By the time you read this, your Administrative Office will be in the midstof its busiest time of the year. We will be attending to many detailsrelated to NAVAN's upcoming 17th Annual Conference, which will be

held in Atlanta, Georgia in September. The phone lines ring constantly duringthe summer, as some of the 34,000 people who receive our conference brochurecall in with questions. That might mean that some of your phone calls will endup in our voice mail system. If this happens to you, please do leave a messageand we will return your call promptly!

The Administrative Office staff consists of myself, and Tonya Miller. Tonyabegan working for NAVAN a few years ago at our conferences in the registrationarea. Then, beginning in March of 2000, she assumed other general year-roundadministrative duties. Tonya now handles most of the membership renewals, newmemberships, conference registrations, and special member mailings. She and Iwork constantly to keep your membership information up-ta-date in ourdatabase. Please call us any time at 888-57-NAVAN or 801-576-1824, or, email usat info@navannet.org with any changes to your emai!, phone numbers, oraddress. This will ensure that you receive our electronic newsletter - E-VAN, andthat you receive your quarterly journal, ]VAD, in a timely manner.

I began working for NAVAN just over 6 years ago. My previous employmentbackground includes a position as a Business Office Manager for a branch of aHome Health Care Agency. So for almost 10 years now, I have worked in abehind-the-scenes role for a medically affiliated organization. [ enjoy my role inproviding continuity to those associated with NAVAN by continuing to be some­one they can count on, and in handling many administrative aspects that helpNAVAN achieve the goals set by its leaders.

My aetual job functions include many financial responsibilities for NAVAN, suchas payroll, accounts receivable and accounts payable, banking, some of the taxareas, and assistance with the budgeting process. Most of your phone calls andother correspondence pass through me. If [ cannot help you, [ will make surethat your issue is presented to the person who can assist you. Our ConferenceExhibitors, Speakers and Sponsors are supported by the Administrative Office, aswell as our Corporate Members.

I appreciate how the NAVAN Board of Directors keeps me involved in the "bigpiCture" of NAVAN so that [ stay excited about my role and contribution. Change isa constant paq of our environment, and the NAVAN Boards and Corllmittees dokeep me on my toes! I have worked with some very talented and energetic boardmembers, committee chairs and committee members over the years, and I lookforward to the future - meeting and working with new ones. I have been espe­cially fortunate to work with Mary Lea Nations, our Executive Director, the pasttwo years, because she provides constant support to the Administrative Office.

I want you to know that one of the aspects of my job that I most enjoy is talk­ing with NAVAN's members, so please feel free to call me at any time, regardingany issue or question, and I will do my best to help you.

I look forward to hearing from you soon, or seeing you in Atlanta! It is alwaysso great to put a face with a voice.

Jf~incesJs/~YSChantz

Office Administrator

FDITORIAI. STAFF

Thomas LaWSOD, PhDEditor-ill-Chief

Marcia Wise, RN

Managing F.ditor

Melissa MurphyProduction ."onager

RonSymesAn Director / I1lU!ilrator

EDITORIAL REVIE\'('

DOARD

Carolyn Brown, MS

Stmd)', UT

Mark CrawfordSandy. ur

Cynthla CrosbyOverland Park. KS

Anne Marie Frey, RN, BSN, CRNIHunting/OIl llQ/ley. PA

Lyon Hadaway. M.fAL, IL~ CJlNI

A/i/ner, G'A

Suzanne Herbst, RN, MAS)'racuse. NY

James Lacy, RN, CRNI

Draper, LTT

Allcla Mares, BSN, CRNJ

Sandy, UT

Lyon C. Manly, RN, CRNICry'Stal Beach. Ft

Donna Jo Mayo, RN, MA

A,ma"dale, VA

Nancy Mourcau, RN, CIlNJ

Hm1urell. GA

NacUne Nakazawa, BS, CRNISail Carios. CA

Jand Delong PettIt, BSN, MSN, NNP

.\fodesto, CA

Lauric Rasberry, aNI, ONC

Columbia, AL

Deborah RichanIson, RN,BS,BSN,MS,CNSHouston, TX

Kc:W R.oscnthal, MS, HNC, CRNI, CANP

Oceanside, NrDarneD Roth, RN, CRNl, LNC

St. WUls..\10

Marcla Rydcr, PhD, lltSt RNsa" Mateo, C1

GaD sansivero, MS, ANP, AOCN

Scbenectady, NY

Robett ScheIper, MD, PhD.'fmtUus, I\'l'

_rScou,PbDRockl'ille, .lfD

Joscph1nc Stone, RN, CPNP, CR.""Moreno lllllej', C1

Marc Stranz, PUnnDDeml(!r, CO

Tom Vcsely, MDSt. LoUis, MO

4 .JVAD Sum mer 2 0 0 3