One Meridian Blvd. Suite 2A01Wyomissing, PA 19610

ramscompliance@sunocoinc.comFax #: 877-306-1931

Main Phone: 610-988-2619

Opening/Closing Locations Temp/Partial Temp Close Locations Licenses/Permits Violations Database Maintenance Reporting

Opening◦ Ground-ups, Acquisitions◦ Assign Co-Op Numbers◦ Co-Op Profile◦ Order starting supplies◦ Opening Procedures

Closing◦ Dealer, Distributor, Board-Up, or Permanently

closed ◦ Closing Procedures◦ All licenses should be returned to RAMS (unless

authorized)

Temp Close: Store & Pumps are closed Partial Temp: Store or Pumps are closed At least 2 weeks notice from AOM of dates Temp Close Profile (for rebuilds or

remodels) store closings Email is sent out to National Vendors &

Selected Sunoco Staff◦ Payroll◦ Efficiency◦ Forecasting◦ Updates CAO: Computer Assistance Ordering

Apply for new licenses Renewals Licensing, Inspection, and Violations Policies

& Procedures (OP-0410-06-10 )

Research & implement new regulations◦ i.e. PA Food Employee Certification

Licensing Management (database) to track the licenses more efficiently.

Food Stamp Program

Alcohol/Liquor Tobacco/Cigarette Business Lottery ATF Tax Stamp Vendor Motor Fuel Alarm

Sign Food Health Drug & Device Weights &

Measures Scanning Logo Occupational Sell of Soft Drinks

Located at 1735 Market St.Kathy McCaney - Permits and Tank Registrations - 215-246-8513Anna Morley - Compliance Testing of UST and Stage 2 System - 215-977-

3205Sandy Carl - Site inspections and Violations - 215-977-6801Bryan Giran - Inventory Control and Leak Detection (Southern States) -

215-977-6580 Fred Smith - Inventory Control and Leak Detection (Northern States ) -

215-977-6212 Fire Inspections\violations Underground Storage Tank Registration

(UST)\Crompco Stage II Vapor Recovery Reports Air Pollution Veeder Root

How many licenses do our 581 stores have?◦ 5,039◦ 15 states (PA, RI, WV, MA, NY, NH, ME, NJ, FL, SC, TN, NC,

OH, VA, DE)

◦ Federal, State, County and Local levels◦ Approximate cost of our renewals in 2006 is

$1,246,502.◦ In 2005, our renewal cost was $834,177 and

we had more stores.◦ Our licensing database has enabled us to track

the licenses more efficiently. ◦ We were able to catch renewals that had been

done at the store in the past.

Underage Sales of Alcohol/Tobacco◦ Alcohol or Tobacco Internal Incident Report must be completed and sent to RAMS Compliance.

False Alarm Notifications Trash Food/Health Inspection Reports Scanning Sign LP Gas Weights & Measures Zoning

Review requirements before requesting\complete survey 148 Coop’s on SNAP and we are adding 13 more

Florida stores 4-6 week period to process application Sheryl Hess, V.P. signs off on the application Fines run up to $10,000 for each illegal transaction x

3 times dollar 6 months to reapply if the site is not approved Call Retail Compliance if EBT machine stops working EBT machine be removed machine can be removed If

you have less than $100.00 in redemption activity for more than one

USDA conducts routine checks (mystery shop)

Station Master TPX (Customer Master)

PDI (RMS)

Changes◦ AOM◦ DOM◦ DQA◦ Open/Close

Locations◦ Store address (i.e.

911 changes or PO Box)

◦ Fax and Phone number

Each Coop’s licenses are tracked by State (includes Federal such as Food Stamps and ATF Licenses), county, or local level using Station Master.

When a renewal arrives, the date it arrived is entered into the database.

The database tracks when the renewal is due and when the

license expires. The database tracks check request date, date the payment\

renewal was mailed and the date we sent the new license out to the store.

There is also a place for important notes about each license.

Each month we run a renewal report. This lists all renewals due for that month. If the renewal is not received within 30 days of the renewal date, we call the agency.

We can provide a store or area manager with a list of licenses the store should have displayed.

We are able to use Microsoft Access to create custom reports.

We added a category field for all licenses. This enable us to track the cost per category.

We also have a field to track where the new license is sent (RAMS, MBC, STORE) and who is responsible for the renewal (RAMS or MBC).

In 2006, Compliance & Admin reviewed every Coop file (yes, all 5,039 of them!) to ensure we have copies of all of our licenses. In the event the store misplaces one, we can fax them a copy.

During the review process, we discovered that numerous renewals were being handled at store level. We are now doing them in house thus making our tracking more accurate.

Result?

The Station Master Licensing module has enabled Compliance to have

100% on- time renewals!