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STATEWIDE EMERGENCY COMMUNICATIONS BOARD NEXT GENERATION 9-1-1 COMMITTEE Next Generation 9-1-1 Committee August 15, 2018 Page 1 Wednesday, August 15, 2018 1:00 – 3:00 p.m. Call-in Number: 888-742-5095 Access Code: 4898 2491 10# CHAIR: Darlene Pankonie / VICE-CHAIR: Mary Borst MEETING LOCATION: Homeland Security and Emergency Management 445 Minnesota Street, Suite #223, Saint Paul AGENDA Call to Order Approval of Agenda Approval of Previous Meeting’s Minutes July 18, 2018 Announcements Standing Committee Reports Northwest .............................................................................................................. Shafer/Olson Northeast ............................................................................................................ Olson/Erickson Metro ........................................................................................................... McPherson/Bowler Central ............................................................................................................. Diehl/Norstegard South Central ................................................................................................... Wallace/Reimers Southeast ..............................................................................................................Betcher/Evers Southwest ....................................................................................................... Venn/Schacherer Special Reports Text-to-9-1-1 Deployment ...................................................................................... Dustin Leslie StatusBoard Report .................................................................................. Cathy Anderson COOP Report ............................................................................................ Cathy Anderson Firewall Update ............................................................................................... Dan Craigie Update on 9-1-1 Outage from August 1, 2018................................................. Dan Craigie Old Business None New Business Strategic Plan Discussion .......................................................................................... Dan Craigie National 9-1-1 Grant Program .................................................................................. Dan Craigie Minnesota State Patrol Text-to-9-1-1 Boundaries ..................................................... Tim Boyer Nationwide Periodic Test ............................................................................... John Dooley

NEXT GENERATION 9-1-1 COMMITTEE...Aug 15, 2018  · New Business • Strategic Plan Discussion .....Dan Craigie ... see if they would do a regional presentation for other PSAPs in

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  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NEXT GENERATION 9-1-1 COMMITTEE

    Next Generation 9-1-1 Committee

    August 15, 2018 Page 1

    Wednesday, August 15, 2018 1:00 – 3:00 p.m.

    Call-in Number: 888-742-5095 Access Code: 4898 2491 10#

    CHAIR: Darlene Pankonie / VICE-CHAIR: Mary Borst

    MEETING LOCATION: Homeland Security and Emergency Management 445 Minnesota Street, Suite #223, Saint Paul

    AGENDA

    Call to Order Approval of Agenda Approval of Previous Meeting’s Minutes • July 18, 2018 Announcements Standing Committee Reports • Northwest .............................................................................................................. Shafer/Olson • Northeast ............................................................................................................ Olson/Erickson • Metro ........................................................................................................... McPherson/Bowler • Central ............................................................................................................. Diehl/Norstegard • South Central ................................................................................................... Wallace/Reimers • Southeast .............................................................................................................. Betcher/Evers • Southwest ....................................................................................................... Venn/Schacherer Special Reports • Text-to-9-1-1 Deployment ...................................................................................... Dustin Leslie • StatusBoard Report .................................................................................. Cathy Anderson • COOP Report ............................................................................................ Cathy Anderson • Firewall Update ............................................................................................... Dan Craigie • Update on 9-1-1 Outage from August 1, 2018 ................................................. Dan Craigie Old Business • None New Business • Strategic Plan Discussion .......................................................................................... Dan Craigie • National 9-1-1 Grant Program .................................................................................. Dan Craigie • Minnesota State Patrol Text-to-9-1-1 Boundaries ..................................................... Tim Boyer • Nationwide Periodic Test ............................................................................... John Dooley

  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NEXT GENERATION 9-1-1 COMMITTEE

    Next Generation 9-1-1 Committee

    August 15, 2018 Page 2

    Other Business • None Motion to Adjourn

  • MINUTES – July 18, 2018

  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NG911 COMMITTEE

    NG911 Committee July 18, 2018 Page 1

    Wednesday, July 18, 2018

    1:00 – 3:00 p.m.

    CHAIR: Darlene Pankonie / VICE CHAIR: Mary Borst MEETING LOCATION / Department of Public Safety, Emergency Communication Networks

    445 Minnesota Street, Suite 137, St Paul, MN 55101

    MEETING MINUTES Attendance: Members/Alternates

    PRIMARY REPRESENTING ALTERNATE

    Pankonie, Darlene - Chair Minnesota Sheriffs Association Kevin Schwartz

    Borst, Mary - Vice Chair Minnesota Ambulance Association Larson, Marion

    McPherson, Christine Metro Minnesota Bowler, Susan

    Shafer, Nancy Northwest Minnesota Olson, Jill

    Olson, Steve Northeast Minnesota Erickson, Patrice

    Diehl, Judy Central Minnesota Norstegard, Jody

    Betcher, Wayne Southeast Minnesota Evers, Faith

    Wallace, Pat South Central Minnesota Reimers, Peggy

    Veen, Nancy Southwest Minnesota Schacherer, JT

    Tiegs, Ross Minnesota Chiefs of Police Association Vacant

    Boyer, Tim Minnesota State Patrol Vacant

    Goodman, Matt GIS Vacant

    Leslie, Dustin Emergency Communication Networks Craigie, Dan

    Harmon, Deb Tribal PSAP Vacant

    Parker, Ward Minnesota Fire Chiefs' Association Vacant

  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NG911 COMMITTEE

    NG911 Committee July 18, 2018 Page 2

    Guests/Affiliation Scott Wosje/Northland Business Systems Cathy Anderson / ECN Brandon Larson / Guest Mary Ehrsam / Solacom Technologies

    Kelly Kukowski / Kittson County Nancie Pass / Ramsey County Pete Eggimann / MESB Jill Bondhus / Rice-Steele County

    Call to Order Meeting was called to order at 1:02 p.m. with a quorum. Approval of Agenda Leslie requested an addition to the agenda under New Business to have a WERM discussion. Diehl motioned to approve the agenda as amended. McPherson seconded the motion. Motion carried. Approval of Previous Meeting’s Minutes • June 20, 2018

    Corrections to the June 20, 2018 minutes noted below: o Page 4 under firewall update, acronym should be CPE o Dan Craigie, Firewall Report, strike the first sentence o Page 3, Diehl’s report, change Central Region to “Stevens County held full scale

    exercise.” o Page 5, correct spelling of Pankonie; capitalize the word Fall, correct the spelling of

    RapidSOS and Clearinghouse is one word

    Diehl made a motion to approve the minutes as amended. Evers seconded the motion. Motion carried. Announcements • Anderson: a new format for standards will be introduced which includes a new numbering

    system that easily identifies which area the standard is for. • Anderson: upcoming training opportunities include Incident Communications Center

    Manager and COMT. • Craigie: the GIS Project Manager position at ECN has been filled by Norman Anderson, a

    long term employee of MnGeo. A formal introduction will be made at a later date.

  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NG911 COMMITTEE

    NG911 Committee July 18, 2018 Page 3

    Standing Committee Reports • Northwest .............................................................................................................. Shafer/Olson

    Shafer: nothing to report • Northeast ............................................................................................................ Olson/Erickson

    No report. • Metro ........................................................................................................... McPherson/Bowler

    McPherson: metro meeting was not held in June. July meeting discussion will include the process used for pinging phones. McPherson is trying to work with MESB and/or the State to engage cell phone vendors to streamline the process.

    • Central ............................................................................................................. Diehl/Norstegard Diehl: Benton County is going live with Text-to-9-1-1 on August 7, 2018; Wright County is going direct this month. Holly in Mille Lacs County advised they were having issues with the Apple and Samsung watches accidently texting 9-1-1. Discussions are taking place about the plan change letters/agreement.

    • South Central ................................................................................................... Wallace/Reimers Reimers: the local meeting was held last week. They have been in touch with RapidSOS to see if they would do a regional presentation for other PSAPs in the region.

    • Southeast .............................................................................................................. Betcher/Evers Betcher: Text-to-9-1-1 enabled since May 29, 2018. A RAC meeting will be held to visit with vendors about a regional 911 dispatch system. Borst advised Mayo is working on getting a process in place for Text-to-9-1-1.

    • Southwest ........................................................................................................Veen/Schacherer Veen: still dealing with flooding; nothing else to report.

    Special Reports • StatusBoard Report ............................................................................................ Cathy Anderson

    No unplanned outages were reported in June. There was an issue with a PSAP who kept bumping each other from one specific reservation. After testing, it was determined if you go in to view a calendar reservation and close by clicking “OK” instead of cancel or the red “x” it will redo the reservation in the viewer’s name. This has been the only reported issue so far; no changes will be made to the program. The agency was advised to let their users know not to click “OK” when viewing a calendar reservation.

    • COOP Report ...................................................................................................... Cathy Anderson Last Friday Anderson reached out to all counties/agencies that had not responded to the COOP initiative and the numbers improved. The count as of July 10th is:

    o 70 plans received o 21 extensions requested

  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NG911 COMMITTEE

    NG911 Committee July 18, 2018 Page 4

    o 11 no response

    The goal is to get a response and plan from all PSAPs. Anderson will check each COOP plan against the ECN checklist and/or PowerPoint on the Alex Tech website. Each plan must cover people, phones and radio.

    • Text-to-9-1-1 Deployment ...................................................................................... Dustin Leslie o The last PSAP to go live was Isanti County. The next PSAPs to go live in the metro

    are Carver County on August 8th and Benton County on August 7th. Currently working with Dakota County and Eden Prairie on default agency routing issues, and will then be put on the schedule. Wright County is going Direct-SIP, then looking to go text-to-9-1-1 live.

    o Regarding the Sunset Language and the Plan Change Letters, all regions were given a

    due date of August 7th to advise if they were charging a fee or changing any wording in the draft. The Southeast Region does not plan to charge a fee for the first year, but would start charging a fee in 2020. The South Central Region advised they will charge the recommended fee of $100 per month.

    • Firewall Update ......................................................................................................... Dan Craigie

    Craigie advised the Acceptance Test Plan was shared with the technical work group and there were limited comments as far as the test plan. There is a tentative date of July 30th for the first live install at the airport. The devices are technically installed, they’re just not in-line with the ESInet. Some updates from past meetings with firewall vendors and 9-1-1 service provider, there have been some questions and this will impact in the sense that at this point in time specifically with the Viper PSAPs you will have to have the vendor firewalls. The reasoning for that is they perform their routing function between IP networks and West. You cannot be Direct-SIP with Viper without a West firewall. That’s how they do it. If we do anything differently to them, that would be a one-off. Motorola, with their Vesta Solution has been open to changing that, but right now we just want to apply the state in one full-swoop, so we don’t want one-offs either right now. This is something we will address when we go out for RFP for our next 9-1-1 service provider to give us more flexibility.

    Old Business None

  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NG911 COMMITTEE

    NG911 Committee July 18, 2018 Page 5

    New Business • Strategic Plan Discussion .......................................................................................... Dan Craigie

    Craigie highlighted the 2019-21 Strategic Plan draft. Pankonie asked members to review the materials in detail before the next meeting, so it can be discussed, accepted and move forward to the SECB.

    • WERM Discussion.................................................................................................... Dustin Leslie Leslie advised ECN, in conjunction with MN.IT and the MESB, made a decision to end the use of WERM and go back to the spreadsheet method for the time being. Factors contributing to this decision included Verizon migrating to Comtec with their wireless routing, T-Mobile not using the WERM program, and a lack of fixes for issues with the system. Regional contacts on the call were asked to send out an email to their regional contacts about the change, and have a response returned to Leslie by the end of the week.

    • AED Link Service Presentation ................................................................................... Elliot Fisch Elliot Fisch, Director of Sales for AED Link presented information on the AED system.

    Other Business None Motion to Adjourn Pankonie adjourned the meeting at 2:26 p.m.

  • Text-to-9-1-1 Deployment

  • CottonwoodWatonwan

    BrownMurray

    Dodge OlmstedWasecaSteele

    Winona

    Lakeof the

    Woods

    Faribault

    BlueEarth

    BigStone

    Lac quiParle

    Traverse

    Goodhue

    Scott

    Pennington

    Red Lake

    Wilkin

    Morrison

    Benton

    Kanabec

    MilleLacs

    CrowWing

    Renville

    Sibley

    Nicollet

    Chippewa

    IsantiSherburne

    Anoka

    Chisago

    LeSueur

    Hennepin

    Rock

    Polk

    Pine

    WrightRamsey

    WashingtonKandiyohi

    Cass

    Cook

    Itasca

    Beltrami

    Kittson Roseau

    Koochiching

    St. Louis

    Marshall

    LakeClearwater

    MahnomenNorman

    Hubbard

    BeckerClay

    AitkinWadena Carlton

    Otter Tail

    Todd

    Grant Douglas

    Stearns

    Stevens Pope

    Swift

    Meeker

    McLeod CarverYellow Medicine Dakota

    RedwoodLincoln Lyon Rice Wabasha

    Pipestone

    Nobles MowerFreeborn FillmoreJackson Martin Houston

    0

    0

    75 Miles

    75 KM

    RochesterMankato

    St.PaulMinneapolis

    Duluth

    St. Cloud

    EdinaMECCAirportU of MAllina

    Eden Prairie

    Regional PSAPs

    Live PSAPs

    Scheduled

    Plan change letter received

    Text-to-9-1-1 Status Map

    Working with vendor for quote

  • StatusBoard Report

  • COOP Report

  • Strategic Plan

  • 2019-21 STRATEGIC PLAN EMERGENCY COMMUNICATION NETWORKS

    INTRODUCTION Noted below are definitions used to identify a Goal, Strategy or Tactic, as well as details of acronyms.

    o GOAL: The end you hope to accomplish in a given period of time o STRATEGY: The broad approach you will pursue to achieve the goal o TACTIC(S): The specific action steps you will take to implement the strategy

    ALI Automatic Location Identifier

    ARMER Allied Radio Matrix for Emergency Response (Minnesota’s LMR System)

    CAD Computer Aided Dispatch COMU Communications Unit CPE Customer Premise Equipment CPEaaS CPE as a Service DBH Device-based Hybrid EAS Emergency Alert System

    ECN Minnesota Department of Public Safety, Emergency Communication Networks

    ECRF/LVF Emergency Call Routing Function/Location Validation Function

    ESInet Emergency Services IP Network GIS Geospatial Information System

    HSIN Homeland Security Information Network i3 FE i3 Functional Elements ICS Incident Command System

    IPAWS Integrated Public Alert and Warning System

    ISSI Integrated Sub-System Interface LDB Location Database LEP Limited English Proficiency LMR Land Mobile Radio LNG Legacy Network Gateway

    LSR Legacy Selective Router LTE Long Term Evolution MLTS Multi-line telephone system

    MnDOT Minnesota Department of Transportation MSAG Master Street Address Guide

    N-DEx National Data Exchange – FBI Tool for exchanging data

    NENA National Emergency Number Association NGCS Next Generation Core Services

    NPSTC National Public Safety Telecommunications Council OSP Originating Service Provider

    PS/ALI Private Switch/Automatic Location Identifier PSAP Public Safety Answering Point

    QPP Quality of Service Priority and Preemption RFP Request for proposal

    RIC Regional Interoperability Coordinator SAFECOM Not an acronym

    SECB Statewide Emergency Communications Board SIP Session Initiated Protocol

    SLIGP State and Local Implementation Grant Program SOP Standard Operating Procedure WEA Wireless Emergency Alerts

  • ECN AND SECB GOALS AND OUTCOME MEASURES

    Page 2 of 10

    Goal 1: Evaluate technology to provide optimal systems to secure paramount public safety solutions for Minnesota citizens, visitors and emergency responders.

    Next Generation 911 NG911 Strategy: Create statewide geographical information system (GIS) geospatial datasets to support location based routing for all current technology devices to 9-1-1 that will enable first responders to locate a caller with more speed and accuracy.

    Tactics: Initiate and complete GIS-based MSAG trial with current NG9-1-1 vendor Q1 2019 Complete the construction of statewide PSAP polygons to be used for call

    routing Q1 2019

    Complete construction of aggregated statewide geospatial datasets Q1 2019 Develop ongoing data maintenance processes

    o Implement data maintenance Q1 2019

    Ongoing Reach point of fully validated statewide geospatial datasets (98%

    accuracy) Q4 2019

    Have GIS data ready for i3 elements Emergency Call Routing Function/Location Validation Function (ECRF/LVF) implementation Q4 2021

    Develop plan for Location Database (LDB) implementation o Maintain interoperability for carriers utilizing legacy data

    processing

    Q4 2021

    Allow access to shared data as appropriate o Complete statewide 9-1-1 Data Viewer

    Ongoing Q1 2019

    NG911 Strategy: ECN to migrate OSPs from LSRs to LNGs or NENA defined i3-compliant SIP connection to the MN ESInet. Decommission LSR’s once migration is complete. (Phase 4)

    Tactics: Resize carrier network to ensure optimum number of trunks into the 9-

    1-1 network Q2 2019

    Complete due diligence process to determine OSP interconnection and ESInet ingress options Q2 2019

    Complete, negotiate, and award RFP for OSP interconnection Q4 2020 Prepare RFP for NGCS (revise previous NG911 contract strategy to

    include this) o Initiate development RFP content creation

    Q4 2021 Q1 2019

    Perform outreach and education to local and national carriers regarding OSP interconnection Ongoing

  • ECN AND SECB GOALS AND OUTCOME MEASURES

    Page 3 of 10

    NG911 Strategy: Upgrade network to PSAPs that meets the newly developed NENA ESInet design guidelines.

    Tactics:

    Complete due diligence process to compare existing network against the NENA ESInet design guidelines Q1 2019

    Complete and report on a trial of a network configuration that adheres to NENA’s ESInet design guidelines Q2 2019

    Work with vendors to identify and communicate minimum network requirements for hardware and software at the PSAP to support i3 elements

    Q4 2019

    Investigate network requirements necessary to support workload sharing and continuation of operations Q2 2020

    Include cybersecurity initiatives and goals during network implementations Ongoing

    NG911 Strategy: Implement handset-based or device-based hybrid (DBH) coordinating routing for wireless calls.

    Tactics: Define and trial required solutions that will deliver improved location

    information to be transmitted to the PSAP Q2 2019

    Trial methods of coordinate-based (handset, tower, or DBH) routing with carriers and 3rd party entities Q4 2019

    Evaluate trial results to identify “best” available technology that can be used for location based routing Q1 2020

    Work with Tier 1 carriers to “turn on” best available location technology Q3 2020 Continue to support and enhance wireless call routing processes until

    initiatives under this strategy are met Ongoing

    NG911 Strategy: ECN to implement or encourage shared-services such as CPEaaS or shared CAD systems/integrations on a statewide level. Tactics:

    Perform cost study on a statewide platform for sharing CAD data Q3 2019 Prioritize grant funding for projects that emphasize shared

    technologies and/or cross-vendor interoperable solutions Ongoing

  • ECN AND SECB GOALS AND OUTCOME MEASURES

    Page 4 of 10

    ARMER ARMER Strategy: MnDOT, ECN, and SECB to evaluate ARMER software updates for value and decide whether to update ARMER as updates are released and details and costs are fully disclosed by the manufacturer. Tactics:

    Identify and review benefits of software update packages offered beyond v-7.19 Q1 2019

    Identify costs associated with each software package and determine if the value is in line with the cost. Establish value proposition by requiring itemized pricing from vendors and comparing prices with other states and systems.

    Q1 2019

    Determine if funding is available for each software package beyond v-7.19 Q1 2019

    Evaluate the value of adding a data component to the ARMER LMR network Ongoing

    ARMER Strategy: Promote the physical- and cyber-security for the ARMER system. Tactics:

    Create a workgroup and charge it with identifying opportunities and a work plan for improving cyber- and physical security of ARMER. Q4 2020

    Develop timeline and procedure for refreshing ARMER encryption keys Q4 2020

    Ensure that all new features to technologies go through full governance reviews Ongoing

    ARMER Strategy: Update ARMER standards. Tactics: Update “ARMER standards” as “SECB standards” and establish

    methodology for integrating non-ARMER standards Q2 2019

    Identify ARMER standards that overlap or contradict and correct Ongoing

    ARMER Strategy: LMR Resources Best Practices. Tactics: Update LMR Best Practices to emphasize best talkgroup or

    conventional channel selections for the event Q4 2019

    Review existing Best Practices regarding to identify strengths and weaknesses of existing guides Ongoing

    Educate on updated Best Practices Ongoing

  • ECN AND SECB GOALS AND OUTCOME MEASURES

    Page 5 of 10

    Wireless Broadband WBB Strategy: Ensure the needs of the wireless broadband system, according to the Minnesota Needs Assessment Report, to guarantee access and interoperability in high demand situations regardless of carrier. Tactics Create Wireless Broadband User Group Q1 2019 ECN and Steering committee to create membership for boards and

    subcommittees for tribal representation Q2 2019

    Evaluate a basic toolbox of applications to encourage application interoperability across borders (mutual aid) Q2 2019

    Administration of SLIGP 2.0 grant Q1 2020 Evaluate tools for drive testing to have a better understanding of wireless

    coverage in the state including a long term plan for robust coverage evaluation

    Q2 2020

    Advocate for MN’s requirements that were filed with the FirstNet Authority including accurate coverage and capacity maps Q2 2021

    Preemption Testing Ongoing Continue consultation with the FirstNet Responder Network Authority Ongoing Engagement of tribal public safety and leadership Ongoing Advocate for MN stakeholders Ongoing

  • ECN AND SECB GOALS AND OUTCOME MEASURES

    Page 6 of 10

    IPAWS IPAWS Strategy:

    Promote statewide deployment and adoption of IPAWS to facilitate communication to the public when the need arises. This alerting system uses locally issued Wireless Emergency Alerts (WEA) and Emergency Alert System (EAS) messaging in situations requiring those in harm’s way to take protective action, such as an active shooter scenario, train derailment or nuclear power plant incident.

    Tactics: Outreach Develop and promote shared Regional Alerting partnerships Ongoing Promote Best Practices Guidance, expand on what constitutes IPAWS

    alerts and when they should be sent or should it be a community notification through presentations and workshops?

    Q3 2019

    Tactics: Training Determine what continuing education training should be done to keep

    current with national system operation changes Ongoing

    Develop universal SOP template for local jurisdiction adoption Q3 2019 Staffing and Training Standards for shared usage Q2 2019 Template building and testing guidance Q3 2020

    Tactics: Technical Assistance Develop Standards for Multi-language Alerts, including templates for

    messaging jurisdictions with over 5% LEP (Limited English Population) Q3 2020

    Develop standards to review all broadcast alerts, intentional or unintentional, for appropriateness (of code used)

    o Provide corrective action as needed o Provide feedback to alerting authority o Provide event summary to EAS participants

    Q1 2019

    Further develop planning and guidance to implement changes in the Wireless Emergency Alert (WEA) and Emergency Alert Systems Q2 2019

    Tactics: Funding Continue to fund IPAWS as part of the 911 allotment for mass

    notification systems for all recognized PSAPs Ongoing

  • ECN AND SECB GOALS AND OUTCOME MEASURES

    Page 7 of 10

    Interoperability INTEROP Strategy: Establish methodology for the interoperability between differing public safety communication platforms.

    Tactics: Establish guidelines for interoperability between ARMER and LTE networks Q2 2021 Evaluate value of ISSI as a potential statewide resource Q4 2019 Establish guidelines for data interfaces between public safety agencies Q2 2021 Establish on-going relationships with fusion centers and other public safety

    data warehouses to understand shared needs Ongoing

    Evaluate feasibility of statewide CAD interoperability Q3 2019 Develop IPAWS tools for ICS leadership to include job aides and

    evaluation guidelines Q2 2019

    Explore the value of a set of applications used statewide providing a common platform for key interoperability data needs Q2 2019

    Explore existing government tools and applications to understand barriers preventing their use, for example N-DEx, HSIN Q4 2019

    Explore tools and applications that are being marketed for public safety use to determine long term viability Ongoing

    Continue to engage workgroups and subcommittees to further conversations such as standards, grants and training Ongoing

    INTEROP Strategy: Support the development of interoperable technical and/or operational plans, particularly for counties bordering another state or province or for those using disparate systems.

    Tactics: Determine future of Motobridge interoperability tool and identify steps to

    advance along that path. Q4 2019

    Work with border states to expand “edge match” geospatial dataset to improve call routing and enhanced mapping for location identification Q4 2021

    Work with border states to allow IPAWS alerting across state borders Ongoing Meet with border counties to evaluate current technical capability,

    awareness of capability, and current interoperability plans. Ongoing

    Where technology exists and planning or awareness lacks, assist in the development of interoperable plans to support LMR interoperability. Ongoing

    Work with border states to allow 911 call/text transfer with ALI data between disparate networks Ongoing

  • ECN AND SECB GOALS AND OUTCOME MEASURES

    Page 8 of 10

    INTEROP Strategy: Support Federal interoperability initiatives through participation in Federal Programs

    Tactics: Participate in Federal committees and workgroups, including but not limited

    to: o National Public Safety Telecommunications Council (NPSTC) o FirstNet Authority o National Council of Statewide Interoperability Coordinators

    (NCSWIC) o SAFECOM o FEMA Regional Emergency Communication Coordination

    Working Group (RECCWG) o Communications Security, Reliability and Interoperability

    Council (CSRIC) o National 9-1-1 Program

    Ongoing

    INTEROP Strategy: Provide support for technology and personnel through the Communications Unit and Strategic Technology Reserve programs. Tactics: Identify funding needs and sources for upgrading or replacing existing

    Strategic Technology Reserve LMR technologies Q4 2019

    Explore viability of establishing a wireless broadband cache into Strategic Technology Reserve Q4 2019

    Establish training and exercising expectations for Strategic Technology Reserve equipment Q4 2019

    Develop ongoing maintenance and replacement schedules for Strategic Technology Reserve equipment Q4 2020

    Provide support for Communications Unit program through education of COMU personnel Ongoing

    Maintain awareness of Federal COMU guidance and strive to keep Minnesota’s COMU program on leading edge Ongoing

    Support exercising opportunities for COMU personnel Ongoing

  • ECN AND SECB GOALS AND OUTCOME MEASURES

    Page 9 of 10

    Goal 2: Ensure adequate resources at the state and local levels of government to support current and emerging public safety communication technologies.

    Strategy: Communicate to PSAPs minimum technical requirements for CPE and CAD to support i3 FE. Tactics: Introduce minimum 9-1-1 technology standards for PSAPs via NG911

    Committee Q3 2020

    Perform outreach to each region in order to communicate standards and provide feedback to PSAPs. Q4 2021

    Strategy: Evaluate funding alternatives to maintain a public safety communications platform. Tactics: Explore options such as user fees, prioritization, shared technology and

    other alternatives Q3 2019

    Establish value proposition by requiring itemized pricing from vendors and comparing prices with other states and systems Ongoing

  • ECN AND SECB GOALS AND OUTCOME MEASURES

    Page 10 of 10

    Goal 3: Ensure all stakeholders understand public safety communications and its critical role in all aspects of public safety.

    Strategy: ECN to provide increased outreach and education for enterprise/Multi-Line Telephone System (MLTS) solution providers and system owners to properly integrate with 9-1-1 Tactics: Create one-page info sheet about Private Switch/Automatic Location

    Information (PS/ALI) services that PSAPs can use when working with MLTS solution providers and owners

    Q1 2019

    Strategy: ECN and SECB members to educate decision-makers about the criticality of public safety communication systems and changes necessitated by changing technology behaviors of consumers Tactics: Maintain ECN and SECB websites Ongoing Educate public safety partners on the role of the SECB, Regional

    Emergency Communication Boards/Emergency Services Boards and ECN Ongoing

    Support the Regional Interoperability Coordinator (RIC) program Ongoing Strategy: Define guidelines and recommendations for wireless broadband that are in alignment with pertinent federal, state and local goals. Tactics: Create workgroups to develop recommendations and guidelines for

    wireless broadband Q2 2019

    Develop wireless broadband recommendations and guidelines for Identity Credentialing and Access Management (ICAM), Quality of Service Priority and Preemption (QPP), LTE Talkgroups, Criminal Justice data sharing on FirstNet and other wireless broadband requirements

    Q2 2019

    Further develop roles between agencies, carriers and ECN Q2 2019 Strategy: Provide training opportunities to system users to ensure first-rate performance on new or infrequently used technologies. Tactics: ECN and Alexandria Technical College to review, update, and expand

    training materials Ongoing

  • National 9-1-1 Grant Program

  • From: Craigie, Daniel (DPS)To: Pedersen, Christine (DPS)Subject: Agenda ItemDate: Wednesday, August 8, 2018 10:55:30 AMAttachments: image001.png

    Chris, Please add as an agenda item a discussion of the release of the final rules for the National 9-1-1grant from the U.S. Dept.’s of Commerce & Transportation. Approval for the application of thesefunds will be requested from the committee. A news release and the final rules can be found at thebelow provide below. https://www.ntia.doc.gov/press-release/2018/us-department-commerce-us-department-transportation-issue-final-rules-110-million Dan Craigie9-1-1 Program Manager (Interim)MN Dept. of Public SafetyEmergency Communication Networks Division445 Minnesota St. Suite 137St. Paul, MN 55101-5137O: 651.201.7551 C: 651.249.6313 

      

    mailto:[email protected]:[email protected]://www.ntia.doc.gov/press-release/2018/us-department-commerce-us-department-transportation-issue-final-rules-110-millionhttps://www.ntia.doc.gov/press-release/2018/us-department-commerce-us-department-transportation-issue-final-rules-110-millionhttps://dps.mn.gov/divisions/ecn/Pages/default.aspx

  • Minnesota State Patrol

    Text-to-9-1-1 Boundaries

  • County_Boundaries

    S_MSP_Buffer

    NW_MSP_Buffer

    NE_MSP_Buffer

    MN_StatePatrol_20180808

    MESB_PSAPs_WirelessTextVoIP_20180808

    ³0 20 40 60 8010

    Miles

  • Roster

  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NG911 COMMITTEE MEMBER REPRESENTING ALTERNATE

    1 Effective May 1, 2018

    Chair: Darlene Pankonie Communications Division Manager,

    Washington County 15015 62nd St N

    Stillwater MN 55082 [email protected]

    n.us 651-430-7833

    Bill Hutton Executive Director

    Minnesota Sheriff’s Association 100 Empire Drive, Suite 222

    St. Paul, MN 55103 [email protected]

    651-451-7216

    Kevin J. Schwartz 911 Dispatch Division

    Hennepin County Sheriff’s Office 300 S 6th Street

    Minneapolis, MN 55487 [email protected]

    612-348-4024

    Vice Chair: Mary Borst System Manager, Mayo Clinic

    Medical Transport MCH – Saint Mary’s Campus

    1216 2 St SW Rochester, MN 55902 [email protected]

    507-255-2590 507-273-2760

    Minnesota Ambulance Association (Representatives who have

    responsibilities in secondary PSAPs – Allina, HCMC, North, Mayo,

    Ridgeview – or private sector dispatching)

    Marion Larson EMS Regional Coordinator

    705 Courthouse Square St. Cloud, MN 56302

    [email protected] 320-656-6122

    Dustin Leslie 9-1-1 Analyst, DPS/ECN

    445 Minnesota St. Suite 137 St. Paul, MN 55101

    [email protected] 651-201-7552

    Department of Public Safety Emergency Communication Networks

    445 Minnesota Street, Suite 137 St. Paul, MN 55101

    Dan Craigie 9-1-1 Project Manager, DPS/ECN

    445 Minnesota St. Suite 137 St. Paul, MN 55101

    [email protected] 651-201-7551

    Tim Boyer [email protected]

    Minnesota State Patrol (Representatives who have

    responsibilities in the State Patrol PSAPs – Rochester, Roseville)

    Vacant

    Ross Tiegs, Chief Morris Police Department

    PO Box 245 Morris, MN 56267

    [email protected] [email protected]

    320-208-6500

    MN Chiefs of Police Association (Representatives who have

    responsibilities in PSAPs) Vacant

    Ward Parker Operations Chief

    14800 Scenic Heights Road Eden Prairie, MN. 55344

    [email protected] 952-949-8338

    Minnesota State Fire Chiefs Association

    (Representatives who have responsibilities in PSAPs)

    Vacant

    Vacant Minnesota Indian Affairs Council or Tribal Government Vacant

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]

  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NG911 COMMITTEE MEMBER REPRESENTING ALTERNATE

    2 Effective May 1, 2018

    Deb Harmon Network Engineer 25064 Hwy 1 East

    Red Lake, MN 56671 [email protected]

    218-679-1492

    Tribal PSAP (Representatives as selected by the Tribal PSAP Managers – Red Lake

    Nation)

    Vacant

    Matt Goodman GIS Specialist, St. Louis County

    Sheriff’s Office 2030 N Arlington Ave

    Duluth, MN 55811 [email protected]

    218-726-2938

    County Geographical Information System (GIS)

    (Representatives who perform work for PSAPs)

    Vacant

    Nancy Shafer 911 Dispatch Director

    Polk County Sheriff’s Office 600 Bruce St.

    Crookston, MN 56716 [email protected]

    218-281-0431

    Northwest Minnesota Kittson, Roseau, Lake of the Woods,

    Marshall, Beltrami, Polk, Pennington, Red Lake, Becker, Clearwater,

    Norman, Mahnomen, Hubbard, Clay,

    Jill Olson Emergency Manager Director

    Lake of the Woods County Sheriff's Office

    206 8th Ave SE Suite 300 Baudette, MN 56623

    [email protected] 218-634-4547

    Steve Olson PSAP Manager Lake County Sheriff’s

    Office 613 3rd Ave

    Two Harbors, MN 55616 [email protected]

    218 834 8385

    Northeast Minnesota Koochiching, St Louis, Lake, Cook,

    Itasca, Cass, Aitkin, Crow Wing, Carlton, Pine, Kanabec

    Patrice Erickson Communications Supervisor Aitkin County Sheriff’s Office

    217 2nd Street NW Aitkin, MN 56431

    [email protected] 218-927-7411

    Christine McPherson Assistant Director

    350 S. Fifth Street – Room #B911 Minneapolis, MN 55415

    [email protected]

    612-673-5918

    Metro Minnesota Isanti, Chisago, Anoka, Washington,

    Ramsey, Hennepin, Carver, Scott, Dakota, Airport, Bloomington, Eden

    Prairie, Edina, Minneapolis, Ft. Snelling, University of MN, St Louis

    Park

    Susan Bowler PSAP Supervisor

    606 East 4th Street Chaska, MN 55318

    [email protected] 952-361-1231

    Judy Diehl Communications Manager

    400 Colorado Ave., Suite 401 Morris, MN 56267

    [email protected] 320-208-6500

    Central Minnesota Wilkin, Ottertail, Wadena, Todd,

    Morrison, Mille Lacs, Grant, Douglas, Traverse, Stevens, Pope, Stearns,

    Benton, Sherburne, Big Stone, Swift, Kandiyohi, Meeker, Wright

    Jody Norstegard Communications Supervisor

    Kandiyohi County Sheriff’s Office 2201 23rd St NE Suite 101

    Willmar, MN 56201 [email protected]

    320-214-6700 ext 3502

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]

  • STATEWIDE EMERGENCY COMMUNICATIONS BOARD

    NG911 COMMITTEE MEMBER REPRESENTING ALTERNATE

    3 Effective May 1, 2018

    Nancy Veen PSAP Supervisor

    [email protected] (507) 372-8430

    Worthington Police Department 1530 Airport Road, Suite 300

    Worthington, MN 56187

    Southwest Minnesota Lac Qui Parle, Chippewa, Renville,

    Yellow Medicine, Lincoln, Lyon, Red Wood, Pipestone, Murray,

    Cottonwood, Rock, Nobles, Jackson

    JT Schacherer PSAP Manager/Jail Administrator [email protected]

    320-269-2121 Chippewa County Sheriff’s Office

    629 North 11th Street, Suite 14 Montevideo, MN 56265

    Pat Wallace Communication Ctr Administrator

    Blue Earth County 911 401 Carver Road, P.O. Box 228

    Mankato, MN 56002-0228 [email protected]

    507-304-4860

    South Central Minnesota McLeod (including Hutchinson), Sibley, Nicollet, LeSueur, Brown, Watonwan, Blue Earth, Waseca,

    Martin, Faribault

    Peggy Reimers 911 Coordinator

    Nicollet County Sheriff’s Office 501 S. Minnesota Ave St Peter, MN 56082

    [email protected] 507-934-7104

    Wayne Betcher Communications Supervisor

    Goodhue County Sheriff’s Office 430 6th St W

    Red Wing, MN 55066 [email protected]

    651-385-3155

    Southeast Minnesota Rice, Goodhue, Wabasha, Steele,

    Dodge, Olmsted, Winona, Freeborn, Mower, Fillmore, Houston

    Faith Evers Shift Supervisor

    Rochester Police Department 101 4 St SE

    Rochester, MN 55904 [email protected]

    507-328-6800

    The Bylaws of the Statewide Emergency Communications Board prescribes the membership of its NG911 Committee as follows: Membership is comprised of one primary and one alternate from each of the following: Emergency Communication Networks Division, Minnesota State Patrol, Minnesota Sheriffs’ Association, Minnesota Chiefs of Police Association, Minnesota State Fire Chiefs Association, Minnesota Ambulance Association, Minnesota Indian Affairs Council or Tribal Government, Tribal PSAP, County Geographical Information System (GIS), and each regional emergency services board or regional emergency communications board. Membership may also include non-voting seats representing non-government and private industry partners at the discretion of the committee and the Statewide Emergency Communications Board

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]

  • Attendance

  • NG911 12-MONTH ATTENDANCE RECORD

    Order Entity Name # mtgs# mtgs atnd

    Percentage To Date

    July2018

    June2018

    May 2018CANCELED

    April2018

    March2018

    CANCELED

    February2018

    January2018

    December2017

    CANCELED

    November2017

    October2017

    September2017

    CANCELED

    August2017

    10Minnesota Sheriff's

    AssociationPankonie / Schwartz

    8 6 75%Pankonie/Sch

    wartzPankonie/Sch

    wartsPankonie Pankonie Pankonie Pankonie Pankonie

    20Minnesota Ambulance

    AssociationBorst/Larson 8 5 63% Borst Borst Borst Borst Borst Borst

    30 Metro Region McPherson/Bowler 8 4 50% McPherson McPherson Bowler Bowler Bowler

    40 Northwest Region Shafer/Olson 8 2 25% Shafer Shafer Shafer

    50 Northeast Region Olson/Erickson 8 4 50% Olson Olson Olson Olson

    60 Central Region Diehl/Norstegard 8 6 75% Diehl Diehl Diehl Diehl Diehl Diehl Diehl

    70 Southeast Region Betcher/Evers 8 7 88% Betcher/Evers Evers Evers Evers Betcher Evers Evers Betcher

    80 South Central Region Wallace/Reimers 8 7 88%Wallace/Reim

    ersWallace/Reim

    ersWallace/Reim

    ersReimers

    Wallace/Reimers

    WallaceWallace/Reim

    ersReimers

    90 Southwest Region Venn/Schacherer 8 7 88% VeenVeen/Schacher

    erVeen/Schacher

    erSchacherer

    Veen/Schacherer

    VeenVeen/Schacher

    erVeen

    100Minnesota Police Chiefs

    AssociationTiegs/Vacant 8 6 75% Tiegs Tiegs Tiegs Tiegs Tiegs Tiegs Tiegs

    110 Minnesota State Patrol Boyer/Vacant 8 0 0%

    120 GIS Goodman/Vacant 8 1 13% Goodman

    130DPS / Emergency

    Communication NetworksLeslie/Craigie 8 7 88% Leslie/Craigie Leslie/Craigie Leslie/Craigie Leslie/Craigie Leslie/Craigie Leslie/Craigie Iten Wahlberg

    140 Tribal PSAP Harmon/Vacant 8 1 13% Harmon

    150Minnesota Fire Chiefs

    AssociationParker/Vacant 8 2 25% Parker Parker

    AGENDAPREVIOUS MINUTESTEXT TO 9-1-1 DEPLOYMENTSTATUSBOARD REPORTCOOP REPORTSTRATEGIC PLANNATIONAL 9-1-1 GRANT PROGRAMROSTERATTENDANCEText-to-9-1-1 Status Aug 2018.pdfSlide Number 1

    NG911-agenda-2018-08-15.pdfAGENDA