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version 1.7 - August 2019 - © Jensen of Scandinavia AS User manual How does the Omni mesh system works ? The Omni mesh family Before beginning the installation Package content Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental control Internet settings How to add more Omni devices to my system? QoS, Fast roaming and Capacity Mode. Smart assistent and Port forwarding UPnP, DHCP Server, DNS and Date and Time. How to upgrade firmware and Maintenance Reset the Omni system Registration of Admin profile for Omni User account Frequently asked questions My internet connection is not working!! Omni node LED is lit red How to re-install the Omni system Omni, Omni lite and Omni DUO datasheet

Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

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Page 1: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

version 1.7 - August 2019 - © Jensen of Scandinavia AS

User manualUser manual�������

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How does the Omni mesh system works ?The Omni mesh familyBefore beginning the installationPackage contentConnecting Omni by cableOmni placementOmni configurationUsing the Omni WiFi appWiFi settings, Guest network and Parental controlInternet settingsHow to add more Omni devices to my system?QoS, Fast roaming and Capacity Mode.Smart assistent and Port forwardingUPnP, DHCP Server, DNS and Date and Time.How to upgrade firmware and MaintenanceReset the Omni systemRegistration of Admin profile for OmniUser accountFrequently asked questionsMy internet connection is not working!!Omni node LED is lit redHow to re-install the Omni systemOmni, Omni lite and Omni DUO datasheet

Page 2: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

2

Omni WiFi Omni WiFi Omni WiFi

WiFi routerWiFi extender 1WiFi extender 2

Omni Mesh setup Setup with a WiFi routerand two extenders

How does the Omni Mesh system works?

Jensen Omni Mesh is a WiFi mesh system, which is easy to setup and administer through the Omni WiFi app. The system can easily be expanded with seveal nodes if greater coverage is needed. Two Omni nodes cover up to 250m2. Mesh technology provides seamless communication as you move around the house (applies to two or more nodes in the same system).

Omni Little works for internet speeds up to 100 Mbps, while Omni works for speeds up to 300-400 Mbps. The speed you get depends on the type of WiFi client (PC, mobile phone, tablet, etc.), location of Omni, distance between client and Omni as well as any interference.

Page 3: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

3

The Omni mesh family

The Omni product family consist of four products which all have the same function and use the same Omni WiFi app for configuration/administration. The differences lies in performance, number of device in thepackage and coverage.

Omni LiteCovers up to 250m2 and support internet speed up to 100Mbps (100Mbps WAN and LAN port)

OmniCovers up to 550m2 and support internet speed up to 1000 Mbps(*) (1000Mbps WAN and LAN port)* Internet LAN speed (Connected to the main Omni node) up to 1000Mbps. * Internet WiFi speed up to 350-400Mbps (depending on client device perfromance and WiFi conditions)

Omni single packA single-pack of Omni that either can be used as a single Omni WiFi router, or as an extention to an existingOmni mesh network.

Omni DUOA package with two mesh devices (Master and Extender) which covers up to 200 m2. The master device have1000Mbps connection (LAN and WAN) while the extender have a 100Mbps LAN port.* Wireless speed when connected to Omni Master: up to 350-400Mbps (depending on device and conditions)* Wireless speed when connected to Omni Extender: Up to 100Mbps (depending on device and conditions)

Page 4: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

4

Nettverkskabel Hurtigguide 3 x strømadapter

Omni

Omnisingle

Omni lite

OmniDUO

Omni WiFi

Before beginning the installation

Setup and administration of Omni Mesh is done via the Omni WiFi app.Omni WiFi has no WEB interface for its administration.Download the app to you mobile phone/tablet before you begin the installation.

Package content

Page 5: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

5

Internet

LAN Internet/LAN

LAN Internet/LAN

LAN Internet/LAN

Internet

LAN Internet/LAN

LAN Internet/LAN

LAN Internet/LAN

Internett

LAN Internet/LAN LAN Internet/LAN

LAN Internet/LAN

Internett

LAN Internet/LAN

LAN Internet/LAN

LAN Internet/LANLAN LAN LAN LAN LAN

SwitchLAN LAN LAN LAN LAN

Switch

LAN LAN LAN LAN LAN

Switch

The above setup will not work!If you want to connect Omni by ethernet cable you must connect the other Omni from the LAN port of the main Omni.

connect them with a network cable if you have the opportunity. You can connect all, or just for example. between the two nodes in the network (see examples below).The advantage of cabling is that you get an even better performance on the network compared to only wireless.Below are examples of how it is possible to use the Omni WiFi system

Is it possible to cable to or between the Omni / Omni lite devices?

Yes, it is quite possible. The Omni devices communicate wirelessly, but it is also possible to

Page 6: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Omni placement

The Omni nodes use wireless network for internal communication, so the placement of the Omni nodes are important for how good the performance will be.

We recommend to place the Omni in an open area. Try to think how the wireless signalscan travel as easy as possible between each other. * Avoid to place Omni near TV, speakers etc.* Keep Omni in an open area as possible.* Avoid to «hide» it in shelfs, behind TV, etc.

6

Good signal

Medium signal

Not connected

Omni Omni lite Omni DUO

Blue / Green

Yellowe

Red

Excelent signal

Fair signal

Not connected

The quality of the connection is shown both in the Omni WiFi app and through the

Page 7: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Omni configuration (page 1 of 4)

1. Please note - Disconnect power on your internet modem now.

2. Connect the enclosed network cable from LAN port on the internet modem, and then connect the other end to WAN/internet port on the main Omni.

3. Connect Omni to power using the enclosed power adapter.

4. Connect power to the internet modem.

5. Wait until the internet modem connects to internet (this usually takes about 1-2 min.) Usually there is a light for the internet that should light up constantly when the modem is ready.

5

7

Internetmodem

LAN Internet/LAN

RST PWRLANWAN/LAN

Internett-modem

Omni Omni lite / Omni DUO

3

Internet modem(front side)

Internet modem

12 3

2

3

POWER

INTERNET

LAN

SYSTEM

LAN Internet/LAN

2

POWER

42

Internet modem(Back side)

When setup a Omni system it is imporant that you only power on the first Omni device (the Omni that are connected to the internet modem)!

Page 8: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Omni configuration (page 2 of 4)

6. At the bottom of the Omni unit you will find the default WiFi name and password.(All of the Omni devices in box have the same WiFi name and password.

7. Go to the WiFi settings on your mobile phone (the one you installed Omni WiFi app on) and select your Omni from the list, then enter the password to connect to Omni.

8. Start the Omni WiFi app on your phone.

Omni_802121

cape4302 6

7 7

Omni WiFi

8

Page 9: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Omni configuration (page 3 of 4)

9. Internet setup:If your phone is connected to Omni WiFi the wizard start automatically.

10. WiFi setup: If you wish to change the WiFi name or password, you can do so now, or just press OK to use the default values.

11. Yes, I am using iPhone/iPad to setup Omni: OK, if you have changed WiFi name and/or password in step 10 you now need to manually connect to the «new» WiFi network made with your new settings before the setup can continue. The setup will continue automatically as soon as your iPhone/iPad is connected to Omni again.

9

Please see step 11 if you use iPhone/iPad

to setup Omni

11 11 11

If you have any problems during internet setup, please see page 27

10

!

9 9

11

Page 10: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Omni configuration (page 4 of 4)

12. The wizard wil guide on how to add more Omni nodes (in case you want to add more devices later) as well as other usefull information for setup.

When the home screen is displayed, the installation is completed and Omni is nowready to use.

13. The other devices belonging to the Omni system will be shown in red since they not connected yet.The last step is now to find a soutible location and then power on rest of the Omnidevices in your Omni system. The Omni devices will connect after about one minute after power on.

10

13 13

12 12 12 12

Page 11: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Using the Omni WiFi app (page 1 of 3)

The Omni WiFi app is devided into My WiFi andSettings.1. My WiFi displays the home screen as shown to the right.

2. Informasjon about the internet connection

3. Registration of administrator account and help. See more information on page 23.

4. Displays the current up/down speed for the entire Omni system.5. Display various information about the Omni device.

11

5b - Display connection quality

5d - LED on or off

Here you can specify the location/optional name of

each Omni devide to facilitate indentification.

5a - Press to delete the Omni device from the system.

5c - Placement of Omni

4

3

5

6

71

2

5e - More information

Page 12: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Using the Omni WiFi app (page 2 of 3)

6. Displays information about the connected devices.

7. Settings menu.See the next page for more information about each function.

12

Connection status (if device is connected to 2.4GHz, 5GHz or by ethernet cable)

Time the device has been connected

IP address of Omni device.

MAC address of Omni device.

Did you know?It is possible to use network cable to connect to/between the Omni devices. This will give you better performance. See more information on page 5.

2/2

Moms laptop

Dads phone

5G access

5G access

Dads phone 5G

Dads phone

5G access

Living room Name of Omni device this devices is connected to.

Page 13: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Using the Omni WiFi app (page 3 of 3)

Settings:Follow the reference for each element of the menu for more information.

13

Page 14

Page 14

Page 14

Page 16

Page 18

Page 17

Page 18

Page 18

Page 19

Page 19

Page 20

Page 20

Page 20

Page 20

Page 21

Page 21

Page 24

Page 14: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

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Parental Control

Guest Network

WiFi Settings

Here you can change the Wi finame and password of the Omni devices in your network.After changing the name/password, you will need to manually reconnect to your wireless devices.

Change the name and password(∗) and press Save.∗ The password must be at least 8 characters long.

wireless network is created for your guests.Devices that connect to the guest network will only have access to the Internet.

Activate the guest network, enter the name and password (∗) and select how long the guest network should be active. Press save to activate.

∗ The password must be at least 8 characters long.

Parental control allows you to set the time for when internet should be available on each device in the network.

1. Press Parental Control.

See next page for further setup.

Once the guest network has been activated, a separate

Page 15: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

15

Parental Control

2. Press Add Group

3.Enter the name of the group and press Next.

4. Select which devices will be covered by the group and press Complete.

Set the time for Parental Control

The devices you have selected will now be blocked from the internet for a specified time.

1. Press Parental Control and select a group (e.g., Kids)

2. Press Period u Add Period

3. Enter name (e.g., bedtime), select the time period for when the internet is not available and press Save.

2 3Fullfør

4

1 2 2 3

Page 16: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Internet settings

PPPoESelect PPPoE if your ISP uses this to connect to internet.Fill in the information from the ISP and click Save.

DHCP (Dynamic IP)DHCP is default internet settings for Omni, and works onall ISP in Scandinavia.

Static IP-addressIf you have fixed IP-address on your internet you have to select Static IP and then fill in the informationgive by your internet provider.

Bridge modeOmni is as default setup as a router with firewall (NAT). If you connect Omni to an network that already has firewall/NAT enqable you canselect Bridge mode. In Bridge mode DHCP and Firewall are disabled and the Omni nodes will operate as wireless access points.

Important: In bridge mode the following function does not work:Guest network, parental control, port forwarding, UPnP and DHCP server.

16

Internet modem with router mode activated

10.0.0.138 10.0.0.132 192.168.39.xxxThe Internet modemet deliver a local IP-address to Omni Omni deliver IP addresses to local device connected

Internet modem with router mode activated

10.0.0.138 10.0.0.132 10.0.0.133 (example)The Internet modem deliver IP address to Omni In bridge mode Omni will forward the IP address from the internet modem

Internet

Internett

Page 17: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

How to add more Omni devices to my system?

17

Procedure 2:

1. Reset your Omni unit (see page 22)

2. Open the Omni WiFi app.Press Settings u Add Omni and follow the wizard.

In a Omni system there is either 1, 2 or 3 mesh nodes, depending on the model.If desired the Omni system can be expanded with several units to provide even bettercoverage.

The Omni nodes communicates between each other using wireless network, thus decreasing the total speed the more Omni nodes you add to the system.

If the Omni nodes are wired (see page 5) the speed from that will give full speed.

There are two ways to add a new Omni node to an existing Omni system.

Procedure 1:

1. Reset the «new» Omni node (see page 22)

2. Open the Omni WIFi app and keep the app open.After about 1-2 minutes you will be notified on screen that a newdevice has been found.Press Yes to add it.

965

ProductOmnimni DUOOmni lite

Max number of nodes you can add into one Omni system

YesNo YesNo

A Omni device is trying to join your network. Do you want to add it?

A Omni device is trying to join your network. Do you want to add it?

My WiFi Settings My WiFi Settings My WiFi Settings

Page 18: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

QoS (depending on Omni model)

QoS (Quality of Service) prioritizes gaming and web browsing. To use QoS, activate the feature and enter the up/down speed of your internet connection.

(The QoS function is not available on all Omni models)

Fast Roaming

Fast Roaming (802.11r) is a feature that makes the process of transitioning connected devices faster from one Omni to another Omni.This feature is enabled by default and provides seamless communication across the Omni devices in your network.If you are experiencing trouble with older decives connecting to Omni, try turning Fast Roaming o, otherwise we recommend that this feature is enabled.

Capacity Mode (depending on model)

Activate this feature when 30 clients or more are conected simmultaneously to your Omni WiFi network.

18

Page 19: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

19

Smart Assistant

Some devices that only support 2.4GHz, for example wireless printer, weather stations, etc., may have problems connecting to mesh networks.The Smart Assistant feature connects all devices connected to Omni for 30 minutes.

1. Activate Smart Assistant.2. Follow the manual of the product to be connected to set it up.

Port Forwarding

If you have devices/software in your Omni network that require opening ports to work, you can easily access this via the port forwarding feature.

1. Press Port Forwarding u Add rule

2. Select the devices for which you want to open ports.

3. Enter the Internal and External port number to open- Then select protocol (TCP&UDP, TCP or UDP)- Press SaveNow you can test the device you opened ports for.

Important! If your internet modem is set up with router funtions, port forwarding will not work on your Omni, since it is a firewall (NAT) in the internet modem. The solution is to contact your internet services provider to get the modem put into Bridge mode.

Enable

Page 20: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

UPnP

UPnP - Universal Plug and Play allows UPnP compatible devices in the network, such as PS4, XBOX, smart TV, media players, PC, etc., to talk to each other. UPnP allows, for example, the PS4/XBOX itself to open ports in the firewall for a better gaming experience. It also shares media in the network (e.g., from mobile phone to a Smart TV) easier.

DHCP Server

Omni uses 192.168.39.xxx as the default IP area. If you want to change to another IP area, you can do this by pressing Manual. Enter the desired IP address range and press Save.

DNS

By default, Omni uses DNS addresses it receives from the internet modem. If you want to use other DNS addressees you can change this by pressing Manual, enter the new DNS addresses and press Save.

Date and Time

Omni automatically retrieves time and date from the Internet. If Omni is to be used in a dierent time zone, this menu can be changed

20

Page 21: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

21

How to upgrade firmware

Manitenanace

To keep the Omni in top conditions, an automatic resart has been entered at 3:00am every day. If the Omni network is in use, the restart will be delayed until there is less than 3KB/s in use by the clients connected to Omni.

Downloading..

u u

Page 22: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Reset the Omni system

A system reset may be required if you want to re-establish the Omni system.

Step 1Connect the Omni device to power and wait for one minute.

Step 2 (Omni) Press RESET under the Omni for 20 seconds using a paperclip, pen etc.The LED will turn white/Flash green when the reset is completed.

Step 2 (Omni lite / Omni DUO)Press RESET on device back for 6 seconds using a pen/paperclip etc.The LED will flash green when the reset is completed.

22

LAN Internet/LAN

LED

RST PWRLANWAN/LAN

RST button

0 seconds

5 seconds

0 seconds

20 seconds

RST PWRLANWAN/LANRST

LAN

Omni MasterOmni Extender

Omni Omni lite

Omni DUO

0 seconds

5 seconds

Page 23: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

23

Registration of Admin profile for Omni

1. Press the Profile Icon u Login u Register.2. Enter your e-mail address and password and press register.You will now receive an email with a link that you must press to confirm the account.

By default, all devices in the network have equal access to Omni through the Omni WiFi app, so anyone can make changes. If you wamt to restrict access so that only one user can manage Omni, you can create a profile.Creating a profile also allows you to remotely control the Omni system from the internet via WiFi, 3G/4G.

When registering a profile, the user you register with will become an administrator and linked to the relevant Omni system.

Profile registration:

1. Press the Profile icon u Login.2. Enter the email address and password you registered with and press Login.

1. Press the Profile icon u Login u Forgot Password.2. Enter the email address and press Next.You will now receive a password reset email.

Forgot password:

Profile login:

Page 24: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

24

User Account

Here’s how to create an additional user account:1. Register a new user account (see previous page)2. In the Omni WiFi app, tap Settings u User Account u Add an account.3. Enter the email address of the new user.

IMPORTANT: A user account has the same rights as an administrator, but cannot add or delete user accounts.

When registering a profile, the user you register with will become an administrator and only the user will be then able to manage Omni. If it is desired that more members of the family manage the Omni system, you can add this to the user account menu.

∗ The user account menu appears only when an admin account is logged in.

Page 25: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

Frequently Asked Questions (page 1 of 2)

25

In case Omni fails to connect to the internet, we recommend you check the following:1. Make sure you have a working internet connection and that the cable from the modem is connected to the blue Internet port on Omni.2. Disconnect the power (∗) on the modem and wait 1 minute before reconnecting the power.3. Wait a few minutes for the modem to connect to the internet.4. Make sure you are connected to Omni’s WiFi network and check if the internet is working.

∗ If you have internet via fiber, there is normally no modem to turn on/o, and you must therefore call the internet provider to ask them to realease the MAC address of your subscription. When this is

Omni lights up red! What could be wrong?If the LED light is red, it is either because it is located too far from another Omni device or it is not connected properly. We recommend that you first try to move Omni closer to another Omni unit and see if it helps.If Omni still lights up red, try a reset as shown on page 23.Open the Omni WiFi app and wait for the Omni device to be added.

How many Omni can I connect to?It is possible to have up to 10 Omni units in one and same Omni system, but we recommend a maximum of 6 units because the overall speed of the Omni system is reduced for each new Omni connected.

Can I change the channel/frequency of Omni?Omni automatically selects the best channel for 2.4GHz and 5GHz

What standard does Omni use?

Is it possible to use the Omni Mesh devices without an app?Yes, it is quite possible. Jensen Omni Mesh will be fully configured from factory.To use the Omni Mesh without app, you only need to connect a network cable from your internet modem to the blue Internet port on one of the Omni devices, and then connect to the power. Then you can place out the remaining Omni devices and connect them to the power.See page 5 for tips on locating Omni.

Is it possible to cable to each Omni device in the network?Yes, it is quite possible. If you have the ability to cable to or between dierent Omni devices, this will give you an even faster network than if you are running wireless.

See page 5 for more information.

Omni uses the standards of 802.11b, g and n for 2.4GHz, and of a, n and ac for 5GHz.

Omni will not connect to internet

done you can check internet connection again.

Page 26: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

26

How many wireless clients can connect in one Omni system?

Is it possible for more people to manage the Omni network?By default, you will be able to install the Omni WiFi app on multiple phones/tablets you have connected to your Omni network. If you want it so that only one device has access, you must create an administrator account/remote control profile; you can read more about on page 23.

If you find that one or more Omni units do not want to connect, we recommend that you do a reset as shown on page 29.

If the Omni system is tied to an admin account, you or an authorized user account must login to this. If you want to delete the binding to the administrator account, the Omni system must be competely reset. See page 29 for how to do this.

Frequently Asked Questions (page 2 of 2)

I’m connected to Omni, but nothing appears in the Omni WiFi app!!

Omni lite (3 pcs)Omni DUO (2 pcs)Omni (3 pcs)

5040100

Product Max number of total connected devices

One or more of my Omni nodes will not connect - What do I do?

Page 27: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

27

RST PWRLANWAN/LAN

LAN Internet/LAN

Omni

Omni lite

Omni DUO

LAN Internet/LAN POWER

Internettmodem(Bakside)

Modem Connection:1. Make sure you have a working internet connection by connecting the PC directly to the internet modem with a cable and checking if the internet is working.2. Connect the cable from your internet modem with a network cable to the Internet port of the Omni (At Omni lite the port is labeled WAN / LAN).

The Internet still doesn't workSome Internet service providers have a setup that allows connection of "new" equip-ment, the internet modem will issue an IP address that Omni needs to connect to the internet.We recommend that you try the following procedure:

1. Make sure the internet modem is connected to the Omni Internet port (At the Omni lite, the port is labeled WAN / LAN).2. Disconnect the power from the internet modem (∗) and wait 1 minute before reconnecting the power.3. Wait a few minutes for the internet modem to connect to the internet.4. Make sure you’re connected to Omni's WiFi network and check if the internet works.

∗ If you have internet via fiber, there is normally no internet modem to turn on/o, and you must therefore call the internet provider to ask them to release the MAC address of your subscription.When this is done try to turn Omni on and o and see if the internet is working.

My internet connection is not working !!

In case you do not get internet connection from your Omni system, we recommend that you first make sure the connection to the internet modem is done correctly.

Page 28: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

28

LED

LED

Omni Omni lite Omni DUO (Master)

1. Placement

The Omni nodes communicate wirelessly and therefore the location is important for best performance. The LED light on the Omni and the icons in the Omni WiFi app show the status of the connections with colors. If you experience poor performance,

Location 1 Location 2

0 Connected Devices

Not connected

Medium signal

Good signal

The Omni software is periodically updated to add new functions and/or correct any errors. Therefore, we recommend that you always check if a new version is avail-able.

See page 21 to see how to update Omni.

3. RestartIf the Omni units are still unstable/with a red light, we recommend to make a complete system reset as described in page 29.

Blue / Green

Yellowe

Red

Excelent signal

Fair signal

Not connected

If you find that one or more of Omni nodes are lit red, or chage between blue/greenand red, we recommend that you check the following steps:

Omni node LED is lit red

Page 29: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

How to re-install the Omni system (page 1 of 2)

If you need to re-install the Omni mesh system you first need to reset all your Omnidevices back to factory default as shown on page 29.

New installation:1. Uninstall/remove the Omni WiFi app from your phone, and the install it again.

2. Re-install the Omni WiFi app on your phone.

3. Connect power only to the first Omni /Omni lite/Omni DUO. Important!! (Disconnect power on the other Omni devices at this stage)

3. Connect the first Omni device to the internet modem.

4. Connect your phone to Omni WiFi network.(see Omni label for WiFi name and password).

5. Open the Omni WiFi app on your phone and follow the on-screen instructions to setup the first Omni device.

6. When the setup of the first Omni is completed, it’s time to power on rest of your Omni devices.

29

RST PWRLANWAN/LAN

LAN Internet/LAN

Omni Omni lite

RST PWRLANWAN/LAN

Omni DUO (Master)

Omni_802121

cape43024

Internet Internet Internet

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How to re-install the Omni system (page 2 of 2)

30

7. After power on the other Omni devices keep the Omni WiFi app running. After about one minute you will see a message asking if you want to add the new device.

8. Click Yes to add the new Omni device. This step will repeat until all new Omni devices is added.

9. The Omni system is now ready to use.

7 8 8 9

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31

Dual band, simultaneously operating in 2.4GHz and 5GHz

2x2 802.11b/g/n/ac radios

Operating bandwidths: 2.4GHz: 20/40MHz

Operating bandwidths: 5GHz: 20/40/80MHz

Beamforming

AC1200 Gigabit WiFi (300 + 867 Mbps)

Support MU-MIMO (Multi-User MIMO)

WPA2-PSK(AES)

SPI, NAT and local DHCP server

Firewall and gateway

WMM, DSCP and 802.1p

Smartphone or tablet using Android 4.0 or newer.

Smartphone or tablet using iOS 8 or newer.

FCC, CE, RoHS, EAC og IC

Input: 100-240V -50/60Hz, 0.6A

Output: 9V DC 1A

100 x 100 x 100mm

410g (1 unit) / 2050g (3 pack including packaging)

IPsec pass through

PPTP pass through

L2TP pass through

Guest network, Parentalcontrol, Smart assistent,

Port forwarding, Firmware upgrade, maintance,

QoS, DNS, DHCP setup.

Operating temperature: 0ºC ~ 40ºC

Storage temperature: -40ºC ~ 70ºC.

Operating humidity: 10% ~ 90% RH non-condensing.

Storage humidity: 5% ~ 90%RH non-condensing.

2.4GHz: Channel 1 to 13

5GHz: Channel 36 to 48

RTL8197+RTL8363NB+RTL8812BR

16MB Flash + 128MB RAM

2 x 3dBi antennas

2.4GHz: < 20 dBm | 5GHz: < 23 dBm

Compatible with IEEE802.11k, 802.11v and 802.11r

Roaming protocols

Omni datasheet

1 reset button

2 x 100/1000Mbps ethernet ports per mesh device

(1 x100/1000 Mbps combinded WAN/LAN port)

(1 x100/1000 Mbps LAN port)

Page 32: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

32

Dual band, simultaneously operating in 2.4GHz and 5GHz

2x2 802.11b/g/n/ac radios

Operating bandwidths: 2.4GHz: 20/40MHz

Operating bandwidths: 5GHz: 20/40/80MHz

Beamforming

AC1200 Gigabit WiFi (300 + 867 Mbps)

Support MU-MIMO (Multi-User MIMO)

RTL8197+RTL8363NB+RTL8812R

8MB Flash + 64MB RAM

2 x 3dBi antennas

2.4GHz: < 15 dBm | 5GHz: < 11 dBm

2.4GHz: Channel 1 to 13

5GHz: Channel 36 to 48

IPsec pass through

PPTP pass through

L2TP pass through

Guest network, Parentalcontrol, Smart assistent,

Port forwarding, Firmware upgrade, maintance,

QoS, DNS, DHCP setup.

Operating temperature: 0ºC ~ 40ºC

Storage temperature: -40ºC ~ 70ºC.

Operating humidity: 10% ~ 90% RH non-condensing.

Storage humidity: 5% ~ 90%RH non-condensing.

1 reset button

2 x 10/100Mbps ethernet ports per mesh device

(1 x10/100 Mbps combinded WAN/LAN port)

(1 x10/100 Mbps LAN port)

WPA2-PSK(AES)

SPI, NAT and local DHCP server

Firewall and gateway

WMM, DSCP and 802.1p

Smartphone or tablet using Android 4.0 or newer.

Smartphone or tablet using iOS 8 or newer.

90 x 90 x 90mm

360g (1 unit)

FCC, CE, RoHS, EAC og IC

Input: 100-240V -50/60Hz, 0.6A

Output: 9V DC 1A

Compatible with IEEE802.11k, 802.11v and 802.11r

Roaming protocols

Omni lite datasheet

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33

Dual band, simultaneously operating in 2.4GHz and 5GHz

2x2 802.11b/g/n/ac radios

Operating bandwidths: 2.4GHz: 20/40MHz

Operating bandwidths: 5GHz: 20/40/80MHz

Beamforming

AC1200 Gigabit WiFi (300 + 867 Mbps)

Support MU-MIMO (Multi-User MIMO)

Omni Master: RTL8197FS-VE5+RTL8363NB+RTL8812BRH

8MB Flash + 128MB RAM

2 x 3dBi antennas

Omni Extender: RTL8197FNT-VE4-CG+8812BRH-VN-CG

8MB Flash + 64MB RAM

2 x 2dBi antennas

2.4GHz: < 20 dBm | 5GHz: < 23 dBm

WMM, DSCP and 802.1p

VPN

Smartphone or tablet using Android 4.0 or newer.

Smartphone or tablet using iOS 8 or newer.

91 x 93 x 93mm (Master) | 114 x 68 x 45mm (Extender)

360g (Master) | 180g (Extender)

Operating temperature: 0ºC ~ 40ºC

Storage temperature: -40ºC ~ 70ºC.

Operating humidity: 10% ~ 90% RH non-condensing.

Storage humidity: 5% ~ 90%RH non-condensing.

1 reset button

Omni DUO Master: 2 x 1000Mbps ethernet ports

(100/1000 Mbps combinded WAN/LAN port)

Omni DUO Extender: 1 x 10/100Mbps ethernet port

Omni DUO Master in: 100-240V -50/60Hz, 0.6A

Omni DUO Master out: 12V DC 1A

Omni DUO Extender in: 100-240V -50/60Hz, 0.3A

Guest network, Parentalcontrol, Smart assistent,

Port forwarding, Firmware upgrade, maintance,

QoS, DNS, DHCP setup.

FCC, CE, RoHS, EAC og IC

2.4GHz: Channel 1 to 13

5GHz: Channel 36 to 48

Compatible with IEEE802.11k, 802.11v and 802.11r

Roaming protokoller

WPA2-PSK(AES)

SPI, NAT and local DHCP server

Firewall and gateway

IPsec pass through

PPTP pass through

L2TP pass through

Operating temperature: 0ºC ~ 40ºC

Storage temperature: -40ºC ~ 70ºC.

Operating humidity: 10% ~ 90% RH non-condensing.

Storage humidity: 5% ~ 90%RH non-condensing.

Omni DUO datasheet

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Phone

e-mail

Facebook

Help and support

In case you need aditional help you can call our phone support, send an email or contact us on our facebook page.

Norway: 22 32 30 76Sweden: 08 38 30 30Denmark: 70 70 21 22Finland: 09 455 21 22

[email protected]

In order for us to give you the best support, please include as much as information as possible.

* Which Jensen product do you have (serial number)* A description of the problem as complete as possible

https://www.facebook.com/jensenscandinavia/

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Page 35: Omni WiFi manual - English - versjon 1 · 8/7/2019  · Connecting Omni by cable Omni placement Omni configuration Using the Omni WiFi app WiFi settings, Guest network and Parental

by

JensenScandinavia ASDronning Mauds gate 15

0250 OsloNorway

www.Jensenofscandinavia.com