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WEB 2.0 ECM = ECM 2.0

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Enterprise content Management in Web 2.0 environment

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Page 1: WEB 2.0 ECM = ECM 2.0
Page 2: WEB 2.0 ECM = ECM 2.0

What is Web 2.0?

Introduced by Tim O'Reilly at a conference in 2004 Not just technology But more emphasis on culture

Cultures Sharing, Connected, Openness, Participatory People are very passionate about it

Technology

Platform for open, standard –based applications Platforms for new development and mash-ups

Page 3: WEB 2.0 ECM = ECM 2.0

Web 1.0 Web 2.0

Publishing Participatation

Content management, presentation Content reappropriation ( eg. Mashups)

Directories Tagging

Users obsrve, lister to website Users add value, co-create

They, the media (control held by a few) We, the media ( we create the media)

Macro-content Micro-content

Authority is key Collective decision making

Versions and major releases Contineous micro enhancement

Taxonomy Fosksonomy

In authors we trust In users we trust

Harnesing of authority’s intelligence Harnessing of collective intelligence

Control Cooperation

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Web 2.0 applications

Tools

-Blogs -Wikis -Instant Messaging -Sharing -Tagging -book marking -ranking -RSS -Micro blogging -Social Networks -Podcasts - Mashups etc.

Implications Content management became less about storage and maintenance, and more

about action and collaboration Socialization of business applications Data centric models to people drive applications Put an end to email overload Bridge distributed and cross functional teams Connect knowledge experts to knowledge workers Collaborate on documents and project- anywhere any time

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Page 6: WEB 2.0 ECM = ECM 2.0

Open Text Corporation, Canada.Collaboration and community Management Products

Open text communities of practice (stand alone) community workspaces, forums, blogs, FAQs, question and answer

desk, community calendars, personal front page, and more

Open text Extended collaboration community workspaces, tasks, polls, discussion forums, blogs,

FAQs, community calendars, wikis, real-time collaboration, and more.

Open text Social Media communities, blogs, and wikis, can find each other using social

search, and have the choice of Web or mobile access (blackberry).

Open Text ECM Suite

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IBM Content Manager Collaboration Edition

Best-of-breed IBM collaboration software (IBM Lotus Quickr) and IBM's industry leading IBM Content Manager product offering. Incorporate existing ECM content into Lotus Quickr team spaces Transfer content authored in Lotus Quickr to an ECM system for storage and

management Search ECM content from Lotus Quickr: Interact with ECM content via Lotus Quickr connectors

Feature

Home page Profiles Communities Activities Files Blogs

Wikis Bookmarks Social Mobile Access (iphone, Nokia s60)

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Microsoft SharePoint

Empower Teams Through Collaborative Workspaces Connect Organizations Through Portals  Enable Communities with Social Computing Tools Reduce Cost and Complexity for IT by Using an Integrated

Infrastructure, Existing Investments, and an Extensible Architectural Platform

Collaboration Features

-My sites -People Search -Blogs -Wikis -Tasks

-Announcements -Calendars - Document Libraries

-Surveys -Discussion -Forums - Alerts -RSS Feeds

-Document Versioning

Page 9: WEB 2.0 ECM = ECM 2.0

Alfresco (Open source)

Personalized Dashboard

Shared Site Dashboard

Reuse Best Practice

Site Activity feed

Search for People and Experts

Discussion Groups

Content tagging

Site Calendar

Publish to defacto Blogs and Wikis

Page 10: WEB 2.0 ECM = ECM 2.0

Source :

Forrester Wave Q3. 2009

Page 11: WEB 2.0 ECM = ECM 2.0

Thank you