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July 2016 NJNG and Interfaith Neighbors, Inc. recently celebrated 20 years of helping deserving families realize the dream of home ownership. The completion of a new, energy-efficient home in Asbury Park’s West Side neighborhood marks a total of 100 affordable housing units made possible under NJNG’s Home Ownership Program. This long-standing partnership began in 1996 with a donation from NJNG to Interfaith Neighbors to help renovate a home in Asbury Park. Over the years, this ongoing commitment to affordable housing has expanded to help strengthen even more communities throughout our service territory. NJNG also works with Homes for All in Ocean County and Morris Habitat for Humanity in Morris County. Revitalizing our Communities, 20 Years and Counting Laurence M. Downes, chairman and CEO, and Kathleen Ellis, COO, of NJNG present Joe Marmora, executive director of Interfaith Neighbors, with a check for $20,000 toward their continued efforts to provide families with access to clean, modest, affordable housing in Monmouth County. Residential and small commercial customers can look forward to paying of our successful cost control and natural gas purchasing strategies, a little less on their heating bills this winter. As part of the annual Basic coupled with continued lower natural gas prices. As always, we remain Gas Supply Service (BGSS) and Conservation Incentive Program (CIP) committed to monitoring the market conditions and identifying filings recently submitted to the New Jersey Board of Public Utilities, opportunities to benefit our customers.” customers will benefit from an expected decrease of 9.5 percent. This translates to approximately $93 in savings for a typical customer who CIP is designed to promote energy-efficiency and conservation while uses 1,000 therms of natural gas per month. balancing year-to-year fluctuations from changing weather and usage patterns with both customer bills and NJNG financial margins. Since its “We never stop working to meet our customers’ expectations for safe, inception in 2006, CIP has helped NJNG customers realize cost savings reliable service at a competitive price,” said Laurence M. Downes, of more than $350 million through reduced energy usage. chairman and CEO of New Jersey Natural Gas. “We are able to provide real savings to our customers for the upcoming heating season as a result NJNG Announces Savings for Customers During the Winter Heating Season Understanding Your NJNG Bill The price of your natural gas service is reflected in the Bill Calculation section of your NJNG bill. BGS (Basic Gas Supply) – This charge is for the cost of the natural gas supply passed directly on to customers who have not chosen a third-party supplier. For residential and small commercial customers, this price represents the "price to compare" to third-party supplier offers. If you purchase your natural gas from a third-party supplier, charges appear as GAS on your NJNG bill. DEL (Delivery) – This charge is for the delivery of natural gas to your home or business and maintenance of the distribution system. It also includes other costs, including charges for societal benefits programs related to environmental and energy-efficiency initiatives. Note: The BGS portion of your bill covers your natural gas usage. NJNG makes no profit on the sale of natural gas itself, and directly passes the costs to the customer as mandated by law. Visit the Regulatory Info section of njng.com for historical rate information.

NJNG Announces Savings for Customers During the Winter ...Understanding Your NJNG Bill. The price of your natural gas service is reflected in the Bill Calculation section of your NJNG

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Page 1: NJNG Announces Savings for Customers During the Winter ...Understanding Your NJNG Bill. The price of your natural gas service is reflected in the Bill Calculation section of your NJNG

J u l y 2 0 1 6

NJNG and Interfaith Neighbors, Inc. recently celebrated 20 years of helping

deserving families realize the dream of home ownership. The completion of anew, energy-efficient home in Asbury Park’s West Side neighborhood marks atotal of 100 affordable housing units made possible under NJNG’s HomeOwnership Program. This long-standing partnership began in 1996 with adonation from NJNG to Interfaith Neighbors to help renovate a home inAsbury Park. Over the years, this ongoing commitment to affordable housinghas expanded to help strengthen even more communities throughout our service territory. NJNG also works with Homes for All in Ocean County andMorris Habitat for Humanity in Morris County.

Revitalizing our Communities, 20 Years and Counting

Laurence M. Downes, chairman and CEO, and Kathleen Ellis, COO, of NJNGpresent Joe Marmora, executive director of Interfaith Neighbors, with a check for$20,000 toward their continued efforts to provide families with access to clean,modest, affordable housing in Monmouth County.

Residential and small commercial customers can look forward to paying of our successful cost control and natural gas purchasing strategies, a little less on their heating bills this winter. As part of the annual Basic coupled with continued lower natural gas prices. As always, we remainGas Supply Service (BGSS) and Conservation Incentive Program (CIP) committed to monitoring the market conditions and identifying filings recently submitted to the New Jersey Board of Public Utilities, opportunities to benefit our customers.”customers will benefit from an expected decrease of 9.5 percent. Thistranslates to approximately $93 in savings for a typical customer who CIP is designed to promote energy-efficiency and conservation whileuses 1,000 therms of natural gas per month. balancing year-to-year fluctuations from changing weather and usage

patterns with both customer bills and NJNG financial margins. Since its“We never stop working to meet our customers’ expectations for safe, inception in 2006, CIP has helped NJNG customers realize cost savingsreliable service at a competitive price,” said Laurence M. Downes, of more than $350 million through reduced energy usage.chairman and CEO of New Jersey Natural Gas. “We are able to providereal savings to our customers for the upcoming heating season as a result

NJNG Announces Savings for Customers During the Winter Heating Season

Understanding Your NJNG BillThe price of your natural gas service is reflected in the Bill Calculation section of yourNJNG bill.

BGS (Basic Gas Supply) – This charge is for the cost of the natural gas supply passeddirectly on to customers who have not chosen a third-party supplier. For residentialand small commercial customers, this price represents the "price to compare" tothird-party supplier offers. If you purchase your natural gas from a third-party supplier,charges appear as GAS on your NJNG bill.

DEL (Delivery) – This charge is for the delivery of natural gas to your home or business and maintenance of the distribution system. It also includes other costs, including charges for societal benefits programs related to environmental and energy-efficiency initiatives.

Note: The BGS portion of your bill covers your natural gas usage. NJNG makes no profit on the sale of natural gas itself, and directly passes the costs to the customeras mandated by law. Visit the Regulatory Info section of njng.com for historical rate information.

Page 2: NJNG Announces Savings for Customers During the Winter ...Understanding Your NJNG Bill. The price of your natural gas service is reflected in the Bill Calculation section of your NJNG

As our way of saying thank you, join us for our annual Customer Appreciation Night with the Lakewood BlueClaws at FirstEnergy Park on August 18. The first 1,000 visitors through

the gates will receive a free gift!

Want a chance to win five tickets to the game and an opportunity to throw out the first pitch? On August 16, if you correctly answer our Trivia Tuesday question on Facebook, you may be randomly

chosen as our lucky winner.*

Members of NJNG’s The SAVEGREEN Project® will also be on hand at the game to show you and

your family how to hit a home run for the environment.

Look for our flags and tents.

For tickets, call 732-901-7000 or visit blueclaws.com.

How To Reach Us Call us:

Toll-free: 800-221-0051

People with hearing and speech impairments (TTY/TDD): 800-223-0024

Report a natural gas leak: 800-GAS-LEAK (800-427-5325)

Call before you dig: 811 or 800-272-1000

E-mail us: [email protected]

Visit our Web site: www.njng.com

Write to us: New Jersey Natural Gas, 1415 Wyckoff Road, P.O. Box 1464, Wall, NJ 07719

Help Warm a Home … and a Heart This Heating Season. Anyone can experience an unexpected financial crisis. Unemployment,medical needs or unforeseen expenses can hinder a family’s ability to paytheir energy bills, leaving them at risk as the months turn colder.

NJNG supports NJ SHARES, a statewide 501(c)(3) nonprofit organizationwhich helps New Jersey residents experiencing temporary financial hardshipdue to unforeseen circumstances. NJ SHARES helps keep families safe andcomfortable in their homes during unanticipated times of financial stress.And NJ SHARES helps provide relief to those who are not eligible for othertypes of assistance.

Together we are working to make a difference in the lives of our neighborsall year long. NJNG will match your donation dollar for dollar up to $27,000 – making your donation go twice as far. A donation envelope isenclosed. If you are able to help, please include a check written to NJ SHARES and return using the envelope provided. Please do not includethe donation with your NJNG bill payment. If you are experiencing financial hardship, do not hesitate to contact us at 800-221-0051 or [email protected].

Priority Service for Life-Sustaining EquipmentIn the event of a service disruption, we’ll make the restoration of naturalgas service a priority if someone in your home or business uses life-sustaining equipment. Please contact Customer Service at 800-221-0051or [email protected] and we will note this important informationon your account.

Stay Connected With UsSocial media is a great way to stay connected with NJNG. Just a few clicksand you can follow us on Facebook.com/NewJerseyNaturalGas or Twitter@NJNaturalGas. Keep an eye out for news about construction in your area,energy-efficiency tips, community events and much more. And, you willhave even more chances to win tickets to a BlueClaws game this summerwhile testing your energy-efficiency knowledge! Each Tuesday until August 9, 2016, the first person to answer our trivia question correctly will win 4 tickets to a game and the second person to answer correctly willwin 3 tickets.*

*NO PURCHASE NECESSARY. A purchase will not improve one’s chances of winning.Sweepstakes begins on May 3, 2016 and ends August 16, 2016. Legal residents of theState of New Jersey at least 18 years of age. Official rules can be found athttps://www.facebook.com/notes/new-jersey-natural-gas/trivia-tuesday-sweepstakes-official-rules/10154125192445610. VOID WHERE PROHIBITED.

New Jersey Natural Gas offers customers the resources and tools tomake smart energy decisions through Conserve to Preserve® (CTP),

which promotes better energy use for the protection of our environment and natural resources.

Your air conditioner may be working overtime to cool you down, but our energy-saving tools are here to help you save energy and money all yearlong. Get started by checking out the Conserve to Preserve section underthe Save Energy & Money tab of njng.com.

CTP DashboardThis user-friendly home energy analyzer offers a FREE home energy profile of current energy performance. You’ll get a customized action plancontaining cost-effective recommendations to help make your home moreenergy-efficient and comfortable.

The SAVEGREEN Project®Did you know 82 percent of water heater sales are for emergency replacements? With the SAVEGREEN Project, you may be eligible for arebate up to $100 when installing a qualifying water heater.* Don’t waitfor your appliances to fail. NJNG’s energy-efficiency program provides money-saving incentives to help make energy-efficiency upgrades more affordable.

Subscribe to FREE E-TipsJoin over 110,000 customers already receiving monthly e-mails filled withvaluable energy-saving tips and updates on program offers and rebates.Login or register to My Account, click My Communications in the left menuof options, then Manage My Communications and look for E-tips at thebottom of the list.

* Visit savegreenproject.com for terms, conditions and equipment eligibility or call 877-455-6564

Conserve to Preserve