Oracle Receivables - An Overview_Day 1

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    Oracle Receivables An Overview

    Day 1

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    Agenda

    Order to Cash lifecycle overview

    Overview of Receivables Process

    Setups

    Manage Parties and Customer accounts

    Process Invoice and Auto Invoicing

    Process Receipts and Manual receipts

    Period Close Process

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    Order to Cash lifecycle overview

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    Bank ReconciliationInvoice

    Pick ReleaseBook

    Receipt

    Enter

    Receivables

    Ship Confirm

    Order Management

    AutoInvoice

    Cash Management

    Shipping Execution

    Order to Cash Lifecycle

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    Order to Cash Lifecycle

    Ordering: Entering the order, pricing the order, booking the order,scheduling (which can include checking ATP, placing demand, and reservingon-hand Inventory), running pick release, and shipping the order.

    Collecting: Running AutoInvoice, generating invoices, collection efforts,and receipt of payments.

    Accounting: Receipt information which is available to be used by CashManagement to reconcile the bank statement and transferring accountinginformation to the General Ledger.

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    OrdersCustomer

    Master

    Inventory

    AccountingInvoices

    ItemInformation

    ReceiptsAccounting

    Integration with other applications

    GeneralLedger

    ReceivablesCash

    management

    Shipping

    Pricing

    CRM SuiteCustomerORDER

    MANAGEMENT

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    Orders can be created from a number of different sources. New orders can be created byentering the information or by copying existing orders. It can also be brought from EDI,

    CRM, and other interfaces

    Enter order

    or return online

    Copy an

    order or return

    Import from*CRM or othersystems

    EDI

    Order Import

    *Customer RelationshipManagement includes:

    iService, iStore,

    Teleservice, Telesales,

    Sales Online, iSupport

    Order Management Process

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    Enteredorder line

    Price list oragreement

    Unit priceModifiers

    Pricing Process & Shipping Process

    Pricing Process

    The pricing engine supplies the initial unit price from a price list or customer agreement. Itwill also apply any modifiers for which the order qualifies. Modifiers can either raise or lowerthe initial unit price. They can be set to be applied manually or automatically. They can alsobe set to only be applied after certain events like saving, booking, or shipping.

    Shipping Process

    When the item is ready, it is pick released.

    This creates the move order which can automatically detail where to get the item.

    The items are brought from Inventory to the staging area.

    The pick confirmation process in the system can automatically occur when you run pick

    release.Once the items are loaded on the truck from the staging area you can run the shipconfirm process.

    When you run the ship confirm process the system can decrement Inventory andupdate the sales order.

    The information can then be transferred through AutoInvoice to Receivables forinvoicing the customer.

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    AutoInvoice Process

    Invoice Data Interface Tables Invoices

    Interface ExceptionsCorrected Records

    AutoInvoice Process

    Invoice data can be sourced from a number of locations for example: Order

    Management, Contracts or legacy systems.

    When the data is brought into the Interface Tables, errors are pushed to the InterfaceExceptions Table to be corrected.

    Correct data gets pushed into Receivables as invoices.

    AutoInvoice Exceptions: Errors are sent to the Interface Exceptions Table where theycan be corrected. Once the lines are corrected, AutoInvoice can be rerun and invoicescreated from the corrected lines.

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    Receivables Process

    Imported Invoices &Manually createdInvoices

    Review and

    Correct DataPrint Invoices

    Send InvoicesCollect PaymentsPost Receipts

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    Cash Management Process

    Receive Bank

    Statement

    Perform

    Reconciliation

    Post to

    General LedgerEnter Manual

    Entries

    Review Results

    Load and Verify

    Bank Statement

    The final step of the process is to post entries to the General Ledger. The entriestravel from Cash Management to Receivables and then to the General Ledger.

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    Receivables overview

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    The transactions are created either by importing them or by manually creating them. Thetransactions can then be reviewed and corrected before being completed. Once completed,they are ready to be printed and sent to the customer for payment. However, there is asystem option Allow Changes to Printed Transactions, which will allow the correction ofprinted transactions as well. Then the transactions go through the collection process. Oncecollected, the receipts are enter and applied. The transactions can be transferred to theGeneral Ledger once they are completed. Finally, the receipts can be transferred once theyare completely entered.

    Receivables Overview in Order to Cash Process

    TransactionsReview and

    Correct Data

    Print and Send

    Invoices

    Collect PaymentsEnter ReceiptsTransfer to

    General Ledger

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    Inventory

    GeneralLedger

    CashManagement

    OrderManagement

    ItemInformation

    Receivables

    Receipts

    Orders &Shipment

    Accounting

    Legacy ServiceContractsOrders

    Leasing

    Overview of Receivables Integration

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    Transactions can be copied in Receivables. A standard transaction would follow the path ofbeing reviewed, corrected, completed, printed, and sent to the customer. A receipt would be

    entered against the transaction. The accounting information would be transferred to theGeneral Ledger after the transaction was completed.

    Overview of the Transaction Process

    Enter receipt

    Standard Transaction

    Copy

    Invalidtransaction

    Complete, print and send to customer Void

    Interface toGeneral Ledger

    Review and make corrections

    Delete

    Validtransaction

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    Invoice RulesInvoice Copies

    Original Invoice

    AccountingRules

    Invoice with Rules

    Installments

    Overview of Other Invoice OperationsYou can use an invoice to make copies. This process can be applied for invoices which willbe the same over a period of time.

    Invoices can be created with or without rules. Invoices with rules can be imported ormanually created. The accounting rule indicates when revenue recognition should takeplace. The invoicing rule indicates whether to bill in advance (the first period) or to bill inarrears (the last period).

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    Adjustmententry

    Approval limit$500

    Validationprocess

    Approvedor Pending

    Overview of Adjustments

    Adjustments are entered into the system and proceed through a validation process beforebeing approved. Adjustments can increase or decrease the remaining balance. Each user

    can have a different approval limit. If the adjustment is within the approval limit it isautomatically approved. If it exceeds the approval limit it is placed in a pending statusuntil approved by a user with the appropriate approval limit.

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    Overview of Credit Memos

    Credit Transactions

    Enter

    Update

    Review

    Credit memos

    Invoices Debit memos Commitments

    You use the Credit Transactions window to enter, update, and review credit memosagainst specific invoices, debit memos, or commitments.

    You create credit memos to reduce the balance due for a transaction. When you credita transaction, Receivables creates the appropriate accounting entries and reverses anysales credit assigned to your salespeople.

    Receivables lets you credit an entire invoice or specific invoice lines.

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    Enter Receipts andRemittances Apply to invoice orcustomer account Update customerbalance

    ReconcileTransfer to GeneralLedger

    Reverse or Reapply

    Overview of Receipts and RemittancesReceipts can be entered in one of three ways:

    Manual: Which includes cash and miscellaneous receipts.

    QuickCash: Which includes cash and AutoLockbox.Automatic: Which includes credit cards, bills of exchange, direct debits, and ACH bankaccount transfers.

    Remittances are a group of receipts remitted to the same bank and bank account, similar tobank deposit tickets.

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    Identify past dueitems Contact customer Record activity

    Resolvedisputeditems

    Applyadjustments

    Recordbad debt

    Recordreceipts

    Overview of Collections

    Identify past due items by reviewing information online and printing collections reports.

    Contact the customer by sending statements, dunning letters or by a telephone call.Record the customer contact activity and resolve any disputed items. Apply adjustmentsand record bad debt

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    Setups

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    Before you can use customer invoices, the following must be set up:

    Customers: Define Customers including Bill To and Ship To address for transactionprocessing.

    Receivables Transaction Types: Assign to transactions. Transaction types adddefault information to the transactions..

    AutoAccounting: Specifies the General Ledger accounts of transactions that you

    enter manually or import using AutoInvoice.

    Payment Terms: Determine the payment schedule and cash discount information forcustomer invoices, debit memos, and commitments.

    Transaction Sources: Assign to transactions to control transaction and batchnumbering and provide default information.

    Remit-to addresses: Informs customers where to send payments.

    System and Profile Options: Provides default values for some Receivablesoperations, such as how Receivables processes data and controls the actions userscan perform.

    Required Setup Steps for Transactions

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    Receivables, Vision Operations (USA) (N) > Setup > Transactions > Transaction Types

    You must set up transaction types before you can enter invoices.

    Transaction Type determines:

    If the transaction can be posted to the General Ledger (GL).

    If the transaction is an open receivable.

    If tax must be calculated, or freight can be entered.

    The default credit memo type for an invoice.The default invoice type, payment terms, etc.

    Creation Sign: The creation sign of each transaction type is also controlled with asetup here.

    Transaction classes: Transaction types are dependent on seeded Transaction classes,

    which are seven Invoice, DM, CM , Deposit, Guarantee, Chargeback, Bills Receivable.

    Note

    For guarantees and deposits, the creation sign must be Positive.

    Transaction Type is setup at OU level.

    Receivables Transaction Types

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    AutoAccounting

    Receivables, Vision Operations (USA) > Setup > Transactions > AutoAccounting

    Oracle Receivables provides flexible setup for transaction accounting by using AutoAccounting

    and determines the General Ledger (GL) accounts for invoices by determining a value for eachsegment of the accounting flexfield.

    Invoice

    Salesperson = Joe AdamsTransaction Type = Invoice

    1. Wrist Pad 2 @ 1,000

    Revenue Account = 01-100-4505-201

    Account Type = Revenue

    Segment Constant Value Table NameCO 01CC SalesrepsAccount Trans. TypesProduct Standard Line

    Salesperson = Joe AdamsRevenue Account = 02-100-4000-000

    Transaction Type = InvoiceRevenue Account = 02-000-4505-100

    Standard Line = Wrist PadRevenue Account = 02-000-4101-201

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    Auto Accounting

    Auto Accounting: This screen displays the Auto Accounting Segments

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    Receivables, Vision Operations (USA) > Setup > Transactions > Payment Terms

    Define standard payment terms to determine payment schedules and percentages ofdiscounts allowed.

    The formula used to determine the amount due is:

    Amount Due = Relative Amount/Base Amount x Invoice Amount.

    For example: Relative Amount = 60%/Base Amount = 100% would be 60% ofInvoice amount.

    Select the Credit Check check box to trigger Order Management credit check.

    Enter the number of days before the due date that the invoice should be printed.

    Allow discounts on partial payments by selecting the Allow Discount on Partial

    Payments checkbox.

    Specify how to allocate tax and freight on invoices with split terms: in the firstinstallment, or prorated across all installments.

    Select the Last Day of Month check box or a specific day to send consolidatedinvoices.

    Payment Terms

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    Payment Terms

    Payment Terms: This screen displays the Payment Terms extended to customers. Thesepayment terms are used on invoices

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    Transaction Sources

    Control

    Invoice Batch Defaults

    10001

    10002

    10003

    Numbering

    Transaction sources are used to control transaction batching, numbering, and specify defaulttransaction types.

    Select validation options for imported transactions.Assign batch sources to invoices, debit memos, commitments, credit memos, and on-account credits.

    When setting up the Credit Memo Workflow, assign a Manual source.

    Select the Copy Document Number to Transaction Number check box to use the samevalue for both the document number and the transaction number for transactionsassigned to this source. You must check the box if using Gapless document sequences.

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    Transaction Sources

    Transaction Source: This screen displays the Transaction Sources

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    Receivables, Vision Operations (USA) > Setup > System > System Options

    Header Level Rounding: Assigning a special account for rounding differences whenconverting foreign currency transactions to your functional currency. The Header LevelRounding is enabled on the Accounting tab. Caution: It cannot be disabled once the boxhas been selected and Header Level Rounding adds an additional line to everytransaction regardless of the currency.

    Automatic Journal Import: Automatically import the batches you transfer by checkingthis box on the Accounting tab. The value becomes the default value on the Run GL

    journal Import field in the Run General Ledger Interface window.

    Allow Change to Printed Transactions: Allow updates to printed transactions bychecking this box on the Trans and Customer tab.

    Allow Transaction Deletion: Allow transaction to be deleted from Receivable after ithas been saved by checking this box on the Trans and Customer tab. Caution: Do not

    enable this option if using gapless numbering of transactions.

    System Options Relating to Transactions

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    System Options

    System Options: This screen is used to define System Options

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    System Options

    System Options: This screen is used to define System Options

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    Overview of Receipt Setup

    Set up receipts in the following order:

    Bankaccounts

    Remittancebank

    Setup options: AutoCash Rule Sets Application Rule Sets

    Receiptclass andpaymentmethods

    Receiptsource

    Receivablesactivities

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    You determine how Oracle Receivable accounts for various Receivables Activities byspecifying accounting rules.

    Adjustment: You use activities of this type in the Adjustments window. You mustcreate at least one activity of this type.

    Bank Error: You use activities of this type in the Receipts window when enteringMiscellaneous transactions. You can use this type of activity to help reconcile bankstatements using Oracle Cash Management.

    Earned Discount: You use activities of this type in the Adjustments and theRemittance Banks windows. Use this type of activity to adjust a transaction if paymentis received within the discount period (determined by the transaction's payment term).

    Finance Charge: You use activities of this type in the Customers and System Optionswindow. You must define a finance charge activity if you include finance charges onyour statements or dunning letters. You can only define one activity of this type.

    Miscellaneous Cash: You use activities of this type in the Receipts window whenentering Miscellaneous transactions. You must create at least one activity of this type.

    Unearned Discount: You use activities of this type in the Adjustments and theRemittance Banks windows. Use this type of activity to adjust a transaction if paymentis received after the discount period (determined by the transaction's payment terms).

    Types of Receivables Activities

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    1. Select Type of Activity

    2. GL Activity Source Options:

    1. Activity GL Account: Uses the General Ledger (GL) Account on theReceivables Activity Screen.

    2. Revenue on Invoice: Uses the GL Account on the Invoice.

    3. Tax Code on Invoice: Uses the GL Account on the Tax Accounting window ofthe Tax Code form.

    4. Distribution Set: Uses a predefined set of GL Accounts for miscellaneous cashtype activities only.

    Receivables Activity Setup

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    The relationship between receipt class, payment, and bank account enables defaultaccounting. When a receipt is entered, a payment method and bank account are specified.

    Then Oracle Receivables processes the receipt according to the receipt class that thepayment method is associated with, and the accounting for the receipt is derived from thebank account of the payment method

    Receipt class

    Payment method

    Bank accountGL account

    Payment method

    Bank accountGL account

    Receipt Class, Payment Method & Bank Account Relationship

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    Before receipts can be recorded, banks must be defined.

    Enter bank information, such as address, contact person, institution type, andtransmission and printing programs.

    Define customer and supplier banks as well as internal banks.

    Share banks with Oracle Payables, which uses these banks for remittance of payments.

    Reconcile payments and receipts through Oracle Cash Management, which shares thesame bank information.

    Defining Banks

    Receivables, Vision Operations (USA)v > Setup > Receipts > Banks

    Banks can have one or more bank accounts for each physical bank.

    Enter a separate bank account for each currency used at a given bank branch.

    Select the Multiple Currency Receipts check box in the Receivables Options

    tabbed region to allow deposits in currencies other than the currency of the bank

    account.

    The Multiple Currency Receipts check box can be selected only if the bank

    account is in the functional currency.

    Enter a cash account to debit for receipts that are remitted to each bank account.

    Enter information about the contact person for each remittance bank account.

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    Bank Account and Branch definition

    Banks: This screen displays the listing of Banks, country wise

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    Bank Account and Branch Creation

    Banks: This screen displays the creation of new Banks and related branches.

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    Defining Receipt Classes

    Receivables > Setup > Receipts > Receipt Classes

    Receipt classes determine how Oracle Receivables processes receipts, by specifying:

    Entry MethodManual: Standard, quick, and lockbox receipts

    Automatic: Automatic and credit card receipts

    Remittance Method

    No Remittance: Receipts that are not remitted.

    Standard: Regular remittance.

    Standard and Factoring: Both types in a batch.

    Note: Cash receipts that will be reconciled in Oracle Cash Management must beremitted.

    Clearance Method

    Direct: Clears receipt status as soon as the receipt is entered.

    By Automatic Clearing: Runs a program to clear receipts.

    By Matching: Clears receipts by reconciling them in Oracle Cash Management.

    Note: Clearing happens when the receipt has cleared from the bank. This usuallyindicates the funds are available, which is important for cash flow.

    Payment method

    You can define one or many payment methods to use for a receipt class.

    Payment methods determine the automatic receipt attributes.

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    Receipt Classes

    Receipt Classes: This screen is used to define receipt classes

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    Collectors

    Collectors Collectors are defined in Receivable module and are attached to Customer /

    Customer site.

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    Collections Aging Buckets

    Use the Receivables Aging reports to review information about outstanding receivables

    as of a specific date about your customer's current and past due invoices, debit memos, andchargebacks. Receivables also gives you the option to age or summarize on-account credits,

    unidentified payments, and on-account and unapplied cash amounts.

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    System Administrator > Profile > System

    Profile Options control many functions in Receivables. Some examples are:

    AR: Allow Over application in Lockbox: Controls how AutoLockbox handles receiptswhen the payment amount is greater than the balance due of a transaction.

    AR: CashAllow Actions: Determines whether you can create adjustments andchargeback's when applying receipts in the Applications window.

    AR: CashDefault Amount Applied: Determines the default value of the AmountApplied field in the Receipts, Applications, and QuickCash windows when you enter anapplication.

    AR: Create Bank Charges: Determines whether users can create bank charges whenentering receipts in Receivables.

    AR: Include Receipts at Risk in Customer Balance: Controls whether Receivablesdisplays items at risk and includes them calculating account balances in the AccountDetails, Account Overview, and Customer Account windows.

    AR: Invoices with Unconfirmed Receipts: Select whether to adjust or creditinvoices selected for automatic receipt.

    Profile Options

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    System Profiles

    System Profiles: This screen is used to define system profiles

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    Summary - Day 1

    Today we have covered the following topics:

    Overview of Order to Cash Cycle.

    Overview of Receivables Process

    Note: Appendix includes some screenshots of Order to Cash flow as well.

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    End of Day 1

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    Appendix - Screenshots

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    Order Entry

    Order Entry Screen: This screen is for creating Sales Orders. Underlying Table isOE_ORDER_HEADERS_ALL

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    Line Level & Other Information

    Order Entry Screen: The Line Items Tab is used to enter details of Items ordered.

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    Book Order

    Book Order:

    TheFLOW_STATU

    S_CODEColumn of

    OE_ORDER_LINES_ALL

    changes fromEntered to

    Booked.

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    Pick Release

    Pick Release Screen: This screen is used to Pick & Release the orders which are Booked.

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    Shipping Transactions Form

    Pick & Ship Screen: This screen is used to Ship the orders after Pick Release.

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    Price List

    Price List: Price List screen shows the Prices attached with an Item. Same item may havedifferent prices at different time eg: seasonal Items like AC, Woolen Sweaters

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    Modifiers

    Modifiers: The modifier provides price adjustments such as discounts, price breaks,surcharges, coupons, item and term substitutions, and other item discounts.

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    Concurrent Program

    Concurrent Program: The Pick Selection List Generation program is kicked off as abackground process.

    O h C P

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    Other Concurrent Programs

    Concurrent Program: Other Concurrent Programs are also kicked off as a backgroundprocess as indicated above.

    D li T b

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    Delivery Tab

    Shipping Transactions Screen: Delivery Tab shows deliveries that are created as part ofShipping Process.

    Shi C fi

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    Ship Confirm

    SO Screen: Flow_Status_Code changes to Shipped in Lines table as visible on Lines Tab.

    C t I i

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    Create Invoice

    Run workflow background Process.

    Navigation: Order Management >view >Requests

    Workflow Background Process inserts the records RA_INTERFACE_LINES_ALL with

    INTERFACE_LINE_CONTEXT = ORDER ENTRY

    INTERFACE_LINE_ATTRIBUTE1 = Order_number

    INTERFACE_LINE_ATTRIBUTE3 = Delivery_id

    and spawns Auto invoice Master Program and Auto invoice import program which createsInvoice for that particular Order.

    A t I i I t

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    Auto Invoice Import

    Auto Invoice: Auto Invoice, a seeded concurrent program creates invoices against orders.

    I i

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    Invoice

    The Invoice created can be seen using the Receivables responsibility.

    Navigation: Receivables Super User> Transactions> Transactions

    Query with the Order Number as Reference.

    Underlying tables:

    RA_CUSTOMER_TRX_ALL will have the Invoice header information.

    The column INTERFACE_HEADER_ATTRIBUTE1 will have the Order Number.

    RA_CUSTOMER_TRX_LINES_ALL will have the Invoice lines information.

    The column INTERFACE_LINE_ATTRIBUTE1 will have the Order Number.

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    Invoice

    Invoice: This screen shows the invoice created against SO. The reference filed indicates the

    SO Number .

    I i i & A ti R l

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    Invoicing & Accounting Rules

    Invoicing and Accounting Rules: This screen is used to define the accounting rules forinvoices.

    Transaction Types

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    Transaction Types

    Transaction Types: This screen is used to define valid Transaction Types.

    Profile Values

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    Profile Values

    Profile Values: This screen displays the values set for various profile options

    GL Accounts

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    GL Accounts

    GL Accounts: This screen is used to define General Ledger Accounts

    Tax Accounts

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    Tax Accounts

    Tax Accounts: This screen is used to define Tax Accounts state wise