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Page 1: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel
Page 2: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Oracle CommunicationsOSS Product Portfolio Overview

Page 3: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Page 4: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Business Applications

Infrastructure

Campaign MgmtCampaign Mgmt PLMPLM EBPPEBPP Call Center Call Center MgmtMgmt

Corporate Administration

SelfSelf --CareCare PartnerPartnerMgmtMgmtSalesSales

Financial MgmtFinancial Mgmt Asset MgmtAsset Mgmt Security MgmtSecurity Mgmt Knowledge MgmtKnowledge MgmtHRHR

Carrier Grade Framework (e.g. Application Server, R AC, Times TenCarrier Grade Framework (e.g. Application Server, R AC, Times Ten ))

Middleware (e.g. BPEL)Middleware (e.g. BPEL)

Help DeskHelp Desk

Advanced Advanced CRMCRM

Universal Data Hubs (Customer, Product, Asset)Universal Data Hubs (Customer, Product, Asset)

Business Operations

ServiceServiceDeliveryDeliveryPlatformPlatform

ServiceDeliveryEnterprise

AnalyticsEnterprise Enterprise AnalyticsAnalytics

Operations Analytics

Operations Operations AnalyticsAnalytics

CRM AnalyticsCRM AnalyticsCRM Analytics

ERP AnalyticsERP AnalyticsERP Analytics

Analytics

Oracle Communications Footprint (2009)

Pricing/DiscountsPricing/Discounts Balance MgmtBalance Mgmt

BillingBilling

InvoicingInvoicing

MediationMediation

PaymentsPayments VouchersVouchers

Service ControlService Control

InterconnectInterconnect

SettlementsSettlementsA/R & CollectionsA/R & Collections

RatingRating

Service Fulfillment Billing & Revenue ManagementAssurance

Service Service AssuranceAssurance

Revenue Revenue AssuranceAssurance

Fraud MgmtFraud Mgmt

Order & ServiceOrder & ServiceManagementManagement

Inventory Inventory MgmtMgmt

Service ActivationService Activation

DiscoveryDiscovery

Netw

ork N

etwork

IntelligenceIntelligence

ReconciliationReconciliation

Policy MgmtPolicy Mgmt

ISV PartnersISV PartnersOracleOracleOracle

Page 5: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Oracle Communications Solutions “OSS” Components

Page 6: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Oracle Communications Solutions OSS Component Introduction

• Order Management – Process enabled application for optimized delivery of captured customer and network orders. Performs order transformation, decomposition and orchestration of all order activities with full visibility & status aggregation over entire order lifecycle.

• Inventory – Unified, accurate inventory of subscribers, services, logical & physical resources together with design / assign capabilities for service fulfillment and actionable network analytics for network optimization.

• Activation – Multi-service, multi-vendor service activation of network and IT applications. Stateful configuration and Service-aware configuration management of enterprise Ethernet / IP services.

• Design Studio –Design time environment for rapid assembly, config and deployment of new services

Service Delivery Platform

Order Management

Inventory Mgmt

DesignStudio

Service Activation

Page 7: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Service Delivery Platform

Order Management

Inventory Mgmt

DesignStudio

Service Activation

Oracle Communications Solutions OSS Component Introduction

• Oracle Communications Order & Service Management (OSM)

• Oracle Communications Unified Inventory Management (UIM)

• Oracle Communications Network Intelligence• Oracle Communications Network Integrity

• Oracle Communications ASAP• Oracle Communications IPSA

• Oracle Communications Design Studio

Page 8: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Order Management

InventoryManagement

Front Office – BSS

Back Office – OSS

Network & IT Infrastructure

Oracle Communications SolutionsWhere the “OSS” Components Fit

ServiceActivation

Oracle SDP

OracleERP

Siebel CRM Oracle BRM

External P

artnersService

Fulfillm

ent

Mediation

Page 9: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

• Orchestrate orders across systems and people

• Ensure visibility of order progress at any point during order execution

• Manage in-flight changes to orders automatically

• Support the human aspectAND system automation

• Enable fast time-to-marketdeployments with ability to scale

Order & Service Management

S t ar t

B o o k C P E I n st all

T e st Cir c uit

B o o k CO In st all

R e s er v e I n ve nt o ry

C P E R eq uir e d ?C O In st all

R e q uir e d ?

W ait f or CO I n st all

W ait f or C PE I ns ta ll

A s sig n P ort

A c tiv a te Billin g

W ait f or Re q ue st

D a t e

A c tiv a te

C ir c uit

E n d

Y e s Y e s

S t ar t

B o o k C P E I n st all

T e st Cir c uit

B o o k CO In st all

R e s er v e I n ve nt o ry

C P E R eq uir e d ?C O In st all

R e q uir e d ?

W ait f or CO I n st all

W ait f or C PE I ns ta ll

A s sig n P ort

A c tiv a te Billin g

W ait f or Re q ue st

D a t e

A c tiv a te

C ir c uit

E n d

Y e s Y e s

Capture Decompose Orchestrate Execute

Functional Positioning

Orchestrate between order capture and multiple order execution systems

Order & Service Managementhttp://www.oracle.com/industries/communications/ora cle-communications-order-service-

management.html

Page 10: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Order and Service Management (OSM)Key Product Capabilities

Manage fulfillment actions involving the right systems and people at precisely the right time

Orchestration

Graphical service creation tool for users to view, build, configure, and deploy services

Service Studio

Provide data and analysis on order process and activities

Reporting

Manage in-flight changes to orders automaticallyChange Management

Ensure visibility of order progress at any point through OSM UI and through integration to other systems

Visibility

Decompose sales orders and network orders to processes and tasks

Decomposition

DescriptionKey Capabilities

Page 11: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

OSM Controller

OC4J (Planned), BEA WebLogic Server(Application Server, J2EE Services, LDAP)

OSM Database (Oracle)Enterprise

LDAP

Automation & View Frameworks

SOAPPlugin

XSLTPlugin

CustomPlugin

DBPlugin

OSMView Rules

Order Decomp &Synchronization

ProcessExecution

Scheduling& Assignment

IntelligentChange Mgmt

Order Lifecycle Mgmt

OrderPrioritization

Service Creation

& Business Tools

Custom

DBMS

Activation Inventory

HTTP

CRM

JMS Message Bus

Workgroups& Permissions

MetadataRepository

In Progress

Orders

Historical

Orders

Reporting

Schema

EnterpriseReporting

Security

OSM Component Architecture

OSMWeb Client

XML APIWeb

ServicesAPI

Page 12: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Compare a simple order fulfillment process in

other tools

…including rainy day scenarios

Gain Control of In-flight Order Changes

Sunny day Process Definition

Assign Port

Ship Modem Self-install

Pkg

PortAvailable

PortUnavailable

Verify Order

Activate DSLAM

Success

Completed

Success

Finish

Send Customer

Survey

Completed

Completed

Submit

Verify ADSL Service

Availability

Create ADSL Order

Add Capacity

Rainy day Process Definitions

Rollback Verify Order

Custom Logic to Analyze Order and Determine Compensation Plan-Determine tasks executed to this point-Identify data for this task-Determine changes in data for this task

Rollback Send

Customer Survey

Rollback Activate DSLAM

Rollback Ship Modem

Rollback Assign Port

Rollback Add Capacity

Rollback Verify ADSL Svc Avail.

Custom Logic for Supplemental Order Entry Point-Handle unsolicited order-Match to existing in-flight order-Determine version of supplemental order and handle stacked/pending supps

Check if Port Activated

Rollback Port Activation

Get New Port ID

Activate New Port ID

Get New Port ID Compensation Process

Check BW Chg

Chk Port BW

Is Compati

ble?

Check Bandwidth Compensation Process

Page 13: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Compare for a Simple Fulfillment Order

Before After

• Excessive Process Pollution for Rainy days

• Excessive Custom Code for Order matching, delta analysis and compensation analysis

• Fragile to change, impossible to re-use

• Never sufficient for all scenarios

• Cost Growth for every service and change

• Every service is Slower-to-Market than the last

• Clean processes for any and all Rainy days

• Built-in order matching, delta analysis, net-effect analysis and compensation plan

• Easy to change, Highly re-usable

• OCM works for current and future services

• No Cost Growth for each service or change

• Every new service is Fast-to-Market

Page 14: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Design Studio plugin to Eclipse

Page 15: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Design Studio for OSM – Process Whiteboard

Visual design of fulfillment processes

Floating process design palette

Productivity Pluses…• Design without OSM run-time• Drag and drop• Multi-select• Copy/cut and paste• Undo/redo in process design• Zoom• Auto-layout• Sticky tool mode• Multiple entity editors

In-line task creation or drag and drop

Floating “bird’s eye view” and navigation of process

Magnifier

Page 16: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

DB

External

File

Web Service

OSM Order

Attachment

OSM

Order

Using External Data in Web Client

Other

System

Validations

Presentation

On-line help

Tool tips

Calculations

Language

localization

Order Data

view

Page 17: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

OSM Reporting Module

• OSM Reporting Module add-on provides an interface to runtime data• Supports multiple configurable and filterable

reports output in CSV or XML format• Orders• Order History• Tasks• Pending at Tasks• Processes• Notifications

• Integration with enterprise reporting packages is also possible

Page 18: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Architecture and Process

OSM Server

Orders

OSM Database

Reporting Schema

Views

Stored Procedures

BIPEE

Page 19: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

ERP and Corporate Management

BusinessIntelligence

andAnalytics

Service Delivery Platform

Application Integration Architecture Integration Master Data Management

Order Management

Inventory Mgmt Service Activation

Service Delivery Platform

CustomerRelationshipManagement

Billing and Revenue

Management

InfrastructureFusion Middleware Carrier Grade Framework

Activation Multi-service, multi-vendorservice activation andconfiguration management

SF Market Review – Global

Telecom Software Market

Analysis, Larry Goldman

OSS Observer April 2008

Confirmed Market LeadershipConfirmed Market LeadershipConfirmed Market LeadershipConfirmed Market Leadership

“Oracle is the [activation] market

leader.”

Across…

• Mobile Services

• Consumer Multi-Play

• Enterprise IP Services

� Activating over 500,000 mobile service orders per d ay at a given customer

� Managing some of the largest IP/MPLS networks

Activation

Page 20: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Activation Applications At a Glance

INTEGRATION POINTS

IP Service Activator

Configuration Management

ASAP Policy ServicesAPPLICATIONS

PAIN POINTSADDRESSED

WHAT IT ISFlow-through high scale activation for Consumer services

• High volumes of Service Orders to activate

• High subscriber growth rates -want rapid turn-up

• OSM

Complex Enterprise IP/Ethernet service Activation

• Very complex service configurations

• Tedious and error prone network updates

• OSM, CM, Policy Services

Service-Aware Config Mgmt of IP/Eth network

• Reliable config back-ups

• Relating services to configurations

• Silent service failures on config changes

• OSM, IPSA

Centralized Mgmt of IP infrastructure (DNS, DHCP, Radius)

• Inefficient use of IP address Resources

• Management of multiple DNS and DHCP servers

• OSM, Inventory

Page 21: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Business Applications

Mobile Subscriber Consumer Multi Play Enterprise IP Services

OSM

ASAP

Characteristics:

Volumes: High Medium Low

Complexity: Low Medium High

Services beingConfigured:

Service OnlyLayers 4+

Network and ServiceLayers 1-3 + Layers 4+

Network OnlyLayers 1-3

$$$ / Transaction: Low Medium High

Service Examples:

Pre/Post Paid, Voiceand Data mobile services

DSL, Cable, FTTP, Satellite,Consumer & SME VoIP & Video

L3 MPLS VPNs, QoS,VPLS, Ethernet, etc.

Communication Domains

Policy Services

Policy Services

UIM OSMUIM

IPSA andCM Disco

OSM

Customer Examples:

ASAP Policy Services

Page 22: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Activation CredentialsVendor Support by Domain

NortelSiemensLucent

EricssonAlcatelAGCS

CircuitVoice

NortelSiemens

CiscoSonusAlcatel

SylantroBayPackets

PacketVoice

AlcatelLucentCiscoNortel

Huawei

BroadbandAccess

MicrosoftNagra

IP-TV

AlcatelCiscoLucentNortel

Redback

ATMFrame

CiscoJuniperAlcatel

FoundryHuaweiNortel

Riverstone

IP

EricssonNokiaNortelLucentAlcatel

Motorola

Mobile

Multi-service, multi-vendor cartridges enabled through proactive hardware partnerships and deployments

Page 23: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Activation as part of OSS/BSS

Messaging/EAI

CRM SystemBilling System

PerformanceManagement

FaultManagement

WorkforceManagement

Activation

Activation Controller

High Volume Mass Market

Services(ASAP)

Unique IP-BasedNext Generation

Services(IPSA)

Order and Service Management

Process ControlEngine

View Frame Engine

OSS/JUpstream

Activation API

Upstream XMLOSM API

ExistingActivationSystem(s)

Discovery

AP

I

CartridgePlug-in Framework

Mobile

IPT

V

VoIP

Voice

Cisco

Riverstone

Juniper

XM

L

OSM Control GUIStudio – Service Creation

GUI

Inventory

InventoryA

PI

Discovery

AP

I

Service Inventory

Subscriber Inventory

Physical Inventory

Logical Inventory

Design/Assign/AdminGUI

Service/SubscriberWeb GUI

Page 24: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

ServiceTransformation

SOA basedOSS/J request

SOA basedOSS/J response

ScriptsServiceBundles

ServiceActions

NetworkActions

Order TranslationsTransactionalActivationWorkflow

Activation Control

Activation Control Functionality :� Activation Transaction Management� Scheduling / Due Date Management� Order Prioritization � Supplemental Processing� Cancellation Processing� Related Order Management� Batch Order Management� Fallout Management Order Control

(suspend, edit, abort, retry, resume, etc.)

� Order & Task Timeouts

Activation

Activation Service

Network / Systems

Cartridge Distribution Layer

SC

E

ActivationActivation Control

Order Management & Inventory

Page 25: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

ASAP Design Studio

IDE for rapidly building and deploying services

(subscriber or network build out)

Design, document and deploy Network and Service Activation Cartridges

Design, document and deploy SRT Cartridge for upstream

integration

Cartridge relation graph for showing relationships among Service and Network Cartridges, and run-time environments

Page 26: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

ActivationIPSA Component Overview

Key Value Proposition• Productised intelligence for rapid

deployment with little / no customisation• Both activation & ongoing management of

device configurations

• Policy & role-based management of IP & Carrier Ethernet services

• Stateful, abstracted, intelligent, multi-vendor

• Seamless operation within Activation or as part of Service Fulfillment for multi-domain, multi-vendor service control

• Integrated Configuration Management for lifecycle management of service and device configurations

• Archiving, intelligent restore, compliance management

IP VPNs,QoS Management

Broadband, Voice,

Video, Mobile

Activation

Design andRuntime Tools

Service StudioProvisioning

GUI

Activation Controller

Cartridges

OSS/J Activation API & Service Transformation

High Volume Mass Market

Services

Unique IP-BasedNext Generation

Services

Upstream OSS LayerOrder and Service Management & Inventory

ExistingActivationSystem(s)

Activation Engines

Network

Page 27: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

ActivationIPSA Component Overview

• IP Service Capability • L3 MPLS VPNs (RFC 2547)

• L2 MPLS VPNs

• PWE (Martini)• VPLS

• IP/MPLS QoS

• Dedicated Internet Access• Security – ACLs/Firewalls

• Metro Ethernet VLAN

• MPLS-TE LSP Management

• IPsec VPNs• VRF Lite

• Extensibility via:• Configuration Templates• Generic Policies

Flexible, Highly AutomatedActivation for IP Networks

Flexible, Highly AutomatedActivation for IP Networks

ExpertGUI APIWizards

IP/MPLS/Ethernet Network

Page 28: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Activation – IP Service Activation VPN Configuration Made Easy

• Drag & drop service activation, or wizard-based

• Full support for RFC 2547 MPLS VPNs• Automatic configuration of PE routers

including:• VRF table creation• PE-CE communication (using eBGP,

OSPF, RIP, static routes)

• Device Drivers:• Convert generic service requests into

device / vendor specific commands• Distributed approach drives scalability

• Audit trail in place - no “fire and forget”activation

Page 29: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Unified Inventory Management (UIM)Oracle’s Strategic Next-Generation Inventory Platfo rm

• Combines flexibility and speed to market for mature service providers• Extensible SID-based data model

enables next generation services across and beyond the network

• Dynamically extensible to support business process variations

• Designed to enable pre-built support for multiple communications service domains

• Modern, standards-based IT architecture• Java EE, Web Services,

XML, browser-based GUI, SOA compliant

• Modular structure allows UIM to be used for specific needs alongside legacy systems

UIM is a leading-edge, future-driven software product built on current leading practices from the communications and software industries

Network Intelligence

Policy Services

Discovery & Network Integrity

Unified Inventory Management

ObjectelMetaSolv Solution

Page 30: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Oracle’s Information ModelAlignment Between Oracle CIM and TMF SID

Resources

Inventory Catalog

Common Services

Service

Product

Logical

Common Business Entities

Physical

Unified Inventory Management

Service Service Configuration

Product

Physical Device

Hardware

Logical Device

Network

Network Address

Place

Party

Business Interaction

Inventory Group

Specifications

Role

Characteristics

Rules

Topology

Life Cycle

Pipe / Connectivity

Capacity

Search Entity

Involvement

Product Configuration

Oracle’s Communications Information Model is based directly on the SID. This is the native object model for our Inventory repository.

Page 31: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

UIM Product StructureModular Functionality, Modular Value

MPLS L3 VPN

SONET/SDH

DSL

PDH

Core PlatformArchitectural

framework and common services

UIM Plug-In for Design Studio

Java APIs

Functional Managers

Manage resource life cycles and

relationships between resources, services

and customers

Technology PacksEnable concepts,

terminology & process variants specific to customer-oriented

services, or network-oriented technologies

Metro Ethernet

VoIP IPTVFTTx

WiMax

Included with purchase of any Functional Manager

Available à la carte

Available à la carte, with certain dependencies

TMF SID-basedObject Repository Web Services

SDK

Service Configuration Management

Phone Mobile

CDMA/ 3GPP2

GSM/ 3GPP

Internet Video &Media

Data Networking

L2 VPN

Managed Solutions

HFC

Applications Collaboration

POTS

TDM

Logi

cal D

evic

e

Man

agem

ent

Logi

cal C

onne

ctiv

ity

Man

agem

ent

Net

wor

k D

esig

n an

d M

odel

ing

Pat

h A

naly

sis

Tel

epho

ne N

umbe

r M

anag

emen

t

Logi

cal D

evic

e A

ccou

nt

Man

agem

ent

Uni

vers

al R

esou

rce

Man

agem

ent

Phy

sica

l Dev

ice

Man

agem

ent

Phy

sica

l Con

nect

ivity

M

anag

emen

t

Geo

grap

hic

Add

ress

M

anag

emen

t

Page 32: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

EnterpriseSecurity

DBMS

Design Studiofor UIM

Pages of other browser-based Apps

Web Services

Lifecycle

Persistence and Core Model

Capacity

specifications, rules, and extensions loaded from Technology Packs

Behavioral E

xtensibility

OSM

http

Web GUI

https http JMS

Web Browser

SecurityTopology

CustomizationDesign & Deploy

Java EE Application Server

Structural E

xtensibility

UIM pages

UIM System ArchitectureStructural view

Technology Packs

UIM

Ser

ver

Other apps

Java APIs

Java

InventorySchema

Web Page Integration

Orchestration / Automation

Page 33: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Domain Support in UIMArtifacts Built in Design Studio Give UIM Its “Face ”

To model these inventory components in

UIM …

Representing inventory in a DSL context will need as a base a set of pre-configured specifications for the equipment, devices,

connections etc. that are part of this domain. These would be created in UIM by

importing the Design Studio cartridges bundled as a DSL Technology Pack.

… we first use Design Studio to create the

specifications that are templates for these types of object …

… which are a realization of the

object model of the DSL service

Network Intelligence

Policy Services

Discovery & Network Integrity

Unified Inventory Management

ObjectelMetaSolv Solution

Page 34: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

IP PhoneIP Phone Home withInternet access

Home withInternet access

SoftswitchSoftswitch

Voicemail ServerVoicemail Server

Core IP NetworkCore IP Network

ATAATAHome with

Internet accessHome with

Internet access

POTS Phone

Consumer VoIP Technology Pack Product Description

• Consumer VoIP Service• Subscriber association• Telephone Number

Management• Phone Feature Assignment• User credentials

• VoIP Terminal Modeling• VoIP variant: SIP, H.323• CPE details

• Serial, MAC, IP address, etc.

• Associations to:• Gatekeeper, Proxy,

Session Border Controller

• DHCP, TFTP servers• Business Logic

• Allocation of Telephone number

Domain Consumer VoIP

Business Logic Deep

Business Model Broad

Vendor/Device Independent

Model Perspectives

L2C: Service Fulfillment

Product

Technology Pack Facts

Specifications 85

Characteristics 67

Rules 19

Implemented Ext. Pts. 6

Cartridges 18

Custom Web Services 5

Provides business entities and behaviors commonly required by providers of consumer Phone service using VoIP technology.

Page 35: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

Metro Ethernet Technology PackProduct Description

• Metro-E Services• Ethernet Private Line Services: EP-Line, EP-LAN, EP-Tree• Ethernet Virtual Private Line Services – EVP-Line, EVP-LAN, EVP-Tree

• VLAN Management• VLAN assignment and usage management within a domain

• Ethernet Sites• UNI-N parameter modeling• VLAN assignment and EVC mapping• Logical modeling for CPE device, interfaces

• Business Logic• Model integrity Validation and characteristic validation

CECE

UNIUNI

CECE

UNIUNI

Domain Metro Ethernet

Business Logic Deep

Business Model Broad

Vendor/Device Independent

Model Perspectives

L2C: Service Fulfillment

Product

Technology Pack Facts

Specifications 22+

Characteristics 29

Rules 13+

Implemented Ext. Pts. 4

Cartridges 3

Custom Web Services 0

Provides business entities and behaviors commonly required by providers of data networking services using Metro Ethernet technology as standardized by the Metro Ethernet Forum.

Page 36: OSS Product Portfolio Overview - Oracleopnpublic/documents/webcontent/025665.pdfOSS Component Introduction • Order Management – Process enabled application for ... Huawei Nortel

IP/MPLSIP/MPLS

MPLS L3 VPN Technology Pack Product Description

Comprehensive model for RFC4364 MPLS L3 VPNs• Specific type of a Data Networking Service• Network Based VPN

• IP VPN Service• H&S/Mesh/Hybrid Topologies• Extranets• Managed resources: Router Target and VPN-ID

• IP VPN Termination• Modeling of Dual homed Sites• Logical modeling for CPE device, interfaces

• PE and VRF modeling• Logical modeling for PE device, VRFs, interfaces • Managed resources: Route Distinguisher, IP

addresses• Extensive Routing attributes for:

• eBGP, OSPF, RIP, EIGRP• Static Routing

• VRF attributes• VRF-lite, Interface-less VRFs

• Business Logic• Allocation of RDs, RTs, VPN-IDs

Provides business entities and behaviors commonly required by providers of data networking services service using MPLS Layer 3 Virtual Private Networks

CustomerNetwork

Miami

CustomerNetwork

Miami

CustomerNetwork

LA

CustomerNetwork

LA

CECE

MPLS Core NetworkMPLS Core Network

PE

PE

P

PE

PE

PE

PE

P

P

MPLS Core NetworkMPLS Core Network

PE

PE

P

PE

PE

PE

PE

P

P

CustomerNetworkNew York

CustomerNetworkNew York

CE

Domain MPLS L3 VPN

Business Logic Deep

Business Model Broad

Vendor/Device Independent

Model Perspectives

L2C: Service Fulfillment

Product

Technology Pack Facts

Specifications 37

Characteristics 212

Rules 27

Implemented Ext. Pts. 10

Cartridges 10

Custom Web Services 0

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Layer 2 VPN Technology Pack Product Description

• L2 VPN Services• Virtual Leased Line (aka Pseudo WIre Emulations (PWE))

• Ethernet VLAN, Port-based, Q-in-Q • Virtual Private LAN Services (VPLS)

• H&S/Mesh Topologies• Technology Variants: Lassare (LDP-Based) &Kompella (BGP-based)• Managed resources: Router Target and VPN-ID

• VPN Site• Modeling of Dual homed Sites• Logical modeling for CPE device, interfaces

• PE and VSI modeling• Logical modeling for PE device, VSIs, interfaces • Managed resources: Route Distinguisher,• VSI attributes

• Business Logic• Allocation of RDs, RTs,

Domain L2 VPN

Business Logic Broad

Business Model Broad

Vendor/Device Independent

Model Perspectives

L2C: Service Fulfillment

Product

Technology Pack Facts

Specifications 30

Characteristics 15

Rules 8

Implemented Ext. Pts. 4

Cartridges 7

Custom Web Services 0

Provides business entities and behaviors commonly required by providers of consumer Phone service using VoIP technology.

IP/MPLSIP/MPLS

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Network IntelligenceNew Emerging Market with Strong Growth

Yankee Group: "Five Significant OSS Trends We Expec t to See in 2008"

One of the Five Significant Trends:

“Network capacity planning and trend analysis will also become an area of key focus for OSS vendors. Accurate capacity planning and trending is becoming critical in the context of fulfillment of NGN services.

On-demand, bandwidth-intensive service requires dynamic, real-time allocation of network resources across the end-to-end network infrastructure. Accurate, realistic and proactive network capacity planning and trending capabilities are a key requirement for OSS solutions.

Planning will not only enable correct sizing of the future network but will also help CSPs reduce capacity shortfalls, minimize order fallout and increase efficiency by identifying underutilized network resources.”

Network Intelligence

Policy Services

Discovery & Network Integrity

Unified Inventory Management

ObjectelMetaSolv Solution

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Network IntelligenceObjectives

• Just-in-Time capacity – anticipate necessary network change just ahead of the demand curve

• Balanced asset utilization and routing, have adequate stretch capacity

• Business Intelligence dashboard for improved decision making

• View multiple networks, with multiple inventories, as if one homogenous network (Federated View)

• Model ‘What-if’ scenarios as to future demand and impact on network

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Network Intelligence Business Driven Resource Manage ment

OSS

Network Intelligence

Discover & Reconcile

1

Synch Model2

S&M Forecasts3 Build Plan4 Work Flow5

Network Build 6

BSS

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Other Inventory Systems & OSS data

OSS Connection Layer

BSS Connection Layer

BSS LayerFinancials/ERP, CRM, BRM, Order Orchestration, etc.

PlanManager

Core

Routing Manager

MigrationManager

MonitorManager

OutageManager

(Southbound)

Network Intelligence – Module Interaction

(Northbound)

UIM MSS

OSS LayerInventory, Provisioining, Activation, Performance/Fault Management, etc.

Migration

Plans

Restoration

PlansRouting

Demands

Routing

Solutions

Outage Data Published Plans Dashboard KPIs

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PROBLEM SOLUTION VALUE

Lack of Forecasting Plan Manager • Accuracy tracking forecast system that couples marketing forecasts to engineering data

• Agile adjustment of plan to market conditions

Inaccurate Bid Network Design Costing

Plan Manager • Rapid cost and plan generation for major customer bids

• Clarifies margin and detailed plan improves bid credibility

Un-validated Planning

Plan Manager • Move toward market driven JIT planning

• Budget is built from sales/marketing plan and

continually tracked and adjusted

Lack of governance over service

delivery

Core Manager

Routing Manager

• Keep the network optimal with circuit routing optimization reporting

• Create Service and/or Customer specific Routing profiles to enforce circuit routing policies

Optimization of

existing inefficient network routings

Routing Manager • Do optimal re-routing studies of high bandwidth circuits.

• Improve resilience with shorter routings

Feasibility analysis

for traffic migration

Migration Manager • Calculate the cost of traffic migration

• Produce a rerouting plan to do it

Service Assurance Outage Manager • Report on affected customer services quickly and identify restoration paths.

Principle Network Intelligence Value Propositions

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2. Match Discovered networks and services with Inventory’s view

• Ex 1: Match the discovered NE and each port with objects in Inventory

Network Discovery & Network IntegrityProcess Flow

Inventory Repository

Network Discovery & Integrity

1. Discover networks and services by scanning NEs, EMSs, NMSs

• Ex 1: Poll NE to find all ports and if each port is free or assigned

• Ex 2: Poll optical EMS to find unused ports

Discovery Results Reconciliation GUI

4. View and correct discrepancies with easy-to-use Reconciliation GUI

• Rapidly make corrections

• Reduces manual errors

3. Detect discrepancies (errors), generate reports

• Reports can be used by management to understand and track Inventory’s accuracy

Discrepancy Reports

• Keeps Inventory synchronized with the network & other systems

• Flexible, configurable, extensible & easy-to-use• Supports any type of network, service & data source

Network Intelligence

Policy Services

Discovery & Network Integrity

Unified Inventory Management

ObjectelMetaSolv Solution

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Key Discovery Capabilities

• Discovery from any type of network or data source• Core competency is telecom/data NE, EMS & NMS• Also applicable for any type of data source such as Billing, CRM,

Asset Management, etc.

• Focus on GUI configuration for ease-of-use• Flexible Scheduling of Discovery Scans

• Highly flexible & extensible Cartridge approach• Rapidly add support for discovering new NEs, EMS & NMS• Extensive library of network interface cartridges• Enrich raw data with Enhancement cartridges• CDK enables Oracle PS & SIs to meet customer-specific needs

• Carrier Grade OSS• Provides significantly more then an Enterprise-grade tool or home-

grown systems

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Discovery Scan Configuration

• GUI provides configuration & scheduling of Discovery Scans

• A Discovery Scan includes:• Interface protocol

• Address range• Config items (retries, etc.)

• Schedule

• Discovery Groups simplify operation• Scans can be grouped to

manage geographic regions, device types, departments, etc.

• Entirely user-configurable

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• A Cartridge Chain typically provides:• Collection – interface to NE using the required protocol (SNMP, TL1, etc.)• Modeling – map discovered data into object model• Distribution – in MTOSI XML

• Numerous discovery methods can be supported simultaneously, for example:• SNMP Discovery – automatically discover NEs by polling an IP address range• EMS/NMS – discover the network by querying an NMS

Discovery Cartridge Configuration

SNMPDiscovery

XMLDistribution

EMS/NMSDiscovery

Modeling EP

EMS/NMS

NE Discovery

Integrity

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Discovery Cartridge Configuration

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Key Integrity Capabilities

• Innovative Visualization GUI allows users to see all discrepancies (errors) with simple labelling• Easy navigation

• Corrections can be uploaded automatically to any inventory database via a suitable API

• Discrepancy reports are produced at configurable intervals• Summary and Detailed discrepancy reports are automatically

generated and emailed• Integrity will work with any inventory system which

provides data extraction and insertion capability

Network Intelligence

Policy Services

Discovery & Network Integrity

Unified Inventory Management

ObjectelMetaSolv Solution

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Network Integrity GUI

• Simple Visualisation • The GUI lists all objects with

discrepancies in an easy to navigate tree browser

• Smart Object Comparison• Compares discovered data

with extracted inventory and highlights discrepancies

• Clever Copy and Paste Correction

• The Discovered Live object can be copied and pasted into the Inventory view

• Rapid Reconciliation• Create a Configuration

Change report and/or• Upload changes to Inventory

Live Network Object

Inventory Object

Network Entities Shelf/Slot/Port Circuit Graphical View

Full Drill Down on All Elementsand Error Indicators

Network Intelligence

Policy Services

Discovery & Network Integrity

Unified Inventory Management

ObjectelMetaSolv Solution

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