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OpenVPN Computer Setup – Windows The following procedure will walk you through setting up the OpenVPN client on your Windows computer, and connect you to the VPN.
1) In a web browser, go to https://openvpn.risebroadband.com:10443/
2) Log in with your AD username and password (same as your windows login if you are on the domain, or your sugar or fastsearch username and password). You must change the “connect” drop-‐down to “login” before clicking on the “Go” button.
3) Click on the “OpenVPN Connect For Windows” link to download the client.
4) Save the file to your downloads directory.
5) Click on the “Yourself (user-‐locked profile)” link to download your profile.
6) Save the file to your downloads directory.
7) In your “downloads” directory, you should have the client and profile files. You will want to double-‐click on the “openvpn-‐connect” client install file.
8) Windows will ask you if you want to run the file. Click on the “Run” button
9) User account control will as for verification that it is OK to run the file. Click on the “Yes” button.
10) After the program installs, find the “OpenVPN Connect” client, likely on your desktop or in the “Program Files” menu. Double click to execute the VPN client.
11) In the task bar, find the OpenVPN Client icon. This will likely be in your hidden icons, and you will need to click on the “up arrow” icon to see the hidden icons.
12) Click on the OpenVPN Client icon, and then the “Import” menu, and finally the “From local file” menu item.
13) Select the “client.ovpn” file from your “Downloads” directory, and then “Open” button.
14) You will see a message pop up from the bottom of the screen letting you know the profile has been loaded.
Connecting to OpenVPN
15) Click on the “OpenVPN Client” icon again, and this time go to the profile name (openvpn.risebroadband.con) menu, and select the “Connect as” menu option.
16) You may receive a warning about using the unverified profile. This should only happen once. You will want to click on the “Yes” button to accept.
17) Make sure your AD username and password is entered into the correct fields, and click on the “Connect” button.
18) After a brief period, where the VPN connects, your icon will have a green check mark on it. This indicates that you are connected to the OpenVPN server, and routing traffic through the VPN.
Optional Settings – Icon visibility
1) In the task bar, find the OpenVPN Client icon. This will likely be in your hidden icons, and you will need to click on the “up arrow” icon to see the hidden icons. Click on the “Customize…” option in the window.
2) Find the “opvntray.exe” icon setting, and change the behavior to “Show icon and notification”. This will make the icon visible in the system tray all the time, and may make it easier to connect to the VPN.