Toshiba Global Commerce Solutions combines deep retail expertise with a broad portfolio of services and solutions to help retailers deliver enriched shopping experiences, gather actionable insights and provide a frictionless checkout. It’s what we call Brilliant Commerce™.

Consulting Services

Professional Services

Managed Services

Client Services

ENABLE. EQUIP. RESOLVE.Toshiba Global Services combines 140 years of innovative technology with extensive retail experience. Today’s retail environment is constantly changing. Shoppers create new demands on retailers to keep up with their expectations. Disruptive technologies create new ways to engage and motivate consumers to action. We are here to help you respond.

Toshiba Global Services combines a rich history of innovative technology with vast experience and specialization in retail to serve clients better. We are dedicated to enabling new revenue streams, equipping retailers with innovative tools and technology, and quickly resolving issues in order to ensure efficient and effective day-to-day operations.

The path to Brilliant Commerce™ is paved with brilliant services.Our Consulting, Professional, Managed, and Client Services professionals provide the insights and foresight to help make your vision and investments come to life – to enable your Brilliant Commerce future. We understand retail isn’t simply one size fits all. Our dedicated teams have worked extensively in a variety of retail environments—from well-established brick and mortar to highly personalized consumer engagement strategies and everything that connects them.

Integrated services as unique as your business. Whether you have five stores or a global presence, Toshiba is prepared to handle whatever you’re currently facing and anticipate in the future environment. Toshiba is committed to partnering with clients in order to provide highly-tailored solutions based on specific retail needs.

We begin by consulting with you and providing a thorough assessment of where your business is and where you’d like it to be. From the strategic recommendation, we create the optimal solution, combining each retailer’s software and hardware solutions from Toshiba as well as other vendors. Appropriate solutions are then deployed, enabling you to concentrate on other matters. We make sure all systems are go, and that they stay that way in order to prevent revenue loss and gain satisfied customers.

TOSHIBA GLOBAL SERVICES

SALES & STRATEGIC PLANNING ENGAGEMENT & IMPLEMENTATION SERVICES

CONSULTING SERVICES

• Strategic Advisement

- Businessconsulting

- Operationalconsulting

• Innovation & futures

PROFESSIONAL SERVICES

• Software configurations and enhancements

• Enterprise and storesystems integration

• Technical supportservices

MANAGED SERVICES

• Rollout anddeployment

• Projectmanagement office

• Testing as a service

• Video analytics &loss prevention

CLIENT SERVICES

• Multi-level hardware maintenance plans

• Wall-to-wall Toshiba & OEM support plans

• Expandable and flexible services

COMPLEX SOLUTIONS MADE SIMPLE.

Brilliant Commerce starts here.Each client is unique, and we take the time to find out why. We listen, give constructive feedback and analyze your current solutions. Whether we work with you to implement a business value assessment, data analysis, store strategy or front-end design, our tools and methodologies are proven and geared toward improving the consumer experience. We provide you with options as well as recommendations to enable success. Our depth of industry knowledge and retail experience combined with data gathered from one of the largest POS install bases make Toshiba the ideal business partner. No matter where you are in your retail solution journey, we can get you to the next level.

Integrated solutions for a seamless customer experience.What works in one location or channel may not work in another. That is as true for different businesses as it is for different stores within the same company. We start with your existing software, hardware and IT environment, then tailor and enhance technology in order to equip you with ideal solutions to meet your business objectives. That applies to store layout, promotions, mobile app integration, and everything in between. Using advanced IT strategies and engagement processes, we help create optimized consumer experiences that lead to frictionless checkout. Wherever and whenever you’re looking for new solutions, Toshiba stands ready to perform.

Delivery and management of the total solution. Toshiba has the capacity, expertise and personnel to deploy and manage core aspects of what it takes to bring your solutions to life. We are the single point-of-contact for the multiple vendors in your retail solution. We provide the outsourcing of critical retail operations in order to optimize business outcomes and allow you to concentrate on what you do best—your core business. We manage implementation, from training and staffing to helpdesk, testing, in-store customizations and more. It is important to hire the best help, and that’s especially true when you need to minimize downtime in store. Rather than wasting time trying to adapt to new and unfamiliar territory in an ever-changing retail environment, let Toshiba manage the evolution for you.

Maximize the value of your retail investment. Utilizing exceptional people and smart technologies, Toshiba provides reliable, cost-effective and f lexible maintenance support services that keep your “wall-to-wall” retail solutions up and running. Choosing from a variety of support plans, you’ll find multi-level maintenance services covering a dynamic retail environment but also customizable to cover multiple partner solutions. We realize customers don’t like to be kept waiting, and that’s true for our clients as well. That’s why we have all the necessary equipment, personnel and technology—across the globe—to prevent or minimize downtime and keep your business running as smoothly as possible.

Copyright © 2017 Toshiba Global Commerce Solutions, Inc.

Toshiba Global Commerce Solutions3901 S. Miami Blvd Durham, NC 27703 U.S.A.

Printed in the United States of AmericaAll Rights Reserved

Toshiba and the Toshiba logo are trademarks or registered trademarks of Toshiba in the United States, other countries, or both.

The information included in this publication could include technical inaccuracies or typographical errors. All such information is provided “AS IS” without warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

Not all Toshiba products and services are available in every country. All statements regarding Toshiba’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

The Toshiba Global Commerce Solutions home page on the internet can be found at toshibacommerce.com

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Global Services brochure: TCB15024-USEN-01

Toshiba Global Commerce SolutionsAs the world’s leading provider of integrated in-store solutions and retail insights, Toshiba Global Commerce Solutions delivers end-to-end solutions for checkout, consumer interactions and retail operations that unlock amazing new possibilities for our clients and shoppers everywhere.

Together CommerceTogether Commerce is Toshiba’s vision for the new future of retail where retailers adapt their strategies, their stores and their technology to engage with consumers throughout the buying process in a seamless and helpful way. This collaborative approach enables retailers and customers to create mutually rewarding commerce—together.

For more informationTo learn more about how Toshiba Global Services can help transform your business, contact your local Toshiba sales representative or Toshiba Business Partner, or visit:toshibacommerce.com

Additionally, Toshiba Global Commerce Solutions can help credit-qualified clients acquire the solutions that your business needs in the most cost-effective and strategic way possible through our global financing partner.