Neory’s NEXCOM platform is a feature-rich ecommerce platform solution that offers business establishments and SMEs end to end solution to build and manage their online ecommerce websites. Nexcom’s best of class features like - catalogue management, robust and result oriented marketing and promotional tools, SEO and many more solutions gives business establishments the ability to develop and design their sites that provide an unsurpassed shopping and buying experience for their online customers.

Nexcom’s insightful backend admin interface provides merchants to administer products of their site to the needs of customers. Excellent training and technical support, robust and secure integrations with Payment gateways makes Nexcom the best ultimate next generation ecommerce platform and solution.

NEXCOM’S FEATURES

Marketing and Promotional Tools

• Products up-sells and cross-sells• Product and Catalogue pricing for offers and promotions with ability to restrict to defined

categories or products• Price restriction and rules assigning to selected customer groups. Option to define specific time

period on offered products and categories.• Option to create time defined Coupon codes for each and every promotion. Export option for

list of codes which can be used for offline marketing, newsletters, sms and email. Manage coupon usage and generate reports on coupon redeems

• Gift card feature enabling customers to gift products to their loved ones. Loyalty program and reward points – configure reward points based on value and products.

• Create separate landing page for categories and promotional categories• Product bundles• Recently viewed and compared products, display of viewed and bought products• Polls, Newsletter, affiliate , Blogs• Social Networking site integration for recommendation/ Sharing of product details, wish list etc

to other social sites• Send wish lists by email• Ratings and Reviews

Search Engine Optimization

• Google Site Map, Complete Search Engine optimization with responsive search engine URLs• Metadata information for products, categories and content pages• Auto-generated site map for display on site and search words and terms page• Google Ad sense• Google Analytics

Web Site Management

• User based administration permission and rights for system application and system access• Setting up the store information and other Global settings• Upcoming - support for multiple languages and currencies. • Batch import and export of catalogue, customer information and various reports• Content Management System for informational and web content management• Location based Tax rates, product type or customer group (i.e. wholesale vs. retailer)• CAPTCHA functionality to help prevent automated software from attempting fake logins.

This auto-generated test ensures that the login is being attempted by a person and can be enabled in both the admin and customer login areas

Catalogue Management

• Manage products catalogue and categories easily applying suitable templates. Configure size, colour, product visibility etc. Manage bundled and grouped products

• Create different price points for different customer groups, such as staff, wholesalers and retailers.

• Various product attributes• Attribute sets for quick product and catalogue creation of different product types• Inventory management with backordered items, minimum and maximum quantities• Advanced and multiple pricing rules with option to add for special prices• Search results rewrites and redirects• Monitored and moderated product tags and reviews• Products personalization based on customer preferences• Customer categorization – defining attributes for customer, filtering on category, price,

brand, etc.• Product Information, Product description, Product Specification with word editor for

formatting.• Product template, Publishing and show on different section allowing reviews and ratings by

customer• Category Mappings based on various attributes• Featured products• Manufacturers Mappings• Related Products - Products to be seen in the related products section of the product detail

screen• Products display in the shopping cart cross sell section when the product is added to cart• Pictures - any number of pictures can be added and sequencing can be done• Bulk Edit Products screen• Manage Reviews for Products screen• Low Stock report for products which goes below Min stock quantity

Catalogue and Product Browsing

• Product filtering across categories and search results – filter by number of products, price, attributes, specification etc.,

• Compare products• Auto search terms/words during search

• Various well defined product display and design with in category and product. Each product

type has unique design• Recently viewed products• Popular search terms• Listing of products in grid, list view and many more• Option to upload multiple images per product• Product image zoom-in capability via mouse over• Related products for cross sell and up sell • Manage stock, monitoring availability of stock and stock ordering• Multi-tier pricing for up sell• Single point view of grouped products• Add to wish list• Send to a friend with email• Share on Facebook/Tweeter/Linkedin etc., almost all popular social networking sites

Checkout, Payment and Shipping

• One-page and one click checkout• Guest checkout – option to provide address of delivery and billing with out registering• Option to define billing and delivery address separately• Option for account creation before entering the site and during navigation and at the

beginning of checkout• SSL security support for orders on both front-end and back-end• Saved shopping cart – all items saved in the cart is available and visible in next login• Tax calculations on Shopping cart based on destination • Option to save credit card and debit card method for offline payments• Integration with multiple payment gateways • COD – cash of delivery• Paypal integration• Shipping invoice with option to print label - view, edit, print labels for all major courier

services• Real-time shipping rates from various logistic and courier service providers• Ability to configure and restrict delivery to certain cities, search delivery points via pin code• Option to configure flat rate shipping rate per order or product• Configure free shipping• Rates based on weight of the product, destination and number of items• Creation of Tax Classes for different product categories• Tax Providers• No Tax• Tax by state and Zip code• Fixed Rate Tax• Tax Settings• Price to include Tax or exclude tax• Tax display type (excluding tax, including tax)• Display Tax suffix• Display all applied tax rates• Tax based on billing address and destination

Order Management

• Admin panel control for Viewing, editing, creating and fulfilling orders

• Option to print invoices, packing information bills and shipping labels with barcodes for

products• Call to buy or order products options, direct admin controls – enable easy and smooth

shopping experience. Changing product configurations for the products supplied by vendor, for all types of products can be done by the call centre sale representative on the admin panel. Customs item/product choices can be changed directly during creation of order. Option to view existing customers and their shopping cart, wish list, last ordered items. Call centre executives can give discounts and assign custom prices and view compared products lists, as well as select addresses for delivery

• Controls for customer service representatives and other admin users to manage products and coupons in customers’ shopping carts and wish lists through admin interface.

• Create re-orders for customers from the administration panel• Email notifications of orders placed, expected time of delivery

Customer Accounts

• Dashboard to view summary of customer account• Control over address book listing along with option to define unlimited addresses• Create wish list with ability to add comments• Order status and history• Re-orders from same account• Recently ordered items and status of ordered products• Default billing and shipping addresses along with option to create different billing and

delivery address• Newsletter subscription option• Product reviews and reatings

Customer Service

• Contact Us form with option to write the reason of contact• Create and edit orders from the administrator interface• Feature-rich customer accounts with complete information of all the orders, wish lists,

pending orders, products in cart etc.,• Order history with status updates• Direct inbox order tracking updates• Password reset email from front-end and admin panel – reset via email links or via

registered mobile number• Order and account update emails and smss• Customizable transactional emails for the customers

Analytics and Reporting

• Integrated with Google Analytics• Admin dashboard for report overview• Sales report• Tax report• Abandoned shopping cart report• Best viewed products report

• Best purchased products report• Low stock report• Search terms report• Product reviews report• Coupon usage report• Total sales invoiced• Total sales refunded

Mobile Commerce - Mobile HTML5 (pre-integrated)

• Web site optimized for mobile devices so customers can shop even when they’re on the go. Used of latest HTML5 technology which supports iPhone, Android and Mobile Opera browsers. Features includes -

• Audio Video rendering based on device• Easy to search and user friendly results display• Neat and in detail display of product pages• Pinch option for product image display, multi touch for scaling images• Swipe through option for product images navigation• Zoom capabilities• Cross-sell and up-sell capabilities

• Optimized site rendering for any device • Customisable web site flows, product types, and features fast to deploy and take it to

market• Reduces long-term maintenance costs and eases site updates• Search Engine Optimization (SEO) benefits to optimizing mobile sites

NEXCOM’S SPECIAL FEATURESTargeted Promotions and Marketing – Customer segmentationOptions for segregate customer segments and groups helpful for optimizing marketing initiatives by identifying specific customer groups like – area, age, location, sex, etc., and segregate by purchase history, on-site browsing, product viewed most frequently. Capabilities of platform include ability to identify unknown site visitors like - new visitors or returning visitors, frequent buyers, registered customers etc., Helps in identifying right customers and target them with promotions and special offers and discounts to convert them into buyers.

Up-sells and Cross Sells – Creating dynamic product relationsTarget customers and present up-sells, cross-sells dynamically relating products based on their precise product selections. Platform has ability to easily administer the condition based rules, allowing back endmarketing team to easily manage specific product suggestions, display banners showcasing special offers to any customer segment to encourage additional purchases.

Smooth Shopping ExperienceSite permits customers to maintain/store products they are interested in their shopping cart, wish lists. Recently viewed and compared products between different browsing sessions from device to device are captured and showed to the customers. Customer can view items/products in their shopping cart in succeeding sessions without logging in again.

Automated Email Automated emails can be configured to increase customer retention by configuring email reminders to customers who have abandoned products in shopping carts and wish lists. Email campaigns and special promotions can be configured and customized for a variety of attributes like products, category of product, cart value, quantity and many more.

Group Specific Classified SalesCreate specific or restrict product catalogue to specific groups of customers and create invitations and events for limited time sales or create special login credentials for specific group, allow viewing redistricted products and product categories and special prices.

Gift Product and Gifting OptionsUnique and innovative gift feature enables to increase revenue, retain and capture valuable customer data. Customers purchasing gifts can send the gifts by their name, owner’s name, email or gift registry ID, allow use of privacy settings to define the gift process.

Permit customers to purchase physical products or virtual gift certificates to place order in the store. Increase the average order value with gift wrapping and gift messaging options to individual products or complete orders before check out. Applicable pricing and taxes for gift wrapping options are easily configured by administrators.

Rewards PointsBusiness establishments can implement reward and loyalty programs that provide incentives in terms of points and discounts to frequent shoppers enabling to increasing customer loyalty. Points and discounts can be configured based on a wide range of transactions and customers. Redemption rules can be controlled by site owners based on a variety of parameters including purchases, amount of purchases, customer history, conversion rate and more.

Return Policy and Store CreditsFor the products returned option to award store credits can be created and linked to customer accounts. Orders can also be refunded with store credit or virtual gift cards which can be redeemed to make future purchases. Option to define expiry date and time of store credits can be configured.

Wish ListsCustomers can save products of their interest to their wish lists. Options to enable their wish lists to go public provided so that they’re searchable by anyone. This enables site owners to review the products and to learn about their customers’ interested products, wants and needs.

Search and Add Products to Cart by SKUOrder processing made easier by enabling customers to enter a product SKU without having to go into product pages. This simplifies orders, recurring orders and ordering based on offline catalogues.

Return Management and PolicyEnables customer to return the products based on defined return policies and Site owners can administer the returns with support for new product replacement, individual item returns, customer notifications, shipping policies and payments, award store credits etc.,

Content Management SystemNexcom’s CMS uses a WYSIWYG editor with support for rich content. Build complex content pages,create multiple versions of a page, multi linguistic, restrict publishing privileges and create menus. Easily add CMS pages to the navigation menu and create copy or delete different CMS hierarchy trees for each website and store.

Import/Export FunctionalityImport and export product catalogue data either locally or from remote FTP servers. Business house/Site owners can configure this feature for error handling, status reporting and backup.

Backup and RollbackPlatform provided and option to manage and schedule a variety of backup operations with the option to rollback any changes or reverse any modifications. Configure backup process like - System Backup, Database Backup, Product and Media Backup etc.,

Staging, Merging and Rollback of ContentCreate a staging site to test new categories, product information, promotions etc. Content can bepublished to the live site after approval, with auto configuration, manual or as per a schedule. Publish scheduled changes and rollbacks of content. Define expiry data for the promotions, offers, discounts and product – this will automatically hide the defined process from the site.

Customer Attribute ManagementDefine and link all the customer attributes with Nexcom’s backend admin interface which can be used to extract the different attributes to improve sales and marketing by defining offers and campaigns based on the customer attributes.

Administrator Permission Roles on Website and Store LevelsOption to define role based logins allowing restricted access to the employees based on their hierarchy. Option to allow to view/modify only defined roles on stores and administration tool.

Price and Promotion PermissionSellers/Site owners can create and control multiple administration roles for reading and editing prices, offers, campaigns and promotions.

Logging of Administrator ActionsReports of all the roles created to tack and review all actions taken by administrator users, with the ability to see views, edits and deletions of information. Logs are associated to specific administrator users, with the ability to see the action taken, when the changes are made.

Order ArchivingIncrease store performance and provide efficiencies in store management through an order archivingmodule, enabling merchants to archive orders after a configurable time. Orders are still available to both administrators users and customers, while providing increased performance by storing historical orders in an archive.

Exclusive Search FeatureWell defined search feature option provides site owners with site-search options and enhancements to the speed, quality and relevancy of search results provided to customers. Performance and search quality are improved with indexing, layered navigation and features like spelling/synonyms/stop words and weighted attributes.

Full Page CachingSite performance is enhanced with defined process for caching of all primary pages, including category, product and content pages for all users, including session users and admin users. Caching of pages feature improves server response times and reduces load.

Optimized IndexingNexcom’s platform enables optimized indexing, this will significantly faster indexing with limited to no impact to the customer’s store shopping experience. Indexing enables easier to add and update products more frequently while ensuring URLs, promotions, navigational menus and product search tools are always up to date while never slowing down site performance. Incremental indexing reduces the need to perform a full re-index and most indexing operations are automated.

Certification/Payment GatewayNexcom’s Secure Payment gateway integration is a encrypted payment application, enabling business house to efficiently attain PCI compliance with minimum cost and effort. Customers will also be able to securely save their billing information like credit card, debt card information for future transactions.

Strong Data EncryptionSecure and Strong data encryption based on latest industry standards ensures the information is secure.

Contact :Neory Technologies Pvt. Ltd.#713,Jinka Avenue, Dr.Modi Hospital RoadMahalaxmipuramBangalore-560086KarnatakaIndiaTelephone:+91 80 41528166E-mail: contact@neory.co.inWebsite: www.neory.co.in