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NATIONAL
JUDICIARY INFORMATICS SYSTEM
U Y A P •Ali Rıza ÇAM
•Reporter Judge in Ministry of Justice, Turkey
•Republic of Turkey Ministry of Justice
1
UYAP is an e-justice system as a part of the e-government, which has been developed in order to ensure fast, reliable, soundly operated and accurate judicial system.
As a central network project, it includes all of the courts, public prosecutors services, prisons, other judicial institutions and other government departments in Turkey. All these are equiped with computers, network and internet connection and given access to all the legislation and judicial records.
WHAT IS U Y A P?
2
• To serve 50.000 employee of Moj, 70.000 lawyers and all citizens
• Rapid, reliable and integrated system
• Fast and efficient data exchange
• Minimize the basic judicial errors
• Data standardization
• Alerts to identify users
• Electronic means instead of paper files
• Databank of information
• Flexibility of working hours
OBJECTİVES OF UYAPOBJECTİVES OF UYAP
3
UYAP has transformed an old-fashioned, paper based Judiciary into a smooth functioning organization, which is assessed by some the biggest revolution in the Turkish Judiciary
Number of the Judges and Prosecutors
High Criminal Courts Centres 134
Courthouses 587
Penitentiary and Detention Houses 425
Forensic Medicine Units 63
Public Prosecutor Services 7751
Judges 5951
Administrative judges 818
Public prosecutors 3739
Personnel 59.037
4
CURRENT SITUATION OF CASE FILES IN UYAP
PROSECUTIONWRITS 1.416.739PROSECUTIONPREPARATION 2.035.300CRIMINAL CASES 3.116.632CIVIL LAWCASES 1.982.920ADMINSTRATIVE CASES 288.995ENFORCEMENT CASES 10.026.212GRAND TOTAL 18.866.798
TheThe numbernumber of of disputesdisputes in in TurkeyTurkey
All these disputes have been processed by UYAP
PROSECUTION WRITS 1.416.739
PROSECUTION PREPARATION 4.314.766
CRIMINAL CASES 2.673.374
CIVIL LAWCASES 2.180.305
ADMINSTRATIVE CASES 390.312
ENFORCEMENT CASES 9.640.669
GRAND TOTAL 20.616.164
5
ERP–Personel Management–Training Management–Supply Management–Procurement Management–Financial Management
Judiciary Functions–Public Prosecuters Services–Penal Law Services–Civil Law Services–Enforcement-Bankruptcy Services–Administrative Law Services–Convict-Arrest Management–Forensic Medicine
Common Functions
–e-mail–Electronic forum–Data Bank–Internet–Word Processor
Ministry of Justice Central Units
Supreme Court
Court HousesPenal Law
Public ProsecutersCivil Law
Enforcement-Bankruptcy
Record of Convictions and statistics
Administrative Jurisdication
Administrative LawTax Law
Forensic MedicinePrisons
Supporting Functions
–Occuputional units–Library–Health–Archives
Functional Scope
6
Integration between UYAP I & UYAP II
Integration between subsystems– Public Prosecuters,– Courts, – Forensic Medicine, – Prisons, etc.
Record of ConvictiondSupreme Court
Gendarmery
Population and Citizenship(MERNİS)
Constitutional Court
Land & Cadastre
Council of state
Prosecuters Courts
Enforcement-Bank.
PrisonsForensic Medicine
AdministrativeLaw
UYAP IUYAP II
Ministries
Supreme Court of Public
Accounts
PoliceIntegration with other systems
– Supreme Court,– Record of convictions and statistics– Population and Citizenship Unit,– General Directorate Of Land Registry & Cadastre, – Ministries, – Police Departments, etc.
Integration Scope
7
Police stationPolice station
OffenceOffence PublicPublicProsecuterProsecuter
Driving License Driving License InformationInformation
CourtsCourts
On lineOn line
Land & CadastreLand & Cadastre
Record of ConvictionsRecord of Convictions
Population & CitizenshipPopulation & Citizenship(MERNIS)(MERNIS)
General DirectorateGeneral Directorateof PTTof PTT
On
line
On
line
On lineOn line
ConvictionsConvictions
PrisonPrisonForensic MedicineForensic Medicine
On lineOn line
On lineOn line
vakıfvakıfbankbank
Integration
8
Judicial record database has been integrated with database of UYAP. The birth certificates, Land Registries and driver registers can also be retrieved online and instantly at every stage of
the trials. All cases in courts can be accessible on line by judges without delay.
Stage of the UYAP in courts
9
LAN
HUB STATION
LAN
LAN
WAN and LAN were completed Local area network and wide area network (WAN) were completed through territorial lines
and satellite for which each of them is the substitute of other, enabling uninterruptable service.
IT Dept.
10
VIDEO- CONFERENCE SYSTEMSVIDEO- CONFERENCE SYSTEMS
• The other important technological feature is the usage of “video recording” and “video conferencing systems”, set up in 225 heavy crimal courts all over the Turkey and were rolled out in 225 heavy criminal courts.
•
• Thanks to this system any of the witness, victim or offenders who live far away from the court, even in different continents can be questioned.
11
UYAP trainings have been given in modern UYAP trainings have been given in modern laboratories in practical waylaboratories in practical way
Republic of Turkey
Ministry of Justice
Basic Computer Training: all staff UYAP Training: 43.500
12
After a training period for IT skills and UYAP software use, all judges and prosecutors have been given laptop computers for case management and private purposes.
DISTANCE TRAININGDISTANCE TRAINING
13
51.205 personnel have been trained through internet
by using distance learning
Yeni arayüz ekleYeni arayüz ekle
It was created a Databank of information on relevant legislation, regulations, circulars, template texts, holding of the courts, jurisprudence, circulars, studies, examplary texts, template texts, sample decisions
The mobile legal sources: everyone can access legal sources with their mobile phones
FREE DISCUSSION FORUM
Every user can share own experiences, problems and ideas with other users via free lectern and he can ask his occupational questions to others, he can find solutions for his problems. By means of virtual discussion forums within judicial organization about jurisprudence is in place, information sharing is enabled.
15
UYAP’S Web Mail Server Has 55.000 active USERS. The capacity of the server is 90.000.
16
Citizens can reach and examine their case information via Internet and learn the day fixed for the trial without going courts.
• By using their electronic or mobile signature
they can examine their files, deposit their case
fee, submit any document or claim and
file a case to any court of Turkey through internet.
17
Litigate a claim or dispute to court through electronic means, Review his cases via electronics means Submit his petition with electronic signature online via UYAP.
.18
According to the latest figures, 37.710 lawyers have been registered to the lawyer’s portal, and 9253 of them use this system effectively
19
SMS PROJECTSMS PROJECT
• SMS judicial information system provides an outstanding service to the citizens and lawyers which enables them to receive SMS messages containing legal information such as ongoing cases, dates of court hearing, the last change in the case and suits or dept claim against them. Therefore, they can be instantly informed by SMS about any kind of legal event related to them without going courts.
• This system aims to automatically notify all related parties of cases when any legal event, data or announcement (which has to be sent parties) realized by the judicial units such as courts, public prosecutor offices and enforcement offices
20
21
SMSSMS
• This is not a manual working system as it works automatically with specific software that prevents additional costs. The system has decreased administrative and judicial burden so to enable workload practitioners to focus on their other priorities. With this system, expenses of bureaucracy and postal costs are reduced.
• The courts or public prosecutors can also send SMS to the citizen’s mobile phone instead of preparing legal summons.
• In addition judges, prosecutors and personnel in courts can be notified by SMS about how many days remained from their annual day off limit, the decision of appointments, assignations, placements and also any kind of event in their personal file.
• The number of citizens using this system : 81.742
• The number of lawyer :1808
• The total sent messages :1006200
• The number of SMS instead of legal summons : 119516.
22
With the Decision Support System, procedural mistakes are reduced to a minimum level. The aims of this facility are to prevent procedural errors during legal proceeding, to minimise other possible errors, to provide accuracy and speed to the legal proceedings and to accumulate public trust in justice . (1350 warning have been produced in the system till this time and they are presented for the use of the users. Also, warning is still being produced on the Laws.)
23
INTELLIGENT WARNING SYSTEMINTELLIGENT WARNING SYSTEM
• Intelligent warning system (IWS) is one of the extraordinary electronic service which prevents judges, prosecutors from making mistakes during the course of proceedings by displaying some warnings with pop ups on the screen. IWS produces these notices in labels on the screen to suggest some proposals or recommend some jobs to the users whenever they want or at important situations by evaluating data files.
• For example, IWS provides warnings if an escapee’s personal information is entered to the system no matter where he comes before any judicial unit. In the past, courts were not able to know whether the person before them is arrested by a warrant issued by another court.
• Yavuz Karaaslan, Chief of Kozan Heavy Crimes Court “UYAP has reduced the number of files overturned by the high court”: I feel confident during my hearings thanks to UYAP as ı know it prevents me from making mistakes. Last day during the hearing UYAP gave me a warning that the defender has died. Therefore, I have dropped the case. I am really impressed. If I am not reminded I might have continued this case for months.
24
The Document Management System (DMS) in our Ministry has been integrated and exchange of the electronic documents between the provinces and centre has been started. At present, all kinds of data, Information, documents are flowing in documentation management system between MoJ and other units electronically. 25
UYAP SYSTEM CENTRE
The capacity of the centre is sufficient for more than seventy
thousand users.
26
UYAP with NumbersUYAP with Numbers
# of Case Files On the System 57.240.073
# of User 47.439
# of Concurrent Process 1.750
# of New File per Day 200.000
Average System Login per Day 53.778
#SQL per second 3.200
# of Documents per Day (Insert) 1.000.000
# of Documents per Day (Insert+Update)
400.000
4.500.000 lines of Code4.500.000 lines of CodeMore than 3000 user interfacesMore than 3000 user interfaces
More than 4000 reports and document templatesMore than 4000 reports and document templates27
By the use of up to date information technologies the services that are given to the public about judicial processes are higher qualitiy.
GAINSGAINSGAINSGAINS
28
Minimizing the judicial mistakes
Ability of tracking a person’s whole judicial history
Reaching different case files of a person
Catching the fugitives
%100 management of prisons
Adaptation of users to new laws
Fully online and workflow driven processes
Minimized paper work by the use of DMS and integration
Integration with other government units
Reaching the data online when needed
No data repitition
Government & Judicial Process GainsGovernment & Judicial Process Gains
29
Speed and efficiency of operations:Speed and efficiency of operations:
• UYAP created fast, secure and efficient information system by transfering key business processes of the judicial system into central electronic means.
• Instructions to other courts in order to collect evidence can be instantly sent and received on line. Access to information and make transaction online, instant and secure.
30
All documents, processes and files are standardised:All documents, processes and files are standardised:
• Before UYAP courts and other judicial units have being writen the writs one by one. After UYAP similar writs are being writen through stencils.
• Due to standart and ready forms, all the data are filled automatically into the documents like instructions, indictmans, hearing minutes, decision and others so as to finish cases faster and more efficient and not to wait for days.
• It is nearly saved on labour force by 50 % In the past it took so many times to prepare all the documents durıng the case or hearing but now it takes only minutes and it provide us speed and reliance.
31
Economical judicial services:Economical judicial services:
• UYAP has reduced the administrative and communication costs which would otherwise be incurred in a paper-based system.
• With the on-line connection of courts, expenses of bureaucracy and postal costs are removed.
• Availibity to open code sources and standard technologies for end users allow the Turkish judiciary to develop independent, integrated and cost effective solutions
32
ENVIRONMENTALLY FRIENDLYENVIRONMENTALLY FRIENDLY
• Global warming is considered one of the biggest threats for the humans in recent decades. UYAP is known to be effective in reducing CO2 emissions by helping to minimize the movement of people and goods and the use of paper and other office supplies. It is calculated that thanks to UYAP, nearly 8000 mature pine tree has been saved annually
33
• The payments of the experts and taxes can be controlled in a more reliable way.
• Now the budget of the judicial units are prepaired by UYAP and budgetary control is made via UYAP online and momentary.
• Determination, audit and expenses are pursuitted on a central database with the accounting system in UYAP.
Obtain central financial control
34
• All takeover files from previous year can be prepared within instantly.
• Easy and fair dispatch of the files and works of courts and enforcement units is ensured.
• Prevention of corruption: Destruction of files are impossible because of electronic recording and all the activities are logged in the system.
Transparency in terms of accountability and data accuracy:
35
• The performance of the personnel can be followed via the electronical environment.
• To provide the capability to measure performance and report on the effectiveness of Turkish judicial services in terms of such performance indicators are defined by Government and stakeholders.
Performance management through integrated management information
36
• After UYAP inspections of the judicial would be per UYAP online and remote. That possibility will be bring in time, costs etc.
• Provision of Clear Evidence on performence and quality for inspectors, every processes are logging by system
Fulfill inspections in to electronic means
37
• The processes that takes hours or days can be done only in minutes by UYAP .
• Decrease administrative and judicial workload so to enable practitioners to focus on their other priorities.
Simplify process:
38
• UYAP have central filing system. Structure is central.All servers are in Ankara. All data flow in to central units.
• Central database was set up in order to collect and share all data effectively and economically to be called up by judges and court staff when needed rather than local ones which can cause data duplication and discrepancies
• All the data is backed up regularly to prevent data loss. Recovery center which is in action since 2005 , will be strengthen and upgraded untill the end of 2009.
CENTRAL FILLING SYSTEM
39
SECURITYSECURITY
• UYAP is secure enough to prevent hackers and third parties to have access to the files as appropriate security standards and sufficient firewalls was established in the system. Authorised individuals are only allowed to access information related to cases irrespective of where the information is held to enable sharing and open working
• Destruction of files are impossible because of electronic recording and all the activities are logged in the system. The performance of the personnel can be followed via the electronical environment
40
• Evaluation of statistics (papering crime maps, data mining) will be possible. The users who have the authority to gain access to these data, can see those data simultaneously and currently and can make processes.
Data mining in judicial field:
41
UYAP Roll Out MAPhttp://www.adalet.gov.tr/harita/harita.html
COURTHOUSES AND ADMİNİSTRATİVE COUNTY COURTS WHİCH WERE TAKEN İNTO OPERATİON AFTER COMPLETİNG THEİR TRAİNİNG PROCESS
42
PUBLIC PROSECUTORS
PROCESSBEFORE UYAP
AFTER UYAP
Instruction to other unıts Half a day 0-1 mn.
Monthly statıstıcs Half a day 0-3 mn.
Annual statistic 1 week 0-5 mn.
Preparing take overs 3 day 0-1 mn.
General forms 1 week 0-5 mn.
Birth certificate 1 week 0-1 mn.
Criminal record 1 week 0-1 mn.
Searching file 10-15 mn. 30 sn.-1mn.
Preparing standart forms
5 mn. 0-30 sn.
Examining stage of files
10 day 0-30 sn.
0
2000
4000
6000
8000
10000
12000
UYAPTAN ÖNCE UYAPTAN SONRA
Cumhuriyet Başsavcılığı İşlemlerinde Zaman Durum Grafiği(dakika)
Dosyanın Başka Büroya Gönderilmesi Aylık İstatistik HazırlamaYıllık İstatistik Hazırlama Devir Listesi HazırlamaAdis Formu Hazırlama Nüfus Kaydı AlmaSabıka Kaydı Alma Dosya Arama-BulmaMatbu Evrakların Hazırlanması 43
CRİMİNAL COURTS
PROCESSBEFORE UYAP
AFTER UYAP
Writing edits3-5 mn. Tüm taraflar için 3 mn.
Post lists 10-20 mn. 1 mn.
Statistics 15-20 day 15-20 mn.
Criminal record 1-15 day 1 mn.
Birth Certificate 1-15 mn. 1 mn.
Take over files 7-15 day 1 dk
Transfering files 15-20 day 2-3 mn.
Promotions 1 day 0–1 mn.
Annual statistics 1 week 0–5 mn.
0
20000
40000
60000
80000
100000
120000
UYAP'tan Önce UYAP'tan Sonra
Ceza Mahkemeleri İşlemlerinde Zaman Durum Grafiği(dakika)
Tebligat Hazırlama(Taraf Başına) Posta Tevdii Listesi Tüm Devir ve İstatistik İşlemleri Adli Sicil'den Sabıka Kaydı İsteme Nüfus Müdürlüğü'nden Nüfus Kaydı İsteme Talimat,Müzekkere ve Dosya Gönderme Devir İşlemleri Terfi İş Cetvelleri Hazırlama İşi Adis Formu Hazırlama İşi
44
ENFORCEMENT OFFİCES
İŞLEMUYAP’nden ÖNCE
UYAP’nden SONRA
Opening new files 1–5 mn. 0–1 mn.
Totally files 3 day 1 day
İnstruction preparing
5 mn. 1 mn.
Selling process
1 hour 3 mn.
Take over
1 month 1 mn.
Annual statistics 1 day 1 mn.
Devir Listesi Hazırlama İşi 1 month 0–1 mn.
İş Cetvelleri Hazırlama İşi 1 day 0–1 mn.
Adis Form 1 day 0–1 mn.
Toplu Tahsilat/Reddiyat Ödemeleri İşlemleri ½ day 0–5 mn.
Toplu Tahsilat/Reddiyat Hazırlama İşlemleri 1 day 1 hour
Tebligat Listesi Hazırlama İşlemleri 1 hour 1-5 mn.
0
10000
20000
30000
40000
50000
UYAPTAN ÖNCE UYAPTAN SONRA
İcra Daireleri İşlemlerinde Zaman Durum Grafiği(dakika)
Toplu Takip Alınması Kasa Devir İşlemleri
Yıllık İstatistik Hazırlama Devir Listesi hazırlama
İş Cetvelleri Hazırlama Adis Formu Hazırlama
Toplu Tahsilat-Reddiyat Ödemeleri Toplu Tahsilat-Reddiyat Hazırlama
Tebligat Listesi Hazırlama
45
SAVINGS OF UYAP SAVINGS OF UYAP
• ONLINE RETRIEVAL OF BİRTH RECORDS:
• 4.666.190 x 9 TL = 41.995.710 TL = 19.902.843 EUROS
• ONLINE RETRIEVEL OF CRIMINAL RECORDS:
1.229.982 x 9 = 11.069.838 TL = 5.236.045 EUROS
• ONLINE SEARCH BETWEEN POLICE DATABASE : 1.537.824
• ONLINE CORROSPONDANCE BETWEEN JUDICIAL UNITS
1.695.640 x 9 = 7.630.380 TL = 3.609.712 EUROS
AVARAGE SAVING OF DAYS: 15 DAYS
46
ELECTRONIC SIGNATUREELECTRONIC SIGNATURE• Procedures, among the branches of the justice system and other
relevant official bodies, have been totally integrated and automated on electronic signature infrastructure in UYAP, establishing electronic office atmosphere that not need paperwork.
• Until now, 41.177 personnel have applied for the e-signature and 35.4000 of them have been given their e-signature. It was required by a regulation by the Ministry of Justice that documents will no longer be circulated physically among the judicial units after 01.07.2008.
• All the documents will be required to be sent in the electronic environment, which are signed by e-signature.
• The usage of electronic signature paves the way for saving from
costs, time and labour force in judicial processes.
47
UYAP is prepared for the use of e-signature It is used in Editör , DMS and all applicationsXML based It creates .udf form documents It works independentlyAll confirmation buttons linked with it.
UYAP E-SIGNATURE
48
“Expert System Project“Expert System Project
• In this Project, the user will access the information about which route to follow, how much fee to pay and how much money to spend during the course of law suits regarding the suit of damages involved. It enables the user to access the decisions from a suit for similar cases when s/he enters the key words and the required parameters that will appear on the screen concerning the law suit involved.
• Reports of similar cases will be extracted together with statistical information related; the number of lawsuits filed according to the topics; the duration of lawsuits; the number of claims that are accepted, partially accepted and rejected; the cost of the suit, the quantity of amendments, the amount of money paid to defendants.
•
49
INTEGRATING WITH THE OTHER COUNTRIES INTEGRATING WITH THE OTHER COUNTRIES
• The UYAP database can be connected to the databases of the other states and can form a broadened network Achieving this goal will result in secure and swift transition of international requests such as rogatory letters, extradition matters and transfer of sentenced persons.
• Apart from these, UYAP case and document management system and word processor software were designed to be independently used by other judicial systems. So, it is completely possible to import these main components to other countries as they have already been transferred other related institutions in Turkey.
50
COMMENTSCOMMENTS
51
• UYAP was awarded for annual e government prize of Turkey in 2004, 2005 and 2008 because of making significant breaktrough in Turkish judiciary.
• In 2008, UYAP has received a special mention in ''Crystal Scales of Justice'' awards which is organised by the Council of Europe and the European Commission.
• UYAP has received an golden medal in computersworld honors programme done in Washington DC. And honored as one of the five best e-government project in the world in 01.06.2009
THE AWARDS
52
PROJECT TEAM PROJECT TEAM
• The IT Department, within the MOJ, has the duties and responsibilities to establish, operate, and maintain the informatics system in cooperation with the units of the MoJ
• Project Team who works in IT department consists of Head of department (Mr. Ali Kaya), 15 examiner judges and nearly 250 personnel (computer-engineers, electronic-engineers, help-desk and programmers.) in central unit.
• There are also 371 expert users, 592 technical officer and 159 responsible UYAP Judges and Prosecutor in provincial units.
• In due course, all hardware has been upgraded and also software is improved and updated by the own project team of IT department itself
53
Thank you very much for your attention
If you have any questions please don’t hesitate to contact
www.adalet.gov.tr/english
www.uyap.gov.tr/english
FINALLY
54