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© 2013 MCR, LLC | Distribution prohibited without express written consent of MCR, LLC NATO Agency Transformation: Creating a Centralized Cost Estimating Capability 20 October 2016 Candace Mahala Program Manager, NCI Agency Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

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Page 1: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC | Distribution prohibited without express written consent of MCR, LLC

NATO Agency Transformation: Creating a Centralized Cost Estimating Capability20 October 2016

Candace MahalaProgram Manager, NCI Agency

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 2: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 2

The Journey begins…

Merging 5 NATO agencies into ONE NCI Agency

Before & After Roles of the Life Cycle

Why Centralized Cost Capability?

The Journey continues…

Implementation of Cost Estimating and Analysis Capability

OverviewPresented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 3: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3

In July 2012, a new NATO Agency is born…– Merge of 5 NATO agencies into one - NATO

Information and Communications Agency (NCI Agency)

– Transformation from asset based organizations with different scopes of products/services and different roles within the product/service life cycle to a service based total life cycle organization

Determined that full life cycle cost estimating and analysis capability was needed and so began the journey to implement a centralized cost capability within NCI Agency

The Journey Begins…Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 4: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 4

Merge of 5 NATO agencies into ONE NCIA

NATO CIS Services Agency

NATO Consultation, Command and Control Agency

NATO Air Command and Control System Management Agency

Active Layered Theatre Ballistic Missile Defence Programme Office

HQ Information, Communication, Technology Management

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 5: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 5

PRE CONCEPT CONCEPT DEVELOPMENT PRODUCTION UTILISATION RETIREMENT

Before: Roles of the Life CyclePresented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 6: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 6

PRE CONCEPT CONCEPT DEVELOPMENT PRODUCTION UTILISATION RETIREMENT

After: Roles of the Life CyclePresented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 7: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 7

Provide independent, product based, data driven life cycle cost estimates (LCCEs)Common cost estimation tool set, methodologies,

data, training, etc.GAO Best Practices Integrated team working collaborativelyStandardized processes

Why Centralized Cost Capability?Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 8: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 8

NATO Security Investment Programme (NSIP)– Controlled by the Investment Committee through a

formal approval process required for each project to be authorized for funding

Customer funded organization– Transformation of Annually Budget Funded

Organizations into a Customer Funded Organization

– Overcoming the challenge of providing a billable service to projects

The Journey Continues…Challenges

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 9: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 9

Undocumented business processes for cost estimating and analysis capability

– Development and implementation of policies and processes

Cultural Aspects– 5 agency cultures (spread over 30 locations), 28

NationsCivilian/Military mix of staff

– Different backgrounds and experience levels with cost estimating

The Journey Continues…Challenges

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 10: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 10

Operating in a complex political environment– Impacted by political decisions

Software Intensive Projects (SIPs) – New technology acquisitions– Risk integration

Customer Awareness– Acquisition Roadshows– Project Management Training– Understanding the interface of cost estimating

within a project

The Journey Continues…Challenges

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 11: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 11

Efficiency

Effectiveness

Savings

The Journey Continues…Transformation Main Objectives

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 12: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 12

On Time Capability DeliveryAccurate and Consistent Expenditure ForecastingReasonable Project Service CostsCompetition-Focused AcquisitionEnsuring Contractor Accountability for Poor

PerformanceExpediting Future Authorisations Transparency

The Journey Continues…GM’s Priorities for Improvement

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 13: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 13

Implementation of full LCCEs across all organizational elements Provide consistent, defendable and credible LCCEs

leading to less requests for additional funding due to overruns Acquisition of cost estimation tools

– Consistency of cost and schedule analysis– Risk Analysis

More focus on development of requirements Cost traceability and transparency – cost baselines,

tracking and analysis

Implementation of Cost Estimating and Analysis Capability

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 14: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 14

Closed loop data collection for use of historical actuals for more accurate estimatingSoftware Intensive Projects (SIPs) Working Group

to better standardize software estimation approaches (maturing from LOE estimates)Operations and Maintenance cost estimating Training in Function Point Analysis, estimation

tools, process improvement workshops

Implementation of Cost Estimating and Analysis Capability

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 15: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

© 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 15

Reasonable Project Service Costs (PSCs) Accurate PSC cost estimation is essential for the Agency to complete projects on time, within cost and scope The PSC Data Library and Benchmarking Tool:

– Is a framework to develop a NCI Agency project specific data library for future estimates

– Will serve as a benchmarking tool based on categories of projects and procurement strategies used within the projects from a functional perspective

– Will include project data representative of future projects for comparable PSC estimates

– Will provide credibility of funding requests of PSC planning costs for the project

Implementation of Cost Estimating and Analysis Capability

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 16: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

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QUESTIONS?

Presented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

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Candace [email protected]

POC InformationPresented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016

Page 18: NATO Agency Transformation: Creating a Centralized Cost ... · © 2013 MCR, LLC. All rights reserved. Distribution prohibited. 20 October 2016 | 3 In July 2012, a new NATO Agency

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RTO SAS-069, “Code of Practice for Life Cycle Costing”, RTO-SAS-069 Task Group Code of Practices, September 2009

www.gao.gov

References & WebsitesPresented at the 2016 International Training Symposium: www.iceaaonline.com/bristol2016