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National Workshop on “Enabling MSME to be Competitive through Quality Tools”
1
1
WELCOME TO
MSMEUPGRADATION
THROUGH MACE CLUSTER APPROACH AT
GENBA USING QC TOOLS
2
PRICOL LIMITED OVERVIEW
3
PRICOL LIMITED OVERVIEW
4
METHODOLOGY ADOPTED
Cluster ApproachPricol and Tier -2 Vendors Top Management Commitment And Active InvolvementGoal Setting Based On The Future Challenges Monthly Visits At Genba Along With MACE CounselorStep by Step Activities Implementation As Per Decided 4 Phase Model Monthly Progress ReviewTrainings and MotivationTwo way communication
5
PLAN DO CHECK ACTSelection of Suppliers
Data Collection
Target Setting
Phase wise Improvement Plan Imp
lem
enta
tio
n
Act
ion
Pla
ns
Checking Of Results(Supplier’s
Performance)Standardization
DEMING CYCLE FOLLOWED IN EACH ACTIVITY
FORMATION OF CLUSTER-1
Selected 7 Vendors Based On Share Of Business (Approx 60 % of Total Buying),Criticality Of Components Supplied & Past Performance of At Least One Year. Cluster was launched in May-2009.Commodity of Vendors – Plastics, Sheet metal & Wiring Harness
6
PHASE-2
•Complete 5-S•Up-gradation through advance Quality Tools •Hoshin-Kanri (MFO).•Autonomous Maintenance; OEE•Yield Improvement•Implementation of 8 Pillars Check sheet•Training on advance tools like DOE, DMAIC
& OEE
PHASE-3
•Capturing Customer Voice•1-S,2-S and Visualization•Customer Concern (QCD) through why-why Analysis.•Red Bin Analysis using basic QC Tools•Daily Work Management for Target Monitoring.•Monthly Performance Review at Gemba & Collaborative Learning•5 New Kaizen/month/vendor.•Training on 5S, VUD, 7 QC tools, CAPA
PHASE 1
•TPM Cluster•Certified Quality Engineer•Six Sigma Black Belts.•Benchmarking Visits.•Horizontal Deployment of Cluster Activity through Tier-2.
PHASE4
•TEI through SSQC activities.•Single Piece Flow using Model Line; identifying Lean Manufacturing Projects (MPS) based on Customer Requirements.•Inventory Turns Ratio Management•Energy Consumption Management•Cost of Poor Quality•Initial Supply Control•Value added per employee cost (VAPCO)•Training on SSQC, MPS, EMS, QMS, NPD.
MACE ROADMAP FOR WORLD CLASS EXCELLENCE
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
2
7
TARGET SETTING (2009~10)
14960
10472
0
5000
10000
15000
20000
2008~09 2009~10(Target)
Target Setting for PPM
90
63
0
20
40
60
80
100
120
2008~09 2009~10(Target)
Target Setting for Defects
•Capturing Customer Voice (CSR Review)
•Customer Concern Analysis (CSR Analysis Using Basic QC Tools)
•Red Bin Analysis by using basic QC Tools
•1-S,2-S and Visualization (Red Tag, Basic House keeping)
•Monthly Performance Review & Collaborative Learning
•Delivery Failure analysis
•Daily Work Management implementation (Managers Only)
PHASE-1
ACTIVITIES INITIATED
8
CUSTOMER SATISFACTION REPORT AND GAP ANALYSIS
9
DAILY RED BIN MEETING
Red Bin Analysis
Step No. Activity1 All members of CFT to meet at defined time to discuss previous days rejections.
2 All members should sign the daily attendance sheet.
3 RBA leader should start the brainstorming session regarding the top defect of previous week.
4 Views / Comments should be noted down in cause/effect diagram on board which includes 4-M analysis.
5 Treat all the above views as a probable causes.
6 Now list out these causes with controlled / non controlled activities.
7 Now start elimination of probable causes to reach at only potential causes.
8 Start validating the points one-by-one.
9 Find out the root cause of defect.
10 Prepare action plan to take countermeasure with target date of completion & define the responsibility of a person.
11 Note down all the points of countermeasures taken in RBAsummary sheet.
12 Record the effectiveness of lots after countermeasure taken in RBA summary sheet.
13 Make / Prepare the weekly Pareto Graph.
14 Put the graph on board for display purpose to all the employees.
15 There should be two Pareto-graphs: 1) Part - Wise 2) Defect - Wise.
RED BIN ANALYSIS - Procedure
GENBA Visit by MACE, Pricol and Cluster Members
10
After Improvement ( Photo or Explanation Drawing )
Before Improvement ( Photo or Explanation Drawing )
BENEFITS
SPACE SAVING
Bins for in-process rejection,power cut and lumps are kept on shop
floor near machine.
Bins for in-process rejection,power cut and lumps are kept in Multi storage rack on shop floor near machine.
1S & 2S
11
Before Improvement ( Photo or Explanation Drawing )
After Improvement ( Photo or Explanation Drawing )
Gang way
Previously receiving material,despatch material, rejections and slow moving
mold kept in same place.
Separate Location identified and demarkation for
receiving and despatch area.
Receiving material area.
Despatch area.
1S & 2S
12
MONTHLY PERFORMANCE REVIEW BY TOP MANAGEMENT
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
3
13
RESULTS – 2009~10
14960
10472
6064
0
5000
10000
15000
20000
2008~09 2009~10(Target) Achieved
PPM AT PRICOL
90
63 67
0
20
40
60
80
100
120
2008~09 2009~10(Target) Achieved
DEFECTS AT PRICOL
60%
26%
6064
4244
0
2000
4000
6000
8000
2009~10 2010~11
Target Setting for PPM
67
47
0
20
40
60
80
100
2009~10 2010~11(Target)
Target Setting for Defects
Delivery Rating criteria was added in Focus area from April-2010Cluster-2 was launched in Jun’’2010 in which we added different commodity vendors i.e.Bulb and Electronics
TARGET SETTING (2010~11)
14
ACTIVITIES INITIATED
•Deep Analysis of Defects by using 7 QC Tools.
•Monitoring of PPM & Reduction by using 7 QC Tools.
•Poka Yoke Implementation.
•Implementation of QC Circle activities (One QC Circle in each area).
•Starting of Suggestion scheme & implementation of Kaizens.
•Daily Work Management implementation in entire plant.
•Inventory Turns Ratio Calculation & Monitoring.
•Delivery Failure Analysis in Deep way.
•Direct On Line
PHASE-2
15
POKA -YOKE TRENDCUMULATIVE POKA YOKE TREND 2010-11
2929
26222220
1717161512
95
05
101520253035
APR
IL
MAY
JUNE
JULY
AUG
SEP O
CT
NOV
DEC
JAN
FEB
MAR
TOTA
L AC
H.
FY 2010-11
NOS.
KAIZEN TRENDCUMULATIVE KAIZEN TREND 2010-11
393393
352313
27123721118916713510678
360
150
300
450
APRIL
MAY
JUNE
JULY
AUG SEP OCT
NOV
DECJA
NFE
BMAR
TOTA
L AC
H.
FY 2010-11
NO
S.
16
BEST POKA-YOKE
TURN LENS TILT
Receiver Gauge used to measure
Dimensions
WITH OUT LEG
TURN LENS TILT
HOLE PROVIDED BOTH SIDES IN MOLD FOR LEG
FITMENT LEG PROVIDED
PROBLEMNo fool proofing is done in the Visor moldsSo,Turn lens fitted in any directions.
SOLUTION1.Provide hole in both side of Visor P17/21/DLX molds..2.Leg to be provided in all cavity of Turn lens.
BEFORE AFTER
17
QUALITY CIRCLE STATUS-2010~11No. of Quality Circles formed 14
No. of Projects Completed 26
18
RESULTS – 2010~11
6064
4244 4156
0
2000
4000
6000
8000
2009~10 2010~11(Target) Achieved
PPM
6347 51
0
20
40
60
80
100
120
2009~10 2010~11(Target) Achieved
Defects
31%
19%
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
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19
TARGET SETTING (2011~12)
4156
3500
0
1000
2000
3000
4000
5000
2010~11 2011~12(Target)
Target Setting for PPM
51
35
0
10
20
30
40
50
60
2010~11 2011~12(Target)
Target Setting for Defects
97 100
0
20
40
60
80
100
120
2010~11 2011~12(Target)
Target Setting for Delivery
20Winner- Aar- Aar Technoplast
INTERNAL QC CIRCLE COMPETION (NOV-2011) FOR PROMOTING QC CIRCLE ACTIVITIES
1st Runner up- ADPL
FOCUS AREAS FOR 2011~12 •Lean Projects Implementation
•Strengthening of QC Circle activities
•Implementation of Direct On Line Activity
.Daily Work Management implementation in entire plant at all level
21
LEAN PROJECTS IDENTIFIED 2011~12 S.No.
Project Title No. of vendors
Project Completed (till Dec-11)
Project Under Progress
1. SMED 5 3 2
2. Tool Break down Reduction
4 1 3
3. Machine Break down Reduction
3 1 2
4. Inventory Turn Over Ratio Improvement
4 1 3
5. Productivity Improvement through idle time reduction
4 1 3
6. Quality Improvement 4 1 3
7. Energy Consumption Reduction
4 1 3
TOTAL 28 9 19
22
CLUSTER ACHIEVEMENTS SINCE START OF
CLUSTER
23
REJECTION PPM AT PRICOL CLUSTER-1 CLUSTER-2
Overall -29%
Cluster-1 Rejection PPM Trend
392941566064
14965
0
5000
10000
15000
2008-09 2009~10 2010~11 Apr~Dec'11
59%31. 5%
Overall -72%
20%
Cluster-2 Rejection Trend
7960
11328
0
3000
6000
9000
12000
15000
2010~11 Apr~ Dec'11
Cluster-1 Defect/month
2.3
4.65.3
7.5
0
1
2
3
4
5
6
7
8
2008-09 2009~10 2010~11 2011~12 uptodec'11
NO. OF DEFECTS AT PRICOLCLUSTER-1 CLUSTER-2
25%23%
Overall -76%
58%
Cluster-2 Defect/Month
1.17
1.11
1.081.09
1.11.111.121.131.141.151.161.171.18
2010~11 2011~12 upto Dec'11
5%
30%
24
9897
020406080
100
2009~10 2010~11 Apr~ Dec'11
9291
0
20
40
60
80
100
2010~11 Apr~ Dec'11
DELIVERY RATING TREND AT PRICOLCLUSTER-1 CLUSTER-2
10%
Delivery Rating
Calculation Started in FY2010-11
10%
NO. OF DEFECTS AT MSILCLUSTER-1
0000
0
5000
10000
15000
2008-09 2009~10 2010~11 Apr~Dec'11
CLUSTER-2
No Defect due to Cluster-1
000
3000
6000
9000
12000
15000
2010~11 Apr~ Dec'11
No Defect due to Cluster-2
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
5
25
242
310299
050
100150200250300350
2009~10 2010~11 Apr~ Dec'11
NO. OF KAIZENS IMPLEMENTEDCLUSTER-1 CLUSTER-2
4%105
90
0
20
40
60
80
100
120
2010~11 Apr~ Dec'11
16%
2932
0
10
20
30
40
50
2010-11 11-12 Upto Dec
NO. OF POKA YOKE IMPLEMENTEDCLUSTER-1
9%
5
6
0
2
4
6
8
10
2010-11 11-12 Upto Dec
20%
CLUSTER-2
26
NO. OF DIRECT ON LINE COMPONENTS
4
17
45
0
5
10
15
20
25
30
35
40
45
50
2009-10 2010-11 11-12 Upto Dec
DOL Data
27
ACHIEVEMENT &
AWARDS
28
RECOGNITION BY MSIL
29
WINNER OF QUALITY CIRCLE COMPETITION AT MSIL – OCT-2010
30
1ST RUNNER UP OF QUALITY CIRCLE COMPETITION AT MSIL – NOV-2011
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
6
31
KAIZEN CONVENTION AT MSIL – SEP-2011
32
WINNER OF TOPS CASE STUDY PRESENTATION AT MSIL
33
WINNER OF CASE STUDY IN MANUFACTIRING EXCELLENCE STREAM AT 4TH CII NATIONAL SUMMIT-2011
34
AAR-AAR CASE STUDY
PRESENTATION
35
18/1, MATHURA ROAD FBD.
363636
MEETING DAY & TIME
Frequency : Once in a Week• Every Wednesday• 3:00 to 03:30 pm• Attendance : 97.86%
NEEL KAMAL
MR.M.S. DUGALFACILITATOR
LEADER
DETAILS OF QUALITY CIRCLE
• Date of Formation : 25TH Nov 2010• No of Projects Completed : 05• Current Project started : 5TH APR 2011 • Tgt for Completion : 26TH JUNE 2011• Team Working Area : MOULDING
MAMTA
PUSHPADEEPA
MEENU
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
7
373737
PLAN DONE
Period
Activities 1Wk.
2Wk.
3Wk.
4Wk.
1Wk.
2Wk.
3Wk.
4Wk.
1Wk.
2Wk.
3Wk.
4Wk.
Problem IdentificationPboblem selectionProblem DefinitionData collection & target settingRoot cause analysisDeveloping solutionTrial of counter measuresChecking result Implementation of counter measuresEffectivenessStandardisationHorizontal developmentPayback period analysis
Apr-11 May-11 Jun-11
38
52747
53810
5314053650
52456
54260
51246
52480 53267
51456
52750
51468
52980
50000
51000
52000
53000
54000
55000
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
JAN
FEB
MAR
AVG PPM
TIME PERIOD
PPM
98382
20689 20568 19960 15738 14540 14009 13820 13426 13260 12740 10833 10499 8818
34%41%
49%56%
61%66%
71%76%
80%85%
90% 93%97% 100%
0
50000
100000
150000
200000
250000
300000
BACK
COVE
R YG8
CASE
-CLU
STER
FRONT DIA
L YM
I
CASE
INNER
OMNI F
RONT
DIAL
BACK
COVE
R
SPACER
ASSY. C
ASE
BACK
COVE
R YMI
BACK
COVE
R YV4
CASE
P-9
0
CASE
YAMAH
A 07W
FRONT DIA
L MARUTI
CAR C
ASE
COMP. NAME
PPM
0%
20%
40%
60%
80%
100%
393939
1268
1058
3349
3
6256
3
64%
98% 99% 100%
0
20000
40000
60000
80000
100000
WARP
AGE
CRACK
SHORT
OMOLD
BLACK
SPO
T
DEFECT
0%
20%
40%
60%
80%
100%
PPM
40
“TO ELIMINATE REJECTION ON ACCOUNT OF WARPAGE &CRACK IN BACK COVER YG8 ’’
414141
96056
95840
97850
96417
94562
96541
92587
97254
96124
94687
97560
97564
95680
89000
90000
91000
92000
93000
94000
95000
96000
97000
98000
99000Apr
-10
May
-10
Jun-
10
Jul-1
0
Aug-1
0
Sep-
10
Oct-1
0
Nov-1
0
Dec-1
0
Jan-
11
Feb-
11
Mar
-11
AVG
MONTHS
PP
M
424242
2016
2087
2014
1899
1987
1963
2007
2156
2005
1963
1985
2068
2054
1750
1800
1850
1900
1950
2000
2050
2100
2150
2200
Apr-10
May-
10Ju
n-10
Jul-1
0Aug
-10
Sep-1
0Oct
-10
Nov-10
Dec-1
0Ja
n-11
Feb-11
Mar-1
1
AVG
MONTHS
PP
M
PPM HIGH
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
8
434343
98072
00
20000
40000
60000
80000
100000
PPM
AVG. TARGET
44
CASE YG4
UNDERSTANDING OF PROBLEM
BACK COVER YG8 FITMENT WITH CASE YG8
RESULT: WARPAGE OBSERVED
BACK COVER
OK COMPONENT NG COMPONENT
454545
np ≥ 5
Where n = sample size
p= proportion of rejection
Our PPM is 98072
p = 98072 = 0.098072
1000000
n * 0.098072 ≥ 5
n = 5 = 50.98
0.098072
n ≥ 51MINIMUM 51 PCS ARE REQUIRED BUT WE DECIDED TO TAKE 500PCS FOR ANALYSIS
46
Final Inspection
Packing & Despatch
Remaining 481 Pcs checked after Injection molding and found 24 pcs
NG
Injection Moulding
Stacking
We Produced 500 Pcs in Moulding and
found 19 pcs reject during Injection
molding
INFERENCE: WE FOUND THAT THERE WERE TWO STAGES OF DEFECT OCCURRENCE MOULDING & STACKING.
47
MAN MACHINE
MATERIAL
PREHEATING
WARPAGE
UNAWARNESS
NEGLIGENCE
COOLING TIME VARIATION
METHOD
BARREL TEMP.
MOULD
UNSKILLED
ILLNESS
HOLDING TIME LESS
MOLD TEMP.
WARPAGE DEVELOPED AFTER MOLDING
HIGH.
LOW.
DEGRADATION
COOLING LINE BLOCK
COOLING TIME
LOW.
HIGH.
CONTAMINATION
CYCLE TIME.
INJECTION PRESSURE
484848
RANKING MORE THAN 10 IS CONSIDERED AS POTENTIAL CAUSES
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
9
494949
S.NO. STAGES POTENTIAL CAUSES RANKING
1 MAN UNSKILLED 4TH
2
MACHINE
COOLING TIME 1ST
3 MOLD TEMPERATURE 5TH
4
METHOD
HOLDING TIME 3RD
5WARPAGE DEVELOPED AFTER
MOLDING2ND
6 BARREL TEMP. 6TH
505050
Validation of Potential CauseS.NO
POTENTIAL CAUSE VALIDATION
METHOD
VALIDATION DATAJUDGMENT
SPEC: OBSRV:
1 COOLING TIMETHROUGH
SCATTER DIAG50 ± 5
SCATTER DIAG OF COOLING TIME VS WARPAGE
y = -0.0524x + 3.1402
R2 = 0.8856
0
0.5
1
1.5
2
30 33 36 39 42 45 48 51 54 57 60 63COOLING TIME
WA
RP
AG
E
INFERENCE:- Since R² is 88.5% which is greater than 36%.So there is a relationship b/w cooling time and Warpage but our spec is 45-55.As shown in graph within our spec there is
no rejection .So, this cause is not significant
Spec:- 50 ± 5
Warpage :-1 mm Max
We checked the relationshipbetween Cooling Time & Warpage
through Scatter which has been shown below
Decision Criteria:- R² ≥2 ⁄ √N = 0.36, Where N = 30
5151
DIMENSIONAL TREND
0.620.74
0.86
0.54
0.36
1.04
0
0.2
0.4
0.6
0.8
1
1.2
IMMEDIATE ONMACHINE
After 5 MIN
After 1 HR.
TIMINGS
DIM
EN
SIO
NO
MIN MAX
51
Validation of Potential CauseS.NO
POTENTIAL CAUSE VALIDATION
METHOD
VALIDATION DATA JUDGMENTSPEC: OBSRV:
2
WARPAGE DEVELOPED
AFTER MOLDING
DIMENSIONAL REPORT MADE FOR 500 PCS TO CHECK THE WARPAGE AFTER IMMEDIATE
MOLDING & AFTER 5 MIN, 1 HR
PCS SHOULD
NOT WARP
We checked 500 pcs immediately on m/c
found no ng pcs,then after 5 min no
rejection,but after 1 hr some pcs were getting
rejected due to warpage
Valid Cause
AFTER 1 HR SOME PCS GOT
REJECTED
52
Why Why Analysis for Warpage Developed after Moulding
Because –No Cooling Fixture after mouldingAnswer:
Because – Not Considered during Devlopment.Answer:
Why? No Cooling Fixture after mouldingWhy-2
Not Considered during DevlopmentRoot Cause
Why-1 Why? Warpage developed after Moulding
535353
Validation of Potential Cause
S.NO
POTENTIAL CAUSE VALIDATION
METHOD
VALIDATION DATAJUDGMENT
SPEC: OBSRV:
3 HOLDING TIME SCATTER DIAGRAM 3 ± 1 Valid Cause
HOLDING TIME VS RESULT
y = -0.1173x + 1.362
R2 = 0.8854
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
0 1 2 3 4 5 6 7 8 9 10
HOLDING TIME
WARPAG
INFERENCE: Since R² = 88% which is greater than 63% means there is a relationship between Warpage & holding time.As shown in graph there is rejection developed within
spec.It means our spec. needs to be revised. So, this is a significant cause.
We checked the relationshipbetween Holding Time &
Warpage through Scatter which has been shown below
Decision Criteria:- R² ≥2 ⁄ √N = 0.63, Where N = 10
Spec:_3 ± 1
Warpage :-1 mm Max
54
Validation of Potential CauseS.NO
POTENTIAL CAUSE VALIDATION
METHOD
VALIDATION DATAJUDGMENT
SPEC: OBSRV:
4 UN SKILLEDCHECK
THROUGH SKILL MATRIX
In- Valid Cause
NEW OPERATOR CAN WORK UNDER GUIDANCE,HE UNDERSTANDS KEY POINTS OF PROCESSCAN WORK INDEPENDENTLY,UNDERSTAND THE ENTIRE PROCESSCAN TEACH OTHERS
OPERATOR NAME SHIFT PRODUCTION QTY REJECTION QTY. PPM
RAMVILLAS A 500 11 22000
ANIL B 500 10 20000
INFERENCE: AS THERE IS NO SIGNIFICANT DIFFERENCE IN REJECTION OF OPERATORS SO THIS IS NOT THE SIGNIFICANT CAUSE
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
10
555555
Validation of Potential CauseS.NO
POTENTIAL CAUSE
VALIDATION METHOD
VALIDATION DATAJUDGMENT
SPEC: OBSRV:
5MOLD
TEMPERATURETHROUGH
SCATTER DIAG42 ± 5
SCATTER DIAG OF MOLD TEMP VS WARPAGEy = 0.0294x - 0.6733
R2 = 0.831
0
0.2
0.4
0.6
0.8
1
1.2
30 33 36 39 42 45 48 51 54 57
MOLD TEMP.
WA
PA
GE
We checked the relationshipbetween mould Temp & Warpage through
Scatter which has been shown below
Decision Criteria:- R² ≥2 ⁄ √N = , Where N = 30
INFERENCE:- Since R² is 83% which is greater than 36%.So there is a relationship b/w Mold temp and Warpage but our spec is 37-47, as shown in graph within our spec there is
no rejection .So, this cause is not significant
Spec:_42 ± 5
Warpage :-1 mm Max
56
Validation of Potential Cause
S.NO
POTENTIAL CAUSE VALIDATION
METHOD
VALIDATION DATAJUDGMENT
SPEC: OBSRV:
6BARREL
TEMP.
THROUGH
SCATTER DIAGRAM
Z1 - 210 ± 10
Z2 - 220 ± 10
Z3 - 220 ± 10
Z4 - 210 ± 10
We checked the relationshipbetween barrel
temperature & Warpage through Scatter which has been shown in next slides
Z1Z2Z3Z4
575757
Decision Criteria:- R² ≥2 ⁄ √N = 0.36, Where N = 30
SCATTER DIAGRAM FOR ZONE 1 TEMPERATURE VS WARPAGE
y = -0.0016x + 1.1358R2 = 0.0226
0.60
0.65
0.70
0.75
0.80
0.85
0.90
0.95
1.00
190 195 200 205 210 215 220 225 230
TEMPERATURE
WARPAG
TEMP. SPEC :- 210 ± 10
WARPAGE SPEC:-1MM MAX
INFERENCE: Since R² = 2% which is lesser than 36% .So that there is no relation b/w Z1 temp. & Warpage . It means this cause is not significant.
585858
SCATTER DIAG OF Z2 TEMP VS WARPAGE
y = 0.0304x - 5.7414
R2 = 0.9543
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
198 200 202 204 206 208 210 212 214 216 218 220 222 224 226 228 230 232
TEMPERATURE
WA
RPA
G
TEMP. SPEC. :- 220 ± 10
SPEC. OF WARPAGE= MAX. 1MM
Decision Criteria:- R² ≥2 ⁄ √N = 0.36, Where N = 30
INFERENCE: Since R² = 95 % which is greater than 36% means there is a relationship between Warpage & Zone 2 Temp.As shown in graph there is rejection developed within
spec.It means our spec. needs to be revised. So, this is a significant cause.
5959
SCATTER DIAG OF Z3 TEMP VS WARPAGE
y = 0.0568x - 11.543
R2 = 0.8503
0
0.5
1
1.5
2
2.5
200 202 204 206 208 210 212 214 216 218 220 222 224 226 228 230 232 234 236 238
TEMPERATURE
Decision Criteria:- R² ≥2 ⁄ √N = 0.36, Where N = 30
SPEC. OF WARPAGE= MAX. 1MM
INFERENCE: Since R² = 85% which is greater than 36% means there is a relationship between Warpage & Zone 3 Temp.As shown in graph there is rejection developed within spec.It means our spec. needs to be revised. So, this is a significant cause.
TEMP. SPEC. :- 220 ± 10
606060
SCATTER DIAG FOR Z4 TEMP VS WARPAGE
y = -0.0014x + 1.1079
R2 = 0.0307
0.60
0.65
0.70
0.75
0.80
0.85
0.90
200 205 210 215 220 225 230 235 240
TEMPERATURE
WARPAG
Decision Criteria:- R² ≥2 ⁄ √N = 0.36, Where N = 30
INFERENCE: Since R² = 3% which is lesser than 36% .So that there is no relation b/w Zone 4 Temp. & Warpage . It means this cause is not
significant.
TEMP. SPEC. :- 220 ± 10
SPEC. OF WARPAGE= MAX. 1MM
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
11
616161
SL. NO.
VALID CAUSE PICTURE
1HOLDING TIME.
2BARREL TEMPERATURE OF ZONE
II & III.
3WARPAGE DEVELOPED AFTER
MOLDING
6262
S.NO.
COUNTERMEASURE LOCATIONIMPLEMENTAT
ION DATEVERIFICATIO
N DATESTATUS
1 HOLDING TIME FROZEN
FROM . 3 ± 1 i.e. 5 ± 1ON MACHINE 04 JUNE 2011 04 JUNE 2011 OK
COUNTERMEASURE NO. 1
As shown in graph, Equation Y = m x + c
Y = 0.1173 x – 1.362
Warpage = 0.1173 *Holding Time – 1.362
Customer spec of warpage = Max- 1mm
RR Tgt = 0.80 mm
0 = 0.1173 * Holding Time – 1.362
Holding Time. = 1.362 / 0.1173 = 11.61
0.8 = 0.1173 * Holding Time – 1.362
Holding Time = 1.362 + 0.8 / 0.1173 = 8.18
Spec as per Equation :- 11.61 – 8.18
But on this spec Cycle Time Increased. So that As per scatter plot we decided to revised this spec is 5 ± 1
6363
S.NO.
COUNTERMEASURE LOCATIONIMPLEMENTAT
ION DATEVERIFICATIO
N DATESTATUS
2BARREL TEMPERATUR FOR ZONE
II IS FROZEN ie: 205 ± 5°C EARLIER IT WAS 220 ± 10°C
PROCESS DATA SHEET
04 JUNE 2011 04 JUNE 2011 OK
COUNTERMEASURE NO. 2
As shown in graph,Equation Y = m x + c, hence
Y = 0.0304 x – 5.7414
Warpage = 0.0304 * zone 2 Temp. – 5.7414
Customer spec of warpage = Max- 1mm
RR Tgt = 0.80 mm
0 = 0.0304 * Zone Temp. – 5.7414
Zone 2 Temp. = 5.7414 / 0.0304 = 189ºC
0.8 = 0.0304 * Zone 2 Temp – 5.7414
Zone2 Temp = 5.7414 +0.8 / 0.0304 = 215ºC
Spec as per Equation :- 189 - 215ºC
We produce 500 pcs on this spec. , but pcs were rejected because of
short mould so we decided to revised this spec is 205 ± 5
6464
S.NO.
COUNTERMEASURE LOCATIONIMPLEMENTAT
ION DATEVERIFICATIO
N DATESTATUS
3BARREL TEMPERATUR FOR ZONE
III IS FROZEN ie: 210 ± 5°C EARLIER IT WAS 220 ± 10°C
PROCESS DATA SHEET
04 JUNE 2011 04 JUNE 2011 OK
COUNTERMEASURE NO. 3
As shown in graph
Equation Y = m x + c, hence
Y = 0.0568 x – 11.543
Warpage = 0.0568 * zone 2 Temp. – 11.543
Custumer spec of warpage = Max- 1mm
RR Tgt = 0.80 mm
0 = 0.0568 * Zone Temp. – 11.543
Zone 2 Temp. = 11.543 / 0.0568 = 203ºC
0.8 = 0.0568 * Zone 2 Temp – 11.543
Zone2 Temp = 11.543 +0.8 / 0.0568 = 217ºC
Spec as per Equation :- 203 -217ºC
so we decided to revised this spec is 210 ± 5
656565
62563
36286
36266
62570
64280
62400
63280
64580
61258
61736
60580
62500
61450
62580
63542
36305
0
10000
20000
30000
40000
50000
60000
70000
Apr-10
May
-10
Jan-1
0
Jul-10
Aug-10
Sep-1
0
Oct-1
0
Nov-10
Dec-1
0
Jan-1
1
Feb-1
1
Mar
-11
AVG
5-Ju
n-11
7-Ju
n-11
AVG
MONTHS
PP
M
PROCESS OPTIMISED
58%
66
S.NO.
COUNTERMEASURE LOCATIONIMPLEMENTATIO
N DATEVERIFICATION
DATESTATUS
4200 GMS OF WEIGHT PROVIDED ON
COMPONENT FOR PROPER COOLING AFTER MOULDING
ON MACHINE 11 JUNE 2011 11 JUNE 2011 OK
COUNTERMEASURE NO. 4
INFERENCE: After putting the weight no pcs were rejected because of warpage
DIMENSIONAL TREND
0.620.74
0.86
0.54
0.36
1.04
0
0.2
0.4
0.6
0.8
1
1.2
IMMEDIATE ONMACHINE
After 5 MIN
After 1 HR.
TIMINGS
DIM
EN
SIO
NO
MIN MAX DIMENSIONAL TREND
0.36 0.37
0.42
0.62 0.630.67
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
IMMEDIATE ON MACHINE After 5 MIN
After 1 HR.
TIMINGSDIM
ENSIO
NO
MIN. MAX.
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
12
67
62563
36286
00
63542
62580
61450
62500
60580
61736
61258
64580
63280
62400
64280
62570
36266
36305
0
10000
20000
30000
40000
50000
60000
70000
Apr-10
May
-10
Jun-1
0
Jul-1
0
Aug-10
Sep-1
0
Oct-1
0
Nov-10
Dec-10
Jan-1
1
Feb-1
1
Mar
-11
AVG
5-Ju
n-11
7-Ju
n-11
AVG
13-J
un-11
AVG
MONTHS
PP
M
WEIGHT PROVIDED ON COMPONENT
100%
PROCESS OPTIMISED
NOTE: THERE WAS NO SIDE EFFECT OF THESE COUNTERMEASURES
68
CASE YG8
BACK COVER YG8FITMENT WITH CASE YG8
BACK COVER YG8
Being cracked after scerewed
CRACK
UNDERSTANDING OF PROBLEM
Root Cause identified for crack – Ejector Speed High due to Catching developed in Mould at Rib Area(Same Methodology was used for analysis as used for Warpage)
696969
33493
0
32146
33560
32870
3456033254
3367233245
3298033465
34121
33586
34456
00
5000
10000
15000
20000
25000
30000
35000
40000
Apr
-10
May
-10
Jun-10
Jul-1
0
Aug
-10
Sep-
10
Oct-10
Nov
-10
Dec
-10
Jan-11
Feb-11
Mar-11
AVG
9-Ju
n-11
AVG
MONTHS
PPM
POLISHING DONE &
FREQUENCY DECIDED
100%
S.NO COUNTERMEASURE LOCATIONIMPLEMENTA
TION DATEVERIFICATIO
N DATESTATUS
1 High polish done in mould and frequency decided i.e. 20,000 shots . Inhouse 08 june 2011 08 june 2011 Ok
COUNTERMEASURE TAKEN
70
65897
36286
0 0
96056
00000
92540
8968095680
9756497560
9468796124
97254
92587
96541
9456296417
97850
95840
0
10000
20000
30000
40000
50000
60000
70000
80000
90000
100000
110000
Apr-1
0
May
-10
Jun-1
0
Jul-1
0
Aug-1
0
Sep-10
Oct-1
0
Nov-10
Dec-1
0
Jan-1
1
Feb-
11
Mar-1
1AVG
Apr-1
1
May
-11
JUNE 1
ST W
EEK
JUNE 2ND W
EEK
JUNE 3RD W
EEK
JUNE 4TH
WEEK
JUNEJULY
AUG
SEPTOCT
MONTHS
PP
M
TEMPERATURE & HOLDING TIME
FROZEN
POLISHING DONE
100%
NOTE: THERE WERE NO SIDE EFFECTS OF THESE COUNTERMEASURES.
717171
20161978
1650
20542068
1985
1963
20052156
2007 1963
1987
1899
20142087
0 0 0 0 00
500
1000
1500
2000
2500
Apr-10
May
-10
Jun-1
0
Jul-1
0
Aug-10
Sep-1
0
Oct-1
0
Nov-10
Dec-1
0
Jan-1
1
Feb-1
1
Mar
-11
AVG
Apr-11
May
-11
Jun-1
1
Jul-1
1
Aug-11
Sep-1
1
Oct-1
1
MONTHS
PP
M
100%
72
S.no What When Where Who
1 PROCESS DATA SHEET UPDATED25 JUNE
2011PROCESS DATA
SHEETNEEL KAMAL
2
PM CHECK SHEET AND HISTORY CARD UPDATED FOR (RIB AREA
POLISHING FREQUENCY 20K SHOTS)
29 JUNE 2011
PROCESS DATA SHEET
NEEL KAMAL
3 WORK INSTRUCTIONS UPDATED28 JUNE
2011WORK
INSTRUCTIONSNEEL KAMAL
4PFMEA AND CONTROL PLAN
UPDATED28 JUNE
2011PFMEA NEEL KAMAL
S.no What When Where Who
1SEPARATE POLISHING
FREQUENCY DECIDED FOR RIB AREA
05 JULY 2011
HOUSING FRONT FOG LAMP AND
ROOM LAMP SWIFT
MR. R.L.DOGRA
National Workshop on “Enabling MSME to be Competitive through Quality Tools”
13
73
•Most intractable problem resolved•Horizontally Deployment done benefiting other Component •Computer skill developed for making Presentation•Knowledge of new tools & techniques•Knowledge gain for all •Team morale high to take up More challenges.
•Customer rejection ppm reduced from 2016 to 0 on account of Warpage & Crack.
• Inhouse Rejection reduced from 96056 PPM avg to 0. Per month to 0 PPM on account of CRACK & WARPAGE.
•Productivity increased by 9.6 %(Man per unit per hour)
•Spray Consumption Minimized & save Rs. 2170 per Year after polishing done
•Direct cost saving =1440*12* 8.96 = RS. 154829 (approx) Rs per Year on Account of Saving by Eliminate Warpage & Crack from Back cover YG8
COOLING FIXTURE SHOULD BE THERE AFTER MOLDING TO ELIMINATE DEFECT WARPAGE FOR MATERIAL PPTF.
POLISHING FREQUENCY SHOULD BE SEPERATELY DECIDED FOR EACH AFFECTED AREA OR REMOVAL ITEMS.
PROCESS PARAMETER OPTIMISATION SHOULD BE DONE DURING DEVELOPMENT
74
PROCESS FLOW SCATTER DIAG.
CAUSE & EFFECT DIAGRAM
GRAPH CAUSE & EFFECT DIAGRAM
BRAIN STORMING
CHECKSHEET PARETO DIAGRAM
75
THANK YOU