NES Strategic Framework Refresh

Quality Education for a Healthier Scotland

NES Strategic Framework Refresh


How did we do?Collected examples and evidence of achievements and to identify areas/issues that were not addressed.

Education to create an excellent

workforceEVIDENCE OF ACTION TO DATE

Graduate Management Training

Scheme (SG) and Finance

Management Training (NES) merged

by NLU.GP Practice managers scheme extended to

dental practices.

WHAT ADDITIONAL WORK REQUIRES

TO BE DONE?

KEEP IT? (TALLY VOTES)

YES: IIIINO: II


NES THEMES and OBJECTIVES

Our Six Strategic Themes:

education to create an excellent workforce

improving quality

reshaping the NHS workforce

responding to new patient pathways

developing innovative educational infrastructure

delivering our aims through a connected organisation

Our Ten Strategic Objectives:

01 Deliver consistent evidence based excellence in education for improved care.

02 Ensure best use of the Additional Costs of Teaching (ACT) funding.

03 Continue to build co-ordinated joint working and engagement with our partners.

04 Provide education in quality improvement for enhanced patient safety & people’s experience of services

05 Develop our support for workforce redesign.

06 Provide integrated education to support models of care which are closer to people in their communities.

07 Support education in partnership that maximises shared knowledge and understanding.

08 Develop flexible, connected and responsive educational infrastructure which covers people, technology and educational content.

09 Establish a performance structure which connects individual performance to our objectives.

10 Improve the sharing of knowledge across our organisation.


Are we making our values live?


NHS Scotland values

NES ways of working In other words?

Care and Compassion

Work together with others to benefit Patients mutual-NES

Openness, Honesty and Accountability

Be Open, Listen and Learn open-NES

Give People Power and Lead by Example enable-NES

Promote Equality and Value Diversity fair-NES

Working to the Best of our Ability

Always Aim for Quality and Excellence great-NES

Work to a Clear Common Cause purposeful-NES

Continually Improving

Look Ahead and be Creative creative-NES

Understand and Respond quickly and confidently

responsive-NES


What are the external drivers that are influencing our

direction of travel?


How will 2014/19 refreshed strategic framework be different?


Planning and resource alignment

Outcome Planning

Framework

8

Define a set of outcomes

Identify key activities that

deliver the outcomes

Identify the resources needed to deliver the activities

Plan and prioritise the use of resources in delivering activities

Mainstream evaluation

and causation analysis

Make resource

allocations based on

what works

Outcome Planning in

practice


What do we need to achieve during 2014 - 2019?


A strategic outcome is a desired state or end result articulated through a clear and concise statement of the organisational change that needs to be made to deal with an identified issue. The strategic outcome will indicate the direction of change desired (increase, decrease, maintain) and will set out what, collectively, the organisation wants to achieve.

Instead of referring to Strategic Objectives, we aim to publish clear statements or OUTCOMES that we will achieve over the life of the refreshed strategy.

Strategic Outcomes


NES VISION, MISSION

Our Vision:


Our Mission:

education that enables excellence in health and care for the people of

Scotland


Values and Ways of Working

We are committed to Scotland’s health service values and we aim to ensure that staff are supported through education. The

values we share in common with all NHSScotland organisations are outlined below, these guide how we work, the decisions we

make and the way we treat people:

- care and compassion;

- dignity and respect;

- openness, honesty and responsibility; and

- quality and teamwork

We will embed these values through our ways of working, these are:

- always aim for excellence in education;

- be open, listen and learn;

- take responsibility and lead by example;

- respond quickly and confidently;

- look ahead and be creative;

- respect and value each other; and

- work together to a clear common cause


Educational Principles

Our approach to education is built around the best available evidence and the following principles;

We enable education for the best care, improved outcomes, safety and the efficient use of resources.

We promote learning that is motivational, aspirational and meaningful to everyday work.

We enable personalisation of learning so that it is adaptable to different needs and styles.

We build our activities on evidence based practice to avoid duplication and promote collaboration.

We achieve regulatory or other standards and we innovate to achieve more.

We support broad-based education that meet the needs of the workforce and can be adapted to different circumstances.

We deliver education close to the workplace that brings people together to improve outcomes.

We evaluate the effectiveness of our education and share the lessons learned widely.

We enable sharing, transfer and delivery of educational best practice and improvement tools across the workforce.


Outcome Themes and Activities Outcome theme 1: An excellent workforce

Consistent evidence based excellence in education for improved care.

- Recruiting and Training Healthcare Staff

- Undergraduate and Pre-registration Education

- The Workplace Learning Environment

Outcome theme 2: Improved quality

Education for improving quality to enhance patient safety and people’s experience of services.

- Safe and Effective Care

- Person-centred Care

- Quality Improvement (QI) Education

- Leadership and Management Development

Outcome theme 3: New models of care

Education for new models of care which will support prevention, anticipation and supported self management

- Primary Care

- Modernising Careers and Workforce Data

- Support Workers and Role Development

- Health and Social Care Integration

- Remote and Rural Care

Outcome theme 4: Enhanced educational infrastructure

Innovative educational support infrastructure covering people, technology and content.

- Educational Support Roles and Networks

- Online Resources, e-Learning and Knowledge Services

- Educational Development and Innovation

Outcome theme 5: An improved organisation

Enhancing the capacity and capability of our staff to give of their best and achieve their potential.

- Supporting and Developing our Staff

- Performance Improvement

- Efficient and Effective Corporate Resources


Key Outcomes

Outcome 1: – A demonstrable impact of our work on healthcare services to spread and sustain best practice.

Outcome 2: – A workplace learning environment which is fit for purpose and where there is excellent access to

education for healthcare staff.

Outcome 3: – Flexible access to a broad range of quality improvement education in the workplace to build

improvement capacity and capability in support of safe, effective and person centred care.

Outcome 4: – National leadership and management development that enables positive change and the values and

behaviours expected of staff.

Outcome 5: – An authoritative and credible national role in analysis, information and modelling for the whole

NHSScotland workforce to help strengthen workforce planning.

Outcome 6: – A range of development opportunities for support workers and new and extended roles, to maximise

their contribution to improved prevention, anticipation and supported self management.

Outcome 7: – Improved use of technology through a consistent approach to how we provide our digital services

with measureable outcomes for learning, user satisfaction, accessibility and impact.

Outcome 8: – Consistently well developed and supported educational support roles and networks to enable

education for all staff across the workplace learning environment.

Outcome 9: – An efficient and effective organisation where our staff are supported to give their best and achieve

their potential, and where our values and ways of working are evident in everyday practice.


Keep an eye on our intranet page for updates:

www.nes.scot.nhs.uk/about-us/planning-and-corporate-governance.aspx

Documents

NES Strategic Framework Refresh