www.tatacommunications.com

National Dedicated Ethernet Service

Flexible, reliable service to over 120 PoPs in India, and access to the global network

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Connecting througout India

Or, Reaching out to the world

What are you looking for in Ethernet service? [check all that apply]

¨ Dedicated, high performance Ethernet throughout India Flexible bandwidth options, customized for the way you do business

¨ A reliable and resilient network for your 24X7 operations

¨ Changes in service with no downtime or penalties

¨ Aggressive service level guarantees

National Dedicated Ethernet Service 2

You need fast, reliable communications to keep customers satisfied & meet new demands.

India is one of the fastest-growing and most dynamic economies in the world. The companies leading the pack in this fast-paced market know that hard work, flexibility, and cutting-edge technology give them a competitive edge in today's economy.

As a worldwide leader in network technology, Tata Communications understands first-hand what it takes to grow a global business. Whether connecting offices and customers throughout India, or reaching out to worldwide business centers, you need fast, reliable communications to keep customers satisfied and to quickly meet new demand.

As you add a new location in India, increase business with emerging markets, or tap the resources of an overseas partner, your network should seamlessly support your business plan—without interruption. Making changes to your network infrastructure shouldn't require downtime, contract negotiations, or expensive upgrades. Tata Communications believes your network should be as adaptable as your business.

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Tata Communications believes your network should be as adaptable as your business plan.

National Dedicated Ethernet Service

As a leader in networking solutions, Tata Communications developed its National Dedicated Ethernet to meet your business needs today and tomorrow. Our network can provide you just the service you need and can easily change as your business evolves, throughout India and across the globe. Here's how:

Dedicated, high performance Ethernet throughout India-

Flexible bandwidth options, customized for the way you do business-

Reliable and protected network for your 24X7 operations-

Service changes with no downtime or penalties-

Aggressive service level guarantees-

We connect to all Tier 1, Tier 2 and most of the Tier 3 locations nationwide with Tata Communications extensive network of 120 PoPs. We also deliver dedicated connections to major business centers in Europe, North America, Africa, Asia, and the Middle East. We are a leader in expanding cutting-edge network technology to key emerging markets .

Why pay for service you don't use? With Tata Communications you can select virtually any bandwidth to meet your business demands. We employ Fast-E or Gig-E Ethernet to deliver bandwidth from 2 MB up to 1,000 MB. Buy additional bandwidth at any time, or decrease service when it's not needed.

With Tata Communications' reliable and resilient network, your network remains connected around the clock. Ring based protection provides your business a network availability guarantee. With National Dedicated Ethernet Service, you always have a standby connection that will automatically take over in the event of a failure. In addition, as an MEF certified service you are assured that National Dedicated Ethernet meets all leading global Ethernet standards.

Add or remove services as your business evolves. With Tata Communications your network can change as rapidly as the markets you serve. You have the ability to scale your network without disruptive service interruptions and without costly, time-consuming changes to contract agreements.

National Dedicated Ethernet Service offers one of the most competitive SLAs in the market with service availability guarantees up to 99.9%.

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Summary of Features [All checked]

þ Ethernet service on a global scale, with over 120 PoPs in India

þ Dedicated and transparent network pipe

þ Bandwidth from 2 MB up to 1000MB using Fast-E and Gig-E

þ Strong Service Level Agreement

þ Independent MEF certification

National Dedicated Ethernet Service

Power of Choice- Your business is unique. It deserves the network you choose. Let Tata Communications show you how. Whether you need local, national, or global connectivity, the Tata Communications portfolio of WAN Ethernet products can be tailored to your business requirements. Don't settle for products that compromise the way you do business. No other provider can provide such a wide array of cost-effective features.

Future Proof Network- We're ready for the future, are you? Your network should grow with your business. Taking on new challenges and markets is tough enough. Why worry about the capacity, the technology, or reliability of your network? Tata Communications already delivers superior Ethernet services, with bandwidth and performance for real time applications such as cloud computing, voice, and video. We've also engineered the highest levels of reliability and security into all of our services, guarding against equipment failure or outside intrusion. Your data is safe from disaster and its privacy is assured.

Global Reach- With Tata Communications, you reach more markets, your way. Over the years we've carefully built the most far-reaching network in the world. Our global presence extends to over 25 countries and all major business centers. In addition, we connect to all the emerging markets - the Far East, Middle East, Africa, and beyond.

MEF Certified Services-Tata Communications is proud to be certified by MEF(Metro Ethernet Forum)—a worldwide, non-profit organization dedicated to improving carrier-class Ethernet products and services. One of the charters of the international, independent organization is to verify compliance of vendor equipment and provider services to MEF technical specifications through a rigorous series of tests based on MEF approved test suites. To date MEF has performed thousands of tests, worldwide.

You can also take the expense and worry out of network management with Tata Communications. With our trained engineers and technicians, we monitor the network around the clock.

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Why Tata Communications? As a leading supplier of global networking solutions, Tata Communications is constantly looking for ways to improve its products and customer experience. However, our dedication to providing cutting-edge technology and service is only one measure of our success. Our customers confirm that their businesses are more competitive and efficient on Tata Communications solutions. Here's why:

National Dedicated Ethernet Service

National Dedicated Ethernet Services

India

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Tata CommunicationsPlot No C 21 & 36,‘G’ Block, Bandra Kurla ComplexBandra (E), Mumbai 400 098Tel +91 22 6657 8765Fax +91 22 6691 000

AsiaTata CommunicationsInternational Pte LtdTata Communications Exchange35 Tai Seng Street #06-01Singapore 534103Tel +65 6632 6700Fax +65 6634 8570

Tata Communications2402 Bank of America Tower12 Harcourt RoadCentral, Hong KongTel +852 3693 8888Fax +852 3690 202

AustraliaTata CommunicationsKing Street WharfSuite 503, 35 Lime StreetSydney NSW 2000 AustraliaTel +61 2 9299 2014Fax +61 2 9299 2019

North AmericaTata Communications2355 Dulles Corner Blvd 7th floorHerndon, VA 20171, USATel +1 703 547 5900Fax +1 703 547 6555

Tata Communications90 Matawan Rd – 3rd FloorMatawan, NJ 07747, USATel +1 732 888 6700Fax +1 732 888 6809145

Tata Communications1555 Rue Carrie-DerickMontréal, QuébecCanada, H3C 6W2Tel +1 514 868 7272Fax +1 514 868 7234

Middle East & North AfricaTata CommunicationsHamdan Street, City Center Building, Block – A, 2nd Floor, Office # 204P.O. Box 41660 Abu Dhabi, United Arab EmiratesTel +971 2 626 6223Fax +971 2 627 2624

EuropeTata Communications1st Floor, 20 Old BaileyLondon EC4M 7ANUnited KingdomTel +44 20 7029 9500Fax +44 20 7029 9640

Tata Communications131 Avenue Charles de Gaulle92200 Neuilly sur SeineFranceTel +33 1 41 43 4200Fax +33 1 41 43 4209

Tata CommunicationsAvenida de Europa 4, Bajo AParque Empresarial “La Moraleja”28108 AlcobendasMadrid, SpainTel +34 916 57 48 90Fax +34 916 62 06 79

Tata CommunicationsBettinastrasse 30D-60325 Frankfurt am MainGermanyTel +49 69 97461 123Fax +49 69 97461 149

For more information about Tata Communications visit us at:

National Dedicated Ethernet Services www.tatacommunications.com

About Tata Communications Tata Communications is a leading global provider of a new world Tata Communications' depth and breadth of reach in emerging of communications. With a leadership position in emerging markets includes leadership in Indian enterprise data services, markets, Tata Communications leverages its advanced solutions leadership in global international voice, and strategic capabilities and domain expertise across its global and pan- investments in operators in South Africa (Neotel), Sri Lanka India network to deliver managed solutions to multi-national (Tata Communications Lanka Limited)and Nepal (United enterprises, service providers and Indian consumers. Telecom Limited).The Tata Global Network includes one of the most advanced and Tata Communications Limited is listed on the Bombay Stock largest submarine cable networks, a Tier-1 IP network, with Exchange and the National Stock Exchange of India and its connectivity to more than 200 countries across 400 PoPs, and ADRs are listed on the New York Stock Exchange. (NYSE: TCL) nearly 1 million square feet of data center and collocation space worldwide.

© 2011 Tata Communications Ltd. All Rights Reserved. Tata Communications and the Tata logoare trademarks or registered trademarks of Tata Sons, Ltd. in the United States and certain othercountries. All other trademarks mentioned in this document are the property of their respective owners. 6