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©2010 Esna Technologies Inc. | www.esnatech.com
Version 8.1Enabling virtualized collaboration for
Cloud enabled enterprises
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Driving Mobility and presence across any environment and business
applications
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Version 8.1 Feature Content
64-bit OS Support
• Support for Windows 7, 2008 and 2008 R2 64 bit versions
PBX CTI and Rich Presence support
• Added CTI support for:• Cisco Unified Call Manager 8.0 (TAPI)
• Avaya CM 5.2 (requires Application Enablement Services – AES)
• Toshiba Strata CIX CSTA (required for Windows 7 and 2008 installations)
Repartee TUI Emulation
• Added TUI emulation for Repartee messaging platform from Active Voice
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Zimbra integration
Zimbra E-mail Platform UM support
• Support for messaging only synchronization with Zimbra e-mail platform
• Both hosted and on-premise platforms supported
• Zimbra Zimlets for desktop and contact dialing
• Zimbra Zimlets for live call control
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UM with Web-links
SyncedSMTP forwardSupports read and MWI Works in all environmentsRequires UM license
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Highly Scalable, SIP Based Feature/Application Server:‣ 800 Ports/100K Users
‣ Windows Server with Unique High Availability Configurations
‣ Single server configuration supports VMWare virtualization- 100 Sessions /5000 users
Legacy Migration Enabler‣ Maintains User and Callers Interfaces Retained- OCTL/Call Pilot/Unity migrations
Interoperability & Applications‣ Integrates to virtually Any Email or PBX (Individually or Simultaneously)
‣ Full Portfolio of Pre-Packaged UC Applications
Business Transformation & Innovation
‣ Single license for desktop/web and mobile applications for voice/Fax/presence & mobility
‣ Open API for 3rd Party Apps Integration/Enhancement
‣ Nuance Speech Tools
‣ Open SDK for IVR Development
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New Application Features
VMWare Ready Virtualization Support
• VMWare Ready program completion provides certification of Esna’s UC platform with VMWare virtualization products
• Efficiently manage IT resources, leverage manageability of VMWare suite of applications (vSphere)
• Enables simpler transition and migration to hosted or cloud VoIP solutions
http://alliances.vmware.com/public_html/catalog/ViewProduct.php?Id=a045000000DqTMgAANMicrosoft Exchange and Outlook 2010
Support
• Introduction of MAPI based synchronization for messaging (post release service update)
• Full contact, calendar and messaging synchronization for full Unified Communications experience
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New Application features
Calendar/Contact Synchronization
• Full Calendar and Contact synchronization between the UC Server and Google Apps or Microsoft Exchange
• Support group synchronization configuration via Exchange Super User or Google Oauth credentials
• Provides unified location and presence management
Microsoft OCS Support
• Provides Esna CTI call control to Office Communicator, OCS enabling supported Esna CTI platforms (including Esna UC CTI on any PBX)
• Shared presence between Office Communicator and UC clients
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Packaging
Small Business edition
Standard edition
Enterprise edition Google edition
Size 25-250 users 25-3,000 users 50-30,000 users 25-30,000 users
Applications supported
Unified messaging Yes Upgrade Yes Yes
Octel Migration N/A Yes Yes Yes
Fax server Yes Upgrade Yes Yes
Speech Server Yes Upgrade Yes Yes
CTI Presence server Yes Yes Yes Yes
Fixed to Mobile /Mobility Server Yes Upgrade Yes Yes
CRM gateway Yes Yes Yes Yes
IVR Server Yes Yes Yes Yes
High Availability Geo redundancy N/A N/A Upgrade upgrade
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Packaging
Single Server configuration High availability configuration
25-5000 users 400 users or greater
Windows 2003/2008 server Windows 2003 server
Full Virtualization: VMware suite of applications (vSphere)
Partial Virtualization :VMWare suite of applications (vSphere)- Consolidated and advance services
Resellers have option for software only and source hardware, meeting Min Hardware Specifications- IBM,DELL, HP, etc..
Esnatech has Global Partner network to deliver local deployment and configurations
Technical Operating guideline for processor requirements: https://docs.google.com/a/esna.com/viewer?a=v&pid=sites&srcid=ZXNuYS5jb218ZG9jdW1lbnRzfGd4OjE0NzdlMTFkYjc5ZGJjNDI
How to order & get support
Pre Sales Support‣ www.esna.com for product info, data sheets,
tech pubs, YouTube videos, etc.
‣ Channel or Customer Interaction Support for Design, Configuration or Pricing
• Canada: David Burwash 905-707-9700::[email protected]
• United States: Enterprise: David Ballins 905 695 3175:: [email protected] Mike Seeley 905 695 3176:: [email protected]
• Mid Market: Susan Fernand 905-707-9700:: [email protected]
• EMEA: Nick St John 905707-9700:: [email protected]
Product Ordering‣ Government and Government Related
Agencies/Entities
• Federal, State & Local Gov’t entities can order from Avaya Gov’t Solutions directly
‣ Commercial
• Utilize Standard Partner Process with order and fulfillment through Esna direct
Installations Options• Esna provides all installation services. (BP
can mark up Esna services as needed)
• On Site and/or Touch to Cut Remote Services Available (TTC BP Must be Certified)
• BP Installation and Certification
• $5,000 to train and certify up to 3 techs (CBT)
• Includes demo kit and 1st install support
Post Installation Professional Services‣ Software Support + Upgrades
‣ Managed Care
‣ Custom Development
• Access more Product information log on to:http://www.uc4googleapps.comCONTACT CUSTOMER SERVICE FOR YOUR CREDENTIALShttp://www.slideshare.net/davide.petramalaFor our online Demos, access our demo center at:http://sites.google.com/a/esnatech.ca/video-demo-center/For our online Youtube Channel:http://www.youtube.ca/ucommunicatehttp://www.youtube.com/user/esnatechuc
• Twitter.com/poweredbyesnauc
• www.facebook.com/unifiedcommunications
• http://unified-comm.blogspot.com/
• http://ucsupport.blogspot.com/
• www.youtube.ca/ucommunicate
