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Creating the global research village Serving European NREN’s Serving European NREN’s NETWORK MANAGEMENT SYSTEM SELECTION PROCESS 10 th TF-NOC Meeting - Cambridge Richard P.J. Sanigar 21/03/2014

NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

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Page 1: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

NETWORK MANAGEMENT SYSTEM SELECTION PROCESS

10th TF-NOC Meeting - Cambridge

Richard P.J. Sanigar 21/03/2014

Page 2: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process Introduction • The Journey……. • Dashboard is a Network Monitoring System (NMS) that processes

SNMP traps received from Network equipment failures. Raw network alarms are correlated into higher-level alarms stored in a MySQL database. It is also integrated with Nagios for monitoring network services.

Page 3: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 4: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 5: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 6: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 7: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 8: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 9: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 10: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 11: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 12: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 13: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Main Drivers: • Faster Correlation. • Greater Flexibility. • Loose Coupling with other core business systems: CMDB, Ticketing

System. • More Dynamic. • Greater Accuracy/Reliability. • More Scalable.

Page 14: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

The Options: • Do Nothing. • Change existing system. • Re-develop system. • Use open-source system that is modified. • Procure a commercial off the shelf system (COTS).

Page 15: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

The Method: • Workshops set up with key personal to gather system requirements. • MoSCoW categorisation of business requirements. • Explode system into core components. • Analysis of core components. • Production of process flow diagrams. • Review of open-source NMS.

• WebNMS, Spiceworks, OpManager, OpenNMS, Zenoss, Zabbix, Hyperic, NetXMS

• Review of COTS. • IBM Netcool

• Develop Prototype.

Page 16: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 17: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 18: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 19: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

The Options: • Do Nothing

• The current system does not satisfy some of the key business requirements. This option would give no business benefit.

• Change existing system • It is not technically possible to modify the existing code to meet the

key business requirements. This option was not viable. • Re-develop system

• The new proposed architecture is event-driven with many processes being multi-threaded. All of the business requirements would be met.

Page 20: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

The Options (cont.): • Use open-source system that is modified.

• Although development time is reduced, not all of the business requirements would be met. The OpenNMS API reviewed was found to be unable to facilitate the additional functionality required by the business.

• Procure a commercial off the shelf system (COTS). • The NETCool and Tivoli suite of applications, satisfied the majority

of the ‘Must’ business requirements, however the price far exceeded the available budget. On price alone, this was not a viable option.

Page 21: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process

Page 22: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management System Selection Process – End Goal

Page 23: NETWORK MANAGEMENT SYSTEM SELECTION PROCESS€¦ · Creating the global research village Serving European NREN’s Network Management System Selection Process The Method: • Workshops

Creating the global research village

Serving European NREN’s Serving European NREN’s

Network Management Selection Process - Questions

Any Questions?