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CHAPTER # 01 1. INTRODUCTION The National Bank of Pakistan is a Commercial Bank and transacts all types of Banking Business. The National Bank of Pakistan was established on November 29, 1949 as a semi public commercial bank. The Bank has the distinction of acting agent of the State Bank of Pakistan and operates treasuries where the State Bank of Pakistan does not have any office. The Head Office of the Bank is at Karachi. Ever since its establishment in 1949 it has been leading Commercial Bank of the nation, sole agent of the Government of Pakistan’s batter trade with countries and of State Bank of Pakistan for the Government Treasury. It has offices at all the major financial centers of the including at pride places likes 100 wall streets, New York and United

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  • CHAPTER#01

    1.INTRODUCTION

    The National Bank of Pakistan is a Commercial Bank and

    transactsall typesofBankingBusiness.TheNationalBankofPakistan

    was established on November 29, 1949 asa semi public commercial

    bank.

    The Bank has the distinction of acting agent of the State

    Bank of Pakistan and operates treasuries where the State Bank of

    Pakistandoesnothaveanyoffice.

    The Head Office of the Bank is at Karachi. Ever since its

    establishment in 1949 it has been leading Commercial Bank of the

    nation, sole agent of the Government of Pakistans batter trade with

    countriesandofStateBankofPakistanfortheGovernmentTreasury.

    It has offices at all the major financial centers of the

    includingatprideplaces likes 100wallstreets, NewYork andUnited

  • nationsPlaza. Its Internationalnetwork includesBranchesatBahrain,

    Cairo,Paris,Frankfurt,HongKong,London,WashingtonD.Cofshore

    banking unit at export processing zone. Karachi and representative

    officesfunctioningatBeijingandSeoul.

    In Pakistan, the bank provides complete bank facilities to

    the people at over 1436 Branches operating even at the far lug

    Northern Areas. National Bank of Pakistan is the first bank in the

    country to introduce and implement supervised Ruler Credit

    Programmedhelpsmallfarmertoobtainloansathisdoorstepsoneasy

    termsandconditions.Ithasalsoplayedapioneeringroleinintroduction

    ofprofitandlosssharingSystem(PLS)asamajortowardsIslamization

    ofeconomy.

    In addition to the normal business operations the bank

    provides special loan facilities for higher education for studies abroad

    and QarzeHasna to deserving poor students of Medical and

    Engineering Colleges in Pakistan. The well equipped research

    departmenttoworkonthecdevelopingtrednsoffinanceandbanking,

    besidesaverywellmanagedlibraryattheHeadOffice.

  • Thebankscarryonitsbusinessthroughawidenetworkof

    branches locally and internationally. These branches execute their

    function under the supervision of local Regional Offices and regional

    officesaresupervisedbytheHeadOfficelocatedamagnificentbuilding

    intheheartofKarachiscenter.

    In the forty five years that have followed the bank has

    maderemarkableprogresstestifyingtoseveralthings.

    It is now extending the operations of the Bank to all

    branches to Banking, to commerce, to industry to trustee services as

    wellastoagricultureandtotheneedofthesmallorbigbusinessman.

    It has rapidly advanced from an institutionwith restricted

    power to thebiggestcommercialbanks in thecountry italso shows it

    soundnessofthepoliciesthatthebankhaspursuedintheexecutionits

    tasks.

    The National Bank has lead the trial in this respect, other

    banks have followed it. The National Bank has great contribution

  • towards building wide Banking structure in Pakistan and serving all

    aspectsoftheNationallifeandallclassesofsociety.

    Source:http://www.nbp.com.pak

    2. HISTORYANDMANAGEMENTOFN.B.P

    ThestoryofNationalBankofPakistanispartofPakistans

    struggleforeconomicindependence.

    When, National Bank of Pakistan came into existence in

    November 1949, the country was facing a severe economic crisis

    originally,theintentionwastosetupthisBanksometimeinearly1950,

    butthecriticalsituationthatdevelopedinthe jute tradeasaresultof

    Indias refusal to accept the exchange rate of the Pakistan Rupee,

    followingthedevaluationof itsownand thesterlingfunctioningDacca

    andopenditsofficesatfiveimportantjutecentersnamelyNarayanganj,

    Chandpur,RangpurandKhulna,intheEastPakistan.

    TheBankadvamcedlargesumsofmoneyto theagentsof

    the newly established Jute Board and gavemuch needed help to the

    market.Thecrisiswasaverted,thejutegrowersreceivedafairpricefor

  • theproduceandthecountryearnedtheforeignexchangeitwouldhave

    otherwiselost.

    Again, in 1950 following the outbreak of war in Korea,

    Cotton prices shot up to unprecedented levels and the credit facilities

    availableforfinancingthemovementofthecottoncropfellfarshortof

    requirement.

    TheNationalBankofPakistancameforwardtoestablishits

    offices in the Cotton growing areas and extended credit facilities

    liberallyinordertorestorestabilitytothemarket.In1951,thecountry

    wasonceagainfacedwithacrisisinthecottontradewhenpriceswas

    crashedandtouchedthelowest levelsinceindependencefollowingthe

    cessation of hostilities in Korea. The bank in collaboration with the

    cotton board provided the necessary Credit facilities to the trade and

    thecrisiswastidedover.

    Source:http://www.nbp.com.pak

    AnotherimportanteventintheearlyhistoryoftheNational

    BankofPakistanwastakingovertheagencyworkoftheStateBankof

    Pakistan in 1952, for transacting Government business andmanaging

    currencychestsatplaceswhere.TheBankofPakistandidnothavean

  • office of its own. In 1962, the agency arrangementwas extended for

    furtherperiod.

    Prior to nationalization, a Central Board of Director

    governedthebankwhichconsistsofamanagingDirectorappointedby

    theCentralGovernment,ninedirectorselectedbytheshareholdersand

    thethreedirectorsappointedbytheCentralGovernment.ThePresident

    oftheCentralBoardwasappointedbythecentralGovernmentamongst

    theDirector.

    Consequent upon nationalization, the Central Board

    disclosed and in its pace an Executive Board consisting of president ,

    who istheChiefExecutiveand fourothermemberwereappointed for

    Generaldirectionandsuperintendenceoftheaffairsandbusinessofthe

    Bank.

    Source:http://www.nbp.com.pak

    The general direction and superintendence of the affairs

    and business of the bank vests in this executive board. In 1980, the

    Federal Government constituted a Board of Directors comprising the

    president, five member of the Executive Board of the Bank one

    nominee each of the Pakistan banking council and the ministry of

  • Finance. All nationalized commercial banks are controlled via the

    PakistanBankingCouncil,beingtoStateBankofPakistanregulationsas

    well.TheFederalMinistryresponsibleforBankoperationsistheMinistry

    ofFinance.

    3. OBJECTIVESOFNATIONALBANKOFPAKISTAN

    ThemainobjectiveofNationalBankofPakistanhasbeento

    include and spread banking habits among the people mobilize their

    savingsandthusmakeandeverincreasingcontributiontotheeconomic

    developmentof thecountry. Ithasallalongpursuedapolicyof rapid

    developmentextending,itsfacilitiestoalmosteverycenterofeconomic

    potentialinthecountry.Itsserviceshavebeenincreasingcontinuously

    andarebeingbroughtwithinaneasyreachoftheevergrowingnumber

    ofpeople.

    Source:http://www.nbp.com.pak/

    To day it provides the largest network of offices in the

    country, 1436. Being in Pakistan and 22 aboard. It offers remittance

    facilities to almost every important center in the country to provide

    facilities to the traveling public the bank has introduced its own

  • travelers cheque which are en cashable at a branch of the bank in

    Pakistan.

    1. FUNCTIONSOFNATIONALBANKOFPAKISTAN

    TheNationalBankofPakistanacommercialbankgenerally

    makesadvancesforaperiodnotexceedingoneyear,exceptincaseof

    small and medium industries for which advance may be made for a

    maximum period of five years. The bankmakes not only against the

    securityofstocksandgoodshypothecatedorpledgedtothebank,but

    alsoagainstdocumentsofgoodsandproperly,sharesarevariousjoint

    stock companies, Government securities, Insurance policies deposits

    receipts,etc.Themargin,andrateofinterestaredeterminedbyseveral

    factorsincludingthetypeofsecuritythesizeofloanandtheintegrityof

    theparty.

    Source:http://www.nbp.com.pak

    The Bank is authorized to carry on kinds of banking

    business and is empowered to make loans. It has also undertaken

    specialfinancingoperationsconnectedwithGovernmentpricessupport

    scheme.Thebankalsogivesadvancesloans,especiallyforagricultural

  • products,suchascottonetc,Italsosafeguardsthevaluablearticlesof

    people.ItalsoarrangestrainingprogramsforBankofficials.

    It caters to theneedsof the trade, industry&agriculture,

    both in private & public sectors. It participates in procurement of

    seasonalcropse.g.wheat,rice,cotton,sugarcane,etc.Italsoprovides

    credit facilities tosmall industrialunitsagriculturesectorsaspercredit

    mandatorytargetsfixedbytheStatebankofPakistan.

    PROPOSEOFSTUDY

    Themain & primary purpose of this study is to fulfill the

    requisite requirements towards the completion ofMBA (Hons) degree.

    InthisconnectioneveryStudentisRequireundergoinganinternshipof

    sixweeksinanybusinessorganizationinstitution.

    The business internship report is carried on to be

    familiarizing with actual working conditions in any organization by

    physical&practicalparticipationinthebusinessaffairs.

  • For this, Iwent to theRegional&HeadOffice ofNational

    BankofPakistan&writtenreport.

    Secondly it is necessary for the Bachelor of Business

    Administration that after acquiring through knowledge, we should

    acquaint ourselves with the entire practical knowledge & experience,

    whichwecanonlygainthroughvisitinganyOrganization&Conducting

    adetailedstudy.

    Thirdly,thepurposeofthisstudywastogaingoodamount

    ofconfidence&tobecomeawareofthemechanismofNationalBank

    ofPakistanbyworkingdealingwithofficialsoftheBank.

    Finally, the purpose was to know how National Bank of

    Pakistan plays its role significantly in the development of financial &

    other industrial. There was an ample chance for us in this study for

    learningaboutfinancingandBankingdevelopmentinPakistan.

  • 2. METHODSOFSTUDY.

    For the preparation of this Internship report, I used two

    methods to collect data, first primary data collection and second

    secondarydatacollection.

    InsecondarydatacollectionI intervieweddifferentofficers

    and officials. For this purpose, I paidmany visits toNational Bank of

    PakistansRegionalOfficeHyderabad,NationalBankofPakistanFatima

    JinnahRoadBranchHyderabad.

    Inconductinterviewsfromheadofthedifferentdepartment

    ofNBPandalltheinformationiscollectedsystematically.

    For this purpose, I prepared the questioner and asked all

    thedetailedfunctionandprocureoftheirdepartments.

    Iinteriewedfollowingincharges.

    1. Mr.KauroKhanMemon (AreaManger)

    2. Mr.GhulamMurtazaBaloch (InchargeAdvances)

  • 2. Mr.NaeemAhmedShaikh (InchargeF.E.Dept:)

    3. Mr.SaulatHussain (InchargeAdmin)

    5. Mr.SohailAhmed (InchargeInspection)

    6. AijazHussainRathore (Export)

    7. JamshedAli (Export).

    All above officers have fully cooperated with me and

    providedallthenecessaryinformation,whichwasrequiredtome.

    Ihavecollectedall the informationbyusingbothmethods

    Primary & Secondary data. All thenecessaryand relevant information

    was systematically collected arranged analyzed for writing this

    internshipreport.

    I am highly obliged to and thankful to all the above

    Executive and personnel of National Bank of Pakistan, who have

    providedalltheassistanceandenablingmefor thepreparationof this

    report.

    3. LIMITAIONS

  • During the course of study, I faced many difficulties in

    collectingtherecentandaccurateinformation.

    There are number of constraints encountered by me.

    Someofthemareasunder:

    1. TheBankfidnotallowmetoworkpracticallyinthebank,Iwas

    onlyboundtoaskquestionstotheirinchargeofficer.

    2. Theygavemeverylimitedperiodoftimeperdayvisit,whichalso

    causedsomedifficultiesinobtainingadequateinformation.

    3. Agoodamountofinformationrelatedtothebooksofaccount,

    whichmaybebeneficialformewerenotprovided.

    4. Thebankofficialsbecauseofsecrecyofthebankmatersdidnot

    answerthenumberofquestion.

    5. Thelowergradestaffwasnotproperlytrainedthereforethey

    havebeenansweredaccurately.

    6. Majorityofstaffmemberhavenotgivefullattentionandthey

    werenotinteresttoprovidemethefunctionalandotheroperation

    details,exceptsomeofficerswhoprovidemefullassistance.

  • Insteadofallthesedifficulties,Ihavecompletedthiswork

    duetofullcooperationandassistanceofearliermentionedofficers.

  • CHAPTER#02

    INTERNALFEATURESOFNBP

    MANAGEMENTANDORGANIZATIONALSTRUCTURE

    1 MANAGEMENTANDHEADOFFICEMANAGEMENT

    AmongsevenmemberofgroupChiefExecutiveiscalledthe

    President.TheBankalsohasdirectorsforsuperintendenceanddirection

    of its business. Themembers of board consists of President. Who is

    Chief Executive and six other directors asmembers appointed by the

    government.

    ThememberofBoardresponsibleforgranting loansinthe

    field likesagriculture industry,housingandimportexporttradeand to

    makethepolicyoftheBank.

    Source:TheinformationaboutthischaptergivenbySoulatHussain(Admin.Manager)

  • A OrganizationandHeadOfficeManagement

    In the National Bank of Pakistans head office, there are

    sixteen 16 separate division to deal with all the necessary problems

    separately,onthetopofallthesedivisions.

    Thedetailsaboutthesedivisionsareasunder

    InternationalDivision.

    Thisisagainsubdividedinto2divisions.

    1. ForeignExchangeandoperationdivision.

    2. AdministrationandCreditdivision.

    An Executive Vice President also manager these divisions

    separately. Finance and investment division (Economic Research &

    CooperatePlanning)

  • A Senior Executive Vice President also manager these

    divisionsandthissectioncontainstwodivisions.

    3. FinanceandInvestmentDivision.

    Thisdivisionisfurthersegmentedintodifferentwingsanda

    seniorvicepresidentlooksaftereverywing.

    (a) Investment&resourceswing

    (b) Accounts,Planning&BudgetingWing

    (c) Govt:DebitManagementwing.

    (d) PublicityandPublicRelationWing

    (e) EditorialBoardQuamiBankerWing

    (f) ReconciliationWing

    4. EconomicResearchandcorporatePlanningdivision.

    This division does the work of economic research of the

    country.ThisdivisionisalsomanagedbyanExecutiveVicePresident.

  • Administration,ComputerandHumanResourcesDevelopment

    Division.

    Fromthenameit isclearthat isconsistsofthreedivisions

    namely.

    5. AdministrationDivision

    This division is also divided into EstablishmentWing, Staff

    Relation, Central unit fraudand forgery and regulationwing, Personal

    WingandPersonnelcareerplanningwing.

    6. ComputerDivision.

    ThedivisionconsistsofcomputerwingandEDPaudit,and

    procedureandadministrationwing.

    7. HumanResourcesDevelopmentDivision.

    This division supervises all the staff colleges, at Karachi,

    Islamabad,LahoreandPeshawar.

  • All the above division supervised and under controlled by

    andcoordinatesunderaSeniorVicePresident.

    8. AuditandInspectionDivision.

    Therearetwowingsworkingunderthisdivision,whichis.

    (a) ImplementationWing

    (b) RegionalAuditChief.

    Thisdivisiondealwithauditinspectionofsubordinateoffices

    2 LAW,RECOVERY,LITIGATIONDIVISION.

    Therearetwodivisions,whichtakepartinthissection.

    9. LawDivision

    10. Recovery&Litigation.

    11. CustomerServiceDivision.

    12. Engineering&MaintenanceDivision

    13. BusinessPromotionandMarketingDivision.

  • CreditProcessing&MonitoringCorporateCreditDivision.

    Twodivisionsarejointtogetherinthissectiontheyare.

    14. Creditprocessing&MonitoringDivision.

    Thisdivisionisdistributedaccordingtodifferentareas.

    (a) N.WF.P&A.KSindhBalochistanAreaWing.

    (b) KarachiAreaWing

    (c) SpecialCreditCellandPunjabAreaWing.

    15. CorporateCreditDivision/CreditPolicyDivision.

    This division segregated into two sections, to deal them

    separately.

    (a) Coordinationsection.

    (b) AgricultureFinancingSection.

  • b). FieldManagementandOrganization.

    There are four executive to supervise the bankmaters of

    everyprovince,astheyarecalledprovincialschiefs.TheseProvincials

    Chiefsareresponsible for theentirebankingintheirprovincessuchas

    income.expensesadvancesanddeposits.

    TheRegionalChiefNBPBalochistan

    RegionalChiefNBPPunjabn

    RegionalChiefNBPSindh

    RegionalChiefNBPN.W.F.P&AzadKashmir.

    Theseprovincesareagaindividedintoregions,theregions

    are controlled and management by regional heads, which are

    responsibleforthesupervisionintheircirclesanddealwiththeproblem

    zonesintheirjurisdictionofBranchesandStaff.

    Thecountryhasbeendividedm into19 (nineteen regions)

    byNBPtoficilitateitsfunctions.

  • SindhProvince

    1. KarachiRegionA

    2. KarachiRegionB

    3. MainBranchKarachiRegion

    4. HyderabadRegion

    5. SukkurRegion.

    NWFPProvince.

    6. PeshawarRegion

    7. AbbotabadRegion

    AzadKashmir

    8. MuzaffarabadA.K.Region

    BalochistanProvince

    9. QuettaRegion.

  • PunjabProvince

    10. LahoreRegionA

    11. LahoreRegionB

    12. MainBranchLahoreRegionC

    13. BahawalpurRegion

    14. GujranwalaRegion

    15. SialkotRegion

    16. FaislabadRegion

    17. MultanRegion

    18. RawalpindiRegion

    19. IslamabadRegion.

    These regions are also subdivided into zones . The

    inchargeofzoneiscalledZonalChief.

  • 3 ORGANIZATIONALSTRUCTURE.

    Source:SoulatHussain(AdministrationManager)

    PRESIDENT

    DIRECTORS/ SEVPS

    Procincial Chiefs/SEVPs

    Regional Chief / EVP

    Zonal Chief / SVP

    Vice President

    Assistant Vice President

    Officer Grade-I,II,III

    Clerical and non-clerical staff

  • 4 DEPARTMENTFUNCTIONINGUNDERN.B.P

    NBPhassevenmaindepartments for functioningofwhich

    wholefunctionofbankisdependedorwecaneasythatallservicesare

    renderedthroughthesesevendepartments.

    Thesedepartmentareesplainedwiththeirheadingsareas

    under

    a). ADVANCEDEPARTMENT

    Advancedepartmentreceivestheapplicationfromintending

    borrowers and submits the same application to the higher authority

    afterprocessingforapprovaltheadvancescanbeoffollowingnature.

    Source:Mr.GhulamMurtazaBaloch,InchargeAdmn:Deptt:(OGI)

    Source:ShafqatAliMahesar(OGIII)

    Source:Mr.KhadimAlilundBaloch(OGIII)

    Source:SaeedAhmedKhan

  • a. Agricultureadvancetofarmers

    b. Shorttermsadvancetobusinessman

    c. Longtermadvanceforsettingindustry

    d. Mediumtermadvanceforworkingcapital

    e. SeasonaladvancetocottongingersRiceandsugar mills.

    b). REMITTANCEDEPARTMENT

    Bank promotes the facility of remitting funds within the

    country and outside country within certain limits, Usually money

    remittedthroughDemandDraft,TelegraphicandSWIFTtransfer.

    Always two parties are involved in this function one is

    receiverandanotherissender.

    c). ACCOUNTSDEPARTMENT

    AccountsDepartmentmaintains the fixed deposits receipts

    of the depositor. Accountdepartmentalsokeep incomeandexpenses

    accounts.Accountdepartmentpreparestheweeklyanddailystatement

    oftheaffairsofthebrancharefirstlikeabalancesheet.

    Source:AltafAhmed(OGIII)

  • d). FOREIGNEXCHANGEDEPARTMENT.

    1). Imports

    Wesellourforeignexchangetotheothercountrywhichis

    calledsuchaswepurchasetheforeigngoodsfromtheothers.Importis

    donethroughletterofcredit(L/C)bytheimporter.LetterofCreditisan

    undertakinggivenbytheimporterbanktotheexportersbank.

    2). Export

    Export is to sell our goods to the other country and earn

    foreign exchange. The bank provide facilities of exporting the

    commoditiestothemanufacturesofthegoodsofthecountry.

    3). ForeignRemittance.

    The bank provides the foreign remittance facilities to the

    student studying aboard. Bank also provides foreign exchange in the

    shapeoftravelerschequestotheintendingvisitors.

    Source:SyedQamarHashmi(Assistant)

    Source:AijazAliRathore,(OGIII)

    Source:MissRazia(OGIII)

    e). CLEARINGHOUSEDEPARTMENT

  • The function of Clearing House department is to pass the

    chequepresentedbyonebranchof thebanktootherbranchesofthe

    banks.Clearinghouse isusuallysetuponthebigcitiesandiscontrol

    bytheStateBankofPakistan.

    f). CASHDEPARTMENT

    Cash department is backbone of the branch., Cash

    departmentreceives thecashfromdepositorsandmakesthepayment

    tothechequeholder.

    g). MARKETING/BUSINESSDEVELOPMENTDEPARTMENT

    MarketingDepartment issetup in thebigbranches in the

    commercial banks. Generally the main functions of the marketing

    departmentareasunder.

    a). Tointroduceavaluedclient/depositorstothebankbranch.

    b). Tobringavaluablebusinessforthebranch.

    c). Toprovidethe financial facilitiesto thesoundposition fromthe

    bankspointofview.

  • d) Marketing, department plays very vital role in increasing the

    savingsofthebank.

    e). Thedevelopmentofthebranchdependsuponeffectivemarketing

    system.

    f). Marketing department introduce institution among the persons.

    Generally the manager of the branch deals himself in the marketing

    function.

    Source:RafiqueArbaba(OGII)

    Source:SyedShahNawaz(Assistant)

    Source:MoinuddinMuallian(OGIII)

    Source:MohammadAtiqKhan(OGI)

    Source:VariousBankinformationcirculars.No&DateN/A

  • CHAPTER#03

    ACTIVITIESOFNATIONALBANKOFPAKISTAN

    1. COMPUTERIZATION

    With a view to up grading and streamlining the working

    system of NBP and procedure plans were under taking by the

    management to provide microcomputer and electronic ledger. Cards

    machines to the larger branches of a bank. This programwill also be

    expended to theothersmallerbranches in comingyears.Utilizationof

    the banksmainframe computer at Head Office, which happens to be

    the most sophisticated amongst all the banks in Pakistan is also

    progressingtofurtherupgradethecapacityofNBPincomingyear.

    2. DECENTRALIZATION

    Under the direction of the government, operation of all

    nationalized commercial bankswere significantly centralized by setting

    up provincial head quarter at Karachi, Lahore, Peshawer and Quetta,

    eachheadedbyamemberofexecutiveboard,enjoyingvastpower.

  • Thebankspolicyofdecentralizationoffinancialsanctioning

    authority by delegation of powers to Regional and circle officers and

    creditcommittee,resulted in improvingefficiencyandpromptattention

    to the need of the customers on a country vide basic. Decisions had

    beenquickerandservicetoclientmorerapidlyandeffectivelyavailable

    asaresulttothispolicy.

    Thisscheme,whichhasbeenwellreceivedbythebusiness

    communityandthevariouschamberswillbebeneficialinquickdisposal

    of credit facilities all provincial level and will also help in solving the

    problem and grievances of the customersmore effectively. Service to

    clientswillalsobeimproved.

    Source:VariousNBPinformationcircularsNo:anddatenotavailable

  • 3. FOREIGNTRADEANDOPERATION

    NationalBankofPakistanplayedanavtiverole inhandling

    thecountriesexportandimports.

    The growth of international business operations depends

    causally and expansion of foreign contacts. The bank already has 22

    overseasbranchesinimportantbusinesslocatedareasoftheworld.The

    NBP also looking forward to open some new branches in foreign

    countries.

    Errors are also under way to strengthen out relationship

    withbanksincentralAsiaandtoestablishjointventureswiththebank

    ofthatareapoliticalandfinancialstability isrestore.Nationalbankwill

    trytoestablishbranchesthere.

    PROGRESSINISLAMIZATIONOFBANKING

    Aftertheintroductionofprofitandlosssharingschemeona

    limited scale in January 1981. The Federal Government in 1984

    announcedamajorpolicydecisionthatbytheendofJune301985all

  • the domestic operated banks and financial institutions will be on NIB

    system.Thisobjectivehasbeenachievedfrom1stJuly1985allbanking

    operationshave beenswitchedover toNIB system. In the finalstage

    fromJuly1,1984savingdepositshavebeenconvertonprofitandloss

    sharingbasis from thisdateonwords thebank isnotaccepting fixed

    perioddepositsoninterestbasis.

    Itshouldnotbeconsideredtheendofthemissionasmush

    more remains to be achieved . Until June 1985, none interest basis

    investment opportunities were more, while NIB liabilities were

    comparatively less.But nowafter complete switchover the reverse in

    the reverse in the position. But further continuous research and

    dedicatedeffortsarenecessaryartnational level so thatPakistanmay

    present,beforetheworldasystemwhichisreallynew,dynamicandin

    accordance.

    Source:SoulatHussain(Admin.Manager)

  • CHAPTER#04

    TRAININGANDFACILITIESTOSTAFF

    1. TRAININGTOSTAFF

    In 1949, the first year of operations the NBP has one

    hundred employees one its payroll butwith in two years this number

    had grown to 1505 by1960 the figure has risen to 5023 and now in

    1996itistheorderor20694.

    During the first ten years the NBP trained its own staff

    through a series of training programme both for junior officers and

    clerical staff. By 1958 how ever it was obvious that one thins more

    comprehensive was needed and the bank established a staff college

    Karachi.ThreemotecollegesatIslamabad,LahoreandPeshawar,setup

    later. These colleges provide course of instructions, supervisor

    personnelandclerkstomeettheBanksevergrowingtrainedpersonnel.

    This needs springs not only from the steady grown for the banks

    businessbutalso to replacewastagedue to retirement resignation, ill

    healthordeath.

  • The staff college receives junior bank officers for further

    traininginbankingthecourselastingfromsixtonineweekswithabout

    twentyfivestudentsineachcourse.

    The staff college course are designed not only to impart

    technicalinstruction,butalsodevelopqualitiesofjudgementsdecisions,

    leadershipandmanagement,sincethesestudentarelikelytobethose

    menwhomayexpecttotheseniorsmostexecutivepositionsthebank

    hastooffer.

    The bank also deputes officers to attend banking seminar

    both in Pakistan and abroad and it attaches great importance to the

    exchangeofideasinformationandknowledgewhichcanmostusefully

    accurefromthesegatherings.

    In its position the National Bank has considerable

    responsibility in ensuring that the country is well represented at

    meetingsofbankersatdomesticandinternationallevel.

  • 2 SALARIESANDFACILITIESTOSTAFF

    As an employer NBP is also deeply conscious of as

    responsibilitiesandact itbesaidthatattheoutset,consideritsselfa

    good employer. Its sealesof pay termsof services,staffbenefits and

    amenities compare very well with instruction of similar stature in

    Pakistan.

    Theresultisthatemploymentwiththebankhascometobe

    regarded as some thingofprize.The scaleof payandallowances for

    officers and staff are revised from time to time as need grows. In

    addition employmentwith bank personable and bonuses are regularly

    paid.

    The bank provides free medical treatment for all its

    employers, their families and dependent parents. A seniormember of

    themedicalprofessionactsasMedicalAdvisorandmedicalconsultant.

    Source:Mr.NomanAhmed

    Source:Mr.KhadimAliBaloch

  • The bank pays school fees for the children of all the

    supervisory,electricalandsubordinatestaffandthisfacilityisextended

    tocollegefeesalso.

    To meet the problem of fining suitable residential

    accommodation in the hig cities. NBP has had recourse to several

    measures inKarachiandLahorefor instancethebankhasconstructed

    residentialquarters.NBPhasgrantedloansoneasytermstomembers

    ofstafftoenablethemtoconstructhousesoftheirown.

    Tosolvetheproblemsofconveyancefor itsemployeesthe

    bankmakesadvancestostaffforthepurchaseofcarsmotorcyclesand

    cycles.

    The bank has provided finance for the establishment of

    sportsclubsandstaffrecreationcenters,toenablestaffsportclubsand

    othersuitablerecreationalactivitiestoflourish.Cooperativestoresand

    subsidizedcanteenshelpthelowerpaidcategoriestogetthebestvalue

    formtheircarnings.

  • CHAPTER#05

    FEATURESOFDIFFERENTTYPESOFACCOUNTSBE

    OPERATEDBYNATIONALBANKOFPAKISTAN

    Thebankacceptsthefollowingtypesofdeposits.

    1. Currentdeposits

    2. PLSSavingdeposits

    3. Fixeddepositsaccount(TimeDeposit)

    4. ForeignCurrencyAccount

    1. CURRENTDEPOSIT

    ForcurrentdepositsNBPopentheaccount inthenameof

    individualproprietaryfirms,partnershipfirm,privatelimitedcompanies

    clubs, association societiesandother institutions.The account can be

    operatedbysingleortwomorepersonsjointlyastheinstructionsmay

    begivenatthetimeofopeningtheaccount.

  • If the person who wants to open the account is not in

    position tosignorsignature isnot firmorshakythebank requires is

    photographsandhehastocomeinthebankatthetimeofwithdrawals

    ofhisdeposits.

    The initialamountofdepositswithwhichhecanopenthe

    accountusualnotbelessthenRs.1000/

    But his restriction is not imposed to the accounts of

    charitable institutionsand theaccountopened in themonthof closing

    i.e.June&December.

    Source:perveizalikhawaja(OGIII)

    2. PLSSAVINGACCOUNTS

    The silent features or profit and loss sharing saving

    accountstobeopenedinNBPasunder.

    1. Theseaccounts can be openedby individuals in their own

    singlearejointname.ThePLSsavingaccountscanalsobe

  • opened for provident fund or other benevolent funds of

    companies, firms,organizationsofwelfareandeducational

    institutions.

    2. PLS saving account can be opened with an minimum

    amountofRs.500/only

    3. Money can be with drawn form PLS saving account only

    throughcheque.

    4. ToshareintheprofitaminimumbalanceofRs.500/must

    bemaintained aaccount. Theminimumbalanced onsixth

    andlastofmonthwillqualifyfortheprofits.

    5. The profit will be calculated on the basis of monthly

    minimum balance for the period of six months i.e. from

    JanuarytoJuneandJulytoDecember

    6. TheheadofficeofNBPdeterminestheprofitsorlossonPLS

    savingdepositsandadviceitsbranchestherateandtimeof

    distributionoftheseprofitsconcernedPLSsavingaccount.

  • 7. With drawls from PLS saving accounts are allowed not

    oftener then 8 time in a calancer month and for a total

    amountnotexceedingRs.1500/forwithdrawalofa large

    amount seven daysnot in writing is required to be given.

    Thisnoticeshallnothoweveraffectthemonthlywithdraw

    ordinarily allowed. In the even of contravention of rule.

    depsositorsshallforfeithisrighttoshareprofitforhenotice

    period shall be deducted from his total profit earning

    products.

    8. The shall be no restrictions on maintaining the maximum

    balanceinPLSsavingaccount.

    9. On the fist of Ramzan every year the Zakat 2.5%will be

    recoveredfromthedepositsonthebalanceofthatday.But

    ifdepositorsgivedeclarationofZakatorhe isnonmulsim

    noZakatwillberecoveredfromhiminthesamedayZakat

    is not recovered from account in which the balance are

    belowuptoprescribedlimitasdeclaredbytheadministrator

  • ofZakatPakistanActsystemofacceptingdepositshasbeen

    statedinNBPsince01011981.

    Source:Mr.NisarAhmedQazi(OGIII)

    Source:Mr.ImtiazAhmed(OGIII)

    3 PLS TERM DEPOSITS RECEIPT (PLS TDRS) OR FIXED

    DEPOSITA/C

  • In thecaseof fixeddepositaccountdeposit ismade fora

    fixed period and a money deposited can be with drawn before the

    expireofperiod fixedorbeforegivinganadvancenotice to theBank.

    Fixeddepositcariesahigherrateofinterestthantheothertypeofbank

    accountandtherateofinterestriseswiththelengthoftheperiodand

    theamountofdeposit.

    Oneopeningafixeddepositaccountthebankgrantstothe

    depositor a fix deposit (FDR) which is not transferable to any other

    person. When the depositor with drawn the receipt must be handed

    backtothebank.

    Thesilent featuresof profit and loss sharing termdeposit

    exceptedbyNBParegivenasunder.

    1. The PLS term deposit are excepted from individual in their own

    singleorjointnames,companiesfirmsandotherorganization.

  • 2. ThePLStermdepositreceiptareissuedforanyamount.Thereis

    minimumormaximum limit or deposits ina single termdeposit

    account.

    3. Thetermdepositcanbemadebytenderingcashonly.

    4. PLS terms depositorsmaybeallowed some facilitiesagainst the

    security of these receipt credits, after making Lien on the

    relevantreceiptandsubjecttorecoveryofaservicecharge.

    5. Undertermdepositschemethedepositorsnotceasetoearnthe

    profit immediately, after the respective maturity date, but they

    havebeenafforda liberal facility. In case thedepositorssaid to

    withdrawtheirtermsdepositsonmaturitytheirfundswillremain

    temporarily in used and on profit earned a responsible share

    would occur to such over due PLS terms deposits at the rates

    declaredonPLSsharingaccount.

    6. Theheadofficeof thebank determinethe profit or losson PLS

    terms deposit at by any one intervals i.e. the end of June and

    Decembereachyearandpaymentofprofittoordeductionofloss

    ifanyfromthePLStermsdeposit istobemadethedepositsfor

  • longer period will earn a littlemore profit then thoseof shorter

    perioddeposits.

    7. ThetotalprofituptoRs.950/isexemptedfromincometax

    8. Inthecaseofencashmentbeforematuritybutaftercompletion

    ofmonths profitwill be paid for the entire period forwhich the

    deposit remained with bank at the rates payable for the

    respectiveperiodtothePLSsavingaccountafterdeductionofthe

    Zakatifany.

    9. In PLS term deposit expired and the depositors request with in

    onemonthaftertheexpiringdate,forinvestment.ThePLSterms

    deposit will be reinvested for the desire period from the date

    immediatelyfollowingexpiringdate.

    10. ZakatorthefacevaluePLStermdepositwillberecoverdasmay

    time as the valuation dates (i.e Ist Ramzan) falls between the

    dateofissueandthedateofexpiryofthedeposit.

    Source:AbdulHameedBhutto(OGIII)

  • 4 FOREIGNCURRENCYACCOUNT.

    NBP has also introduced foreign currency accounts for

    Pakistan and foreign Nation in Pakistan and abroad. This scheme

    assuresitscustomersonbetterprofitandsuperiorservice.

    1. It offers Pakistani or foreign National to operate a foreign

    currencyA/Cwithanyoneoftheirauthorizedbranchesspreadall

    overthecountry.

    2. Deposits of this accounts will be acceptable in all convertible

    currencybutaccountwillbemaintainedonthecustomerschoice

    inUSDDollar,poundsGermanMarkorJapaneseYen.

    3. Deposits may be made in the forms of remittances in foreign

    currencies.

    Travelerschequeonthebankcounterwillbeaccepted.

    4. Thecustomercanmakewithdrawlsandtransferstoanywherein

    theworld.

    5. All thedepositsandprofitsinthecustomersforeignaccountare

    exceptfromZakatincomeorwealthtax.

  • 6. The customers sources are protected from any scruitny of

    concernedauthorities.

    The NBP has over 1400 branches at home and abroad of

    thesemorethan100branchesareauthorizedandfullyequippedtodeal

    withallkindsofforeigncurrencytransactions.

    NBP has worldwide network of branches and it has

    associated in Arabia bank, All Jazria (26 branches) and national

    exchangecompanyinUAEtofacilitatethecustomersinPakistan,Saudi

    ArabiaandUAE.

    Source:AttaHussainRajpar(OGIII)

  • 3 FUTUREOUTLOOKOFNATIONALBANK.

    NBPisfullyawareof thedevelopmentstakingplaceinthe

    worldaswellasthechangesoccurintheeconomicandsocialcondition

    withinthecountry.Thebankisdeterminedtomeetnewchallengesby

    redefining its goals and strategy as well as by the adjustment of its

    operationalpolicies.

    The Bank planning to institute major improvements,

    especiallyincustomerservicelaunchinnovativeproductstoensurethat

    the bank continues to play a dynamic role in the development of the

    country.

  • CONCLUSIONS

    At the completion of the business internship the

    interencedrawsthefollowing:

    1. Itappearsalengthyprocessofsanctioningadvance.

    2. Itlooksthestaffmemberarenotproperlytrained

    3. Itseemsthepromotionarenotgivenintheduetime.

    4. It appears that large amounts paid on administration

    cost.

    5. Itshowsthatthereislackofrecoverysystem

    6. Itseemsthatthereisnonetworking.

    7. It seems that there shallbeagreat the rushdays for

    thecustomersaswellas for the staffmembers If the

    Noofcounterarelimitedorveryfew

    8. Itmightnotbepossibleforeveryborrowertorepaythe

    moneyinduetime.

  • SUGESTIONS

    On the basis of conclusion interence draws the following

    suggestions

    1 It issuggestionthattheprocessshouldbeshortinorder insave

    timemoneyenergyandstationaryetc.

    2 It is proposed that proper training be perovided to the staff

    members that will ultimately increase the performance of Bank

    overall.

    3 It is advised that promotion be given in due time because of

    interesttoworksatisfactory.

    4 Itisconsultedthatbankshouldreduceitslargeexpensesinorder

    toincreasethevalueofbank.

    5 It issuggested thatreasonablestepsshouldbetakentorecover

    allabsoluteadvances.

    6 The NBL should introduce the use of computers in order to

    confront with the nectic business activities. it will also help to

    reducetheextraloadofmanualwork.

    7 Extracountersshouldbebroughtinordertofacilitateduringthe

    rush days the difficulties faced by thebank staff aswell as the

    customers.

    8 Theperiodofrepaymentoftheloansshouldbeextended.

  • REFERENCES

    1. ByGreenerMichael ThePenguineBusinessDictionaryEdition1995PageNo.10

    2. ByMuhammadRaufBeg

    MoneyandBanking2ndEdition1993PageNo.55.

    3. ByMukhtiarAhmed IntroductiontoMoneyandBankingIstEdition1995PageNo.60

    4. ByIsrarulHaq BankingLawandPractice

    5. ByDr.SyedAnwarAli BankingIstEditionPageNo.02

    6. Annual Report of NBP2000

    INFORMEDBY

    1. HistoryofNationalBankofPakistan,2006by:(N.B.PManagement

    Division)

    2. perviezAliKhawaja(ManagerAdmin)

    3. http://www.nbp.com.pak

    4. Mr.GhulamMurtazaBaloch,InchargeAdmn:Deptt:(OGI)

    5. ShafqatAliMahesar(OGIII)

    6. Mr.KhadimAlilundBaloch(OGIII)

    7. SaeedAhmedKhan

    8. AltafAhmed(OGIII)

  • 9. SyedQamarHashmi(Assistant)

    10. AijazAliRathore,(OGIII)

    11. MissRazia(OGIII)

    12. RafiqueArbaba(OGII)

    13. SyedShahNawaz(Assistant)

    14. MoinuddinMuallian(OGIII)

    15. MohammadAtiqKhan(OGI)

    16. VariousBankinformationcirculars.No&DateN/A

    17. VariousNBPinformationcircularsNoanddatenotavailable

    18. IslamizationaofBanking

    19. Mr.NomanAhmed

    20. Mr.KhadimAliBaloch

    21. WaqarullahKhan(OGIII)

    22. Mr.NisarAhmedQazi(OGIII)

    23. Mr.ImtiazAhmed(OGIII)

    24. AbdulHameedBhutto(OGIII)

    25. AttaHussainRajpar(OGIII)

  • CONTENTS

    CHAPTERNO.1

    INTRODUCTION

    1. Introduction 01

    2. History&ManagementofNationalBankofPakistan 04

    3. ObjectiveofNationalBankofPakistan 07

    4. FunctionsofNationalBankofPakistan 08

    5. PurposeofStudy 09

    6. Methodsofstudy 11

    7. Limitation. 13

    CHAPTERNO.2

    INTERNATIONALFEATURESOFNATIONALBANKOFPAKISTAN

    1. InternationalFeaturesofNationalBankofPakistan 15

    2. LawRecovery,LitigationsDivision19

    3. OrganizationalStructure 24

    4. DepartmentsFunctioningunderNationalBankofPakistan 25

  • CHAPTERNO.3

    ACTIVITIESOFNATIONALBANKOFPAKISTAN

    1. Computerization 30

    2. Decentralization 30

    3. ForeignTrade&Operation 32

    CHAPTERNO.4

    TRAININGANDFACILITESOFSTAFF

    1. TrainingtoStaff 34

    2. Salaries&Facilitiesofstaff 36

    CHAPTERNO.05

    FEATURES OF DIFFERENT TYPES OF ACCOUNTS TO BE

    OPERATEDBYNATIONALBANKOFPAKISTAN.

    1. CurrentDeposit 38

    2. PLSSavingAccount 39

    3. PLSTermdepositReceipt(PLSTDRS)ORFixedDepositAccount

    42

    4. ForeignCurrencyAccount 47

    5. FutureoutlookofNationalBankPakistan 49

  • CONCLUSIONANDSUGGESTIONS

    1. Conclusion 50

    2. Suggestions 51

    3. References 52

  • INSTITUTE OF BUSINESS ADMINISTRATION

    UNIVERSITY OF SINDH, JAMSHORO

    CERTIFICATE

    This is to certify that Business Internship Report on NATIONAL

    BANKof Pakistan,hasbeenprepared

    SANTOSHKUMARS/ODAYALDAS

    UndermyguidanceforthepartialrequirementforthedegreeofMasterof

    BusinessAdministration.Itisalsocertifiedthattheworkisfoundoriginal

    and the research has been inetienlously carried out and fulfils all the

    requisiteconditions.

    Sir.ASLAMPATHAN Dr.AnwarAliShahG.SyedAssistantProfessor&InternshipGuide Professor&DEAN

    IBA,UniversityofSindh, IBA,UniversityofSindhJamshoro Jamshoro

  • DEDICATION

    Thishumbleeffort

    isdedicated

    tomybeloved

    parents,

    whoseloveand

    efforts

    canneverbe

    forgotten.

  • ACKNOWLEDGEMENT

    Praise to Almighty Allah, the omnipresent, the Omnipotent, the

    Omniscient, who bestowed upon me the potentially and ability to

    accomplishthiswork.

    No sequence of works can expressmy sincere gratitude to our

    respected Professor and Director, Institute of Business Administration

    Dr.AnwarAliShah,G.SyedandguideMr.PerveizAlikhawajawithout

    whose valuable guidance, rich experiences, helpful advice, useful

    suggestionsandconstructivecriticismandcomments.Icouldnothave

    beenabletocompletethispieceofworktitledasBusinessinternship.

    Ihavehonourtoexperessmyheartfullgratitudetotheexecutive

    and staff member of National Bank of Pakistan, Market Branch

    Hyderabad, who kindly gave them acceptance to the topic of my

    Internship Report along with many useful suggestions which

    encouragedmetocompletemywork.

    Thanksforallthosewhoextendtheircooperationforconducting

    theworkofBusinessInternship

    SANTOSHKUMARMBA(PASS)FINAL2006

    InstituteofBusinessAdministrationUniversityofSindhJamshoro