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OVERVIEW OF FINANCIAL INCLUSION AND
SUSTAINABLE FINANCE
01
Financial inclusion means that individuals and businesses
have access to useful and affordable financial products
and services that meet their needs – transactions,
payments, savings, credit and insurance – delivered in a
responsible and sustainable way. (WorldBank)
Sustainable finance refers to any form of
financial service integrating environmental,
social and governance (ESG) criteria into
the business or investment decisions for the
lasting benefit of both clients and society
at large. (WorldBank)
Financial inclusion & Sustainable finance Definition
Manage personal finance
Increase in savings
Payment, money transfer safe
and convenient
Credit access
Be proactive in spending and
investment plans
Corporate finance management
Payment, money transfer safe
and convenient
Access to credit, serving
production and investment
Expanding markets,
universalizing services
Diversify the structure,
customer segment
Diversify services
Risk reduction
Individual Economic organizations Financial Institutions
Increase wealth & stabilize lifeIncrease profits & grow
businesses
Increase profits, reduce risks,
develop sustainably
Role of Financial inclusion & Sustainable finance
(Source: World Bank)
Role of Fintech in Promoting Financial inclusion
Access to financial services through
electronic channels
Supplement financial services on the
digital platform
Reduce costs - both supply and
demand side
Overcoming risks, losses and
theft (in cash transactions)
FINANCIAL
INCLUSION FINTECH
(Source: World Bank)
FINANCIAL INCLUSION STATUS IN VIETNAM02
The level access to financial services by adult
79%83%
86%83%
49%
39%
30%
78%81%
52%
79%
47%
27%25%
CHINA THAILAN MALAYSIA INDIA INDONESIA PHILIPPINES VIETNAM
Adult with account in rural/urban in 2017
All country Rural
(Source: Global Findex Database – World Bank, 2017)
The level of access basic financial services – saving & credit
CountriesSaved at a financial
institution (% age 15+)
Borrowed from a
financial institution (%
age 15+)
China35% 9%
Thailand39% 15%
Myanmar8% 19%
Indonesia22% 17%
India20% 7%
Philippines12% 10%
Vietnam8% 16%
World27% 11%
Adults with savings accounts in Vietnam is 8%, low compared to 27% in the world
16% of adults have access to credit in Vietnam, higher than the world average
Vietnamese have higher credit needs than savings.
(Source: Global Findex Database – World Bank, 2017)
Non-cash Payment
36%
38%
66%
68%
72%
77%
84%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
CHINA
SINGAPORE
THAILAND
MYANMAR
INDONESIA
PHILIPINES
VIETNAM
China Singapore Thailand Myanmar Indonesia Philipines Vietnam
36% 38% 66% 68% 72% 77% 84%
Cash usage in consumer payment remain quite high at 84% in Vietnam. compared to 73% in the ASEAN-6
(Source: Worldpay, Credit Suisse research)
Payment Infrastructure
46
40
30
1716
11
4 3 2,5 2
Singapore Australia UK China Myanmar Thailand India Vietnam Philippines Indonesia
POS terminals per thousand people
(Source: BIS Data, State Bank of Vietnam, Credit Suisse estimates)
Payment
infrastructure (POS /
1000 people) is quite
modest compared to
other countries in the
region
Reason: high
transaction costs,
people still lack
confidence in
electronic payment
are the reasons
Vietnam in Fintech in Financial inclusion & Sustainable finance
Access to financial services unequally; between
population groups and economic organizations
The level access to basic services
lower than countries in Asia
Cash usage in consumer payment remain quite high at
84% in Vietnam. compared to 73% in the ASEAN-6
Payment infrastructure is being grown
High unbank, especially in rural
Role of Fintech in Financial inclusion & Sustainable finance in Vietnam
No. Group Quantity Rate Example
1 Payments 35 29% ViettelPay, MOMO, ZaloPay
2 P2P lending 23 19% Tima, DoctorDong
3 Wealth Management 9 8% MoneyLover
4 Comparision 6 5% Gobear, Thebank
5 Data/Credit Scoring 6 5% Trusting Social
6 SMEs Finance 3 3% Lendbiz
7 Insurtech 4 3% Inso
8 POS 10 8% bePOS
9 Blockchain 17 14% Cash2vn
10 Crowfunding 6 5% Betado
Fintech Vietnam Map 2019
Source: fintechnews.sg
Fintech Vietnam Map 2019
Source: fintechnews.sg
2Fintech is one of the leading signals of success for the 4.0
revolution, bringing comprehensive technology development
especially in the field of information technology.
3Fintech will be an extended arm of banks to reach who have
not traditional bank account or not accessed traditional
services (unbanked).
Role of Fintech in Financial inclusion & Sustainable finance in Vietnam
1Fintech creates new business models that change distribution
channels and traditional financial services: digital banking,
Internet banking, Mobile banking, QR code, Mobile wallets, ...
VIETTELPAY ECOSYSTEM PROMOTING FINANCIAL
INCLUSION & SUSTAINABLE FINANCE03
Overview of VDS
Viettel Digital Services Corporation (VDS) is the 8th member corporation of Viettel Group; has launched in June, 2019
Mission: VDS aims to create a foundation for the digital transformation process, implementing Viettel's development strategy in a new period -the stage of digital society creation.
Vision: VDS will provide finance services to all Vietnamese only with a phone, especially in rural – who have not access to finance services.
Overview of VDS Services:
DIGITAL SERVICES
FINANCE PLATFORM
DIGITAL COMMERCE
KYC
TECHNOLOGY
DIGITAL
BANKING
BIG DATA
CREDIT
SCORING
PAYMENT &
TRANSFER
TECHNOLOGY
SECURITY
TECHNOLOGY
Cover up to 95% Country
User friendly charge policy 200.000 AGENTS
Both Smartphone
and feature phone
Advantage of VDS in promoting Fintech Inclusion
VIETTEL DIGITAL VIETTEL POST VIETTEL SOLUTION
VIETTEL TELECOM VIETTEL GLOBAL VIETTEL NET
Advantage of VDS in promoting Fintech Inclusion
With more than 70 millions Viettel
Subscribers, VDS is building community
about payment, transfer money
Mobile Money will help everyone
access to finance services
Biggest Customer Care Program
Viettel ++
Vietnamese will access to Finance
services everywhere that Viettel
touch VDS in Viettel Ecosystem
Easy and Simple to use
Viettel Cyber Security provide Safety protection
Need EASY SAVE TIME
Advantage of VDS in promoting Fintech Inclusion
Transfer Money
Telco services
Payment
Shopping, travel
Collection services
Others
Diversity ViettelPay Ecosystem
VDS promoting Fintech Inclusion
INFOG
RAPHI
C
VDS contributes to enhancing people's access
to financial services; symbiosis with banks,
financial institutions, startups promoting and
developing together.
VDS provides friendly solutions, platforms and
services to all people.
VDS's solutions provide solution to integrate and
access to traditional banking products and
services; as well as innovative start-up products
in the financial ecosystem
Thank You