Embed Size (px)
DESCRIPTION
Novell Endpoint Management benefits are to improve user productivity, lower IT costs, and mitigate risks.Sussex Health Informatics Service, which is part of the U.K. National Health Service, and Wyoming Medical Center are two organizations in the healthcare industry that employ Novell Endpoint Management services, such as Novell ZENworks and others, to meet their IT needs.
Citation preview
July, 2010
Novell® End-User Computing Success StoriesEndpoint Management / Healthcare
© Novell, Inc. All rights reserved.2
Novell® Endpoint Management Benefits
• Ensure users get the right applications, whatever device they use
• Repair problems with minimal business impact – reduce troubleshooting time by up to 50%
Impact Success Stories
Improveuser productivity
• Perform easier and faster application rollouts – from 2 days to 2 hours
• Execute fixes remotely – cut travel costs by 50%
• Deploy new workstations quickly – from 1 day to 40 minutes
Lower IT costs
14K PCs
25K PCs
6K PCs
11K PCs
Mitigaterisks
• Stop data breaches – avoid lawsuits of up to $3M
• Reduce business risk and increase compliance - avoid over-spending on software licenses
12K employees
20K devices
3K PCs
© Novell, Inc. All rights reserved.3
Customer SuccessNovell® Endpoint Management
4K workstations
5K devices
20K devices
14K workstations
We looked at several tools like IBM but found that Novell ZENworks™ Configuration Management offered the best scalability and manageability. - May 2010
With the old [Microsoft] solution, it could take up to two hours to install a new application...Novell ZENworks Configuration Management can get the same job done in just 30 minutes. - Jan 2010
Using the asset management capabilities of Novell ZENworks Configuration Management, we can quickly identify which workstations are ready to handle the migration to Windows 7. - Jan 2010
The real cost savings are in license control and management. ZENworks Asset Management gives us a true indication of the licensing required, so we no longer over-provision. - Jun 2009
We selected Novell® ZENworks™ Configuration Management because its patch management and asset management capabilities were far superior to those of the Altiris solution. - Nov 20102K employees
© Novell, Inc. All rights reserved.4
Key Analyst RecognitionNovell® Endpoint Management
Strong performer, Forrester Wave™: IT Asset Life-Cycle Management, Q2 2009
Visionary, Magic Quadrant for PC Configuration Life Cycle Management Tools, Nov 2009
Challenger, Magic Quadrant for Mobile Data Protection, Sep 2009
“ZENworks™ Configuration Management is particularly strong in the management of Linux-based devices”, Jan 2009
“Organizations should definitely include Novell ZENworks™ in their evaluations”, ZENworks, Apr 2010
© Novell, Inc. All rights reserved.5
Press PresenceNovell® Endpoint Management
ZENworks Asset Management - Best Asset Management Solution
ZENworks Endpoint Security Management - Best Security Solution
With the recent enhancements to the [ZENworks™] portfolio, customers now have the tools to mitigate the risks that come with large scale Windows 7 migrations including potential data loss and user downtime - Mar 2010
ZENworks Configuration Management – Finalist Best Policy Management Solution, SC Magazine 2010 awards
ZENworks Patch Management – Solid patch management solution that scales nicely for any size environment - Feb 2010
ZENworks Endpoint Security Management – Certainly a strong product, as one would expect from Novell - May 2010
Endpoint Management In Healthcare
© Novell, Inc. All rights reserved.7
Challenge
Solution Results
"I was impressed with the way Novell® approached the scale and the unique
challenges of the NHS, and pulled out all the stops to deliver great results. Novell
ZENworks™ Configuration Management is a really comprehensive package: its
integrated inventory management, remote access and software delivery capabilities
are ideal for our needs."
Sussex Health Informatics Service (HIS), part of the U.K. National Health Service(NHS), is responsible for the IT infrastructures of all 10 Sussex NHS Trusts, which includes 280 practices, 350 employees, and more than 25,000 PCs.
Cost-effectively support 25,000 PCs and 997 servers
Simplify IT burden by managing endpoint devices from single point
Gain clear picture of all IT assets on network
Novell ZENworks Configuration Management
Planning to introduce ZENworks Asset Management and ZENworks Patch Management
Reduced number of site visits; cut remote fix time from 3 days to 12 minutes
Achieved higher ratings in NHS infrastructure assessments due to faster IT service delivery
Largest single deployment of ZENworks Configuration Management globally
Largest ZENworksdeployment globally
Updated December 2009
© Novell, Inc. All rights reserved.8
Challenge
Solution Results
"We evaluated both Microsoft and Novell® ZENworks™ Configuration Management,
and found Novell definitely has the edge. Microsoft requires a lot of integration with
Active Directory, and it can’t perform remote diagnostics or asset management as
well as Novell. The savings we'll achieve with Novell ZENworks Configuration
Management will be astronomical.”
Wyoming Medical Center is a 205-bed not-for-profit acute care hospital in the center of Wyoming. Its heart and neuroscience centers have received national recognition for quality measures and outstanding care.
Simplify IT burden by automatically managing and patching 800 workstations
Achieve HIPAA compliance by securing patient data and removing unwanted software on workstations
Novell ZENworks Configuration Management (selected over Microsoft)
Novell ZENworks Asset Management
Novell ZENworks Endpoint Security Management
Novell ZENworks Patch Management
Reduced desktop provisioning time from hours to minutes
Saved 40 hours per month fixing workstations
Achieved HIPAA compliance by securing workstations in public areas
Win over Microsoft
Updated January 2010
Unpublished Work of Novell, Inc. All Rights Reserved.This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.
General DisclaimerThis document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.
