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NPS Report
June 2014
oGCDP
National NPS
oGCDP Matched Score
oGCDP Realized Score
oGCDP Completed Score
oGIP
National NPS
oGIP Matched Score
oGIP Realized Score
oGIP Completed Score
iGIP
National NPS
iGIP Matched Score
iGIP Realized Score
iGIP Completed Score
Some important points...● The overall response rate is still dismal at an average of 35%.
○ ICXs response rate is at an acceptable number of 58%. ○ OGX is dragging the number down with 25 & 24 for oGCDP and oGIP
respectively. ● Communication still seems to be one of the most prevalent problems faced by
all programmes.● Quality and preparation during Matching is something that both programmes in
GIP should be concentrate on.
*Note - If one program or both programs are not listed for an LC, there were no surveys sent for them in May
Appalachian (OGX) Top Areas of Satisfaction1. Logistical Support 2. Cultural Preparation 3. Integration by the hosting entity
Top Areas for Improvement1. Communication effectively
during acceptance procedure 2. Visa documents and information3. Logistical Support
45% Response Rate
45% Response Rate
Arizona State (OGX) Top Areas of Satisfaction1. Integration by hosting entity
Top Areas of Improvement● No detractors or passives in the
month of June
13% Response Rate
Arizona State (iGIP) Top Areas of Satisfaction● Information provided about the
GIP Programme ● Induction into AIESEC
Top Areas for Improvement● The selection process
50% Response Rate
Austin (OGX) Top Areas of Satisfaction1. Cultural Preparation 2. Integration by hosting entity3. Logistical Support
Top Areas for Improvement1. Logistical Support 2. Job Description clarity &
alignment
29% Response Rate
Baruch (OGX)Top Areas of Satisfaction1. The selection process 2. Integration by the hosting entity3. Logistical Support
Top Areas for Improvement1. Job description clarity &
alignment2. Living team experience3. Personal development due to
this experience
26% Response Rate
Chapel Hill (OGX) Top Areas of Satisfaction1. Cultural preparation 2. Integration by the hosting entity 3. Logistical support
Top Areas for Improvement1. Information provided about the
GIP programme2. Induction process3. Information about AIESEC
15% Response Rate
Colorado (OGX) Top Areas of Satisfaction1. Induction to AIESEC2. Induction by the hosting entity
Top Areas of Improvement● No detractors or passives in the
month of June
40% Response Rate
Cornell (OGX)
No responses from EPs
0% Response Rate
Dallas
No surveys sent out for OGX or iGIP
Denver (OGX) Top Areas of Satisfaction1. Integration by the hosting entity2. Logistical support
Top Areas for Improvement1. Job Description clarity and
alignment
17% Response Rate
Denver (ICX)
No responses from EPs
0% Response Rate
Eau Claire (OGX)
No responses from EPs
0% Response Rate
UGA (OGX) Top Areas of Satisfaction1. Personal development due to this
experience 2. Professional development due to
this experience 3. Matching Support
Top Areas for Improvement1. Job description clarity & alignment2. Personal development due to this
experience 3. Professional development due to
this experience
16% Response Rate
UGA (ICX)
No responses from EPs
0% Response Rate
Georgia State (OGX)Top Areas of Satisfaction● No detractors in the month of
June
Top Areas for Improvement1. Matching support 2. Visa documents and information
33% Response Rate
Georgia Tech (OGX) Top Areas of Satisfaction● No promoters in the month of
June
Top Areas for Improvement1. Matching Support
13% Response Rate
Houston (OGX)
No responses from EPs
0% Response Rate
Illinois (OGX) Top Areas of Satisfaction1. Integration by host entity
Top Areas for Improvement1. Cultural preparation 2. Job description and alignment
18% Response Rate
Indiana (OGX) Top Areas of Satisfaction1. Personal development due to
this experience2. Cross Cultural understanding
and awareness
Top Areas of Improvement● No detractors or passives in the
month of June
13% Response Rate
Indiana (ICX) Top Areas of Satisfaction1. Information about GIP
programme
Top Areas of Improvement● No detractors or passives in the
month of June
25% Response Rate
Madison (OGX) Top Areas of Satisfaction1. Cultural Preparation 2. Integration by the hosting entity
Top Areas for Improvement1. Job description clarity and alignment 2. Clarity on AIESEC vision and your
contribution towards it 3. Cultural preparation
21% Response Rate
Madison (iGIP) Top Areas of Satisfaction1. Personal development due to
this experience2. Professional development due to
this experience 3. Professional working
environment
Top Areas of Improvement● No detractors or passives in the
month of June
100% Response Rate
0% Response Rate
Miami (OGX) Top Areas of Satisfaction1. Matching Support
Top Areas for Improvement1. Cultural Preparation 2. Job Description clarity and
alignment 3. Integration by the hosting entity
31% Response Rate
Michigan (OGX) Top Areas of Satisfaction1. Personal development due to this
experience2. Professional development due to
this experience 3. Opportunity to create positive
societal impact
Top Areas for Improvement1. Living team experience2. Support from AIESEC throughout
the experience3. Professional development due to
this experience
28% Response Rate
Mizzou
No surveys sent out for OGX or iGIP
Northern Illinois (OGX)Top Areas of Satisfaction● No promoters in the month of
June
Top Areas for Improvement1. Integration by the hosting entity
100% Response Rate
Northwestern (OGX) Top Areas of Satisfaction1. Personal development during this
experience 2. Professional development during
this experience 3. Clarity on AIESEC vision and your
contribution towards it
Top Areas for Improvement● No detractors in this period
23% Response Rate
Northwestern (iGIP)
No responses from EPs
0% Response Rate
Ohio State
No surveys sent out for OGX or iGIP
Purdue (OGX) Top Areas of Satisfaction1. Integration by the hosting entity into
the local culture
Top Areas for Improvement1. Logistical support2. Job description clarity & alignment
17% Response Rate
Purdue (iGIP)
No responses from EPs
0% Response Rate
San Jose (OGX) Top Areas of Satisfaction1. Integration by the hosting entity2. Personal & professional
development due to the experience3. The selection process
Top Areas for Improvement1. Matching support2. Communication effectivity during the
acceptance procedure3. Visa documents & information
19% Response Rate
San Jose (iGIP) Top Areas of Satisfaction1. Personal & professional
development due to the experience2. Cultural preparation3. Integration by the hosting entity
Top Areas for Improvement● No detractors or passives in the
month of June
100% Response Rate
SLO (OGX) Top Areas of Satisfaction1. The selection process2. Communication by the host LC
during the acceptance procedure3. Matching process explanation
Top Areas for Improvement1. The selection process2. Matching support3. Information provided about the GIP
program
50% Response Rate
SLO (iGIP)
No areas chosen by EP
100% Response Rate
Seattle (OGX) Top Areas of Satisfaction1. Matching tools & email training
Top Areas for Improvement1. Activities to become a better leader -
operational knowledge for the specific role
7% Response Rate
Seattle (iGIP)
No responses from EPs
0% Response Rate
Texas A&M (OGX)
No areas chosen by EP
25% Response Rate
Texas A&M (iGIP) Top Areas of Satisfaction1. Cultural preparation2. Job description clarity &
alignment
Top Areas for Improvement1. The selection process2. Matching support
100% Response Rate
DC (OGX) Top Areas of Satisfaction1. Personal development due to the
experience2. Cultural preparation3. Integration by hosting entity
Top Areas for Improvement1. Information provided about GIP2. Communication & clarity around the
selection process3. Matching process explanation
25% Response Rate
Yale (OGX) Top Areas of Satisfaction1. Logistical support -
accommodation & pick-up2. Cultural preparation3. Integration by the hosting entity
Top Areas for Improvement1. Job description clarity &
alignment2. Logistical support -
accommodation & introduction to organization/project
30% Response Rate
