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NATIONAL BDMS
CONCLAVE (NBC)
DELHI- Regional Office
22nd & 23rd Jan, 2011 Hyderabad
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INTRODUCTION
1. Delhi Regional Office
2. Janakpuri, West Delhi
3.
Noida, UP4. Gurgaon, Haryana
5. Hisar, Haryana
6. Ludhiana, Punjab
7. Jaipur, Rajasthan8. Lucknow, UP
Delhi Region has following branches under it:
9. Indore, MP
10. Bhopal, MP
11.
Chhattisgarh
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OUR GROWTH SINCE MAR, 2010
Delhi Branch was started on 2nd March,2010 and with 27 employees
includingGyan Sir & Samir Sir.
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GROWTH IN-TERMS OF SALES
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OPPORTUNITIES & THREATS
StandardNorms acrossthe Industry
Only a few willsurvive
NCPR dataavailability
Alternativeproduct
(Bulk E-mail)
MajorOpportunities
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OPPORTUNITIES & THREATS
New TRAI Regulation may have an impact onthe market severely.
The total customersegment would be divided into 3 sections:
a) Clients who will purchase immediately
irrespective of the regulation(which is goodfor us).b) Some of
them will wait for others to use and
check their responses. It may some time forthem to re-use SMS
Marketing(Future
opportunity).c) Some of them may stop using Bulk SMS
Permanently(Threat).
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STRENGTHS
GoodBrand
Image
Large &ExperiencedSales Force
ExcellentSupport &capable
backhand
Physicalpresence
in allpotential
Areas
VisionaryCEO
ExquisiteManagement
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WEAKNESSES
Out-sourcing of products reducing revenue & clients
No rewards/Recognitions/Incentives/Perks
Lack of Prior information about the
issues/changes
Lack on communicationamongst branches- Inter
Branch competition
Immediate Implementationof New Rules-Demotivating
team
Transparency
Support
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DRIVING FORCE
Best
Services&
Support
PhysicalPresence(Closer
to client)
SalesForce
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SUGGESTIONSTO
OVERCOME
TRAI REGULATION
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FasterSupportsystem
Transparency
NOResellers
Own E-mailService
Work with Ourfull Strength
(As earlier)
ServiceStability (e.g.
websiteexcel)
Broaderproductrange
PriorInformation
To
Achieve
5Crores
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OTHER SUGGESTIONS
A dedicated Inbound call center forcustomer/Salesperson
queries.
A dedicated mail ID [email protected] for
customerqueries/information.
A dedicated mail Id like
[email protected] for salespersonqueries.
mailto:[email protected]:[email protected]:[email protected]:[email protected]
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V
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OUR ACHIEVEMENT OF
ALL TIME
December, 2010 was a historic month in thehistory of SMSCountry,
when Delhi Teamachieved a landmark of achieving 51+ Lac Salesin a
month.
This was a combined effort of each & everymember of the team
and demonstrated that if weunite & motivate ourselves, then
IMPOSSIBLE ISNOTHING
Now, its time that All the Branches across India& Abroad
should follow the same path and BEUNITED to achieve the
Impossible.
