New Media and the Future of Public Service Advertising

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    2 CASE STUDIES New Media and The Future o Public Service Advertising

    TABLE OF CONTENTS

    3 VERB (8372)

    CentersorDiseaseControlandPrevention

    4 Fight Mannequinism

    FederalVotingAssistanceProject,AdCouncil

    6 Above the Infuence

    OceoNationalDrugControlPolicy,PartnershiporADrug-FreeAmerica

    8 Gain rom Gaan (Gain rom Knowledge)

    HeroesProject,KaiserFamilyFoundation,AvahanInitiative(Bill&MelindaGatesFoundation)

    10 National Da to Prevent Teen Pregnanc

    NationalCampaigntoPreventTeenPregnancy,Teen People

    12 Small Step

    U.SDepartmentoHealthandHumanServices,AdCouncil

    14 Girls Go Tech

    GirlScoutsoUSA,AdCouncil

    CASE STUDIES New Media and The Future o Public Service Advertising

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    KAISER FAMILy FOUNDATION 3

    Website: www.8372.comSponsor: CentersorDiseaseControl

    andPreventionYouthMediaCampaign

    Purpose:Tomotivateyouthtobe

    physicallyactiveduringthesummer

    Target Audience:Inuencertweens

    (913year-olds)

    When:MaytoSeptember2005

    WhentheCentersorDiseaseControlandPreventionlaunchedtheVERB

    campaigninJune2002,theapproach

    wastoapplysocialmarketing

    techniquestothepublichealthproblem

    osedentaryliestylesamongyouth.

    VERBisdesignedtobeapresencein

    tweenseverydayliveswhereverthey

    are,athome,inschool,oraroundthe

    community.Abroadmixomedia

    strategieshavebeenemployed,rom

    televisionandradiospotstoposters

    andprintadvertising,toawebsite(in

    partnershipwithAOL)wheretweens

    caninteractwithcelebritiesandwin

    prizesorbeingactive.Duringsummer

    2005,8372orVERBextendedthe

    mediamixtoeventpromotionvia

    textmessagingoncellphones.The

    numbers8372spelloutVERBonthe

    cellphonekeypad.

    The8372campaignwasintroduced

    toincreaseandmaintainanactive

    liestyleduringthesummermonths

    whenyoungpeoplegenerallyhave

    morereetimeorphysicalactivities.

    Thegoalwastoconnecttweensin

    innovativewayswithspecicplacesandeventswheretheycouldbephysically

    activeintheirlocalarea.Thecampaign

    integratedamultiplechannelapproach

    toreachyouth:TV,theInternet,and

    cellphones.Threecommercialsdrove

    tweenstogoonlinetowww.8372.com

    anddownloadanapplicationtotheir

    desktopstoreceiveinstantmessagesaboutlocalactivitiesandcelebrity

    promotions,participateinlivewebcasts

    withtheiravoriteathletes,playgames,

    entercontestsandwinprizes.Banner

    adsplacedonwebsitesrequented

    bytweenssuchasAOL,Disney,Nick,

    andCartoonNetworkalsodrovetrac

    tothesite.Inaddition,tweenswere

    invitedtosignuportextmessages

    ontheircellphonesaboutcampaign-

    sponsoredpromotions,tours,contests

    andeventsintheirZipcode.

    Inanattempttobuildadatabase,

    the8372interactivemobileeort

    maintainedregularcommunication

    withtweensbytextmessagingve

    timesaweekormore.Whentweens

    signeduptheircellphones,theywere

    askedtoinputtheirZipcodes.The

    VERBcampaignpartnerscollaborated

    byprovidinginormationabout

    localactivitiesandeventsoeredby

    recreationalparks,schools,andyouth-

    servingorganizationsduringthe

    summermonths.

    Overa3-monthperiod,thecampaignreceivedapproximately20,000text

    messages,and34millionuniquehitson

    thewebsite.

    VERB (8372)

    THE CAMPAIGN

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    4 CASE STUDIES New Media and The Future o Public Service Advertising

    Website:www.FightMannequinism.org

    Sponsor: TheFederalVotingAssistance

    ProgramandtheAdCouncil

    Volunteer Agenc:WestWayne,

    Atlanta,GA

    Purpose:Topromotecivicengagement

    amongyouth

    Target Audience:1824year-olds

    When:March2004topresent

    FightMannequinismbeganasa

    get-out-the-youth-voteeortduring

    the2004electionandevolvedintoa

    broaderongoingcampaigntomotivate

    1824year-oldstoactivelyparticipate

    incivicandpoliticallie.Nonpartisan

    andnon-issuebased,thecampaign

    eaturesahumorousmessageabout

    whathappensiyouarecivically

    disengaged:youmaybecomeunlie-

    likeandafictedwithactionalmedical

    conditioncalledmannequinismor

    whichthereisaneasycurestay

    inormed,volunteer,andvote.

    Thecampaignusesanational

    multimediaapproachthatincludes

    television,radio,print,online,and

    outdoorpublicserviceadvertisingto

    directtractoawebsitewhereyoung

    adultsareencouragedtogetinvolved

    intheircommunitiesinanywaythey

    can,toreadanewspaperanddiscuss

    currenteventswithriends,andto

    registerandvoteinupcomingelections.

    FightMannequinism.comisdesigned

    asaparodyoamedicalwebsitewhere

    health-seekersndanswersaboutthe

    symptoms,consequencesandcuresor

    adisease,sharerealliestoriesabout

    howtheybecameinvolvedinanissue

    thatmatterstothem,andlinktositesto

    volunteeroraparticularcause.

    Visitorscansubmitdigitalmini-lms

    toillustratetheirinvolvement,andcan

    signupormobilealertsontheircell

    phones.Oncetheyoptin,cellphone

    usersreceivetextmessageswithquirky

    actoidsaboutmannequinsandwaysto

    becomeinvolvedinthecampaign.

    ArichmediacampaignranontheAOL

    network(richmediausesadvanced

    technologysuchasstreamingvideo,

    andalsoallowsmoreinteractivity,

    suchashavingtheadchangeasthe

    userscursorrollsoverit).Thegoalo

    theonlineadvertisingcampaignwas

    totakeadvantageoopportunitiesto

    interactone-on-onewiththetarget

    groupusingavarietyooptions:

    throughtheonlineadunits,userscould

    watchavideo,completeapoll,sign

    uportextmessagingorndoutmore

    inormationaboutthecampaign.AOLs

    onlineresearchgroupconductedpre-

    testingwith600consumersages18to

    24andoundthatviewersunderstood

    thecampaignconceptbetterwithrich

    mediaadsthanwithtraditional,more

    staticonlineads.

    Fight Mannequinism

    THE CAMPAIGN

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    KAISER FAMILy FOUNDATION

    AOLproducedtheconceptorthe

    onlineadsanddonatedrichmedia

    acrosssiteswithhighvisibilityamong

    thetargetagegroup.Adswereplaced

    inareasthathaveamassaudiencesuch

    astheAOLwelcomescreen,homepage

    andontheAIM(AOLInstantMessage)

    buddylist,aswellastheAOLconsumer

    passionpointsthattargetspecic

    interestssuchasgaming,music,and

    celebritynews.

    Severaltypesorichmediaadswere

    developedtocaptureaudience

    attention.AvideoinsertedintotheAIM

    BuddyListwindowappearedmorethan

    7milliontimesovera10dayperiod,

    andthreeoutooursitevisitorsstayed

    onscreentowatchitinitsentirety.For

    asimilarvideoplacementinabanner

    adacrossthetopothePeople.com

    website,11millionimpressionswere

    recordedwitha7percentinteractivity

    rate,totaling770,000timesthatusers

    interactedwiththead.

    OnthemainpagesorAOLMusicand

    AOLGames,arolloverexpandable

    banneradwasdevelopedwitha

    messageaboutgettinginvolved.As

    ateensaceturnedtoaplasticshell

    afictedwithmannequinism,several

    optionswereoered:takeatestto

    determineiyoureatrisk;learnabout

    waystocurethedisease;signupor

    mobilealerts,watchanad;orclick

    throughtogetmoreinormation.

    EighteenpercentothesitevisitstoAOL

    Musicincludedaninteractionwiththe

    ad(oranaverageo19seconds),while

    1outo20othe7millionsitevisits

    bygamersonAOLGamesincludedan

    interactionwiththead(oranaverage

    o16seconds).

    AnotheradontheAOLWelcomeScreen

    andAOL.comhomepageeatured

    ananimatedyittingaroundthe

    screen.Whentheywasswattedwith

    thecursor,itdisplayedtheslogan,

    Buggedenough.Dosomething.

    FightMannequinism.org.Duringa

    singleweekend,theadappearedonthe

    WelcomeScreenmorethan23million

    times,andapproximately800,000

    othesitevisitorsclickedthrough

    toFightMannequinism.org.The

    music,gamingandcelebritywebsites

    registeredmorethan28millionsite

    visits;6.1percentothosewhoviewed

    theadinteractedwithit,oranaverage

    o16seconds(approximatelytwiceas

    longasvisitorsgenerallystaywithan

    onlinead).

    Overall,thesitetracto

    FightMannequinism.comsurpassed

    thesponsorsexpectations.Over

    asixweekperiod,atotalo153.5

    millionimpressionswereserved

    acrosstheentireAOLcampaignor

    FightMannequinism.com.Themedia

    campaignwonasilverawardatthe

    2005MIXXAwards(Marketingand

    InteractiveExcellenceAwards)inthe

    publicservicecategory.

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    6 CASE STUDIES New Media and The Future o Public Service Advertising

    Website: www.AbovetheInuence.com

    Sponsor: WhiteHouseOceo

    NationalDrugControlPolicyin

    partnershipwiththePartnershipora

    Drug-FreeAmerica

    Purpose: Tohelpteensresistthe

    pressuretouseillicitdrugs

    Target audience:Teensages14to16

    When:November2005ongoing

    AbovetheInuenceisthenewyouth-

    targetedanti-drugmediacampaign

    romtheOceoNationalDrugControl

    Policy(ONDCP).Itsgoalistohelp

    teensdealwiththeexternalpressures

    thatputthematriskorunhealthy

    behaviors.Thecampaignisaimedat

    encouragingteenstoliveabovethe

    inuenceasopposedtounderthe

    inuencetohelpteensrecognize

    thepoweronegativeinuencesand

    resistthem;tostaytruetothemselves;

    tosurroundthemselveswithpositive

    inuences;andtorealizethatthey

    canbeapositiveinuenceonother

    people.Themessagesspecically

    ocusonhelpingteensdealwiththe

    competingpressuresintheirlivesthat

    leadtousingmarijuanaandotherillicit

    drugs,drinkingalcohol,andengagingin

    sexualactivities.

    Theapproachistheresultoextensive

    qualitativeandquantitativetestingthat

    indicatedthatteensrecognizeabove

    theinuencetobethepolaropposite

    obeingundertheinuenceoillicit

    drugs.Theresearchalsoindicatedthat

    themessagetostayabovetheinuence

    hadtocomethroughateen-to-teen

    voicetoberelevant.Thecampaign

    messagesconsiderthedierent

    sensibilitiesandattitudesoboysand

    girlsandyoungerandolderteensin

    supportingateensabilitytomakethe

    rightdecisionandresistengagingin

    unhealthyandriskybehaviors.

    ThebrandlaunchedonNovember2,

    2005withanintegratedmultimedia

    campaigndesignedtocapturethe

    ragmentedmediahabitsoyouth

    consumers.Aniconwithanup-arrow

    inacircleidentiesthecampaign

    brandintelevision,printandweb

    adsthatdriveteenstothesitewww.

    AbovetheInuence.com.Thestrategy

    orselectingthespecicmediaoutlets

    istoconnecttoteensthroughmedia

    theychoosetoconsume,andavoid

    exposureinnon-youthoutletsororced

    exposuresituationssuchasChannel

    Oneinschools.

    TherstosixTVspots,entitled

    Awakenings,introducedanddened

    thenewbrandanddirectedviewersto

    thecampaignwebsite.Duringtherst

    twomonthsothecampaign,thesite

    receivedmorethan2.7millionvisitors.

    Visitorsspentanaverageo5minutes

    and57secondsonthesite.Asthe

    campaignrollsoutnewads,webtrac

    isexpectedtoexceedtheinitialsite

    sessions.

    Above the Infuence

    THE CAMPAIGN

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    KAISER FAMILy FOUNDATION 7

    Themediaplanentailsrunningads

    across12cablenetworks,including

    MTV,Fuse,andTheN,andonthe

    broadcastnetworksmostviewedbythis

    agegroupsuchasWB,FoxandUPN.

    Nationalprintadstarget23magazines

    readbyteenssuchasTeen People,

    Skateboarder, J-14,andPlaystation.

    Othernontraditionalout-o-home

    vehiclestargettheyouthliestyleclosest

    tothepointoriskscreensthatscroll

    commercialswhereteenshangout

    inmalls,arcades,gamingstores,and

    movietheaters.Inaddition,interactive

    adsplacedonsitessuchasYahoo!,

    GameSpy,andIGN.comdirectteensto

    www.AbovetheInuence.com.

    TheAbovetheInuencewebsite

    ocusesontherealitiesandpressures

    otheteencultureissuesthatdeal

    withttingin,bodyimage,sel-esteem,

    sexualactivity,materialismandbullying.

    Thesiteeaturesmultipleinteractive

    activitiessuchasquizzes,polls,games,

    andrealitychecksorsituationsteens

    mayndthemselvesinwiththeir

    peers.Therearealsodownloadable

    campaignmaterialssuchaswallpaper,

    screensavers,signaturesandaway

    messages.Teensareencouragedto

    makeapersonalstatementabout

    beingabovetheinuence,withbuddy

    iconsthatcanbecustomizedor

    personalwebsitesorblogs.Another

    eaturecalledMOXshortor

    MObileXpressionsisarevolving

    galleryophotosandpostsromteens

    aroundthecountryexpressingtheir

    eelingsaboutnegativeandpositive

    inuencesontheirlives.Teensare

    invitedtosubmitpodcasts,videos,

    poetry,drawings,andgratiart.

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    8 CASE STUDIES New Media and The Future o Public Service Advertising

    THE CAMPAIGN

    Website: www.heroesprojectindia.org

    Partners:HeroesProject,KaiserFamilyFoundation,AvahanInitiative

    (Bill&MelindaGatesFoundation)

    Purpose:Toeducatethepublicabout

    HIV/AIDSandreducestigma

    Target Audience:Indianyouth(1524

    yearsold)

    When:November23January29,2006

    TheHeroesProjectisathreeyear

    nationalHIVpreventionandeducationinitiativelaunchedinJuly2004

    byactorRichardGereandIndian

    businesswomanParmeshwarGodrej.It

    seekstopreventanHIV/AIDSepidemic

    inIndiabyeducatingthepublicand

    reducingstigmaanddiscrimination.

    TheHeroesProjectounditsbeginnings

    inATimeorHeroes,aneventheld

    inMumbai,IndiainDecember2002thatraisedundsorpediatricAIDS.

    Withtechnicalandsubstantivesupport

    romitspartnerstheKaiserFamily

    FoundationandtheAvahanInitiative

    (Bill&MelindaGatesFoundation),the

    HeroesProjecthasmanagedtoturnthe

    momentumromasingleeventintothe

    largest-evermediaandsocietalleaders

    campaignonHIV/AIDSinthecountry.

    TheHeroesProjectpubliceducation

    campaignonHIV/AIDSincludesTV,

    radioandprintPSAs,entertainment

    programming,inormationalmaterials

    includingabrochureandwebsite,and

    on-the-groundevents.Inaneortto

    ndnewandmoreengagingwaysto

    shareinormationwithyoungpeople,theProjectdecidedtousemobile

    phonesandtextmessaging(SMS),as

    theirusageandgrowthinIndiaarevery

    high.

    Aso2005therewere41millionmobile

    subscribersinIndia.Approximately1.2millionsubscribersareaddedeach

    month.By2007,themobilemarket

    istargetedtogrowto200million

    subscribers.EverycellphoneinIndia

    isequippedwithtextmessaging

    hardwareandsotwaresupport.Today,

    IndianSMStracisroughly900million

    amonthandgrowing.

    TheSMScampaignwasashort-term

    tacticaldrivetoincreaseawarenessina

    waythatsnew,relevantandengaging

    oryoungpeople,usingamedium

    theyarecomortableandamiliarwith.

    YoungpeopleinIndiaarecrazed

    aboutSMSasitischeap,ast,andallows

    themtoalwaysbeon.Fromcollege

    classroomstocorporateboardrooms,peoplethroughoutIndiaaresharing

    theirthoughtsthroughSMS.Apart

    romaccessingdata,SMShasbecome

    anextremelypopularinteractivitytool

    inIndia.Millionsopeoplearealready

    usingSMStoaccessarangeoservices

    includingring-tones,screensavers,

    jokes,datingadviceandtheweather.

    Gain rom Gaan (Gain rom Knowledge)

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    KAISER FAMILy FOUNDATION

    TitledGainromGyaan(Gainrom

    Knowledge),thetext-messagingcampaignwaslaunchedbytheHeroes

    ProjectandSTARTVNetwork(asparto

    abroaderpartnershipbetweenthese

    twoorganizationsandtheKaiserFamily

    Foundation),inassociationwithRadio

    Mirchi.Itwasthersteortoitskind

    inIndiaoeringuserstheopportunity

    toaccessHIV/AIDSinormationontheir

    cellphones.Thecampaigntargeted1524year-olds,whoaccountorabout

    35%oallnewHIVinectionsinIndia

    today.

    TwoTVandthreeradioPSAswere

    developedbytheHeroesProjectto

    promotetheSMScampaign.They

    airedacross11TVnetworksandone

    radionetworkinIndia.Inaddition,theHeroesProjectsentoute-notices,

    viralmessagesthroughcellphones,

    postersande-bannerstopromote

    thecampaign.VideoDJsonpartner

    TVstationspluggedthecampaign

    ontheirvariousshows.Viewerswere

    encouragedtotextthenumberAIDS

    (7827)ontheircellphones.

    OnsendingAIDS(7827),ausergetsa

    menuthatallowsthemtoa)getanAIDSact,b)getdetailsaboutcontactinga

    helpline,orc)entertheGainromGyaan

    Contest.Itheuserpressesa),they

    getoneo10dierentAIDSactsand

    gures.Forexample,InIndia,atleast

    onepersonisinectedwithHIVevery

    minute!Toprotectyoursel,ndout

    moreatwww.heroesprojectindia.org.

    FromOctober2005throughJanuary2006,therewere31,695hitsorthis

    option.

    Ithecell-phoneuserpressesb),an

    instructionalmessageappears,Speak

    totrainedcounselors.CallSAADHAN

    Helplinesat022-2389222.Thishotline

    isoperatedbythenon-governmental

    organizationPopulationServicesInternational(PSI)inanumbero

    citiesacrossIndia.HeroesProjectand

    PSIpartneredtomakethishotline

    availablebymobilephone,asthereis

    nounctioningnationalAIDShotline

    inIndiaatpresent.FromOctober2005

    throughJanuary2006,therewere5,177

    hitsonthisoption.

    Finally,itheuserchoosestoplaythe

    GainWithGyaancontest,theyhaveachancetotakeaquiztobeentered

    intoachancetowinoneothree

    dailyprizes.Thequizconsistsove

    questionsthatauserhastoanswerone

    byone.Thequestionsnotonlytest

    HIV/AIDSawarenessbutcompelthe

    usertoreasonontheissue.Whilea

    correctresponseallowstheuserto

    moveontothenextquestion,incaseoawronganswerheorshecantryagain

    untiltheygetitright.Gitsincluded

    t-shirts,mugs,bags,cellphonebands,

    andwristbands,allwithrelated

    HIV/AIDSmessagingonthem.There

    were50,567hitsonthecontestoption.

    Inall,therewerenearly100,000hits

    tothetext-messaginginormationalcampaign(99,628).Duetothesuccess

    otheeort,theHeroesProjectplans

    toexpanditsuseoSMS,andislooking

    intointeractivegamingviamobile

    phonesaswell.

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    10 CASE STUDIES New Media and The Future o Public Service Advertising

    Website: www.teenpregnancy.org

    Sponsor:TheNationalCampaignto

    PreventTeenPregnancyandounding

    partnerTeen People

    Purpose:Tohelpteenspersonalizethe

    riskoteenpregnancy

    Target Audience:Teensages13and

    older

    When:May2002topresent

    InMay2002,theNationalCampaign

    toPreventTeenPregnancybegan

    sponsoringanannualnationwideevent

    designedtoreachteenswheretheygo

    online.Insteadowaitingorteensto

    nditswebsite,theNationalCampaign

    askspopularteensitestopartneror

    aone-dayevent.TheNationalDay

    toPreventTeenPregnancyrevolves

    aroundanInternet-basedactivitythat

    combinestwopopularteenpastimes:searchingorhealthinormationonline

    andtakinganinteractivequiz.

    Whilevisitingtheiravoritesites,

    teensareinvitedtotakeaquizthat

    involvesrealliescenariosaboutsex

    andrelationships.Thepurposeothis

    quizistohelpteenspersonalizetherisk

    ogettingpregnantandunderstand

    thatinordertopreventpregnancy,

    theymustthinkaboutwhattheywill

    dobeforetheyareinariskysituation.

    Sincemanyteenswhogetpregnant

    stillthinkitcanthappentome,the

    scenariosencourageteenstostopand

    thinkabouthowtheywouldhandlea

    situationthatcouldhappentothem

    anddecidewhattheywoulddointhe

    moment.Attheendothequiz,teensgetascoretondouthowawarethey

    areotherisksandareinvitedtoe-mail

    thequiztoariend,signuporanonline

    community,andgototheCampaigns

    websitetolearnmoreaboutpreventing

    pregnancy.

    Over170nationalorganizationsand

    websitespartneredorthe2005National

    DaytoPreventTeenPregnancy.While

    theprimaryocusotheNationalDayis

    onpartneringwithteenwebsites,the

    eventprovidesitsnationalpartnersa

    hookortheirownlocalevents.The

    NationalCampaignpartnerswith

    organizationsthatrepresentdiverse

    ethnic,racialandreligiousgroups,anda

    widerangeoyouth,parent,education,publicpolicy,health,andcorporate

    interests.Approximatelyone-thirdothe

    partnershavesiteswhereteensregularly

    surorunsuchasblogs,games,quizzes

    music,shopping,celebrity,andhealth

    sites.Manyothewebsitepartnerswere

    targetedbecausetheywereamongthe

    top20sitesrequentedbyteenssuchas

    AOLRed,TheWB.com,andBuddyprole

    com,andbyteenboysinparticular,such

    asGameWinners.comand

    Newgrounds.com.

    Howeachwebpartnerparticipates

    dependsontheocusotheparticular

    site:somepromotedthequizonthe

    homepageordisplayeditinbannerads

    whileothersintegratedthemessage

    intotheircontent.Forexample,onesitehypedtheNationalDaytobloggers

    anotherpromotedthequizinitsto-do

    list,yetanothereaturedtheissueina

    column,andstillanotherranapoetry

    writingcontestonthetopic.Someweb

    partnerslinkedtothesiteortheday

    THE CAMPAIGN

    National Da to Prevent Teen Pregnanc

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    KAISER FAMILy FOUNDATION 11

    andothersstayedconnectedorthe

    month.FoundingpartnerTeen People

    magazineeaturedtheNationalDayin

    thepagesothemagazineaswellason

    itswebsite.

    Theonlinequiztakesabout10minutes

    andwasdevelopedbyteenswith

    thehelpotheNationalCampaigns

    YouthLeadershipTeamandYouth

    OnlineNetwork,Teen Peoples12,000trendspotters,andvisitorstothe

    NationalCampaignwebsite,alongwith

    mediaexpertsandhealthandyouth-

    serviceproessionals.

    Sincetherstquizin2002,the

    numberoparticipantshasincreased

    morethaneight-old,rom75,000

    to630,000in2005.Atertakingthe

    quiz,teensareaskedtoparticipate

    inanoptionalevaluation.Although

    notarepresentativenationalsample

    andcomprisedlargelyogirls,the

    evaluationsindicatethatteensthought

    thequizwasinormative,madethem

    think,andgavethemideasabout

    howtohandlecertainsituations.O

    thosewhocompletedtheevaluation,

    84percentsaidthequizmadethemthinkaboutwhattheymightdoinsuch

    situations,and57percentsaidtheyd

    talktotheirriendsaboutthesituations

    describedinthequiz.Someevensaid

    thattheythoughttheyknewalotabout

    sexbutthequizmadethemrealizehow

    littletheyactuallyknow.

    Teenswhotakethequizdonot

    automaticallyenduponthewebsite

    ortheNationalCampaigntoPrevent

    TeenPregnancy.Inordertopreserve

    thepeer-to-peertoneothequizand

    toguardagainstteenseelingpreached

    toabouttheonecorrectanswertothe

    quizquestions,exposuretotheNational

    Campaignswebsitedoesnothappen

    untilatertakingthequizwhenteens

    areaskeditheywanttondoutmoreaboutpreventingpregnancy.Atthis

    time,theycanlinktothewebsiteorthe

    NationalCampaignwheretheycanget

    moreinormationandchoosetojoin

    theCampaignsYouthOnlineNetwork.

    TheYouthOnlineNetworknowincludes

    morethan6,000teensyear-roundwho

    regularlyreceiveupdatesromthe

    Campaignandoertheiradviceand

    opinions.

    FortheupcomingNationalDay,

    scheduledorMay3,2006,theYouth

    OnlineNetworkhassuggestedseveral

    waystopromotetheeventinonline

    communities:placeaniconandlinkto

    thequizorinsertaPSAon

    MySpace.comprolesorpersonal

    websites,andspreadthewordusingane-mailchainletter.Amongthenew

    webpartnersisdeviantART.com,a

    popularonlinewebsiteoryoungartists

    tointeractandsharetheirart.

    Otherpromotionalmaterialsare

    availableonlineattheNational

    Campaignsuchaspostersand

    postcards,wristbandsandtemporary

    tattoos,andteentipsorpromoting

    theeventintheirschoolsandlocal

    communities.Thecampaignisalso

    supportedwithPSAsinnationaland

    localmediaoutlets,andschooland

    communityeventsatInternetcaes,

    youthprograms,andotherteenactivities,allowhichdrivetrac

    totheonlinequizandcontributeto

    localawarenessoteenpregnancy

    prevention.

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    12 CASE STUDIES New Media and The Future o Public Service Advertising

    Website:www.smallstep.gov

    Sponsor:U.S.DepartmentoHealth

    andHumanServicesandAdCouncil

    Volunteer Agenc:McCann-Erickson,

    NewYork

    Purpose:Toreversethetrendtoward

    obesityandpromotehealthierliestyles

    Target audience:Adultsandchildren

    When:March2004topresent

    TheSmallStepcampaignisanational

    multimediainitiativedesignedto

    promotehealthierliestylesamong

    Americansatriskoobesityandlong-

    termchronicdisease.Themessage

    istotakesmallstepseachdayto

    increasephysicalactivityandimprove

    eatinghabitsinaneorttoprevent

    obesityandsubsequenthealthrisks.

    Thecurrentcampaignconsistsotwo

    strategictargets:therstphasetargets

    adultsandlaunchedinMarch2004,

    whilethesecondphasetargetschildren

    ages6to9,andlaunchedinNovember

    2005.

    Thepublicserviceadsintherstphase

    otheinitiativewerecreatedinEnglish

    andSpanishorbroadcast,print,

    outdoorandtheInternet.ThePSAs

    aredesignedtoempowerindividuals

    withachievablegoalsandactions

    orattainingahealthyliestyle.The

    television,radio,newspaper,online,

    out-o-homeandmagazineads

    directaudiencestoauser-riendly,

    interactivewebsitewithcomprehensive

    inormation,interactivetools,and

    anelectronicnewsletter.Allothese

    componentsseektoinspireconsumers

    toadoptsimplestepsthatcanimprove

    theirdietandincreasethelevelo

    physicalactivityintheirdailyroutines.

    Approximately250onlineanddigital

    mediapartnershaveparticipatedin

    thiscampaignthroughdonatedmedia.

    115,000visitorshavesignedupor

    theelectronicnewsletter,andnearly

    70,000havesigneduportheactivity

    trackertohelpthemsetandreach

    theirliestylegoals.ThroughtheAd

    Councilsdonatedmediapartnership

    withMSN,arichmediacampaign

    wasdevelopedbyMSNsbranded

    entertainmentgroupthateatured

    smallsteps.Therichmediainitiative

    ranacrosstheMSNnetworkinall2005.

    Thecampaignhighlightedanumbero

    smallstepsbyplacingstickypadnotes

    invariouslocationsontheusersscreen

    encouragingthemtoclickthrough

    tolearnmorewaystoimprovetheir

    liestyles.

    Additionally,specialevents,giveaways,

    andpresscoveragecontributedto

    drawingmorethan2.6millionunique

    visitorstothewebsiteduringthe

    rst18monthsothecampaign.

    Onesuchprogram,abraceletgive-

    awaypromotion,evolvedintoaviral

    campaignlistedonsitessuchaswww.

    reestu.com.Thesepostingsresulted

    insellingout12,000pairsin18days,

    whichtranslatedinto24,000individuals

    wearingthecampaignbracelet.

    THE CAMPAIGN

    Small Step

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    KAISER FAMILy FOUNDATION 13

    Thesecondphaseothecampaign,

    targetedtokids,includesPSAson

    televisionandtheInternetinboth

    EnglishandSpanishlanguagethat

    endwiththetagline,Canyourood

    dothat?Run,throw,think,eatbetter.

    Thegoalothechildhoodobesity

    preventioncampaignistohelpyoung

    childrenmakebetteroodchoicesand

    adopthealthierliestylesbyshowing

    themthateatingwellcanhelpthem

    dotheunthingstheylovetodo,only

    better.Thecampaignwebsiteand

    specialpromotionpartnersinclude

    WarnerBrothers,MarvelCharacter

    Appearances,ScholasticInc.,ePrize,and

    theNationalBasketballAssociation.

    Inaddition,theNationalAssociation

    oBroadcasters(NAB)encouraged

    itsmemberstoeaturetheTVspots

    inchildrensprogrammingatleast

    threetimesperweekduringthe

    monthoOctober(aspartoNational

    ChildhoodObesityPreventionMonth),

    andcontinuetheirmediasupport

    throughouttheyear.Thechild-targeted

    campaign,withthehelpotheNAB,

    hasresultedinmorethan$800,000

    indonatedmediaromtheEnglish-

    languagebroadcastcommunityinthe

    rstourmonthsothecampaign.

    ThePSAsdirectchildrentovisitthekids

    sectionothewebsitewww.smallstep.

    gov/kidstolearnabouthealthyeating

    habitsandplayinteractivegamesand

    activitiesdesignedtodevelopskills

    ormakinggoodoodchoices.One

    game,developedinpartnershipwith

    theWB,eaturestheTazmanianDevil

    andLooneyTooncharactersBugs

    Bunny,DayDuck,andPorkyPig.I

    kidsstayonthesitetoolong,amessage

    appearsonscreenthattellsthemtodo

    somethingactiveandcomebacklater,

    aterwhichtheyarekickedothesite.

    Educationalmaterialsdevelopedin

    partnershipwithScholastic,Inc.have

    alsobeenaddedtothesitetoextend

    thecampaignsreachtoteacherswho

    donotdirectlyreceivehardcopieso

    thematerialsintheirclassrooms.In

    February2006,theSmallStepChallenge

    launchedatthekidsportionothe

    website.Itisanonlinesweepstakes

    developedwithandmanagedprobono

    byePrize.Childrenages6to11are

    invitedtoregisterandlogintoanswera

    newdailytriviaquestionabouthealthy

    eating.Theygetamessagethattells

    themitheywererightorwrong,what

    therightanswerwas,andarelated

    call-to-actiontoencouragethemto

    incorporatewhattheyvelearnedinto

    theirdailyhabits.Eachtimetheylog

    inandanswerthequestion,theyget

    anewchanceataweeklyprizeoan

    NBAorWNBAbasketballandgitpack.

    Eachquestionansweredalsogetsthem

    anewentryorthegrandprizea

    visitbySpiderMantotheirschool.

    Itheywin,SpiderManhostsan

    assemblyattheschooltotalkaboutand

    demonstratewhatadierencehealthy

    eatingandactivityhabitscanmake.

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    14 CASE STUDIES New Media and The Future o Public Service Advertising

    Website:www.girlsgotech.org

    Sponsor:GirlScoutsotheUSAand

    AdCouncil

    Volunteer Agenc:KaplanThaler

    Group,NewYork

    Purpose:Toencouragelie-long

    interestinmath,scienceandtechnology

    Target audience:Tweengirlsand

    younger

    When:2003topresent

    GirlsGoTechisanationalinitiative

    toencouragegirlstodevelopan

    earlyinterestinmath,scienceand

    technology,andmaintaintheirinterest

    astheygrowup.Thetendencyamong

    girlsistoexhibitinterestandability

    inthesesubjectsatayoungagebut

    thentoloseinterestastheygrowolder.

    Thegoalothiscampaignistoreverse

    thistrendandprovidesupportor

    girlspursuitocareeropportunitiesin

    relatedelds.

    TheGirlsGoTechcampaignuses

    broadcast,printandonlinepublic

    serviceadvertisingtoeducatethe

    publicandpolicymakersaboutthe

    importanceokeepinggirlsinterested

    inmath,scienceandtechnology

    toensureadiverseandproductive

    workorce.Thetelevision,radio,online,

    newspaperandmagazinePSAseature

    thetaglineItsherutureDothe

    mathanddirectviewers,listenersand

    readerstowww.girlsgotech.org,where

    theycanndactivitiestoengagegirlsin

    thesesubjects.

    ThetelevisionPSAcampaign,which

    depictshumorousinteractionsbetween

    parentsanddaughtersaboutmath,

    scienceandtechnologyacts,was

    honoredatthe2003Advertising

    WomenoNewYork(AWNY)annual

    TheGood,Bad&UglyAwardsShow.

    TheInternetwasusedtolaunchthe

    campaignin2003bysending400,000

    e-mailstoparentsandcaregiversogirl

    inthetargetagegroup.Thee-mails

    receiveda34percentresponserate

    (approximately136,000othetarget

    groupwhoreceivedthee-mailopened

    andviewedit),and2.8percentclicked

    throughtotheGirlsGoTechwebsite.

    Throughadonatedmediapartnership

    withYahoo!inMarch2005,atextlinkto

    promotewww.girlsgotech.orgranon

    thehomepageoYahoo!andresultedin

    a750percentincreaseintraconthe

    sitethatoneday.

    Thewebsiteisaplacewheregirlscan

    playgamesandlearnaboutcareerssuch

    asbeinganengineer,pharmacist,urban

    planner,meteorologist,cryptographer

    andcomputerprogrammer.Parents

    canalsondactivitiestoengagegirls

    indiscoveringeverydayexperiences

    integraltomath,scienceand

    technology.Initially,thesiteeatured

    threeinteractivegamestoprovidea

    unwayorunderstandingandusing

    mathandscienceineverydaylie.The

    gamesinvolvecomposingdigitalmusic,

    creatingkaleidoscope-likedesigns,

    understandinghowthebraindeciphers

    messages,anddecodingcrypticcodes

    ormessagesusedtosecureinormation

    online.Eachgametakesanaverage

    othreeorourminutestoplay.The

    successotherstthreegamesledto

    expandingthesitetoincludeonemore

    gametheollowingyear.

    Girls Go Tech

    THE CAMPAIGN

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    Acknowledgements

    Specialthankstothosewhopaticipatedininterviewsaspartothepreparationothisreport:

    Marian Huhman, Ph.D.,Evaluation Team, VERB Campaign

    CentersorDiseaseControlandPrevention,Atlanta,GA

    Lori Asbur,Advertising/Marketing Director, VERB CampaignCentersorDiseaseControlandPrevention,Atlanta,GA

    Robert Denniston,DirectorNationalYouthAnti-DrugMediaCampaign,Washington,DC

    Barbara Shimaitis,Senior Vice President, Interactive ServicesAdCouncil,NewYork,NY

    Patt Goldman,

    Vice President, ResearchAdCouncil,NewYork,NY

    Paula Veale,Executive Vice, President, Corporate CommunicationsAdCouncil,NewYork,NY

    Heidi Arthur,Senior Vice President or CampaignsAdCouncil,NewYork,NY

    Marisa Nightingale,Senior Director, Media Programs and youth InitiativesNationalCampaigntoPreventTeenPregnancy,Washington,DC

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    Additional copies of this publication (#7469) are available on the Kaiser Family Foundations

    website at www.kff.org.

    The Kaiser Family Foundation is a non-profit, private operating foundation dedicated to

    providing information and analysis on health care issues to policymakers, the media, the

    health care community, and the general public. The Foundation is not associated with

    Kaiser Permanente or Kaiser Industries.

    The Henry J. Kaiser Family Foundation: 2400 Sand Hill Road, Menlo Park, CA 94025

    Phone: 650.854.9400 Fax: 650.854.4800

    Washington Office: 1330 G Street N.W., Washington, DC 20005

    Phone: 202.347.5270 Fax: 202.347.5274

    www.kff.org