Office 365 for education Customer Deck. | Copyright© 2010 Microsoft Corporation MEET STUDENT AND EDUCATOR NEEDS LEARNING FROM ANYWHERE LOWER COSTS ENTERPRISE

Office 365 for educationCustomer Deck< INSERT DATE >

| Copyright© 2010 Microsoft Corporation

MEET STUDENT AND EDUCATOR

NEEDS

LEARNING FROM ANYWHERE LOWER COSTS

ENTERPRISE CLASS SECURITY, RELIABILITY,

AND PRIVACY

Cloud Services in Education

“Budgets are getting smaller,. Requirements are getting larger. Data is getting even larger still.” Microsoft “helps us meet those demands without having to purchase and manage the infrastructure that we would need if we created our own solution.”

Chris Spice, Assistant Director of Information Services, University of

Ulster

Microsoft “offers the administrative control and privacy that we needed for our student e-mail service, helping us conform to the Children’s Internet Protection Act.”

Fred Baker, Technology Director Coos Bay School District, California

Some of our colleges didn’t even offer e-mail services. Now they have a suite of sophisticated collaboration services that will go a long way to support our mandate for preparing students for the working world.”

Bill Gray, CIOTechnical College System of

Georgia

“We can close the technology gap between rich and poor districts and level the playing field for students regardless of where they live. Because they are ‘in the cloud,’ Kentucky schools will always stay up-to-date with the latest innovations.”

Dr. Terry Holliday, Kentucky Commissioner of

Education


Evolving Technology in Education

3

The cloud on your terms

Meeting student and educator needs

Online

On-premises

Learning Analytics

Enterprise Content

ManagementCollaboration Search and

DiscoverUnified

Communications


Announcing Office 365 for education

BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR

EDUCATIONAL INSTITUTIONS OF ALL SIZES.


LOWER COSTSIT Control and Efficiency

MEETING STUDENT AND EDUCATOR

NEEDSLearning together, smarter

Microsoft Office 365 for education Value

LEARNING FROM ANYWHERE*

Solve problemsfrom more places

ENTERPRISE CLASS SECURITY,

RELIABILITY, AND PRIVACY

Keeps you in control

MEET STUDENT AND EDUCATOR NEEDSLearning Together, Smarter

• Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future

• Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution

• Communicate seamlessly from email to instant messaging to online classrooms, including audio, video and screen sharing

• Helps students and educators become more productive with a 25GB mailbox that unifies email and voicemail (Unified Messaging)

• Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms

• Allow users to see whether other students or educators are online

























*Requires Microsoft Office 2007 or higher for best experience

Co-Authoring in Word

Presence

Sharing options

Collaboration support

Status update

Activities

My Sites in SharePoint

Online meeting presentation with pc-to-pc audio and video

Desktop and Application sharing and virtual whiteboard

Recording Capability

Instant messaging

Easily connect with others across the institution with

calendar sharing and publishing in Outlook

Allow presence awareness across the institution

25GB mailbox

Voicemail in audio and text format










Microsoft Office 365 for education Value• Provide users anywhere-access to their email, assignments and calendar on nearly

any device*

• Works with devices that students and educators use most -- including PC, Mac, Windows Phone, iPhone, Android and BlackBerry**

• Rich experience with Outlook Web App on a broad set of browsers or offline access via Office desktop applications on PCs and Macs

• View and edit assignments with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari, and Chrome)

• Connect securely* over Internet with HTTPS without the need for VPN

LEARNING FROM ANYWHERESolve problems with others from more places

* Access from mobile devices depends on carrier network quality and availability** Hosted Blackberry service is an add-on service

Web applications with cross-browser support

Outlook Web App

Seamless mobile access across many devices

Access to PowerPoint

Access to SharePoint Office Hub in Windows Phone 7Access to Calendar

Access to shared documents











• Reduce the time and effort spent managing email and collaboration servers, such as patch upgrades and security updates, while still keeping you in control

• 24/7, IT professional phone support or via electronic ticketing

• Hybrid deployment scenarios allow on-premises and online users to work together seamlessly

• Simplified management with a single administration center with role based access

• Ease of interoperability with existing systems, such as Sunguard and Blackboard, through extensible platform

LOWER COSTSIT control and efficiency

Service health portal Simplified Management











• Same 99.9% uptime commitment, backed by a SLA, as Office 365 for enterprises

• Safeguard your data with enterprise-grade reliability, disaster recovery capabilities, geo-redundant, replicated, data centers and a strict privacy policy

• Compliant with ISO 27001, SOX 70 Type I, FERPA, HIPAA, FISMA, EU Safe Harbor Seal

• Helps protect your email environment with premium anti-spam and antivirus protection provided by multiple virus scanning engines

• Configure services to meet your institution’s unique needs and give your users access to only the services they need

ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACYKeeps you in control

99.9% uptime commitmentGeo redundant datacenters


Customers Are Embracing Cloud Productivity with Microsoft

9


Eastern decided to offer Microsoft cloud-based messaging to their students in conjunction with their previous service. Over 2,200 students enrolled gradually over the first year, plus another 2,600 the following year after the previous service was discontinued. After experiencing the power of cloud and its benefits, Eastern is in the process of moving their alumni to the platform as well.

The Kentucky Department of Education opted for the cloud and implemented a Microsoft-based hosted messaging and collaboration solution. Teachers, staff and students can access information in the cloud virtually anytime, anywhere, through popular Web browsers and from any Internet-connected PC or mobile phone.

Middlesex University selected Microsoft-based cloud services for their 33,000 students and decided to continue using its Exchange Server–based system for faculty. With a Middlesex was able to expand to meet the growing volume of email and also offer students a variety of online tools for collaboration with a single communication platform based on Microsoft technologies.

Scale Over Time Hybrid Purely Online

Customer Examples: Deploying Microsoft cloud solutions

10


Continuous Investment

11

90 Days Roadmap

communicatedField, partner and customer

inputs

Top feature requests identified

6-8 Weeks Feature

prioritization and dev. sprints

Rhythm of the Service


What’s New in Office 365

12

• Voice mail with unified messaging

• Integrated personal archiving

• Retention policies and legal hold

• Exchange control panel• Free/busy coexistence• Cross premises

management

• IM & Presence across firewalls

• GAL/Skill search in SharePoint

• Online meeting with desktop sharing

• Activity feeds• Contact photos• Click to communicate

from Office contact cards

• Windows Live federation

• My Sites to manage and share documents

• Access documents offline

• Improved Team & Project Sites

• Document-level permissions to protect sensitive content

• Share documents securely with Extranet Sites

• Cross site collection search

• Office Pro Plus as a subscription

• Office Web Apps

• New user interface• Role based access• Identity federation (eliminate sign-in client)• Multi-factor authentication support• Remove scale limitation

PlatformCapabilitie

s


IT Managed Self Managed

25GB online storage with SkyDrive

Windows Live Messenger

Web Apps with SkyDrive

10GB Exchange experience

Collaboration | Storage | MessagingOffice Web Apps | Sky Drive | Windows Live Messenger

Social Networking ConnectorsFacebook | Twitter

Exchange OnlineCloud-based email, calendar and contacts with always-up-to-date protection from viruses and spam.

SharePoint OnlineCloud-based service for creating sites to connect educators and students. Create and share with Office Web Apps.

Microsoft® Office Professional PlusThe world’s leading productivity tool now seamlessly connected and delivered with cloud services.

Lync OnlineInstant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing.

Live@edu to Office 365 for education

today Office 365 GA Office 365 for educationGA

Office 365 for educationMigration Available

Online

Demonstration

New User Experience


What Does Moving to the Cloud Mean?

• Standardization• Single architecture• Limited configuration and customizations options

• Deployment• Initial deploy is still required to migrate data to Office 365• AD clean up and network upgrade is often required

• Service Change• Balance between continuous innovations and minimize change• Customer controls IT policies but not feature availability

• Privacy and Security Considerations• Understand your internal security and privacy requirements

16


Why Microsoft ?

17

• More than 10,000 education customers on Microsoft cloud services providing services to tens of millions of students and educators

• 20+ years experience in building enterprise software

• 16,000 partners committed to BPOS - 100’s of education partners committed to Microsoft cloud services

• Global reach: BPOS is available in 40 countries and localized into 20 languages

Enterprise-Grade

Services

• Same best in class features found in Exchange, SharePoint, Lync and Office apps

• Seamless transition and experience for educators and students

• Anywhere access across phones, browsers and PCs

Rich and Familiar

Capabilities

• Right offers for the right users

• Power of choice: on-premises, online or hybrid

• Continuous innovations every 90 days

• Major and minor update policy respectful to IT pro need for control

• Service delivery platform approach enabling new services across Microsoft and partners

Most Flexible Platform

• Shape the Future, enables governments to attain ambitious goals with broad Public Private Partnership experience

• Partners in Learning, global initiative designed to increase access to technology and improve its use in learning

• DreamSpark, allows current students to download Microsoft developer, designer and gaming software for free

• Microsoft Imagine Cup, world’s largest student technology competition

Commitment to

Education


What’s Next

18

2

1 Learn more @ www.office365.com

Explore Office 365 in our Customer Immersion Experience Centers

3 Ready today – discuss Live@edu and Office 365 options with your account manager or partner

Appendix


World Class Data Centers

• $2.3B+ Investment in cloud infrastructure• Geo-Redundant Data Centers• Locations in North America, Europe, and Asia to provide optimal

performance• 99.9% guaranteed uptime (99.95% actual)• Secure Infrastructure – ISO27001 and SAS70 certified• Built from the ground up to be environmentally sustainable


Security ProgramA risk-based, multi-dimensional approach to help safeguard services and data

21

Security Monitoring & Response, Threat & Vulnerability Management

Access Control & Monitoring, File/Data Integrity

Account Management, Training & Awareness, Screening

Secure Development Lifecycle, Access Control & Monitoring, Anti-Malware

Access Control & Monitoring, Anti-Malware, Patch & Config Mgmt

Dual-factor Authentication, Intrusion Detection, Vulnerability Scanning

Edge Routers, Firewalls, Intrusion Detection, Vulnerability Scanning

Video Surveillance, biometrics, Access Control

Security Management


Privacy ProgramDesigned to enable consistent "high bar" privacy practices that support global standards for data handling and transfer

22

Documented & enforced privacy requirements • Microsoft Online Services Privacy Statement • Microsoft Online Services Privacy and Regulatory

Divisional Requirements Specific to Software + Services

• Corporate-level Privacy Guidelines for Service Development

Privacy disclosures & transparency• Microsoft Online Services Privacy Statement • EU Safe Harbor Certification

Disclosure

Choice

Notice


Office 365 Deployment

23

• Increase velocity of customers’ move to Office 365 while simultaneously reduce time and effort required to deploy

• Help customers realize value faster from their purchase of Office 365

• Make deployment cost more predictable and ensure that customers have a deployment plan at time of sale

• Establish deployment standards to manage customer expectations

• Scale partner ecosystem to deploy Office 365 to thousands of customers across all segments

Objectives

• Deployment is usually not discussed at the time of sale, so we want to change that behavior

• Deployment is critical in large accounts since billing for service usually starts after deployment of seats

• Improve customers’ experience of moving to online services – quick, efficient, and predictable

• Improve skills of partners so that they can assist customers to deploy and deliver value added services

Context

• Enable Partners to Deploy Office 365 in Small, Mid-Size, and Enterprise Customers

• Offer Microsoft Premier Deployment (MPD) to Office 365 EPG Customers (Major and CFAM only) where the number of seats exceeds 2,400

• Offer MPD to Dedicated customers in Enterprise Segment Customers

Strategy

• Provide Microsoft Online Deployment Guide (MODG) for Office 365

• Provide Deployment Training in every region worldwide

• Provide Deployment Support for up to 160 hours through MPD to partners for up to 3 engagements

• Maintain a list of Recommended Deployment Partners

Partner Enablement

• Build a BG funded team for Office 365 Deployment to customers > 2400 seats

• Augment the deployment team with MCS and a select set of partners

• Assist Partners through guidance, training, and deployment support

• Drive Office 365 Deployment Objectives

Microsoft Premier Deployment


Exchange Server and Exchange Online

Mobile Collaboration

Email &Calendar

Voicemail in Your Inbox

Email Archiving

ON PREMISES

OFFICE 365




Email &Calendar


Email Archiving

ON PREMISES

OFFICE 365

Rich client access via Outlook

Premium web experience via OWA

Large mailbox sizes (25 GB)

Calendar sharing and publishing

Premium anti-spam andantivirus (Forefront)

Information protection and control




Email &Calendar


Email Archiving

ON PREMISES

OFFICE 365

Sync email, contacts, calendar

Supports popular mobile devices

Remote device wipe

Mobile device security policies

Block and quarantine devices




Email &Calendar


Email Archiving

ON PREMISES

OFFICE 365

Text preview of voicemail

Customized greetings and call transfer options

Voice access to e-mail, calendar, and contacts

Message waiting indicator

Lower TCO with email and voicemail on one platform




Email &Calendar


Email Archiving

ON PREMISES

OFFICE 365

Personal archive

“Move and delete” policies

Legal hold policies

Transport rules

Multi-mailbox search for e-discovery


Lync Server and Lync Online

29

Basic Messaging Conferencing Voice PBX Replace

ON PREMISES

Office 365

Not AvailableFY12



30


ON PREMISES

Office 365

Not AvailableFY12

Presence

Instant Messaging

GAL and Skill Search

Activity Feeds

Windows Live Messenger Federation (incl. Mac)

PC to PC voice & video calls



31


ON PREMISES

Office 365

Not AvailableFY12

Multiparty (3+) Audio/Video

Ad hoc collaboration

Application Sharing

Online meetings

Reservation-less audio conferencing

Requires Telco partner to connect to the public phone network (PSTN audio conferencing)



32


ON PREMISES

Office 365

Not AvailableFY12

Call landlines and mobiles (PC to PSTN)

Transferring and forward calls

Single number

Simultaneous ring

Exchange Voice Mail Integration

Requires Telco partner to connect you to the public phone network

(DIDs, PSTN termination)



33


ON PREMISES

Office 365

Not AvailableFY12

E911

Call Admission Control

Branch office appliance

Existing telephony integration

Fax and analog devices

Call Park, Hunt Groups

If the customer wants PBX replace, all OCS workloads must run on premise

On Premise OCS can work with SharePoint & Exchange Online – Sell Office 365 “E” + Voice CAL!


SharePoint and SharePoint Online

34

Sites & Communities

Content Management

Search, Insights & Composites

ON PREMISES

OFFICE 365

FAST Search – Wave 15

BCS – FY12PerformancePoint – Wave 15

No full-trust code

i


Programmability and More Control

35

Service Specific ControlFall through experience to specific services to gain similar server configuration control

Platform Web ServicesNew programmability layer allowing third party to interact with platform, by-passing the user interface

Remote PowerShell Manage the hosted Exchange environment via command line, build applications that leverage the service to meet your existing business requirements and processes

Collaboration CustomizationVisual Studio 2010 and SharePoint tools for building, testing and packaging Sandboxed Solutions


Role Based Access

36

Partner Roles

Admin and End User Roles

Tenant AdminIncludes full permissions to your company. The initial user created when signing up will be assigned this role. Can assign admin permissions to other users.

Billing AdminHas full permissions for billing tasks, and read only permissions for company objects (domains, users). Any user with this role will also receive notifications for billing events.

User Account AdminHas read only permissions to all company objects, and has user administration permissions. Cannot make changes to billing or tenant admins.

Help Desk AdminHas read only permission to all company objects, and has reset password privileges. Cannot reset password for tenant, billing or user account admins.

Service Support Admin Has read only permissions to all company objects. Also has the ability to manage individual services.

User This is the default role for all users, and does not include any admin permissions.

Agent Admin Agent will have full access (Tenant Admin role) on all tenants that the partner has access to

Agent Help Desk AdminAgent will have access to reset passwords only (Help Desk Admin role) on all tenants that the partner has access to.

Documents

Office 365 for education Customer Deck. | Copyright© 2010 Microsoft Corporation MEET STUDENT AND EDUCATOR NEEDS LEARNING FROM ANYWHERE LOWER COSTS ENTERPRISE