Online CE/CME Training and Learning Management System

User Demonstration

Personal Swank HealthCare Support

• 24/7 LIVE Customer Service

• United States Based

• Available 365 days each year

• Login and Navigation Support

1-800-950-4248

Customer service support No recordings or phone menus

Dedicated representative

Accessing Your Account

• LOGIN INFORMATION – User ID: tssh plus the last 4 digits of

SSN – Password: confirm User ID

• Accept Privacy Policy once a year • Verify “My Profile” tab

– Add Email (work or personal) – Check “Reminder Email Opt-In” – Update Primary Licensure information – Select “Update” at the bottom right

hand corner to save changes • Lost Employee ID and password help:

“Forgot Your Login Information?” – email must be in your “My Profile”

www.swankhealth.com/tssh

My Assigned Training

• Verify Your Name prior to

completion of courses

• Required training will appear

under the “My Assigned

Training Tab” until complete

My Assigned Training: Courses

• Completed Assigned Training by the Due Date

• If an Assignment appears in Red Letters, it is Past Due

• Select “View Course” to launch

Course List

• Complete ANY of the courses under

Course List

• CE/CME courses are created by

Health.edu and offered through Swank

HealthCare

• Accredited courses may be used for:

• Maintaining Current

Licensure/Certifications

• Learning New Skills

• Brushing Up on Topics

• Accredited courses are NOT College

Credit

• Health.edu Courses require an 80%

passing percentage

• Radiologic Technology courses only

allow 3 attempts to pass per course

Course List – Discipline View

• One time passing completion of

any Health.edu course

• Credits are also a good idea of

timeframe of course

• EX: 1.5 credits will take

approximately 1 hour and

30 minutes to view content

and take test

• Select “View Course”

Course List – View Syllabus, Content, and Test

• Review Course Syllabus Prior

to Viewing Content

• The first few paragraphs of any

Health.edu Syllabi will include

the specific

Licensure/Accreditation for that

course

• When ready to view Content

and Complete the Test, select

“View Module”

Course List – View Content and Complete Test

• Select (1) way to view the course as it covers the same material

• Try “Windows Media” first since it is the default video player for most computers

• PowerPoint is just the outline used within the video and not a learning format

• Audio is the exact audio from the video

• PDF is the word for word manuscript of the video.

• Most courses have this option.

• Select “Click here to view” to launch content

• Once the content has been viewed, return and select “Test”

View Course

Windows Media Video

PDF- Manuscript Document

Windows Audio

My Profile

DO NOT CHANGE Login Section

• Verify an Email Address is present

(Work or Personal)

• Check the Reminder Email Opt-In

• Select “UPDATE” at the bottom right

corner to save changes

My Completed Courses

• Certificates appear under

My Completed Courses tab

within 1 hour of completion

• To Print Certificate, select

“View Certificate”

• Select “Print My Course

History” for a

Comprehensive Transcript

Search for a Course

• Search Course Content by

• Course Number

• Title

• Objective

• Review content from the past 7

years

Search Results

• Launch Active courses by

selecting “View Course”

• Courses appearing in red are

expired and available for review

but no longer for credit

Customer Support

Swank HealthCare Customer Service

Live customer service support

No recordings or phone menus

Dedicated representative

1-800-950-4248

mail@swankhealth.com

Tulsa Spine & Specialty’s Contact Information

Lee Berggren

918-388-2330

lberggren@tshmail.com