NetApp DataFabric Manager Installation GIC-OC-V1_5

5 Operation Checklist Template

Service Design PackageOperation ChecklistNetApp DataFabric Manager Installation GICProject NameGlobal File Service

Project ID

Version1.5

Author(s)Patrick King, Mike Pierro [Dell]

Document DateOctober 20, 2010

Document Control Number

Document File NameNetApp DataFabric Manager Installation GIC-OC-V1_5.doc

Operation Checklist Template Version 3.0, December 8, 2008PurposeTo define the steps and sequence for a procedure identified in an operational process, and to verify that all steps have been completed. Content Summary

The Operation Checklist template includes usage instructions for creating and publishing checklists, preliminary configuration information and prerequisite requirements, procedural steps, verification activities, and applicable appendices.Contents

31Purpose

32Operation Procedure Identification

33Before You Begin

33.1 Enter Configuration Information

43.2 If Applicable, Print the Document

44Sign In

45Preliminary Configuration Information

55.1 Hardware and Software Prerequisites

6License Requirements:

7DataFabric Manager Database Backup Requirements:

8Monitoring and Alerting Requirements:

8IQ/OQ Requirements:

96DataFabric Manager Installation

96.1Installing DataFabric Manager

116.2Configuring DataFabric Manager to use SNMP

127DataFabric Manager Database Backup

127.1DataFabric Manager Database Backup Filer Configuration

147.2Scheduling The DataFabric Manager Backup

158Operations Manager Security

158.1Creating A Backup Administrator Role Within The Operations Manager Interface

168.2Adding Administrative Groups Within The Operations Manager Interface

179Alarms

179.1Configuring DataFabric Manager to Use the SMTP Gateway For Alerting

189.2DataFabric Manager Alerting

189.3SCOM Alarm Forwarding (If Applicable)

1910Set DFM Security

2011Verification

2112Document Sign-Off

2213References

2214Document History

23Appendix A DataFabric Manager Monitoring and Alerting

25Appendix B DataFabric Manager Database Restore

25Restoring the Database From the Archive-Based Backup

1 Purpose

This checklist provides detailed instructions on how to install and configure NetAPP DataFabric Manager which includes NetApp Operations Manager and Protection Manager. DataFabric Manager provides infrastructure services for various applications through NetApp Management Console. The DataFabric Manager application delivers comprehensive monitoring and management through alerts, reports, and configuration tools from a central point of control, to allow administrators to keep the storage infrastructure running 24X7, ensuring data availability and business continuance. DataFabric Manager also facilitates enterprise disk-based backup for large scale deployments by providing a central interface for configuring and monitoring SnapVault relationships, retention policies, and backup schedules. Services running on DataFabric Manager pass data to the client applications that run in NetApp Management Console. NetApp Operations Manager is the Web-based user interface of DataFabric Manager, from which you can manage multiple storage systems, as well as day to day monitoring, alerting, and reporting about the storage infrastructure.NetApp Protection Manager simplifies the managing and monitoring of SnapVault data protection relationships and performs failover operations easily and efficiently by automating and eliminating repetetive tasks. Protection Manager simplifies this work by employing configuration policies, convenient wizards, and automated verification of certain aspects of the data protection configuration. It lets you launch a backup, restore, or failover operation with a single click.2Operation Procedure Identification

This checklist is used for the following procedures:

Procedure IDProcedure NameDescription

3Before You Begin

This document enables the use of MS Word field codes to help you record information that may appear in more than one place in the document. The use of field codes is OPTIONAL.

Before you execute or print this checklist, MS Word may prompt you for configuration information that will be recorded in the appropriate places within the document. This section explains how you are to enter information in the required fields.

3.1 Enter Configuration Information

Follow these steps to enter the configuration information for your checklist, if needed (if no configuration is required, delete this section).

1. Open the checklist document. Then press CTRL+A to select the entire document.

2. Press F9.If the Update Table of Contents box is displayed, click on Update entire table. Otherwise, go to the next step. 3. You may be prompted to enter a specific value for a series of standard fields that may be used throughout the document. Each field should initially contain a placeholder value, such as REPLACE THIS TEXT, or a description of the field. When prompted, simply replace the placeholder text with the appropriate value for the field.

4. View the Header and Footer.5. Click the page header, and press CTRL+A to select the entire page header.

6. Press F9 to update all fields in the header.

7. Verify that the correct information is now displayed in the page header. If a field is not updated, right click on the individual field and select Update Field.

8. Close the Header and Footer.3.2 If Applicable, Print the Document

If you will execute this checklist on a printed copy, enter the appropriate information in the fields and print the document for execution and submission with wet signatures.

4Sign In

Important! Before you begin executing any part of this checklist, you must do the following:

1. If Electronic Execution: Type your information into the table below before executing any checklist steps. Type N/A in the signature column.

2. If Printed Execution: Print your full name on the chart below before executing any checklist steps. Print your name legibly; provide your signature, initials, and the date.

3. Record your initials in the designated space after each procedure you perform.

Full Name (Type or Print)Signature (Type N/A for electronic execution)InitialsDate

5Preliminary Configuration Information

NetApp DataFabric Manager needs to be installed on a physical server running 64-bit Microsoft Windows 2003 Server or into a virtual environment running 64-bit Microsoft Windows 2003 server on VMWare ESX v3.0.1 or later.5.1 Hardware and Software Prerequisites

The physical or virtual server which will run NetApp DataFabric Manager must meet the following minimum hardware and software requirements:Minimum Server Requirements:Hardware:Software:

4 Intel Quad Core Xeon 5440 CPU @ 2.83 GHz or 4 VCPU (ESX) Windows 2003 server Enterprise Edition, 64-bit, SP1

200GB available disk space minimum for DataFabric Manager DatabaseThe SNMP service must be enabled and started for proper management of storage subsystems.

32GB RAMVMWare ESX v3.0.1 (If applicable)

If additional features are required beyond initial scope of GFS, a more powerful platform may be required.

Minimum Workstation Requirements:

Software:

Microsoft Internet Explorer 6.0 or later

Mozilla Firefox 1.5 or later

Mozilla Suite 1.7 or later

User Requirements:

StepTaskCheck

1.The user performing the DataFabric Manager installation must have Local Administrator login permissions on the machine where the DataFabric Manager server is to be installed.

2.The user performing the DataFabric Manager installation must have a valid NetApp NOW account in order to download the DataFabric Manager license key.

3.The user installing the NetApp Management Console on a management workstation must have local Administrator login permissions on that management workstation, and a valid NOW account in order to download the Protection Manager license key.

4.The user creating the volume and CIFS share for the DataFabric Manager database backups on the remote filer must have root access to perform these tasks.

5.Obtain the names of the Storage Admin and Backup Admin Domain Groups.

6.A domain service account that runs the DataFabric Manager backup must have Local Administrator login permissions on the DataFabric Manager server and must be obtained in advance of executing this checklist via the IDM Process or local equivalent.

Section Completed By (initials): __________ Date: ___/___/___

License Requirements:Each DataFabric Manager installation requires a DataFabric Manager server license (DFMCore) in place before any other licensed features can be installed. Once the DataFabric Manager framework is in place, the licenses for other features will be obtained from the NetApp NOW website and the details to install these licenses will be found in the NetApp Filer GIC.

The table below is for informational purposes only and illustrates the features and functions that are available with each license type.

To UseInstall this license or productThat enables these features

Operations Manager DataFabric Manager server license SnapVault and Open Systems SnapVault

Monitoring

Reports

Storage Usage and Availability, such as qtrees, volumes, aggregates, LUNs and disks

Storage Systems

vFiler Units

Managing

Storage system configuration

Scripts

Monitoring and managing active/active configurations on storage systems using Cluster Console

Displaying historical and real-time performance data using Performance Advisor in NetApp Management Console

Protection Manager DataFabric Manager server license

Protection Manager license

NetApp Management Console Automated policy-based data protection for NetApp NAS and SAN storage systems

SnapVault and Open Systems SnapVault management

Provisioning Manager DataFabric Manager server license

Provisioning Manager License

NetApp Management Console Automated policy-based provisioning for NetApp SAN and NAS storage systems

Space management policies and capacity reporting.

Policy conformance checking and alerting

If you have both Protection Manager and Provisioning Manager licensed, then the following features are enabled:

Assigning provisioning policies to nonprimary nodes

Policy-based provisioning of primary storage

Assigning protection policies to provisioned datasets

Automated offline dataset and vFiler unit migration

Deduplication to eliminate duplicate data blocks

You must have a valid DataFabric Manager server license key to complete the NetApp DataFabric Manager installation. The DataFabric Manager licenses are based on the number of controllers that are being managed. To obtain the DFMCore license, please follow the detailed steps below:StepTaskCheck

1.Launch your browser and connect to http://now.netapp.com

2.Log in to the NetApp NOW site by entering a valid NOW user name and password.

3.Under the My NOW Links section on the right hand side of the page, click on My Licenses

4.Accept the terms and conditions by clicking I Accept at the bottom of the page.

5.On the Protocol Licenses Page, Select the Pull down for Show Me All Serial Numbers With Licenses, Select DFMCORE, and click Go.

6.Find the appropriate DFM license key that will be listed for your location.

7.Choose an option to either email or print the license key so that the license key information is readily available for subsequent steps in the installation procedure.

8.Logout from the NetApp NOW site and close your browser.


DataFabric Manager Database Backup Requirements:StepTaskCheck

1.Identify the NetApp filer that is to be used to store the DataFabric Manager Database backups. (1.4TB usable space available)Note: Due to the size of the DFM database, it is recommended that this Filer be at the same physical location as the DFM server.

2.From a Windows workstation or server, establish a secure connection to the filer identified in step 1 above, and log in to the filer with root access.

3.At the Filer command prompt enter >df -Ah. This will display the aggregates and their available space. Identify an aggregate with at least 1400GB of available space to be used later when setting up the DataFabric Manager Database backup share.


Monitoring and Alerting Requirements:

Alerts will be sent via an SMTP Gateway to a default Johnson and Johnson Storage Support mailbox.

StepTaskCheck

1.Obtain the fully qualified domain name of the SMTP Gateway which will be used later in the GIC when setting up alerting.

2.Obtain the Johnson and Johnson Storage support mailbox name which will be used later in the GIC when setting up alerting.

3If SCOM forwarding is required, obtain the FQDN & SNMP string of a SCOM management server that has the Netapp Appliance Watch management pack installed.

Note: Skip this step if the Netapp Appliance Watch v1.x management pack has not been installed in the SCOM environment.


IQ/OQ Requirements:A text file output displaying the DataFabric Manager services started and running will also be captured to C:\temp\dfmservices.txt.

2 DataFabric Manager Installation

2.1 Installing DataFabric ManagerTo install DataFabric Manager 4.x, complete the following steps:StepTaskCheck

1.Login via Terminal Services to the server where DataFabric Manager will be installed using a domain account with local Administrator login permissions.

2.Map a drive to the following link: \\na.jnj.com\jnjdfsroot\Windows_Server_Technology\NCS_Standard_Technologies\NAS_Technologies\DFM_Install Copy the DataFabric Manager 4.x Installer (dfmsetup-4-x-winxx.exe) to C:\temp

3.Launch the installation file and select Next.

4.Select I Accept and click Next.

5.Enter 14 digit license key that was obtained in the previous section to enable DataFabric Manager and click Next.

6.Enter a Destination Folder that has enough available capacity as specified in the prerequisites section above (approx 200GB). Click Next.

7.Select Install to Begin. Installation will take a few minutes to complete.

8.After Installation is Completed Select Next.

9.Click Finish to Open Operations Manager and Complete the DataFabric Manager Installation. The Operations Manager Web Page Will Launch.

10.NetApp Operations Manager Welcome Screen.

11.Close the NetApp Operations Manager Welcome Screen.

12.Logout from the server.


2.2 Configuring DataFabric Manager to use SNMP

The SNMP community string must be set up within the Operations Manager interface to match the settings on the storage subsystems that will be monitored and managed by the DataFabric Manager Server.

Please follow the steps in the following table to enable Operations Manager to use SNMPv1:StepTaskCheck

1.From a Workstation, launch Operations Manager web interface by opening a browser and accessing the following URL:

http://:8080/dfm/welcome

2.Click on the Log In link on the upper right corner of the Operations Manager home page and log in with the account that was used to install Datafabric Manager.

3.On the Operations Manager home page, select the Setup pull down menu, and click on Network Credentials.

4.The following page should be displayed:

5.In the summary area on the bottom of the display, click on the edit link to change the default SNMP Community string.

6.The following screen should appear:

7.Instead of public, enter the appropriate J&J standard SNMP Community string and click Update.

8.The screen will refresh, and you should now see the new SNMP Community string displayed in the summary area on the bottom of the page.


3 DataFabric Manager Database Backup

DataFabric Manager database backup is simple and powerful. You can back up the DataFabric Manager

database, script plug-ins, and performance data, without stopping any DataFabric Manager services.The backup process backs up the DataFabric Manager database critical data in compressed form using the ZIP format. DataFabric Manager server automatically converts the DataFabric Manager data to an archive format and stores the backup in a local or remote directory. You can easily move an archive-based backup to a different system and restore it.

DataFabric Manager Database backups will be run daily at 6:30 AM and placed on a NetApp Filer. The backups will adhere to a retention policy of 7 daily backups.Prior to configuring and scheduling the DataFabric Manager Database backup job, a volume and a network share must be created on the Filer which will be used as the repository for the DataFabric Manager database backups.

3.1 DataFabric Manager Database Backup Filer ConfigurationPlease follow the steps in the table below to create a volume and a share on a remote filer to store the DataFabric Manager database backups.

StepTaskCheck

1.From a Windows workstation or server, establish a secure connection to the Filer identified in the DataFabric Manager Database Backup Requirements section and log in with root access.

2.At the command prompt, type:

>vol create dfm_backup aggrx 200gaggrx is the name of the aggregate with available capacity that was identified in the prerequisite sectionand 200g is the initial size of the volume in gigabytes

3.Enable volume autosize by entering the following command:>vol autosize dfm_backup m 1400g -i 20g on

-m is for the maximum size that the volume can grow in total (1400GB)-i is for the growth increments (20GB)

4.Disable Snapshots on the volume by entering the following command:>snap sched dfm_backup 0 0 0

5.Disable the Snapshot reserve on the volume by entering the following command:

> snap reserve dfm_backup 0

6.Create a Windows CIFS share on the Volume by entering the following commands:>cifs shares add dfm_backup$ /vol/dfm_backup

7.Set specific access to the share for the domain service account specified in the User Requirements area of the Prerequisites section by entering the following command:>cifs access dfm_backup$ full control

8.Set specific access to the share for a group by entering the following command:>cifs access dfm_backup$ administrators full control

9.Remove access to the share for everyone else by entering the following command:>cifs access delete dfm_backup$ Everyone

10.Verify the creation of the share as well as access control by entering the following command:

>cifs shares dfm_backup$

11Logout of the Filer session


3.2 Scheduling The DataFabric Manager Backup Now that the DataFabric Manager database backup destination has been created on the Filer, please perform the following steps to schedule the backup for the DataFabric Manager database.

StepTaskCheck

1.Login via Terminal Services to the DataFabric Manager server with Local Administrator login permissions.

2.Open Computer Management by clicking Start Programs Administrative Tools Computer Management

3.Under Services & Applications, select Services

4.Right-click the DFM Scheduler service and select Properties.

5.Select the Logon tab and click on the This Account radio button

6.Enter the DFM domain service account user account and password

Note: Remember to include the AD domain in front of the account.

7.Click OKAccept any prompts that may be presented

8.Repeat the last 4 steps for the DFM Server service

9.Open a command prompt by clicking Start Run cmd

10.Enter following commands to stop the DFM Scheduler service:

dfm service stop scheduler

11.Enter following commands to start the DFM Scheduler service:

dfm service start scheduler

12.Enter following commands to stop the DFM Server service:

dfm service stop server

13.Enter following commands to start the DFM Server service:

dfm service start server

14.Enter following command to set the database backup folder:

dfm option set databaseBackupDir=\\filername.xx.jnj.com\dfm_backup$\

Where \\filername.xx.jnj.com = the name of the Filer identified in the DataFabric Manager Database Backup Requirements section.

Note that you must end this command with a backslash \

15.Enter following command to set the database backup retention to 7 days:

dfm option set backupretentioncount=7

16.Launch the Operations Manager web interface by selecting Start->Programs->Netapp->Welcome to Operations Manager.

Note: Accept any browser security warnings that may be generated for the remainder of this section

17Click on the Log In link on the upper right corner of the Operations Manager home page and log in with the account that was used to install Datafabric Manager.

18.Select the Setup pull down menu.

19.Select Database Backup

20.Verify the Backup Type setting is set to Archive

21.Check the Enable Schedule box

22.Select a Daily Backup and enter 06:30

23.Click on the Update Schedule button

24.Verify the settings are correct and click on the Update button

25.Log out from the DataFabric Manager server.


4 Operations Manager Security

4.1 Creating A Backup Administrator Role Within The Operations Manager InterfacePlease follow the steps in the table below to create a role and assign the role to an Administrative user within the Operations Manager interface.

StepTaskCheck

1. From a Workstation, launch Operations Manager web interface by opening a browser and accessing the following URL:

http://:8080/dfm/welcome

2.Click on the Log In link on the upper right corner of the Operations Manager home page and log in with the account that was used to install Datafabric Manager.

3.Select the Setup pull down menu.

4.Click on Roles

5.In the right pane, under Add A New Role section, type in a Backup Admin on the Role Name line.

6.Under the Capabilities section, click on Add Capabilites and the Add Capabilites window will open.

7. Click on the Groups resource tree in the left pane and select Global once the tree expands.

8.The right pane should now list available operations.

9.Under the DFM.BackupManager section, select the operations Backup, Failover, Read and Restore.

10.Scroll down the page to the DFM.Database section and select the operations Delete, Read, and Write:

11.Scroll down the page to the DFM.Event section and select the operations Read and Write.

12.Scroll down to the DFM.Policy section and select the operations Delete, Read and Write.

13.Click OK when finished with these selections.

14.This brings us back to the Add Roles page.

15.Under the Inherit Capabilities From Other Roles section, add the capabilities GlobalBackup, GlobalDataprotection and GlobalProvisioning by highlighting them and clicking on the add (>>) button.

16.When these capabilites have been added, click on Add Role.

17.Once the page refreshes, scroll down and the new role that was just added should now be visible in the Role Summary section at the bottom of the page.


4.2 Adding Administrative Groups Within The Operations Manager InterfacePlease follow the steps in the table below to create a role and assign the role to an Administrative user within the Operations Manager interface.

StepTaskCheck

1.Select the Setup pull down menu and select Administrative Users.

2.In the Add A New Administrator pane on the right side of the page, enter the group name for the Domain Storage Administrators Group.

Ex: DOMAIN\STORAGE_ADMINS_GROUP

3.Select the Role GlobalFullControl and assign it to the Domain Storage Administrators group by clicking the add (>>) button.

4.Click Add on the bottom of the page to create the group.

5.Once the page refreshes, scroll down and the new Administrator Name/Group and its assigned role that was just added should now be visible in the Summary section at the bottom of the page.

6.In the Add A New Administrator pane on the right side of the page, enter the group name for the Domain Backup Administrators Group.

Ex: DOMAIN\BACKUP_ADMINS_GROUP

7.Select the Role Backup Admin and assign it to the domain Backup Administrators group by clicking the add (>>) button.

8.Click Add on the bottom of the page to create the group.

9.Once the page refreshes, scroll down and the new Administrator Name/Group and its assigned role that was just added should now be visible in the Summary section at the bottom of the page.


5 Alarms

The monitoring and reporting functions in DataFabric Manager depend on alarms and event generation. Settings must be configured in Operations Manager to customize monitoring and to specify how and when

alarms and events will be received.5.1 Configuring DataFabric Manager to Use the SMTP Gateway For Alerting

StepTaskCheck

1.In the Control Center tab, click on the Home link. The Group Summary pane will now be displayed.

2.Click the Setup pulldown menu and select Options.

3.In the Edit Options pane on the left, click on Events and Alerts. The Events and Alerts pane will be displayed on the right.

4.In the Mail Server field, enter the fully qualified domain name of the SMTP Gateway that was obtained earlier in the prerequisitie section.

5.In the From Field in Email and Page Alerts box, enter [email protected] Where DFMServerName = Name of the DFM server

6.Optionally enter the Events Purge Interval.

7.Click Update on the bottom right of the Events and Alerts pane to save the changes.


5.2 DataFabric Manager Alerting

DataFabric Manager uses alarms to notify recipients when events occur. Alarm notifications will be sent to the Johnson and Johnson Storage Support mailbox for acknowledgement and action.StepTaskCheck


2.Click the Setup pulldown menu and select Alarms. The Alarms page will open.

3.In the Add an Alarm pane, click on the Advanced Version link on the lower right. The Advanced Add and alarm screen will open.

4.Verify that the Global Group is selected.

5.Click on Select Event by Severity and in the pull down menu on the right, choose Error or Worse.

6.Under Recipients, in the Email Recipients Non-Admins field, enter the Johnson and Johnson Storage Support mailbox name.

7.Click Add on the bottom right of the Alarms pane to add the alarm.

8.The new event will now be displayed on the bottom of the Alarms page.


5.3 SCOM Alarm Forwarding (If Applicable)If applicable, DataFabric Manager can forward alarms to SCOM using the section below.

Note that this section requires that the Netapp Appliance Watch Management Pack v1.x be installed in the SCOM environment. Otherwise skip this section.StepTaskCheck


2.Click the Setup pulldown menu and select Alarms. The Alarms page will open.

3.In the Add an Alarm pane, click on the Advanced Version link on the lower right. The Advanced Add and alarm screen will open.

4.Verify that the Global Group is selected.

5.Click on Select Event by Severity and in the pull down menu on the right, choose Error or Worse.

6.Under Recipients, in the SNMP Trap Hosts field, enter the SNMP string and FQDN of the SCOM management server in the following format:

snmp@FQDN:162

Example: [email protected]:162

7.Click Add on the bottom right of the Alarms pane to add the alarm.

8.The new event will now be displayed on the bottom of the Alarms page.


6 Set DFM Security

Note: Upon completion of this section, Operations Manager will only be accessible via HTTPS using port 8443

StepTaskCheck

1.Log in via Terminal Services to the DataFabric Manager server with Local Administrator login permissions.

2.Open a command prompt and enter the following command:

dfm ssl server setup

3.Enter the following information when prompted:

Key Size (take default) Certificate Duration (take default) Country Name

State or Province

Locality Name

Organization Name

Organizational Unit Name

Common Name (Enter the host name of the DFM server) Email Address

4.At the command prompt and enter the following command:

dfm option set httpsEnabled=yes


dfm option set httpEnabled=no


dfm option set monMinFreePercent=3


dfm option set perfAdvisorTransport=httpsok


dfm service stop http


dfm service start http


7 Verification

The table below contains screen captures and text file outputs which will be used to validate the DataFabric Manager server installation and functionality.StepTaskCheck

1.Log in via Terminal Services to the DataFabric Manager server with Local Administrator login permissions.

2.Open up a command propt and enter the following command to display that all DataFabric Manager services are enabled and active:

dfm service list

3.The dfm services should be displayed as shown:

4.To capture the output of this command to a file enter:

dfm service list > C:\temp\dfmservices.txt

5.This text file will be used as evidence showing the DataFabric Manager services started and running for the IQ/OQ.


8 Document Sign-Off All steps in this document have been completed satisfactorily.

Verification Results (Check Below)

Passed:Failed:

Comments: (if none, check N/A) N/A FORMCHECKBOX ____________________________________________________________________________________

____________________________________________________________________________________

____________________________________________________________________________________

Completed by (Signature): _______ __________________________ ___ Date: ___/___/___

9 References

Document NameDocumentNumberFile Name/Location

JnJ BIS Gen2 NetApp POC Test Plan Checklist

V1.0TED SharePoint

SDP GFS Requirements Specification v0.57.docx

V0,57TED SharePoint

GFS Vision/Scope Document V0.3 TED SharePoint

10 Document HistoryAll changes to this document following initial approval must be noted here and re-approved by the appropriate parties.

Revision No.ContactAction and Status at Action DateAction Date

.1-.8Patrick King, Mike Pierro [Dell]Draft Status2/18/10

1.0Patrick King, Mike Pierro [Dell]Published3/2/10

1.1Patrick King, Mike Pierro [Dell]Adjusted document per Q&C feedback3/8/10

1.2Patrick KingAdded SCOM Forwarding prerequisites and section4/13/10

1.3Patrick KingAdded security section per SES & updated requirements9/7/10

1.4Patrick KingChanged to DFM 4.x9/17/10

1.5Patrick KingAdded DFM service logon account changes and removed adding local admin privileges per the IDM process10/20/10

Appendix A DataFabric Manager Monitoring and Alerting

Monitoring and alerting functions in DataFabric Manager depend on event generation. Operations Manager must be configured to customize monitoring and alerting and to specify how and when you want to receive event notifications.Monitoring involves several processes. First, DataFabric Manager discovers the storage systems supported on your network by default. In order to conserve network resources, DataFabric Manager host discovery will be disabled. Hosts will then be added using either Operations Manager, or through the command line with the dfm host add command, DataFabric Manager periodically monitors data that it collects from the discovered storage systems, such as CPU usage, interface statistics, free disk space, qtree usage, and chassis environmentals. DataFabric Manager generates events when it discovers a storage system, when the status is abnormal, or when a predefined threshold is breached. If configured to do so, DataFabric Manager sends a notification to a recipient when an event triggers an alarm.DataFabric Manager uses periodic SNMP queries to collect data from the storage systems it discovers. The data is reported by DataFabric Manager in the form of tabular and graphical reports and event generation.

The time interval at which an SNMP query is sent depends on the data being collected. For example, although DataFabric Manager pings each storage system every minute to ensure that the storage system is reachable, the amount of free space on the disks of a storage system is collected every 30 minutes.A set of configuration requirements must be met to enable reception of SNMP traps from managed storage systems. On the DataFabric Manager server, no configuration is needed to start the SNMP trap listener on DataFabric Manager (the trap listener is automatically started after installation). The SNMP trap global options are also configured with default settings, although you might want to modify these settings. Enable SNMP trap listenerUse this option to enable or disable the SNMP trap listener. SNMP Trap Listener PortUse this option to specify the UDP port on which the SNMP Manager Trap Listener receives traps. Supported storage systems can send SNMP traps only over UDP port 162. SNMP Maximum Traps Received per window and SNMP Trap Window SizeUse these two options to limit the number of SNMP traps that can be received by the trap listener within a specified period.

On managed storage systems, the DataFabric Manager server must manually be added as a trap destination

on all supported systems to be monitored. The traps must be sent to the DataFabric Manager server over UDP port 162.The SNMP traps generated for the DataFabric Manager events are specified in the DataFabric Manager MIB.

The MIB provides a complete list of DataFabric Manager SNMP traps and associated trap IDs, and is found in the DFM installation directory.C:Program Files\NetApp\DataFabric Manager\misc

DataFabric Manager can send only the traps that are available in the MIB.Description of EventsEvents are generated automatically when a predefined condition occurs or when an object crosses a threshold. Event messages inform you when specific events occur. All events are assigned a severity type and are automatically logged on the Events window in Operations Manager.

Alarms can be configured to send notification automatically when specific events or severity types occur. If an application is not configured to trigger an alarm when an event is generated, information about the event can be viewed by checking the Events window in Operations Manager. It is important that you take immediate corrective action for events with severity level Error or higher. Ignoring such events can lead to poor performance and system unavailability.For detailed information on how to view and manage events, please refer to the GFS NetApp Operations Manager Work Instruction Document.

AlarmsDataFabric Manager uses alarms for notification when events occur. DataFabric Manager sends the alarm

notification to one or more specified recipients: an e-mail address, a pager number, an SNMP traphost,

or a script that can be written.

The operator is responsible for configuring which events cause alarms, whether the alarm repeats until it is acknowledged, and how many recipients an alarm has. Not all events are severe enough to require alarms, and not all alarms are important enough to require acknowledgment. Nevertheless, it is recommended that DataFabric Manager is configured to repeat notification until an event is acknowledged, to avoid multiple responses to the same event.For detailed information on how to configure and create alarms, please refer to the GFS NetApp Operations Manager Work Instruction Document.

User AlertsThe DataFabric Manager server can send alerts whenever it detects a condition or problem that requires attention. The mail server can be configured so that the DataFabric Manager can send alerts to specified recipients when an event occurs.

By default, DataFabric Manager sends out user alerts (e-mail messages) to all users who exceed their quota limits. Whenever a user event related to disk or file quotas occurs, DataFabric Manager sends an alert to the

user who caused the event. The alert is in the form of an e-mail message that includes information about the file system (volume or qtree) on which the user exceeded the threshold for a quota.

For detailed information on how to configure and create user alerts, please refer to the GFS NetApp Operations Manager Work Instruction Document.

Appendix B DataFabric Manager Database Restore

DataFabric Manager database backups can be restored only through CLI. You can restore all data by using the dfm backup restore command.

If, for some reason, the restore job fails, DataFabric Manager attempts to restore the database to its earlier state, and all temporary files that were created are deleted. If this attempt also fails, the CLI prompts you with a set of instructions to restore the original database.

Restoring the Database From the Archive-Based Backup The DataFabric Manager database can be restored on the same system by specifying the absolute path for the backup file using the dfm backup restore command.

For detailed information on how to configure and run DFM database backups and restores, please refer to the GFS NetApp Operations Manager Work Instruction

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