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1 North Ayrshire’s Employability Pipeline It is widely thought that for many people there are various “stages” which require to be followed to enable people to increase their chances of gaining employment. This encompasses a multi-agency approach and can be in many instances, a journey for a person who is supported every step of the way. It is the combination of this approach that enables people to make choices to fit their individual circumstances and lifestyle. Some people will move from start to the finish of the pipeline and some will miss out certain steps, the key is that the services are easy to access and allows for progression. There are 5 stages in the pipeline process: Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Referral/Engagement: A person referred to a stage 1 intervention may require some 1:1 support before feeling ready to progress on to any group setting. Stage 1 interventions focus on increasing a person’s ability to engage with personal development interventions at a pace which is comfortable to them. Barrier Removal: People can progress directly to a stage 2 programme straight from school or if they are happy interacting in group activities but require to address issues regarding self-confidence, working as part of a team or other areas of concern such as timekeeping or attendance. Most Stage 2 programmes offer some kind of accreditation but in some instances this is an optional part of a programme. Vocational Activity: These activities and programmes have a specific employability focus – either based around development generic and/or specialist employability skills. Stage 3 programmes are designed for people who need to build and develop their general employability skills, gain workplace experience and are close to seeking employment. Employer Engagement: People at Stage 4 are ready to seek employment and require support to allow them to do this. Some stage 4 providers of the pipeline may offer financial support to the person. The employer is supported by funding to allow them to cover a proportion of the salary costs for the young person. In many instances, Stage 4 programmes provide support to allow a person to access training opportunities, for example, at College or Modern Apprenticeships. In work/Aftercare: Support is offered to a person who has entered employment to allow them to sustain employment and access relevant agencies.

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Page 1: North Ayrshire’s Employability Pipeline · Improve participant’s digital skills & uptake of online services such as Universal Credit. Increased self-help and independence of targeted

1

North Ayrshire’s Employability Pipeline

It is widely thought that for many people there are various “stages” which require to be followed to enable people to increase their chances of gaining

employment. This encompasses a multi-agency approach and can be in many instances, a journey for a person who is supported every step of the way. It

is the combination of this approach that enables people to make choices to fit their individual circumstances and lifestyle. Some people will move from

start to the finish of the pipeline and some will miss out certain steps, the key is that the services are easy to access and allows for progression. There are

5 stages in the pipeline process:

Stage 1

Stage 2

Stage 3

Stage 4

Stage 5

Referral/Engagement: A person referred to a stage 1 intervention may require some 1:1 support before feeling ready to progress on to any group setting. Stage 1 interventions focus on increasing a person’s ability to engage with personal development interventions at a pace which is comfortable to them.

Barrier Removal: People can progress directly to a stage 2 programme straight from school or if they are happy interacting in group activities but require to address issues regarding self-confidence, working as part of a team or other areas of concern such as timekeeping or attendance. Most Stage 2 programmes offer some kind of accreditation but in some instances this is an optional part of a programme.

Vocational Activity: These activities and programmes have a specific employability focus – either based around development generic and/or specialist employability skills. Stage 3 programmes are designed for people who need to build and develop their general employability skills, gain workplace experience and are close to seeking employment.

Employer Engagement: People at Stage 4 are ready to seek employment and require support to allow them to do this. Some stage 4 providers of the pipeline may offer financial support to the person. The employer is supported by funding to allow them to cover a proportion of the salary costs for the young person. In many instances, Stage 4 programmes provide support to allow a person to access training opportunities, for example, at College or Modern Apprenticeships.

In work/Aftercare: Support is offered to a person who has entered employment to allow them to sustain employment and access relevant agencies.

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Employability Hubs

North Ayrshire Council & Partner organisations are jointly supporting all stages of the pipeline through the Employability Hub

initiative.

The Objectives of the Employability hubs are as follows:

Focal point for engaging with local people in their communities, developing effective employment support to those with

high priority needs to gain employment.

Improve participant’s digital skills & uptake of online services such as Universal Credit.

Increased self-help and independence of targeted individuals

Support for people to access Welfare Reform Systems & provision of community learning.

To promote cross-departmental & joint agency approaches to the delivery of services for employment.

Tackling poverty by income maximization, debt & money advice.

What organisations are involved at the Hub?

North Ayrshire Council’s Employability & Skills Team

North Ayrshire Council’s Participation & Empowerment Team

North Ayrshire Council’s Welfare Reform Team (Housing/Debt/Benefit Advice)

Skills Development Scotland (SDS)

Community Enterprise in Scotland (CEIS)

Money Matters

Community Led Action Support Project (CLASP)

North Ayrshire Citizens Advice Service (NACAS)

Ayrshire College

Community Housing Action Project (CHAP)

The Ayrshire Community Trust (TACT)

Business Gateway

SAMH

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Skills Development Scotland

(SDS)

My World Of Work

North Ayrshire Citizens Advice

Bureau

The Ayrshire Community Trust

The Wise Group

NAC Through Care Support

Employability Hubs

NAC-Activity Agreements The Lennox Partnership/We are

Working Families NAC-Community Mentoring

Programme

Graduate Programme

Modern Apprenticeships NAC.

Modern Apprenticeships External

CEIS/Aftercare

Business Gateway

Employability Hubs

Skills Development Scotland

Essentials Plus

Impacts Arts

Skills Development Scotland

(SDS)

Princes Trust

Rathbone

CEIS/ SALUS

WEA/ESOL

Galloway Training

The Ayrshire Community Trust

The Lennox

Partnership/NAC/Strive

CEIS/Case Management

Momentum Skills

Enable Scotland

Employability Hubs

Street League

DWP Programmes

Venture Trust

NAC-Activity Agreements

Springboard

Action for Children

DWP Programmes

The Wise Group

Street League

Learn Direct

Employability Hubs

Galloway Training

Ayrshire College

Skills Development Scotland

(SDS)

Impact Arts/Creative Pathways

Rathbone

Essentials Plus

Springboard

GTG Training

3. Vocational Activity

& Programmes.

2. Individual Needs

Assessments/

Specialist Interventions

Skills Development Scotland

Employer Recruitment Incentive

Business Gateway

DWP Programmes

Jim Mair Training

CEIS/Job Matching

Employment Enterprise

The Lennox Partnership

Ayrshire College

Essentials Plus

GTG Training

Employability Hubs

Essentials Plus

SBWA Sector Based Work

Academies

1. Engagement &

Referral 4. Transition to Work 5. In Work Support &

Aftercare

North Ayrshire Local Employability Activity Plan – Working North Ayrshire

Introducing the Employment

idea. Changing Attitudes Addressing Pre-conceptions

Information &

Encouragement. Help to

overcome barriers. Referrals

Confidence Building.

Core Skills.

Employment Preparation.

Improved job retention.

Employer satisfaction &

Workforce productivity

Moving people into

Employment.

Support to

create a CV

Assistance with

Internet Access

No work History

Lack of

Interview Skills

Social Isolation

Lack of direction

Lack of

motivation

Homelessness

Financial Issues

Require Legal

Advice

Ex-Offenders

Disadvantaged

Homelessness

Lack of

confidence

Unable to create

CV

Physical

Violence

Literacy/Numera

cy Issues

Difficulty in

understanding

English

Mental Health

Issues

Rural & remote

Isolation Transport Links

Lack of skills to

apply for jobs

Lack of

vocational skills,

IT access,

work

experience,

interview skills,

qualifications

and confidence

Unable to create

CV

Rural/remote

Isolation

Cost of training

courses

How to access

training/courses

Transport Links

Cost of employing

a new employee

Unable to

compete with

recently

employed

jobseekers

Cost of training a

new member of

staff

Financial help to

start own business

No business plan

How do I set up

my own business?

Rural & remote

isolation

Transport Links

Unable to sustain

employment

Training cost for

new & existing

employees

Childcare/after

school clubs

Recognised

qualifications

Physical & health

disability at work

Training courses for

employers

E.g. tax book

keeping, employing

1st employee, H&S

training

Sta

ge

In

div

idu

al

Ba

rrie

rs

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Provider

Pipeline

Stage

Project Description of support/learning Referral

Process

Contact Details

Stage 1 & 2

Stage 2

Stage 3 & 4

Engagement/Case

management

Work Preparation

Programme

Employability Fund

The Ayrshire

Traineeship

programme

CEIS Ayrshire – Case management programme will engage with

participants either through a partner referral or self-referral.

Each participant goes through an assessment and action planning

phase using the PARC assessment model. An assessment and action

plan will be drawn up and each participant given a case-manager.

A programme of core skills development is available which each

participant will go through.

CEIS Ayrshire will also be responsible for referring participants to

specialist providers to tackle specific barriers, e.g. Health issues

This Programme will consist of SQA's Employability Award and

Personal Development Award at SCQF Level 3 (or units thereof tailored

to the needs of the learner), this will be backed up by elements

of Core Skills Training (if required) in Communication and Numeracy,

and Digital Literacy. This will be followed by a work taster of up to a

week to allow the learner to experience a work environment first

hand. We will then back this up with a period of progression

assistance to best decide where the learner will go next.

The training plan for each learner will be tailored to their individual

needs, but they will each gain at least 18 SCQF Credit Points and some

may gain up to 36. This lasts 13 weeks, with clients attending 2-3 days

per week in centre and work taster.

A pan Ayrshire programme. This traineeship programme will provide

vocational training for young people and directly links it into a work

placement.

This programme is for 16-29 year olds, 6 months plus unemployed.

ESF funded – ESF

compliance

requirements

Referral form

must be

completed.

Evidence of two

barriers required

Direct referral to

CEIS Ayrshire

Eligibility/Referral

forms to Gillian

Anderson at

address

provided.

Joyce Houston

[email protected]

For full website information click below:

CEIS

Bryan Hamilton Skills & Training Services

Manager [email protected]

01294 322707

Gillian Anderson

01294 322070

[email protected]

North Ayrshire Pipeline Services at a Glance

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Stage 4

Stage 4 & 5

Stage 1 - 5

Training and

Employability

Support Programme

Job Brokerage

Careers Information,

Advice and

Guidance

To provide short training interventions to help participants who are

close to the labour market get back into a job. They may need this

specific training to secure a job they have been offered upon

obtaining it, or they may need some additional support to find a job.

This directly links unemployed participants with employers. This

provides a case management approach that will work with

unemployed participants and employers to provide the suitable jobs

for them. Support is also available for CV support, interview skills as

well as some discretionary training

SDS delivers face-to-face career information, advice and guidance

at schools and SDS centres across North Ayrshire. We also offer support

through our contact centre and My World of Work.

School Career Coaches help pupils build the Career Management

Skills they need to get where they want to be. Work Coaches offer

intensive support to vulnerable young people and focus on

confidence building, developing career management skills and

advocating on their behalf to access opportunities. Personal Advisers

provide Employability support to all ages and signpost to services;

they are centre based but also support delivery in schools and

community settings. Our 20 + Career Coach provides Career

Guidance support to adults and co-ordinates the delivery of PACE

redundancy services.

We can provide information on jobs, the local labour market, training

courses, Modern Apprenticeships and much more.

We’ll also help customers identify their strengths, goals, and the

opportunities that are out there.

PACE (Partnership Action for Continuing Employment) is a Scottish-

wide, free, impartial and, where appropriate, confidential service

made available to those at risk of redundancy or who have been

given notice of redundancy. Designed to address the needs of those

at risk or who have notification of their release, the

PACE partnership has a wide range of expertise that can be

accessed when appropriate and when required. Individuals seeking

advice in Redundancy situations should contact

Referrals should

be made to CEIS

Ayrshire

Contact local

centre for

appointment

Bryan Hamilton

Tel: 01294 322070

[email protected]

John Hughes

Tel: 01294 322707

[email protected]

For full website information click below:

CEIS

Fiona Paterson, North Ayrshire Team

Leader

Tel: 07764832532

[email protected]

Irvine - Rivergate Shopping Centre,

Irvine

Monday to Friday 9am – 5pm

01294 272421

Ardrossan – Michael Lynch Centre

Monday to Wednesday 9.30am – 4.30pm

01294 475671/2

Kilbirnie - Kilbirnie Library Every Tuesday

2pm-4pm.

[email protected]

SDS

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Customers can use our web service

http://www.myworldofwork.co.uk/

Employers can use our web service http://www.ourskillsforce.co.uk/

Further information on Skills Development Scotland can be

found: http://www.skillsdevelopmentscotland.co.uk/

Further information on Additional Needs Support can be found by

clicking the link below:

http://www.skillsdevelopmentscotland.co.uk/media/42319/north-ayrshire-asn-provider-guide.pdf

Stage 1

Stage 2 & 3

National Third Sector

Fund

Employability Fund

To offer first stage engagement for participants who require assistance

to address multiple barriers before entering the world of work. The

programme is extremely client focused and dependent on identified

barriers.

We will provide one to one support in addressing barriers and

establishing skills, target setting, confidence building techniques and

resilience training.

We will assist the participants in creating Action Plans to achieve

milestones towards employment, further training and further

education.

Progression to Activity Agreement, Further Training, Further Education,

Modern Apprenticeship, Employment

To prepare young people for employment by looking at their basic

core skills, knowledge & qualifications.

Young people will be in centre for the first part of their programme

where the hours will be: morning sessions starting at 09.30 until 12.15

and afternoon sessions from 13.00 until 15.00. The days and hours to

be attended in centre are flexible and will depend on qualifications

to be completed however, minimum attendance will be 15 hours

across the week with a maximum of 30 hours in a combination of

training and/or on work experience.

Work experience hours will be determined by individual need and

placement up to a maximum of 240 hours. The programme will be an

average of 12 weeks depending on progress.

Young People will be assessed against their SQA record and

qualifications will be delivered to ensure they have appropriate

The age range

for Rathbone EF

Programme is

16+ years.

Third Sector Provider:

Christopher Turner

Tel: 07966769512

Email:

[email protected]

Margaret Byrson

Referrals to be emailed to

[email protected]

Tel: 01563 555010

For further information please visit full

website below:

Rathbone

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employability skills and knowledge suitable across a variety of

occupational sectors. Job Club including CV building, completion of

application forms, mock interviews & job search activities.

They will also be supported in their own personal and life skills

development whilst addressing barriers to employment, further

education, further training or a Modern Apprenticeship.

They will be provided with an appropriate work experience

placement to enhance their chances of employment and have the

opportunity to access work based qualifications such as Food

Hygiene and First Aid. .

Young People will be supported to progress to Employment, Further

Education or Modern Apprenticeship. We will also work closely with

partner providers in order to ensure the widest choice of progression.

Stage 1 & 2

Positive Steps with

Partners

A project set up to help long term unemployed people gain new skills

and experiences to help overcome barriers to employment. The

project offers training and development in personal development,

STEPS to Excellence, Adult Support and Protection training, Trading

Standards Awareness, Life Coaching Sessions, Mindfulness and the

opportunity to achieve accredited qualification in Customer Service.

The training helps to set the foundations required for the workplace.

This unique project is working in partnership with The Scottish Fire and

Rescue Service to offer a placement with the Community Action Team

(CAT) where the volunteers work with the CAT to carry out Home Safety

Fire Visits. Volunteers will also have the opportunity to undertake peer

mentoring training through this project.

Employability

Pipeline Referral

Forms to Cheryl

or Peter.

Cheryl Newall

Tel: 01294 443044

[email protected]

Peter Logue

Tel: 01294 443044

[email protected]

For further information please click

below:

The Ayrshire Community Trust

Stage 2

Personal

Development

Towards

Employment

Employability Fund

The aim of the programme is to ensure learners, who have learning

disabilities and or learning difficulties can develop the skills and

experience necessary to progress through the employability pipeline.

This will be achieved by developing the core and basic skills required

to make a successful transition, whilst being supported to address the

barriers that they face in gaining sustainable employment, moving to

other forms of training or entering Further Education.

Communication, interpersonal and team building skills will play a

large part in the individual’s development. They will also investigate

the world of work and be supported to make realistic career choices

and goals.

Notify local area

contact Laura

Woods, who will

arrange to meet

learners.

Third Sector Provider:

Ailsa McLachlan

Tel: 07876865664

Email:

[email protected]

Laura Woods

Tel: 07889456278

Email:

[email protected]

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The work and skills they will be learning will be transferable and will

not necessarily be sector specific. It is aimed at supporting individuals

and is person centred to each learner.

Learners will be shown and supported to create a CV, attend mock

interviews, understand the world of work, learn about personal

presentation and how best to communicate effectively. During the

programme learners will also be placed out with the centre to

experience other forms of work and to investigate employment

opportunities within their areas, whilst giving them the choice as to the

area of work they may wish to do in the future. This may include

working within: Retail, Administration, Horticulture, Hospitality or other

areas of employment they identify. Learners will be supported on a 1:1

basis and in small group settings. They will be supported to travel

independently, if required and will be mentored and receive on site

job coaching, if required. All young learners will be supported to

achieve their Level 3 SQA award.

The course will run for up to 13 weeks. 12-16 hours of attendance will

be between Tuesday and Thursday 10am-4pm with community day

on a Friday also 10am-4pm. Anticipated 2.5 days each week learners

at this stage of the pipeline. Work experience, where appropriate, will

be tailored to each individual.

For full website information please click:

Enable Scotland

Stage 2

The Personal

Development

Course

Employability Fund

Momentum aim to remove barriers, whatever they may be, to the

individual gaining employment and for individuals to build their

employability skills. The Personal Development Course aims to help

learners become employable, contributing and independent

members of society through the development of transferable life skills.

The course encourages candidates to build a range of personal,

social and vocational skills such as evaluating, planning, reviewing,

managing tasks and working with others.

Initial discussion

with Stephen

Brookes.

Email Eligibility

confirmation to:

sbrookes@mome

ntumskills.org

Stephen Brookes

Tel: 01294 311433

Email: [email protected]

For full website information please click:

Momentum Skills

Stage 2

Stage 3

Stage 4

Jobcentre Plus is part of the Department for Work and Pensions. It provides services that support people of working age move from welfare into work and helps Employers fill their vacancies. Jobcentre Plus plays a major role in

Group Information Sessions - To provide information and

advice on job hunting techniques, Jobcentre Plus

programmes and services available and other initiatives

available to help move into work or training. Joint Jobcentre

Plus and Employer Group Information Sessions often lead

Directly to employment.

Work Trial - This is a trial period in an actual job. Work trials are

voluntary, and benefits won’t be affected if claimants

finish early or turn down a job offered.

The Vacancy must be for 16 hours per week, expected to last

Jobcentre Plus

Work Coach

Saltcoats Jobcentre

Irvine Jobcentre

Kilbirnie Jobcentre

Tel: 0345 608 8545

For full website information click below:

DWP

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supporting the Department's aim to promote opportunity for all through modern, customer-focused services. Assistance from Work Coaches who offer advice to people in receipt of Jobseeker's Allowance, Income Support, Employment Support Allowance and other Benefits is available in addition to Advisors who can offer support to Ex Forces and other

customer groups

13 weeks and be in the UK.

Access to Work - An Access to Work grant can pay for

practical support if you have a disability, health or mental

health condition to help you: start working; stay in work;

move into self-employment or start a business

Work Experience - Volunteers will be matched to suitable

employers to give people who are unemployed the chance to

gain valuable voluntary work experience, improve their CV

and skills. Work Experience opportunities can be flexible,

lasting between 2 - 8 weeks and with attendance of

between 25 - 30 hours per week.

Digital Support – Access to computers in each Jobcentre and staff

available to support customers to use computers.

Sector based work academies (SBWA) - Attendance at these is

voluntary. designed to meet businesses immediate and future

recruitment needs, includes pre-employment training,

work experience placements, guaranteed interview.

Work together - Participation in this is voluntary. This helps

customers develop work skills through volunteering, with

opportunities provided by local charities and voluntary

organisations. Through the delivery of Work Together,

Jobcentre Plus is encouraging all unemployed people and

people on inactive benefits to consider volunteering as a way

of improving their employment prospects while they are

looking for work.

New Enterprise Allowance - Helping unemployed people who

want to become self-employed with support from business

mentors and financial help

Community Job Scotland - Offers employment with training for up to

12 months in third sector organisations across Scotland. Employers

receive a subsidy to cover wages, NI and provide support and

training. SCVO who are the lead organisation for CJS also offer support

and additional training to participants.

Flexible Support Fund - FSF forms part of the Jobcentre Plus Offer which

aims to provide appropriate support, including training provision, to

assist people move into or closer to employment where Work

Coaches have discretion to make awards to individual claimants.

Small Employer Offer – Small Employer Advisers (SEA) in North Ayrshire

concentrate on engaging with small local employers of 25 or less

employees, and raising awareness of support available when

employing someone with a disability or health condition. Small

Jobcentre Plus

Work Coach

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Employer Advisers (SEA) work with local employers to find

opportunities for claimants taking into consideration claimant and

employer needs promoting Disability Confident. The SEA works closely

with work coaches to match claimants to vacancies, work trials and

work experience. The SEA makes sure that vacancies and work

arrangements are compatible with the claimant and takes into

account employment barriers that might need to be overcome. The

SEA will work with the Community Partners to identify and work with

local organisations that can provide advice and support for

employers on disability.

Community Partners – Each district will have a Community Partner

Team. DWP Community Partners work to improve understanding of

disability and the effect that a disability or health condition can have

on employment. Community Partners have professional or lived

experience of disability. Community Partners work with Employer

Engagement Teams, Small Employer Advisers (SEA), Work Coaches,

Community Employment Specialists (CES) as part of Journey of

Employment (J2E) and employers to build on their understanding of

disability and encourage more employment opportunities for

claimants with a health condition or disability. The roles will vary

dependent on the needs of claimants in the local area.

The Journey to Employment (J2E) – starts from 17/07/17

Specialised support for claimants with a disability or health condition

to attend a job club (based in Irvine) to receive personalised support,

for example:

identifying and developing personal action plans

support in managing their condition

improving their confidence

developing new skills

Disabled people’s user led organisations and local voluntary sector

organisations deliver the J2E job clubs to claimants who volunteer to

be part of the Journey to Employment programme. Community

Employment Specialists (CES) lead the job clubs and are employed

by the delivery organisations, not DWP. The CES has lived experience

of disability or knowledge of finding and staying in employment. The

job clubs will provide personalised support, condition management,

confidence building and work ready activities for claimants who

volunteer to participate. Irvine will be one of the 71 job clubs

nationally.

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Stage 2

Health assessment

and intervention

programme

SALUS is a dedicated health improvement service

Improve health and wellbeing

Improve knowledge, understanding and management of

their health condition(s)

Increase daily structure, routine and meaningful activity

Identify skills gaps and barriers to progression

Increase motivation, confidence and capacity for

progression

Build resilience and coping strategies

Case Management utilises a structured appraisal exploring:

Physical health and pain

Mental and emotional wellbeing

Current circumstances

Current capacity for progress

Referrals should

be made to CEIS

Ayrshire case

management

service who will

carry out initial

assessment and

refer to SALUS

For referral please contact:

Joyce Houston – 01294 322707

[email protected]

For more information on the programme

contact:

Fiona Kennedy:

Tel: 01698 206362

Email: [email protected]

For full website information click below:

SALUS

Stage 1

Stage 2

The Lennox

Partnership/ We are

Working Families

The Lennox

Partnership/STRIVE

The Purpose of We Work for Families is to engage, influence and

change perceptions of work for parents with young children under 5

years of age; in particular for females who may find it difficult for a

range of reasons to take the next step to realizing their potential • Pilot Project funded through European Social Fund Poverty

and Social Inclusion Funding April 2017 to December 2018 • Delivered in Partnership with The Lennox Partnership, North

Ayrshire Health and Social Care Partnership & Universal Early Years

Range of support for parents including :

• Self Confidence • Motivation • Goals, Aspirations and Expectations • Employability Skills Development • Money Management

• Debt Advice

• Benefits Advice

• Housing Support

• Literacy and Numeracy

This is part of the ESF funded employability and skills pipeline. Strive

has the following components

Developing soft skills and appropriate workplace

behaviours and attitudes

Referrals come

Health Visitors

Referral should

be by referral for

or by referral to

CEIS Ayrshire

case

management

For further information on the

programme contact

Sharon Geddes

Tel: 0141 951 1131

[email protected]

.uk

For further information on the

programme contact

Sharon Geddes

Tel: 0141 951 1131

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Stage 2

Stage 4

Pre-Apprenticeship

Programme

Creating Your Own

Future

Employability Fund

Providing core employability skills and tools to be able to

compete favourably in the current labour market

Activities are conducted through individual and team-

based assignments, in-class exercises and group work.

Participants on the workshops will increase their confidence

and self-esteem as well as their motivation. No other service

delivered in Scotland tackles these areas in the direct

manner of STRIVE.

A pre-employment support programme for youngsters embarking on

the Council’s apprenticeship programme.

2 Weeks pre - employability workshop covering a range of topics

including:

Benefits of Working

Social Media

Competency Based Recruitment

How to Sell Yourself

Constructive Disagreement and

Employer Expectations

A range of other employability focused exercises.

Employers across a range of industry sectors who have committed to

get involved in the workshop and deliver sessions on their

expectations of an employee and what it’s like to work in their

industry. They have also guaranteed to interview clients who

complete the course. Industries include Hospitality, Care, Call Centre

and Customer Service. This will be followed by ongoing 1to 1 intensive

job search support for up to 8 weeks to support the transition to

employment. This element will include Employer Engagement,

identifying vacancies, the importance of planning , what to expect at

an Assessment Day and additional group sessions , if required around

job search activities and soft skills.

Referrals made

by NAC MA

Team

[email protected]

.uk

For referrals contact;

Joyce Houston – 01294 322707

[email protected]

Sharon Geddes

Tel: 0141 951 1131

[email protected]

.uk

Patricia O’Brien

Tel: 01294 443056

or

07880290705

Sally Turner

Tel: 07741293816

For full website information click below:

The Lennox Partnership

Stage 4

WEA Stage 4

Success in Care

WEA Stage 4 Success in Care course is aimed at those who have

expressed an interest of working in the Care Sector or those who have

SVQ Level 2 and require pre-employment training to secure a

successful job opportunity. The course will equip learners with the

skills, confidence and enthusiasm to embark on a genuine career in

Care.

Notification

template will be

completed by

WEA & sent to

JCP/ SDS/and

other EF

Providers 28

Kathleen Richardson

Tel: 01563 522551

Email:

[email protected]

For full website information click below:

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Stage 2

English for speakers

of other languages –

specifically

focussed on Syrian

re-settlement

programme

A programme of support to develop English language skills. The

programme also builds in employability skills – introducing work

placements, work tasters, work place visits. A core skills programme

is also being developed with Ayrshire College

days before start

of course.

JCP/SDS/ & other

referral partners

should refer

each client by

phoning WEA on

01563 522551

Referral

organisations

should also fully

complete the

eligibility form

and post to 118 -

128 Hill Street,

Kilmarnock, KA3

1JL.

WEA Scotland

Stuart Fraser

Tel: 01563 522551

Email:

[email protected]

Stage 2

Stage 3

Horticulture/

Landscaping

Training

Employability Fund

Employability Fund

Childcare &

Childcare Training

A 6 week course to support individuals to address barriers that effect

their confidence and ability to be confident when applying for any

type of horticulture, landscaping (hard or soft), gardening,

greenkeeper sectors jobs, gain the skills to complete comprehensive

application forms and apply for jobs, be able to understand safety

legislation, gain knowledge of plant maintenance, green keeping,

landscaping etc and skills which will enable them to enter into a

career within any branch of horticulture. Practical work experience

placements and ongoing assessments. Areas covered include;

employment legislation, group learning styles theory,

communication, safe working with machinery, care of machinery and

inclusion, evaluating risk, health and safety, first aid. As well as

practical work experience placements.

E+ has linked up with Beith Community Trust and local employers in

horticulture sector. This course also looks at self-employment in the

field of landscaping and horticulture.

6 week courses to support individuals to be confident when applying

for any type of childcare sector job, gain the skills to complete

comprehensive application forms and apply for jobs, be able to

understand childcare legislation, have PVG membership, gain

knowledge and skills which will enable them to enter into a career

EF-EC form to be

brought to the

selection day -

Stage 2, NEET,

16-17 years,

North Ayrshire

resident

Age 18+

unemployed for

13 weeks not on

work

programme

Christine Powell

Tel: 01294 601974

Email:

[email protected]

For full website information click below:

Essentials Plus

Christine Powell

Tel: 01294 601974

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Stages 4

Employability Fund

Childcare Training

Employability Fund

with any childcare organisation including working with children with

additional support needs. Moving into self-employment in the

childcare industry. All this through practical work experience

placements and ongoing assessments. Areas covered include, child

protection, legislation, group and learning styles theory, listing and

communication, autistic spectrum and inclusion, evaluating risk,

health and safety, first aid, be able to make a basis assessment of

need, family working and engaging difficult clients. As well as

practical work experience placements.

E+ links in with 9 different childcare sector employers. This course also

looks at self-employment in the field of child minding and becoming

a personal assistant.

A 6 week course to support individuals to move forward into the

working environment to be confident when applying for any type of

childcare sector job. Build on any missing skills to work in this field. Aid

clients to complete comprehensive application forms and apply for

jobs. Update childcare legislation, have PVG membership, build on

knowledge and skills already held which will enable them to enter into

a career with any childcare organisation including working with

children with additional support needs. Moving into employment or

self-employment in the childcare industry. During the 6 weeks the

clients will be assessed on practical work experience placements to

allow E+ to find the best possible employer to market them to.

Any of the areas identified as lacking or missing will be covered on

one to one learning, areas covered can include, child protection,

legislation, group and learning styles theory, listening and

communication, autistic spectrum and inclusion, evaluating risk,

health and safety, first aid, be able to make a basis assessment of

need, family working and engaging difficult clients, epilepsy, downs

syndrome, this will vary depending on level of knowledge already

held. As well as practical work experience placements with

prospective employers.

E+ links in with 9 different childcare sector employers. This course also

looks at self-employment in the field of child minding and becoming

a personal assistant. Each trainee will be supported to complete

applications for these vacant posts and interviews will be arranged

with a view to securing employment. Work placements will be sought

within the prospective employers, these employers will also be given

advice on ERI, DYW etc. funding.

EF-EC form to be

brought to the

selection day

phone call to E+

before

information day

to confirm name

of clients

referred- all

candidates to

pass a full

enhanced PVG

disclosure

scheme record

Stage 4 16-17

NEET eligibility

EF-EC form to be

brought to the

selection day

phone call to E+

before

information day

to confirm name

of clients

referred- all

candidates to

pass a full

enhanced PVG

disclosure

scheme record

Although E+ will

carry out PVG

checks and

register trainees

on the PVG

system, however

it is important for

claimants to

disclose any

convictions prior

to applying for

the course,

please note not

all convictions

will lead to non

PVG registration

please call if in

doubt.

Email:

[email protected]

Christine Powell

Tel: 01294 601974

Email:

[email protected]

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Stage 3

Stage 4

HIVE

Community

We offer the following programmes:

24/7 L3 offered in August only

24/7+ L3 offered in January only

PEZ L4 offered August and January

PEZ+ L4 offered August and January

Step into Employment offered August and January.

Princes Trust Team Programme offered 3 times per year:

October, February, May (12 week programme – attendance

5 days/week)

These courses will help people to gain new skills and progress. We

offer bespoke training courses to the wider community. We work with

our partners to develop and deliver programmes to allow the students

to gain qualifications and progress on to positive destinations. Our

courses vary in length and duration dependent on need.

We offer programmes like:

Volunteering award

Customer Care

ICT

Employability award

Confidence building

Health & Wellbeing

Via Joyce Stirton,

Ayrshire College,

Lauchlan Way,

Kilwinning KA13

6DE

Via the partner

that requests the

training

programmes.

Usually

advertised via

the partner

organisation.

Joyce Stirton

Tel: 01294 555325

Email:

[email protected]

Via contact in partner organisation.

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16

Stage 4

Large Goods

Vehicle (LGV) Driver

Training

Employability Fund

We specialise in the delivery of high quality training to the transport

industry and fully support individuals who are unemployed to

undertake structured theory and practical training that will lead to

them gaining qualifications and certificates. Clients undertaking

training leading to the acquisition of the LGV Driving Licence will be

assessed in the vehicle prior to commencing formal practical driving

instruction in order to establish their individual needs and the amount

of instruction required. To ensure that they have the skills and

knowledge required by the awarding bodies and employers, our

instructors cover a wide range of topics on a daily basis.

Referral

agencies should

initially make

contact with

Fiona Bryson and

then follow this

up with a formal

referral

document.

Potential EF

clients will be

interviewed by

Jim Mair,

Managing

Director, and

Fiona Bryson,

company

Secretary, to

establish their

suitability for the

training that we

offer.

Fiona Bryson

01560 600060

[email protected]

For full website information click below:

Jim Mair Training

Stage 3

Employability Fund

Hospitality

Programme

Learning more about the range of jobs in the hospitality industry

Finding out what skills employers are looking for

Gaining employability skills: job searching, interview preparation

and create a CV

Taking part in our hospitality training sessions in customer service

and food hygiene

Developing skills and confidence through team working

Gaining a recognised SQA qualification in the ‘Certificate of Work

Readiness’

Taking part in our fun and interactive hospitality skills workshops

Gaining Work Experience within the hospitality sector

Receiving on-going guidance and support from our Work Coach

to help you progress into employment or an Apprenticeship.

Referrals by

email or

telephone to

Sandra Berwick

Sandra Berwick

07730404742

or

01563 898107

Email:

[email protected]

For full website information click below:

Learn Direct

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Stage 2

Stage 3

Employability Fund

Employability Fund

Street League Stage 2 provision is 15 hours per week (Monday-

Thursday), over 10 weeks. Young people take part in daily group work,

football, sport and fitness sessions, building their confidence and

motivation for change. In line with our person centered "Theory of

Change", young people gain both physical and mental fitness as they

progress throughout the weeks, taking ownership of their own

progression. Our Stage 2 approach is based on enquiry based

learning where individuals research and deliver a multimedia project.

The aim of the stage 3 provisions is to provide young people with the

skills, knowledge and experience to move into full time sustainable

employment. We do this through a structured program of education,

football and fitness, developing core employability skills that promote

independence and help individuals make informed choices about

their options for progression

Street League Stage 2 provision is 15 hours per week (Monday-

Thursday), over 10 weeks. Young people take part in daily group work,

football, sport and fitness sessions, building their confidence and

motivation for change. In line with our person centered "Theory of

Change", young people gain both physical and mental fitness as they

progress throughout the weeks, taking ownership of their own

progression. Our Stage 2 approach is based on enquiry based

learning where individuals research and deliver a multimedia project.

Eligibility

confirmation to

be completed

and emailed to

named contact

Anthony Baker.

Andrew Gardner

Tel: 07580995467

[email protected]

Anthony Baker

Tel: 07885469175

[email protected]

For full website information click below:

Street League

Stage 2

Stage 3

Employability Fund

Employability Fund

This provision prepares young people for first steps into chosen career

pathway. It covers modules including Introduction to Work

Responsibilities, Introduction to work situations, CV prep mock

interviews & SQA core skills.

Galloway are running an EF programme for all Stage 3 referrals which

will run for up to 16 weeks. Our provision prepares young people for

entry into chosen career pathway. It combines work place

experience and learning to equip young people with relevant skills

and knowledge.

Learners will be undertaking work placement preparation learning

modules, prior to starting placement, for CWR qualification.

Alternatively we will offer Core Skills (ICT, Numeracy, Communication,

Working with Others and Problem Solving) to those who have already

undertaken the CWR qualification. This is combined with Mock

interviews, CV prep, placement interviews and feedback session.

Thereafter into chosen work experience pathway with agreed

attendance pattern.

Referral

arrangements

are made via

SDS Careers and

DWP to Galloway

to arrange

interview at

Galloway

Offices.

Ria Kennedy

Tel: 01294 604030

Email:

[email protected]

For full website information click below:

Galloway Training

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Stage 4 & 5 Business Advice Business Gateway is a publicly funded service offering access to free

business support services provided in-house by North Ayrshire

Council. We give assistance and impartial advice to people starting

or growing their business by a combination of :-

Online support – a comprehensive website with practical

information and useful guides.

A programme of fully funded local workshops and events

held throughout Scotland.

Advice to suit specific business needs through a network of

experienced business advisers.

Business information – a dedicated team providing

information and support on all aspects of starting and

growing a business.

Clients should

call the office to

make an

appointment

with a Business

Adviser.

Or access the

free support via

the Business

Gateway

website

Email:

[email protected]

[email protected]

Tel: 01294 449944

For further information please visit full

website below:

Business Gateway

Stage 1

Stage 5

Criminal Justice

Mentoring

Programme

Modern

Apprenticeship

(Internal NAC)

Mentoring Support to individuals on the Community Payback

Programme. Helping support individuals into, education, training or

employment opportunities.

We offer modern apprenticeships in everything from construction to

youth work, see what's on offer in our Modern Apprenticeships

directory (PDF, 119kb)

Direct referral via

the criminal

justice CPO

team.

How to apply

Apprenticeships

are advertised

on the

My Job Scotland

portal

Fiona Strachan Tel: 01294 608900

Dawn Boyd

CPO Employment Mentor

[email protected]

Geraldine Cairns

CPO Employability Mentor

GeraldineCairns@north-

ayrshire.gcsx.gov.uk

Lesley-Anne Devlin

Acting Senior Programme Delivery

Officer, Tel 01294 324949

Email:

[email protected]

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Employer Recruitment Incentives

Stage 4 & 5

Stage 4

Stage 4

Employer

Recruitment

Incentives

North Ayrshire

Apprenticeship

Scheme (External)

16 to 29 Employer

Recruitment

Incentive

30+ Employer

Recruitment

Incentive (STRIVE)

North Ayrshire Council offers the following incentives to employers for

the creation of new positions:

50% wage subsidy for 9 months (based on minimum wage for age)

Criteria

North Ayrshire resident aged 16 to 24 years

unemployed and not on the Work Programme (Ingeus,

Working Links)

35 hours per week (extra hours funded by employer)

training provider in place to deliver Modern Apprentice

framework

50% wage subsidy for 6 months (based on minimum wage for age)

Criteria

North Ayrshire resident aged 16 to 29 years

unemployed and not on the Work Programme (Ingeus,

Working Links)

25 to 40 hours per week (extra hours funded by employer)

50% wage subsidy for 6 months (based on minimum wage for age)

Candidates must attend a 2 week STRIVE pre-employment training

course.

Criteria

North Ayrshire resident aged 30 or over

unemployed and not on the Work Programme (Ingeus,

Working Links)

25 to 40 hours per week (extra hours funded by employer)

the prospective employee must match 2 employability

barriers (please contact us for a list)

Direct referral to

NAC

Employability &

Skills team.

Direct referral to

NAC

Employability &

Skills team

Direct referral to

NAC

Employability &

Skills team

Robert Martin Programme Delivery

Officer

Tel: 01294 324949

Email:

[email protected]

Karen Osri

Programme Delivery Officer

Tel: 01294 324949

Email:

[email protected],

Karen Orsi

Programme Delivery Officer

Tel: 01294 324949

Email:

[email protected]

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Stage 2 & 3

Through care

support programme

A dedicated programme to support young people who are looked

after by North Ayrshire Council to transition to independent living,

support them to progress into further education, training or

employment. The programme is available to people 16-19 years of

age who are North Ayrshire Residents

Direct referral

from NAC social

services

Tom Stewart

Tel 01294 602527

Email:

[email protected]

Stage 1 & 2

Activity Agreements

Support to young people (without a positive destination) to transition

from schools to a positive post school destination.

Programme models differ but all have at the centre a core of

employability, life and personal development through a variety of

activities either as part of a group and/or individually dependent on

need.

An Activity Agreement Coach/key worker is assigned to each young

person to carry out needs assessment, develop and review the plan

with a view to next step provision; usually FE, Modern Apprenticeship

of Pipeline Stage 2 provision

All have core days for group work and activities and some have

certificated elements dependent on the projects being delivered i.e.

John Muir Award, Saltire Award. Trips, visits

All young people are encouraged to undertake work tasters where

possible.

Eligible for 16-19 year olds, with preferential entry for 16/17 who are

unemployed with no offer of provision

A referral form

can be

downloaded

from GLOW.

Referral Forms

sent to the

individual

project most

relevant to the

young person

Developing Our Young Workforce Team

Tel: 01294 324495

Email:

[email protected]

Maureen Baird

Stage 4

Sector Based Work

Academies

North Ayrshire Council on an annual basis run a series of sector based

work academies usually in Care, Hospitality, Call Centre,

Construction, Retail

Direct To NAC

Employability &

Skills Team

Employability and skills pipeline

or

Kelley McCandlish

Tel: 01294 324935

or

Email:

[email protected]

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Stage 2

Impact Arts

Employability Fund

Creative Pathways- Environmental Design

Participants will be involved in community consultations to improve

local green spaces. They will work creatively with the tutor team to

design these spaces and create the artwork for this which could

include sculptures, murals, planting, building raised beds etc. There

will be an environmental focus to the programme and the young

people will have the opportunity to be involved in advocacy

work.

The 10-week programme will focus on core employability skills (1.5

days each week = 37.5%) and work-related learning through creative

activities (2.5 days each week – 62.5%).

Core skills will develop knowledge of:-

Participants’ own qualities and feelings, Working with

others/Teamwork, Task management skills and Participants’ own

abilities.

Referrals through

Skills

Development

Scotland (SDS)

Contact:

Nicola Wood

Tel: 01294 273051

or

07875068298

Email:

[email protected]

Stage 3

Stage 4

Employability Fund

CSCS (green card

labourer)

Employability Fund

LGV/PCV driver

training /

CPCS (red card)

Forward Tipping

Dumper Truck

Participants will be involved in a 6 week course with 2 weeks class

room based training and 4 weeks in placement.

10 week course, covering Medical, Theory Test, CPC modules and

Practical Training eight weeks in placement.

CPCS Forward Tipping Dumper Truck 4 week course, 2 weeks in

placement.

Eligible 18+

Referrals: GTG

Training Ltd

1330 South Street

Glasgow

G14 0BJ

App 2 sent to

above address,

If LGV/PCV

driver training

copy of both

sides of Licence

to be sent with

App 2

Contact:

John Reynolds

Tel: 0141 950 5600

Email:

[email protected]

or

Marie Buchanan

Stage 1 & 2

Living Wild

Living Wild is for young people aged 16-30 subject to Community

Payback or other justice orders. Support from an outreach worker who

is there to listen, encourage and help figure out effective ways to

where client wants to go. Intensive 10-day journey in Scotland’s

wilderness. Support to access education, training, employment and

volunteering opportunities to help build confidence and CV. Evaluate

the behaviours which led to prior offending, boost confidence, build

more positive relationships. Move towards education, training,

volunteering or employment.

Apply by either

talking with

social worker,

support worker

or contact

Venture Trust

direct

Third Sector Provider:

Jane Kindlen

Tel: 0131 228 7700

or

07557281802

Email:

[email protected]

More information

Venture Trust

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Next steps

Positive futures

Next steps is for females aged 16+ with offending histories. Support

from an outreach worker who is there to listen, encourage and help

figure out effective ways to where client wants to go. Challenge

people physically and emotionally during an intensive 5-day Scottish

wilderness experience. Help by boosting confidence, building

positive relationships, deal better with stressful or unfamiliar situations

and develop valuable communication and organisation skills. Move

towards education, training, volunteering or employment.

Positive futures is for military veterans aged 16+ struggling with

transition to civilian life. Support from an outreach worker who is there

to listen, encourage and help figure out effective ways to make the

most from the programme. Challenge people physically, mentally

and emotionally, building on new and existing skills during intensive

5-day wilderness based personal development journey through

Scotland’s wilderness. 1-1 support towards achieving goals such as

employment, education, training or volunteering including the

potential to receive support and guidance from Peer Mentoring

Scheme.

Stage 2

Stage 3

Stage 4

All Stages

Team

Get Into

Enterprise

Development

Awards

12 weeks of personal development, helping young people develop

their confidence, motivation and life skills through community

engagement

With the chance to build up their confidence and motivation in a

supportive environment, Team members are encouraged to:

Think about and plan for their futures

Uncover hidden talents

Develop team-work and communication skills

Improve their employability through work placements and skills

workshops

Work directly with members of community organisations to make

a difference

Gain nationally recognised qualifications

Improve their Language, Literacy and Numeracy skills (LLN)

The Get into programme is 2-6 weeks long and gives young people

aged 16-25, who are work-ready but do not have the relevant

professional skills, the opportunity to develop sector specific skills and

experience to enable them to move into a sustainable job in the

sector.

The Enterprise programme aims to support unemployed young

people aged between 18-30 to work out if self-employment is right for

them, help them test their ideas, write plans and start a business or

achieve alternative goals in employment, education, training or

voluntary work.

Development Awards offers cash awards for young people who are

struggling to access education, work or training due to a lack of funds.

Referrals can be

made in various

ways.

Third Sector Provider:

Euan Miller

Tel: 0141 243 5368 (Ext 4680)

or

07956708478

Email:

[email protected]

Please visit:

Princes Trust

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If a young person who is aged 14-25, unemployed, and or leaving

care, and has been in trouble with the police or has no qualifications,

they could receive money and support to help them get into

education, training or work.

Stage 3

Employability Fund

Destination

Hospitality

Destination Hospitality is a 6 weeks programme with 2 weeks

classroom based with the following 4 weeks in placement. The

classroom based element is based in various industry venues and

covers

Springboard's Workshops:- Communication & Team Building;

Work Ethic; Time Management; Assertiveness& Confidence; CV's

& Interview Skills

Scottish Certificate for the Safe Service of Alcohol

World Host Customer Care course

REHIS Elementary Food Hygiene course

Introduction to Hospitality is a 2 day per week programme over 10

weeks. It is aimed at participants facing barriers and is supported by

2 trainers throughout.

Through the course participants will receive lots of training to help

them move forward in a career in hospitality, leisure and tourism. This

might be into a job or MA or further progression to more training either

at a further stage in the pipeline or at college.

The course involves a mix of classroom based learning but also

industry visits to give them a real feel for the industry and to open their

horizons to the myriad of roles available. Workshops will cover

developing a tailored CV and interview skills, teambuilding,

confidence and assertiveness, personal presentation, practical

cookery, social media, Eating Out, designing a restaurant, time

management, presentation skills, event planning, mocktail making as

well as the REHIS Basic Food Hygiene certificate.

Employability

Fund: Referral

form

NTSF – referral

form can be

supplied and

barriers etc will

be confirmed by

interview.

Third Sector Provider:

Janet Butterworth

Tel: 07532058642

Email: [email protected]

For full website information click below:

The Springboard Charity