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The Top 10 Things I Wish I Had Known Before RFID
(Or, How to Stay Sane Dealing with Summer Volunteers)
Megan BowersLibrary AssociateReaders’ ServicesHigh Point Public [email protected]
Started in May. Finished in October Training
◦ Staff Train the Trainer
◦ Volunteers Collection Size
◦ Print = roughly 66,000◦ Non-Print = roughly 28,000
A Close Call – completed minutes before going live◦ Red Tags (7 7.5 Gallon tubs)
How Long the Process Really Is…1
Creating an easy to use tag dispenser Not everything will scan right
away when checking in/out◦ Scanned but not desensitized
Used ‘dot system’: tagged/untagged Lingo
◦ Tagged◦ Written◦ Mobile Station◦ Sting Rays◦ Square Tags
You’ll Have to Get Creative2
Our antennas have a range of about 6 inches The size of the books determines how many
can be checked out at once Only 3 DVDs at a time, 4 at most
◦ Troublemaker: DVDs with multiple discs (TV shows)
How Many Items You Can Scan at Once3
Training◦ Roughly 50 volunteers this summer◦ Group training -> Individual brush-up
Volunteer Assignments◦ Assignment sheet specifying
which volunteer worked on which section
Assignments based on ability level
Some Volunteers Just Won’t Get it…4
Double-Sided DVDs◦ Roughly 80-100 DVDs were removed
Books with Metallic Covers◦ Multiple books from Fiction and Nonfiction were
removed Magazines
◦ Still checking out by barcode Children’s Board Books
◦ Still checking out by barcode
There Are Some Collections RFID Just Won’t Work With5
Figuring out the right number of items able to be stacked on an antenna at one time.
Determining if RFID would work with more than 1 disc in a case
Getting used to the different circulation settings
How Important Test Runs Are for Staff6
Even more training…◦ Have staff and volunteers available to help train
patrons with the self-check machine Signs and Handouts Patrons LOVE incentives – even simple
ones◦ Card Holders◦ Pens
Easy access to their account◦ Renewals◦ Items out◦ Holds
Patrons Either Love It or Hate It… And They’ll Let You Know7
Not every item will have been tagged and written correctly – or at all
Already replaced an antenna Square tags won’t stick to some surfaces
How Many ‘After the Fact’ Problems there Will Be8
Missing / Incomplete Items◦ DVDs returned without the disc
DVDs found on the shelf with a missing disc Check-in problems
◦ Returned in the wrong case◦ Customers claiming discs were
missing at check-out
You’ll Have to Come Up with New Systems for…9
Removing Sting Rays from DVDs
Putting DVDs in books to hide them
Ripping back covers (with the square tag) off of paperbacks
Patrons Will Find a Way to Work Around the System10
Questions?