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National Grant Partnership June 9, 2009

National Grant Partnership June 9, 2009. 2 FY 08FY 09% Diff Applications Received133,400216,89963% AORs118,466177,17350% Contact Center138,615195,97641%

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Page 1: National Grant Partnership June 9, 2009. 2 FY 08FY 09% Diff Applications Received133,400216,89963% AORs118,466177,17350% Contact Center138,615195,97641%

National Grant Partnership

June 9, 2009

Page 2: National Grant Partnership June 9, 2009. 2 FY 08FY 09% Diff Applications Received133,400216,89963% AORs118,466177,17350% Contact Center138,615195,97641%

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FY 08 FY 09 % Diff

Applications Received 133,400 216,899 63%

AORs 118,466 177,173 50%

Contact Center 138,615 195,976 41%

Participation Update

Statistics thru May

Page 3: National Grant Partnership June 9, 2009. 2 FY 08FY 09% Diff Applications Received133,400216,89963% AORs118,466177,17350% Contact Center138,615195,97641%

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April 27 ClosingsRecord Activity

• Over 30K submissions processed in 8 days– Created backlog for application validations during week of April 27

– 48 hr Validation service level not met, except for System-to-System (S2S)

• System change implemented May 1 to speed validations– All backlogged applications validated May 2

– 48 hr validation service level being met

– Expect far better balance of receipt and validation during future peaks

Page 4: National Grant Partnership June 9, 2009. 2 FY 08FY 09% Diff Applications Received133,400216,89963% AORs118,466177,17350% Contact Center138,615195,97641%

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April 18 – 19 BuildRecap

• Improved communication of user profile changes throughout the system

• Increased speed of user log-in-authentications

• Implemented “Track my Application” new functionality– Applicants can enter up to 5 Grant Tracking #s without login to the

system

– Applicants must login to view all submitted applications

Page 5: National Grant Partnership June 9, 2009. 2 FY 08FY 09% Diff Applications Received133,400216,89963% AORs118,466177,17350% Contact Center138,615195,97641%

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May 30 – 31 BuildRecap

• Major increase in log-in authentication speed

• Cosmetic changes to Apply pages to enhance usability

• Special character error message now sent when applicants use a special character in the filename for an attachment– Previous message was “Virus Detect”

• Grantors– Virus scan when posting opportunities

– System reports run much quicker

Page 6: National Grant Partnership June 9, 2009. 2 FY 08FY 09% Diff Applications Received133,400216,89963% AORs118,466177,17350% Contact Center138,615195,97641%

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Next BuildJune 27 - 28

• System will be unavailable

• Applicants and E-biz PoC functionality to check submission manifest in Check Application Status

• Applicant & Grantor Registration - Edit & Confirm page

• Remove 2006 System Dependencies

• Include AOR contact information in AOR requests going to E-biz POC via email

• Add Applicant Login to left navigation bar– Move AOR status field to the main page on the Applicant Center

Page 7: National Grant Partnership June 9, 2009. 2 FY 08FY 09% Diff Applications Received133,400216,89963% AORs118,466177,17350% Contact Center138,615195,97641%

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“Boost” Initiative Elements

• Increase system capacity and stability– Additional hardware

– Increased system monitoring

• Increased quality assurance of changes to improve the system

Page 8: National Grant Partnership June 9, 2009. 2 FY 08FY 09% Diff Applications Received133,400216,89963% AORs118,466177,17350% Contact Center138,615195,97641%

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System-to-System (S2S)Benefits

• Eliminate the burden of redundant or disparate electronic and paper-based data

• Collection requirements by capturing grant applications in XML format

• Simplify and standardize data definitions and application forms via XML Schema

• Protect the confidentiality, availability, and integrity of data via certificate

• Standardize the collection of financial and progress report data in support of audit and performance measurement activities

• Improve direct feed into the back office system– Facilitates workflow

• Integration with Grants Management Systems– Eliminates human data entry errors

– Provides ability to integrate with existing workflow processes

– Provides better management and reporting capabilities