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NEW RULES OF COMPETITION IN A SUSTAINABLE AND INTERDEPENDENT WORLD. PROF. MICHAEL R. CZINKOTA GEORGETOWN UNIVERSITY Blog: michaelczinkota.com Richmond , May 2, 2011. Environment, Conservation and Sustainability. Growth will speed up the depletion of natural resources - PowerPoint PPT Presentation
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NEW RULES OF COMPETITIONIN A SUSTAINABLE AND
INTERDEPENDENT WORLD
PROF. MICHAEL R. CZINKOTAGEORGETOWN UNIVERSITYBlog: michaelczinkota.com
Richmond, May 2, 2011
Environment, Conservation and Sustainability
• Growth will speed up the depletion of natural resources
• Global shortage of important raw materials
• Global shortage of potable water
• Varying concern for the environment
Environment, Conservation and Sustainability
• Concern about climate change
• Saving energy and limiting energy use
• Green investments and carbon credits trade
• Key sectors for industry expansion
New Rules of Competition
• Information Technology Disintermediates
But: Creates New Markets and Products
New Rules of Competition
• Presence in all Markets
from marketplace to market space
Customer ReachCost of Distance
Supply Chain ManagementProduct Sourcing
Employment Sourcing
But: Products Still Need to Get There
But: We Define the Class
New Rules of Competition
• Only Best in Class Projects
But: Takes Special Efforts
New Rules of Competition
• Only Best in Class Projects– Compensated by Leadership Premium
New Rules of Competition
• Understanding Effects of Change
But: Appreciate Magnifications
New Rules of Competition
• Focus on Process Thinking
But: Bring Processes to People
Ownership
Use
Payment Flows
Distribution Structure
Product Life Cycle
New Rules of Competition
• From Ownership to Use
But: Compensate for Use
Key Growth Industries
1.Communications/IT100
2.Servicing Seniors 84
3.Pharma/biotech 724.Environmental 665.Energy
55
New Strategies
• Mass Customization– Service based competition–Cross-selling efforts
• Bundling–Customers expect a package–New plateau of customer satisfaction
New Strategies
• Revenue Re-streaming–Payment tracking–Direct interaction
• Knowledge transfer–Creating an innovation memory– Irresistible functionality
Global Success
The most critical business functions for global success
1. Logistics 1002. Marketing 863. Human Resources 714. Finance 575. Communication 34
The most critical business functions for global success
1. Logistics 1002. Marketing 863. Human Resources 714. Finance 575. Communication 34
The Bottom Line: Freedom
• Not being forced to do something unwillingly (Hayek)
• Choice – but stepping into the ring • Beyond boundaries• Together we can progress• Alignment of values – societal fit• Human excellence and happiness
(Thomas Aquinas)
Thank You Very Muchfor Your Attention
and now on to comments by Ms. Adrienne Withaker
ofSunTrust