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Supporting Office 365: An Administrator's Move from Systems to Service-Centric Management
Adam LevithanProduct Manager, [email protected]@collabadam
The Money Factors
Adam Levithan@collabadam
CMSWire & AIIM
Blogger
Product Manager
9+ years in Collaborative Systems
SharePoint expertise: Out-of-the-box solutions, business process management, Governance, adoptions, information architecture
Next Adventure: 200 Mile 1-Day Bike Ride & 200 Mile 2-Day Fundraising Bike Ride August 2016
About Me
YES
Questions
Who are you?• IT Manager• SharePoint Administrator• SharePoint Business Analyst• Power User• Developer
Agenda• The changing marketplace• SharePoint transformation• Your new job
The Changing Marketplace
The Money FactorsWhat's driving transformation?
User Devices Apps Data IT
https://channel9.msdn.com/Events/Ignite/2015/BRK3861
At the Microsoft World Partner Conference in 2014 Microsoft leaders PredictedOver the next 5 to 7 years 20%
on-prem only
10% Pure cloud customers,
70% hybrid strategy
The Money FactorsWhat is Hybrid? Cross version SharePoint (2007/2010/2013)Geographically distributed on-premises environmentsSharePoint Online to SharePoint On-PremisesCloud to On-PremisesCloud to Cloud
SharePoint Transformation
12
14
20
21
What is Office 365 Made of?
OneDrive For Business YammerOneNot
e OutlookSkype for Business
Applications
Skype Exchange
Services
SharePoint
AppsDelve GroupsVideo “InfoPedia”
Azure Active Directory
Office Graph Cloud Processing
Azure Media &
other PaaS Services
You’re New Job
The Money FactorsWhat are you most concerned about?• Managing Users• Rapid Content Growth• Service Outages• Security
Users & Identity
Metadata
Vendor & App Performance
Content Security
Content “Service” Management
Traditional IT
Private cloud
Public cloud
Hardware
Operating Systems
Infrastructure Performance
Perimeter & Server Security
Content “Systems” Management
The Journey
The Money FactorsIn Systems ManagementOn-Premises
Virtualization
Services
Applications
Server Software
Databases
Server Hardware
Storage
Networking
Application Features
The Money FactorsIn Service ManagementOn-Premises
Virtualization
Services
Applications
Server Software
Databases
Server Hardware
Storage
Networking
Application Features
Hosted (IaaS)
Virtualization
Services
Applications
Server Software
Databases
Server Hardware
Storage
Networking
Application Features
Managed (IaaS or PaaS)
Virtualization
Services
Applications
Server Software
Databases
Server Hardware
Storage
Networking
Application Features
Virtualization
Services
Applications
Server Software
Databases
Server Hardware
Storage
Networking
Application Features
Cloud Software(SaaS)
Azure AD Connect: Your Identity Bridge
SaaS Apps
BoxCitrix ConcurGoToMeetingConcurDocusign
Azure AD Connect
(sync + sign on)
Active Directory
LDAP directories
Other identity stores
DropBoxGoogle appsJiveSalesforceServicenowWorkday…
Your Custom Apps
User Device
CommonSign on
https://channel9.msdn.com/Events/Ignite/2015/BRK3169
The Money FactorsIn 2013 (Thank you Matthew Bailey)30
http://www.slideshare.net/MatthewJBailey/a-careerinsharepoint
In 2013 – SharePoint Administrator Activities ULS Logs PowerShell Active Directory Security – server Permissions – user SQL Server management Install Solutions Monitoring / reports Architecture / topology Server performance Random troubleshooting Azure & Office 365 Web Applications Service Applications Term Store / metadata Search
InfoPath User Profiles / My Sites Virtualization Storage (SAN, VNS, VNX) Claims 7 ADFS IIS Microsoft Core technologies Backups & Restore
31
http://www.slideshare.net/MatthewJBailey/a-careerinsharepoint
The Future – Office 365 Administrator Activities ULS Logs PowerShell Active Directory Security – server Permissions – user SQL Server management Install Solutions Monitoring / reports Architecture / topology Server performance Random troubleshooting Azure & Office 365 Web Applications Service Applications Search
InfoPath Term Store / metadata User Profiles / My Sites Virtualization Storage (SAN, VNS, VNX) Claims 7 ADFS IIS Microsoft Core technologies Backups & Restore
32
http://www.slideshare.net/MatthewJBailey/a-careerinsharepoint
The Money FactorsSolution Administrators Spend:• 25% less time on scheduled maintenance tasks• 23% less time on unscheduled maintenance tasks• 20% less time on storage and quota management• 27% less time on data recovery• 21% less time on upgrades
http://blog.bettercloud.com/changing-role-of-it/
The Money FactorsKnowing Your O365 Administrative Portal
The Money FactorsKnowing Your NEW O365 Administrative Portal
Questions