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8/8/2019 New Media and the Future of Public Service Advertising
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8/8/2019 New Media and the Future of Public Service Advertising
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2 CASE STUDIES New Media and The Future o Public Service Advertising
TABLE OF CONTENTS
3 VERB (8372)
CentersorDiseaseControlandPrevention
4 Fight Mannequinism
FederalVotingAssistanceProject,AdCouncil
6 Above the Infuence
OceoNationalDrugControlPolicy,PartnershiporADrug-FreeAmerica
8 Gain rom Gaan (Gain rom Knowledge)
HeroesProject,KaiserFamilyFoundation,AvahanInitiative(Bill&MelindaGatesFoundation)
10 National Da to Prevent Teen Pregnanc
NationalCampaigntoPreventTeenPregnancy,Teen People
12 Small Step
U.SDepartmentoHealthandHumanServices,AdCouncil
14 Girls Go Tech
GirlScoutsoUSA,AdCouncil
CASE STUDIES New Media and The Future o Public Service Advertising
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KAISER FAMILy FOUNDATION 3
Website: www.8372.comSponsor: CentersorDiseaseControl
andPreventionYouthMediaCampaign
Purpose:Tomotivateyouthtobe
physicallyactiveduringthesummer
Target Audience:Inuencertweens
(913year-olds)
When:MaytoSeptember2005
WhentheCentersorDiseaseControlandPreventionlaunchedtheVERB
campaigninJune2002,theapproach
wastoapplysocialmarketing
techniquestothepublichealthproblem
osedentaryliestylesamongyouth.
VERBisdesignedtobeapresencein
tweenseverydayliveswhereverthey
are,athome,inschool,oraroundthe
community.Abroadmixomedia
strategieshavebeenemployed,rom
televisionandradiospotstoposters
andprintadvertising,toawebsite(in
partnershipwithAOL)wheretweens
caninteractwithcelebritiesandwin
prizesorbeingactive.Duringsummer
2005,8372orVERBextendedthe
mediamixtoeventpromotionvia
textmessagingoncellphones.The
numbers8372spelloutVERBonthe
cellphonekeypad.
The8372campaignwasintroduced
toincreaseandmaintainanactive
liestyleduringthesummermonths
whenyoungpeoplegenerallyhave
morereetimeorphysicalactivities.
Thegoalwastoconnecttweensin
innovativewayswithspecicplacesandeventswheretheycouldbephysically
activeintheirlocalarea.Thecampaign
integratedamultiplechannelapproach
toreachyouth:TV,theInternet,and
cellphones.Threecommercialsdrove
tweenstogoonlinetowww.8372.com
anddownloadanapplicationtotheir
desktopstoreceiveinstantmessagesaboutlocalactivitiesandcelebrity
promotions,participateinlivewebcasts
withtheiravoriteathletes,playgames,
entercontestsandwinprizes.Banner
adsplacedonwebsitesrequented
bytweenssuchasAOL,Disney,Nick,
andCartoonNetworkalsodrovetrac
tothesite.Inaddition,tweenswere
invitedtosignuportextmessages
ontheircellphonesaboutcampaign-
sponsoredpromotions,tours,contests
andeventsintheirZipcode.
Inanattempttobuildadatabase,
the8372interactivemobileeort
maintainedregularcommunication
withtweensbytextmessagingve
timesaweekormore.Whentweens
signeduptheircellphones,theywere
askedtoinputtheirZipcodes.The
VERBcampaignpartnerscollaborated
byprovidinginormationabout
localactivitiesandeventsoeredby
recreationalparks,schools,andyouth-
servingorganizationsduringthe
summermonths.
Overa3-monthperiod,thecampaignreceivedapproximately20,000text
messages,and34millionuniquehitson
thewebsite.
VERB (8372)
THE CAMPAIGN
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4 CASE STUDIES New Media and The Future o Public Service Advertising
Website:www.FightMannequinism.org
Sponsor: TheFederalVotingAssistance
ProgramandtheAdCouncil
Volunteer Agenc:WestWayne,
Atlanta,GA
Purpose:Topromotecivicengagement
amongyouth
Target Audience:1824year-olds
When:March2004topresent
FightMannequinismbeganasa
get-out-the-youth-voteeortduring
the2004electionandevolvedintoa
broaderongoingcampaigntomotivate
1824year-oldstoactivelyparticipate
incivicandpoliticallie.Nonpartisan
andnon-issuebased,thecampaign
eaturesahumorousmessageabout
whathappensiyouarecivically
disengaged:youmaybecomeunlie-
likeandafictedwithactionalmedical
conditioncalledmannequinismor
whichthereisaneasycurestay
inormed,volunteer,andvote.
Thecampaignusesanational
multimediaapproachthatincludes
television,radio,print,online,and
outdoorpublicserviceadvertisingto
directtractoawebsitewhereyoung
adultsareencouragedtogetinvolved
intheircommunitiesinanywaythey
can,toreadanewspaperanddiscuss
currenteventswithriends,andto
registerandvoteinupcomingelections.
FightMannequinism.comisdesigned
asaparodyoamedicalwebsitewhere
health-seekersndanswersaboutthe
symptoms,consequencesandcuresor
adisease,sharerealliestoriesabout
howtheybecameinvolvedinanissue
thatmatterstothem,andlinktositesto
volunteeroraparticularcause.
Visitorscansubmitdigitalmini-lms
toillustratetheirinvolvement,andcan
signupormobilealertsontheircell
phones.Oncetheyoptin,cellphone
usersreceivetextmessageswithquirky
actoidsaboutmannequinsandwaysto
becomeinvolvedinthecampaign.
ArichmediacampaignranontheAOL
network(richmediausesadvanced
technologysuchasstreamingvideo,
andalsoallowsmoreinteractivity,
suchashavingtheadchangeasthe
userscursorrollsoverit).Thegoalo
theonlineadvertisingcampaignwas
totakeadvantageoopportunitiesto
interactone-on-onewiththetarget
groupusingavarietyooptions:
throughtheonlineadunits,userscould
watchavideo,completeapoll,sign
uportextmessagingorndoutmore
inormationaboutthecampaign.AOLs
onlineresearchgroupconductedpre-
testingwith600consumersages18to
24andoundthatviewersunderstood
thecampaignconceptbetterwithrich
mediaadsthanwithtraditional,more
staticonlineads.
Fight Mannequinism
THE CAMPAIGN
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KAISER FAMILy FOUNDATION
AOLproducedtheconceptorthe
onlineadsanddonatedrichmedia
acrosssiteswithhighvisibilityamong
thetargetagegroup.Adswereplaced
inareasthathaveamassaudiencesuch
astheAOLwelcomescreen,homepage
andontheAIM(AOLInstantMessage)
buddylist,aswellastheAOLconsumer
passionpointsthattargetspecic
interestssuchasgaming,music,and
celebritynews.
Severaltypesorichmediaadswere
developedtocaptureaudience
attention.AvideoinsertedintotheAIM
BuddyListwindowappearedmorethan
7milliontimesovera10dayperiod,
andthreeoutooursitevisitorsstayed
onscreentowatchitinitsentirety.For
asimilarvideoplacementinabanner
adacrossthetopothePeople.com
website,11millionimpressionswere
recordedwitha7percentinteractivity
rate,totaling770,000timesthatusers
interactedwiththead.
OnthemainpagesorAOLMusicand
AOLGames,arolloverexpandable
banneradwasdevelopedwitha
messageaboutgettinginvolved.As
ateensaceturnedtoaplasticshell
afictedwithmannequinism,several
optionswereoered:takeatestto
determineiyoureatrisk;learnabout
waystocurethedisease;signupor
mobilealerts,watchanad;orclick
throughtogetmoreinormation.
EighteenpercentothesitevisitstoAOL
Musicincludedaninteractionwiththe
ad(oranaverageo19seconds),while
1outo20othe7millionsitevisits
bygamersonAOLGamesincludedan
interactionwiththead(oranaverage
o16seconds).
AnotheradontheAOLWelcomeScreen
andAOL.comhomepageeatured
ananimatedyittingaroundthe
screen.Whentheywasswattedwith
thecursor,itdisplayedtheslogan,
Buggedenough.Dosomething.
FightMannequinism.org.Duringa
singleweekend,theadappearedonthe
WelcomeScreenmorethan23million
times,andapproximately800,000
othesitevisitorsclickedthrough
toFightMannequinism.org.The
music,gamingandcelebritywebsites
registeredmorethan28millionsite
visits;6.1percentothosewhoviewed
theadinteractedwithit,oranaverage
o16seconds(approximatelytwiceas
longasvisitorsgenerallystaywithan
onlinead).
Overall,thesitetracto
FightMannequinism.comsurpassed
thesponsorsexpectations.Over
asixweekperiod,atotalo153.5
millionimpressionswereserved
acrosstheentireAOLcampaignor
FightMannequinism.com.Themedia
campaignwonasilverawardatthe
2005MIXXAwards(Marketingand
InteractiveExcellenceAwards)inthe
publicservicecategory.
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6 CASE STUDIES New Media and The Future o Public Service Advertising
Website: www.AbovetheInuence.com
Sponsor: WhiteHouseOceo
NationalDrugControlPolicyin
partnershipwiththePartnershipora
Drug-FreeAmerica
Purpose: Tohelpteensresistthe
pressuretouseillicitdrugs
Target audience:Teensages14to16
When:November2005ongoing
AbovetheInuenceisthenewyouth-
targetedanti-drugmediacampaign
romtheOceoNationalDrugControl
Policy(ONDCP).Itsgoalistohelp
teensdealwiththeexternalpressures
thatputthematriskorunhealthy
behaviors.Thecampaignisaimedat
encouragingteenstoliveabovethe
inuenceasopposedtounderthe
inuencetohelpteensrecognize
thepoweronegativeinuencesand
resistthem;tostaytruetothemselves;
tosurroundthemselveswithpositive
inuences;andtorealizethatthey
canbeapositiveinuenceonother
people.Themessagesspecically
ocusonhelpingteensdealwiththe
competingpressuresintheirlivesthat
leadtousingmarijuanaandotherillicit
drugs,drinkingalcohol,andengagingin
sexualactivities.
Theapproachistheresultoextensive
qualitativeandquantitativetestingthat
indicatedthatteensrecognizeabove
theinuencetobethepolaropposite
obeingundertheinuenceoillicit
drugs.Theresearchalsoindicatedthat
themessagetostayabovetheinuence
hadtocomethroughateen-to-teen
voicetoberelevant.Thecampaign
messagesconsiderthedierent
sensibilitiesandattitudesoboysand
girlsandyoungerandolderteensin
supportingateensabilitytomakethe
rightdecisionandresistengagingin
unhealthyandriskybehaviors.
ThebrandlaunchedonNovember2,
2005withanintegratedmultimedia
campaigndesignedtocapturethe
ragmentedmediahabitsoyouth
consumers.Aniconwithanup-arrow
inacircleidentiesthecampaign
brandintelevision,printandweb
adsthatdriveteenstothesitewww.
AbovetheInuence.com.Thestrategy
orselectingthespecicmediaoutlets
istoconnecttoteensthroughmedia
theychoosetoconsume,andavoid
exposureinnon-youthoutletsororced
exposuresituationssuchasChannel
Oneinschools.
TherstosixTVspots,entitled
Awakenings,introducedanddened
thenewbrandanddirectedviewersto
thecampaignwebsite.Duringtherst
twomonthsothecampaign,thesite
receivedmorethan2.7millionvisitors.
Visitorsspentanaverageo5minutes
and57secondsonthesite.Asthe
campaignrollsoutnewads,webtrac
isexpectedtoexceedtheinitialsite
sessions.
Above the Infuence
THE CAMPAIGN
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KAISER FAMILy FOUNDATION 7
Themediaplanentailsrunningads
across12cablenetworks,including
MTV,Fuse,andTheN,andonthe
broadcastnetworksmostviewedbythis
agegroupsuchasWB,FoxandUPN.
Nationalprintadstarget23magazines
readbyteenssuchasTeen People,
Skateboarder, J-14,andPlaystation.
Othernontraditionalout-o-home
vehiclestargettheyouthliestyleclosest
tothepointoriskscreensthatscroll
commercialswhereteenshangout
inmalls,arcades,gamingstores,and
movietheaters.Inaddition,interactive
adsplacedonsitessuchasYahoo!,
GameSpy,andIGN.comdirectteensto
www.AbovetheInuence.com.
TheAbovetheInuencewebsite
ocusesontherealitiesandpressures
otheteencultureissuesthatdeal
withttingin,bodyimage,sel-esteem,
sexualactivity,materialismandbullying.
Thesiteeaturesmultipleinteractive
activitiessuchasquizzes,polls,games,
andrealitychecksorsituationsteens
mayndthemselvesinwiththeir
peers.Therearealsodownloadable
campaignmaterialssuchaswallpaper,
screensavers,signaturesandaway
messages.Teensareencouragedto
makeapersonalstatementabout
beingabovetheinuence,withbuddy
iconsthatcanbecustomizedor
personalwebsitesorblogs.Another
eaturecalledMOXshortor
MObileXpressionsisarevolving
galleryophotosandpostsromteens
aroundthecountryexpressingtheir
eelingsaboutnegativeandpositive
inuencesontheirlives.Teensare
invitedtosubmitpodcasts,videos,
poetry,drawings,andgratiart.
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8 CASE STUDIES New Media and The Future o Public Service Advertising
THE CAMPAIGN
Website: www.heroesprojectindia.org
Partners:HeroesProject,KaiserFamilyFoundation,AvahanInitiative
(Bill&MelindaGatesFoundation)
Purpose:Toeducatethepublicabout
HIV/AIDSandreducestigma
Target Audience:Indianyouth(1524
yearsold)
When:November23January29,2006
TheHeroesProjectisathreeyear
nationalHIVpreventionandeducationinitiativelaunchedinJuly2004
byactorRichardGereandIndian
businesswomanParmeshwarGodrej.It
seekstopreventanHIV/AIDSepidemic
inIndiabyeducatingthepublicand
reducingstigmaanddiscrimination.
TheHeroesProjectounditsbeginnings
inATimeorHeroes,aneventheld
inMumbai,IndiainDecember2002thatraisedundsorpediatricAIDS.
Withtechnicalandsubstantivesupport
romitspartnerstheKaiserFamily
FoundationandtheAvahanInitiative
(Bill&MelindaGatesFoundation),the
HeroesProjecthasmanagedtoturnthe
momentumromasingleeventintothe
largest-evermediaandsocietalleaders
campaignonHIV/AIDSinthecountry.
TheHeroesProjectpubliceducation
campaignonHIV/AIDSincludesTV,
radioandprintPSAs,entertainment
programming,inormationalmaterials
includingabrochureandwebsite,and
on-the-groundevents.Inaneortto
ndnewandmoreengagingwaysto
shareinormationwithyoungpeople,theProjectdecidedtousemobile
phonesandtextmessaging(SMS),as
theirusageandgrowthinIndiaarevery
high.
Aso2005therewere41millionmobile
subscribersinIndia.Approximately1.2millionsubscribersareaddedeach
month.By2007,themobilemarket
istargetedtogrowto200million
subscribers.EverycellphoneinIndia
isequippedwithtextmessaging
hardwareandsotwaresupport.Today,
IndianSMStracisroughly900million
amonthandgrowing.
TheSMScampaignwasashort-term
tacticaldrivetoincreaseawarenessina
waythatsnew,relevantandengaging
oryoungpeople,usingamedium
theyarecomortableandamiliarwith.
YoungpeopleinIndiaarecrazed
aboutSMSasitischeap,ast,andallows
themtoalwaysbeon.Fromcollege
classroomstocorporateboardrooms,peoplethroughoutIndiaaresharing
theirthoughtsthroughSMS.Apart
romaccessingdata,SMShasbecome
anextremelypopularinteractivitytool
inIndia.Millionsopeoplearealready
usingSMStoaccessarangeoservices
includingring-tones,screensavers,
jokes,datingadviceandtheweather.
Gain rom Gaan (Gain rom Knowledge)
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KAISER FAMILy FOUNDATION
TitledGainromGyaan(Gainrom
Knowledge),thetext-messagingcampaignwaslaunchedbytheHeroes
ProjectandSTARTVNetwork(asparto
abroaderpartnershipbetweenthese
twoorganizationsandtheKaiserFamily
Foundation),inassociationwithRadio
Mirchi.Itwasthersteortoitskind
inIndiaoeringuserstheopportunity
toaccessHIV/AIDSinormationontheir
cellphones.Thecampaigntargeted1524year-olds,whoaccountorabout
35%oallnewHIVinectionsinIndia
today.
TwoTVandthreeradioPSAswere
developedbytheHeroesProjectto
promotetheSMScampaign.They
airedacross11TVnetworksandone
radionetworkinIndia.Inaddition,theHeroesProjectsentoute-notices,
viralmessagesthroughcellphones,
postersande-bannerstopromote
thecampaign.VideoDJsonpartner
TVstationspluggedthecampaign
ontheirvariousshows.Viewerswere
encouragedtotextthenumberAIDS
(7827)ontheircellphones.
OnsendingAIDS(7827),ausergetsa
menuthatallowsthemtoa)getanAIDSact,b)getdetailsaboutcontactinga
helpline,orc)entertheGainromGyaan
Contest.Itheuserpressesa),they
getoneo10dierentAIDSactsand
gures.Forexample,InIndia,atleast
onepersonisinectedwithHIVevery
minute!Toprotectyoursel,ndout
moreatwww.heroesprojectindia.org.
FromOctober2005throughJanuary2006,therewere31,695hitsorthis
option.
Ithecell-phoneuserpressesb),an
instructionalmessageappears,Speak
totrainedcounselors.CallSAADHAN
Helplinesat022-2389222.Thishotline
isoperatedbythenon-governmental
organizationPopulationServicesInternational(PSI)inanumbero
citiesacrossIndia.HeroesProjectand
PSIpartneredtomakethishotline
availablebymobilephone,asthereis
nounctioningnationalAIDShotline
inIndiaatpresent.FromOctober2005
throughJanuary2006,therewere5,177
hitsonthisoption.
Finally,itheuserchoosestoplaythe
GainWithGyaancontest,theyhaveachancetotakeaquiztobeentered
intoachancetowinoneothree
dailyprizes.Thequizconsistsove
questionsthatauserhastoanswerone
byone.Thequestionsnotonlytest
HIV/AIDSawarenessbutcompelthe
usertoreasonontheissue.Whilea
correctresponseallowstheuserto
moveontothenextquestion,incaseoawronganswerheorshecantryagain
untiltheygetitright.Gitsincluded
t-shirts,mugs,bags,cellphonebands,
andwristbands,allwithrelated
HIV/AIDSmessagingonthem.There
were50,567hitsonthecontestoption.
Inall,therewerenearly100,000hits
tothetext-messaginginormationalcampaign(99,628).Duetothesuccess
otheeort,theHeroesProjectplans
toexpanditsuseoSMS,andislooking
intointeractivegamingviamobile
phonesaswell.
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10 CASE STUDIES New Media and The Future o Public Service Advertising
Website: www.teenpregnancy.org
Sponsor:TheNationalCampaignto
PreventTeenPregnancyandounding
partnerTeen People
Purpose:Tohelpteenspersonalizethe
riskoteenpregnancy
Target Audience:Teensages13and
older
When:May2002topresent
InMay2002,theNationalCampaign
toPreventTeenPregnancybegan
sponsoringanannualnationwideevent
designedtoreachteenswheretheygo
online.Insteadowaitingorteensto
nditswebsite,theNationalCampaign
askspopularteensitestopartneror
aone-dayevent.TheNationalDay
toPreventTeenPregnancyrevolves
aroundanInternet-basedactivitythat
combinestwopopularteenpastimes:searchingorhealthinormationonline
andtakinganinteractivequiz.
Whilevisitingtheiravoritesites,
teensareinvitedtotakeaquizthat
involvesrealliescenariosaboutsex
andrelationships.Thepurposeothis
quizistohelpteenspersonalizetherisk
ogettingpregnantandunderstand
thatinordertopreventpregnancy,
theymustthinkaboutwhattheywill
dobeforetheyareinariskysituation.
Sincemanyteenswhogetpregnant
stillthinkitcanthappentome,the
scenariosencourageteenstostopand
thinkabouthowtheywouldhandlea
situationthatcouldhappentothem
anddecidewhattheywoulddointhe
moment.Attheendothequiz,teensgetascoretondouthowawarethey
areotherisksandareinvitedtoe-mail
thequiztoariend,signuporanonline
community,andgototheCampaigns
websitetolearnmoreaboutpreventing
pregnancy.
Over170nationalorganizationsand
websitespartneredorthe2005National
DaytoPreventTeenPregnancy.While
theprimaryocusotheNationalDayis
onpartneringwithteenwebsites,the
eventprovidesitsnationalpartnersa
hookortheirownlocalevents.The
NationalCampaignpartnerswith
organizationsthatrepresentdiverse
ethnic,racialandreligiousgroups,anda
widerangeoyouth,parent,education,publicpolicy,health,andcorporate
interests.Approximatelyone-thirdothe
partnershavesiteswhereteensregularly
surorunsuchasblogs,games,quizzes
music,shopping,celebrity,andhealth
sites.Manyothewebsitepartnerswere
targetedbecausetheywereamongthe
top20sitesrequentedbyteenssuchas
AOLRed,TheWB.com,andBuddyprole
com,andbyteenboysinparticular,such
asGameWinners.comand
Newgrounds.com.
Howeachwebpartnerparticipates
dependsontheocusotheparticular
site:somepromotedthequizonthe
homepageordisplayeditinbannerads
whileothersintegratedthemessage
intotheircontent.Forexample,onesitehypedtheNationalDaytobloggers
anotherpromotedthequizinitsto-do
list,yetanothereaturedtheissueina
column,andstillanotherranapoetry
writingcontestonthetopic.Someweb
partnerslinkedtothesiteortheday
THE CAMPAIGN
National Da to Prevent Teen Pregnanc
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KAISER FAMILy FOUNDATION 11
andothersstayedconnectedorthe
month.FoundingpartnerTeen People
magazineeaturedtheNationalDayin
thepagesothemagazineaswellason
itswebsite.
Theonlinequiztakesabout10minutes
andwasdevelopedbyteenswith
thehelpotheNationalCampaigns
YouthLeadershipTeamandYouth
OnlineNetwork,Teen Peoples12,000trendspotters,andvisitorstothe
NationalCampaignwebsite,alongwith
mediaexpertsandhealthandyouth-
serviceproessionals.
Sincetherstquizin2002,the
numberoparticipantshasincreased
morethaneight-old,rom75,000
to630,000in2005.Atertakingthe
quiz,teensareaskedtoparticipate
inanoptionalevaluation.Although
notarepresentativenationalsample
andcomprisedlargelyogirls,the
evaluationsindicatethatteensthought
thequizwasinormative,madethem
think,andgavethemideasabout
howtohandlecertainsituations.O
thosewhocompletedtheevaluation,
84percentsaidthequizmadethemthinkaboutwhattheymightdoinsuch
situations,and57percentsaidtheyd
talktotheirriendsaboutthesituations
describedinthequiz.Someevensaid
thattheythoughttheyknewalotabout
sexbutthequizmadethemrealizehow
littletheyactuallyknow.
Teenswhotakethequizdonot
automaticallyenduponthewebsite
ortheNationalCampaigntoPrevent
TeenPregnancy.Inordertopreserve
thepeer-to-peertoneothequizand
toguardagainstteenseelingpreached
toabouttheonecorrectanswertothe
quizquestions,exposuretotheNational
Campaignswebsitedoesnothappen
untilatertakingthequizwhenteens
areaskeditheywanttondoutmoreaboutpreventingpregnancy.Atthis
time,theycanlinktothewebsiteorthe
NationalCampaignwheretheycanget
moreinormationandchoosetojoin
theCampaignsYouthOnlineNetwork.
TheYouthOnlineNetworknowincludes
morethan6,000teensyear-roundwho
regularlyreceiveupdatesromthe
Campaignandoertheiradviceand
opinions.
FortheupcomingNationalDay,
scheduledorMay3,2006,theYouth
OnlineNetworkhassuggestedseveral
waystopromotetheeventinonline
communities:placeaniconandlinkto
thequizorinsertaPSAon
MySpace.comprolesorpersonal
websites,andspreadthewordusingane-mailchainletter.Amongthenew
webpartnersisdeviantART.com,a
popularonlinewebsiteoryoungartists
tointeractandsharetheirart.
Otherpromotionalmaterialsare
availableonlineattheNational
Campaignsuchaspostersand
postcards,wristbandsandtemporary
tattoos,andteentipsorpromoting
theeventintheirschoolsandlocal
communities.Thecampaignisalso
supportedwithPSAsinnationaland
localmediaoutlets,andschooland
communityeventsatInternetcaes,
youthprograms,andotherteenactivities,allowhichdrivetrac
totheonlinequizandcontributeto
localawarenessoteenpregnancy
prevention.
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12 CASE STUDIES New Media and The Future o Public Service Advertising
Website:www.smallstep.gov
Sponsor:U.S.DepartmentoHealth
andHumanServicesandAdCouncil
Volunteer Agenc:McCann-Erickson,
NewYork
Purpose:Toreversethetrendtoward
obesityandpromotehealthierliestyles
Target audience:Adultsandchildren
When:March2004topresent
TheSmallStepcampaignisanational
multimediainitiativedesignedto
promotehealthierliestylesamong
Americansatriskoobesityandlong-
termchronicdisease.Themessage
istotakesmallstepseachdayto
increasephysicalactivityandimprove
eatinghabitsinaneorttoprevent
obesityandsubsequenthealthrisks.
Thecurrentcampaignconsistsotwo
strategictargets:therstphasetargets
adultsandlaunchedinMarch2004,
whilethesecondphasetargetschildren
ages6to9,andlaunchedinNovember
2005.
Thepublicserviceadsintherstphase
otheinitiativewerecreatedinEnglish
andSpanishorbroadcast,print,
outdoorandtheInternet.ThePSAs
aredesignedtoempowerindividuals
withachievablegoalsandactions
orattainingahealthyliestyle.The
television,radio,newspaper,online,
out-o-homeandmagazineads
directaudiencestoauser-riendly,
interactivewebsitewithcomprehensive
inormation,interactivetools,and
anelectronicnewsletter.Allothese
componentsseektoinspireconsumers
toadoptsimplestepsthatcanimprove
theirdietandincreasethelevelo
physicalactivityintheirdailyroutines.
Approximately250onlineanddigital
mediapartnershaveparticipatedin
thiscampaignthroughdonatedmedia.
115,000visitorshavesignedupor
theelectronicnewsletter,andnearly
70,000havesigneduportheactivity
trackertohelpthemsetandreach
theirliestylegoals.ThroughtheAd
Councilsdonatedmediapartnership
withMSN,arichmediacampaign
wasdevelopedbyMSNsbranded
entertainmentgroupthateatured
smallsteps.Therichmediainitiative
ranacrosstheMSNnetworkinall2005.
Thecampaignhighlightedanumbero
smallstepsbyplacingstickypadnotes
invariouslocationsontheusersscreen
encouragingthemtoclickthrough
tolearnmorewaystoimprovetheir
liestyles.
Additionally,specialevents,giveaways,
andpresscoveragecontributedto
drawingmorethan2.6millionunique
visitorstothewebsiteduringthe
rst18monthsothecampaign.
Onesuchprogram,abraceletgive-
awaypromotion,evolvedintoaviral
campaignlistedonsitessuchaswww.
reestu.com.Thesepostingsresulted
insellingout12,000pairsin18days,
whichtranslatedinto24,000individuals
wearingthecampaignbracelet.
THE CAMPAIGN
Small Step
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13/16
KAISER FAMILy FOUNDATION 13
Thesecondphaseothecampaign,
targetedtokids,includesPSAson
televisionandtheInternetinboth
EnglishandSpanishlanguagethat
endwiththetagline,Canyourood
dothat?Run,throw,think,eatbetter.
Thegoalothechildhoodobesity
preventioncampaignistohelpyoung
childrenmakebetteroodchoicesand
adopthealthierliestylesbyshowing
themthateatingwellcanhelpthem
dotheunthingstheylovetodo,only
better.Thecampaignwebsiteand
specialpromotionpartnersinclude
WarnerBrothers,MarvelCharacter
Appearances,ScholasticInc.,ePrize,and
theNationalBasketballAssociation.
Inaddition,theNationalAssociation
oBroadcasters(NAB)encouraged
itsmemberstoeaturetheTVspots
inchildrensprogrammingatleast
threetimesperweekduringthe
monthoOctober(aspartoNational
ChildhoodObesityPreventionMonth),
andcontinuetheirmediasupport
throughouttheyear.Thechild-targeted
campaign,withthehelpotheNAB,
hasresultedinmorethan$800,000
indonatedmediaromtheEnglish-
languagebroadcastcommunityinthe
rstourmonthsothecampaign.
ThePSAsdirectchildrentovisitthekids
sectionothewebsitewww.smallstep.
gov/kidstolearnabouthealthyeating
habitsandplayinteractivegamesand
activitiesdesignedtodevelopskills
ormakinggoodoodchoices.One
game,developedinpartnershipwith
theWB,eaturestheTazmanianDevil
andLooneyTooncharactersBugs
Bunny,DayDuck,andPorkyPig.I
kidsstayonthesitetoolong,amessage
appearsonscreenthattellsthemtodo
somethingactiveandcomebacklater,
aterwhichtheyarekickedothesite.
Educationalmaterialsdevelopedin
partnershipwithScholastic,Inc.have
alsobeenaddedtothesitetoextend
thecampaignsreachtoteacherswho
donotdirectlyreceivehardcopieso
thematerialsintheirclassrooms.In
February2006,theSmallStepChallenge
launchedatthekidsportionothe
website.Itisanonlinesweepstakes
developedwithandmanagedprobono
byePrize.Childrenages6to11are
invitedtoregisterandlogintoanswera
newdailytriviaquestionabouthealthy
eating.Theygetamessagethattells
themitheywererightorwrong,what
therightanswerwas,andarelated
call-to-actiontoencouragethemto
incorporatewhattheyvelearnedinto
theirdailyhabits.Eachtimetheylog
inandanswerthequestion,theyget
anewchanceataweeklyprizeoan
NBAorWNBAbasketballandgitpack.
Eachquestionansweredalsogetsthem
anewentryorthegrandprizea
visitbySpiderMantotheirschool.
Itheywin,SpiderManhostsan
assemblyattheschooltotalkaboutand
demonstratewhatadierencehealthy
eatingandactivityhabitscanmake.
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14/16
14 CASE STUDIES New Media and The Future o Public Service Advertising
Website:www.girlsgotech.org
Sponsor:GirlScoutsotheUSAand
AdCouncil
Volunteer Agenc:KaplanThaler
Group,NewYork
Purpose:Toencouragelie-long
interestinmath,scienceandtechnology
Target audience:Tweengirlsand
younger
When:2003topresent
GirlsGoTechisanationalinitiative
toencouragegirlstodevelopan
earlyinterestinmath,scienceand
technology,andmaintaintheirinterest
astheygrowup.Thetendencyamong
girlsistoexhibitinterestandability
inthesesubjectsatayoungagebut
thentoloseinterestastheygrowolder.
Thegoalothiscampaignistoreverse
thistrendandprovidesupportor
girlspursuitocareeropportunitiesin
relatedelds.
TheGirlsGoTechcampaignuses
broadcast,printandonlinepublic
serviceadvertisingtoeducatethe
publicandpolicymakersaboutthe
importanceokeepinggirlsinterested
inmath,scienceandtechnology
toensureadiverseandproductive
workorce.Thetelevision,radio,online,
newspaperandmagazinePSAseature
thetaglineItsherutureDothe
mathanddirectviewers,listenersand
readerstowww.girlsgotech.org,where
theycanndactivitiestoengagegirlsin
thesesubjects.
ThetelevisionPSAcampaign,which
depictshumorousinteractionsbetween
parentsanddaughtersaboutmath,
scienceandtechnologyacts,was
honoredatthe2003Advertising
WomenoNewYork(AWNY)annual
TheGood,Bad&UglyAwardsShow.
TheInternetwasusedtolaunchthe
campaignin2003bysending400,000
e-mailstoparentsandcaregiversogirl
inthetargetagegroup.Thee-mails
receiveda34percentresponserate
(approximately136,000othetarget
groupwhoreceivedthee-mailopened
andviewedit),and2.8percentclicked
throughtotheGirlsGoTechwebsite.
Throughadonatedmediapartnership
withYahoo!inMarch2005,atextlinkto
promotewww.girlsgotech.orgranon
thehomepageoYahoo!andresultedin
a750percentincreaseintraconthe
sitethatoneday.
Thewebsiteisaplacewheregirlscan
playgamesandlearnaboutcareerssuch
asbeinganengineer,pharmacist,urban
planner,meteorologist,cryptographer
andcomputerprogrammer.Parents
canalsondactivitiestoengagegirls
indiscoveringeverydayexperiences
integraltomath,scienceand
technology.Initially,thesiteeatured
threeinteractivegamestoprovidea
unwayorunderstandingandusing
mathandscienceineverydaylie.The
gamesinvolvecomposingdigitalmusic,
creatingkaleidoscope-likedesigns,
understandinghowthebraindeciphers
messages,anddecodingcrypticcodes
ormessagesusedtosecureinormation
online.Eachgametakesanaverage
othreeorourminutestoplay.The
successotherstthreegamesledto
expandingthesitetoincludeonemore
gametheollowingyear.
Girls Go Tech
THE CAMPAIGN
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Acknowledgements
Specialthankstothosewhopaticipatedininterviewsaspartothepreparationothisreport:
Marian Huhman, Ph.D.,Evaluation Team, VERB Campaign
CentersorDiseaseControlandPrevention,Atlanta,GA
Lori Asbur,Advertising/Marketing Director, VERB CampaignCentersorDiseaseControlandPrevention,Atlanta,GA
Robert Denniston,DirectorNationalYouthAnti-DrugMediaCampaign,Washington,DC
Barbara Shimaitis,Senior Vice President, Interactive ServicesAdCouncil,NewYork,NY
Patt Goldman,
Vice President, ResearchAdCouncil,NewYork,NY
Paula Veale,Executive Vice, President, Corporate CommunicationsAdCouncil,NewYork,NY
Heidi Arthur,Senior Vice President or CampaignsAdCouncil,NewYork,NY
Marisa Nightingale,Senior Director, Media Programs and youth InitiativesNationalCampaigntoPreventTeenPregnancy,Washington,DC
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Additional copies of this publication (#7469) are available on the Kaiser Family Foundations
website at www.kff.org.
The Kaiser Family Foundation is a non-profit, private operating foundation dedicated to
providing information and analysis on health care issues to policymakers, the media, the
health care community, and the general public. The Foundation is not associated with
Kaiser Permanente or Kaiser Industries.
The Henry J. Kaiser Family Foundation: 2400 Sand Hill Road, Menlo Park, CA 94025
Phone: 650.854.9400 Fax: 650.854.4800
Washington Office: 1330 G Street N.W., Washington, DC 20005
Phone: 202.347.5270 Fax: 202.347.5274
www.kff.org