ob group 6 final ppt.pptx

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    Afect, Emotions and Moods

    Afect:Feelingsthat peopleexperience

    Moods: Lessintense eelings

    than emotions thatoten arise without

    specic event

    Emotions: Intenseeelings caused !

    specic eventsdirected at

    someod! or

    something

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    "#$E% &F EM&"I&'%

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    Add !our procedure here

    EM&"I&'AL I'"ELLI(E')E *E+

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    IM$&-"A')E &F E+

    Emotional intelligence afects:

    #our perormance at wor.

    #our ph!sical health

    #our mental health

    #our relationships

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    /igh I+

    )ritical

    )ondescending

    Inhiited

    0ncomortale with

    sensualit!

    Emotionall! land

    /igh E+

    $oised

    &utgoing

    )ommitted to people and

    causes

    %!mpathetic and caring

    )omortale with themselv

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    I+ contriutes onl! aout 123 to success in l

    E+ )ontriutes or the rest

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    )&M$&'E'"% &F E+

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    IM$LEME'"A"I&'

    -ELA"I&'%/I$ MA'A(EME'"%ELF MA'A(EME'"

    %&)IAL A4A-E'E%%%ELF A4A-E'E%%

    Keep ajournal o

    your eelings

    Make a listo your roles

    Predict howwill you eel Listen

    Carefully

    Makeatwoway

    communication

    Useproperody

    language

    Chalk outareas o

    de!elopment

    List downmethods o

    de!elopmentListthethingsthatcauseanimpulsi!e

    reaction

    "trategi#etocontroleach

    ofyourreactions

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    5o diferent proessions re6uire diferenlevels o E+7

    Cluster $ % E&tremely 'ighArtist, Insurance, Advertisement, %ocial 4or.

    Cluster ( % 'igh

    "eaching, Legal, "ourism, $olitics, 8usiness9Entrepreneurship,

    Cluster ) % A!erage

    udiciar!, Administration, Inormation "echnolog!, Medicine,8an.ing, Engineering, Accountanc!, 'ursing

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    E;AM$LE%

    Ater stud!ing >3 o them all in the cateo Average E+? &nl! @3 showed high E+?

    In another research it has een ound thatinsurance salesperson who were more optimistsold B>3 more insurance policies in their rst tw!ears than did pessimists?

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    5istract0s

    Increase ourCulnerailit!

    Inhiitree Dowo data

    Mot0

    Increaseconde

    8uild"rust

    /igh $erormers sa!that emotions :

    "raditionalists sa!that emotions :

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    (auge the scope or improvem

    0nderstand the underl!ing emand respond efectivel! to theemotional aspects e!ond the needs?

    Lets !ou control !our ehavioremotions?

    -esolve conDicts and uildrelationships?

    5eal with hardships?

    -esults?

    Evaluate !our E+?

    $racticing deep and ocusedlistening and ocus on od!language or nonveral

    communication cues?

    Manage stress?

    8ecome emotionall! aware?

    0se humor and pla!?

    /ow7

    )an E+ e developed at wor.place7"he Answer is #es

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    FA)"% 4hat happened in that situation7

    4ho and what were involved74hat was m! role74hat were others roles7

    E;$E-IE')E /ow did I eel in that situation74hat emotions did I experience within m!sel in that situ4hat in particular made me eel this wa!7

    E;$-E%%I&'%

    4hat emotions did I express in that situation74hat ehaviours did I exhiit ecause o those emotions/ow did others respond to m! emotional expression and

    LE""*+ ,id my eha!iours lead to the desired result-.hat type o eha!iours should e e&hiited in th'ow should and how would / deal with similar situ

    uture-

    Enhancing !our E+"he F?E?E?L approach

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