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8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
1/22
NonNon -- verbalverbal
CommunicationCommunication
By :
Sagar Bhoi 1010
Arpita Brid 1012
Priya Chaudhary 1014Kiran Dahitankar 1016
Communication Skills Prof Geeta
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
2/22
OverviewOverview
IntroductionIntroduction
RolesRoles
FunctionsFunctions
TypesTypes
ImportanceImportance
ConclusionConclusion
Communication Skills Prof Geeta
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
3/22
IntroductionIntroduction
Non-verbal Communication = Communicating
without words
It includes our posture, gestures, facial expression,
tone ofvoice and last but most important eye
contact.
Take place both at senders and receiversend.
Sagar Bhoi 1010
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RolesRoles
Identify management
To define the quality of relationship wewant with others
Conveying emotions
Sagar Bhoi 1010
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A facial expression isworth a 1000 words
Sagar Bhoi 1010
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
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FUNCTIONSFUNCTIONS
REPEATING - TOUSE GESTURES ALONG WITH WORDS.
COMPLEMENTING - TOMATCH YOURTHOUGHTS AND
EMOTIONS.
SUBSTITUTING - TOUSE GESTURES INSTEAD OF WORDS.
REGULATING - TOINFLUENCE THE FLOW IN NVC.
CONTRADICTING - TO SEND MIXMATCHMESSAGES WHICH
DONTMATCH YOUR WORDS.
ACCENTING -TO EMPHASIZE EXTRA FORCE ON ONE PART
OF A WORD.
Arpita Brid 1012
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
7/22
TypesTypes
Body MovementBody Movement
VoiceVoice
TouchTouch AppearanceAppearance
Physical SpacePhysical Space
Physical EnvironmentPhysical Environment
Priya Chaudhary 1014
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
8/22
It means the changes that occur in the
body position & movement that shows what
the person is feeling or thinking.
Our gestures, expressions, body position& movement convey unspoken messages.
Priya Chaudhary 1014
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
9/22
PARALANGUAGEPARALANGUAGE
Non-verbal things in communication are called
Paralanguage.
Paralanguage can be divided into four parts :
- voice qualities
- vocal characterizers
- vocal qualifiers
- vocal segregates
Priya Chaudhary 1014
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
10/22
Communication through touch is obviously non-
verbal ,touch is theeasiest and one of theearliest
forms of human communication. Used properly it can create a more direct message
than dozens ofwords and vice-versa.
Touching is a powerful communicative tool &
serves to express a tremendous range of feelingsuch as fear, love,warmth, & coldness.
Priya Chaudhary 1014
TOUCHTOUCH
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
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APPEARANCEAPPEARANCE
Physical attractiveness
Clothing
Priya Chaudhary 1014
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SPACESPACE
Priya Chaudhary 1014
Space: Four Main Categories ofDistance
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ENVIRONMENTENVIRONMENT
It is relating to the place or environment in which
the actual process of communication takes places
through physical and psychological aspects of the
communication context.
Priya Chaudhary 1014
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TheImportance of NonTheImportance of Non--VerbalVerbal
CommunicationCommunication
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ProfessionalProfessional
In a prof essional setting, conveying the right message
through non verbal communication is crucial to ensureclient, employee, employer, and peer confidence. A clearly-
developed presentation, for example, should accompany a
professional appearance. A brilliant sales pitch should pair
with a strong, confident demeanor.
Kiran Dahitinkar 1016
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
16/22
PersonalPersonal
In personal situations, non-verbal communication canmake or break a relationship. Body languageshouldexpress respect and care; for example,when listening to afriend,makesure your body is being just as attentive asyour spoken invitation to share a confidence.
Kiran Dahitinkar 1016
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
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ExpatriatesExpatriates
Non-verbal communication can have important cultural
implications. Beforemoving to a new country, takesend
some time to learn, not just thespoken language, but the
non-verbal cues you may.
Kiran Dahitinkar 1016
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
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Provides CuesProvides Cues
Nonverbal communication provides cues to other people
to help guide or instruct him. For example, if a police
officer is in themiddle of an intersection and he faces hishand at your car, you know thismeans to stop.The
nonverbal cue to stop could save your life and the lives of
the other passengers on the road.Other cues in American
society could be clapping hands,winking with theeye or a
shrug of theshoulders.
Kiran Dahitinkar 1016
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Nonverbal communication clarifies theverbal message.
This can beseen in a presentation.Thespeaker isverbally
communicating and uses nonverbal visual aids to help thelisteners understand moreeffectively.A nonverbal aid in
thissituation can be a graph, chart or slideshow.
Incorporating nonverbal communication in an
interpersonal or group conversation will provide greater
clarity and comprehension.
ClarifiesClarifies
Kiran Dahitinkar 1016
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ConclusionConclusion
It is impossible to communicateefficiently without
using Non-Verbal communication.
Nonverbal communication is often better than
verbal communication at revealing attitudes and
feelings.
Kiran Dahitankar 1016
8/8/2019 Non-Verbal Conmmunication by 1010,1012,1014,1016
21/22
Communication Skills by Urmila Rai, S.M.Rai
Communication by C.S.Rayudu
www.google.com
www.ehow.com
BibliographyBibliography
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Thank YouThank You