VOL 4 NO 8

27OctOber

2017

P U B L I S H E D B Y C E N T R A L H U D S O N rsquo S C O R P O R A T E C O M M U N I C A T I O N S D E PA R T M E N T

New this weekManagement audit3PSC issues Order regarding audit Company to file improvement plans

Regular features

E D I T O R C H R I S V A L D E ZP H O N E ( 8 4 5 ) 4 8 6 - 5 2 2 7E M A I L C V A L D E Z C E N H U D C O M

FO R T H E E M P LOYE E S O F C E N T R A L H U D S O N G A S amp E L E C T R I C CO R P O R AT I O N

NewsCentral

Central Hudson

People Power Possibilities

A COMPANY

Gallery retiree lunch7employees welcomed8For your information8ecM corner8

typical residential bill6

betterU challenge4Employees participate in 12-weekprogram to improve heart health

collectors assist customers during medical emergencies

Sometimes Central Hudson employees are called upon to do more than whatrsquos

typically required in their job descrip-tions

Commercial Representatives Col-lectors mdash Special Patrick Mahony Krista Pantaline and Nicole Rist recently experi-enced such situations when they encoun-tered customers on three separate occa-sions who were suffering from medical emergencies

Mahony Pantaline and Rist and take action to aid customers in need

commercial representatives collectors ndash Special Krista Pantaline Patrick Mahony and Nicole rist independently aided three customers who were suffering from medical emergencies In each instance the employees went beyond their normal job requirements to care for neighbors in need and contacted emergency personnel

S E E C O L L E C T O R S O N PA G E 2

Holiday food drive5Donate food or money to provide Thanksgiving dinner for families

customer satisfaction6Promotionstransfers5In memoriam5

2 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

In each circumstance the employees sprang into action and tended to the fall-en neighbors while contacting emergency services who saved their lives

Surprisingly these emergency coin-cidences arenrsquot all that rare There have been many instances when a Collector or another field employee has come across a customer in need

Employees are not specifically trained to deal with these health emergencies but they understand that their main duty is to protect the safety of themselves and all customers

ldquoThese three employees did not turn the other way they took the time to care about othersrdquo said Manager of Customer Account Services Linda Harrison ldquoThey saw something and took action We are proud to have these employees represent Central Hudsonrdquo

While closing out a work order on Willow Avenue in the Town of Cornwall on Oct 18 Pantaline witnessed an elderly man staggering along the street Pantaline didnrsquot know what was wrong but she kept an eye on him to make sure he wouldnrsquot get hurt Then the man stumbled fell off of the sidewalk and hit his head on the pavement

Pantaline immediately got out of her truck and ran over to him as he lay mo-tionless She and another woman checked on him to observe his condition but he was barely responding Pantaline called 911 and continued to tend to him until emergency help arrived

ldquoIt was a complete surprise but my instincts kicked in and I did everything I could to help himrdquo she said ldquoHe needed help and Irsquom glad that I was there to pro-vide it because who knows what wouldrsquove happened if we werenrsquot aroundrdquo

Rist also serendipitously came across a man who was lying face down on the sidewalk in Ellenville on Oct 11 Rist and another man sprinted over to the fallen neighbor and tried to determine what was wrong The fallen man was presumably in diabetic shock and unable to state his

name Rist gave him a granola bar and water

from her truck and called 911 As the man ate and drank he became more coherent and gave Rist his address As paramedics provided medical assistance Rist looked up the manrsquos address in the Customer Information System and called his emer-gency contact His daughter contacted the manrsquos health aide who arrived on the scene and took him home safely

ldquoThe Collectorsrsquo interactions with our customers are usually to help those in dif-ficult situations with their billsrdquo said Op-erating Supervisor mdash Credits and Collec-tions Cheryl Ryan ldquoItrsquos great to see these three employees go above and beyond their normal duties to help customers in our communityrdquo

That wasnrsquot the first time that Rist helped save a customerrsquos life Three years ago she was visiting a customer in the Town of Poughkeepsie She heard sounds of distress behind the door so she knocked The customer opened the door and immediately collapsed

Similarly to this most recent incident Rist contacted emergency personnel who provided life-saving medical assistance Rist said the first emergency event was overwhelming and emotional but that she was calmer and more collected this time around

ldquoIrsquove grown up a lot over the last three years so while the situation was

still shocking I knew how to react and re-spond appropriatelyrdquo she said

While driving in Beacon in June Ma-hony saw a man faint and drop his grocery bags along Spring Valley Street Mahony tried to speak with the gentleman but all the man could muster were a few mum-bles as he pointed to the grocery bags Ma-hony gave the man a candy bar from one of the grocery bags

As the customer ate he became more coherent Mahony checked him for bumps bruises and signs of a concussion but found no evidence that a physical in-jury occurred Mahony helped him to his feet and walked him home where a nurse was able to provide further assistance

Mahony also had prior experience helping a customer through an emergen-cy A 19-year-old man was fixing a tire two years ago when the car jack slipped and the vehicle dropped to the ground The individualrsquos arm was stuck between the tire and the body of the car Another person was trying to help but was fran-tic so Mahony asked him to call 911 as he tried to calm the victim Eventually an-other neighbor came with a wheel jack to free the man They stayed with the victim who suffered a broken arm until EMTs arrived

ldquoThese situations are unfortunate but they let the community know that we are compassionate and we care about our neighborsrdquo Mahony said ldquoThis also reminds us of our larger role as positive professional representatives of Central Hudsonrdquo

To show their appreciation Harrison Ryan and Customer Account Services Supervisor Kerrie Pratt took the trio to lunch at Mill House Brewing Company on Oct 20 The Collectors reflected on their experiences what they learned from the situations and the good fortune they had to be at the right place at the right time

ldquoIt is important to recognize employ-ees that go above and beyond to help the publicrdquo Pratt said ldquoIt shows their charac-ter not only as employees but as people I am very proud of their efforts to help these individualsrdquo

C O L L E C T O R S F R O M PA G E 1

These three employees did not turn the other way they took the time to care about others They saw something and took action We are proud to have

these employees represent Central Hudson

LINDA HARRISONMANAGER OF CUSTOMER ACCOUNT SERVICES

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 3

company making plans to improve operations following audit OrderCentral Hudson is a well-functioning

organization that provides safe and reliable energy to thousands of custom-ers throughout the Mid-Hudson Valley However there are opportunities to im-prove management operations enhance documentation of current procedures and increase the efficiency and transparency of work practices

Those are the findings of the state Public Service Commissionrsquos Order re-garding Central Hudsonrsquos recent man-agement and operations audit Overland Consulting a firm selected by the PSC completed the audit in June and the PSC issued the final report in an Order on Oct 24 Central Hudson is now constructing implementation plans that will address the recommendations found in the re-port The Company has 30 days to file its response with the PSC

ldquoThe spirit of the audit report is gen-erally positive so now we are in the pro-cess of determining how we can improve our operations based on Overlandrsquos find-ings and recommendations to become an even better Companyrdquo said Treasurer Sta-cey Renner the executive lead ldquoCentral Hudsonrsquos culture reflects a strong focus on continuous improvement so we embrace this opportunity to identify ways in which we can better serve our customersrdquo

There are more than 250 ldquofindingsrdquo identified throughout the audit Based on those findings Overland made 55 recom-mendations for improvement The rec-ommendations fit into seven focus areas corporate governance electric planning gas planning budgeting and finance proj-ect and work management performance management and customer operations Most of the recommendations involve up-dating work practices but will not result in significant changes Some of the nota-

ble recommendations werebull Modify the annual business plan

narrative to include comparative data regarding historic and expected work force levels

bull Study the need and requirements to develop a linkage between the exist-ing work management process and the Geographic Information System (GIS) database This would allow in-put from the GIS database to aid in the development of work orders to accurately track the installs remov-als and transfers of the assets by GPS location

bull Work with programming vendors and other New York energy provid-ers to identify new short-term fore-casting tools that are currently avail-able or being developed to recognize the addition of distributed energy resources added to the system

bull Develop an implementation road-map for modernizing IT systems to identify attributes and interdepen-dencies and recognize all of the sys-tems needed to meet future require-

mentsbull Initiate a special program targeted

to replace the small segments of cast iron wrought iron and bare steel gas mains and services that operate at higher pressures

bull Develop the business case for pur-chasing and implementing a work management information system for electric transmission and distribu-tion

bull Cultivate a program focused on re-ducing the backlog of high severity electric capital and operations and management inspection repair work

bull Executive management should per-form a more thorough review of its team goals and group key perfor-mance indicators results and for-mally document its findings and conclusions

bull Engage in both internal and exter-nal benchmarking and the pursuit of best practices and

bull Implement a balanced scorecard sys-tem as a mechanism to improve cor-porate performance

Project Manager Alana Mikhalevsky is coordinating the completion of the im-plementation plans and has been meeting with employees throughout the organiza-tion since August About half of the plans are completed and the remainder are in draft form The audit process began in March 2016 and since then 90 employ-ees have committed nearly 5000 hours of work

ldquoWe are confident that we will have a timely response to the PSCrdquo Mikhalev-sky said ldquoThis has required a tremendous amount of effort from across the Compa-ny and we appreciate everyonersquos time and attention as we prepare implementation plansrdquo

Management audit

The spirit of the audit is generally positive so now

we are in the process of determining how we can improve our operations to become an even better

Company

STACEY RENNERTREASURER AND EXECUTIVE LEAD

4 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

Sometimes a few minor changes can make a significant impact on onersquos life

That potential for long-term progression has motivated TampD Maintenance Plan-ner Michelle DeMild and Customer Ser-vice Representative 1C Allison Morris to participate in the seventh annual BetterU Makeover Challenge

Through the 12-week wellness pro-gram DeMild and Morris are learning how to make healthier lifestyle choices working out more consistently so they can lose weight and become more active and gaining confidence in their ability to take control of their futures

ldquoBefore starting BetterU thinking about my future was intimidating but now Irsquom not as worriedrdquo DeMild said ldquoI see myself doing the things I love and en-joying life I want to travel and spend time outdoors with my family BetterU is help-ing me get healthier so I am able to do sordquo

The BetterU Challenge is conducted by the Dutchess-Ulster American Heart Association and is sponsored by Central Hudson The goal is to remind all wom-en of the need to make healthy lifestyle choices to prevent their number one and five causes of death mdash heart disease and stroke Last year Director of Energy Man-agement Systems Erica Tyler and Energy Resources Analyst Valerie Delmar be-came the first Central Hudson employees to participate in the program

ldquoI spoke with Erica about her expe-riences and how BetterU led to positive changes and I wanted the samerdquo Morris said ldquoI have always been active but I had a few setbacks last year I hope this will help me move forward so I can regain that lifestylerdquo

Each of the 12 local women received a three-month membership and personal training at Goldrsquos Gym a baseline medical evaluation and nutrition coaching from Health Quest Medical Practice heart health seminars and group workouts In conjunction with the Poughkeepsie Jour-nal they have blogged about their prog-ress on a special website devoted to chron-icling their progress

ldquoThe BetterU program stands out as one sponsorship where we have made a measurable meaningful difference in the lives of the participants and hopefully in the lives of all of those who read their blogs hear about their stories and make lifestyle changes to improve their own heart healthrdquo said Vice President of Public Relations Denise VanBuren

The BetterU program concludes at the annual Go Red for Women Luncheon on Nov 9 at the Poughkeepsie Grandview

DeMildrsquos favorite seminars were from a nutritionist and a psychologist who dis-cussed the mental aspects of heart health such as the negative impacts of stress At the gym she enjoys battle rope classes in which participants alternatively raise and lower each arm while holding large ropes

Morris participates in Zumba dance boxing and circuit training classes There have also been trips to Adamrsquos Fairacre Farms to learn about making healthier grocery purchases and Essiersquos Restaurant in Poughkeepsie where the chef taught them how to cook healthy meals

ldquoIrsquom happy to see two more Central Hudson ladies participate in the BetterU program and focus on their heart healthrdquo said Tyler who coordinates the men-torship program ldquoCamaraderie is a key component to the success of the program

I wanted to find a way to encourage and support the new cohortrdquo

Since starting the program DeMild said she feels healthier her clothes fit bet-ter and her posture has improved Her core is stronger her shoulders are no lon-ger slouched and her back issues are di-minishing Along the way she has made many new friends that have pushed her when she was fatigued or felt like taking a day off DeMild has also inspired her youngest daughter to exercise more often and they purchased a family gym mem-bership so now everyone is in on the ac-tive lifestyle

Morris is battling knee pain but she hopes the exercises will relieve some stress Her upper body strength has im-proved and her confidence grows with the completion of each workout Her friends and colleagues in the Contact Center of-ten ask about her progress and offer their encouragement

ldquoAt first I was a bit hesitant but this has been a fantastic experiencerdquo DeMild said ldquoWe are a diverse group but we have really bonded We have different back-grounds and motivations but we share a common goal of becoming healthier and more active I would highly recommend this to everyone trying to make a positive change in their livesrdquo

DeMild Morris take on betterU challenge

tampD Maintenance Planner Michelle DeMild and customer Service representative 1c Allison Morris joined the betterU challenge to improve their health

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 5

tHANKSGIVING LUNcHThanksgiving lunch will be served early this year in the South Road cafeteria The Thanksgiving meal will be served on Nov 9 and cost $699 or $799 with pumpkin apple or pecan pie Contact Chef Manager Gian Stagnaro at ext 5843 for questions or more information

Employees will be able to enjoy an assortment of holiday fixingsbull turkey and gravybull sweet potato with marshmallows

and brown sugarbull brussels sproutsbull green bean and bacon casserole bull savory mushroom and rosemary

bread pudding andbull cranberry and black pepper sauce

clifford tienken Tienken who retired on March

1 2000 died Oct 15He started his Central Hudson

career as a Utility Man on Aug 2 1971 Tienken was promoted to Re-lay Technician 3C in 1972 Relay Technician 2C in 1973 and Relay Technician 1C in 1976

He was promoted to Protective Relay Test Foreman in 1991 He re-tired from that position

Tienken is survived by his wife and children Condolences may be made in his memory to St Jude Childrenrsquos Research Hospital

memoriamIn

HOLIDAy FOOD DrIVeCentral Hudson employees are once again coordinating the annual Thanksgiving food drive

Employees are encouraged to donate needed supplies including canned meat vegetables tuna fruit soup yams potatoes pasta sauce rice peanut butter jelly powdered milk cereals and more

In addition to assisting five local families the extra donations will be given to the Dutchess Outreach food bank to help others during the holiday season

The following volunteers have set up collection boxes for non-perishable items in their work areas and will be accepting donations through Nov 17bull Corporate Communications

Tina Romainebull Human Resources

Roxanne Shepleybull Purchasing Domenick DrsquoAddonabull S1 Lisa Rundle and Rick Naccaratobull S2 Linda Iovinobull Main floor Donna Giametta

and Denise Hectorbull Main floor by Gas and Mechanical

Engineering Joe Kobergerbull Second floor Amy Dittmar bull Second floor by Electric System

Protection Zarin Mirzabull Third floor Jaime Timberlakebull Kingston Kelly Torcellobull Poughkeepsie District Carmie Ortizbull Newburgh Carrine Brownbull Eltings Corners Shannon Malakbull Catskill Jill Warnecke

Cash donations or checks (made out toldquoDutchess Outreachrdquo) may also be made to the above volunteers Cash donations will be used to purchase perishable items for five holiday meals for area families

In an effort to raise additional funds employees can also participate in ldquocasual Fridaysrdquo on Nov 10 and 17 with a $5 donation to Dutchess Outreach Volunteers are still welcome If anyone is interested in helping please contact Jen Cannella at ext 5290 or Lindsay Cullen at ext 5430

Marlo De La rosa was promoted from Consumer Outreach Representative to Supervisor of Customer Account Services Effective September 2017

connor Dugan was promoted from Ga-rage Helper to Construction Maintenance Man 2C Effective August 2017

emily Gambacorta was promoted from Supervisor of Customer Account Services to Training Specialist ndash Organizational Development Effective October 2017

erika Grey was promoted from Clerical Customer Service Representative to Com-mercial Representative Collector ndash Spe-cial Effective September 2017

Michael Guerra was promoted from Utility Worker to Electrician 3C Effec-tive September 2017

Kevin Jiava was promoted from Main-tenance Worker 1C to Commercial Rep-resentative Collector ndash Special Effective September 2017

ryan Kallmeyer was promoted from Commercial Representative Meter Reader to Electrician 3C Effective October 2017

raymond Wesolowski was promoted from Commercial Representative Meter Reader to Electrician 3C Effective Octo-ber 2017

E M P LOY E E S O N T H E M O V EPromotions amp transfers

NewsceNtral AVAILAbLe ONLINeTo view digital editions of NewsCentral please visit the Corporate Communications space of the CH Wiki site Click on the ldquoNewslettersrdquo tab and enjoy The digital archive has every edition of NewsCentral dating back to 2009

6 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

central Hudsonrsquos satisfaction rating rose slightly in September with a monthly score of 924 percent the companyrsquos year-to-date satisfaction of 914 percent exceeds the 2017 goal of 90 percent last yearrsquos average of 905 percent and the state Public Service commission threshold of 85 percent central Hudson secured high scores in several categories including ldquoField reps courteousrdquo with 963 percent ldquocSrs are courteousrdquo with 961 percent ldquoGood Overall Opinionrdquo with 941 percent satisfaction ldquoInformation was Accuraterdquo with 917 percent andldquoField Work Done in timely Mannerrdquo with 906 percent

70

75

80

85

90

95

100

Perc

ent o

f ove

rall

satis

fact

ion

Customer satisfaction rates - September 2017

the residential typical full-service bill effective Oct 10 will be $9551 for 500 kWh the typical bill increased by $672 or 76 percent relative to the September 2017 bill of $8879 the increase was primarily a result of a reconciliation that resulted in a decrease of the Market Price Adjustment

$0

$20

$40

$60

$80

$100

$120

$140

$160

Bill

amou

nt fo

r 500

kW

h

Typical residential electric bills for the past 12 months

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 7

R E T I R E E LU N C H E O NPhoto gallery

left central Hudsonrsquos retirees and family members hosted their annual fall pot luck on Oct 18 Nearly 50 attendees enjoyed an assortment of pasta dishes sausage eggplant parmesan macaroni and potato salads rice beans cold cuts and more For dessert there were various cakes cupcakes cookies pastries and fruit salads

above the luncheon was organized and hosted by the retiree committee the members are (front row from left) Joe benkert Amelia barringer Jim Gallagher (back row from left) rose Diamond Jane tomaseski Donald Smerdon Kathy Smerdon and Jane benkert Missing from the photo is Aileen DiMicco

above Shirley colabella center won one of seven $10 prizes during the 50-50 raffle

above the retiree committee sold 50-50 raffle tickets to raise money for future events the next retiree event is the holiday party at Stonehedge restaurant in early to mid-December Look for future editions of Newscentral for more information

8 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

chris ciferri joined the Company as a Ju-nior Clerk on Oct 18 He works out of the South Road Mailroom and re-ports to Cash Processing Supervisor Fred Morina

Ciferri was previously a seafood asso-ciate at Adamrsquos Fairacre Farms in Pough-keepsie for four years Prior to that he was a general laborer at Superior Sanitation for a year

The Millbrook High School gradu-ate earned an associate degree in human services at Dutchess Community College He enjoys fishing and cooking in his spare time

Central Hudson wel-comed Sarah Greco as a Junior Clerk on Oct 23 She works out of the Poughkeepsie Mailroom and reports to Cash Pro-cessing Supervisor Fred Morina

Before joining Central Hudson Greco worked at Kiss My Face LLC for 14-and-a-half years She was responsible for executive administration and accounts receivable

The Wallkill Senior High School grad-uate earned a bachelorrsquos degree in human development from Empire State College The Clintondale resident enjoys shopping and spending time with her family

N E W E S T E M P LOY E E SWelcome

ciferri

Greco

cHILDrsquoS DIrt bIKe FOr SALeA 2017 Yamaha PW50 fully auto-

matic 50CC air-cooled two-stroke engine with oil injection Beginner dirt bike for children (60-pound weight limit) with ad-justable throttle screw Only used twice bike is brand new Paid $1700 asking $1300 Call (845) 206-2506

SNOW tIreS FOr SALeFour Bridgestone Blizzak snow tires

and wheels They are 215 70R 16 with a 5-by-1143 bolt pattern Mounted on 16-inch ldquosports editionrdquo rims Came off of a Honda CRV There is 832 tread remain-ing Asking $400 Call or text (518) 821-0989

make a dealLetrsquos

The ldquoECM Projectrdquo space on the CH Wiki site has been redesigned with a new layout and several enhancements

The homepage contains important updates as well as a rotating tip of the week that offers helpful information at a quick glance The homepage also offers the ability to email the ECM project team to schedule a refresher training session

A new ldquoTrainingrdquo page has been added and it includes short videos focusing on various Content Central features The ldquoTrainingrdquo page also offers the ability to subscribe to ECM tip and trick emails that will be sent periodically

The ldquoProject Newsrdquo page contains recent articles published in NewsCentral as well as archived articles about important project updates The ldquoMeet Your ECMCsrdquo page displays photos of all Enterprise Content Management Coordinators along with the areas for which they are responsible Lastly the ldquoHelp Desk Requestrdquo tab features a direct link to the Help Desk Web portal to submit access requests

ECMSAVE IT FIND IT SHARE IT

ENTERPRISE CONTENT MANAGEMENT

Central Hudson

People Power Possibilities

A COMPANY

E N T E R P R I S E C O N T E N T M A N A G E M E N T

Corner

2018 cALeNDArSEmployees are encouraged to or-

der their 2018 calendars from American Printing and Office Supplies Calendars may become limited so employees should place their order soon by visiting amer-printcom

ADOPt A FAMILyItrsquos that time of the year for Astorrsquos

Adopt-A-Family program The initiative matches children and

families in need with volunteers who are able to buy gifts Volunteers may adopt an entire family or one or several members of a family Volunteers may also group together to sponsor a family The pro-gram helped more than 1300 individuals during the 2016 holiday season

The deadline is Dec 6 so donors are able to take advantage of Black Friday sav-ings If interested contact Lisa Vladick at evladickcenhudcom or (845) 206-2005

ANNUAL cANcer WALKThe No Stomach for Cancerrsquos 6th an-

nual walk in memory of Dari Fitzpatrick is Nov 4 at 10 am The event will begin on the Poughkeepsie side of the Walkway Over the Hudson Please contact Erica Tyler at ext 5661 or Jill Sammon at ext 5322 Please visit httpbitlyNoStom-achForCancer-WalkForDari

GUArDIAN cOAt DrIVeCentral Hudson is participating in

Guardian Self Storagersquos 23rd annual Self Storage Coat Drive

Employees are encouraged to donate winter coats and jackets for men women and children to benefit the Susan Dekeu-kelaere Memorial Coat Drive through Dutchess Outreach

The goal is to collect 10000 coats in October Boxes are located at South Road on S2 by the elevator and Building 807 (Human Resources) by the lower lev-el break room Contact Steve Perkins at sperkinscenhudcom or ext 5878 for more information

E M P LOY E E E V E N T S E TC FYI

2 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

In each circumstance the employees sprang into action and tended to the fall-en neighbors while contacting emergency services who saved their lives

Surprisingly these emergency coin-cidences arenrsquot all that rare There have been many instances when a Collector or another field employee has come across a customer in need

Employees are not specifically trained to deal with these health emergencies but they understand that their main duty is to protect the safety of themselves and all customers

ldquoThese three employees did not turn the other way they took the time to care about othersrdquo said Manager of Customer Account Services Linda Harrison ldquoThey saw something and took action We are proud to have these employees represent Central Hudsonrdquo

While closing out a work order on Willow Avenue in the Town of Cornwall on Oct 18 Pantaline witnessed an elderly man staggering along the street Pantaline didnrsquot know what was wrong but she kept an eye on him to make sure he wouldnrsquot get hurt Then the man stumbled fell off of the sidewalk and hit his head on the pavement

Pantaline immediately got out of her truck and ran over to him as he lay mo-tionless She and another woman checked on him to observe his condition but he was barely responding Pantaline called 911 and continued to tend to him until emergency help arrived

ldquoIt was a complete surprise but my instincts kicked in and I did everything I could to help himrdquo she said ldquoHe needed help and Irsquom glad that I was there to pro-vide it because who knows what wouldrsquove happened if we werenrsquot aroundrdquo

Rist also serendipitously came across a man who was lying face down on the sidewalk in Ellenville on Oct 11 Rist and another man sprinted over to the fallen neighbor and tried to determine what was wrong The fallen man was presumably in diabetic shock and unable to state his

name Rist gave him a granola bar and water

from her truck and called 911 As the man ate and drank he became more coherent and gave Rist his address As paramedics provided medical assistance Rist looked up the manrsquos address in the Customer Information System and called his emer-gency contact His daughter contacted the manrsquos health aide who arrived on the scene and took him home safely

ldquoThe Collectorsrsquo interactions with our customers are usually to help those in dif-ficult situations with their billsrdquo said Op-erating Supervisor mdash Credits and Collec-tions Cheryl Ryan ldquoItrsquos great to see these three employees go above and beyond their normal duties to help customers in our communityrdquo

That wasnrsquot the first time that Rist helped save a customerrsquos life Three years ago she was visiting a customer in the Town of Poughkeepsie She heard sounds of distress behind the door so she knocked The customer opened the door and immediately collapsed

Similarly to this most recent incident Rist contacted emergency personnel who provided life-saving medical assistance Rist said the first emergency event was overwhelming and emotional but that she was calmer and more collected this time around

ldquoIrsquove grown up a lot over the last three years so while the situation was

still shocking I knew how to react and re-spond appropriatelyrdquo she said

While driving in Beacon in June Ma-hony saw a man faint and drop his grocery bags along Spring Valley Street Mahony tried to speak with the gentleman but all the man could muster were a few mum-bles as he pointed to the grocery bags Ma-hony gave the man a candy bar from one of the grocery bags

As the customer ate he became more coherent Mahony checked him for bumps bruises and signs of a concussion but found no evidence that a physical in-jury occurred Mahony helped him to his feet and walked him home where a nurse was able to provide further assistance

Mahony also had prior experience helping a customer through an emergen-cy A 19-year-old man was fixing a tire two years ago when the car jack slipped and the vehicle dropped to the ground The individualrsquos arm was stuck between the tire and the body of the car Another person was trying to help but was fran-tic so Mahony asked him to call 911 as he tried to calm the victim Eventually an-other neighbor came with a wheel jack to free the man They stayed with the victim who suffered a broken arm until EMTs arrived

ldquoThese situations are unfortunate but they let the community know that we are compassionate and we care about our neighborsrdquo Mahony said ldquoThis also reminds us of our larger role as positive professional representatives of Central Hudsonrdquo

To show their appreciation Harrison Ryan and Customer Account Services Supervisor Kerrie Pratt took the trio to lunch at Mill House Brewing Company on Oct 20 The Collectors reflected on their experiences what they learned from the situations and the good fortune they had to be at the right place at the right time

ldquoIt is important to recognize employ-ees that go above and beyond to help the publicrdquo Pratt said ldquoIt shows their charac-ter not only as employees but as people I am very proud of their efforts to help these individualsrdquo

C O L L E C T O R S F R O M PA G E 1

These three employees did not turn the other way they took the time to care about others They saw something and took action We are proud to have

these employees represent Central Hudson

LINDA HARRISONMANAGER OF CUSTOMER ACCOUNT SERVICES

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 3

company making plans to improve operations following audit OrderCentral Hudson is a well-functioning

organization that provides safe and reliable energy to thousands of custom-ers throughout the Mid-Hudson Valley However there are opportunities to im-prove management operations enhance documentation of current procedures and increase the efficiency and transparency of work practices

Those are the findings of the state Public Service Commissionrsquos Order re-garding Central Hudsonrsquos recent man-agement and operations audit Overland Consulting a firm selected by the PSC completed the audit in June and the PSC issued the final report in an Order on Oct 24 Central Hudson is now constructing implementation plans that will address the recommendations found in the re-port The Company has 30 days to file its response with the PSC

ldquoThe spirit of the audit report is gen-erally positive so now we are in the pro-cess of determining how we can improve our operations based on Overlandrsquos find-ings and recommendations to become an even better Companyrdquo said Treasurer Sta-cey Renner the executive lead ldquoCentral Hudsonrsquos culture reflects a strong focus on continuous improvement so we embrace this opportunity to identify ways in which we can better serve our customersrdquo

There are more than 250 ldquofindingsrdquo identified throughout the audit Based on those findings Overland made 55 recom-mendations for improvement The rec-ommendations fit into seven focus areas corporate governance electric planning gas planning budgeting and finance proj-ect and work management performance management and customer operations Most of the recommendations involve up-dating work practices but will not result in significant changes Some of the nota-

ble recommendations werebull Modify the annual business plan

narrative to include comparative data regarding historic and expected work force levels

bull Study the need and requirements to develop a linkage between the exist-ing work management process and the Geographic Information System (GIS) database This would allow in-put from the GIS database to aid in the development of work orders to accurately track the installs remov-als and transfers of the assets by GPS location

bull Work with programming vendors and other New York energy provid-ers to identify new short-term fore-casting tools that are currently avail-able or being developed to recognize the addition of distributed energy resources added to the system

bull Develop an implementation road-map for modernizing IT systems to identify attributes and interdepen-dencies and recognize all of the sys-tems needed to meet future require-

mentsbull Initiate a special program targeted

to replace the small segments of cast iron wrought iron and bare steel gas mains and services that operate at higher pressures

bull Develop the business case for pur-chasing and implementing a work management information system for electric transmission and distribu-tion

bull Cultivate a program focused on re-ducing the backlog of high severity electric capital and operations and management inspection repair work

bull Executive management should per-form a more thorough review of its team goals and group key perfor-mance indicators results and for-mally document its findings and conclusions

bull Engage in both internal and exter-nal benchmarking and the pursuit of best practices and

bull Implement a balanced scorecard sys-tem as a mechanism to improve cor-porate performance

Project Manager Alana Mikhalevsky is coordinating the completion of the im-plementation plans and has been meeting with employees throughout the organiza-tion since August About half of the plans are completed and the remainder are in draft form The audit process began in March 2016 and since then 90 employ-ees have committed nearly 5000 hours of work

ldquoWe are confident that we will have a timely response to the PSCrdquo Mikhalev-sky said ldquoThis has required a tremendous amount of effort from across the Compa-ny and we appreciate everyonersquos time and attention as we prepare implementation plansrdquo

Management audit

The spirit of the audit is generally positive so now

we are in the process of determining how we can improve our operations to become an even better

Company

STACEY RENNERTREASURER AND EXECUTIVE LEAD

4 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

Sometimes a few minor changes can make a significant impact on onersquos life

That potential for long-term progression has motivated TampD Maintenance Plan-ner Michelle DeMild and Customer Ser-vice Representative 1C Allison Morris to participate in the seventh annual BetterU Makeover Challenge

Through the 12-week wellness pro-gram DeMild and Morris are learning how to make healthier lifestyle choices working out more consistently so they can lose weight and become more active and gaining confidence in their ability to take control of their futures

ldquoBefore starting BetterU thinking about my future was intimidating but now Irsquom not as worriedrdquo DeMild said ldquoI see myself doing the things I love and en-joying life I want to travel and spend time outdoors with my family BetterU is help-ing me get healthier so I am able to do sordquo

The BetterU Challenge is conducted by the Dutchess-Ulster American Heart Association and is sponsored by Central Hudson The goal is to remind all wom-en of the need to make healthy lifestyle choices to prevent their number one and five causes of death mdash heart disease and stroke Last year Director of Energy Man-agement Systems Erica Tyler and Energy Resources Analyst Valerie Delmar be-came the first Central Hudson employees to participate in the program

ldquoI spoke with Erica about her expe-riences and how BetterU led to positive changes and I wanted the samerdquo Morris said ldquoI have always been active but I had a few setbacks last year I hope this will help me move forward so I can regain that lifestylerdquo

Each of the 12 local women received a three-month membership and personal training at Goldrsquos Gym a baseline medical evaluation and nutrition coaching from Health Quest Medical Practice heart health seminars and group workouts In conjunction with the Poughkeepsie Jour-nal they have blogged about their prog-ress on a special website devoted to chron-icling their progress

ldquoThe BetterU program stands out as one sponsorship where we have made a measurable meaningful difference in the lives of the participants and hopefully in the lives of all of those who read their blogs hear about their stories and make lifestyle changes to improve their own heart healthrdquo said Vice President of Public Relations Denise VanBuren

The BetterU program concludes at the annual Go Red for Women Luncheon on Nov 9 at the Poughkeepsie Grandview

DeMildrsquos favorite seminars were from a nutritionist and a psychologist who dis-cussed the mental aspects of heart health such as the negative impacts of stress At the gym she enjoys battle rope classes in which participants alternatively raise and lower each arm while holding large ropes

Morris participates in Zumba dance boxing and circuit training classes There have also been trips to Adamrsquos Fairacre Farms to learn about making healthier grocery purchases and Essiersquos Restaurant in Poughkeepsie where the chef taught them how to cook healthy meals

ldquoIrsquom happy to see two more Central Hudson ladies participate in the BetterU program and focus on their heart healthrdquo said Tyler who coordinates the men-torship program ldquoCamaraderie is a key component to the success of the program

I wanted to find a way to encourage and support the new cohortrdquo

Since starting the program DeMild said she feels healthier her clothes fit bet-ter and her posture has improved Her core is stronger her shoulders are no lon-ger slouched and her back issues are di-minishing Along the way she has made many new friends that have pushed her when she was fatigued or felt like taking a day off DeMild has also inspired her youngest daughter to exercise more often and they purchased a family gym mem-bership so now everyone is in on the ac-tive lifestyle

Morris is battling knee pain but she hopes the exercises will relieve some stress Her upper body strength has im-proved and her confidence grows with the completion of each workout Her friends and colleagues in the Contact Center of-ten ask about her progress and offer their encouragement

ldquoAt first I was a bit hesitant but this has been a fantastic experiencerdquo DeMild said ldquoWe are a diverse group but we have really bonded We have different back-grounds and motivations but we share a common goal of becoming healthier and more active I would highly recommend this to everyone trying to make a positive change in their livesrdquo

DeMild Morris take on betterU challenge

tampD Maintenance Planner Michelle DeMild and customer Service representative 1c Allison Morris joined the betterU challenge to improve their health

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 5

tHANKSGIVING LUNcHThanksgiving lunch will be served early this year in the South Road cafeteria The Thanksgiving meal will be served on Nov 9 and cost $699 or $799 with pumpkin apple or pecan pie Contact Chef Manager Gian Stagnaro at ext 5843 for questions or more information

Employees will be able to enjoy an assortment of holiday fixingsbull turkey and gravybull sweet potato with marshmallows

and brown sugarbull brussels sproutsbull green bean and bacon casserole bull savory mushroom and rosemary

bread pudding andbull cranberry and black pepper sauce

clifford tienken Tienken who retired on March

1 2000 died Oct 15He started his Central Hudson

career as a Utility Man on Aug 2 1971 Tienken was promoted to Re-lay Technician 3C in 1972 Relay Technician 2C in 1973 and Relay Technician 1C in 1976

He was promoted to Protective Relay Test Foreman in 1991 He re-tired from that position

Tienken is survived by his wife and children Condolences may be made in his memory to St Jude Childrenrsquos Research Hospital

memoriamIn

HOLIDAy FOOD DrIVeCentral Hudson employees are once again coordinating the annual Thanksgiving food drive

Employees are encouraged to donate needed supplies including canned meat vegetables tuna fruit soup yams potatoes pasta sauce rice peanut butter jelly powdered milk cereals and more

In addition to assisting five local families the extra donations will be given to the Dutchess Outreach food bank to help others during the holiday season

The following volunteers have set up collection boxes for non-perishable items in their work areas and will be accepting donations through Nov 17bull Corporate Communications

Tina Romainebull Human Resources

Roxanne Shepleybull Purchasing Domenick DrsquoAddonabull S1 Lisa Rundle and Rick Naccaratobull S2 Linda Iovinobull Main floor Donna Giametta

and Denise Hectorbull Main floor by Gas and Mechanical

Engineering Joe Kobergerbull Second floor Amy Dittmar bull Second floor by Electric System

Protection Zarin Mirzabull Third floor Jaime Timberlakebull Kingston Kelly Torcellobull Poughkeepsie District Carmie Ortizbull Newburgh Carrine Brownbull Eltings Corners Shannon Malakbull Catskill Jill Warnecke

Cash donations or checks (made out toldquoDutchess Outreachrdquo) may also be made to the above volunteers Cash donations will be used to purchase perishable items for five holiday meals for area families

In an effort to raise additional funds employees can also participate in ldquocasual Fridaysrdquo on Nov 10 and 17 with a $5 donation to Dutchess Outreach Volunteers are still welcome If anyone is interested in helping please contact Jen Cannella at ext 5290 or Lindsay Cullen at ext 5430

Marlo De La rosa was promoted from Consumer Outreach Representative to Supervisor of Customer Account Services Effective September 2017

connor Dugan was promoted from Ga-rage Helper to Construction Maintenance Man 2C Effective August 2017

emily Gambacorta was promoted from Supervisor of Customer Account Services to Training Specialist ndash Organizational Development Effective October 2017

erika Grey was promoted from Clerical Customer Service Representative to Com-mercial Representative Collector ndash Spe-cial Effective September 2017

Michael Guerra was promoted from Utility Worker to Electrician 3C Effec-tive September 2017

Kevin Jiava was promoted from Main-tenance Worker 1C to Commercial Rep-resentative Collector ndash Special Effective September 2017

ryan Kallmeyer was promoted from Commercial Representative Meter Reader to Electrician 3C Effective October 2017

raymond Wesolowski was promoted from Commercial Representative Meter Reader to Electrician 3C Effective Octo-ber 2017

E M P LOY E E S O N T H E M O V EPromotions amp transfers

NewsceNtral AVAILAbLe ONLINeTo view digital editions of NewsCentral please visit the Corporate Communications space of the CH Wiki site Click on the ldquoNewslettersrdquo tab and enjoy The digital archive has every edition of NewsCentral dating back to 2009

6 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

central Hudsonrsquos satisfaction rating rose slightly in September with a monthly score of 924 percent the companyrsquos year-to-date satisfaction of 914 percent exceeds the 2017 goal of 90 percent last yearrsquos average of 905 percent and the state Public Service commission threshold of 85 percent central Hudson secured high scores in several categories including ldquoField reps courteousrdquo with 963 percent ldquocSrs are courteousrdquo with 961 percent ldquoGood Overall Opinionrdquo with 941 percent satisfaction ldquoInformation was Accuraterdquo with 917 percent andldquoField Work Done in timely Mannerrdquo with 906 percent

70

75

80

85

90

95

100

Perc

ent o

f ove

rall

satis

fact

ion

Customer satisfaction rates - September 2017

the residential typical full-service bill effective Oct 10 will be $9551 for 500 kWh the typical bill increased by $672 or 76 percent relative to the September 2017 bill of $8879 the increase was primarily a result of a reconciliation that resulted in a decrease of the Market Price Adjustment

$0

$20

$40

$60

$80

$100

$120

$140

$160

Bill

amou

nt fo

r 500

kW

h

Typical residential electric bills for the past 12 months

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 7

R E T I R E E LU N C H E O NPhoto gallery

left central Hudsonrsquos retirees and family members hosted their annual fall pot luck on Oct 18 Nearly 50 attendees enjoyed an assortment of pasta dishes sausage eggplant parmesan macaroni and potato salads rice beans cold cuts and more For dessert there were various cakes cupcakes cookies pastries and fruit salads

above the luncheon was organized and hosted by the retiree committee the members are (front row from left) Joe benkert Amelia barringer Jim Gallagher (back row from left) rose Diamond Jane tomaseski Donald Smerdon Kathy Smerdon and Jane benkert Missing from the photo is Aileen DiMicco

above Shirley colabella center won one of seven $10 prizes during the 50-50 raffle

above the retiree committee sold 50-50 raffle tickets to raise money for future events the next retiree event is the holiday party at Stonehedge restaurant in early to mid-December Look for future editions of Newscentral for more information

8 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

chris ciferri joined the Company as a Ju-nior Clerk on Oct 18 He works out of the South Road Mailroom and re-ports to Cash Processing Supervisor Fred Morina

Ciferri was previously a seafood asso-ciate at Adamrsquos Fairacre Farms in Pough-keepsie for four years Prior to that he was a general laborer at Superior Sanitation for a year

The Millbrook High School gradu-ate earned an associate degree in human services at Dutchess Community College He enjoys fishing and cooking in his spare time

Central Hudson wel-comed Sarah Greco as a Junior Clerk on Oct 23 She works out of the Poughkeepsie Mailroom and reports to Cash Pro-cessing Supervisor Fred Morina

Before joining Central Hudson Greco worked at Kiss My Face LLC for 14-and-a-half years She was responsible for executive administration and accounts receivable

The Wallkill Senior High School grad-uate earned a bachelorrsquos degree in human development from Empire State College The Clintondale resident enjoys shopping and spending time with her family

N E W E S T E M P LOY E E SWelcome

ciferri

Greco

cHILDrsquoS DIrt bIKe FOr SALeA 2017 Yamaha PW50 fully auto-

matic 50CC air-cooled two-stroke engine with oil injection Beginner dirt bike for children (60-pound weight limit) with ad-justable throttle screw Only used twice bike is brand new Paid $1700 asking $1300 Call (845) 206-2506

SNOW tIreS FOr SALeFour Bridgestone Blizzak snow tires

and wheels They are 215 70R 16 with a 5-by-1143 bolt pattern Mounted on 16-inch ldquosports editionrdquo rims Came off of a Honda CRV There is 832 tread remain-ing Asking $400 Call or text (518) 821-0989

make a dealLetrsquos

The ldquoECM Projectrdquo space on the CH Wiki site has been redesigned with a new layout and several enhancements

The homepage contains important updates as well as a rotating tip of the week that offers helpful information at a quick glance The homepage also offers the ability to email the ECM project team to schedule a refresher training session

A new ldquoTrainingrdquo page has been added and it includes short videos focusing on various Content Central features The ldquoTrainingrdquo page also offers the ability to subscribe to ECM tip and trick emails that will be sent periodically

The ldquoProject Newsrdquo page contains recent articles published in NewsCentral as well as archived articles about important project updates The ldquoMeet Your ECMCsrdquo page displays photos of all Enterprise Content Management Coordinators along with the areas for which they are responsible Lastly the ldquoHelp Desk Requestrdquo tab features a direct link to the Help Desk Web portal to submit access requests

ECMSAVE IT FIND IT SHARE IT

ENTERPRISE CONTENT MANAGEMENT

Central Hudson

People Power Possibilities

A COMPANY

E N T E R P R I S E C O N T E N T M A N A G E M E N T

Corner

2018 cALeNDArSEmployees are encouraged to or-

der their 2018 calendars from American Printing and Office Supplies Calendars may become limited so employees should place their order soon by visiting amer-printcom

ADOPt A FAMILyItrsquos that time of the year for Astorrsquos

Adopt-A-Family program The initiative matches children and

families in need with volunteers who are able to buy gifts Volunteers may adopt an entire family or one or several members of a family Volunteers may also group together to sponsor a family The pro-gram helped more than 1300 individuals during the 2016 holiday season

The deadline is Dec 6 so donors are able to take advantage of Black Friday sav-ings If interested contact Lisa Vladick at evladickcenhudcom or (845) 206-2005

ANNUAL cANcer WALKThe No Stomach for Cancerrsquos 6th an-

nual walk in memory of Dari Fitzpatrick is Nov 4 at 10 am The event will begin on the Poughkeepsie side of the Walkway Over the Hudson Please contact Erica Tyler at ext 5661 or Jill Sammon at ext 5322 Please visit httpbitlyNoStom-achForCancer-WalkForDari

GUArDIAN cOAt DrIVeCentral Hudson is participating in

Guardian Self Storagersquos 23rd annual Self Storage Coat Drive

Employees are encouraged to donate winter coats and jackets for men women and children to benefit the Susan Dekeu-kelaere Memorial Coat Drive through Dutchess Outreach

The goal is to collect 10000 coats in October Boxes are located at South Road on S2 by the elevator and Building 807 (Human Resources) by the lower lev-el break room Contact Steve Perkins at sperkinscenhudcom or ext 5878 for more information

E M P LOY E E E V E N T S E TC FYI

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 3

company making plans to improve operations following audit OrderCentral Hudson is a well-functioning

organization that provides safe and reliable energy to thousands of custom-ers throughout the Mid-Hudson Valley However there are opportunities to im-prove management operations enhance documentation of current procedures and increase the efficiency and transparency of work practices

Those are the findings of the state Public Service Commissionrsquos Order re-garding Central Hudsonrsquos recent man-agement and operations audit Overland Consulting a firm selected by the PSC completed the audit in June and the PSC issued the final report in an Order on Oct 24 Central Hudson is now constructing implementation plans that will address the recommendations found in the re-port The Company has 30 days to file its response with the PSC

ldquoThe spirit of the audit report is gen-erally positive so now we are in the pro-cess of determining how we can improve our operations based on Overlandrsquos find-ings and recommendations to become an even better Companyrdquo said Treasurer Sta-cey Renner the executive lead ldquoCentral Hudsonrsquos culture reflects a strong focus on continuous improvement so we embrace this opportunity to identify ways in which we can better serve our customersrdquo

There are more than 250 ldquofindingsrdquo identified throughout the audit Based on those findings Overland made 55 recom-mendations for improvement The rec-ommendations fit into seven focus areas corporate governance electric planning gas planning budgeting and finance proj-ect and work management performance management and customer operations Most of the recommendations involve up-dating work practices but will not result in significant changes Some of the nota-

ble recommendations werebull Modify the annual business plan

narrative to include comparative data regarding historic and expected work force levels

bull Study the need and requirements to develop a linkage between the exist-ing work management process and the Geographic Information System (GIS) database This would allow in-put from the GIS database to aid in the development of work orders to accurately track the installs remov-als and transfers of the assets by GPS location

bull Work with programming vendors and other New York energy provid-ers to identify new short-term fore-casting tools that are currently avail-able or being developed to recognize the addition of distributed energy resources added to the system

bull Develop an implementation road-map for modernizing IT systems to identify attributes and interdepen-dencies and recognize all of the sys-tems needed to meet future require-

mentsbull Initiate a special program targeted

to replace the small segments of cast iron wrought iron and bare steel gas mains and services that operate at higher pressures

bull Develop the business case for pur-chasing and implementing a work management information system for electric transmission and distribu-tion

bull Cultivate a program focused on re-ducing the backlog of high severity electric capital and operations and management inspection repair work

bull Executive management should per-form a more thorough review of its team goals and group key perfor-mance indicators results and for-mally document its findings and conclusions

bull Engage in both internal and exter-nal benchmarking and the pursuit of best practices and

bull Implement a balanced scorecard sys-tem as a mechanism to improve cor-porate performance

Project Manager Alana Mikhalevsky is coordinating the completion of the im-plementation plans and has been meeting with employees throughout the organiza-tion since August About half of the plans are completed and the remainder are in draft form The audit process began in March 2016 and since then 90 employ-ees have committed nearly 5000 hours of work

ldquoWe are confident that we will have a timely response to the PSCrdquo Mikhalev-sky said ldquoThis has required a tremendous amount of effort from across the Compa-ny and we appreciate everyonersquos time and attention as we prepare implementation plansrdquo

Management audit

The spirit of the audit is generally positive so now

we are in the process of determining how we can improve our operations to become an even better

Company

STACEY RENNERTREASURER AND EXECUTIVE LEAD

4 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

Sometimes a few minor changes can make a significant impact on onersquos life

That potential for long-term progression has motivated TampD Maintenance Plan-ner Michelle DeMild and Customer Ser-vice Representative 1C Allison Morris to participate in the seventh annual BetterU Makeover Challenge

Through the 12-week wellness pro-gram DeMild and Morris are learning how to make healthier lifestyle choices working out more consistently so they can lose weight and become more active and gaining confidence in their ability to take control of their futures

ldquoBefore starting BetterU thinking about my future was intimidating but now Irsquom not as worriedrdquo DeMild said ldquoI see myself doing the things I love and en-joying life I want to travel and spend time outdoors with my family BetterU is help-ing me get healthier so I am able to do sordquo

The BetterU Challenge is conducted by the Dutchess-Ulster American Heart Association and is sponsored by Central Hudson The goal is to remind all wom-en of the need to make healthy lifestyle choices to prevent their number one and five causes of death mdash heart disease and stroke Last year Director of Energy Man-agement Systems Erica Tyler and Energy Resources Analyst Valerie Delmar be-came the first Central Hudson employees to participate in the program

ldquoI spoke with Erica about her expe-riences and how BetterU led to positive changes and I wanted the samerdquo Morris said ldquoI have always been active but I had a few setbacks last year I hope this will help me move forward so I can regain that lifestylerdquo

Each of the 12 local women received a three-month membership and personal training at Goldrsquos Gym a baseline medical evaluation and nutrition coaching from Health Quest Medical Practice heart health seminars and group workouts In conjunction with the Poughkeepsie Jour-nal they have blogged about their prog-ress on a special website devoted to chron-icling their progress

ldquoThe BetterU program stands out as one sponsorship where we have made a measurable meaningful difference in the lives of the participants and hopefully in the lives of all of those who read their blogs hear about their stories and make lifestyle changes to improve their own heart healthrdquo said Vice President of Public Relations Denise VanBuren

The BetterU program concludes at the annual Go Red for Women Luncheon on Nov 9 at the Poughkeepsie Grandview

DeMildrsquos favorite seminars were from a nutritionist and a psychologist who dis-cussed the mental aspects of heart health such as the negative impacts of stress At the gym she enjoys battle rope classes in which participants alternatively raise and lower each arm while holding large ropes

Morris participates in Zumba dance boxing and circuit training classes There have also been trips to Adamrsquos Fairacre Farms to learn about making healthier grocery purchases and Essiersquos Restaurant in Poughkeepsie where the chef taught them how to cook healthy meals

ldquoIrsquom happy to see two more Central Hudson ladies participate in the BetterU program and focus on their heart healthrdquo said Tyler who coordinates the men-torship program ldquoCamaraderie is a key component to the success of the program

I wanted to find a way to encourage and support the new cohortrdquo

Since starting the program DeMild said she feels healthier her clothes fit bet-ter and her posture has improved Her core is stronger her shoulders are no lon-ger slouched and her back issues are di-minishing Along the way she has made many new friends that have pushed her when she was fatigued or felt like taking a day off DeMild has also inspired her youngest daughter to exercise more often and they purchased a family gym mem-bership so now everyone is in on the ac-tive lifestyle

Morris is battling knee pain but she hopes the exercises will relieve some stress Her upper body strength has im-proved and her confidence grows with the completion of each workout Her friends and colleagues in the Contact Center of-ten ask about her progress and offer their encouragement

ldquoAt first I was a bit hesitant but this has been a fantastic experiencerdquo DeMild said ldquoWe are a diverse group but we have really bonded We have different back-grounds and motivations but we share a common goal of becoming healthier and more active I would highly recommend this to everyone trying to make a positive change in their livesrdquo

DeMild Morris take on betterU challenge

tampD Maintenance Planner Michelle DeMild and customer Service representative 1c Allison Morris joined the betterU challenge to improve their health

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 5

tHANKSGIVING LUNcHThanksgiving lunch will be served early this year in the South Road cafeteria The Thanksgiving meal will be served on Nov 9 and cost $699 or $799 with pumpkin apple or pecan pie Contact Chef Manager Gian Stagnaro at ext 5843 for questions or more information

Employees will be able to enjoy an assortment of holiday fixingsbull turkey and gravybull sweet potato with marshmallows

and brown sugarbull brussels sproutsbull green bean and bacon casserole bull savory mushroom and rosemary

bread pudding andbull cranberry and black pepper sauce

clifford tienken Tienken who retired on March

1 2000 died Oct 15He started his Central Hudson

career as a Utility Man on Aug 2 1971 Tienken was promoted to Re-lay Technician 3C in 1972 Relay Technician 2C in 1973 and Relay Technician 1C in 1976

He was promoted to Protective Relay Test Foreman in 1991 He re-tired from that position

Tienken is survived by his wife and children Condolences may be made in his memory to St Jude Childrenrsquos Research Hospital

memoriamIn

HOLIDAy FOOD DrIVeCentral Hudson employees are once again coordinating the annual Thanksgiving food drive

Employees are encouraged to donate needed supplies including canned meat vegetables tuna fruit soup yams potatoes pasta sauce rice peanut butter jelly powdered milk cereals and more

In addition to assisting five local families the extra donations will be given to the Dutchess Outreach food bank to help others during the holiday season

The following volunteers have set up collection boxes for non-perishable items in their work areas and will be accepting donations through Nov 17bull Corporate Communications

Tina Romainebull Human Resources

Roxanne Shepleybull Purchasing Domenick DrsquoAddonabull S1 Lisa Rundle and Rick Naccaratobull S2 Linda Iovinobull Main floor Donna Giametta

and Denise Hectorbull Main floor by Gas and Mechanical

Engineering Joe Kobergerbull Second floor Amy Dittmar bull Second floor by Electric System

Protection Zarin Mirzabull Third floor Jaime Timberlakebull Kingston Kelly Torcellobull Poughkeepsie District Carmie Ortizbull Newburgh Carrine Brownbull Eltings Corners Shannon Malakbull Catskill Jill Warnecke

Cash donations or checks (made out toldquoDutchess Outreachrdquo) may also be made to the above volunteers Cash donations will be used to purchase perishable items for five holiday meals for area families

In an effort to raise additional funds employees can also participate in ldquocasual Fridaysrdquo on Nov 10 and 17 with a $5 donation to Dutchess Outreach Volunteers are still welcome If anyone is interested in helping please contact Jen Cannella at ext 5290 or Lindsay Cullen at ext 5430

Marlo De La rosa was promoted from Consumer Outreach Representative to Supervisor of Customer Account Services Effective September 2017

connor Dugan was promoted from Ga-rage Helper to Construction Maintenance Man 2C Effective August 2017

emily Gambacorta was promoted from Supervisor of Customer Account Services to Training Specialist ndash Organizational Development Effective October 2017

erika Grey was promoted from Clerical Customer Service Representative to Com-mercial Representative Collector ndash Spe-cial Effective September 2017

Michael Guerra was promoted from Utility Worker to Electrician 3C Effec-tive September 2017

Kevin Jiava was promoted from Main-tenance Worker 1C to Commercial Rep-resentative Collector ndash Special Effective September 2017

ryan Kallmeyer was promoted from Commercial Representative Meter Reader to Electrician 3C Effective October 2017

raymond Wesolowski was promoted from Commercial Representative Meter Reader to Electrician 3C Effective Octo-ber 2017

E M P LOY E E S O N T H E M O V EPromotions amp transfers

NewsceNtral AVAILAbLe ONLINeTo view digital editions of NewsCentral please visit the Corporate Communications space of the CH Wiki site Click on the ldquoNewslettersrdquo tab and enjoy The digital archive has every edition of NewsCentral dating back to 2009

6 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

central Hudsonrsquos satisfaction rating rose slightly in September with a monthly score of 924 percent the companyrsquos year-to-date satisfaction of 914 percent exceeds the 2017 goal of 90 percent last yearrsquos average of 905 percent and the state Public Service commission threshold of 85 percent central Hudson secured high scores in several categories including ldquoField reps courteousrdquo with 963 percent ldquocSrs are courteousrdquo with 961 percent ldquoGood Overall Opinionrdquo with 941 percent satisfaction ldquoInformation was Accuraterdquo with 917 percent andldquoField Work Done in timely Mannerrdquo with 906 percent

70

75

80

85

90

95

100

Perc

ent o

f ove

rall

satis

fact

ion

Customer satisfaction rates - September 2017

the residential typical full-service bill effective Oct 10 will be $9551 for 500 kWh the typical bill increased by $672 or 76 percent relative to the September 2017 bill of $8879 the increase was primarily a result of a reconciliation that resulted in a decrease of the Market Price Adjustment

$0

$20

$40

$60

$80

$100

$120

$140

$160

Bill

amou

nt fo

r 500

kW

h

Typical residential electric bills for the past 12 months

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 7

R E T I R E E LU N C H E O NPhoto gallery

left central Hudsonrsquos retirees and family members hosted their annual fall pot luck on Oct 18 Nearly 50 attendees enjoyed an assortment of pasta dishes sausage eggplant parmesan macaroni and potato salads rice beans cold cuts and more For dessert there were various cakes cupcakes cookies pastries and fruit salads

above the luncheon was organized and hosted by the retiree committee the members are (front row from left) Joe benkert Amelia barringer Jim Gallagher (back row from left) rose Diamond Jane tomaseski Donald Smerdon Kathy Smerdon and Jane benkert Missing from the photo is Aileen DiMicco

above Shirley colabella center won one of seven $10 prizes during the 50-50 raffle

above the retiree committee sold 50-50 raffle tickets to raise money for future events the next retiree event is the holiday party at Stonehedge restaurant in early to mid-December Look for future editions of Newscentral for more information

8 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

chris ciferri joined the Company as a Ju-nior Clerk on Oct 18 He works out of the South Road Mailroom and re-ports to Cash Processing Supervisor Fred Morina

Ciferri was previously a seafood asso-ciate at Adamrsquos Fairacre Farms in Pough-keepsie for four years Prior to that he was a general laborer at Superior Sanitation for a year

The Millbrook High School gradu-ate earned an associate degree in human services at Dutchess Community College He enjoys fishing and cooking in his spare time

Central Hudson wel-comed Sarah Greco as a Junior Clerk on Oct 23 She works out of the Poughkeepsie Mailroom and reports to Cash Pro-cessing Supervisor Fred Morina

Before joining Central Hudson Greco worked at Kiss My Face LLC for 14-and-a-half years She was responsible for executive administration and accounts receivable

The Wallkill Senior High School grad-uate earned a bachelorrsquos degree in human development from Empire State College The Clintondale resident enjoys shopping and spending time with her family

N E W E S T E M P LOY E E SWelcome

ciferri

Greco

cHILDrsquoS DIrt bIKe FOr SALeA 2017 Yamaha PW50 fully auto-

matic 50CC air-cooled two-stroke engine with oil injection Beginner dirt bike for children (60-pound weight limit) with ad-justable throttle screw Only used twice bike is brand new Paid $1700 asking $1300 Call (845) 206-2506

SNOW tIreS FOr SALeFour Bridgestone Blizzak snow tires

and wheels They are 215 70R 16 with a 5-by-1143 bolt pattern Mounted on 16-inch ldquosports editionrdquo rims Came off of a Honda CRV There is 832 tread remain-ing Asking $400 Call or text (518) 821-0989

make a dealLetrsquos

The ldquoECM Projectrdquo space on the CH Wiki site has been redesigned with a new layout and several enhancements

The homepage contains important updates as well as a rotating tip of the week that offers helpful information at a quick glance The homepage also offers the ability to email the ECM project team to schedule a refresher training session

A new ldquoTrainingrdquo page has been added and it includes short videos focusing on various Content Central features The ldquoTrainingrdquo page also offers the ability to subscribe to ECM tip and trick emails that will be sent periodically

The ldquoProject Newsrdquo page contains recent articles published in NewsCentral as well as archived articles about important project updates The ldquoMeet Your ECMCsrdquo page displays photos of all Enterprise Content Management Coordinators along with the areas for which they are responsible Lastly the ldquoHelp Desk Requestrdquo tab features a direct link to the Help Desk Web portal to submit access requests

ECMSAVE IT FIND IT SHARE IT

ENTERPRISE CONTENT MANAGEMENT

Central Hudson

People Power Possibilities

A COMPANY

E N T E R P R I S E C O N T E N T M A N A G E M E N T

Corner

2018 cALeNDArSEmployees are encouraged to or-

der their 2018 calendars from American Printing and Office Supplies Calendars may become limited so employees should place their order soon by visiting amer-printcom

ADOPt A FAMILyItrsquos that time of the year for Astorrsquos

Adopt-A-Family program The initiative matches children and

families in need with volunteers who are able to buy gifts Volunteers may adopt an entire family or one or several members of a family Volunteers may also group together to sponsor a family The pro-gram helped more than 1300 individuals during the 2016 holiday season

The deadline is Dec 6 so donors are able to take advantage of Black Friday sav-ings If interested contact Lisa Vladick at evladickcenhudcom or (845) 206-2005

ANNUAL cANcer WALKThe No Stomach for Cancerrsquos 6th an-

nual walk in memory of Dari Fitzpatrick is Nov 4 at 10 am The event will begin on the Poughkeepsie side of the Walkway Over the Hudson Please contact Erica Tyler at ext 5661 or Jill Sammon at ext 5322 Please visit httpbitlyNoStom-achForCancer-WalkForDari

GUArDIAN cOAt DrIVeCentral Hudson is participating in

Guardian Self Storagersquos 23rd annual Self Storage Coat Drive

Employees are encouraged to donate winter coats and jackets for men women and children to benefit the Susan Dekeu-kelaere Memorial Coat Drive through Dutchess Outreach

The goal is to collect 10000 coats in October Boxes are located at South Road on S2 by the elevator and Building 807 (Human Resources) by the lower lev-el break room Contact Steve Perkins at sperkinscenhudcom or ext 5878 for more information

E M P LOY E E E V E N T S E TC FYI

4 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

Sometimes a few minor changes can make a significant impact on onersquos life

That potential for long-term progression has motivated TampD Maintenance Plan-ner Michelle DeMild and Customer Ser-vice Representative 1C Allison Morris to participate in the seventh annual BetterU Makeover Challenge

Through the 12-week wellness pro-gram DeMild and Morris are learning how to make healthier lifestyle choices working out more consistently so they can lose weight and become more active and gaining confidence in their ability to take control of their futures

ldquoBefore starting BetterU thinking about my future was intimidating but now Irsquom not as worriedrdquo DeMild said ldquoI see myself doing the things I love and en-joying life I want to travel and spend time outdoors with my family BetterU is help-ing me get healthier so I am able to do sordquo

The BetterU Challenge is conducted by the Dutchess-Ulster American Heart Association and is sponsored by Central Hudson The goal is to remind all wom-en of the need to make healthy lifestyle choices to prevent their number one and five causes of death mdash heart disease and stroke Last year Director of Energy Man-agement Systems Erica Tyler and Energy Resources Analyst Valerie Delmar be-came the first Central Hudson employees to participate in the program

ldquoI spoke with Erica about her expe-riences and how BetterU led to positive changes and I wanted the samerdquo Morris said ldquoI have always been active but I had a few setbacks last year I hope this will help me move forward so I can regain that lifestylerdquo

Each of the 12 local women received a three-month membership and personal training at Goldrsquos Gym a baseline medical evaluation and nutrition coaching from Health Quest Medical Practice heart health seminars and group workouts In conjunction with the Poughkeepsie Jour-nal they have blogged about their prog-ress on a special website devoted to chron-icling their progress

ldquoThe BetterU program stands out as one sponsorship where we have made a measurable meaningful difference in the lives of the participants and hopefully in the lives of all of those who read their blogs hear about their stories and make lifestyle changes to improve their own heart healthrdquo said Vice President of Public Relations Denise VanBuren

The BetterU program concludes at the annual Go Red for Women Luncheon on Nov 9 at the Poughkeepsie Grandview

DeMildrsquos favorite seminars were from a nutritionist and a psychologist who dis-cussed the mental aspects of heart health such as the negative impacts of stress At the gym she enjoys battle rope classes in which participants alternatively raise and lower each arm while holding large ropes

Morris participates in Zumba dance boxing and circuit training classes There have also been trips to Adamrsquos Fairacre Farms to learn about making healthier grocery purchases and Essiersquos Restaurant in Poughkeepsie where the chef taught them how to cook healthy meals

ldquoIrsquom happy to see two more Central Hudson ladies participate in the BetterU program and focus on their heart healthrdquo said Tyler who coordinates the men-torship program ldquoCamaraderie is a key component to the success of the program

I wanted to find a way to encourage and support the new cohortrdquo

Since starting the program DeMild said she feels healthier her clothes fit bet-ter and her posture has improved Her core is stronger her shoulders are no lon-ger slouched and her back issues are di-minishing Along the way she has made many new friends that have pushed her when she was fatigued or felt like taking a day off DeMild has also inspired her youngest daughter to exercise more often and they purchased a family gym mem-bership so now everyone is in on the ac-tive lifestyle

Morris is battling knee pain but she hopes the exercises will relieve some stress Her upper body strength has im-proved and her confidence grows with the completion of each workout Her friends and colleagues in the Contact Center of-ten ask about her progress and offer their encouragement

ldquoAt first I was a bit hesitant but this has been a fantastic experiencerdquo DeMild said ldquoWe are a diverse group but we have really bonded We have different back-grounds and motivations but we share a common goal of becoming healthier and more active I would highly recommend this to everyone trying to make a positive change in their livesrdquo

DeMild Morris take on betterU challenge

tampD Maintenance Planner Michelle DeMild and customer Service representative 1c Allison Morris joined the betterU challenge to improve their health

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 5

tHANKSGIVING LUNcHThanksgiving lunch will be served early this year in the South Road cafeteria The Thanksgiving meal will be served on Nov 9 and cost $699 or $799 with pumpkin apple or pecan pie Contact Chef Manager Gian Stagnaro at ext 5843 for questions or more information

Employees will be able to enjoy an assortment of holiday fixingsbull turkey and gravybull sweet potato with marshmallows

and brown sugarbull brussels sproutsbull green bean and bacon casserole bull savory mushroom and rosemary

bread pudding andbull cranberry and black pepper sauce

clifford tienken Tienken who retired on March

1 2000 died Oct 15He started his Central Hudson

career as a Utility Man on Aug 2 1971 Tienken was promoted to Re-lay Technician 3C in 1972 Relay Technician 2C in 1973 and Relay Technician 1C in 1976

He was promoted to Protective Relay Test Foreman in 1991 He re-tired from that position

Tienken is survived by his wife and children Condolences may be made in his memory to St Jude Childrenrsquos Research Hospital

memoriamIn

HOLIDAy FOOD DrIVeCentral Hudson employees are once again coordinating the annual Thanksgiving food drive

Employees are encouraged to donate needed supplies including canned meat vegetables tuna fruit soup yams potatoes pasta sauce rice peanut butter jelly powdered milk cereals and more

In addition to assisting five local families the extra donations will be given to the Dutchess Outreach food bank to help others during the holiday season

The following volunteers have set up collection boxes for non-perishable items in their work areas and will be accepting donations through Nov 17bull Corporate Communications

Tina Romainebull Human Resources

Roxanne Shepleybull Purchasing Domenick DrsquoAddonabull S1 Lisa Rundle and Rick Naccaratobull S2 Linda Iovinobull Main floor Donna Giametta

and Denise Hectorbull Main floor by Gas and Mechanical

Engineering Joe Kobergerbull Second floor Amy Dittmar bull Second floor by Electric System

Protection Zarin Mirzabull Third floor Jaime Timberlakebull Kingston Kelly Torcellobull Poughkeepsie District Carmie Ortizbull Newburgh Carrine Brownbull Eltings Corners Shannon Malakbull Catskill Jill Warnecke

Cash donations or checks (made out toldquoDutchess Outreachrdquo) may also be made to the above volunteers Cash donations will be used to purchase perishable items for five holiday meals for area families

In an effort to raise additional funds employees can also participate in ldquocasual Fridaysrdquo on Nov 10 and 17 with a $5 donation to Dutchess Outreach Volunteers are still welcome If anyone is interested in helping please contact Jen Cannella at ext 5290 or Lindsay Cullen at ext 5430

Marlo De La rosa was promoted from Consumer Outreach Representative to Supervisor of Customer Account Services Effective September 2017

connor Dugan was promoted from Ga-rage Helper to Construction Maintenance Man 2C Effective August 2017

emily Gambacorta was promoted from Supervisor of Customer Account Services to Training Specialist ndash Organizational Development Effective October 2017

erika Grey was promoted from Clerical Customer Service Representative to Com-mercial Representative Collector ndash Spe-cial Effective September 2017

Michael Guerra was promoted from Utility Worker to Electrician 3C Effec-tive September 2017

Kevin Jiava was promoted from Main-tenance Worker 1C to Commercial Rep-resentative Collector ndash Special Effective September 2017

ryan Kallmeyer was promoted from Commercial Representative Meter Reader to Electrician 3C Effective October 2017

raymond Wesolowski was promoted from Commercial Representative Meter Reader to Electrician 3C Effective Octo-ber 2017

E M P LOY E E S O N T H E M O V EPromotions amp transfers

NewsceNtral AVAILAbLe ONLINeTo view digital editions of NewsCentral please visit the Corporate Communications space of the CH Wiki site Click on the ldquoNewslettersrdquo tab and enjoy The digital archive has every edition of NewsCentral dating back to 2009

6 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

central Hudsonrsquos satisfaction rating rose slightly in September with a monthly score of 924 percent the companyrsquos year-to-date satisfaction of 914 percent exceeds the 2017 goal of 90 percent last yearrsquos average of 905 percent and the state Public Service commission threshold of 85 percent central Hudson secured high scores in several categories including ldquoField reps courteousrdquo with 963 percent ldquocSrs are courteousrdquo with 961 percent ldquoGood Overall Opinionrdquo with 941 percent satisfaction ldquoInformation was Accuraterdquo with 917 percent andldquoField Work Done in timely Mannerrdquo with 906 percent

70

75

80

85

90

95

100

Perc

ent o

f ove

rall

satis

fact

ion

Customer satisfaction rates - September 2017

the residential typical full-service bill effective Oct 10 will be $9551 for 500 kWh the typical bill increased by $672 or 76 percent relative to the September 2017 bill of $8879 the increase was primarily a result of a reconciliation that resulted in a decrease of the Market Price Adjustment

$0

$20

$40

$60

$80

$100

$120

$140

$160

Bill

amou

nt fo

r 500

kW

h

Typical residential electric bills for the past 12 months

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 7

R E T I R E E LU N C H E O NPhoto gallery

left central Hudsonrsquos retirees and family members hosted their annual fall pot luck on Oct 18 Nearly 50 attendees enjoyed an assortment of pasta dishes sausage eggplant parmesan macaroni and potato salads rice beans cold cuts and more For dessert there were various cakes cupcakes cookies pastries and fruit salads

above the luncheon was organized and hosted by the retiree committee the members are (front row from left) Joe benkert Amelia barringer Jim Gallagher (back row from left) rose Diamond Jane tomaseski Donald Smerdon Kathy Smerdon and Jane benkert Missing from the photo is Aileen DiMicco

above Shirley colabella center won one of seven $10 prizes during the 50-50 raffle

above the retiree committee sold 50-50 raffle tickets to raise money for future events the next retiree event is the holiday party at Stonehedge restaurant in early to mid-December Look for future editions of Newscentral for more information

8 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

chris ciferri joined the Company as a Ju-nior Clerk on Oct 18 He works out of the South Road Mailroom and re-ports to Cash Processing Supervisor Fred Morina

Ciferri was previously a seafood asso-ciate at Adamrsquos Fairacre Farms in Pough-keepsie for four years Prior to that he was a general laborer at Superior Sanitation for a year

The Millbrook High School gradu-ate earned an associate degree in human services at Dutchess Community College He enjoys fishing and cooking in his spare time

Central Hudson wel-comed Sarah Greco as a Junior Clerk on Oct 23 She works out of the Poughkeepsie Mailroom and reports to Cash Pro-cessing Supervisor Fred Morina

Before joining Central Hudson Greco worked at Kiss My Face LLC for 14-and-a-half years She was responsible for executive administration and accounts receivable

The Wallkill Senior High School grad-uate earned a bachelorrsquos degree in human development from Empire State College The Clintondale resident enjoys shopping and spending time with her family

N E W E S T E M P LOY E E SWelcome

ciferri

Greco

cHILDrsquoS DIrt bIKe FOr SALeA 2017 Yamaha PW50 fully auto-

matic 50CC air-cooled two-stroke engine with oil injection Beginner dirt bike for children (60-pound weight limit) with ad-justable throttle screw Only used twice bike is brand new Paid $1700 asking $1300 Call (845) 206-2506

SNOW tIreS FOr SALeFour Bridgestone Blizzak snow tires

and wheels They are 215 70R 16 with a 5-by-1143 bolt pattern Mounted on 16-inch ldquosports editionrdquo rims Came off of a Honda CRV There is 832 tread remain-ing Asking $400 Call or text (518) 821-0989

make a dealLetrsquos

The ldquoECM Projectrdquo space on the CH Wiki site has been redesigned with a new layout and several enhancements

The homepage contains important updates as well as a rotating tip of the week that offers helpful information at a quick glance The homepage also offers the ability to email the ECM project team to schedule a refresher training session

A new ldquoTrainingrdquo page has been added and it includes short videos focusing on various Content Central features The ldquoTrainingrdquo page also offers the ability to subscribe to ECM tip and trick emails that will be sent periodically

The ldquoProject Newsrdquo page contains recent articles published in NewsCentral as well as archived articles about important project updates The ldquoMeet Your ECMCsrdquo page displays photos of all Enterprise Content Management Coordinators along with the areas for which they are responsible Lastly the ldquoHelp Desk Requestrdquo tab features a direct link to the Help Desk Web portal to submit access requests

ECMSAVE IT FIND IT SHARE IT

ENTERPRISE CONTENT MANAGEMENT

Central Hudson

People Power Possibilities

A COMPANY

E N T E R P R I S E C O N T E N T M A N A G E M E N T

Corner

2018 cALeNDArSEmployees are encouraged to or-

der their 2018 calendars from American Printing and Office Supplies Calendars may become limited so employees should place their order soon by visiting amer-printcom

ADOPt A FAMILyItrsquos that time of the year for Astorrsquos

Adopt-A-Family program The initiative matches children and

families in need with volunteers who are able to buy gifts Volunteers may adopt an entire family or one or several members of a family Volunteers may also group together to sponsor a family The pro-gram helped more than 1300 individuals during the 2016 holiday season

The deadline is Dec 6 so donors are able to take advantage of Black Friday sav-ings If interested contact Lisa Vladick at evladickcenhudcom or (845) 206-2005

ANNUAL cANcer WALKThe No Stomach for Cancerrsquos 6th an-

nual walk in memory of Dari Fitzpatrick is Nov 4 at 10 am The event will begin on the Poughkeepsie side of the Walkway Over the Hudson Please contact Erica Tyler at ext 5661 or Jill Sammon at ext 5322 Please visit httpbitlyNoStom-achForCancer-WalkForDari

GUArDIAN cOAt DrIVeCentral Hudson is participating in

Guardian Self Storagersquos 23rd annual Self Storage Coat Drive

Employees are encouraged to donate winter coats and jackets for men women and children to benefit the Susan Dekeu-kelaere Memorial Coat Drive through Dutchess Outreach

The goal is to collect 10000 coats in October Boxes are located at South Road on S2 by the elevator and Building 807 (Human Resources) by the lower lev-el break room Contact Steve Perkins at sperkinscenhudcom or ext 5878 for more information

E M P LOY E E E V E N T S E TC FYI

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 5

tHANKSGIVING LUNcHThanksgiving lunch will be served early this year in the South Road cafeteria The Thanksgiving meal will be served on Nov 9 and cost $699 or $799 with pumpkin apple or pecan pie Contact Chef Manager Gian Stagnaro at ext 5843 for questions or more information

Employees will be able to enjoy an assortment of holiday fixingsbull turkey and gravybull sweet potato with marshmallows

and brown sugarbull brussels sproutsbull green bean and bacon casserole bull savory mushroom and rosemary

bread pudding andbull cranberry and black pepper sauce

clifford tienken Tienken who retired on March

1 2000 died Oct 15He started his Central Hudson

career as a Utility Man on Aug 2 1971 Tienken was promoted to Re-lay Technician 3C in 1972 Relay Technician 2C in 1973 and Relay Technician 1C in 1976

He was promoted to Protective Relay Test Foreman in 1991 He re-tired from that position

Tienken is survived by his wife and children Condolences may be made in his memory to St Jude Childrenrsquos Research Hospital

memoriamIn

HOLIDAy FOOD DrIVeCentral Hudson employees are once again coordinating the annual Thanksgiving food drive

Employees are encouraged to donate needed supplies including canned meat vegetables tuna fruit soup yams potatoes pasta sauce rice peanut butter jelly powdered milk cereals and more

In addition to assisting five local families the extra donations will be given to the Dutchess Outreach food bank to help others during the holiday season

The following volunteers have set up collection boxes for non-perishable items in their work areas and will be accepting donations through Nov 17bull Corporate Communications

Tina Romainebull Human Resources

Roxanne Shepleybull Purchasing Domenick DrsquoAddonabull S1 Lisa Rundle and Rick Naccaratobull S2 Linda Iovinobull Main floor Donna Giametta

and Denise Hectorbull Main floor by Gas and Mechanical

Engineering Joe Kobergerbull Second floor Amy Dittmar bull Second floor by Electric System

Protection Zarin Mirzabull Third floor Jaime Timberlakebull Kingston Kelly Torcellobull Poughkeepsie District Carmie Ortizbull Newburgh Carrine Brownbull Eltings Corners Shannon Malakbull Catskill Jill Warnecke

Cash donations or checks (made out toldquoDutchess Outreachrdquo) may also be made to the above volunteers Cash donations will be used to purchase perishable items for five holiday meals for area families

In an effort to raise additional funds employees can also participate in ldquocasual Fridaysrdquo on Nov 10 and 17 with a $5 donation to Dutchess Outreach Volunteers are still welcome If anyone is interested in helping please contact Jen Cannella at ext 5290 or Lindsay Cullen at ext 5430

Marlo De La rosa was promoted from Consumer Outreach Representative to Supervisor of Customer Account Services Effective September 2017

connor Dugan was promoted from Ga-rage Helper to Construction Maintenance Man 2C Effective August 2017

emily Gambacorta was promoted from Supervisor of Customer Account Services to Training Specialist ndash Organizational Development Effective October 2017

erika Grey was promoted from Clerical Customer Service Representative to Com-mercial Representative Collector ndash Spe-cial Effective September 2017

Michael Guerra was promoted from Utility Worker to Electrician 3C Effec-tive September 2017

Kevin Jiava was promoted from Main-tenance Worker 1C to Commercial Rep-resentative Collector ndash Special Effective September 2017

ryan Kallmeyer was promoted from Commercial Representative Meter Reader to Electrician 3C Effective October 2017

raymond Wesolowski was promoted from Commercial Representative Meter Reader to Electrician 3C Effective Octo-ber 2017

E M P LOY E E S O N T H E M O V EPromotions amp transfers

NewsceNtral AVAILAbLe ONLINeTo view digital editions of NewsCentral please visit the Corporate Communications space of the CH Wiki site Click on the ldquoNewslettersrdquo tab and enjoy The digital archive has every edition of NewsCentral dating back to 2009

6 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

central Hudsonrsquos satisfaction rating rose slightly in September with a monthly score of 924 percent the companyrsquos year-to-date satisfaction of 914 percent exceeds the 2017 goal of 90 percent last yearrsquos average of 905 percent and the state Public Service commission threshold of 85 percent central Hudson secured high scores in several categories including ldquoField reps courteousrdquo with 963 percent ldquocSrs are courteousrdquo with 961 percent ldquoGood Overall Opinionrdquo with 941 percent satisfaction ldquoInformation was Accuraterdquo with 917 percent andldquoField Work Done in timely Mannerrdquo with 906 percent

70

75

80

85

90

95

100

Perc

ent o

f ove

rall

satis

fact

ion

Customer satisfaction rates - September 2017

the residential typical full-service bill effective Oct 10 will be $9551 for 500 kWh the typical bill increased by $672 or 76 percent relative to the September 2017 bill of $8879 the increase was primarily a result of a reconciliation that resulted in a decrease of the Market Price Adjustment

$0

$20

$40

$60

$80

$100

$120

$140

$160

Bill

amou

nt fo

r 500

kW

h

Typical residential electric bills for the past 12 months

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 7

R E T I R E E LU N C H E O NPhoto gallery

left central Hudsonrsquos retirees and family members hosted their annual fall pot luck on Oct 18 Nearly 50 attendees enjoyed an assortment of pasta dishes sausage eggplant parmesan macaroni and potato salads rice beans cold cuts and more For dessert there were various cakes cupcakes cookies pastries and fruit salads

above the luncheon was organized and hosted by the retiree committee the members are (front row from left) Joe benkert Amelia barringer Jim Gallagher (back row from left) rose Diamond Jane tomaseski Donald Smerdon Kathy Smerdon and Jane benkert Missing from the photo is Aileen DiMicco

above Shirley colabella center won one of seven $10 prizes during the 50-50 raffle

above the retiree committee sold 50-50 raffle tickets to raise money for future events the next retiree event is the holiday party at Stonehedge restaurant in early to mid-December Look for future editions of Newscentral for more information

8 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

chris ciferri joined the Company as a Ju-nior Clerk on Oct 18 He works out of the South Road Mailroom and re-ports to Cash Processing Supervisor Fred Morina

Ciferri was previously a seafood asso-ciate at Adamrsquos Fairacre Farms in Pough-keepsie for four years Prior to that he was a general laborer at Superior Sanitation for a year

The Millbrook High School gradu-ate earned an associate degree in human services at Dutchess Community College He enjoys fishing and cooking in his spare time

Central Hudson wel-comed Sarah Greco as a Junior Clerk on Oct 23 She works out of the Poughkeepsie Mailroom and reports to Cash Pro-cessing Supervisor Fred Morina

Before joining Central Hudson Greco worked at Kiss My Face LLC for 14-and-a-half years She was responsible for executive administration and accounts receivable

The Wallkill Senior High School grad-uate earned a bachelorrsquos degree in human development from Empire State College The Clintondale resident enjoys shopping and spending time with her family

N E W E S T E M P LOY E E SWelcome

ciferri

Greco

cHILDrsquoS DIrt bIKe FOr SALeA 2017 Yamaha PW50 fully auto-

matic 50CC air-cooled two-stroke engine with oil injection Beginner dirt bike for children (60-pound weight limit) with ad-justable throttle screw Only used twice bike is brand new Paid $1700 asking $1300 Call (845) 206-2506

SNOW tIreS FOr SALeFour Bridgestone Blizzak snow tires

and wheels They are 215 70R 16 with a 5-by-1143 bolt pattern Mounted on 16-inch ldquosports editionrdquo rims Came off of a Honda CRV There is 832 tread remain-ing Asking $400 Call or text (518) 821-0989

make a dealLetrsquos

The ldquoECM Projectrdquo space on the CH Wiki site has been redesigned with a new layout and several enhancements

The homepage contains important updates as well as a rotating tip of the week that offers helpful information at a quick glance The homepage also offers the ability to email the ECM project team to schedule a refresher training session

A new ldquoTrainingrdquo page has been added and it includes short videos focusing on various Content Central features The ldquoTrainingrdquo page also offers the ability to subscribe to ECM tip and trick emails that will be sent periodically

The ldquoProject Newsrdquo page contains recent articles published in NewsCentral as well as archived articles about important project updates The ldquoMeet Your ECMCsrdquo page displays photos of all Enterprise Content Management Coordinators along with the areas for which they are responsible Lastly the ldquoHelp Desk Requestrdquo tab features a direct link to the Help Desk Web portal to submit access requests

ECMSAVE IT FIND IT SHARE IT

ENTERPRISE CONTENT MANAGEMENT

Central Hudson

People Power Possibilities

A COMPANY

E N T E R P R I S E C O N T E N T M A N A G E M E N T

Corner

2018 cALeNDArSEmployees are encouraged to or-

der their 2018 calendars from American Printing and Office Supplies Calendars may become limited so employees should place their order soon by visiting amer-printcom

ADOPt A FAMILyItrsquos that time of the year for Astorrsquos

Adopt-A-Family program The initiative matches children and

families in need with volunteers who are able to buy gifts Volunteers may adopt an entire family or one or several members of a family Volunteers may also group together to sponsor a family The pro-gram helped more than 1300 individuals during the 2016 holiday season

The deadline is Dec 6 so donors are able to take advantage of Black Friday sav-ings If interested contact Lisa Vladick at evladickcenhudcom or (845) 206-2005

ANNUAL cANcer WALKThe No Stomach for Cancerrsquos 6th an-

nual walk in memory of Dari Fitzpatrick is Nov 4 at 10 am The event will begin on the Poughkeepsie side of the Walkway Over the Hudson Please contact Erica Tyler at ext 5661 or Jill Sammon at ext 5322 Please visit httpbitlyNoStom-achForCancer-WalkForDari

GUArDIAN cOAt DrIVeCentral Hudson is participating in

Guardian Self Storagersquos 23rd annual Self Storage Coat Drive

Employees are encouraged to donate winter coats and jackets for men women and children to benefit the Susan Dekeu-kelaere Memorial Coat Drive through Dutchess Outreach

The goal is to collect 10000 coats in October Boxes are located at South Road on S2 by the elevator and Building 807 (Human Resources) by the lower lev-el break room Contact Steve Perkins at sperkinscenhudcom or ext 5878 for more information

E M P LOY E E E V E N T S E TC FYI

6 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

central Hudsonrsquos satisfaction rating rose slightly in September with a monthly score of 924 percent the companyrsquos year-to-date satisfaction of 914 percent exceeds the 2017 goal of 90 percent last yearrsquos average of 905 percent and the state Public Service commission threshold of 85 percent central Hudson secured high scores in several categories including ldquoField reps courteousrdquo with 963 percent ldquocSrs are courteousrdquo with 961 percent ldquoGood Overall Opinionrdquo with 941 percent satisfaction ldquoInformation was Accuraterdquo with 917 percent andldquoField Work Done in timely Mannerrdquo with 906 percent

70

75

80

85

90

95

100

Perc

ent o

f ove

rall

satis

fact

ion

Customer satisfaction rates - September 2017

the residential typical full-service bill effective Oct 10 will be $9551 for 500 kWh the typical bill increased by $672 or 76 percent relative to the September 2017 bill of $8879 the increase was primarily a result of a reconciliation that resulted in a decrease of the Market Price Adjustment

$0

$20

$40

$60

$80

$100

$120

$140

$160

Bill

amou

nt fo

r 500

kW

h

Typical residential electric bills for the past 12 months

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 7

R E T I R E E LU N C H E O NPhoto gallery

left central Hudsonrsquos retirees and family members hosted their annual fall pot luck on Oct 18 Nearly 50 attendees enjoyed an assortment of pasta dishes sausage eggplant parmesan macaroni and potato salads rice beans cold cuts and more For dessert there were various cakes cupcakes cookies pastries and fruit salads

above the luncheon was organized and hosted by the retiree committee the members are (front row from left) Joe benkert Amelia barringer Jim Gallagher (back row from left) rose Diamond Jane tomaseski Donald Smerdon Kathy Smerdon and Jane benkert Missing from the photo is Aileen DiMicco

above Shirley colabella center won one of seven $10 prizes during the 50-50 raffle

above the retiree committee sold 50-50 raffle tickets to raise money for future events the next retiree event is the holiday party at Stonehedge restaurant in early to mid-December Look for future editions of Newscentral for more information

8 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

chris ciferri joined the Company as a Ju-nior Clerk on Oct 18 He works out of the South Road Mailroom and re-ports to Cash Processing Supervisor Fred Morina

Ciferri was previously a seafood asso-ciate at Adamrsquos Fairacre Farms in Pough-keepsie for four years Prior to that he was a general laborer at Superior Sanitation for a year

The Millbrook High School gradu-ate earned an associate degree in human services at Dutchess Community College He enjoys fishing and cooking in his spare time

Central Hudson wel-comed Sarah Greco as a Junior Clerk on Oct 23 She works out of the Poughkeepsie Mailroom and reports to Cash Pro-cessing Supervisor Fred Morina

Before joining Central Hudson Greco worked at Kiss My Face LLC for 14-and-a-half years She was responsible for executive administration and accounts receivable

The Wallkill Senior High School grad-uate earned a bachelorrsquos degree in human development from Empire State College The Clintondale resident enjoys shopping and spending time with her family

N E W E S T E M P LOY E E SWelcome

ciferri

Greco

cHILDrsquoS DIrt bIKe FOr SALeA 2017 Yamaha PW50 fully auto-

matic 50CC air-cooled two-stroke engine with oil injection Beginner dirt bike for children (60-pound weight limit) with ad-justable throttle screw Only used twice bike is brand new Paid $1700 asking $1300 Call (845) 206-2506

SNOW tIreS FOr SALeFour Bridgestone Blizzak snow tires

and wheels They are 215 70R 16 with a 5-by-1143 bolt pattern Mounted on 16-inch ldquosports editionrdquo rims Came off of a Honda CRV There is 832 tread remain-ing Asking $400 Call or text (518) 821-0989

make a dealLetrsquos

The ldquoECM Projectrdquo space on the CH Wiki site has been redesigned with a new layout and several enhancements

The homepage contains important updates as well as a rotating tip of the week that offers helpful information at a quick glance The homepage also offers the ability to email the ECM project team to schedule a refresher training session

A new ldquoTrainingrdquo page has been added and it includes short videos focusing on various Content Central features The ldquoTrainingrdquo page also offers the ability to subscribe to ECM tip and trick emails that will be sent periodically

The ldquoProject Newsrdquo page contains recent articles published in NewsCentral as well as archived articles about important project updates The ldquoMeet Your ECMCsrdquo page displays photos of all Enterprise Content Management Coordinators along with the areas for which they are responsible Lastly the ldquoHelp Desk Requestrdquo tab features a direct link to the Help Desk Web portal to submit access requests

ECMSAVE IT FIND IT SHARE IT

ENTERPRISE CONTENT MANAGEMENT

Central Hudson

People Power Possibilities

A COMPANY

E N T E R P R I S E C O N T E N T M A N A G E M E N T

Corner

2018 cALeNDArSEmployees are encouraged to or-

der their 2018 calendars from American Printing and Office Supplies Calendars may become limited so employees should place their order soon by visiting amer-printcom

ADOPt A FAMILyItrsquos that time of the year for Astorrsquos

Adopt-A-Family program The initiative matches children and

families in need with volunteers who are able to buy gifts Volunteers may adopt an entire family or one or several members of a family Volunteers may also group together to sponsor a family The pro-gram helped more than 1300 individuals during the 2016 holiday season

The deadline is Dec 6 so donors are able to take advantage of Black Friday sav-ings If interested contact Lisa Vladick at evladickcenhudcom or (845) 206-2005

ANNUAL cANcer WALKThe No Stomach for Cancerrsquos 6th an-

nual walk in memory of Dari Fitzpatrick is Nov 4 at 10 am The event will begin on the Poughkeepsie side of the Walkway Over the Hudson Please contact Erica Tyler at ext 5661 or Jill Sammon at ext 5322 Please visit httpbitlyNoStom-achForCancer-WalkForDari

GUArDIAN cOAt DrIVeCentral Hudson is participating in

Guardian Self Storagersquos 23rd annual Self Storage Coat Drive

Employees are encouraged to donate winter coats and jackets for men women and children to benefit the Susan Dekeu-kelaere Memorial Coat Drive through Dutchess Outreach

The goal is to collect 10000 coats in October Boxes are located at South Road on S2 by the elevator and Building 807 (Human Resources) by the lower lev-el break room Contact Steve Perkins at sperkinscenhudcom or ext 5878 for more information

E M P LOY E E E V E N T S E TC FYI

C E N T R A L H U D S O N G A S amp E L E C T R I C O C T O B E R 2 7 2 0 1 7 7

R E T I R E E LU N C H E O NPhoto gallery

left central Hudsonrsquos retirees and family members hosted their annual fall pot luck on Oct 18 Nearly 50 attendees enjoyed an assortment of pasta dishes sausage eggplant parmesan macaroni and potato salads rice beans cold cuts and more For dessert there were various cakes cupcakes cookies pastries and fruit salads

above the luncheon was organized and hosted by the retiree committee the members are (front row from left) Joe benkert Amelia barringer Jim Gallagher (back row from left) rose Diamond Jane tomaseski Donald Smerdon Kathy Smerdon and Jane benkert Missing from the photo is Aileen DiMicco

above Shirley colabella center won one of seven $10 prizes during the 50-50 raffle

above the retiree committee sold 50-50 raffle tickets to raise money for future events the next retiree event is the holiday party at Stonehedge restaurant in early to mid-December Look for future editions of Newscentral for more information

8 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

chris ciferri joined the Company as a Ju-nior Clerk on Oct 18 He works out of the South Road Mailroom and re-ports to Cash Processing Supervisor Fred Morina

Ciferri was previously a seafood asso-ciate at Adamrsquos Fairacre Farms in Pough-keepsie for four years Prior to that he was a general laborer at Superior Sanitation for a year

The Millbrook High School gradu-ate earned an associate degree in human services at Dutchess Community College He enjoys fishing and cooking in his spare time

Central Hudson wel-comed Sarah Greco as a Junior Clerk on Oct 23 She works out of the Poughkeepsie Mailroom and reports to Cash Pro-cessing Supervisor Fred Morina

Before joining Central Hudson Greco worked at Kiss My Face LLC for 14-and-a-half years She was responsible for executive administration and accounts receivable

The Wallkill Senior High School grad-uate earned a bachelorrsquos degree in human development from Empire State College The Clintondale resident enjoys shopping and spending time with her family

N E W E S T E M P LOY E E SWelcome

ciferri

Greco

cHILDrsquoS DIrt bIKe FOr SALeA 2017 Yamaha PW50 fully auto-

matic 50CC air-cooled two-stroke engine with oil injection Beginner dirt bike for children (60-pound weight limit) with ad-justable throttle screw Only used twice bike is brand new Paid $1700 asking $1300 Call (845) 206-2506

SNOW tIreS FOr SALeFour Bridgestone Blizzak snow tires

and wheels They are 215 70R 16 with a 5-by-1143 bolt pattern Mounted on 16-inch ldquosports editionrdquo rims Came off of a Honda CRV There is 832 tread remain-ing Asking $400 Call or text (518) 821-0989

make a dealLetrsquos

The ldquoECM Projectrdquo space on the CH Wiki site has been redesigned with a new layout and several enhancements

The homepage contains important updates as well as a rotating tip of the week that offers helpful information at a quick glance The homepage also offers the ability to email the ECM project team to schedule a refresher training session

A new ldquoTrainingrdquo page has been added and it includes short videos focusing on various Content Central features The ldquoTrainingrdquo page also offers the ability to subscribe to ECM tip and trick emails that will be sent periodically

The ldquoProject Newsrdquo page contains recent articles published in NewsCentral as well as archived articles about important project updates The ldquoMeet Your ECMCsrdquo page displays photos of all Enterprise Content Management Coordinators along with the areas for which they are responsible Lastly the ldquoHelp Desk Requestrdquo tab features a direct link to the Help Desk Web portal to submit access requests

ECMSAVE IT FIND IT SHARE IT

ENTERPRISE CONTENT MANAGEMENT

Central Hudson

People Power Possibilities

A COMPANY

E N T E R P R I S E C O N T E N T M A N A G E M E N T

Corner

2018 cALeNDArSEmployees are encouraged to or-

der their 2018 calendars from American Printing and Office Supplies Calendars may become limited so employees should place their order soon by visiting amer-printcom

ADOPt A FAMILyItrsquos that time of the year for Astorrsquos

Adopt-A-Family program The initiative matches children and

families in need with volunteers who are able to buy gifts Volunteers may adopt an entire family or one or several members of a family Volunteers may also group together to sponsor a family The pro-gram helped more than 1300 individuals during the 2016 holiday season

The deadline is Dec 6 so donors are able to take advantage of Black Friday sav-ings If interested contact Lisa Vladick at evladickcenhudcom or (845) 206-2005

ANNUAL cANcer WALKThe No Stomach for Cancerrsquos 6th an-

nual walk in memory of Dari Fitzpatrick is Nov 4 at 10 am The event will begin on the Poughkeepsie side of the Walkway Over the Hudson Please contact Erica Tyler at ext 5661 or Jill Sammon at ext 5322 Please visit httpbitlyNoStom-achForCancer-WalkForDari

GUArDIAN cOAt DrIVeCentral Hudson is participating in

Guardian Self Storagersquos 23rd annual Self Storage Coat Drive

Employees are encouraged to donate winter coats and jackets for men women and children to benefit the Susan Dekeu-kelaere Memorial Coat Drive through Dutchess Outreach

The goal is to collect 10000 coats in October Boxes are located at South Road on S2 by the elevator and Building 807 (Human Resources) by the lower lev-el break room Contact Steve Perkins at sperkinscenhudcom or ext 5878 for more information

E M P LOY E E E V E N T S E TC FYI

8 O C T O B E R 2 7 2 0 1 7 N E W S C E N T R A L

chris ciferri joined the Company as a Ju-nior Clerk on Oct 18 He works out of the South Road Mailroom and re-ports to Cash Processing Supervisor Fred Morina

Ciferri was previously a seafood asso-ciate at Adamrsquos Fairacre Farms in Pough-keepsie for four years Prior to that he was a general laborer at Superior Sanitation for a year

The Millbrook High School gradu-ate earned an associate degree in human services at Dutchess Community College He enjoys fishing and cooking in his spare time

Central Hudson wel-comed Sarah Greco as a Junior Clerk on Oct 23 She works out of the Poughkeepsie Mailroom and reports to Cash Pro-cessing Supervisor Fred Morina

Before joining Central Hudson Greco worked at Kiss My Face LLC for 14-and-a-half years She was responsible for executive administration and accounts receivable

The Wallkill Senior High School grad-uate earned a bachelorrsquos degree in human development from Empire State College The Clintondale resident enjoys shopping and spending time with her family

N E W E S T E M P LOY E E SWelcome

ciferri

Greco

cHILDrsquoS DIrt bIKe FOr SALeA 2017 Yamaha PW50 fully auto-

matic 50CC air-cooled two-stroke engine with oil injection Beginner dirt bike for children (60-pound weight limit) with ad-justable throttle screw Only used twice bike is brand new Paid $1700 asking $1300 Call (845) 206-2506

SNOW tIreS FOr SALeFour Bridgestone Blizzak snow tires

and wheels They are 215 70R 16 with a 5-by-1143 bolt pattern Mounted on 16-inch ldquosports editionrdquo rims Came off of a Honda CRV There is 832 tread remain-ing Asking $400 Call or text (518) 821-0989

make a dealLetrsquos

The ldquoECM Projectrdquo space on the CH Wiki site has been redesigned with a new layout and several enhancements

The homepage contains important updates as well as a rotating tip of the week that offers helpful information at a quick glance The homepage also offers the ability to email the ECM project team to schedule a refresher training session

A new ldquoTrainingrdquo page has been added and it includes short videos focusing on various Content Central features The ldquoTrainingrdquo page also offers the ability to subscribe to ECM tip and trick emails that will be sent periodically

The ldquoProject Newsrdquo page contains recent articles published in NewsCentral as well as archived articles about important project updates The ldquoMeet Your ECMCsrdquo page displays photos of all Enterprise Content Management Coordinators along with the areas for which they are responsible Lastly the ldquoHelp Desk Requestrdquo tab features a direct link to the Help Desk Web portal to submit access requests

ECMSAVE IT FIND IT SHARE IT

ENTERPRISE CONTENT MANAGEMENT

Central Hudson

People Power Possibilities

A COMPANY

E N T E R P R I S E C O N T E N T M A N A G E M E N T

Corner

2018 cALeNDArSEmployees are encouraged to or-

der their 2018 calendars from American Printing and Office Supplies Calendars may become limited so employees should place their order soon by visiting amer-printcom

ADOPt A FAMILyItrsquos that time of the year for Astorrsquos

Adopt-A-Family program The initiative matches children and

families in need with volunteers who are able to buy gifts Volunteers may adopt an entire family or one or several members of a family Volunteers may also group together to sponsor a family The pro-gram helped more than 1300 individuals during the 2016 holiday season

The deadline is Dec 6 so donors are able to take advantage of Black Friday sav-ings If interested contact Lisa Vladick at evladickcenhudcom or (845) 206-2005

ANNUAL cANcer WALKThe No Stomach for Cancerrsquos 6th an-

nual walk in memory of Dari Fitzpatrick is Nov 4 at 10 am The event will begin on the Poughkeepsie side of the Walkway Over the Hudson Please contact Erica Tyler at ext 5661 or Jill Sammon at ext 5322 Please visit httpbitlyNoStom-achForCancer-WalkForDari

GUArDIAN cOAt DrIVeCentral Hudson is participating in

Guardian Self Storagersquos 23rd annual Self Storage Coat Drive

Employees are encouraged to donate winter coats and jackets for men women and children to benefit the Susan Dekeu-kelaere Memorial Coat Drive through Dutchess Outreach

The goal is to collect 10000 coats in October Boxes are located at South Road on S2 by the elevator and Building 807 (Human Resources) by the lower lev-el break room Contact Steve Perkins at sperkinscenhudcom or ext 5878 for more information

E M P LOY E E E V E N T S E TC FYI