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NEHA MALHOTRA
L-58, STREETNO. 22
NEWMAHAVIRNAGAR,
NEARDISTT. CENTREJANAKPURI,
NEW
DELHI
110018PHONENO: 812812!2122"2EMAIL: [email protected]
O#JECTIVE
Seeking a challenging, successful and rewarding career in good
organization by unleashing myinterpersonal skills and ability to
conceive and create a comfortable & friendly work environment,
whichwould aid in fostering teamwork and desire to excel in every
sphere.
SKILLS
Good communication skills
Analytical ability of uick decision making.
Self!motivated, dedicated and focused
"uick learner & #ard $orker
EDUCATIONAL$UALI%ICATIONS
#igh School %' from (.).S.*. %++!+-'
ntermediate %' from (.).S.*. %+/!+0'
).com )harti college %1.2.' %+3!+4'
5ursuing 6)A from Symbiosis %1istance 7earning'
NAMEOFTHECOMPANY: BPTP LTD. (REALESTATEFIRM)
LOCATION: GURGAON
TENURE: NOV10 TILLDATE
WORKINGASASENIOREECUTIVECUSTOMERCARE(CRM)
KE&ROLE! RESPONSI#ILITIES:
*ffective 6anagement of (ustomer 8elation 9perations, ensuring
maximum (ustomerSatisfaction by providing timely clarification of
ueries.
Attend walk!in customers, briefing on details of pro:ect
amenities, facilities etc. and regularfollow up of enuiries.
Analyze data according to customers balance dues and follow up
for the 5ayments ;nstallments for their respective flats.
PRESENTEMPLO&MENTDETAILS
mailto:[email protected]:[email protected]
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documentation closure
(ompletion of the )lue file pro:ect %ncluding dash board
maintained'
6aintenance of *mployees personal files @ >iling 55s,
transfer ; promotion letters etc.
MAKINGARRANGEMENTS%ORTOWNHALLSAND#OARDMEETINGS.
NAMEOFCOMPANY: INTERACTIVEBUSINESSSOLUTIONPVTLTD. (IBS)
LOCATION : DELHI
TENURE : !UNE"00&'MAY"00
$orked as an Executive for Citi Financial HR Process%for 0
months' in )S %nteractive )usinessSolution'.
A renowned company in providing business solutions to the
client. Got promoted as an Adminexecutive post 0 months.
KE&ROLE! RESPONSI#ILITIES:
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1ay to day follow ups to ensure task closure like processing
bills, ledger updating , maintaining
(heue record , stationery, medicines, mail ids & access
cards, *S ! 5> documentationduring onboarding of the new
:oinees. Also dealt in maintaining attendance record and makingthe
salary revise.
MAKINGNEW%RIENDS.LISTENINGTOMUSIC.
PERSONAL DETAILS
1ate of )irth +th?anuary B4CC
>athers Dame 6r. 8a:iv 6alhotra
6otherEs Dame 6rs. Shashi 6alhotra
6arital Status Single
7anguages Fnown #indi, *nglish & 5un:abi
Dationality ndian
DATE: ____________PLACE: NEWDELHI 'NEHA
MALHOTRA(
INTERESTANDHO##IES
