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Prepared By: Celia Couture
www.ccconsultingllc.com
978-455-4003
Our Business Coaching Services
Consultant vs. Coach
A consultant completes projects for you based on their own technical expertise.
A coach mentors you in growing your business, so that the incremental cash flow more than pays for a customized business education.
My Role as Your Coach
1. Awareness of the possibilities in your business
2. Education in business building best practices
3. Accountability to achieve peak performance
Here’s what we’ll do…
Here’s what we’ll do…
One Page Strategic Plan
One Page Strategic Plan
Here’s what we’ll do…
Our Coaching Process
BusinessVision
Q190 Day
Plan
Q290 Day
Plan
Q390 Day
Plan
Q490 Day
Plan
WeeklyCoachingAgenda
WeeklyCoachingAgenda
WeeklyCoachingAgenda
WeeklyCoachingAgenda
StrategicPlan
Input from Owner,
Team and Coach
Our Coaching System
Time Apprenticeship Plan Operations &
Training Manual Time Management
Plan Comprehensive Exit
Strategy
Team Employee Acquisition Plan Psychometric Profiling Process KPI Measurement System Lean Manufacturing Program Performance Incentive Plan Strategic Plan Leadership Development Plan Team Meeting Rhythm Organizational Plan Team Building System
Money Current Business Plan Break-even Plan Revenue and Profit
Budget Cash Gap Plan USP & Guarantee Sales Management
System Tactical Marketing Plan
Silver Bullet Score Card
Quick Cash Flow
Cash Gap Plan– Collect outstanding receivables quicker– Incentivize the A/R department to collect monies quicker– Pay your vendors slower– Shorten your terms with customers– Cut inventory– Sell off unproductive assets
Break Even Plan– Review fixed costs and reduce by 10%– Review pricing structure for the opportunity to increase prices
Quick Cash Flow
Tactical Marketing Plan Create Profit Equation Contact database of past customers and prospects with special
offers Stop doing business with C&D customers that take up time and
do not add profit
USP & Guarantee Gather written and video testimonials
Sales Management System Develop scripts for sales team
Quick Time Recovery
Time Management Plan Default Calendar Quick Time Study Covey’s Time Management Matrix Stop doing business with C&D customers that take up time and
do not add profit
Apprenticeship Plan Develop list of tasks to delegate
Quick Time Recovery
Key Performance Indicator Create KPI’s for all employees and report on daily, weekly basis Create company KPI’s and report on daily, weekly basis
Organizational Plan Create results based position contracts so employees focus on
results and heighten productivity Re-work job descriptions so the owner can move work off to the
team
Team Meeting Rhythm Daily meetings so the business owner can focus everyone on
their goals
We’ll Help You Apprentice Your Leaders…Apprenticeship Plan (AP)
1. Plan to identify low-value tasks You don’t like doing
2. Train team members to do them for you
3. Focus on the activities that make you money
We’ll Help You Apprentice Your Leaders…Apprenticeship Plan (AP)
Shareholders DirectorsMembers
CMO,VP of Sales& Marketing
MarketingAdvertising
SalesR&D
COO,VP of
Operations
ManufacturingDistribution
Customer Service
CFO,VP of
Finance
CEO,President
BookkeepingReporting/Forecasting
Human Resources
Delegate Tasks Bottom to Top
Systematize Your Business…Operations and Training Manual (OTM)
We’ll Help You Free Up Your Time…Time Management Plan (TMG)
Covey’s Time Management Matrix
Prepare to Transfer Your business…Comprehensive Exit Strategy (CES)
Business CoachCreate Value
Business Owner
AccountantProtect Value
AttorneyDistribute
Value
Financial Advisor
Compound Value
We’ll Benchmark You Against Your Competitors…Comprehensive Exit Strategy (CES)
Liquidity Ratios Profitability Ratios
We’ll Help You Attract High Quality Talent…Employee Acquisition Plan (EAP)
1. Post ad in local, daily papers, trade/industry publications, high schools, colleges, vocational-tech schools, houses of worship
2. Email/mail/fax ad to customer database, vendors, personal/business colleague database
3. Include recruiting incentive plan in team member paychecks (check with team members re. the “power of the offer” you’re using)
4. Utilize a recruiter, head-hunter, employment, temp agencies5. Networking “every conversation is an interview”6. Publish ad in your company newsletter7. Retrieve web resumes from web sites
www.monster.comwww.experienceworks.orgwww.careerbuilder.com
Cut Your Mis-hire Rate by Job Matching…Psychometric Profiling Process (PPP)
Cut Your Mis-hire Rate by Job Matching…Psychometric Profiling Process (PPP)
Choose and Measure the Right KPI’s…KPI Measurement System (KPI)
• Manufacturer • Units produced per hour• Gross profit per unit sold• Product returns
• Retailer/Wholesaler • Inventory turns• Average transaction value
• Professional Services• Billable hours per
employee/partner• Average hourly rate
Choose the 5-10 Most Critical KPI’s
Identify and Eliminate Waste…Lean Manufacturing Program (LMP)
1. Over-Production
2. Inventory
3. Waiting
4. Defects
5. Motion
6. Transportation
7. Processing
R&DMarketing Sales Purchasing Manufacturing Delivery/
Distribution Collections
Identify and Eliminate “Muda” (Waste)