team provides assistance, incident resolution, and proactive services
Ma
na
ge
d
Su
pp
ort
* Service Delivery Management
Technical Problem Resolution
Cloud Help Desk Incident Process Mapping
Administration and Configuration Workshops
Operational Knowledge Management
Change and Configuration Management
Cloud Help Desk Optimization
Operations Strategic Review
Recommended Elements For Victorian Government
Act
ivit
y
Organic
Engagement kickoff
Activate Yammer
Setup Yammer Directory
(DSync)
Yammer Identity
Federation
Create Admin Account
Integrate Yammer/SPO
Network Launch
Rollout
Outline Vision
Map to Value
Define Executive
Sponsorship
Review Five Core
Plans
Begin Working Social
Identify Rollout Team
Set Yammer Configurations
Integrations
Finalize Training Plan
Finalize Coaching Plan
Finalize Communication Plan
Finalize Resistance
Management Plan
Finalize Rewards and
Recognition Plan
Monitor Network
Evaluate Success
Criteria
Ongoing Coaching
10 weeks
Engagement Conclusion
Address
Next Scenarios/Steps
Next
Steps Evaluate/Adapt/Iterate Working Social
Define Vision, Map
Values & Workforce
Yammer
Enablement
3 Weeks 3 Weeks 3 Weeks 1 Week
Executive
Announcement
Social Activation Yammer Enablement (10 weeks)
Proposed Cloud Transformation Key milestones for Departments
CVS Fit
Service
Enablement &
Enhancements
Service On
boarding
Social Activation
Cloud Strategy
& Planning
April May June July August September October
Cloud Service Delivery Executive
Premier Support for Office 365
Dep
loym
en
t Lif
ecy
cle
Su
pp
ort
Cloud Helpdesk
Optimisation