Newsletter volume 7 issue 2

Volume 7 Issue 2 http://www.iimtobu.ac.in/newsletter.htm VEDATYA TIMES

Inside this issue:

Vedatya Note ........................................................................................2State-of-the-art campus of Vedatya Institute on Sohna Road .....................................................................................................3Convocation Ceremony 2014 ......................................................4Summer Internships ........................................................................6Placements ............................................................................................7SWE Internships .................................................................................8Final Placement ..................................................................................8Study Trip ...............................................................................................9Industry Experts and Guest Speakers ................................. 11Winter Internship - Google Sales ............................................ 13Personality Development Session ......................................... 13Chef Mahut of Le Cordon Bleu, Paris .................................... 14Cultural Evening for Hostellers ............................................... 15Herb Garden ...................................................................................... 16Students participated at the HICAP Singapore Con-ference .................................................................................................. 17Lunch Service by Hospitality School Students ................ 17UKIBC Work Shop hosted by Vedatya .................................. 18Master Chef Competition 2014 ............................................... 20Faculty Research and Publications ........................................ 22

Transition full of New Hopes &

New BeginningsVolume 7 Issue 2

Vedatya Takes Center Stage at HIFI....................................... 25Beverage Quiz Challenge ............................................................ 25Vedatya Students Interviewed by IHG Singapore Team ...................................................................................................... 25PG Events............................................................................................. 26Amit Kapur, invited as the Panelistfor the Education Summit 2014 .............................................. 27Business Plan Presentation - “BUDDY CLINIC” .............. 27Business Plan Presentation - “SERVICE HUB” ................. 27Vedatya Business School Students Stand Out amongst the Best in the World ............................................................................. 27Post Graduate Program in Revenue Management (PGPRM) Launched at Vedatya ..................................................................... 28PG students at Vedatya concluded a live project with Archies Limited ................................................................................ 28 Vedatya - IHG Cricket Tournament ........................................ 29Hospitality School Themed Events ...................................... 32Vedatya Master Chef Competition ......................................... 33Students led Hospitality Events .............................................. 347th International Conf. on Services Management ......... 37IHG Team Visit to IIMT Campus .............................................. 38

2 http://www.vedatya.ac.in/#/?p=ns_newsletter VEDATYA TIMES

Spirits and surroundings are in har-mony as we get together to celebrate IIMT’s transformation into Vedatya

at our new campus. My good wishes to you. In this fourteen years journey we went through a intellectual fermenta-tion. This kind of ferment is the very rea-son Vedatya has the capacity to change. Because we ask questions, because we embrace doubt, because we seek out uncomfortable truths, Vedatya/IIMT has propelled once unimaginable achieve-ments, in no small measure of what I call ‘the role of all stakeholders in compelling this institution to live up to its professed ideals.’ The change, that brought us to our new Vedatya campus. A new birth of IIMT. Vedatya is born. Vedatya will en-dure - as Vedatya changes. The spirit and legacy of IIMT lives in Vedatya. Now, with milestones passed and revelry conclud-ed, I thought I would share some reflec-tions on the events of the past academic year and on the progress we continue to make together. We announced a partner-ship with IHG – a meaningful interface with industry. A new self independent post graduate program in Revenue Man-agement was initiated. Good placements nationally and internationally validated our commitment with students. We suc-cessfully collaborated with IHG to set up first international training hotel –Holiday Inn –in India, at Vedatya Campus. If it was an academic year of celebrating the past, this year will also be one of looking to the future and launching new initiatives, new partnerships, and new spaces that will strengthen Vedatya for future. We will in-troduce new initiatives for learning and teaching develop innovative approaches to teaching and to share more broadly the best in established and emerging methods with faculty across our Schools.

We will announce a partnership with a new international university that will en-able us to embrace the promise of learn-ing for our students while sharing our knowledge more widely with the world. And we also have a dream to open the Vedatya Innovation lab, a hub where stu-dent inventors and entrepreneurs from across the institution and industry can work closely with faculty and with mem-bers of the broader innovation commu-nity to turn their ideas into products and services. As we move deeper into 21st century, we reaffirm commitments that will stand us in good stead, by progress-ing with plans to transform, but ensur-ing the preeminence of all our cherished resources- all stakeholders. At heart, this institution is about you people. This campus – our new home- would provide ample space for students and faculty to gather and collaborate. “The books stand open and the gates unbarred.” The final line of Seamus Heaney’s Villanelle for an Anniversary, is a resonant reminder of our highest purposes. Through the examples I have highlighted in Vedatya Times and many more achievements that distinguished the past academic year, we have perpetuated knowledge to poster-ity, expanded the circle of inclusion, and imagined a world improved by our indi-vidual and collective efforts. Looking now towards the culmination of new purpose, we begin again, guided by our history and inspired by one another.

The coming year will also involve intensi-fied focus on the elements of a more pur-poseful student engagement for Vedatya as a whole. We aim to maximize our intel-lectual footprint internationally without creating a physical footprint larger than we need. And we aim to identify some compelling foci for coordinated academic

efforts abroad, even as our faculty and students pursue a range of international activities already vast in their variety. As our institutional opportunities for global engagement continue to multiply, it will be essential to undertake them with a clear eye on how they advance our larger academic aims and values, and how what we do abroad can complement and en-hance what we do close to home.

We should measure our progress by how, over time, we shape and contribute to hu-man understanding in its fullest sense, how we attend not only to the immediate but to the timeless. New programs, new modes of teaching, new buildings, and new appointments are not ends in them-selves. They ultimately matter insofar as they advance our enduring academic pur-poses—to educate students to lead lives of meaning and value, to better fathom the world we inhabit, to conserve and in-terpret the knowledge of generations, to marry rigor and imagination in the pur-suit of new ideas, to serve society in ways a community of learning singularly can.

And so, looking ahead to the coming year, I hope we will focus not just on the lat-est initiative or headline. I hope we will look forward to the quiet moment in the library that leads to an intriguing idea. The dining hall conversation that prompts a common endeavor, or change a long-held preconception, or creates a lifelong friendship. The office encounter that generates a bright idea for streamlin-ing a complicated process. The crafting of an essay whose argument hangs together and whose expression rings true. The stage performance of our cultural ex-travaganza CELEBRATIONS that moves its audience beyond words. The close reading of an abstruse text or the pains-taking solution of a vexing equation that feeds our sense of wonder—that reminds us why we have come together, as people have come together at Vedatya, to pursue our curiosity with passion and without bounds. This has been a year of change for us. We have an appetite to experiment with new ways of doing things—a recog-nition that Vedatya’s most enduring tradi-tion is its capacity for thoughtful change. We are committed to engage the larger world and to help meet its challenges in ways that an academic institution distinc-tively can. And in the process to pursue ideas along pathways unblocked by barri-ers of discipline or professional field—to experience Vedatya less as an assemblage of discrete parts and more as an encom-passing and navigable whole.

Volume 7 Issue 2 http://www.vedatya.ac.in/#/?p=ns_newsletter 3

State-of-the-art campus of Vedatya Institute on Sohna Road

Vedatya’s new building is an all inclusive, state-of-art, fully air conditioned, Wi-Fi enabled, 16 acre campus within 15 minutes of Gurgaon in the National Capital Region (NCR) of India. The campus is also being built in an environmentally conscious manner by complying with the Indian LEED standard. It also has plethora of facilities for the student community as well as for the members of the Vedatya family.The campus includes various academic buildings to accommodate over 1000 students at any one time. These buildings include classrooms with contemporary AV systems, group discussion rooms for students and common room for recreational purpose. To make the student experience extremely rich, on-site hostel for boys and girls, has been constructed, and there are plans to include a recreational room and vending machines. There would be exclusive area dedicated for placement activities. The library on the campus is technologically advanced that hosts journals, text books and casual reading material.Further, a state-of-the-art student center is being planned to offer a gymnasium, food court, bookstore, café, student union, medical facilities, provision store and a bank/ATM. Recreational facilities that include a football field, jogging track, tennis courts, and a basketball court, are also being built. To ensure that the learning and working experience at Vedatya, matches the global standards, landscape design has been done on the concept of “Pursuit of Knowledge”. The scenic beauty of the campus shall be marinated as it would be a Walking only campus, with vehicular traffic restricted to the periphery.

Vedatya campus on Sohna Road, Gurgaon


Convocation Ceremony 2014 on 20 September 2014

Graduation marks a significant milestone in students’ life. Vedatya Institute celebrated this momentous occasion on 20th September 2014, at Hotel Radisson Blu Plaza, New Delhi. Dean’s List awards were presented by Mr. Amit Kapur, Promoter Ve-datya to the following students. Mr. Nitin Kapur, Chairman, Radisson Blu, Varanasi presented awards to the postgraduate stu-dents at Vedatya. Dr. Elizabeth Ann Ewens, Associate Dean, Strategy and Development, Faculty of Business, Oxford Brookes University presented the degree awards to BBA and Hospitality Management graduates. . Many congratulations to all of them. Highlight of the ceremony was - Proud father of Pranav Sarna - a student of Vedatya received the award on his behalf.


Convocation Ceremony 2014 on 20 September 2014


Internships for Vedatya Students from Post Graduate Programmes

Student Name Program Internship Company

Ajay Kaurav PGDM (AICTE) Rasna International

Akansha Sah PGDM (AICTE) Rasna International

Ashik Dorjee PGDM (AICTE) CholaManadalam

Jyoti Chaudhary PGDM (AICTE) HDFC

Kapil Yadav PGDM (AICTE) Rasna International

Kumar Rajgeet PGDM (AICTE) Rasna International

Mohammad Sameer Bhisti PGDM (AICTE) SAIL

Mukesh Kumar PGDM (AICTE) Central Coalfield Limited

Prashant Bhardwaj PGDM (AICTE) HDFC

Preety Trivedi PGDM (AICTE) HDFC

Rishabh Shukla PGDM (AICTE) Rasna International

Sameer Shah PGDM (AICTE) Rahat Continental

Vikas Thakur PGDM (AICTE) Rahat Continental

Vineet Kashyap PGDM (AICTE) Gold VIP

Kanika Sharma PGDM (AICTE) I.H.S

Mahip Pathania PGDM (AICTE) Smile Group

Mohit Saini PGDM (AICTE) Gold VIP

Shakti Kumar PGDM (AICTE) Soft Age

Shantanu Nirwan PGDM (AICTE) Pensa Media Solution Pvt Ltd

Varsha Sharma PGDM (AICTE) Soft Age

The following students were selected for internships:

Summer Internships for Vedatya Students from Under Graduate Programmes

Student Name Organisation Location

Gaurav Saxena Holiday Inn - Aerocity Delhi

Karan Chouhan Hilton Chennai

Sameeksha Goyal Crowne Plaza Bangalore

Samraj Singh Parmar The Taj Lucknow

Arjun Sharma Jaypee Residency Manor Mussouri

Udit Agarwal The Park Delhi

Jatin Budhiraja The Metropolitan Delhi

Vikrant Dabas Crowne Plaza Bangalore

Mrinal Kohli Al Raha Beach Hotel Abu Dhabi

Rhea Nilanjana Sheraton Jumeriah Dubai

Piyush Gouchwal The Park Delhi

Anirudh Sharma Courtyard by Marriott Gurgaon

Das Tajender Chhillar Holiday Inn Malaysia

Atin Yadav Park Hyatt Goa

Hardik Singh Crowne Plaza Rohini

Panav Sarna JW Marriott Dubai

Rohit Holiday Inn Malaysia

Snehil Rai JW Marriott Dubai

Annamae Jovita Domingo Park Hyatt Goa

Simone Kucera Leela Resort Goa

Vinay Subash Dayalani Park Hyatt Goa

Vishnu Yadav Radisson Blu Delhi

The following hospitality students were selected for internships:


Placements for Vedatya Students from Post Graduate Programmes

Student Name Program Final Status

Abhishek Sengar PGPM Voivo Infotech

Abhishek Bhola PGPM Chadha Industries Pvt Ltd

Adnan Siddqui PGPM The Construction Lab

Ankit Raikwar PGPM Voivo Infotech Pvt Ltd

Ankit Awasthi PGPM Acres N Inches

Anu Bagha PGPM Beejees Group

Deepika Rana PGPM Delhi Duty Free

Harleen Kaur Behl PGPM Onicra Credit Rating Agency

Harsheen Sawhney PGPM Daffodil Softwares

Joshita Arora PGPM Daffodil Softwares

Kapil Deo Maurya PGPM The Rasna International

Kritka Ladha PGPM Delhi Duty Free

Manmeet Kaur PGPM Sesame Financial

Mayank Bhadauriya PGPM Voivo Infotech Pvt Ltd

Nitesh Tiwari PGPM The Morning Plum

Pulkit Arora PGPM Dion Global Solution Ltd

Rahul Sahu PGPM Microsoft India

Ravikant Sharma PGPM Rasna International

Rohit Jain PGPM Delhi Duty Free

Shagun Chanana PGPM Delhi Duty Free

Shikha Gupta PGPM Beejees Group

Shivam Dhiman PGPM Voivo Infotech Pvt Ltd

Snehal Agrawal PGPM Delhi Duty Free

Sukanya Khurana PGPM Best Western Hotel

Sushila PGPM VTS Services Pvt Ltd

Akshay Sharma PGPM Dunia Financial LLC

Bikramjeet Singh PGDM (OBU) Chadha Industries Pvt Ltd

Jatindeep Singh PGDM (OBU) Voivo Infotech Pvt Ltd

Navin Kumar Yadav PGDM (OBU) Dunia Financial LLC

Saurabh Chaudhary PGDM (OBU) Chadha Industries Pvt Ltd

Varun Goel PGDM (OBU) Rahat Continental

Amit Atri PGPM Midland Credit Management India Pvt Ltd

Pooja Gupta PGPM Trodat Marketing India Pvt ltd

Sheetal Yadav PGPM Caparo Maruti Limited

The following students were selected for placements:

Summer Internships for Vedatya Students from Under Graduate Programmes

The following students were selected for internships:

Student Name Organisation

Amrit Dugar I.H.S

Thekla Casmir Pensa Media Solution Pvt. Ltd.

Suryansh Kumar Gupta Pensa Media Solution Pvt. Ltd.

Naman Jain Pensa Media Solution Pvt. Ltd.

Alwin Thomas Pensa Media Solution Pvt. Ltd.


SWE Internships for Vedatya Student BBA

Final Placement for Undergraduate BBA


Kanchan Panda Make My Trip


Rohit Ojha CPM- (Omni Group)

Pankaj Yadav CPM- (Omni Group)

Piyush Gupta CPM- (Omni Group)

Sagar Verma Tech Mahindra

Adnan Khan Tech Mahindra


Study Trip to Old Delhi 1st March, 2014

The Hospitality School at Vedatya or-ganised a study trip to Old Delhi for the 2013 batch students on 1st March 2014. This trip was organized to allow the students to observe how the vari-ous tourism sub sectors play out in the context of a destination that is rich in heritage, culture and offers unique so-cio-economic perspectives. The objec-tive was to allow the students to draw from their experiences during the visit, connecting the learning with taught theory.

The students enjoyed a Delhi Metro ride from Gurgaon to Chandni Chowk in Old Delhi. Post a small briefing, the students accompanied by Prof. Munjal, Associate Dean & Head School of Hos-pitality, Mr. Debpriya De, Sr. Lecturer, Mr. Sanjay Sharma, Asst Professor and Mr. Anmole Singh, Asst Manager Place-ments, commenced their walk into the streets of Old Delhi. The unique setting provided by the Mughal era architec-ture dating back to the 15th century

and the contrast provided by modern day living was quite evident. Landmark sites that were part of the trip’s iter-nary were Sis Ganj Sahib Gurudwara, Jama Masjid, Itr Wali Gali, Pranthe Wali Gali, Meena Bazar and many other nar-row streets representing the rich and diverse culture of the walled city. Stu-dents saw many international visitors enjoying the food, culture and heritage of the area, and a few even interacted with them.

Lunch was hosted at the famous Ka-rim’s, where students and faculty en-joyed local culinary delights. As the day ended, it was soon time to head back. Students found the trip quite enjoyable, and were able to understand the is-sues and challenges that the area faces. This will allow them to reflect on the same and offer recommendations on how this fabulous tourist destination can gain from tourism in a sustainable manner.


Study Trip to Sulabh International on 7th March 2014

The School of Management at Vedatya organised a highly inspiring trip to Su-labh International for its UG and PG students on March 7th, 2014. Faculty members Monica Bhardwaj, Dr Kalpana Maheshwari, Neetu Ahmed and Jagjeet Singh from placement office accompa-nied the students on the trip.

Sulabh is an Indian based social service organization which works to promote human rights, environmental sanitation, non-conventional sources of energy, waste management and social reforms through education. The organization counts 50,000 volunteers and is the largest non-profit organization in India.

Sulabh is running a school and vocation-al training center with the objective to liberate and elevate the status of scaven-gers. Our students got the opportunity to visit both the school and vocational training center and had a close interac-tion with them. Sulabh international is

also known for its technological innova-tions in sanitation facilities.India faces high mortality and morbidity due to lack of awareness and access to basic facili-ties sanitation, particularly the people in low income segment. The Sulabh mu-seum informed the students about the environmental and cultural influences of sanitation issues and the sanitation technologies put into place by Sulabh international.

The students also interacted with Dr Pathak ,the sociologist, social activist, and Founder of Sulabh Sanitation and Social Reform Movement and is consid-ered as the a pioneer for social reform.

The visit was highly eWducational, in-formative and deeply touching looking at the flip side of life and the struggle and passion of Sulabh and their team to fight for the good cause and enable a respectable life for the underprivileged and a clean environment for our society.


Industry Experts and Guest Speakers at Vedatya

Guest Lecture by Mr. Achin Khanna, HVS South Asia on 5th February, 2014

Guest Lecture by Mr. Ashit Taneja

Thanks to Mr. Achin Khanna, Managing Di-rector, Valuation and Consulting, HVS, for taking a session on ap-proach towards devel-oping a research pro-

It was a pleasure hav-ing Mr. Ashit Taneja, Country Head, Think STRAWBERRIES, lux-ury travel marketing company, discuss vari-ous aspects of tourism

Each programme module at Vedatya is designed and de-livered with a focus on real life imple-mentation through maximum industry interface. As a modu-lar requirement of

“Strategic Marketing in the Hospitality & Tourism Business”, students of HM 2011 batch met their mentors from In-terContinental Hotels Group (IHG) to

Guest Lecture by Mr. Shuvendu Banerjee on 5th February, 2014

Guest Lecture by Mr. Kushagra Nagrath on 7 February 2014

Guest Lecture by Prof. Daljit Rao on 10 January, 2014

It was a pleasure hav-ing Mr. Kushagra Na-grath address Vedatya students on Feb 7th, 2014 on Feasibility Analysis of a Venture. Mr. Nagrath inter-acted with students

Vedatya thanks Prof. Daljit Rao of Le Cor-don Bleu, Australia for taking a lecture on ‘global insights about the future of hospital-ity marketing’. Prof. Rao has previously

served as the President for the Austral-ian Hotels Association SA - Residential Division (AHA) and on the National Ac-commodation Division board as the Na-tional Secretary amongst other notable positions. The lecture was attended by students, industry representatives and alumni. It was a pleasure having her at

the campus and share a global perspec-tive on hospitality marketing. Her lec-ture was immensely appreciated by all.

understand the changing trends and dynamic practices of hotel marketing on Wednesday, 5th February, 2014. Mr. Shuvendu Banerjee, Sales and Market-ing Director, Hotel Crowne Plaza Gur-gaon was accompanied by Ms. Nidhi Budhia, PR Manager and Ms. Pallavi Singh, Communication Manager from Crowne Plaza Rohini and Okhla respec-tively. The detailed insight of strategic marketing issues and initiatives was shared by the panel of experts primar-ily in following areas:

• The History and background of IHG• The Human Resource structure of

Hotel and Marketing Team• Discussion on some basic stats as

ARR, RevPAR, Occ%, GOP, Market Share and Segment Mix.

• Key Marketing Initiatives.Students also got a special task from IHG team as a part of coursework, to develop a comparative analysis of 7 identified hotels in upcoming Aerocity, Delhi. Overall, it was quite an engaging and interactive experience for all the participants.

working on the ‘entrepreneurship’ modules in HM and BBA programmes and shared perspective on developing sound business plans and innovating. He illustrated the feasibility study anal-ysis from his own venture experience through the use of multiple examples. Mr. Nagrath is the President and Co-

Founder of Zephyr Hospitality Ltd. (The owners of Fireflya and Chamanganj). In his previous assignment, he was the COO of Alchemist Hospitality Ltd. Vedatya thanks Mr. Nagrath for taking out time to address the students and sharing the real world perspective.

posal. He also discussed how project feasibility is established. Mr. Khanna illustrated the feasibility study analysis through the use of multiple examples. The students were extremely satis-fied with the overall discussions and thanked Mr. Khanna for providing a real world perspective.

development in India with the students. Mr. Taneja gave a clear perspective on the growth of the ‘out bound’ segment and also shared statistics explaining the journey of this segment. The lec-ture was linked with the curriculum on the ‘Context of International Tourism’

module and was able to give the stu-dents a perspective on the status and impact of tourism activity, its socio eco-nomic linkages and finally the role of government to build growth in this ac-tivity. Students appreciated the inputs shared, and enjoyed the interaction.’


Industry Experts and Guest Speakers at Vedatya

Guest Lecture by Mr. Dinesh Nagpal on 28 January, 2014

Guest Lecture by Mr. Praveen Jain on 24 October, 2013

Guest lecture by Mr. Gurjeet on 27 March 2013

A guest lecture by Ms. Hussain, Vedatya Alumini on 16 October 2014

Thanks to Mr. Dinesh Nagpal, HR Manager Crowne Plaza, Gur-gaon, for taking a ses-sion on HR Practices in the Hospitality Sec-tor. Having worked in various HR roles with

Radisson Hotel and IHG, Mr. Nagpal was in a position to explain to the students, the importance of Human Resources as a department and how it evolved from Personnel Management. He empha-

The School of Hospi-tality & Tourism Man-agement at Vedatya organized a session on ‘Wine etiquettes and careers in wine’ on the 27th March 2013. The session was delivered by Mr. Gurjit Singh

A guest lecture was organized for BBA 3rd semester students on 16th October, 2014 on “Interview Skills and the Employer’s view during Selection” by Ms. Shahnaz Hussain. Ms. Hussain, Vedatya

Vedatya thanks Mr. Praveen Jain for tak-ing a session on Pro-ject Management module for our PG student. Being the Delivery Team Lead-er with Aon Hewitt, he emphasized on

the importance of time, cost and qual-ity in managing a project. The students were given insights into the obstacles that can hinder the completion of the project on time and within the budg-eted amount. The efficient utilisation of all the resources and the importance of planning were also discussed.

who is one of the only 5 APP (Approved Program Provider) for Wine and Spirits Education Trust (WSET) Level 1,2 and 3 in India. He is a certified sommelier with an extensive experience in hotels, cruise liners and Michelin star restau-rants.In his session he spoke about Wine ed-ucation, Wine industry (India scenario

alumni, has been associated with lead-ing French Multinational group AGS, where she handles corporate clients & Relations. Apart from this, she is also associated with several NGOs.The lec-ture began with Ms. Shahnaz sharing her own interview experience, points to be kept in mind before and during the interview and above all the im-

sized on the fact that Human Relations department is also one of the profit centers for the hotel. The department supports in every possible manner to earn revenue to hotel through enhanc-ing quality service every time. He dis-cussed how it takes time, patience and energy to build a team of productive, proactive and satisfied employees and how IHG invests and provides every opportunity to their team members to grow in every possible manner. The guest satisfaction is the primary objec-

tive and the Development factor must always be present in the hotel.Overall, the students were extremely satisfied with the overall discussions and asked queries regarding the chal-lenges and specifics of working in the hotel industry. Moreover, they were in-terested in skills and knowledge they should acquire during their study to become a better job candidates for companies like IHG.

in particular) and also gave guidance on career options associated with this segment of the Industry. The session was informative and students were able to get credible knowledge in this niche area.

portance of presentation and groom-ing. The session was quite interesting where the students felt connected with Shahnaz and also cleared some of their doubts. It gave the students a lot of practical insight on interviews.


Personality Development session on 27 August 2014

Personality development session on 3 September 2014

Communication is a strong method of self awareness and marketing oneself in today’s world of expression era. On 27th Aug, 2014 first session of PD class started with students giving presenta-tions. Presentations is a powerful tool for presenting oneself in professional and personal sense in today’s world of digital age Students of first trimes-ter of PGDM (AICTE) also attended the session to have firsthand experi-ence of giving presentations. Students of PGDM (OBU) and PGDM (AICTE) of third semester gave presentations from diverse field of topics relevant for general awareness. In the age of new medical inventions for counter acting life style disease and increasing life ex-pectancies, stem cells use and storage has become a hot topic for companies and researchers in medical profession.

Continuing last week’s presentations session, the Personality Development Class on Sep 3, 2014, started with the presentation by First year students, Ms. Amita and Ms. Priyanka of PGDM (AI-CTE) 2014 batch. The topic for presen-tation was “Emotional Branding” which was very interesting and students and

Ms. Kanika from PGDM (OBU) and Ms. Akansha Shah from PGDM (AICTE) presented this knowledgeable topic and need of hour, as very less is known about it. As petrol, diesel disadvantages and its effect on our environment is now becoming one of the concerns of a common man, environmentalists, gov-ernment agencies and business world, Mr. Samir from PGDM (AICTE) pre-

sented a very apt topic of our era, i.e., Alternative Fuel like ethanol for future and explained very well how it is use-ful for coming generations in compari-son to petrol and diesel. Mr. Mohit Saini from PGDM (OBU) and Mr. Ajay Kourav and Mr. Prashant from PGDM (AICTE) presented the topic Value added ser-vices - the concept increasingly used by companies as marketing strategies

to increase business. Ms. Varsha and Mr. Shakti presented a very interesting topic Cloud DMS which is very relevant for corporate as manual storing of data and files was a hurdle in the age of fast communication and has become past in handling and storing data. Overall it was very good attempt from students of second year of PGDM (AICTE) & (OBU) with minor fumbles in presentation skills. Some students also gave Prezi Presentations which they learned from last year from a workshop conducted by Vedatya. It was a good insightful experience for first year students of PGDM (AICTE) also. For the next ses-sion, it was decided for other students also to give presentations on few more topics to gain confidence in expression and themselves and develop personal-ity into wholesome.

faculty members had an insightful dis-cussion after that presentation. Mr. Ari-jit Das, Mr. Manish Sharma and Mr. Mo-hit Bhandari presented very well their topic “Innovation”. As the topic itself is many times misunderstood by many, students had a good discussion on the terms like reverse innovation etc. As social networking is unavoidable for today’s generation, Role of Social Net-working in Business was explored and touched upon in the form of presenta-tion by Mr. Shresth and Mr. Pradeep which was very well presented. A very relevant topic is Corporate Social Re-sponsibility for today’s corporate hous-es which was presented by Ms. Jyoti and

Ms. Preeti of PGDM 2013-15 batch. As for some students of first year of PGDM (AICTE), it was their first presentation, but whole group presented very well their presentations and observations in the form of feedback was given by the faculty members, Ms. Neetu Ahmed and Dr. Arvind.

Winter Internship - Google Sales Project 14 Nov 2014

Many Congratulations to our PGDM students on being selected for an internship at Google. Google, the perfect search engine, has more than 70 offices in more than 40 countries around the globe. It hires people who are smart and determined, and they favour ability over experience.Shakti Kumar, Mahip Pathania and Mohit Saini


Chef Mahut of Le Cordon Bleu, Paris on Vedatya Campus on 23 September 2014

It was indeed a memorable experience for all foodies, budding chefs and hos-pitality students to be part of the work-shop cum demo by Chef Mahut of Le Cordon Bleu, Paris on 23rd Sep, 2014 at Vedatya campus.

Chef Mahut who holds a holds a “Bre-vet d’Etudes Professionnelles (BEP)” in cuisine, a “Certificat d’Aptitude Profes-sionnelle (CAP)” in pastry confection-ery, chocolate and ice cream making and last week, has also been inducted in Paris in the Chaine des Rotisseurs Association. He has extensive experi-ence across France & USA and joined the Le Cordon Bleu Paris team of Chef Instructors in 2013.

After a brief round of introduction, the session started with Chef Ma-hut preparing raspberry and coco-nut Madeleine topped with chocolate. The session continued with making of French and Swiss meringue flavored with fresh pineapple and mangoes. Macaroons stuffed with saffron and topped with colored crystal sugar were

next to come. It was a very interactive and informative session as Chef Mahut kept sharing baking tricks and tech-niques throughout. Students were very excited and happy to receive surprise gifts, souvenirs and kitchen aprons stamped with Le Cordon Bleu.

The event also witnessed industry professionals from Taj Gateway, JW Marriott, and Double Tree by Hilton, Gurgaon. Students from the institute volunteered to make it a success. Grad-uates of Ansal University and Delhi In-stitute of hotel management were also invited to be a part of the workshop. All the participants were awarded with a prestigious certificate of participation from Le Cordon Bleu, Paris.

Towards the closing Chef Mahut was seen busy signing autographs, clicking pictures amongst all culinary aspir-ants and interacting with all the par-ticipants. The session turned out to be a huge success and we look forward to many more such events to follow in the coming year.


Cultural Evening for Hostellers on 31 October 2014

The student activities at Vedatya offer some of the most interesting, memo-rable and fun aspects of the student life. Such activities provide a forum to discover and develop personal inter-ests and are a core component of the student’s life. In view of that, the hos-tel committee at Vedatya organised a cultural evening for all the hostellers on 31st Oct, 2014. The evening began with a game of housie followed by a talent show which saw 100 percent student participation. Each student gave an outstanding dance, music etc performance. It was a fun filled, vibrant

experience for all the students and fac-ulty. An infectious student excitement made the faculty also participate with enthusiasm. A beautiful buffet dinner followed afterwards.The culminating event - the awards cer-emony, saw Mr. Amrit Duggar & Jyoti Chaudhary bagging the Mr. & Miss Hos-teller title respectively. The runner-ups were Dhananjay Parashar and Amita Parihar. Many congratulations to all of them.It was a wonderful event with many more such events lined up over the coming year.


Herb Garden at Vedatya Campus on 3 Nov 2014

Herb and vegetable garden at Vedatya is a student driven initiative where eve-rything from preparing of field to pro-curing and sowing of seeds was done by the students. The herbs are being grown organically after a thorough re-search on the subject by the students. Neha Kumari is leading the initiative with Abhinav Bansal, Ashwin Krishna-moorty and Saurabh Jategaonkar sup-

porting her. Celery, lettuce, oregano, parsley, basil, rosemary, peppermint, green onion, cabbage, tomatoes, bell peppers and lemon grass are amongst some of the herbs and vegetables plant-ed in the garden. The saplings have al-ready started coming out!The students are now looking at grow-ing some exotic herbs for supply to ho-tels nearby.

We look forward to a beautiful, lush garden in the coming months. Pic


Vedatya Hospitality School 2011 batch students participated at the HICAPSingapore conference on 17-19 March, 2014

Lunch Service by Hospitality School Students at Vedatya

Vedatya has been conducting a series of Mindset training and counseling seces-sions with school and colleges, as a tool towards determining suitable career paths for self. The objective of these workshops and session is to engage young minds in recognizing future career paths and to take appropriate career related deci-sions.

The Hospitality School 2013 batch students at Vedatya were mentored to take complete responsibility of the last lunch service without any faculty sup-port. From menu decision to ordering to running the show was all done by students. The star performers through the year were given leadership roles for the event. Mr. Panav Sarna and Ms. Simone Kucera led the service team, while the culinary team found Mr. Atin Yadav and Mr. Snehil Rai in leadership role for the event. The ‘Easter’ theme was visible in the table setting and the activity organ-ized. The channel music too brought in Easter cheer. The entire planning and implementation was managed by the students. It was quite heartwarming for the SHTM team to get wonderful feed-back from those dining at the Vedatya restaurant on the professional service and culinary expertise that was on dis-play. The level of commitment and enthu-siasm that the SHTM 2013 cohort brought to this activity is commend-able. Well done and keep this fire burn-ing.We encourage everyone - students as well as staff to please share their expe-rience of the lunch service.


UKIBC Work Shop hosted by Vedatyaon 2 September, 2014

Tushar Malik, 2014 hospitality graduate, receives appreciation from his employers

Hyatt Campus Placement on 12 Nov 2014

Shradha Kapoor, a student of hospitality 2011, batch student placed with the British Council

It was a pleasure hosting delegation of UK Further Education Institutes or-ganized by UKIBC (UK India Business Council) at the new campus on 2nd Sep, 2014. The workshop, with a focus on the Hospitality, Tourism and Health-care industry, was organized as an in-teractive session to bridge the gap be-tween the industry’s skill requirement and the graduates being provided by the institutes. The program saw par-ticipation from senior executives from British education institutes and guest speakers from the industry as part of the two hour event which was followed by lunch. The eminent speakers includ-ed Mr. Abhshek Bhartia, Owner Sita-ram Bhartia Hospital in Delhi, Mr. Ab-dul Thingna, VP Partner Marketing for Yatra Online Pvt Ltd and Mr. Dilpreet Singh, General Manager at Taj Gateway Resorts in Sohna. There were presenta-tions from each participating institu-tion for 5 minutes which was followed

It is with immense pride we inform about our hospitality 2014 gradu-ate, Tushar Malik, placed at Hyatt Regency, has received an apprecia-tion letter from the hotel within 4 months of join-ing.

Many congratulations to Sanchit Kakkar, Hos-pitality 2011 batch student, for getting select-ed for the Management Traninee Program by Hyatt.

We wish him all the best!

by a 10 minute talk by each industry speaker related to their sector covering the following themes.• The challenges in terms of entry level

manpower from softskills, knowl-edge and attitudinal perspective

• The role to be played higher learn-ing/ training institutes in student training

• How else would they like the insti-tutes to support the industry

It was a delight having everyone active-ly participate in the talk, sharing their vast experience and knowledge on the above topics from the related industry perspective. Vedatya thanks everyone for taking the time to come to the campus and par-ticipate in the workshop which was extremely informative and educational.We look forward to many more such events at the campus over the course of the year.

It is with immense pride we inform that Shradha Kapoor, School of Hospitality 2011 batch student, has been placed with British Council as Operations Consultant. She will be conducting IELTS sessions and also managing back-end operations during examinations.

Vedatya wishes her many congratulations and best wishes for continued success!

British Council is the United Kingdom’s international organisation for educational opportunities and cultural relations. New Delhi is the headquarters of the British Council in India and they also have of-fices in Chennai, Kolkata and Mumbai. It offer a range of specialised projects in arts, education, exams, English language and society to audiences across India and more than 100,000 members.


Gastronomic Tour of Old Delhi by Vedatya Students on 9 November, 2014

The Hospitality School at Vedatya or-ganized another culinary expedition to Chandni Chowk, this time for the 2011 batch students on 9th November, lead by Chef Sanjay Sharma. The visit was to experience the taste and ex-plore the variety of authentic Old Delhi street food and Nawabi cuisine. The students strolled across the Paranthe Wali Gali to the biggest and the best-known mosque in India, Jama Masjid. The busy by lanes of Chandni Chowk can be traced back to the 1700’s and so are the well known and established eateries. Some of the famous outlets like the Natraj sweet shop, the Pt. Gaya Prasad Shiv Charan Paranthe Wala are

six generation old and still stand the best. The Vedatya food connoisseurs went through the paranthe wali gali, khari baoli, Jama masjid, gali khajanchi, meena bazaar, and the lane opposite to Jama Masjid where Al Jawar and Ka-rims had made a landmark. Towards the end of the trip, the students walked down to Chowri Bazaar to savor delica-cies like Daulat ke chaat, badam milk and nizami paan. It was indeed an in-credible experience for all the students where they indulged in the irresistible charm of the Old City, its monuments, streets and old stalls giving the most authentic feel of that era.


Master Chef Competition 2014 on 14 Nov 2014

It was a pleasure hosting the Mas-terChef Competition for 11th and 12th class students of Delhi/NCR schools. The idea was to give students an op-portunity to be able to showcase their creativity and passion for a culinary pathway.

The event turned out to be a huge suc-cess through equal partnership from schools as well as industry. Our in-dustry partner Carlson Rezidor Hotel Group, a global leader in hospitality and travel industry, and Radisson Blu Plaza, Delhi supported the event by sponsor-ing the awards as well as sending some of their best chefs for the workshop. Chef Bernhard Koenig, Executive Chef Radisson Blu Plaza, Mumbai and Chef Habib, Radisson Blu Plaza, New Delhi, conducted a workshop demo for the students where they showcased start-ers, main course and dessert making respectively.

On day 2 and 3 of the competition, the students were given their stations in the kitchen to put into practice their learning on day 1 and 2 of the work-shop.

On the day of the competition finale, 22nd Nov, all the 10 finalist teams pre-pared some very mouth watering start-ers and desserts. It was heartwarming to see students’ enthusiasm. Our dis-tinguished panel of judges included Chef de cuisine, Edmilson Goncalves de Azevedo, Wildfire, Crowne Plaza To-day Gurgaon; Chef Sumalya Sarkar, Ex-ecutive Chef Taj Gateway Resorts, Gur-gaon; Chef Aniket Kumar, Chef de Partie at Courtyard by Marriott Gurgaon and Chef Sanjay Sharma, Vedatya Institute. Ms Sumedha Grover, Director Human Resources and Mr. Geet Srivastava, Asst. Training Manager, Radisson Blu Dwarka New Delhi were also present to support the participants.

The competition culminated with an award ceremony and presentation of trophies to the winners. Vidya Bharti School, Rohini, bagged the 1st prize, followed by DPS Sushant Lok and Sun-city World School winning the 1st and 2nd Runner-up title respectively.We look forward to an even bigger event in 2015!


Master Chef Competition 2014 on 14 Nov 2014


Faculty Research and Publications

At Vedatya academic research is an integral part of the overall development of the scholastic as well as intellectual capabilities of the teaching team. We have on board, a brilliant mix of academicians with doctorates and extensive international/ national publications as well as industry experts who believe in hand holding students in their march towards a successful career.

Mr. Sandeep MunjalAssociate Dean

PublicationConferences and Seminars

Munjal S. and Sharma (2013), ‘Cu-linary Heritage a potential socio-economic value driver: The Chandni Chowk Experience’. Presented at In-ternational Conference on Services Management in June 23-25,2013 at Cyprus.Singh A. and Munjal S. (2013), ‘Emerg-ing Revenue Management Practices and its Challenges: Indian luxury Ho-telier’s Perspective’, Global Competi-tiveness and Corporate Governance Imperatives in Emerging Economies, Surinder Batra and Sona Vikas (eds.), Ansal University Gurgaon, India, pp. 628-638.Chapters in Books

Munjal, S and Munjal, P.G. (2014) ‘Sustainable Tourism Destinations: Development and Creation’, Jauhari, V. (eds), Managing Sustainability in the Hospitality and Tourism Industry, USA, Apple Academic Press Inc.Bannerjee, R and Munjal, S. (2014)’ Sustainable Restaurants- Current sta-tus and future path’, Jauhari, V. (eds), Managing Sustainability in the Hospi-tality and Tourism Industry, USA, Ap-ple Academic Press Inc.Tripathi, G. and Munjal, S. (2014)’ Heritage Communication and Sus-tainable Tourism- Current status and future path’, Jauhari, V.(eds), USA, Ap-ple Academic Press Inc.Ms. Anjana SinghProgramme Director - SHTM

International Publication

• Rishi Meghna and Singh Anjana (2013), ‘Corporate Social Respon-sibility Initiatives in India: A Case on Fortis HealthCare’ in Jha VS, Sharma D., Mishra M. and Rishi M. (2013) (Compilers), Business Eth-ics and Corporate Governance, Tata Mc GrawHill, India, pp.347-364.

• Singh Anjana and Munjal, Sandeep (2012) Global Issues and Concerns in Technology decisions: Hotel op-erator’s Perspective, published in WorldWide Hospitality and Tour-

ism Themes International Journal- Emerald Insight, Volume 4, Number 2.

International Conference Presenta-tions

• Singh, Anjana and Munjal, Sandeep (2013) “Emerging revenue manage-ment practices and its challenges: Indian luxury hotelier’s perspective proceedings of the International con-ference on Global Competitiveness and Corporate Governance Impera-tives in Emerging Economies which is being organized by Ansal Univer-sity (School of Management studies) on February 15-16, 2013.

Chapter in book

• Anjana Singh and Bandana Rai (2014), “Conception of Sustainable Accommodation Practices in Hotel for Tomorrow: in Jauahari, V. (2014) for the book, “Managing Sustainabil-ity in the Hospitality and Tourism In-dustry: Paradigms and Directions for the Future”, Apple Academic Press.

Dr. Tiwari, ShwetaAssociate Professor

• Tiwari, Shweta (2013) paper accept-ed for 42nd IFTDO World Conference & Exhibition Capability Building for Cutting Edge Organization in New Business Order April 2013 ”Manag-ing Performance Excellence”.

• Tiwari, Shweta (2013) paper accept-ed for 6th International Conference on Services Management Manag-ing Services across Continents June, 2013 Cyprus “Talent management as a contributor to Employability in the hospitality Industry: an Indian Per-spective”.

• Tiwari Shweta (2012), “HR – Going beyond the line”, Global Journal of Fi-nance and Management”, Volume no. 4(2012), Issue no. 4. (November).

• Tiwari Shweta (2012), “Performance Appraisal: Aligning personal aspira-tions to organizational goals”, Inter-national Journal of Research in Com-merce, IT & Management, Volume No. 2 (2012), Issue No. 1 (January).

• Tiwari, Shweta (2012) Paper pre-sented and published on “Skills, com-petencies and employability through business education” in 7th National

conference organized by department of management, 27-28 November, AIMA Delhi.

• Tiwari, Shweta (2012) Paper pre-sented and published on “HR- Going beyond the Line” in International Conference on “Leadership in Busi-ness and Management for Sustain-able Global Economy” (LBMSGE - 2012) on 3rd and 4th November by IIT Delhi, New Delhi.

• Tiwari, Shweta (2012) Paper pre-sented and published on “Training as a tool for employee retention” in National Conference organized by Department Of Management, 28-30 June, IIT Delhi.

Dr. Kuldeep KumarAssociate Professor

• “Identifying and Analyzing Key Fac-tors In Measuring The Indian Fi-nancial Development Index: An Overview” Edited Book on Glob-al Competitiveness and Corpo-rate Governance Imperatives in Emerging Economies, 2013, ISBN: 9789381583890, Excellent Publish-ing House New Delhi, PP 395-402.

• “An Analysis of micro financing and the value of rural women entrepre-neurship in India” Book on IT Innova-tion and Sustainability, 2013, ISBN: 97893506231318, Excel Books, New Delhi, PP 223-229.

• “Examining the regulatory frame-work and the need of restructuring business under Indian mutual fund industry” E-Book on Proceedings of 4th international Conference on Management Practices & Research July, 2014, ISBN: 978-93-8456-00-7 Published by Apeejay School of Man-agement, New Delhi.

• “Financial inclusion progress and strategies towards future growth in India”, Journal of Finance and Risk Management July September, 2014, ISSN: 0976-7185.

• “Examining the financial Inclusion status in Himachal Pradesh” Interna-tional Journal of Innovative Research and Advanced Studies, Volume1, Is-sue 2, December 2014, ISSN: 2394-4404.

• “A study of financial Inclusion growth


Faculty Research and Publications

in the state of Himachal Pradesh” International Journal of Research in Management & Social Sciences. Vol-ume 2, Issue 4 October- December, 2014, ISSN: 2322-0899.

• “Comparative performance evalu-ation of selected automobile com-panies in India using EVA and MVA measures” accepted for publication in International Journal of Research in Commerce and Management, Is-sue, March 2015, ISSN: 0976-2183.

Ms. Neetu AhmedAssistant Professor

• Paper “Opportunity of provid-ing higher education in rural India through educational mobile apps” accepted for presentation in confer-ence Micro Evidence on Innovation and Development organized by Unit-ed Nations University in New Delhi (February 10-12, 2015).

• Published paper “Nexus between Fis-cal Deficit and Economic Growth in India- An Empirical Investigation”, in Abhigyan journal (April-June 2013 issue).

Dr. Manmohan ChaudharyAssistant Professor

• Research Paper presented at Inter-national Conference on Social Media Hotel V W Canyon , 10 -11 Jan 2014 (IIM RAIPUR) Details of the Topic: Linkages between Information Tech-nology and the B2B marketing trans-actions-A Literature Review Authors: 1 Manmohan Chaudhary, 2.Bilal Mustafa Khan.

• Research Paper published in Global Journal of Management and Re-search January-March 2013 ISSN 2278-0955 Page 51-62, Details of the Topic: Cultural Synergy: A study on cross cultural business practices and managerial values. Authors: 1. Man-mohan chaudhary, 2. Prof. M.K. Jha.

Dr. Arvind K BirdieActing Principal

Paper Presentations in Conferences

• Birdie, A. (2014) “Perceived Organiza-tional climate in relation to Interper-sonal Trust among virtual workers of different organizations”, “Global Con-ference on Managing in Recovering Market” MDI, March 5-7, 2014, Gur-gaon.

• Birdie, A. & Jain, M. (2014) “Self Effica-cy in Relation to Perceived organiza-tional climate among virtual workers of different organizations”, 1st Inter-national and 3rd Indian Psychological Science Congress, “Psychological Well Being: The Looming Crisis in Human-ity” organized by National Association of Psychological Science from Feb. 24-25, 2014, Chandigarh.

Research Papers Published & Under Publication

• Birdie, A. & Jain, M (2014) “Perceived Organizational climate in relation to Interpersonal Trust among virtual workers of different organizations”, Journal of Indian Academy of Applied Psychology, ISSN:0019-4247, 30 (2).

• Birdie, A. (2014), Perceived Organiza-tional Climate in relation to Leader-ship Effectiveness, Self Efficacy, Inter-personal Trust and Job Involvement among Virtual Workers”, Book for publication by apple academic press publishers.

• Birdie, A.K & Jain, M.(2014), Per-ceived Organizational Climate in relation to Job Involvement among virtual workers in different organi-zations, Journal of Management Out-look, ISSN-2231-1769accepted for forthcoming session.

• Birdie, A. & Jain, M. (2014), “A com-parative study of Work Life balance among dual career women in differ-ent professions”, Journal of Health &

Well being accepted for forthcoming session.

• Birdie, A. & Jain, M (2014) “Extreme Climate Effect & Stress on Soldier Motivation & their Coping Mecha-nisms”, Social Sciences International Journal, 30(1), 251-261.

• Birdie, A.K. & Jain, M. (2014), Per-ceived Organization Climate in Re-lation to Leadership Effectiveness among Virtual Workers of Different Organizations”, Indian Journal of Psy-chological Science, 5 (1), 088-097.

• Birdie, A.K. & Jain, M.(2014), Self Ef-ficacy in relation to Perceived Or-ganizational Climate among virtual workers in different organizations, Conference Proceedings of 1st Inter-national and 3rd Indian Psychologi-cal Science Congress, “Psychological Well Being: The Looming Crisis in Humanity” organized by National Association of Psychological Science from Feb 24-25, 2014, Chandigarh.

Best Research Paper

It is with immense pleasure and pride we inform that the work of Dr. Vinnie Jauhari, Ex-Direc-tor Vedatya, co-authored with Dr Meghna Rishi won the Second Prize in the Best Research Paper Award at IIM Lucknow conference held at Greater Noida campus on Jan 10-12, 2014.

We extend our heartiest congratulations for this achievement!

The research paper is titled: Marketing Sustainability in the Luxury Lodging Industry: A Thematic Analysis of preferences amongst the Indian Transition Generation


Faculty Research and Publications - Book Releases

Innovation Management a compre-hensive textbook designed to meet the needs of postgraduate manage-

ment students was released in June 2014. The book aims to capture the es-sence of innovation in the dynamic en-vironment of today.

The foundation of all successful compa-nies has been the practice of innovation. This book is universal in its approach and integrates both macro and micro perspectives of innovation, especially from the context of emerging econo-mies. It provides a unique treatment of continuity and change as a dynamic process of evolution in managing inno-vation . It also deploys a multidiscipli-nary approach combining knowledge and experience of the authors in the domains of knowledge management, technology management, strategy, and entrepreneurship.

Besides students, the book will also be a useful tool for practitioners, con-sultants, entrepreneurship, and policy makers.

KEy FEATURES

• Provides a holistic framework for innovation integrating contexts of developed and developing econo-mies

• Links the concepts of innovation to the socio-economic environment and demonstrates the paradigms

across various geographical re-gions

• Includes unique topics such as cor-porate entrepreneurship, open in-novation approach, role of venture capital, and industry- academia partnership

• Discusses innovation practices of firms such as procter and gamble, Apple, Samsung, Nokia, ITC, Mar-riot, and Reliance

• Includes numerous cases of com-panies such as Google, Facebook, Hewlett-Packard Open Labs, and McDonald’s

ABOUT THE AUTHORS

Vinnie Jauhari is Ex. Director, Vedatya Institute (formerly IIMT), Gurgaon. She has over 14 years of academic and was earlier Region Lead of HP Labs Open Innovation Office for India. Dr. Jauhari obtained her Phd in corporate entrepreneurship from IIT Delhi and is a postdoctoral fellow from United Nations University, Tokyo. She special-izes in the areas of services, technology management, and strategy. She was au-thored over 150 papers that have been published in leading national and inter-national journals and has co-authored.

Services: Marketing Operations, and Management (OUP).

Sudhanshu Bhushan is Professor at Vedatya Institute (formerly IIMT), Gur-gaon. He is also Director, Convergence Management Advisors, Gurgaon. He is Ex Vice Chancellor of Sri Venkateshwar University. Earlier, he was Associate Dean, GD Goenka World Institute; and Founder Director, J. K. Padampat Sin-ghania Institute of Management and Technology, Gurgaon. Dr. Bhushan com-pleted his PhD from Boston University, USA, and has an extensive teaching and corporate experience in USA and Eu-rope. He was an economist with FICCI and and advisor for development pro-grammes at ADB, Manila. He has au-thored papers in various area of retail. Services, hospitality, and economics.

As the world’s natural resource base is limited,the world is look-ing for solutions in the domains

of energy, water, alternate building materials, resource redeployment, and sustainable livelihoods as well. This new book focuses on the important concern of sustainability in tourism and hospitality industry. The authors look at various aspects of the hospitality sector and analyze each of those from a sustainability standpoint. The book includes case studies that are global in nature and that show how sustainable applications can be used and how con-cerns can be addressed.

ABOUT THE AUTHORS

Vinnie Jauhari is Ex. Director, Vedatya Institute (formerly IIMT), Gurgaon. She has over 14 years of academic and was earlier Region Lead of HP Labs Open Innovation Office for India. Dr. Jauhari obtained her Phd in corporate entrepreneurship from IIT Delhi and is a postdoctoral fellow from United Nations University, Tokyo. She special-izes in the areas of services, technology management, and strategy. She was au-thored over 150 papers that have been published in leading national and inter-national journals and has co-authored.


Vedatya Takes Center Stage at HIFI 2014 on 15th January 2014

Vedatya Students Interviewed by IHG Singapore Team 10 February, 2014

Dr. Mullick chaired a session at Intl. Conf. by Amity University on 11 & 12 Sep. 2014

It was indeed a moment of immense pride and achievement for Vedatya as Dr. Vinnie Jauhari, Director Vedatya took center stage at the prestigious HIFI (Hotel Investment Forum India) 2014 to moderate the ‘Closing Plenary Session’ on 15th January 2014. The plenary session entitled ‘Restoring the Dream’ saw Dr. Jauhari interact with a panel of hospitality sector luminaries like Mr. Arun Kumar Nanda, Chairman, Mahindra Holidays and resorts, Mr. Raymond Bickson, Managing Direc-tor and CEO, Indian Hotels Company and Mr. David Kong, President and CEO, Best Western. Mr. Vipul Mittra, Principal Secretary- Tourism, Government of Gujrat was also a part of the panel representing government perspective to the discussion.

It was a very special occasion, as Vedatya was the only academic institution to find representation at one of the most prestigious platforms for interacting with the leadership of hospitality sector at an international level. Yet another milestone for Vedatya!

A Group of 8 students representing the Hospitality School at Vedatya were part of an exciting video shoot led by Creative Director Keran Rappa as part of IHGs ongo-ing engagement with Vedatya as IHG Academy. In a day long activity the students were interviewed by the IHG team from Singapore, who sought their views on a wide range of aspects including their career goals, reasons for pursuing hospital-ity as a career pathway to what would they expect from an ideal employer.

The team also interacted with Dr. Jauhari (Director- Vedatya) to seek her views on a host of topics ranging from the status of the hospitality sector, role of edu-cational institutes, her assessment of the key challenges that the sector faces and how Vedatyas partnership with IHG has given a new strength to the much needed interface between the industry and educational institutions at large.

The students enjoyed the interaction and their candid expression on varied as-pects impacting the sector was very well received.

It gives us pleasure to inform Dr. Mul-lick, Principal Vedatya School of Man-agement chaired the session “Competi-tive Marketing in the Global Context” at the International Conference on “Global Performance Challenges- Building and sustaining competitiveness” organized by Amity University on Sep. 11&12, 2014.

Beverage Quiz Challenge 2014 on 24th January 2014

Many Congratulations to Vinay Dayalani & Hardik Singh, SHTM 2013 Batch stu-dents, for winning the Beverage Quiz Challenge 2014, held on 24th Jan. This ad-vanced level competition was organized by Atithi Devo Bhava Club (Hospitality Club) for the teams that qualified the previous Beverage Competition held on 4th Oct, 2013. Mr. Rohit Sharma, Beverage Manager Crowne Plaza Hotel was the Quiz Master.

Well Done. We look forward to more of such exciting events in the coming year.


PG Events

Scholarship awarded to Ms. Kanika Sharma of PGDM (OBU)

Kanika Sharma, PGDM student at vedatya received second installment of schol-arship from Carlson on 7 Nov 2014

A mock interview session conducted for second year semester III PGDM AICTE students on 1st October, 2014

ISM 2nd amongst the top 7 finalists! on 20 Nov 2014

Heartiest Congratulations to Ms. Kanika Sharma of PGDM (OBU) program on being award-ed the K. B. Kachru Scholarship for topping the batch. This is indeed a great achievement.

The scholarship entitles her to entire PGDM( Oxford Brookes ) fee component sponsored by The Carlson Group including the fee payable to Oxford Brookes University. The schol-arship amount is Rs 5, 25, 000 plus 1200 pounds.

A ceremony would soon be announced where The Carlson Group would honor the stu-dent.

Many congratulations to her once again. Well Done.

Many congratulations to Ms. Kanika Sharma, PGDM student at Vedatya, for receiving the second installment of her scholarship payout from Carlson. Mr. Yogendra Agnihotri, As-sociate Director, Training , South Asia presented the payout cheque to Ms. Sharma. The institute thanks and appreciates this valuable initiative by Carlson to promote education. The scholarship was awarded in recognition of Kanika’s outstanding performance and attitude. It entitles her to the entire PGDM fee component sponsored by Carlson. Can I please have a picture of her?

A mock interview session was con-ducted for second year semester III PGDM AICTE students on 1st October, 2014. The panel of experts included Dr. Mullick, Principal; Dr. Kuldeep Kumar, Associate Professor; Dr. Arvind Birdie, Asst. Professor and Ms. Neetu Ahmed, Asst. Professor ISM. Students were seen busy taking notes and grasping every bit of information as the discus-sion provided them the essential expo-sure into corporate expectations. Over-all, the session proved to be extremely valuable as it prepared the students for entering the corporate world. Pictures required

It is with im-mense pride we share that Ajay Kourav, PG 2nd Year student, stood 2nd amongst the top 7 teams chosen for the final round at the “Confluence

2014-Campaign for the cause” organ-ized by IIM Ahmadabad, October 2014. It is an annual business plan competi-tion hosted by IIM-Ahmedabad. Con-ducted under the aegis of Confluence, IIM-A’s annual international business summit, it seeks to identify budding entrepreneurs to contribute to India’s buzzing economy.The final round is on 28th November. Please join us in wishing Ajay the very

best.Names of the selected seven teams are as follows.NITIE_FirefightersVedatya (ISM)_Satyamev Jayate Sydenham_PractimusSIBM Pune_KragleXLRI_Four HorsemenWelinkar_Sparsh


Business Plan Presentation - “BUDDy CLINIC”

Business Plan Presentation - “SERVICE HUB”

Vedatya BBA final year students gave a business plan presentation as part of the Entrepreneurship module course work. Student group, Adnan Khan, Adil Rashid, Sagar Verma, and Pankaj presented theirplan on the theme “Buddy Clinic”. Their con-cept was centered on providing quality health-care services to people in a particular region. The concept, Buddy Clinic, will aim to provide a better healthcare and a healthy lifestyle to its members at an affordable price. The plan was very well pre-sented by the team and appreciated by the faculty.

Vedatya BBA final year students gave a business plan presen-tation as part of the Entrepreneurship module course work. Student group, Chan Hee Park, Piyush Gupta, Bhumika Jain, Esha Goel presented their plan on the theme “Service Hub”. Their concept was aimed at providing after sales services for smartphones of all major brands such as Samsung, Micromax, Nokia and others under one roof. The concept, Service Hub, will aim to improve the quality of services by introducing con-cepts like “ At your door step” and “Get a spare phone” and others The plan was very well presented by the team and ap-preciated by the faculty.

Amit Kapur, Managing Promoter Vedatya, invited as the panelist for theEducation Summit on Nov. 27th 2014

The VC Circle has in-vited Mr. Amit Kapur, Managing Promoter Vedatya, as the pan-elist for the 5th edition of VCCircle Education Investment Summit

2014 on November 27 at WelcomHotel Sheraton, Saket, New Delhi.Mr. Kapur holds a Bachelor degree from Arizona State University and a Masters degree from University of Southern California, both in Electronics Engi-

neering. He also holds an MBA from The Wharton School in Philadelphia. Mr. Kapur, since establishing Vedatya’s new campus in Gurgaon, is now helping drive the business development initia-tive and shaping the next phase of insti-tute’s growth.At the summit, he is part of the panel discussing “Future of higher education in India - Traditional vs. new age tech-nology focused models”We look forward to a healthy debate

and discussion on the topic that would address some of the problems plaguing the current education system in India like delivery of world class education locally, targeting students opting to choose foreign institutes over Indian counterparts, shortage of faculty, de-ficient physical infrastructure, run-of-the-mill curriculums, ill-equipped li-braries/knowledge banks and quality research, quality higher education vis-a-vis job prospects!

Vedatya Business School Students Stand Out amongst the Best in the WorldHeartiest Congratulations to our Busi-ness School students, Adnan Khan, Piyush Gupta and Puja Shah for win-ning the 7th best entry award in the Business plan Competition organized by the Korea Trade Center, Embassy of The Republic of Korea organised at the global level. The team presented business plan, “Re-juvenation”, based on the concept “love your life and live yoga in an innova-tive way” and won accolades from the organizers and participants for being the youngest entry in the competition that saw participation from business schools across the globe including the

likes of Harvard Business School , Stan-ford, Kellog’s, IIM Ahmadabad to name a few.The competition was held at Hotel Lee-la Kempinski, Bangalore on Jan 18th 2014 and was organized under the name K-Move Start-up Contest. Post the rigors of initial rounds which com-prised of project submission followed by submission of the detailed business plan, team Vedatya made it to the finals amongst the top 25 finalists and overall stood 7th.Once again Congratulations team, you made us proud. Well done


Post Graduate Program in Revenue Management (PGPRM) Launched at Vedatya

PG Marketing specialization students at Vedatya concluded a live project with Archies Lim-ited recently on 5th April, 2014

The project entailed conducting a primary research based study on youth and their gifting and greeting cards habits as well as posing as mystery shoppers and generating feedback from various Archies and Hallmark stores located in Delhi/NCR. The project, spread over 12 weeks involved the students with practical ap-plications on consumer behavior, retailing and marketing research. The students presented their findings to Mr. Harmeet Singh, General Manager Modern Trade, CRM & Promotions, Archies Limited, New Delhi on 5th April 2014. Mr. Harmeet appreciated the student’s efforts and also appraised them on the practical limi-tations of many of the recommendations proposed by the students. Overall, the project was a good platform for industry-academia interaction and prepared the students for the marketing role ahead in their careers.

Industrial Visit - yakult Danone India Pvt. Ltd.The Undergraduate students at Vedatya visited the Yakult Danone plant situated at HSIIDC Industrial Area, Sonepat, Haryana on 11th Sept., 2014 for an industrial visit and interactive session to get first hand information about the functioning of the plant and to correlate the-ory with practice. Thanks to Mr. Jagdish Hegde, AM Op-erations at Yakult Danone for taking students through a presentation, giving insights on Yakult’s history, its pres-ence across the globe, distribution channel, turnover and strong research. The question and answer sessions that took place post the presentation was quite informative.

PGPRM is a one year programme in-cluding 6 months of class room learn-ing and 6 months of on-the-job train-ing facilitated by IHG. With Vedatya being the leader in research as well as academic discourse in the area of rev-enue and profit management, the pro-gramme promises to offer skills and knowledge required for a successful career in revenue management in the hospitality sector. The 6 month long on-the-job training along with hands-on training through software simulation, is guaranteed to build industry ready professionals.This advanced level specialized pro-gramme focuses at the strategic level implementation, offering valuable in-sights into the science of pricing and revenue management. The programme pedagogy involves contemporary cur-riculum, sound conceptual clarity, a spirit of enquiry through guest lectures and experiential learning through prac-tical application.The program is also offered in a blend-ed learning mode specifically designed for working professionals. The par-ticipants enjoy the classroom learn-

ing experience while retaining their jobs. This approach combines face-to-face instructions with online learning wherein participants are required to attend classes once a week on campus and rest of the teaching is delivered on digital platform. The incorporation of face-to-face and online teaching into one integrated instructional approach is a major contributor to student sat-isfaction and strength of this mode of learning.Programme Highlights

� Dedicated industry interface through industry visits and guest lecturers from senior executives.

� Training from one of the world’s largest hotel company, IHG.

� Programme delivery through experts in the field.

� Focus on non-traditional, contem-porary revenue management strat-egies that maximize profits.

Student Testimonial“My experience at the institute has been riveting, the atmosphere along with the teaching faculty has been ex-tremely supportive since the very first day. The college has really helped me in

ever way possible and have handed me this wonderful opportunity of working in the revenue department of one of the leading hotel chains of the world! Cur-rently, I am in second year and in the midst of my internship, and needless to say the amount of learning that I am re-ceiving is tremendous”.

Rhea Nilanjana(2013 Batch)

SWE in Revenue ManagementSheraton, Dubai

“The practical concepts and method-ologies taught at the institute helped me hit the ground running in the hotel industry. The international methods of learning, case studies and other mate-rial used are very relevant to the real business world. I am thankful for the management knowledge and experi-ence gained at the institute. The fac-ulties are best in their field and their knowledge and guidance have helped me in every aspect of my career”.

Karan Khanna(2009 Graduate)

Area Revenue ManagerSilverbirch Hotels & Resorts, Canada


Vedatya - IHG Cricket Tournament on 4th April, 2014

Many congratulation to team Vedatya for a spectacular win against InterCon-tinental Hotels Group (IHG) team.

On Friday, the 4th of April Vedatya’s new campus witnessed an interest-ing cricket clash between Vedatya and Crowne Plaza, Greater Noida, an IHG team. Vedatya captain Shailender Singh Negi after winning the toss put IHG to bat. The IHG inning did not take off well as the first four batsmen including the captain Abhishek Verma were bowled out at a mere score of 4 runs on board. Meeting the expectations of the captain, Pranav Mishra (BBA) with his pace and bounce struck early wickets putting IHG on back foot, with the exceptional bowling from Vedatya bowlers, the score after five overs was 16 runs for 5 wickets, however the partnership be-tween Shahrukh Khan (26) and Balbir Singh (14) took the score to 102 runs.

In pursuit of the target, Vedatya’s open-ing batsmen Rohit Ojha (BBA) while trying to place the ball over the third man lost his wicket on the very first ball. The second wicket partnership of Jatin Chabbra (15, PG) and Shailender Singh (21) gave Vedatya a good base to chase the winning runs however IHG kept striking wickets in regular inter-vals making it an interesting chase. While Vedatya lost seven wickets and the required run rate was almost 6 runs an over, the game looked equally bal-anced. It was Abhishek Saini (PG) with his crucial knock of unbeaten 23 runs with 3 sixes and a 4, that took the game away from IHG.

Both the captains received the trophies from Mr. Amit Kapur and Mr. Sand-eep Munjal, the man of the match was awarded to Balbir Singh (IHG) for a 5 wicket haul that kept Vedatya on their toes. The game ended with a sumptu-ous lunch hosted by Vedatya at the new campus.

The event offered a unique opportunity for Vedatya to engage with our industry partners and added another welcome dimension to our special relationship with IHG as an IHG academy.


Vedatya Cricket Challenge 2014 on 25 January, 2014

On Sunday the 25th January 2014, Ve-datya New campus hosted “Vedatya Cricket Challenge” where seven teams from various cohorts with fourteen members squad participated. For the participants as well as spectators it was indeed an exciting event as a full range of cricketing ability was on show.

The finals saw PG 2012 led by Captain Adnan Siddiqui and Staff team led by Captain Abhishek Srivastava in a nail biting match. Many congratulations to the winners and all the participants for a spectacular game.

Winners: Faculty+Staff Team

Runners-up: PG 2012

Best Batsman: Shailender Singh Negi

Sunil Kumar: Best Bowler

Adnan Siddiqui: Best All Rounder


Vedatya Cricket Challenge on 7th and 14th November, 2014

The Sports club at Vedatya organized the “Vedatya Cricket Challenge” where six teams from various cohorts with fourteen members’ squad participated on 7th and 14th November, 2014.

There was a tough fight amongst the participating teams to reach to semis however SHTM, BBA along with both the teams of staff / faculty managed to reach semifinals. The first semifinal was between the Faculty /staff (Team B) vs. BBA and the second was played between Faculty/staff (Team A) against young and dynamic SHTM. It was in-deed a big surprise for all the specta-tors to see both the Faculty /staff teams managing to beat the student teams and reach finals.

In the final, the defending champion team A lead by Shailender Singh Negi was put to bat after losing the toss. In an all round performance faculty/staff team B managed to restrict the opponents at a score of 137 runs. The score looked effortlessly achievable till the time faculty/staff (team B) lost a few key batsmen in a quick succession however after losing the captain Amit Saxena and key batsmen Rohit, Arun and Jagit Negi, Team B could not make a comeback and lost the game by a huge margin of 63 runs.

On the other hand, faculty/Staff (Team A) continues to hold on to the champi-ons’ title 2nd year in a row.

For most of the participants it was in-deed a very exciting event where the

spectators enjoyed cricket along with mouth-watering barbecue snacks and food freshly prepared by students.

We at Vedatya wish many congratula-tions to the winning team and all the best to participating teams for forth-coming tournaments.


Hospitality School Themed Events - ‘La Fiesta de Venezia’ on 1st February 2014

At Vedatya the curriculum is designed and delivered with a focus on real-life application. The goal is to provide stu-dents with skills and knowledge that is application oriented to be effective managers and entrepreneurs of the fu-ture. Learning to create, plan and imple-ment an event that showcases acquired skills and knowledge in the operational context over the initial three years is the keystone module of our hospitality curriculum. The events management module essentially provides a setting wherein the students demonstrate an ability to work in groups in a manner that deploys varying competencies including culinary skills, f&b service skills, and understanding of financial aspects, creativity and innovation and peoples skills to deliver a successful and profitable event. The core objec-tives before the student are ensuring high customer satisfaction and a 40% net margin. From managing costs as per the budget, to making efforts to sell the event to generate the forecasted revenue, the analytical skills, negotia-tion skills and business decision mak-ing attributes are truly tested.The first event by Hospitality School 3rd year 2011 batch students was on 1st February 2014, organized by Group 1 which was led by Sharang Rai (SHTM 2011) who acted as the General Manag-er and the team had prepared a Vene-tian theme. The event was christened as ‘La Fiesta de Venezia’ and was a dinner event. The students had put in efforts to create an ‘Italian’ environment not only by décor but also through the menu that represented the land. The guests were impressed by the décor and the idea created and executed by the stu-dent body. The students had hands on experience of dealing with real guests and gave them the feel of Venice. The Group1 comprised of the following students - Sharang Rai (GM), Shashank Raina & Shivam Malhotra(Marketing Managers), Sanjeev Joon (HR manag-er), Himanshu Sharma (Exe. Chef), Mo-hit Muniyal (F&B Manager) & Prateek Matharu (Finance Manager). The team was ably supported by the first year Hospitality School students of 2013 batch. The students did understand the importance of good planning and how to execute it with in the financial frame-work.


Vedatya Master Chef Competition on 28 March 2014

Heartiest Congratulations to the win-ners of the Vedatya Master Chef 2014 title.

1st Prize - Ms. Simone Kucera and Mr. Sharang Rai.

They were awarded a certificate and a meal at ‘The Great Kebab Factory’.

2nd Prize - Mr. Panav Sarna and Mr. Mrinal Kohli.

They were awarded a certificate and movie tickets.

The Vedatya Master Chef Competi-tion 2014 was organized on 28th March 2014. This year saw a multi-cornered contest between nine teams represented by all SHTM Cohorts. The groups this year had planned in advance and were ably supported by chosen mentors to put in their best foot forward. The competition saw all the groups work hard to display their culinary skills and knowledge on one hand and their flair for creating amaz-ing ‘retail’ oriented displays on the other. At a qualitative level this year’s competition was quite a treat to the eyes of the judges. The panel of judges led by Dr. Vinnie Jauhari, Chef Sanjay Sharma and Ms. Ekta Wasan reviewed each groups work, shared feedback and rated performance as per estab-lished criteria.

The cuisines on display included Con-tinental, Arabic, Italian among others. From ‘Flambéing’ to ‘carving’ it was in-deed impressive display culinary flair and mouthwatering delicacies laid out in very attractive and creative table set ups. Each competing group presented a main course and dessert option for the competition. The event culminated with award of the 1st and 2nd prizes.

Dr. Jauhari, applauded the efforts of all the contestants and encouraged stu-dents to continue to build their skills and get ready to represent the insti-tution at various national level com-petitions. Certificates of participation were awarded to all the contestants.


Students led Hospitality Events - ‘Sport-o-Holic’

The second event by Hospitality School 3rd year, 2011 batch students was scheduled on 8th February 2014. This dinner event was led by Kush Kapoor (SHTM 2011) who took the responsi-bility of the General Manager and the team had a sports theme, christened ‘Sport-o-Holic’. The décor was apt for the theme and so was the food selec-tion. The cuisine was euro centric with matching drinks. The students did put in efforts to create an appropriate at-mosphere by having fun games which the guests thoroughly enjoyed. To give the students a better view of their per-formance, Vedatya invited an industry practitioner, Mr. Tripurari (Restaurant manager) Crowne Plaza, Gurgaon. He was quite impressed by the efforts that the students had put in and shared his observations and offered suggestions to students on various aspects. The students appreciated the feedback, it helped them to understand the dynam-ics of this business in a better way. The management group included Kush Ka-poor (GM), Sumit Kumar & Sharadha Kapoor(Marketing Manager), Nancy Chillar (HR manager), Kushagra Bakshi (Exe. Chef), Saket Dahiya (F&B Manag-er) & Himanshu Chikara (Finance Man-ager). The team was ably supported by the first year students of SHTM 2013 batch. The students did understand the importance of good planning and with the help of feedback from the Indus-try practitioner, they will develop their skills further.


Students Led Hospitality Events - ‘French Essence’ on 15 February 2014

The third event by Vedatya Hospitality School 3rd year, 2011 batch students was scheduled on 15th Feb 2014 with an influence of Classical France in its décor and food. The event was led un-der the leadership of Shagun Garg as the General Manager and the team pro-duced a French Themed dinner which was named as ‘French Essence’. The décor was quite simple but very el-egant. The food had nice subtle flavors of France and the same was judged by two industry practitioners, Chef Adi-tya Jamini (Exe. Chef) and Nitin Shar-ma (EAM) from Crowne Plaza, Rohini. They were quite impressed with the whole event and guided the students on various aspects of food. The service was prompt, and Mr. Sharma also gave a feedback to the team about certain areas of improvement so as to give a better guest experience. Overall the students had a fabulous experience and a lot of learning from the event. The management group included Shagun Garg(GM), Vikramjit Singh(Marketing Manager), Bhavnesh Agarwal (HR manager),Gursimran Arora (Exe. Chef), Akash Sherawat (F&B Manager) & Sanchit Kakkar (Finance Manager). The team was ably supported by the first year students of SHTM 2013 batch.


Students Led Hospitality Events - ‘Around the World in 7 Plates’ on 22 February 2014

The fourth and the final event by Hos-pitality School 3rd year 2011 batch stu-dents was organized on 22nd February 2014. It was a very different experi-ence not only for the guests but also for the students. The team under the able guidance of Taran Raj Seth, General Manager for the event, executed a multi cuisine event based on the 7 Wonders of the World, and was named ‘Around the World in 7 Plates’. The guests ex-perienced different food from differ-ent countries and also the décor. The guests were also given a brief about each wonder and the associated food item from that country on the menu. The industry expert, Chef Ramit Wa-son, Exe. Chef, Crowne Plaza, Okhla , came as an invitee to give the students a feedback. He was also very impressed by the décor, food and the service. The students had a great time and lot of learning experience. The manage-ment group included the following students - Taran Raj Seth(GM),Ankita Ahuja(Marketing Manager), Monica Agarwal (HR manager),Archit Aneja (Exe. Chef), Mukul Arora (F&B Manag-er) & Alok Mani Tripathi(Finance Man-ager). The team was supported by the first year students of SHTM 2013 batch.


7th International Conf. on Services Management on December 10th – 12th, 2014 in Macao

The 7th International Conference on Services Management was held on December 10th – 12th, 2014 in Macao. The conference is being hosted by The Institute for Tourism Studies, Macao (IFT) and co-organized by Vedatya, Gurgaon, Oxford Brookes University, UK Virginia Tech University, US and Institute for Tourism Studies, Macao (IFT). The International Conference

on Services Management (ICSM) was started by Vedatya in 2005 to explore the influence of technology on the management of services across various segments such as information technology, health care, hospitality, telecom, education, infrastructure, retailing, and logistics among others. It also assesses how technology drives internationalization and contributes

to superior customer experience. Since its inception, ICSM now has three additional international partners, as a result, this is now a global conference held on a rotating basis in India, UK, US and Macao.To know more about conferences, please visit www.ift.edu.mo/icsm-7


IHG Team Visit to Vedatya Campus

EDITORIAL TEAMEditor: Dr. Sudhanshu BhushanAssistant Editor: Himani PrasadProduction Manager: Manjit Singh

VEDATyA INSTITUTEGarhi Murli (Garhi Bazidpur), Sohna Road, Gurgaon - 122102, HaryanaPh: 0124-3310100 | Email: [email protected] www.vedatya.ac.in

Documents

Newsletter volume 7 issue 2