Open Text ECM Suite - Architecture

Tom JenkinsExecutive Chairman and Chief Strategy Officer

Open Text Corporation

Product StrategyContent World, November 2008


Kirk Roberts

President, Integrated ECM Group

Disclaimer

Certain statements in this presentation constitute forward-looking statements or forward-looking information within the meaning of

applicable securities laws (forward-looking statements). Such forward-looking statements involve known and unknown risks,

uncertainties and other factors that may cause the actual results, performance or achievements of Open Text, or developments in Open

Texts business or in its industry, to differ materially from the anticipated results, performance, achievements or developments expressed

or implied by such forward-looking statements. Forward-looking statements include all disclosure regarding possible events, conditions or

results of operations that is based on assumptions about future economic conditions and courses of action. Forward-looking statements

may also include any statement relating to future events, conditions or circumstances. Open Text cautions you not to place undue

reliance upon any such forward-looking statements, which speak only as of the date they are made. Forward-looking statements relate to,

among other things, changes in the ECM market; the market focus of Open Text, Open Texts revenue mix and margin targets; Open

Texts operations priorities; and Open Texts strategy for its products and solutions. The risks and uncertainties that may affect forward-

looking statements include, among others, the completion and integration of acquisitions, the possibility of technical, logistical or planning

issues in connection with deployments, the continuous commitment of Open Text's customers, demand for Open Text 's products and

other risks detailed from time to time in Open Text's filings with the Securities and Exchange Commission and Canadian provincial

securities regulators, including Open Text's Annual Report on Form 10-K for the year ended June 30, 2008 and Quarterly Report on Form

10-Q for the quarter ended September 30, 2008. Forward-looking statements are based on managements current plans, estimates,

projections, beliefs and opinions, and the Company does not undertake any obligation to update forward-looking statements should

assumptions related to these plans, estimates, projections, beliefs and opinions change.

Our Commitment to You

Slide 3

To deliver on our promises

To continue to innovate

To provide the technology that you need

Copyright 2008 Open Text Corporation. All rights reserved.

Slide 4

Open Text Content ServicesOpen Text Content Services

EnterpriseLibrary Services

EnterpriseConnect

EnterpriseProcess Services

Social Networks

Wiki

Podcasts

BlogsFolksonomies

Communities

Videocasting

RSSSocial Bookmarking

Aggregators

Widgets

AJAX

IM

Innovation

Slide 6


" The best way to predict the future

is to invent it.

- Alan Kay

Relationship Engine


Slide 7

Tom JenkinsExecutive Chairman and Chief Strategy Officer


DemonstrationContent World, November 2008


Rob Renna

Principal Solutions Consultant


Slide 9

Relationship EnginePowering the Social Workplace

Social Software Communities and Collaboration


Slide 16

Core Content Enables Web 2.0

Social Networks Wiki

Podcasts

Blogs Folksonomies

CommunitiesVideocastingRSS

Social Bookmarking

Aggregators

Widgets

Empower People, User generated Content

extends Core ContentAJAX

IM

Core Content

Corporate Memory

And Then Move to SoftwareHome

And Then Move to SoftwareHome

Sales

Forecast

RoadmapDemos Content

World

Rob Renna

Market

Intel

User Profiles and Blogs Easy to Participate!

The Feed Keeping in Touch with Latest UpdatesHome

Hi-Fidelity Mobile Access to People and Content

Business Applications On Mobile Devices


Slide 23

Business Applications for Mobile Devices

Enterprise

Enterprise

Library Services

Enterprise

Process Services

Content Analytics

Oracle / Peoplesoft


EnterpriseProcessServices


Innovation

Slide 27


" The best way to predict the future

is to invent it.

- Alan Kay

Introducing

Open Text ECM Suite

Slide 28

Orchestrate People, Processes and Content


Slide 29

Open Text Content ServicesOpen Text Content Services

EnterpriseLibrary Services

EnterpriseConnect

EnterpriseProcess Services

How do we add value?


Slide 30Slide 30

How do we add value?


Slide 31Slide 31

Agility

Control

Open Text ECM Suite - Architecture


Slide 32


Slide 32

Control

Agility

Content


Enterprise Library Services

Content

Process Services


Control

Agility



Enterprise Enterprise Library Services

Content

Process Services


Content

Process Services

CONTENT

Enterprise Records

Management

Integrated Content Archiving

Metadata Management

Search and discovery

Cloud storage support

CONTENT

Enterprise Records

Management

Integrated Content Archiving

Metadata Management

Search and discovery

Cloud storage support



Enterprise Enterprise Library Services

Content

Process Services


Content

Process Services

EXPERIENCE

Pervasive access and

interaction with content

Enterprise Views and

role based folders

Rich web experience

EXPERIENCE

Pervasive access and

interaction with content

Enterprise Views and

role based folders

Rich web experience




Content

Process Services


Content

Process Services

PEOPLE

Real-Time collaboration

& screen sharing

Presence and IM to

engage faster

Communities of practice

Expertise location

PEOPLE

Real-Time collaboration

& screen sharing

Presence and IM to

engage faster

Communities of practice

Expertise location




Content

Process Services


Content

Process Services

PROCESS

Process flows across the organization

Extend local workflow capabilities

Document capture

and forms processing

PROCESS

Process flows across the organization

Extend local workflow capabilities

Document capture

and forms processing

Document

Management

Document

ManagementEmailManagement

EmailManagement

ContentReporting

ContentReporting

Business ProcessManagement


Captureand Delivery

Captureand Delivery Archiving

Archiving

Records Management

Records Management

Web ContentManagement


Collaboration & CommunityManagement


Digital AssetManagement


Open Text ECM Suite

Slide 38


Content


Process

Services

Siloed ApplicationsB

en

efits

No Integration Monolithic

Monolithic ArchitectureB

en

efits

MonolithicNo Integration

Open Text ECM Suite - Differentiator

Advantages: Rapid ROI Interoperability Flexibility Deployment Footprint Release cycles

Be

ne

fits

No Integration Monolithic

What Makes It a Suite?

Slide 42

Copyright 2008 Open Text Corporation. All rights reserved.Copyright 2008 Open Text Corporation. All rights reserved.

Slide 42


Slide 42

Comprehensive set of ECM capabilities

Access to all content from any content application

Services orientated architecture

Consistent experience

Internationalization and localization

Consistent release practices

Common tools and administration

Open Text ECM Suite - Master Installer


Slide 43

Administration Client for the Suite


Slide 44

Capture and Delivery

Slide 45


Market leading fax and electronic document delivery (RightFax)

Industry leading content recognition and classification (OCR & ICR)

Extends imaging and business process management (BPM)

Captureand Delivery

New to Open Text - eMotion and Spicer

Slide 46


ExperienceServices

DigitalAsset Management

Business Applications

ContractsManagement

ContractsManagement

AccountsPayable

AccountsPayable

ContentMigration

ContentMigration

eDiscoveryeDiscovery

CaseManagement

CaseManagement

MarketingAssetManagement


Open Text ECM Suite


Slide 47

DocumentManagement

DocumentManagement

EmailManagement

EmailManagement

ContentReporting

ContentReporting



Capture

and Delivery

Capture

and DeliveryArchivingArchiving

Records Management

Records Management








Open Text ECM Suite Accounts Payable

Slide 48



ContractsManagement

ContractsManagement

AccountsPayable

AccountsPayable

ContentMigration

ContentMigration


CaseManagement

CaseManagement



Document

Management

Document

ManagementEmailManagement

EmailManagement

ContentReporting

ContentReporting

Records Management

Records Management







DocumentManagement

DocumentManagement

EmailManagement

EmailManagement

ContentReporting

ContentReporting



Capture

and Delivery

Capture

and Delivery

Records Management

Records Management







Archiving


ContractsManagement

ContractsManagement

AccountsPayable

AccountsPayable

ContentMigration

ContentMigration


CaseManagement

CaseManagement



Open Text ECM Suite Marketing Asset Mgmt

Slide 49




Marketing

Asset Management

for Oracle Fusion MiddlewareFusion Middleware

AccountsPayable

for Oracle

AccountsPayable

for Oracle

eDocumentDelivery

eDocumentDelivery

IndustrySolutions

IndustrySolutions

EnterpriseReport

Management

EnterpriseReport

Management

BusinessSolutions

BusinessSolutions

Applications for

Open Text ECM Suite

Slide 50


Open Text ECM Suite

Slide 51


for MicrosoftNative SharePoint AppsNative SharePoint Apps

CaseManagementFramework

CaseManagementFramework

RegulatedDocuments

RegulatedDocuments

StorageServices forSharePoint

StorageServices forSharePoint

CLM Servicesfor SharePoint

CLM Servicesfor SharePoint

LegalInformationManagement

LegalInformationManagement

Applications for

for SAPPowered by NetWeaverPowered by NetWeaver

Open Text ECM Suite

Slide 52


Extended

ECM for SAP

Extended

ECM for SAP

CustomerInformationManagement

CustomerInformationManagement

Vendor

InvoiceManagement

Vendor

InvoiceManagement

EmployeeInformationManagement

EmployeeInformationManagement

SupplierInformationManagement

SupplierInformationManagement

Archiving andDocument Access for SAP

Archiving andDocument Access for SAP

EnterpriseReportManagement

EnterpriseReportManagement

Applications for

Industry Applications


Slide 53

Open Text ECM Suite


Slide 54

for EnergyApplications for Energy

ChangeManagement

ChangeManagement

Well FileManagement

Well FileManagement

TransmittalsManagement

TransmittalsManagement

RefineryOperations

RefineryOperations

GISIntegration

GISIntegration

Rate CaseManagement

Rate CaseManagement

for Government

Open Text ECM Suite


Slide 55

Applications for Government

InvestigativeCaseManagement

InvestigativeCaseManagement

CorrespondenceManagement

CorrespondenceManagement

ElectronicSocial CareRecords

ElectronicSocial CareRecords

SuspenseTracking

SuspenseTracking

Whatever your perspective..

Slide 56

Whatever your perspective..

Product Update


Slide 58

Extended

ECM for SAP

Extended

ECM for SAPArchivingArchiving



Building your ECM Vision

A customer journey

Slide 59


EmailManagement

EmailManagement



Records Management

Records Management





DocumentManagement

DocumentManagement

Roadmap Sessions

Livelink ECM - Records Management Roadmap and Round Table

Open Text Vendor Invoice Management: Overview and Roadmap

Product Roadmap: Livelink ECM - Business Intelligence

Livelink ECM Contract Lifecycle Management Roadmap and Successes

Product Roadmap: Livelink ECM - Records Management

Open Text Transactional Content Processing: Overview and Roadmap

Product Roadmap: Livelink ECM - Extended Collaboration

Product Roadmap: Livelink ECM - Enterprise Server

Product Roadmap: Enterprise Process Services for Livelink ECM

Open Text Extensions for SAP Solutions Overview and Roadmap

List of Roadmap Sessions

Slide 60


Roadmap Sessions

Libraries & Collections Roadmap and Overview

Product Roadmap: eDOCS Suite

Artesia Roadmap

Web Solutions Roadmap

Open Text Microsoft Solutions Roadmap

Product Roadmap & Overview: Livelink ECM Clients and Desktop Products

List of Roadmap Sessions (continued)

Slide 61


Our Commitment to You

Slide 62

To deliver on our promises

To continue to innovate

To provide the technology that you need



Slide 64

Thank You


Slide 64