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Business plan presentation for Capstone course.
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Kelly CookJessica Landin
Jonathan ThornhillBrian Wiggs
Business Plan
Business Description
Objective:Establish the Northern Virginia Physician Alliance which will seek to:
1) Acquire physician practices in the rural areas of the Washington-Arlington-Alexandria (WAA) metropolitan area
2) Expand NVHS’s service area, referrals, and downstream revenue sources
Private non-profit operating subsidiary of Northern Virginia Health System (NVHS)
Mission
Industry Analysis Physicians
-Reduced Medicare reimbursement making private practice more difficult-Expense and complexity of complying with healthcare reform requirements -Ability to focus on "being a doctor" as opposed to running a practice-Steady income and job security-Better work/life balance
Healthcare Systems-Predicted physician shortage (particularly PCPs)-Fierce competition/expand market share/create referral network-Provides mechanism to Improve quality and reduce cost by having more control over physicians and incentive based pay
Market Competition
• Major players present with brand recognition (i.e. George Washington)
• Competition is focused in acquiring practices in more densely populated sections of the WAA metro area
Sen-tara
Medi-cal
Group13%
Inova Medi-
cal Group
5%
Fair-fax
Family Prac-tice0%
Med-Star
Physician Part-ners3%
Mid-Atlantic Permanente Medical Group
31%
GW Medical Faculty As-sociates
24%
Johns Hop-kins Commu-nity
Physicians
5%
Unaffiliated 18%
Estimated WAA Metro Area Market Distribution
Business Strategy
• Focus primarily on existing practices located in rural areas of WAA metro area
• Incorporate clinical and functional integration to maximize efficiency, quality and the patient experience
Phase I: Rural PCP Practices
Phase II: Suburban PCP
Practices
Phase III: Specialty Practices
Marketing/Target Audience
Establish the NVPA brand by educating/recruiting potential physician practices:
In the WAA metro area, particularly the rural areas• Practices known to refer to NVHS• Practices with unknown referral patterns • Practices known to refer to competition• Practices with ≥ 3 physicians
Operations
Centralized Operational Support
Risks– Decreased physician productivity – Lack of meaningful compensation system
HR Legal/ IT
Business Office Strategic Planning Marketing
Financial Facilities/Supplies Credentialing
Implementation Plan
2013Q1:Hire centralized administrative and marketing staff
2013Q1 and ongoing: initiate practice contact
2013Q2 and ongoing: marketing operations
2013Q2 & Q3: Hire additional marketing staff
2013Q3: Execute initial contracts
2013Q4: Begin KPI monitoring
Financials
Net Patient Revenue
Total Expenses
(Unadj.) Change in Net Assets
Investment and Transfers to NVPA
2013 2014 2015 2016 2017
$12 $10 $10 $10 $10$10
$2.7 $16.3 $32.6 $43.9 $52.9
$5.1 $19.9 $36.1 $57.9$48.2
($2.4) ($3.5) ($3.5) ($5.9)($4.3)
(Amounts in millions)
Downstream Net Revenue
Net Present Value
$2.3 $14.3 $28.6 $45.6$38.5
$0.4 8.5%Internal Rate of Return
Measuring Success
Internal Satisfaction-Employee Satisfaction-Employee Turnover-Physician
Satisfaction-Physician Turnover
Finance -Profitability
-Cost Management -Patient Visit Volume
-Missed Appointments
Quality-Door to Doctor
-Patient Satisfaction-Time to Third Appointment
Employee Safety
Regulatory-EMR Utilization
-Value Based Purchasing
-Clinical Outcomes
-HIPPA Adherence
Key Performance Indicators
Thank You!