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sales@spotsndots.com Copyright 2017.The Daily News of TV Sales Monday, May 15, 2017

NON-TRADITIONAL GROCERY SHOPPING GAINING GROUNDFREQUENT USERS HAPPY WITH THE SERVICE A new study from Market Force International finds that food shoppers are increasingly filling their shopping carts online, with services such as click-and-collect pick-up and online ordering with home delivery both growing rapidly. The use of click-and-collect has more than doubled in a year, with 9% of the more than 12,000 respondents now saying they have tried the idea (compared to just 4% last year) and of those that have tried it, 78% were satisfied with the experience. 26% of those who have tried it now call themselves frequent users, taking advantage of click-and-collect at least once a month. Results for home delivery hasn’t been quite as positive. While the idea is growing (18% this year versus 15% a year ago), Market Force reports about 20% of respondents were less than satisfied with the experience. Meal kit delivery services have been growing in trials, but not getting strong reviews. 11% of respondents say they had tried a meal kit delivery service at least once, but nearly half—47%--say they were less than satisfied. As for reasons to try meal kits, more than half indicated the desire was based on trying to put variety into meal planning. But of those in the survey that tried it, 76% have already discontinued due to poor value, portion size and prep time. Many other studies of supermarkets have found Publix and Wegmans to be customers’ favorites, and this study confirmed that, each with a 77% score on Market Force’s Customer Loyalty Index. Trader Joe’s was right behind with a 76, followed by H-E-B (69) and Aldi (68). Walmart was at the very bottom with just a 31 score and its sibling Sam’s Club was also near the bottom with a 49 (tied with Albertson and Meijer). Other food chains with lots to do to get customers to view them more favorably include Giant (43), Safeway (39) and Stop & Shop (38). The study was based on 23 chains; of course, there are other regional chains with not enough stores to register on a national survey that were not rated. Although Publix led for many specific attributes, different stores took the lead when customers’ favorites were focused on particular subjects. Aldi was seen as offering the best value for the customers’ money, followed by WinCo Foods and Costco. Trader Joe’s led for cashier courtesy, with Publix and Wegman’s right behind, and Wegman’s was a particular favorite for specialty department service, ahead of Publix and H-E-B. Publix was rated on top for three other attributes, fast checkouts, availability of items and ease of finding items.

ADVERTISER NEWS The next retail bankruptcy filing turns out to be a supermarket, one that Supermarket News calls “a one-time icon of the supermarket industry.” Indiana-based Marsh (with 60 locations before closings began) has filed for Chapter 11 protection, the filing coming a few days after the chain announced it would close all remaining stores within two months if a buyer was not found. The next step is now a court-led auction of Marsh’s assets……And problems continue for traditional department stores, with Nordstrom reporting comparable sales for the

Nordstrom brand (including Nordstrom.com) falling 2.8%. Comps for the Nordstrom Rack brand, including online sales, were up 2.8%. Online sales have risen to 24% of total net sales……And in a week where several retailers’ results were disappointing, J.C. Penney came in significantly worse than had been expected; total sales were down 3.5%. Trying to find some bright spots

the company said the Sephora and salon departments had performed positively and results had improved after a very bad February……Automotive News reports Sonic Automotive is changing plans for the rollout of the One Sonic-One Experience no-haggle sales program it has been testing. Instead of the regional rollout plan originally conceived, the company’s 112 dealerships will switch on a brand-by-brand basis. The goal is to complete a sale in 45 minutes or less using one salesperson armed with an iPad. Sonic is the fifth ranked dealership group in the U.S. based on sales.…West Coast regional favorite In-N-Out Burger hopes it can avoid the problems Chipotle went through two years ago—a unit of the chain in California has reopened after a norovirus scare. The suspected unit was cleaned and disinfected after reports some customers suffered gastroenteritis……Pepsi is releasing a new limited edition Pepsi Fire as part of a multi-brand promotion involving Snapchat. Pepsi Fire is a cinnamon-flavored cola that will also be available as a slurpee at participating 7-Eleven stores...(Continued on page 3)

PAGE 2 The Daily News of TV Sales @ www.spotsndots.com

NETWORK NEWS CBS joined the other networks in announcing multiple series orders last week. The shows include 9JKL, with Mark Feuerstein, Dan Kopelman’s Me, Myself & I, Instinct, a drama starring Alan Cumming, Seal Team with David Boreanaz, S.W.A.T, starring Shemar Moore, and Wisdom of the Crowd with Jeremy Piven……NBC finished up its new drama series orders by selecting Reverie, from the Extant team of creator Mickey Fisher and Amblin TV. Reverie joins Rise, The Brave (formerly known as For God and Country) and Good Girls on NBC. Also on the network’s schedule is the straight-to-series Law & Order: True Crime – The Menendez Murders. The network announced the renewal of its midseason comedy series Great News from executive producer Tina Fey. Great News got a 13-episode order for its second season. The primetime drama The Blacklist picked up a 22-episode order for a fifth season, while its spinoff The Blacklist: Redemption was canceled by the network after one season. Powerless also got the ax at NBC after only airing three episodes……Over at ABC, Dancing with the Stars has been renewed for cycles 25 and 26, The Bachelor has been picked up for season 22, and Shark Tank will return for a ninth season. The comedy series Black-ish was renewed, as well as The Goldberg’s, which picked up a two-season renewal. Marvel’s Agents of S.H.I.E.L.D, American Housewife, Once Upon a Time, and Designated Survivor were also renewed. The cancellation list at ABC included The Catch, The Real O’Neals, Dr. Ken, Secrets and Lies, Last Man Standing, and American Crime. ABC will add a news series called The Good Doctor to its schedule. The medical drama is from House creator David Shore and stars Freddie Highmore (Bates Motel). Hawaii Five-O’s Daniel Dae Kim is executive producer of the series, based on a South Korean format. ABC has given a series order to Start Up (working title), a single-camera comedy from Zach Braff (Scrubs) and Matt Tarses. Braff will star in and direct the comedy. It joins The Mayor, the other half-hour comedy ordered by ABC from Jamie Tarses, Matt’s sister. The comedy is executive produced by Daveed Diggs and stars Lea Michele. Shondaland’s For the People and The Crossing, starring Steve Zahn, and The Gospel of Kevin with Jason Ritter, are also on the ABC line up……Fox has given a 13-episode straight-to-series order for 911, a drama project from Ryan Murphy and Brad Falchuk. Angela Bassett is set to star in the project. The Resident got a series order from Fox, joining Marvel’s The Gifted. Black Lightning, Life Sentence and Valor have made it onto the schedule at the CW.

ACCOUNT ACTIONS Chili’s Bar and Grill is parting ways with Hill Holiday, which has had the account since 2007. Adweek reports the chain now wants to shift away from the agency of record model and move towards hiring agencies on a per-project basis “to streamline its marketing budget moving forward.” Kantar Media estimates Chili’s spent $129 million on measured media last year.

AVAILS Looking for an opportunity with the best company in the business? WKCF CW18, Hearst’s powerhouse CW affiliate in Orlando, has an opening for an experienced seller. With 32 hours of local news each week, plus strong syndicated and prime programming, we are one of the top-rated CW’s in the country. We also offer premier digital products, state-of-the-art sales training, and a winning culture! Email Samantha Johnson: Sjohnson@hearst.com or CLICK HERE to apply online.

EOE. KABB/KMYS/WOAI - TV in San Antonio is seeking a Director of Sales. This position is responsible for all aspects of sales operations to include revenue/expense budgeting, sales strategy, forecasting and sales team training/development. The ideal candidate will have a passion and understanding to lead his/her team to build strong business growth and customer relationships. 5-7 years’

experience in TV sales management required, strong and positive leadership skills required. CLICK HERE for more info or to apply. EOE/Drug Free Workplace. Comcast Spotlight seeks a Regional Automotive Director, based in Miramar, FL. This position is

responsible for developing, leading and supporting the region’s growth in the automotive category within all Comcast Spotlight products, solutions and advertising tiers.

The role requires high collaboration and integration with Spotlight constituents in Corporate and Region in development of strategies and tactics that can support new business and share growth of automotive advertisers’ marketing spend. CLICK HERE for more info or to apply now. EOE/Veterans/Disabled/LGBT employer. Comcast Spotlight in Quincy, MA is searching for a Director of Local Sales. This position will be responsible for developing and leading the advertising sales objectives and procedures, and will ensures sales objectives are consistent with the overall direction of all sales activities within the local market area. Generally requires 9+ years related experience including managing a complex sales organization (35+ people, 3+ managers, $20m+ in revenue). CLICK HERE for more info or to apply. Comcast is an EOE/Veterans/Disabled/LGBT employer. Local Sales Manager: KUBE 57 TV, Houston, is looking for a positive, self- motivated, and passionate sales manager ready to pave their own path. Are you ready to love what you do and have fun doing it? The right person for this job understands leadership by example, sells and trains with passion. This person understands the value of relationships. Solid references and a history of sales performance are critical. Send resume, references and cover letter explaining why you are the right candidate to jobs@kube57.com. EOE.

Place a job in Spots n Dots! Do it ONLINE HERE, or send your listing to ads@spotsndots.com

5/15/2017

Jimmy Fallon

The next season of “Scandal” will be its last. ABC is ending “Scandal.”

Fortunately, the White House picked it up for four more

seasons.

The Daily News of TV Sales @ www.spotsndots.com PAGE 3

McDONALD’S TO FRANCHISEES: “LET’S UPGRADE” After admitting to investors recently that it has lost 500 million visits in the last few years, McDonald’s is now urging franchisees to invest money in upgrading their restaurants. In a commitment letter sent to franchisees last week, Mickey D’s offered to pay 55% of the costs for upgrades such as self-order kiosks, upgraded dessert counters, table-locator technology to bring food to the customers’ table, and even uniforms worn by employees. The Wall Street Journal reports the deal is contingent on franchisees approving national advertising support of a new value menu of items at $1, $2, and $3 (reducing regional value meals) that it wants to debut next year. And if the offer does not get an okay from at least two-thirds of the more than 14,000 restaurants in the country, the deal is off. BUSINESS BYTES Healthcare is a subject very much in the national conversation, but what about healthcare advertising (apart from heavy schedules from prescription drugs that often target older demos)? FierceHealthcare, utilizing data from iSpot.tv, notes that much of the advertising coming from healthcare providers now focuses on wellness and prevention rather than attempting to establish competitive advantages. It reports UnitedHealthcare was the biggest spender in the category last month with about $4.1 million spent on several different commercials, including some creative with appeal to demos as young as teenagers. Humana is estimated to have spent about $1.9 million, with ads about an “aspirational spin on wellness.” Kaiser Permanente is using Stephen Curry and wife Ayesha Curry as spokespeople highlighting forming good health habits early and discussing childhood diseases. They invested about $1.1 million in advertising. ECONOMIC NEWS With so many individual retailers posting notably poor sales results in the last few weeks, Friday’s release of sales data by the Commerce Department had been looked on as having unusual importance, and there’s some good news coming from that report. April retail sales were 0.4% better than March (yes, Easter may have been a factor) and were 4.5% better than April, 2016. And March, which had been originally estimated to have been down 0.2%, was revised upward to a slight gain over March, 2016, even though Easter had moved to April. Among the stronger categories, building materials and garden equipment sellers were up,along with health and personal care store sales, but furniture/home furnishings stores and food and beverage sellers showed declines.

ESPN IS LOSING SUBSCRIBERS Maybe ESPN IS leaning left. Mediapost.com reports on a Deep Root Analytics report that says there were 5% fewer Republican-leaning viewers tuning in last year than in 2015. Other ESPN channels showed steeper declines: ESPN2 had 10% fewer of these voters, while ESPN News sank 36%; ESPN Deportes was down 27%; and ESPNU lost 12%.

ADVERTISER NEWS (Continued from page 1) ....Northeast c-store chain Cumberland Farms is breaking a TV campaign built around its Farmhouse Blend coffee saying “it’s offensive” to pay $3 for a cup of coffee somewhere else where you need to wait in line and then not be sure if they’ll even get your order right. The chain consists of almost 600 c-stores in eight states……Not known yet if the idea will spread, but This Week In Consumer Electronics says Sprint is opening pop-up stores in Florida on top of several full-size showrooms slated to open in the Sunshine

State. The ministores called Sprint Express are designed to “expand the company’s retail distribution presence as well as better reach and serve consumers in local communities.” The new units may be a replacement for the Radio Shack tie-in which did not work out as the retailer filed for bankruptcy for a second time.

AN ‘ENGAGING’ BOOK ON ENGAGED MANAGEMENT In a crowded field of management

and sales books, John Hannon has written a standout volume worth acquiring. Most readers know John as President of Jim Doyle & Associates, a national sales training and marketing consulting firm. The company works with TV stations and cable television companies, providing customized media-specific programs and tools that uniquely increase revenue and make sales teams more effective. John is also a best-selling author. A recent review says his latest book, Engaged Management: Maximizing Your Team’s Sales Performance is a ‘how to guide’ for any industry, but TV managers and sellers will enjoy reading it and will recognize the connection to the broadcast industry. It’s filled with common-sense advice and inspired suggestions for maximizing performance, for sellers and for managers. Managers will enjoy (and learn from) snippets like “Insist That Your Sellers Live Up To Their Title” and “Wantereneurs vs. Entrepreneurs.” Salespeople will pick up valuable tips from sections like, “Five Areas Where Salespeople Need Help.” Amazon.com’s review of the book notes, “The writing is crafted in a style that makes it easy to stop reading mid-chapter to reflect, digest, and act on the new information.” As a seller or manager, you’ll see yourself in many (or most) of the situations John writes about. This is Hannon’s second book. Engaged Management, Volume 1: Inspiring Your Team To Win was the first book in Hannon’s Engaged Management Series. It was written for all levels of television broadcast and cable sales management, and for those aspiring to one day get a management title and leadership role in the TV business. Read more reviews, including many from television executives, or order the book right away. Both volumes are available; Volume 1 at a discounted price, at amazon.com

5/15/2017

FunnyTweeter.com

Remember when you first started driving and

everything was scary? Now you’re going 80, putting

salsa on a taco, and driving with your knees.